Professional Documents
Culture Documents
Root Cause: -
Absence of strategic document and the way forward is in the mind of
the owner,
Failure to timely updating the vision, mission and goals as the
business expands,
Formal awareness of the mission, vision and goals of the
organization hasn’t ever been Created in any form.
Impact: -
Hindered expansion and efficiency of the business,
Fail to prioritize resources,
Weak team spirit, Fragmented way of getting work done or no
integration among business functions.
Deter the leadership performance and commitment.
Root Cause:
Dive into varies business lines without proper feasibility
study.
Lack of awareness of significance of strategic plan
Impact:
Every function’s business plan is not integrated and aligned
with the other (Absence of synergy).
Lack of appropriate way to measure companywide success, and
performance.
Absence of ratified organizational structure
Lack of needed capability to run the business.
INTERVIEW QUESTIONS
Decision Making
Highly centralized decision-making process is practiced. Almost all
decisions need green light from the CEO.
No decision right officially provided based on the organization
layer of management.
Employees are not made a part of decision or there is no
participatory decision-making process, except for supplying
information for decision makers,
Root Cause:
No official or formal organizational structure
No formal authority of delegation or policy which states
where and how decision should be taken.
Externalizing decision to the other management
Afraid of taking risks and blame shifting
Absence of formal communication platforms
Impact:
Decisions are getting very late/are not speedy.
Deter quality of decisions
Externalizing decisions to put away accountability.
Pave ways for interference on decisions and operations
Reduce employee motivation, responsiveness, and belongingness.
STRUCTURE
INTERVIEW QUESTIONS
The existing structure is too old and fragmented to accommodate the current
business development of Kerchanshe.
Very wide span of control, and almost all functions directly report to the CEO.
Root Cause:
No well-defined strategic direction
Lack of proper attention of the top management
Impact:
Poor capabilities and integration of works
Role confusion,
Lack of proper line of communication
Hinder decision-making process
Over or under utilization of efforts
Root Cause:
The JDs haven’t been revised for long period of time.
Absence of approved and comprehensive organizational structure,
Lack of attention
Impact:
Role confusion
Duplication of effort
Idle manpower
Difficult to measure performance
Unjust salary and benefits package
Employee dissatisfaction and high turnover rate
Impact:
Reduce organizational belongingness and morale of employees,
Hinder employee progression to cope up with the working
atmosphere,
Low employer branding/reputation damage,
High turnover,
Incapable employees/loss of best potential new blood,
High recruitment and training costs,
Root Cause:
Absence of business and HR strategy, and pre-set KPIs,
The performance evaluation template doesn’t realize the actual
nature and behavior of each function.
Not benchmarking the labour market
Impact:
Very high turnover rate
Little or no job satisfaction
Erroneous performance result and employee dissatisfaction,
Reduce harmonious work relationships,
INTERVIEW QUESTIONS
Impact:
Prolonged project delivery time.
Poor resource utilization and cost minimization
Budget overruns and extensive delays for critical IT
projects,
Low productivity/efficiency,
Poor customer service and reputation,
Organizational Culture
There is somehow collaborative, but it inclines to competitiveness.
No platform for employees to let them reflect their feedback and pain points on the
operation of the company and their personal issues.
There is informal communication system
INTERVIEW QUESTIONS
Root Cause:
Absence of shared vision
absence of scheduled employee engagement
Absence of communication guideline or policy
Impact:
Neglect voice of staffs
Lack of conducive working environment.
Lower commitment, efficiency, and productivity
Misinformation among staffs