Overseas Marketing Corporation (Pvt.

) Ltd

Monthly Service Report

Name: Md. Abdul Alim Shuvo Designation: Executive Sales & Service

Month: December 2022

Number of Current Complain: 27

Complain Resolved(R)
S/N Complain Details Instrument S/N Customer
Date /Pending(P)

1 Membrane Change of Electrode ABL 800 1902-754R2480N9 Imperial Hospital 1/12/2022 R

Medical Center
2 Solution Pack Change ABL 80 318229 1/12/2022 R
Hospital
3 Roller Tube change AU 480 2015044094 Epic healthcare 3/12/2022 R
Parkview Hospital
4 RV Cleanout Error Access 2 507480 3/12/2022 R
Medical Center
5 Calibration Access 2 507932 3/12/2022 R
Hospital
6 Monthly Maintenance AU 480 2015044094 Epic healthcare 4/12/2022 R
Chevron Clinical
7 Calibration Access 2 507969 4/12/2022 R
Laboratory
Chattogram
8 Rv Cleanout Error & Calibration Access 2 500358 Metropolitan 4/12/2022 R
Diagnostic
9 Internal QC & EQAS DXC 700 AU 2021021846 Evercare Hospital 5/12/2022 R
10 Glucose Result issue AU 480 2015044094 Epic healthcare 8/12/2022 R
Chevron Clinical
11 Hub Change Access 2 504093 Laboratory(Bandartila 10/12/2022 R
)
Chittagong Medical
12 Solution Pack & Cassette Change ABL 80 318965 11/12/2022 R
college Hospital
13 QC DXH 560 BE090318 Nagorik hospital 12/12/2022 R
14 Reagent Carousel Home Sensor error Access 2 508881 Medicare hospital 12/12/2022 R
15 Photocal data error AU 480 2015044094 Epic healthcare 15/12/2022 R
Popular diagnostic
16 ANL Mechanical Error AU 480 2013082493 15/12/2022 R
centre
17 Cassette Change ABL 80 314107 Delta Healthcare 17/12/2022 R
Chevron Clinical
18 Calibration Access 2 507969 17/11/2022 R
Laboratory
Chevron Clinical
19 Monthly Maintenance AU 680 2013072461 17/11/2022 R
Laboratory
20 Glucose Calibrator Issue AU 480 2015044094 Epic healthcare 18/12/2022 R
Chattogram
21 Premeasure Mid Standard Stability Error AU 480 2016090571 Metropolitan 20/12/2022 R
Diagnostic
22 Cassette & solution pack change ABL 80 314173 Parkview Hospital 20/12/2022 P
Islami Bank Hospital
23 Shuttle Motion Error Access 2 508751 21/12/2022 R

Medical Centre
24 Cassette & solution pack change ABL 80 318229 21/12/2022 R
Hospital
Patiya General
25 RV cleanout Error Access 2 570194 24/12/2022 R
Hospital
Photocal data error & Monthly Patiya General
26 AU 480 2021124463 24/12/2022 R
Maintenance Hospital
Patiya General
27 RVS1 & RVS2 voltage adjustment Access 2 570194 25/12/2022 R
Hospital
Number of PM Done ON This Month:

S/N Customer Instrument S/N Date of PM done Date of last PM done

Number of PM schedule for next month:

S/N Customer Instrument S/N PM scheduled Date of last PM done

Number of Installation/Training done for this month:

Instn/Trng
S/N Customer Instrument S/N Date of Installation
done by
 Ltd

on: Executive Sales & Service

ecember 2022

Instrument Down
Reason If Pending
Time

1.0 hr
1.0 hr
1.0 hr
2.0 hr
0.5 hr
3.00 hr
1.0 hr

1.0 hr

1.0 hr
4.0 hr

0.5 hr

0.5 hr
0.5 hr
1.0 hr
0.5 hr
0.5 hr
1.0 hr
1.00 hr

1.00 hr
3.00 hr

3.00 hr

0.5 hr
0.5 hr

0.5 hr

1.0 hr

4.0 hr

5.0 hr

Tentative Next PM
Remarks
schedule
Remarks

Remarks