RUBY RUTHIE L.

OCAMPO
Customer Service Executive
An enthusiastic individual seeking a challenging position that provides me the opportunity to reach
my full potential professionally and personally utilizing my expertise any industries within the
United Arab Emirates and the Philippines that is progressive intellectually and technically and one
in which practices collaborative leadership ,integrity, and honesty.

Contact Experience

Phone
Sep 2021 - Present
+971 54 334 6579
DIFX Technology LLC

Email Customer Service Executive

rubyrocampo@gmail.com
Duties and Responsibilities:
Outreach by phone and email to introduce the business. Setting up a meeting after
Address providing important details about the business and its services. After the meeting, update
The Gardens, Dubai, UAE CRM and follow up with clients. Maintain appointment schedules, filter mail, and provide
necessary papers to clients. Assisting clients and supporting team needs. Phone calls are
answered and forwarded. Making certain that the client-company connection was

Education maintained.

Nov 2020 - August 2021

2001 - 2003 - College Level
Bachelor of Science in Nursing
Golden Gate College, Philippines
Just Migrate Now Immigration Services
Immigration Counselor
Duties and Responsibilities:
Keeping up to date with alterations to immigration laws. Meeting with prospective and
extant clients to gauge which services they require. Providing clients with all pertinent

AWARDS RECEIVED documentation. Assisting clients with the completion of paper work and ensuring that this
is submitted on time.

Best Employee - Call Centre Oct 2019 - April 2020

Just Migrate Now Immigration
Dubai Branch
Apparel Group LLC (Ya Linda Restaurant)
Best Appointment Setter Customer Service Representative | Waitress | Cashier
Just Migrate Now Immigration
Duties and Responsibilities:
Dubai Branch
Deliver an excellent phone correspondence and wide variety of items to different
Best Customer Service
addresses and through different routes. Taking customers' food and drink orders
Just Migrate Now Immigration
Dubai Branch

Collaborating with the kitchen and bar staff for prompt and correct delivery of orders.

KEY SKILLS Operating the cash register for the payment purposes

Apr 2016 - Oct 2019

Professionalism | Active Listening |
Communication | Team Player |
Planning | Problem Solving | Integrity |
Handling Pressure | Time Management
| Client Focused | Flexibility | Upselling
| Document Control | Data Entry |
Lead Generation | MS Office | Cash
Registry | Appointment Setting |
Emails
Technical
Language
English
Tagalog
Cravia LLC (Zaatar W Zeit)
Delivery Telephone Operator / Customer Service Representative
Duties and Responsibilities:
Serves customers by providing product and service information and resolving product and
service problems. Attracts potential customers by answering product and service
questions and suggesting information about other products and services. Opens customer
accounts by recording account information.
Monday.com | Maple CRM | Slack | Google keep | Google Calendar | Google Meet | Zoom |
Notes | Microsoft Word | Powerpoint | Excel | Google sheet | Google Docs | Google Drive
| Sign Now | Whatsapp | LinkedIn | Gmail | Amro CRM | Canva | Oracle | Cloud CRM |
Impact CRM | VOIP | Talabat POS | Zomato POS | Deliveroo POS
References are available on request