Professional Documents
Culture Documents
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I am an accomplished professional with a strong track record of academic excellence and
outstanding performance as a Customer Service Representative. With a passion for the field of
professional services, my primary focus lies in finance and accounting. I bring a solid foundation of
knowledge and experience to contribute effectively to any team or organization.
Contact Experience
Phone
+971 55 504 9339
2021 - 2022
Email Prime Commercial Bank, Biratnagar, Morang, Nepal
Kaifs8158@gmail.com
Customer Service Representative
Address
Dubai, UAE Interacted with an average of 55 customers daily via phone, email, and in-person
channels, providing comprehensive information.
LinkedIn
Offered guidance and assistance to customers, addressing inquiries about banking
https://linkedin.com/in/kaif-sidd products and services through in-person, phone, and email interactions.
Resolved customer complaints and concerns promptly and effectively, consistently
maintaining high levels of customer satisfaction.
Executed various administrative tasks, including accurate data entry, document
processing, and efficient file management.
Expertise
MS Office
Education
Accounting
Recordkeeping 2017-2021
Language
Achievements
English
Nepali
Recognized with an award for achieving the highest academic excellence.
Urdu Successfully completed professional development in the field of Finance.
Hindi Granted the 'Jehendar' scholarship, an honor bestowed upon the top 5% of
students.