Easyfire 2

Operation
Original manual
Pellet Heating System

The Biomass Heating System
KWB Easyfire 8-35 kW
We Provide Energy for Life!
Downloaded from www.Manualslib.com manuals search engine

Table of Contents (Index)

1 General 7
1.1 About this Manual 7
1.2 Explanation of the Formatting 7
1.3 Please note 8
2 Overview 10
2.1 System components 10
2.2 Safety elements 10
2.3 Fire safety regulations 11
3 Operating fundamentals 12
3.1 Main switch 12
3.2 Introduction to the KWB Comfort 3 control 12
3.2.1 Introduction 12
3.2.2 Menu navigation 13
3.2.3 Changing values 13
3.2.4 Operating example 13
3.3 Regulating the domestic hot water 14
3.4 Regulating the room temperature 15
3.5 Regulating the fuel supply 15
3.5.1 Specifying the filling times (suction systems) 15
3.6 The system in the yearly cycle 15
3.6.1 Shutting down the system 16
3.6.2 Restarting the boiler after periods of standstill 16
3.7 Reacting to problems 16
3.7.1 Setting the date and time of day 17
3.7.2 Calling customer service 17
3.7.3 Additional temporary setting options 17
4 Operating the analogue remote control unit 18
5 Regular tasks 19
5.1 Fuels 19
5.1.1 From local standards to the EN14961 19
2 B KWB Easyfire EN, 05.2011

5.1.2 Filling / refilling with fuel 19

5.1.3 Emptying the fuel storage room 20
5.2 Ash container 20
5.2.1 Removing the ash container 20
5.2.2 Emptying the ash container 20
5.2.3 Attaching the ash container again 21
6 The commands of the KWB Comfort 3 control 22

6.1 Overview 22
6.2 System on/off 22
6.3 Room temperature 23
6.4 Party operation 23
6.5 Heating circuits 23
6.5.1 Heating programs 24
6.5.2 Changing heating times 24
6.5.3 Holiday program 26
6.6 Boiler 26
6.6.1 DHWC program 26
6.6.2 Charging times 27
6.6.3 DHWC temperature 27
6.6.4 Holiday program 28
6.6.5 Fast charging 28
6.7 Buffer 28
6.7.1 Buffer program 28
6.7.2 Charging times 29
6.7.3 Buffer temperature 30
6.8 Operational state 30
6.8.1 Boiler 30
6.8.2 Heating circuits 32
6.8.3 Boiler 33
6.8.4 Buffer 34
6.8.5 Fuel extractor (worm) 35
6.8.6 Fuel extractor (suction system) 35
6.8.7 Second boiler 37
6.8.8 Power measurement 37
6.9 Date / Time 38
B KWB Easyfire EN, 05.2011 3

6.10 Pellet suction system 38

6.11 Customer service 39
6.12 Alarms 39
6.12.1 Displays 39
6.12.2 Log 40
6.12.3 Statistics 40
6.12.4 Rectifying 40
6.13 Boiler program 40
6.13.1 Changing times 40
6.14 Extensions 41
6.14.1 Comfort SMS 41
6.15 Expert level 41
7 Maintenance 42
7.1 Standards for maintenance 42
7.1.1 Weekly visual inspection 42
7.1.2 Monthly inspections 42
7.1.3 Additional regular work 42
7.1.4 Professional maintenance 43
7.1.5 Forms 43
7.2 Maintenance intervals 46
7.2.1 Reasons for on-going, professional maintenance service 46
7.3 Before you begin 46
7.4 Maintenance steps 47
7.4.1 Cleaning the surfaces 47
7.4.2 Checking the combustion chamber 47
7.4.3 Emptying the ash container 47
7.4.4 Cleaning the burner plate and ignition pipe 48
7.4.5 Flue gas collecting chamber and induced draught fan 49
7.4.6 Cleaning the head section for suction conveyor system 49
7.4.7 Cleaning the fill level sensor in the suction tank 50
7.5 Interruption of operation 50
8 Troubleshooting 51
8.1 Reacting to alarms 51
8.1.1 Displaying the alarm log 51

