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CONSTANCE EDU BAFFOE

P.O.BOX 3939, KANESHIE, GHANA.


MOBILE: 0248673001/0249342931
EMAIL: consbaffoe@yahoo.com
PROFILE
I am a successful individual in the areas of Communications, Climate Change Advocacy, Marketing and
Hospitality Management.

EDUCATION
• University of Ghana, Legon (2009 – 2013), BA English and Theatre Arts (Second Class Honors, Upper
Division)

WORK EXPERIENCE

Hub Co-leader/Communications Lead for 10 Billion Strong Ghana Hub (May 2023-Now)
Duties
1. Engaging in Stakeholder relationships, fostering collaborations, seeking for partnerships and funding.
2. Organizing events and meetings.
3. Management of the social media handles of the hub.
4. Recruiting new members and coordinating all working groups within the hub.

Sales and Marketing Manager at Excellence Impact Gem (August 2022 – February 2023)
Duties
1. Strengthening stakeholder relationship and engaging with prospective clients.
2. Engaging in the distribution of products to customers and assisting customers with the purchase of goods.

Hospitality Manager, The Vacationist- Aburi, Ghana (February 2022- August 2022)
Duties
1.Design and deliver high quality and impactful customer experience initiatives and building the reputation
of The Vacationist.
2. Developing the concept for project managing delivery. Tightly manage budgets and accounts to ensure
excellent value for money.
3. Deliver income generation target and managing negotiations whiles ensuring value for money.
4. Paying close attention to detail and as well as applying strategic oversight.
5. Ensure the facility comply with all relevant Health and Safety rules.
6. Work with the staff to ensure stocks and supplies are regularly reviewed and deliveries are appropriate
supervised.
7. Hiring, managing staff and providing staff with the necessary support and direction.
8. Marketing the facility and its activities on various social media platforms.

• Senior Reservations Executive, Tang Palace Hotel- Accra, Ghana (June 2015- July 2018)
Duties
1. Responding to requests and enquires from guests concerning reservations and other matters relating to
the hotel.
2. Processing reservations, handling correspondences.
3. Processing of invoices.
4. Arranging airport pickups and drop offs.
5. Assisting in training new staff members at the Front Office Department.

National Service/Public Relations Person at Centre for National Culture- Cape Coast, Ghana
(October 2013 -August 2014)
Duties
1. Events planning, publicity and sponsorship.
2. Research and writing of reports.
3. Engaging in Stakeholder relationships.

OTHER ROLES
1. International Relations Officer for Engineers Without Borders, Ghana Chapter (2020-2021).
1. English as a second language tutor at Creative Writing Academy (January-February 2021).
2. Writer for the People’s Diplomat Magazine (2017-2018).
3. Teaching Assistant at the Department of Theatre Arts, University of Ghana, Legon (June-August 2013).

SKILLS
Highly proficient in English in both writing and speaking, high computer literacy having knowledge in the use
of Customer Relationship tools like EZEE, Pegasus, Mergdata and Rentway; and a team player.

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