Curriculum Vitae

CAREER OBJECTIVE:
Adaptable and efficiency-oriented Guest Relation Officer with over 5 years of
combined experience in hospitality management. Influential communicator able to
guide cohesive teams toward shared goals and advancement. Personable and
approachable; enjoys meeting and talking with different people. Recognizes and
resolves problems quickly and efficiently to foster positive relationships with guests
to promote customer satisfaction and loyalty. To be renowned professional in
Hospitality Industry, being an outstanding performer by constant learning with
discipline, hard work, innovation, confidence and responsibilities. Seeking to utilize
my admirable welcoming attitude and friendly service in this industry.

D.O.B.: 9TH January, 1979 AREA OF INTEREST:

GRE, Hostess and Back Office
Father’s Name:
Ashis Kumar Ghosh COMPUTER KNOWLEDGE:
MS Word, Basic Knowledge
Contact No.
ACADEMIC QUALIFICATION:
+91 6290650848
Done Schooling from Loreto Day School, Bow bazar
Completed Higher Secondary from Loreto Day School, Bow bazar in the year, 1999.
Email:
chandanadasgupta187@gmail.com EXTRA ACTIVITIES:
Very good in Drawing, good in Cooking
Address:
WORKING EXPERIENCE:
AG-109/1, GOLDEN TOWER,
RABINDRAPALLY TALBAGAN
➢ GRE job experience from 2018 December to 2020 December at Raize the Bar,
KRISHNAPUR
Refinery 091
P.O- PRAFULLA KANAN P.S-
BAGUIATI
KOLKATA-700101 ➢ GRE job experience from 2022 September to 2022 October at Raize the Bar,
Refinery 091, Beyzaa Hotel (Sector 5)
Gender: Female
➢ Worked as a GRE in Devi Ratn IHCL Seleqtion under Taj in Jaipur from 10th
Marital Status: Separated November, 2022 to 31st December, 2022
Nationality: Indian ➢Recently Working in 6 BALLYGAUNGE PLACE Salt Lake Sector 1
Languages Known:
Having good fluency in
English, Hindi & Bengali RESPONSIBILITIES:

Passport No:- W6313360 ➢ Provide excellent guest relation and ensure guest needs are met.

➢ Provide unique and creative ideas to enhance meetings and group experience.

➢ Be able to work under pressure with long shifts and short breaks.

➢ Work closely with clients on all details and planning events.

➢ Worked with the staff management to develop better ways to deliver services to
guests throughout the day.
➢ Responsible for hiring and firing all guest services employees as well as front
desk personnel.

➢ Responsible for developing guest relations policies that resulted in a 30 percent

increase in return guests.

➢ Responsible for hiring training and firing all guest relations personnel.

➢ Responsible for negotiating activities and promotions with local businesses.

CORE QUALIFICATIONS:
➢ Experienced in the many aspects of guest relations and guest satisfaction

➢ Extremely attentive to all details

➢ Strong communication and negotiation skills

➢ Able to develop strong policies that create a positive guest experience

➢ Very strong managerial and supervisory skills

➢ Exceptional computer skills

Declaration:

➢ I hereby declare that all the aforesaid information provided

is true to the best of my knowledge and belief.

Date:- ………………………………………
Place: KOLKATA Signature