8.1.2 Displaying the alarm statistics 51

8.2 The alarm list 52
8.2.1 Alarm 00 – The control system is not completely adjusted 52
8.2.2 Alarm 01 – The memory module is faulty 52
8.2.3 Alarm 02 – Electronic defect on the digital inputs 52
8.2.4 Alarm 03 – The time must be reset 52
8.2.5 Alarm 04 – The maintenance interval has elapsed. Notify customer serv- 52
ice.
8.2.6 Alarm 05 – Safety thermostat! Boiler overheating! 53
8.2.7 Alarm 06 – Main drive motor is overheated! 53
8.2.8 Alarm 07 – The ignition does not function! 53
8.2.9 Alarm 08 – The fuel storage bunker is empty! Please refill! 54
8.2.10 Alarm 09 – Flue-gas sensor values not plausible! 54
8.2.11 Alarm 10 – The return flow boost does not function! 54
8.2.12 Alarm 12 – Flue-gas temperature too low during operation 55
8.2.13 Alarm 13 – Temperature increase in the fuel supply, fire alarm! 55
8.2.14 Alarm 14 – The electronics have a temperature of 70 °C! 55
8.2.15 Alarm 15 – The flue-gas sensor is missing or is defective! 55
8.2.16 Alarm 16 – The flue-gas sensor cable is missing or is defective! 55
8.2.17 Alarm 17 – The boiler sensor is missing or is defective! 56
8.2.18 Alarm 19 –The ash container is not installed correctly! 56
8.2.19 Alarm 21 – Configuration error! The configuration last saved is active! 56
8.2.20 Alarm 22 – Flue-gas temperature too high during operation 56
8.2.21 Alarm 23 – The fuel storage container is empty! 56
8.2.22 Alarm 24 – Error on the sample probes system 57
8.2.23 Alarm 25 – Main drive speed too low! 57
8.2.24 Alarm 26 – Main drive speed too high 57
8.2.25 Alarm 27 – Boiler temperature not plausible! 57
8.2.26 Alarm 30 –The forward flow sensor of heating circuit 0 is missing or defec- 57
tive!
8.2.27 Alarm 31 – The room sensor of heating circuit 0 is missing or defective! 57
8.2.28 Alarm 32 –The outdoor sensor of heating circuit 0 is missing or defective! 57
8.2.29 Alarms 33 to 134 58
8.2.30 Alarms 135 to 151 – The sensor from the boiler x is missing or defective! 58
8.2.31 Alarms 152 to 185 – The sensor 1 (2) from the buffer x is missing or de- 58
fective!
8.2.32 Alarm 187 – Network error on the boiler module 2! 58
8.2.33 Alarms 188 to 203 – Network error on the heating circuit module x! 58

8.2.34 Alarms 204 to 237 – Network error on the digital remote control unit x! 59
8.2.35 Alarm 238 – Fault in the heating circuit network 59
8.2.36 Alarm 239 – The boiler sensor on the second boiler is missing or is defec- 59
tive!
8.2.37 Alarm 240 – The negative pressure in the combustion chamber cannot be 59
regulated!
8.2.38 Alarm 241 – The negative pressure sensor is defective! 60
8.2.39 Alarm 242 – The oxygen sensor is missing or is defective! 60
8.2.40 Alarm 244 – Calibration error of the lambda probe 60
8.2.41 Alarm 246 – No flame detectable 60
8.2.42 Alarm 248 – The maintenance interval has elapsed. 60
8.2.43 Alarm 249 – The chimney sweep function is active 60
8.2.44 Alarm 250 – PCB revision and system number are not compatible 60
8.2.45 Alarm 251 – The emergency stop switch is pressed! 61
8.2.46 Alarm 253 – Speed of the PA fan is too low! 61
8.2.47 Alarm 254 – The speed of the induced draught fan is too low! 61
8.2.48 Alarm 255 – Error GSM module 61
9 Appendix 62
9.1 Efficient and low-emission operation 62
9.2 Stickers 62
9.2.1 Stickers on the switch bracket 62
9.2.2 Stickers on the front 63
9.2.3 Stickers on the rear side 63
9.2.4 Stickers on the blow-in nozzle 64
9.2.5 Stickers on the storage room 65
TTD-EF2 66
KE_KWB_EF2 68
Glossary 69
Keyword index 70

General
1
1 General
1.1 About this Manual
This manual contains all the required information für den Betrieb und die Bedienung. The chap-
ter sequence corresponds to the recommended workflow. For further queries please contact
your sales partner or KWB Customer Service.
The KWB – Kraft und Wärme aus Biomasse GmbH including their country representatives and
authorised competence partners are hereinafter referred to as KWB in short.
The KWB Managing Directors Stephan Jantscher and Erwin Stubenschrott
Our objective is to constantly improve our products and manuals –

we would appreciate your comments and suggestions.
You can find all contact data on the back side of this document.
Original manual – Subject to change. No responsibility accepted for errors and

omissions!
1.2 Explanation of the Formatting

Work steps We use different symbols for the requirements, the actual work steps and the results
m Requirement
4 Work step
9 Result

1 General
Please note
Side text Keywords at the left of the text columns help you identify the contents of the paragraph.
Cross referen- You can recognise a reference to another section in this document by an arrow and the page
ces number in square brackets. Example: About this Manual [► 7]
1.3 Please note
1.3.1 Grading of the safety instructions

KWB protects you in the documents with the most internationally secure and modern warning
system. Signal words, colours and texts change with increasing danger:
NOTICE General information
We use this display to indicate and describe important information.
CAUTION Beginning hazard

