TAYYABA KHATOON

L I C O F I N D I A I N S U R A N C E A G E N T / A D V I S O R

CONTACT: PROFILE:
Mob: 8970645978 I am an experienced Tele-Marketer passioned
Email: neha6397tk@gmail.com to help clients, fulfilling with their family
DOB: 10-07-1983 needs. I have extensive experience in this
company morethan 10 years, working as
EDUCATION: insurance agent advisor. I am knowledgeable
• B.Com – Osmania University Hyd.2004. about various products trends and
• 10+2 - National Open School – Delhi understanding the insurance market. I pride
(correspondence) 2001. myself on my ability to help the best products
for my client. I am highly organized, detail –
LANGUAGES KNOWN: oriented and have strong communication
English skills.
Hindi WORK EXPERIENCE:
Telugu Sept–2010 - to present
Kannada Managed client database and contact
Urdu information
Collect and prepared documentation for
SKILLS: insurance transactions.
Basic computer knowledge Provide excellent customer service to
Basic of MS Word clients
Communication skills Update and maintain client files
Selling skills Utilize social media platforms to market
Problems solving skills insurance products.
HBL Global Pvt Ltd (HDFC) 2005-2008
STRENGTHS: Worked as Tele-marketing executive
Eager to learn new things and a quick Structured work, focused on process,
learner details and quality of credit cards.
Honesty Consistently met monthly performance
Discipline targets
Trust worthy Managed high volume conversation.
Humanity Participated and resolved customers
doubts ensuring prompt resolution and
maintaining a positive customer
experience.