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Ms. Chit Chit Zaw

CAREER OBJECTIVE The prime objective of customer service is to identify queries of customers,
interact with customers, answer the queries of customers, resolve service
issues, enhance customer experience and foster relationships, improve
credibility and create customer loyalty. To secure a challenging position in a
reputable organization to expand my learnings, knowledge, and skills.
Secure a responsible career opportunity to fully utilize my training and
skills, while making a significant contribution to the success of the company.

 Address Aw Bar Street, Tamwe Township, Yangon.

CONTACT
INFORMATION
 Phone 09779163528, 09262742989
 Email chitchitzaw1894@gmail.com

PERSONAL  Date of Birth 1.8.1994

PARTICULARS
 Gender Female
 Marital Status Single
 NRC No 8/YaNaKha(N)146525
 Religion Buddha
 Availability immediately

EDUCATION  Field of study Bachelor of Science

BACKGROUND  Major Physics
 University Magway Univesity

LANGUAGE  Myanmar (Native)

COMMUNICATION  English (Basic)
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ENPLOYMENT City Mart Holding Co.,Ltd

HISTORY From (Nov/2016) to (May/2018)

 Department City Care Pharmacy

 Designation Sales and Cashier

DUTIES/RESPONSIBILITIES Sales & Cashier

 Assessing clients needs and present suitable promoted products.

 Providing products information and deliver product samples.

 Provides a positive customer experience with fair, friendly, and
courteous service.
 Registers sales on a cash register by scanning items, itemizing and
totaling customers' purchases.
 Resolves customer issues and answers questions.

 Bags purchases if needed.

 Processes return transactions.

ENPLOYMENT Pact Global Microfinance Fund ( PGMF )

HISTORY From (Jul/2018) to (Dec/2020)

 Department Finance Department

 Designation (PGMF) Office Cashier

DUTIES/RESPONSIBILITIES Office Cashier

 Accepting cash or check for deposit, Processing cash withdrawls..

 Assisting customers with routine tasks such as ordering checks or bank cards
 Maintaining records of all transactions in accordance with the bank’s policies
 Verifying customer identification and cashing checks
 Balancing all cash and checks in cash drawer at the end of each shift.
 Resolving issues and cocerns with customer accounts to the best of one's ability
 Answering customer questions, explaining promotions, and suggesting
appropriate accounts or opportunities that suit the customer's financial
profile and current needs.
 Generating receipts for customer transactions
 Maintaining confidentaility with all transactions
 Closing accounts for customers as needed.
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ENPLOYMENT American Vision

HISTORY From (Feb/2020) to (August/2021)

 Department Pharmacy
 Designation Sales and Cashier

DUTIES/RESPONSIBILITIES Sales & Cashier

 Assisted patients by recommending generic alternative prescription medications.

 Monitored ordering of pharmacy medication stock.

 Educated patients on possible drug interactions, potential side
effects and optimal methods of administration.
 Reviewed patient medication profiles to screen for appropriate drug selection.

EDUCATION Magway University

 Bachelor of Science in Physics (2012-2016)

OTHER QUALIFICATIONS  Computer Basic

 Microsoft Office Word, Excel and PowerPoint
 Abdobe Pagemaker
 Advanced Excel
 LCCI Level (I,II)

PERSONALITY  Communication , Analytical Skills

 Empathy , Organization
 Adaptability , Patience
 Willing to Improve , Effective L istening

Applied Position  Senior Sale

Expected Salary (Can Be Negotiate)

Objective Actively seeking a customer service position where I can optimize my problem-solving and
organizational skills to contribute to increased customer satisfaction. Strong multitasking
skills and fast learning ability ensure quick contribution to your customer service team.