We use this display to indicate and describe beginning hazards. If these stated
hazards are not observed, injuries, property damage and environmental
damage can occur.
WARNING Medium hazard

We use this display to indicate and describe hazards. If this warning is not ob-
served, severe or fatal injuries can occur.
DANGER Serious hazard

We use this display to indicate and describe serious hazards. Disregarding
this warning will lead to serious or fatal injuries!
1.3.2 General safety instructions

• Do not alter the system in any way!
• Close all provided covers before you place the system into operation!
• Unplug the connector before you perform any service or open the control!
• Always disconnect the power supply before you enter the fuel storage room.
NOTICE Proper installation by specialists
m The entire installation, integration and commissioning of the heating system
may only be carried out by expert specialists of KWB or their partners.
4 All the work must conform to the specifications stated in the KWB manuals
and local regulations.
Comply with the safety instructions

NOTICE Please comply with the safety instructions
Your system has been tested for safety and it satisfies the applicable standards,
directives and regulations.
Failure to comply with the safety instructions or improper use poses danger of
material damage. In addition, failure to comply with the safety instructions or
improper use also poses a life-threatening hazard!

General
Legal 1
Please read and follow the manual
NOTICE Please read this manual carefully before installation or commissioning!
Compliance with this manual and proper installation or commissioning is a pre-
requisite for warranty provided by the KWB .
4 If something is not clear, please look it up in this manual or contact the
KWB customer service.
1.4 Legal
Intellectual Property
© 2010 KWB – Kraft und Wärme aus Biomasse GmbH
All catalogues, brochures, diagrams, drawings, manuals and control and adjustment pro-
grammes etc. are protected as intangible property and always remain the intellectual property
of KWB. Any use, reproduction, distribution, publication, processing and/or other transfer to
third parties requires the prior written consent of KWB.
When operating the contractual goods, the installation, operating and other technical regula-
tions and instructions from KWB must be strictly observed and adhered to.
NOTICE Warranty
m The manufacturer’sKWB warranty specifies proper installation and commis-
sioning of the system as the prerequisite. Defects and damage due to im-
proper installation, commissioning and operation are excluded from the
warranty.
4 The manufacturer’s instructions must be complied with to ensure proper
system function. Knowledge of the manuals is a prerequisite.
4 Use only original parts or parts that have been expressly approved by the
manufacturer.
4 If something is not clear, please look it up in this manual or contact the
KWB customer service.
Liability / Warranty
Any change and / or modification of the contractual goods or in the operation of the contractual
goods not expressly authorised by KWB in writing or their operation in conjunction with other
devices or accessories the compatibility of which has not been expressly confirmed by KWB,
any inappropriate operation/use (e.g. the use of fuels and/or water not in accordance with
standards which do not correspond to VDI 2035 or ÖNORM H 5195-1; inappropriate and / or
excessive use) leads to the exclusion of the warranty. Any liability or warranty for compatibility
of the contractual goods with other products, systems, plants or parts, as well as the suitability
thereof for a specific use are excluded unless otherwise expressly permitted in writing.
Intended use
KWB boilers heat water for central heating systems. The application, operation, maintenance
and repair of KWB systems must, without exception, be performed as described in the instruc-
tions.
The following fuels are prescribed without exception.
Any other use is regarded as NOT designated. Resulting damage is the liability of those operat-
ing the system and users.

2 Overview
2 Overview
2.1 System components
1 2 3 4 5
Schematic diagram of the system elements
1 Fuel storage room 4 Burner with heat exchanger and control

2 Conveyor system: 5 Ash container
Suction conveyor system and/or worm
3 Hopper (optional)
2.2 Safety elements

We have taken the following measures in order to maximize the safety of our systems.
Cellular wheel sluice

The cellular wheel sluice, developed by KWB as backfire-protection device ( according to
TRVB H118), prevents fire from being able to spread back to the fuel feed from the combustion
chamber.
Negative pressure monitoring

The continuous monitoring and control ensures the negative pressure in the combustion cham-
ber.
Photocell monitoring
Direct photocell monitoring of the combustion chamber allows the control to be able to react
significantly faster because it does not have to wait for a temperature change at a measure-
ment point.
Safety thermostat
This system switches off the heating system if the boiler temperature should increase to 95 C.
Sensor for flue gas temperature

In conjunction with the photocell, the sensor for flue gas temperature monitors the fill level and
the ignition procedure in the combustion chamber.
Photocell
In conjunction with the sensor for flue gas temperature, the photocell monitors the fill level and
the ignition procedure in the combustion chamber.
Lambda control system

The lambda control system adapts the combustion to various fuel qualities.

