Professional Documents
Culture Documents
• As at the time of accident the motorist responsible did not have the required insurance
(uninsured drivers)
• There was insurance but it was not effective.
• Note that, unlike MIB of UK, the scope of the MIB of Malaysia does not include hit and run
cases.
• Moreover, the Malaysian version of the ‘Motor Act’ or ‘Act Only’ cover does not include Third
Party Property Damage (TPPD) claims like in the UK.
MOTOR INSURANCE BUREAU (MIB) MALAYSIA
• The negligent motorist did not have minimum ‘Motor Act’ cover required by the Road
Transport Act (RTA)1987 (uninsured).
• There was a motor insurance but the cover was not effective :
• The policy was not extended to include a cover required by the RTA 1987, for example
passenger liability cover for vehicles used for Hire or Reward (taxis and buses).
• Due to breach of certain terms and conditions (other than those prohibited by Section 94 &
95 of RTA 1987).
• The policy had been effectively cancelled before the accident happened.
• The insurer could prove that the Certificate of Insurance (CI) or Cover Note (CN) was a
forgery.
• The Insurers / Takaful operators gone to liquidation.
SEVERAL IMPORTANT STEPS TO FOLLOW
1. You can submit your claim directly to MIB or appoint a lawyer to do so.
2. You must identify the motor vehicle that knocked you (e.g. ABC 1234). MIB's Malaysia no
longer pays you for hit-and-run cases.
3. You must submit your claim within three (3) years from the accident date.
4. If you appoint a lawyer and he proceeds to file a lawsuit, he must notify MIB within 30 days
of filing the lawsuit and provides MIB with all the relevant documents.
5. MIB will only pay for your bodily injuries (e.g. abrasions, bone fractures). MIB will not pay for
damage to your motor vehicle, clothing, shoes, watch, loss of earnings, medical bills, etc.
6. The amount of payout is subject to MIB’s discretion and is on a goodwill basis.
YOU NEED TO PREPARE THE FOLLOWING DOCUMENTS
1. Cover letter describing your accident, your Please make a spare set and submit the originals
intent to claim and list of documents. to:
2. Your police report (must state the third
party vehicle’s license plate number).
Motor Insurer's Bureau of West Malaysia
3. Third party vehicle driver’s police report (if
available). Wisma Piam, No. 150-3, 3rd Floor, Jalan Tun
4. Your medical report. Sambanthan, Brickfields, 50782, Kuala Lumpur,
Wilayah Persekutuan, 50782 Kuala Lumpur,
5. This is applicable to accidents that take Malaysia
place in Sabah and Sarawak too.
Phone: +60 3-2274 7395
** When you receive a reply from MIB, they
will request a RM100 fee for them to
conduct their investigation on your
accident.
THREE (3) EXAMPLES OF WHEN THE MIB IS NOT
LIABLE
• For injuries to victim who is non-fare passenger in a Private Car.
The Malaysian Road Transport Act (RTA) 1987 does not make cover for liability to
passengers compulsory. This is only required for passengers carried for Hire or Reward such
as in taxis and buses only (Commercial Vehicles).
• For accidents happening on roads not accessible to the public.
This is because the ‘Motor Act’ or ‘Act Only’ insurance is only compulsory for motor vehicles
used on roads where public have access to.
• If there is an insurer available (within the definition of ‘insurer concerned’) to satisfy
the judgment, then MIB need not to be liable.
An example of this is when the accident falls within the policy exclusion, but the insurer is
compelled to pay the RTA as it is a ‘Motor Act’ liability. The MIB is not liable to pay such a
claim as the ‘insurer concerned’ will handle it themselves.
MOTOR TARIFF 1978
• The 1st Motor Tariff was introduced by the General Insurance Association
Malaysia (PIAM) in 1978 to regulate motor insurance practice in Malaysia.
• Motor insurance premium in Malaysia is self-regulated by the rules and
regulations of motor tariff which is under the supervision of Bank Negara
Malaysia under Section 144 of the repealed Insurance Act 1996 and Section
275 of the Financial Services Act 2013.
• All PIAM members are all bound by the tariff.
• Different set of Motor Tariff for Peninsular Malaysia and East Malaysia.
COMPREHENSIVE MOTOR PREMIUM WERE DETERMINED BY
• Model of vehicles
• Age of vehicles
• Engine capacity of vehicles
• No Claim Discount (NCD)
CASH BEFORE COVER (CBC) 1980
Taxis 21
(Possessed CDL D Class)
COMMERCIAL DRIVING LICENSE ISSUED BY LAND PUBLIC
TRANSPORT COMMISSION
• The PIAM Approved Repairers Schemes (PARS) was first introduced in 1983
since number of fraudulent claims arise significantly.
• Under the scheme, all vehicles involve in accident must be repaired by the
authorized workshops approved by PIAM. Currently, this scheme operates
nationwide.
• As of June 2022, PIAM manages
662 workshops that are operating
nationwide.
• Benefits of PARS :
• A warranty period of 6 months on
workmanship given by the
workshop on the repair vehicle
• Comfort that the workshops have
been approved by PIAM
• A body that the policyholders can
refer to if the services of these
workshops are not satisfactory.
TYPES OF COVERAGE
• Act only : 3rd party Bodily
Injury and Death (TPBID)