MUHAMAD DARWIS BIN IHSAN
Objective : To utilize my knowledge and skills for the job in the company beside to gain
PROFILE
Contact No.: 013-5268726
Email: darslike@gmail.com
Address: No.2A, Lorong Seri Arowana 9,
Taman Seri Arowana, 13700 Perai,
Pulau Pinang.
Age: 33 Years
Religion: Islam
Race: Malay
Marital Status: Single
SKILLS
 Proficient in Microsoft Office (Word,
Excel, PowerPoint)
 Repair laptops and computers
 Installation hardware and software on
computers and laptops
PERSONAL STRENGTH
 Good self-discipline, committed and
willing to learn
 Ability to work effectively and
independently
 Well-organized and able to work with
minimum supervision
 Highly sense of responsibility and fast
adapt with new working environment
 Honest with positive working attitude
more experiences and to improve myself in career enhancing and looking for new and
competitive working environment.
WORK EXPERIENCE
Freelance IT – Services laptops and computers
2020 – 2022
 Meet with customer to go over diagnoses and to get customers approval before
beginning repair.
 Assessed problems with hardware or software and gave recommendations to
clients.
 Repaired, documented repairs and returned computers to customer, and followed
up in a timely manner.
 Educating customers on proper usage of hardware/software, also educating
customer of preventive measures to ensure problems do not return.
 Contacted customers regarding repair status, soliciting additional information, and
provided work estimates.
 Supported security related issue with successful virus detection and removal.
 Upgrading and maintained computers for clients as needed.
Sales Marketing
Y&R Multi Enterprise
2016 – 2020
 Conduct research to analyze client needs and requirements
 Developing and implementing the marketing strategy for the company in line with
company objectives.
 Creation and publication of marketing material in line with marketing plans.
 Undertaking successful marketing and sales campaigns
 Set up tracking and evaluation systems for marketing activities.
 Organize promotional activities for new products/services.
 Designing and implementing marketing plans for company products.
 Working with the sales team to develop targeted sales strategies.
 Answering client queries about product specifications and uses.
 Maintaining client relations.
 Tracking sales data to ensure the company meets sales quotas.
 Creating and presenting sales performance reports.
EDUCATION
Diploma in Electronics Engineering (Computer)
Politeknik Seberang Perai
2008 – 2011
Result/CGPA: 3.14
LANGUAGE
SPOKEN WRITTEN
BAHASA MELAYU EXCELLENT EXCELLENT
ENGLISH GOOD GOOD