EXERCISE No.

Roles of a First-Line Manager:

 Set clear goals for the team based on organizational objectives.
 Address day-to-day operational challenges and solve problems as they arise.
 Actively supervise the daily activities of front-line employees.
 Making sure everyone follows the rules.
 Fixing problems within the existing system.
 Resolve interpersonal issues within the team to maintain a positive work environment.
 Communicate regularly with team members about tasks, expectations, and performance.
 Manage resources efficiently, including budget and manpower within the team.
 Coordinate activities with other teams
 Precision and discipline in workplace.

Roles of a Top-level Manager:

 Develop detailed, long-term strategies aligned with attention to detail and stability
 Establish and enforce policies ensuring meticulous attention to detail.
 Identify and mitigate risks to maintain organizational stability.
 Meticulously oversee budgets and financial operations
 Implement and oversee quality control measures across operations.
 Set detailed performance metrics and monitor organizational performance.
 fficiently allocate resources to maintain stability.
 Develop detailed plans for effective crisis management.
 Implement detailed talent development programs.
 Maintain stable relationships with key stakeholders.
 EXERCISE No.2

Nestlé
Nestlé S.A. is a Swiss multinational food and drink processing conglomerate corporation headquartered in Vevey,
Vaud, Switzerland. It has been the largest publicly held food company in the world, measured by revenue and other
metrics, since 2014.

 Consumers: Consumers are fundamental stakeholders for Nestlé. Meeting their expectations regarding
product quality, safety, and nutritional value is crucial for brand loyalty and sustained sales.

 Employees: Nestlé's workforce is vital for the company's operations. Employee satisfaction, well-being,
and engagement contribute to productivity, innovation, and overall business success.

 Investors/Shareholders: Nestlé is a publicly traded company, and investors and shareholders expect a
return on their investments. Maintaining financial performance and transparency in communication with
shareholders is essential.

Stakeholders are pivotal to Nestlé's success. Consumers drive revenue, and their satisfaction influences market
share. Employees contribute to innovation and productivity, underpinning overall success. Investors provide capital,
necessitating transparent communication for sustained confidence. Suppliers ensure a stable supply chain, impacting
product quality and sustainability. Retail partners aid distribution and market presence. Regulatory compliance is
crucial for market access.

JPMorgan Chase
Chase & Co. is an American multinational financial services firm headquartered in New York City and incorporated
in Delaware. It is the largest bank in the United States and the world's largest bank by market capitalization as of
2023

 Customers: Customers are fundamental to JPMorgan Chase's success as they drive revenue through
various financial services. Maintaining customer trust, satisfaction, and loyalty are paramount for continued
business growth and market leadership.

 Shareholders/Investors: Shareholders and investors provide capital and expect a return on their
investments. Maintaining a positive relationship with them through consistent financial performance and
transparent communication is crucial for sustaining investor confidence.

 Suppliers and Technology Partners: JPMorgan Chase relies on technology and various suppliers for
its operations. Strong relationships with technology partners and suppliers ensure the efficient functioning
of banking systems and technological infrastructure.
 JPMorgan

Stakeholders are vital to JPMorgan Chase's multifaceted operations, each group playing a unique role in the
company's success and sustainability. Customers, the bedrock of JPMorgan Chase's business, drive revenue through
diverse financial services, necessitating a strong emphasis on customer satisfaction for sustained growth
 Toyota Motors
Toyota Motor Corporation is a Japanese multinational automotive manufacturer headquartered in Toyota City,
Aichi, Japan. It was founded by Kiichiro Toyoda and incorporated on August 28, 1937. Toyota is one of the largest
automobile manufacturers in the world, producing about 10 million vehicles per year.

 Customers: Customers are fundamental to Toyota's success. Their satisfaction and loyalty directly
impact sales, market share, and the overall reputation of the company. Understanding and meeting
customer needs drive product development and market competitiveness.

 Shareholders/Investors: Shareholders and investors provide the necessary capital for Toyota's
operations and growth. Maintaining a positive relationship with them through consistent financial
performance and dividends is crucial for sustaining investor confidence

 Dealerships and Distributors: Dealerships and distributors play a vital role in selling Toyota vehicles
to customers. Maintaining strong relationships with these partners ensures effective distribution, market
presence, and customer service.

Stakeholders play pivotal roles in shaping Toyota Motor Corporation's trajectory, success, and sustainability across
the dynamic automotive industry. Customers are the linchpin, influencing Toyota's market standing through their
satisfaction and loyalty, which directly impacts sales and product development. Shareholders and investors provide
the capital essential for the company's operations and growth, making a positive relationship crucial for sustained
investor confidence.
 EXERCISE No.3
Scientific management principles can help improve efficiency in various tasks such as (laundry, grocery shopping,
studying for exams, etc.). Let’s analyze grocery shopping task using scientific management principles and identify
areas for potential improvement.

TASK : Grocery Shopping

Simple Method:
 Drive to the Store.
 Walk through the corridor, picking items one by one.
 Check prices and compare brands while shopping.
 Wait in line at the checkout.
 Load groceries into the car.
 Drive back home.

Scientific Management Method:

 Create a detailed shopping list, categorizing items by sections (e.g. fruit, vegetables, etc.)
 Check for digital coupons or discounts.
 Ensure you have reusable bags or containers.
 Start with non-perishables, then move to refrigerated or frozen items.
 Stick to trusted brands to save time.
 Consider making brand comparisons at home or during non-shopping time.
 Choose a store close to your home.
 Plan your shopping during off peak hours to avoid crowds.

Comparison of results:
 Reduced shopping time and effort.
 List helps you to stick to what you need.
 Savings from using discounts and reducing brand comparison.
 A more organized and stress free shopping. With this we can save time, money, and effort with the efficient
approach.