Professional Documents
Culture Documents
Planning
Capacity
• Capacity is the maximum amount that
something can contain.
Scheduling, materials
PRODUCT/ Design, Product
management, quality
assurance,
OPERATIONAL
SERVICE or Service Mix maintenance
policies, equipment
breakdowns
Quantity
capabilities and SUPPLY
PROCESS Quality CHAIN
capabilities
Job content, job
Product
HUMAN design, training and EXTERNAL standards, safety
experience,
FACTORS motivation, FACTORS regulations,
compensation, unions, pollution
learning rates, control standards
absenteeism and
labor turnover
STRATEGIES FORMULATION
• Growth rate and variability of
demand
Builds capacity in
• Costs of building and operating
anticipation of future
demand increases facilities of various sizes
Leading • Rate and direction of technological
innovation
• Likely behavior of competitors
• Availability of capital and other
inputs
It adds capacity relatively Following
in small increments to
keep phase in increasing Builds capacity when the
demand capacity exceeds current
capacity
Three Steps of Capacity
Planning