John Chloe C.

Magalasin
Dedicated, hardworking, and enthusiastic future
marketing entrepreneur looking forward to gain
great experience in the marketing work field.
Bringing forth a motivated attitude and variety of
Contact skills which includes selling and time
management combined with a knowledge of the
Phone customer service industry.
0956 331 0413

Email Experience
johnchloe.magalasin@msunaawan.edu.ph

Address
Manticao, Misamis Oriental, Philippines October 2021 – February 2022
Master Service USA Ι New Jersey, USA
Call Center Agent
Education  Worked from home for almost half a year gaining experience
from entertaining customers and resolving their concerns
2019 - 2023 about certain issues.
Mindanao State University at Naawan  I take inbound calls from potential clients who want to
schedule a chimney cleaning appointment.
Naawan, Misamis Oriental, Philippines
 Depending on their available time frame, I provide them the
Bachelor of Science in Business
ideal schedule for their appointments, closest date possible.
Administration and Accountancy major in  I also make outgoing calls to those clients who have been
Marketing Management scheduled, informing them of any changes in the schedule
or delay due to technical issues.
2015-2019
Fa’asao Marist High School January 2023 – Present
Leone, American Samoa Toyota Incorporated Ι Cagayan de Oro City
Honor Student in STEM strand Undergraduate Internship
 Assigned and assisted in the After Sales Department (ASD).
Skills  Performed data entry of incoming repair orders (RO) in our
data base spreadsheet for daily unit received (UR) updates.
 Authorized as a co-job controller of the workshop, providing
 Proficient in English oral and written technicians with customers’ service maintenance of their
communication skills unit.
 Customer needs analysis
 Critical Thinking Reference
 Research writing Cindy E. Calvo Anna Tyrone Villaranda
 Adaptive Manager Manager
Master Service USA Master Service USA
 Proficient in Microsoft Office Email Viber
Language
 Computer literacy
bioateneo@gmail.com +63 917 790 9797

English
Tagalog