Ocean Freight Overview

Ocean freight refers to the transportation of goods by water, usually on a ship, and is a cost-
effective method for transporting large quantities of non-perishable goods.

Types of Cargo
 Containerized Cargo: Includes items like machinery components, auto parts, toys, and
frozen foods.
 Automobiles: Transportation of vehicles such as cars and trucks.
 Project and Heavy Lift Cargo: Includes oversize or overweight items like generators,
wind turbines, and military equipment.
 Break Bulk Cargo: Materials stacked on wooden pallets, lifted into and out of the hold of
a vessel by cranes.
 Bulk Cargo: Unpackaged raw materials like chemicals, petroleum products, and bulk
cargo such as coal and iron ore.

Business Processes and Roles

 Sales and Marketing: Involves regional sales, global accounts management, pricing, and
marketing activities.
 Customer Service: Involves managing bookings, customer operations, and
documentation.
 Equipment Management: Involves the management of vessels, containers, trucks, and
other necessary equipment.
 Regulatory Compliance: Includes activities related to customs clearance and adherence
to regulations from various agencies.

Glossary
The document includes a glossary section with definitions of key terms used in ocean
freight.
Roles and Processes:
 Carrier: XYZ (Ocean Liner) is responsible for transporting goods, such as computer
equipment from Hong Kong to San Pedro.
 Sales: Sales representatives, like a XYZ Sales Representative, engage with customers to
understand their needs, secure business, and try to obtain a service contract.
 Customer Service: XYZ customer service representatives collect basic information such
as container requirements, origin, destination, shipper, consignee, and dates to create a
booking in the system.
 Equipment: The XYZ equipment department ensures that necessary equipment is
supplied, and arrangements are made to move the equipment and cargo.

Glossary:
 Devan: To remove freight from a container.
 EIR (Equipment Interchange Receipt): A form used by third parties to confirm the
delivery and receipt of containers and container equipment.
 Feeder Service: A service coordinating cargo/container transport by small feeder
vessels to large vessels for ocean transit.
 NVOCCs (Non Vessel Operating Common Carrier): Carriers that do not operate vessels
but arrange for ocean transport and consolidation at ports.