Positive, friendly and self-motivated team player.
Customer Service focused and business minded with great attention to detail while expertly handling My Contact competing priorities. Always up to a challenge whatever the situation. I get along well with others, whilst also working antoniobesliev@gmail.com efficiently on my own. +38976210590
Varshavska 11-4/10, Skopje
North Macedonia Professional Experience
Hard Skill Taskforce BPO | Logistics Associate
February 2023 - Present Proficiency in MS Office Key responsibilities: Strong organizational and time Managing incoming customer calls management skills Providing the partners with world-class support Customer service skills Resolving questions and service issues for customers via phone and email
Appropriately replying to all questions in a timely manner Identifying and acting as a company ambassador at all times Excellent verbal and written communication skills in English Exceptional customer service skills Studio Moderna DOOEL | Phone Sales Representative Ability to multitask 2022 – February 2023 Critical-thinker and problem-solver Key responsibilities: Positive attitude and good work ethic Offering and selling products and services within the branches Professional Understand customer needs and requirements Friendly & helpful Closing sales and achieving sales target Keeping up with product and services information and updates
Education Background Keep track of inventory
Provide customers with information about items Elevate complaints to management
SMUGS D-r Panche Karagjozov, Skopje
Neuromedica Hospital | Laboratory Assistant Laboratory Assistant April -June 2022 Completed in 2020 Key responsibilities: Laboratory Analysis Faculty for Security UKLO Sv.Kliment Ohridski Daily and Monthly Reporting
Criminology and Criminal-Politics
In progress 2020-today Practices | Lab Intern & Police Intern 2018– 2022 Offices: Police Station Karpos, Skopje Police Station Centar, Skopje Hospital 8th September, Skopje Hospital Mother Theresa, Skopje
The Role of Savings and Credit Cooperative Society in Poverty Reduction in Ntungamo Municipality A Case Study of Kajara People's Cooperative Savings and Credit Society Ltd.
International Journal of Innovative Science and Research Technology