DEREK SIBLEY

415 S. Warren Ave Apt C, Big Rapids, MI 49307

Cell: (231)742-2553
sibleyd2@gmail.com

PROFESSIONAL SUMMARY
Detail-oriented professional with strong technical skills and the ability to learn concepts quickly, who possesses an
excellent work ethic and more than 4 years in retail. Areas of expertise include inventory, cash management and
exceptional customer service.

LICENSES
BLS - Basic Life Support
Healthcare Provider CPR Certification

SKILL HIGHLIGHTS
Cash handling accuracy Customer- and service-oriented
Loss prevention Retail merchandising expertise
POS systems knowledge Reliable and punctual
Store maintenance Lifting up to 100 lbs
Shipping and receiving Proficiency with mechanical and electric tools
Strong work ethic Active listener
Manual labor skills Team player

PROFESSIONAL EXPERIENCE
CURRIES
Big Rapids, MI
CSA/Wrecker Driver 05/2012 to 09/2013
Remarkable experience in customer service and sales. In-depth knowledge of company's goals and the role of every
employee in achieving each of them. Good understanding and responding appropriately to basic customer and
employee inquiries. Proven ability in interacting with customers and employees to determine service requirements.
Amazing ability to multi-task and work effectively. Strong customer service orientation and problem solving skill.
Attention to detail, good listening, responding and thinking conceptually.
MC SPORTS
Big Rapids, MI
Outdoor Sales Associate 09/2011 to 08/2012
Accomplished and exceeded personal sales goals and performance metrics while working as a team member to
supply to the store's general total profits goals. Provided a world class shopping experience through connecting
with customers throughout meeting and anticipating their needs. Supported the store management team in the
accomplishment of all economic and operational objectives with regards to expense control as well as loss
prevention standards. Retained the appearance of the vending floor. Maintained exceptional knowledge of
product's specifications, price, function, and how it compared to similar competing products. Provided customers
courteous, professional, and prompt service.
WHITEHALL CAR WASH & QUIK LUBE
Whitehall, MI
Automotive Detailer 05/2010 to 08/2010
Utilized manual dexterity and bodily coordination to perform an array of tasks to vehicles. Performed work
according to employer's instructions or customer's preference. Gave prompt and effective services to clients.
Maintained the tools and products used and diligently followed the instructions of employer. Observed all safety
measures necessary. Demonstrated ability to learn from others and own experiences.
ED'S ORCHARD MARKET
Whitehall, MI
Carry-Out 09/2008 to 04/2009
Ensured meat department cleanliness. Handled products and equipment in accordance with safety and sanitation
guidelines.Safely used knives, scales, wrappers, garbage disposals, and pallet jack. Checked out customers and bagged
items quickly. Organized and positioned product cases in produce warehouse and walk-in cooler. Stocked meat
cases. Cleaned walls, fans and drains in bakery coolers, display cases and work areas. Broke down heavy pallet loads
of cases, boxes and bags. Arranged and stocked department displays. Served shoppers in a prompt, courteous and
friendly manner.

EDUCATION AND TRAINING

BSN: NURSING 2014
Ferris State University, Big Rapids, MI, USA
Unofficial 3.2 GPA
HIGH SCHOOL DIPLOMA 2009
Hesperia High School, Hesperia, MI, USA
Overall 3.9 GPA
Class Salutatorian