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  • Naukri Amandeep (4y 0m)

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    The resume is for Amandeep Kaur, an Indian national born in 1993. She has over 5 years of experience in customer service, sales, and marketing roles. Her most recent role was as a customer representative at Teleperformance in Bangalore, where she resolved customer concerns to improve retention and drive sales. She is proficient in English, Hindi, and has excellent digital and communication skills.

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    Naukri_amandeep[4y_0m] (1)

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    The resume is for Amandeep Kaur, an Indian national born in 1993. She has over 5 years of experience in customer service, sales, and marketing roles. Her most recent role was as a customer representative at Teleperformance in Bangalore, where she resolved customer concerns to improve retention and drive sales. She is proficient in English, Hindi, and has excellent digital and communication skills.

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    © All Rights Reserved
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    6 views4 pages

    Naukri Amandeep (4y 0m)

    Uploaded by

    starlegalconsultancy4
    The resume is for Amandeep Kaur, an Indian national born in 1993. She has over 5 years of experience in customer service, sales, and marketing roles. Her most recent role was as a customer representative at Teleperformance in Bangalore, where she resolved customer concerns to improve retention and drive sales. She is proficient in English, Hindi, and has excellent digital and communication skills.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 4

    Resume

    Amandeep
    Sex Female
    Date of birth 30/01/1993
    Nationality Indian

    Kaur POSITION CUSTOMER SERVICES,SALES AND


    MARKETING PROFILE
    Senior Advisor Customer Passionate about promoting lasting customer
    Service satisfaction by delivering quality service and
    unparalleled support. Proficient in customer
    service best practices and related options.
    Customer Service Representative bringing
    top-notch skills in oral and written
    communication, active listening and analytical
    problem-solving skills. Enhances customer
    experiences by employing service-oriented
    behaviors, understanding customer desires, ad
    providing customized solutions to build loyalty.

    Contact Work History


    Address 2020-10 - Customer Representative
    70,Behlana,Chandigarh, Current Teleperformance, Banglore
    India 160003
    Resolved concerns with products or services
    Phone to help with retention and drive sales.
    7508137799 Provided primary customer support to

    E-mail internal and external customers.

    pauldeep69.ap@gmail.com Maintained customer satisfaction with


    forward-thinking strategies focused on
    addressing customer needs and resolving
    Skills concerns.
    Processed [Number] invoices each weeks
    and mailed documentation to clients.
    Excellent
    Responded to customer calls and emails to
    Mother answer questions about products and
    tongue(s) Excellent services.
    Hindi

    Other language(s)
    2017-11 - Senior Customer Representative
    2019-08
    UNDERSTANDING SPEAKING Concentix, Chandigarh
    WRITING Collected customer information and
    analyzed customer needs to recommend
    potential products or services.
    Listening Provided excellent customer service by
    Reading Excellent efficiently resolving issues and responding to
    Spoken inquiries.
    interaction Provided primary customer support to
    Spoken internal and external customers.
    production Maintained customer satisfaction with
    forward-thinking strategies focused on
    English B2 B2
    addressing customer needs and resolving
    B2 B2 B2 Excellent
    concerns.
    2014-2016 Master of
    commerce 2015-06 - Sales Executive
    2016-06
    Punjab university,sector- Ravi Garg, Chandigarh

    14,chandigarh Serving visitors at the front desk by


    welcoming
    62Percentage Answering the switchboard screening and
    forwarding incoming phone calls
    Curriculum vitae
    Receiving and sorting daily mail/deliveries
    B.com graduate /couriers

    Levels: A1 and A2: Basic user


    - B1 and B2: Independent Education
    user - C1 and C2: Proficient
    user
    2012-06 - Bachelor of Commerce
    2014-06 DAV College,Sector - 10, Chandigarh
    Common European
    English Business Economics Marketing
    Framework of Reference for
    Corporate accounting Management
    Languages
    accounting Law and taxation
    Communication skills Good
    command over english 2014-06 - Master of Commerce: Commerce
    language. 2016-06
    Punjab University - Chandigarh

    Confident
    2009-03 - 10 Th
    Open-Minded 2011-05
    Kendriya Vidyalaya ,
    Organisational / managerial AFS,Highgrounds,Chandigarh - Chandigarh
    skills Good at
    communicating with people 2010-03 - 12th
    2011-05
    Managing appointments Kendriya Vidyalaya , AFS, Highgrounds,
    Chandigarh - Chandigarh
    Creating and keeping
    deadlines

    Job-related skills Ability to


    learn
    Basic academic skills in
    writing, reading and

    Good communication skills


    including

    Creative thinking and


    problem solving

    Digital competence
    SELF-ASSESSMENT

    Information

    Processing

    Communication

    Content

    Creation

    Safety
    Excellent

    Problem

    Solving
    Excellent

    Independent
    user Basic user Excellent
    Basic user
    Basic user

    Digital
    competences Excellent
    -
    Self-assessme
    nt grid

    Driving
    licence B Excellent

    Quality
    assurance Excellent

    Complaint
    resolution Excellent
    ◆

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