Overview
Fire safety regulations 2
Limit switch for the ash container
If the ash container is removed, a switch triggers the immediate reaction:
• A negative pressure is built-up (the induced draught fan is stepped-up).
• The fuel conveyor is stopped and the combustion is shut down.
2.3 Fire safety regulations

For systems in Switzerland: Low-emission operation according to VHe homologation is only en-
sured when the plant can be operated at low flue-gas temperatures of the smallest thermal out-
put (30 % of nominal load). Usually this requires a condensation-resistant chimney. If you have
any questions about this, please contact your installation company.
Due to the high boiler efficiency rate, the chimney design should be executed so that it is re-
sistant to moisture. A moisture-resistant chimney design means that there will be no moisture
penetration or damage to the brickwork, even though the temperature level in the flue-gas path
remains permanently below the flue-gas dewpoint (see DIN 18160).

3 Operating fundamentals
Please read through this instruction manual completely before operating the system. If you are
unsure about anything, please contact KWB customer service or your personal KWB partner!
3.1 Main switch

The main switch is located on the front right-hand side: This switches the power supply of the
system on and off.
KWB Easyfire control elements
1 Main switch 3 Safety temperature limiter STL

2 Measuring mode button (ONLY for special-
ists!)
Operate the main switch (1) during maintenance or repair work or when the system is to re-
main switched off for a longer period of time. In the scope of our instructions, we indicate the
appropriate point in time for this.
Shortly after switching on your system, the control unit will display the so-called "Header
screen". The control is now at your disposal.
4 Press the "Set" button and switch to the main menu.
3.2 Introduction to the KWB Comfort 3 control
3.2.1 Introduction
The header mask will appear shortly after you switch on the system using the main switch.
Press the "Set" button to get to the main menu.
Boiler control unit or digital remote control unit
Menu structure
You can move from the Main menu to submenus and settings of your choice using the dial and
the two buttons "Set" and "Esc". From here, you can read off the information or change values.

Operating fundamentals
Introduction to the KWB Comfort 3 control 3
Basic screen Header Titel
structure Info 0
Info 1 Display area
Footer Alarm symbol
OK mit Set ((o))
• The header shows where you are located in the menu tree.
• The text of the footer provides you with information about whether the display area con-
tains selection menus ("Select option") or settings ("Change with set").
• alarm messages are displayed in the lower right corner.
3.2.2 Menu navigation

All commands of the KWB Comfort 3 are combined at multiple levels – this alleviates you from
having to run through endlessly long lists in order to access the desired menu command.
Select the option using the dial

4 Turn the dial on the KWB Comfort 3 to the left or right.
9 The black bar moves up or down. This allows you to select an option in the current level or
select a field whose value you would like to change.
"Set" takes you one level down

4 Press the "Set" button.
9 This will confirm the selected option and take you one level down. You will find a list of
subordinate options or you can set values here.
"Esc" takes you one level higher

4 Press the "Esc" button.
9 This will take you back one level higher in the direction of the main menu.
3.2.3 Changing values

Via the option in different levels, you will get to masks in which you can change certain values.
Use the dial to change the values

4 Turn the dial on the KWB Comfort 3 to the left or right.
9 This will reduce or increase the value in the selected field.
Confirm the change with "Set"

4 Press the "Set" button.
9 This will confirm the modified value.
Use "Esc" to cancel the change

4 Press the "Esc" button.
9 This will quit the change without saving the new value. This will simultaneously take you
one level higher in the direction of the main menu.
3.2.4 Operating example

You can navigate to a setting using the dial and the "Set" button (this example changes the
desired room temperature during the day):

Regulating the domestic hot water
Hauptmenü Raumtemperatur HK- 1 Aus

Anlage Ein/Aus Heizkreis 0 Ist Temperatur:: 20°C
Raumtemperatur Heizkreis 1
Boiler Soll Tag: 20°C
Heizkreise Soll Nacht: 16°C
Betriebszustand
Option wählen Ändern mit Set Werte eingeben
Set Set Set
Press the "Esc" button more than once to climb one level higher in the menu tree.
HK- 1 Aus Raumtemperatur Hauptmenü
Ist Temperatur:: 20°C Heizkreis 0 Anlage Ein/Aus
Heizkreis 1 Raumtemperatur
Soll Tag: 19°C Boiler
Soll Nacht: 16°C Heizkreise
Betriebszustand
Werte eingeben Ändern mit Set Option wählen
Esc Esc
Summary The effect of the operating elements is thus dependent on the current mode (navigation or
change):
Operating ele- Navigation mode Change mode
ment
Dial Changes active field Changes selected value
"Set" button Selects menu item or Confirms change
switches to the change mode
"Esc" button Switches to higher menu level Discards the current change or
switches to the navigation mode
3.3 Regulating the domestic hot water

The DHWC ("Boiler") is responsible for the water preparation water treatment.
Specifying the temperature of the hot water

Correct the values in the menu "Boiler temperature" [► 27]
Main menu >> Boiler >> Boiler No. >> Boiler temperature
as desired.
Specifying the charging times for hot water

If the hot water is not hot enough at certain times, you must change the time interval in which
the operating temperature of the DHWC is monitored ("Charging time" [► 27]) in the menu
Main menu >> Boiler >> Boiler No. >> Charging times
.
Heating up the hot water immediately

If the hot water is to be heated up immediately, use the Fast charging [► 28]: In the menu
Main menu >> Boiler >> Fast charging
, change the value to On.

