BOB LLOYD S.
MAGNO
CONTACT INFO
Concepcion Amulung Cagayan
3505 Philippines
Email & Skype:
boblloydmagno1111@gmail.com
CP NO.: +639261681058/
Tel No: 0783955821
PERSONAL DATA
Born on April 6, 1980 by
Rosenda S. Magno at
Concepcion, Amulung,
Cagayan, 41 years of age,
single, about 120 pounds,
5’6” of height and Roman
Catholic by heart.
PROFESSIONAL SUMMARY
Sales Management with over 5 years of experience training and
supervising sales staff while planning and implementing sales strategies
over a multi-state territory.
Technically-sound Application Engineer effective in analysing relevant
information and guiding product cycle from conception to completion.
Manages design effort and guides installations process for on-schedule
product launches. Consults with internal and external clientele and
employs additional system resources to review and enhance configuration
for optimal customer sastifaction.
Seeking to bring my proven record in team leading and in launching
successful marketing campaigns into a senior management position.
KEY STRENTHS:
High-impact Sales Presentations
Territory Growth Management
New Product Launch
Strategic Market Positioning
Needs Assessment and Product Education
Budget Administrtion
Recruiting and Staffing Initiative
Staff Development Programme
Team Leadership Coaching and Mentoring
TECHNICAL PORTFOLIO
Programming Languages
MS Visual Basic, Visual FoxPro,
Visual C++,
Visual Java ++,
Clipper, Cobol, Pascal
Internet Technologies
HTML, Internet Explorer,
Netscape Navigator,
MS Java Script,
FrontPage Editor, ASP
Database Programming Multimedia

Visual FoxPro, MS Access, mySQL

Multimedia

Macromedia Authorware, Flash ADOBE

Office Applications

MS Word, Access, PowerPoint, Excel, Publisher

WORKING EXPERIENCES

(Free Lancer Broker for PPE International Trading)

B &M Marketing Consultancy
Concepcion Amulung Cagayan
Dec 2020 - Present

RESPONSIBILITIES:
Perform hard selling and pitch a sale and offer OTG Stocks, Production
and CIF Stocks for PPE to Buyer
Secure Documents and submit to seller
Identify new production and market opportunities
Ensure project viability, contact manufacturer and logistic
Identify company and smallholders
Introduce, advise and train partners
Facilitate negotiations on contract and price
Mediate where necessary
Monitor progress

(Regional Sales Operations Manager / Admin Sales Support)

SSA Medical Supplies Ltd
Toronto, Canada
April 2020 – Nov 2020

RESPONSIBILITIES:
Design Strategic and Effective Sales Approach
·Prepares Catalogue and process license and permits
Monitors and update Medical Sales Representaives
Conduct and design Sales Training
·Provides administrative support to ensure efficient operation of office.
Answers phone calls, schedules meetings and supports visitors.
Carries out administrative duties such as filing, typing, copying,
binding, scanning etc.
Completes operational requirements by scheduling and assigning
administrative projects and expediting work results.
Exhibits polite and professional communication via phone, e-mail, and
mail.
Supports team by performing tasks related to organization and strong
communication.
Develops administrative staff by providing information, educational
opportunities, and experiential growth opportunities.
Provides information by answering questions and requests.
Maintains supplies inventory by checking stock to determine inventory
level, anticipating needed supplies, placing and expediting orders for
supplies.
Contributes to team effort by accomplishing related results as needed.
(Technical Support Representative)
Sitel Philippines – HP Account
12 Flr. Cybergate Plaza Boni Mandaluyong City
Aug 2018 – Nov 2019

RESPONSIBILITIES
TECHNICAL:
Receive and make call and act quickly to resolve customer issues
Identify and relate to user’s different skill levels, and respond
appropriately
Explain technical terms, issues, and processes clearly over the phone
Perform logical troubleshooting – ask appropriate questions to get a
comprehensive description of the problem, logically check possible
causes and identify actual root issue, efficiently research issues and
resolutions, implement appropriate resolution
Provide detailed case logging, showing good writing skills. Case notes
must be clear and comprehensive.

SALES AND ADMINISTRATIVE

Upselling of HP Products and Services
·Signup and pricing information
Pre and post install technical support
Billing and account management

(IT Senior Programmer)

Panasiatic Call Centers, Inc/
Bacolod City, Philippines
July 2010–March 2015

RESPONSIBILITIES
STRATEGY & PLANNING:
Collaborate with developers, programmers, and designers in
conceptualizing and development of new software programs and
applications.
Analyze and assess existing business systems and procedures.
Assist in the definition, development, and documentation of software’s
business requirements, objectives, deliverables, and specifications on a
project-by-project basis in collaboration with internal users and
departments.
Assist in defining software development project plans, including scoping,
scheduling, and implementation.
Research, identify, analyze, and fulfill requirements of all internal and
external program users.

