MARY ROSE ANGEL ANGOY

PUROK 28- KAWAYANAN COOP B

Tagum City, DAvao del Norte 8100

+639565735217 / +639514651162
angoymaryroseangel@gmail.com

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Microsoft Word skills
OBJECTIVE
Clear Communication Skills
Seeking a position that allows me to apply my different
SKILLS skills, along with my passion for continuous learning, to
make a positive impact and contribute to the overall goals
of the organization.
Active Listening
Effective Listening
Flexibility & Adaptability Professional Summary
Ability to use
Positive Language Strong dedication to helpingcustomers resolve issues and
cultivating a positive image of the company. Excel in both
Empathy team environments and alone. Proven ability to listen
Attention to details attentively, solve problems quickly and efficiently, and
Patience create high-quality professional relationships with callers.
Time Management
Willingness to Improve

Experience

NineTeaNine / Korean Store (Order Receiver )

San Miguel, Tagum City
January - August (2021)

- The first job that I had was to receive an order online

(messenger) using a mobile phone. This first job was very
interesting because I was new to working. I enjoyed but it
didn't last because I want to explore more and try another
journey when it comes to work.
Alorica Davao (Customer Service Representative)
Matina IT Park, Davao City
July 2021 - June 2022

- In my experience With cell phone insurance, the customer

agrees to pay for damage to the device in exchange for a
monthly premium. Cell phone insurance typically covers
loss, theft, damage, and mechanical failure. Devices are
getting more and more expensive, so cell phone insurance
may be worth it for many people. Provides service to
customers changing insurance needs on their devices.
Establishes productive working relationships with clients.
Develops base for long-term sources of clients. Compiles
lists of prospects.

SIBS Solutions (Customer Service Representative)

Arellano St., Tagum City
July 2023 - (Currently)
- Managing one or more customer service or service desk
functions. Acting as a point of contact to support service
users and customers reporting issues, requesting
information, access, or other services. Delivering customer
service through multiple channels including human, digital,
self-service, and automated in Customers applying for
Visa.

EDUCATIONAL ATTAINMENT

ACES TAGUM COLLEGE INC. TAGUM CITY

( K-12 Senior High School Graduate )
Accountancy Business Management
(S.Y 2020-2021)

AMA COMPUTER LEARNING CENTER, TAGUM CITY

Senior High School
Accountancy Business Management
(S.Y 2019-2020)

TAGUM NATIONAL TRADE SCHOOL, TAGUM CITY

TVL- COOKERY
(S.Y 2015-2019)

MAGUGPO PILOT ELEMENTARY SCHOOL, TAGUM CITY

(S.Y 2009-2015)