Regulating the room temperature 3
3.4 Regulating the room temperature
You can regulate the room temperature …
with a digital remote control unit or with a boil- with an analogue remote control unit
er control unit
Specifying the room temperature
Correct the values in the menu "Room tempera- Use the dial to increase or decrease the set room
ture" [► 23] temperature by up to 5° C.
Main menu >> Boiler >> Room tem-
perature >> Heating circuit No.
as desired.
Specifying the heating times
If the radiators or the underfloor heating is not —
warm enough at certain times, you need to
change the time period for all days ("Monday-Sun-
day") or an individual day in the menu
Main menu >> Heating circuits >>
Heating circuit No. >> Change
heating times
: Changing heating times [► 24].
Activating party mode
For a one-time extension of the heating time, se- If you set the selector switch to the "Day opera-
lect the "Party mode [► 23]" in the menu tion" operating mode, the heating system will heat
Main menu >> Party mode >> Heat- this heating circuit to the specified target day tem-
ing circuit No. perature.
Specify until which time the selected heating cir-
cuit is to remain at the target day temperature. Af-
ter this, the system runs normally again (normally
the night lowering usually follows).
You will find additional information on these components in section Operating the analogue
remote control unit [► 18].
3.5 Regulating the fuel supply
3.5.1 Specifying the filling times (suction systems)

In the menu Main menu >> Pellets suction system [► 38], you can change the filling
times if the filling noise of the suction system is disturbing.
• The filling times must be at least 30 minutes long.
• Your entry will be automatically checked and corrected by the software, if necessary.
3.6 The system in the yearly cycle

Particularly in the transition periods, it is attractive to activate the Heating program [► 24]:
(Main menu >> Heating circuits >> Heating circuit No. >>
Heating program)
• In the autumn, switch to "Transition", and only later to "Heating program 1" or "Heating pro-
gram 2".
• In the spring, you should switch back to "Transition" and later to "Off".

Reacting to problems
3.6.1 Shutting down the system

Switch off your heating system at the end of the heating season and in the event of malfunc-
tion. By doing this, you will prevent damages that can be caused by lightning.
NOTICE For the sake of the environment: Allow the system to cool down in a con-
trolled way!
4 Switch off your system via the "System On/Off" [► 22] option.
4 Switch off the system 15 minutes later at the main switch (deenergized).
9 Now the fuel in the combustion chamber is burned with minimal environ-
mental impact.
3.6.2 Restarting the boiler after periods of standstill

WARNING Unforeseeable consequences (personal injury and property damage) due to
incorrect commissioning
m The initial commissioning requires comprehensive specialised knowledge:
Only qualified and certified specialised personnel may place the system into
operation!
4 Before commissioning, read through your documents from the commission-
ing training!
4 Adhere to the sequence specified in it and to the specifications in the work-
ing steps.
4 Switch the system on using the main switch.

4 When the battery is flat, you will need to reset the date and time of day (sectionDate /
Time [► 38]).
4 Switch on the system with the "System On / Off" function (Section System on/off [►
22]).
9 The fuel supply to the burner begins (operating state "Ready (-FS)". This procedure can
take up to 30 minutes if the conveyor system is empty.
9 Fuel is conveyed to the burner plate (operating state "Ignition feeding") and ignited (op-
erating state "Ignition heating"). If the stoker worm was empty, several ignition attends
may be necessary until a fuel bed forms (operating state "Complete ignition").
9 The system switches to the operating state "Mode", heats the boiler and supplies the
consumers when there is a heat request.
9 If the setpoint temperature is reached, the system switches to standby (operating state
"Ready (+Req)").
3.7 Reacting to problems

You can find a complete list of the alarm messages for your boiler and the possible reactions to
them in section The alarm list [► 52].

Reacting to problems 3
3.7.1 Setting the date and time of day
If the system was without power and the battery of the boiler control unit is flat, the internal
clock will stop working. If this occurs, the alarm message "03 The time of day
must be reset!" will then appear on the boiler control unit.
More information about this is available in section Date / Time [► 38].
3.7.2 Calling customer service

• When calling customer service please have the boiler type (specified on the type plate) at
hand.
The following menus are helpful when contacting KWB customer service:
• The "Customer service" menu (section Customer service [► 39]) shows the software
version used and the number of maintenances.
• The "Operating state" menu (section Operational state [► 30]) shows the operating
states or measured values of all important components (motors, sensors …).
3.7.2.1 Querying the operating states

You can display many of the measured values and states of the entire system via the "Operat-
ing state" option. This allows you (or customer service) to be able to find the cause of possible
faults and alarms in a targeted way.
Access this via the Main menu >> Operating state; you can find additional infor-
mation in section Operational state [► 30].
3.7.3 Additional temporary setting options
m You can temporarily expand your setting options if instructed to do so by KWB customer
service.
4 Follow the instructions of KWB customer service exactly – any deviation can have unfore-
seeable consequences and even lead to the destruction of your system!

