Varun Kodamanchali

Representative

Phone: 6309530798
Email: varunnaidu1505@gmail.com
Address: Hyderabad, India
Date of Birth: 15/05/2002

Highly motivated and detail-oriented representative with 1 year of experience in financial services. Seeking to leverage
my skills in data analysis, project management, and process optimization to contribute to the success of the company

EMPLOYMENT HISTORY

CUSTOMER SOLUTIONS REPRESENTATIVE ► Synchrony international services, Hyderabad May 2022 - Jul 2023
- Investigate and resolve credit reporting disputes by analyzing consumer credit reports, identifying errors, and working
with internal and external parties to rectify inaccuracies.
- Maintain a high level of knowledge regarding credit reporting laws, including the Fair Credit Reporting Act (FCRA) and
the Consumer Financial Protection Bureau (CFPB) guidelines.
- Communicate effectively with consumers, creditors, and credit bureaus to gather necessary information and
documentation to support dispute resolutions.
- Document all dispute activities and outcomes
- Assisted cross functional teams by a 224% productivity when volumes spiked.

EDUCATION

Intermediate ► TOSS, Hyderabad 2020 - 2022

INTERNSHIPS

Operations Intern ► Magna Infotech, Hyderabad Jul 2021 - May 2022

- Assisted the Operations team in various tasks, including data entry, report generation, and documentation.

- Conducted research on industry trends and best practices to support process improvement initiatives.

- Assisted in the creation and maintenance of databases and dashboards for tracking key metrics.

- Collaborated with team members to identify and resolve operational issues.

SKILLS
Communication | Interpersonal skills | Attention to detail | Quick learner

LANGUAGES
English | Hindi | Telugu

COURSES
Customer service at Harvard ManageMentor 2022 - 2022

REFERENCES
Reference available upon request