ACQUISITION & DEPLOYMENT

Conduct research on emerging application development software
products, languages, and standards in support of procurement and
development efforts
Liaise with vendors for efficient implementation of new software products
or systems and for resolution of any adaptation issues.
Recommend, schedule, and perform software improvements and
upgrades.

OPERATIONAL MANAGEMENT
Liaise with network administrators, systems analysts, and software
engineers to assist in resolving problems with software products or
company software systems.
Consistently write, translate, and code software programs and
applications according to specifications.
Write programming scripts to enhance functionality and/or performance of
company applications as necessary.
Design, run and monitor software performance tests on new and existing
programs for the purposes of correcting errors, isolating areas for
improvement, and general debugging.
Administer critical analysis of test results and deliver solutions to problem
areas.
Generate statistics and write reports for management and/or team
members on the status of the programming process.
Develop and maintain user manuals and guidelines.
Train end users to operate new or modified programs.
Install software products for end users as required.
Manage and/or provide guidance to junior team members.

(OIC/ Account Auditor)

SURDIACA HEALTHCARE
Jan2007- March 2010

OIC
Oversee day-to-day operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management
Responsible for Outgoing and incoming Business Correspondence
Responsible for meeting the sales targets of the organization through
effective planning and budgeting.
Maintains supplies inventory by checking stock to determine inventory
level, anticipating needed supplies, placing and expediting orders for
supplies.
Maintaining and improving relationships with the client. Client relationship
management is also his KRA

AUDITOR RESPONSIBILITY
Ensures compliance with established internal control procedures by
examining records, reports, operating practices, and documentation.
Verifies assets and liabilities by comparing items to documentation.
Completes audit workpapers by documenting audit tests and findings.
Appraises adequacy of internal control systems by completing audit
questionnaires.
Maintains internal control systems by updating audit programs and
questionnaires; recommending new policies and procedures.
Communicates audit findings by preparing a final report; discussing
findings with auditees.
Complies with federal, state, and local security legal requirements by
studying existing and new security legislation; enforcing adherence to
requirements; advising management on needed actions.
Prepares special audit and control reports by collecting, analyzing, and
summarizing operating information and trends.
Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal
networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
EDUCATIONAL ATTAINMENT:

COLLEGE:
B.S. in Information Technology at St. Paul University Philippines, Tuguegarao
City, Cagayan 3500 Phils.
Undertook 200 hours On-The-Job Training at Commission on Higher
Education Region 2 Office, Tuguegarao City Cagayan
Awards Received: Academic Excellence, Best Programmer and Best Systems
Analysis and Design.

HIGH SCHOOL:
Graduated as Valedictorian at Iguig National High School on March 1997

ELEMENTARY:
Graduated as Valedictorian at Concepcion, Amulung, Cagayan on March 1993

SYSTEMS DEVELOPED:

PUSH (Panasiatic Universal System Hub) – developed using PHP and MySql.

TIME INFORMATION SYSTEM interfacing with AMANO BIOMETRIC products

was developed using MS Visual Basic (front – end) and MS Access (Back-
end).

PERSONNEL INFORMATION SYSTEM with PAYROLL AUTOMATION using

Barcode Reader was developed using MS Visual FoxPro 6.0

INVENTORY SYSTEM, BILLING SYSTEM using touch screen, PAYROLL

SYSTEM, STUDENT EVALUATION SYSTEM and HOTEL and RESTAURANT
RESERVATION SYSTEM were developed using MS Visual Basic (front – end)
and MS Access (Back-end).
STUDENT ENROLLMENT SYSTEM was developed using MS Visual Basic
(front – end) and MS Access (Back-end)

AFFILIATIONS:

President
JUNIOR PHILIPPINE COMPUTER SOCIETY
School of Information Technology, St. Paul University Philippines
President
YOUNG MEN’S CLUB
St. Paul University Philippines, Tuguegarao City, Cagayan
Justice /Auditor
Departmental STUDENT SUPREME BOARD
St. Paul University Philippines
President
STUDENT BODY ORGANIZATION
Iguig National High School
Iguig, Cagayan
Associate Editor-in-chief
THE HILLTOP NEWS
Iguig National High School, Iguig, Cagayan
CHARACTER REFERENCE:

DAVID JUNG
CEO
SSA MEDICAL SUPPLIES LTD
Toronto, Canada

EMERSON ALCANZARE
IT Manager
Panasiatic Call Centers Inc
Bacolod City, Philippines
SKYPE ID: live:emerson.alcanzare

JAYSON MARCOS
Manager
AXA, Philippines
live:.cid.e195256e125d4b2e

I HEREBY CERTIFY THAT ALL ABOVE INFORMATION ARE TRUE AND CORRECT TO THE BEST OF
MY KNOWLEDGE AND SKILLS.

Signature