4 Operating the analogue remote control unit
4 Operating the analogue remote control unit
Analogue remote control unit

If your system is equipped with a weather-sensitive heating circuit control system, you can
control individual heating circuits with an analogue remote control unit depending on the room
temperature.
You can use the dial on the analogue remote control unit to change the desired room tempera-
ture. At the “+” stop, the room temperature is increased by 5 °C, at the “-" stop, it is lowered
by 5 °C. Please observe that the "Room temperature" value in the boiler control unit remains
unchanged.
The following modes can be set on the selector switch of the analogue remote control unit:
Analogue remote control unit operating modes
Standby mode
The heating circuit is switched off in this mode. However the frost protection function is active.
The boiler must be switched on for this (section "System On / Off").
Night mode
The heating circuit is always maintained at the set night lower temperature.
Automatic mode
The heating circuit is operated according to the set time program, i.e. within the set heating
times at day temperature - except at night lower temperature where it is held or shut off.
Day mode
The heating circuit is always maintained at the set day temperature.

Regular tasks
5
5 Regular tasks
5.1 Fuels
5.1.1 From local standards to the EN14961

The quality requirements for pellets were adhered to, in Germany in the DIN 51731, in Austria
in the ÖNORM M 7135 and in Switzerland in the standard SN 166000.
With the certificate "DIN-Plus", the DIN 51731 and ÖNORM M7135 were unified and supple-
mented by requirements for abrasion resistance and testing procedure.
EN14961 The "EN14961" replaces the respective national regulations: The corresponding "ENplus" certifi-
cate simplifies the difficulty consumers have when selecting but it also regulates the professio-
nal handling of the pellets by the trade: Gentle transport, optimal filling of the pellet storage
container ...
Intended fuels The pellets for your KWB heating system must comply with one of the following standards:
• ÖNORM M 7135 or DIN 51731 (standardised quality requirements) or
• "ENplus"certificate according to standard EN 14961-2 (www.enplus-pellets.de)
• SN 166000
Inferior fuels lead to increased emissions and to sintering of the boiler. Only high-quality pellets
ensure a reliable and clean operation of your system and low operating costs. Observe the cor-
responding certificate of your supply company.
5.1.2 Filling / refilling with fuel

If the system is not filled in due time, the Alarm 08 – The fuel storage bunker is empty!
Please refill! [► 54] appears and the system switches off.
WARNING Toxic gases

m Toxic gases can enter the storage room as a result of the negative pressure
during the filling process! This could lead to serious personal injury or death.
4 Please ensure that when maintenance and repair work is being carried out
the entire heating system has been shut down with the help of the main
switch!
4 Switching the system off (System on/off [► 22])

4 Seal the openings of the storage room so they are dust-tight
The spring arms of the stirrer must NOT be retracted during the filling of the
storage room.
See also
2 System on/off [➙ 22]
2 Alarm 08 – The fuel storage bunker is empty! Please refill! [➙ 54]

5 Regular tasks
Ash container
5.1.3 Emptying the fuel storage room

NOTICE Clean fuel storage room for reliable operation
4 Keep your storage room clean and dry – perform all the inspections and
maintenance work.
4 We recommend emptying the storage room completely from time to time.
This allows you to thoroughly remove fuel dust. Doing so will reduce the
risk of a dust explosion and simultaneously improves the reliability of the
heating system.
5.2 Ash container
5.2.1 Removing the ash container

4 Fold open the swing doors to both sides of the ash container.
1
4 Open the fasteners (1) on both sides of the ash container.

4 The system switches off as soon as you pull the ash container from the boiler.
Handle and wheels on the ash container are optionally available

4 Turn the closing cap on the back side of the ash container via the opening.
9 The ash container is now ready to transport for emptying.
5.2.2 Emptying the ash container

WARNING Risk of fire from embers
4 Only empty out cold ashes!

Regular tasks
Ash container 5
2 4 Only use the extendable handle (option) when you pullthe ash container!
To do this, pull the handle out completely (2) until it engages.
1 4 To lift the ash container, move the extendable handle (option) to the first position (1) until it
engages and grab under the ash container using both hands.
4 To empty, open both upper fasteners and remove the cover.
4 After you have emptied the ash container, ensure that the cover seals tightly again!
5.2.3 Attaching the ash container again

4 Open the damper on the rear side.
4 Slide the ash container onto the system: The system detects the fitted ash container,
switches on again and switches to the last active operating state.
4 Secure the two lower fasteners!
4 Close both swing doors on the boiler.

6 The commands of the KWB Comfort 3 control

The following describes the functions of the menus and options of the KWB Comfort 3 menu
tree. If you are unsure about the application of a function, please ask your heating technology
partner or KWB customer service first before you change any values!
6.1 Overview
Which functions are found in which menu?
(depending on boiler and user level)
Menu Description of the function(s)

System on/off Switch the boiler on/off
Room temperature Specify room temperature
Party operation Extend heating time until end of party
Heating circuits Set heating circuits
Boiler Set DHWC
Buffer Set buffer tank
Operational state See the operating state of all components
Date / Time: Change date and time
Fuel factor Adapt the system to the quality of the pellets
Pellet suction system Specify allowed times for suction conveyor (if present)
Customer service Call up customer service information
Alarms Display alarms and rectify
Boiler program Configure additional switch-on times
Extensions Configure options Comfort SMS, Visio and InterCom
Expert level Enable specialist levels via access codes
6.2 System on/off

Main menu >> System On/Off
Boiler status
On: Boiler is switched on and reacts to heat requests
Off: Boiler is switched off
Boiler output
Display of the current allowed power (nominal output) in percent.
See also
2 Operational state [➙ 30]

The commands of the KWB Comfort 3 control
Room temperature 6
6.3 Room temperature
Main menu >> Room temperature >> Heating circuit No.
Input of the desired temperatures
Actual temperature:
Displays the measured value of the heating circuit room sensor.
Comment: Is only displayed when an actual room sensor is connected!
Please note: A correction of the room temperature by ±5 °C on the analogue remote con-
trol unit changes the value displayed here in the opposite direction!
Example: If you set the control on the analogue remote control unit to +5 °C, the value in
Actual temperature will fall from 18 °C to 13 °C. As a consequence the heating sys-
tem will heat more powerfully.
Day temp.:
Input of target room temperature during the day
Night temp.:
Input target room temperature during night lowering (specified in the heating program [►
24])
6.4 Party operation

Main menu >> Party mode >> Heating circuit No.
Enter the time up until the selected heating circuit is to be supplied with heat. After this, the
system runs normally again (normally the night lowering usually follows).
Deactivate the function by entering "00:00".
6.5 Heating circuits

Every "heating circuit" is a self-contained water circuit in a heating system: A pump transports
the hot water to the radiators ("forward flow") where the heat is transferred from the water to
the radiator; the water, now cooled down, then flows back to the boiler ("return flow") where it
is heated up again.

Heating circuits
6.5.1 Heating programs

Main menu >> Heating circuits >> Heating circuit No. >>
Heating programs
Note: The KWB Comfort 3 will also display the heating circuits "Heating circuit 0" to "Heating
circuit 2" even if these are not installed. In this case although you can select the heating cir-
cuits, the "Set" button will not take you further down. If more than 3 heating circuits are instal-
led, the display expands automatically.
Heating program 1, heating program 2

Select a stored heating program for every connected heating circuit: During these times speci-
fied via "Change heating times [► 24]", the heating circuit is held at the target date temper-
ature; outside of these times, the system switches to the night lowering.
The heating circuit always switches off if the measured outside temperature exceeds the
specified values and the "outdoor temperature-dependent shutdown" was activated by the spe-
cialist.
Transition
During the day, this mode corresponds to the heating programs 1 or 2, however, this time the
system switches off outside of the heating times, instead of switching to the night lowering.
Frost protection
The selected heating circuit is held above the frost protection room temperature (can only be
modified by specialist personnel).
The heating circuit switches off if the measured outside temperature exceeds the specified val-
ues – even if the "outdoor temperature-dependent shutdown" was NOT activated by the spe-
cialist.
Off
The heating circuit is switched off and makes no requests for heat.
Manual mode
The selected heating circuit pump is activated manually: No regulation, no switch off!
The mixer must be adjusted manually if necessary.
Attention: If you specify an operating mode on the selector switch of the

analogue remote control unit, this selection has priority over the setting on the
boiler control unit.
6.5.2 Changing heating times

Main menu >> Heating circuits >> Heating circuit No. >>
Change heating times

Heating circuits 6
Specify when the system is to heat to the target room temperature for each heating circuit.
You can specify the active times for every individual day or for all days.
If you would not like to use a time period, set the values for On and Off to the same time: The
KWB Comfort 3 will then detect this time period as an empty entry.
6.5.2.1 Factory settings for heating times

We supply our system controllers with switching times that you can adapt to your individual
daily rhythm.
6.5.2.1.1 Heating times in Heating program 1

Factory set- Heating From To From To From To
tings times
Monday 6:00 8:00 16:00 22:00 22:00 22:00
Tuesday 6:00 8:00 16:00 22:00 22:00 22:00
Wednesday 6:00 8:00 16:00 22:00 22:00 22:00
Thursday 6:00 8:00 16:00 22:00 22:00 22:00
Friday 6:00 8:00 16:00 22:00 22:00 22:00
Saturday 7:00 23:00 23:00 23:00 23:00 23:00
Sunday 7:00 23:00 23:00 23:00 23:00 23:00
6.5.2.1.2 Heating times in Heating program 2

tings times
Monday 6:00 22:00 22:00 22:00 22:00 22:00
Tuesday 6:00 22:00 22:00 22:00 22:00 22:00
Wednesday 6:00 22:00 22:00 22:00 22:00 22:00
Thursday 6:00 22:00 22:00 22:00 22:00 22:00
Friday 6:00 22:00 22:00 22:00 22:00 22:00
Saturday 6:00 22:00 22:00 22:00 22:00 22:00
Sunday 6:00 22:00 22:00 22:00 22:00 22:00
6.5.2.1.3 Heating times in Heating program "Transition"

tings times
Monday 6:00 8:00 18:00 20:00 20:00 20:00
Tuesday 6:00 8:00 18:00 20:00 20:00 20:00

Boiler
Heating From To From To From To

times
Wednesday 6:00 8:00 18:00 20:00 20:00 20:00
Thursday 6:00 8:00 18:00 20:00 20:00 20:00
Friday 6:00 8:00 18:00 20:00 20:00 20:00
Saturday 6:00 8:00 18:00 20:00 20:00 20:00
Sunday 6:00 8:00 18:00 20:00 20:00 20:00
6.5.3 Holiday program

Main menu >> Heating circuits >> Heating circuit No. >> Hol-
iday program
Start
The "Frost protection" mode is activated on this day.
End
The set heating program is reactivated on this day. During the holiday time, the room tempera-
ture is held at approximately 8 °C (factory setting).
6.6 Boiler
A "boiler" ("DHWC") is the storage container for hot water.
6.6.1 DHWC program

Main menu >> Boiler >> Boiler No. >> Boiler program
The header shows the current boiler program.

4 Select how the DHWC will essentially be "charged" (= heated up):
Time program
If the minimum temperature is fallen below during the stored charging times, the hot water
storage tank contents is heated up to the maximum temperature.
Tip: This program is primarily suited for DHWCs that are additionally heated via solar power.
Temperature
Independently of the charging time, the DHWC is always heated up to the maximum tempera-
ture if the minimum temperature was undershot.

Boiler 6
Tip: Activate this program if hot water should be available at any time.
Off
The boiler charge function is switched off.
Setting for longer periods of inactivity.
Manual mode
The temperature of the hot water is always kept at the maximum temperature (while it is
switched off in the temperature program after reaching the maximum temperature and it will
only be charged again undershooting the minimum temperature of the hot water)!
The DHWC charge pump also runs automatically in manual mode (boiler mode).
Menus used: (1) Main menu >> Boiler >> Boiler No. >> Charging times [► 27]
(2) Main menu >> Boiler >> Boiler No. >> Boiler temperature [► 27]
6.6.2 Charging times

Main menu >> Boiler >> Boiler No. >> Charging times
Determine when each DHWC is to be heated up. You can specify the charging times for each
individual day or for all days together.
Empty entry If you would not like to use a time period, set the values for On and Off to the same time: The
KWB Comfort 3 will then detect this time period as an empty entry.
6.6.2.1 Heating times in the boiler program

Factory set- Charging time From To From To
tings
Monday 16:00 20:00 20:00 20:00
Tuesday 16:00 20:00 20:00 20:00
Wednesday 16:00 20:00 20:00 20:00
Thursday 16:00 20:00 20:00 20:00
Friday 16:00 20:00 20:00 20:00
Saturday 16:00 20:00 20:00 20:00
Sunday 16:00 20:00 20:00 20:00
6.6.3 DHWC temperature

Main menu >> Boiler >> Boiler No. >> Boiler temperature

Buffer
Maximum
The contents are heated up up to this temperature.
Actual temperature
Measured domestic hot water temperature.
Minimum
The domestic hot water temperature may drop to this temperature, it is then heated up.
6.6.4 Holiday program

Main menu >> Boiler >> Boiler No. >> Holiday program
Start:
The DHWC is switched off on this day.
End:
The DHWC is switched on on this day and the set boiler program is activated.
6.6.5 Fast charging

Main menu >> Boiler >> Boiler No. >> Fast charging
This will immediately heat up the contents of the DHWC – independently from the current boil-
er program.
Fast charging:
If set to On, the system starts charging the DHWC. After successful heating up, up to the max-
imum temperature, the status of the system automatically switches off again Off. The heat-
ing of the DHWC then occurs depending on the set boiler program.
6.7 Buffer
A "buffer" ("buffer tank") is an intermediate storage tank for heat which the boiler generates
during short operating times in the optimal power range.
6.7.1 Buffer program

Main menu >> Boiler >> Boiler No. >> Buffer program

Buffer 6
The header shows the current buffer program.
Time program
During the saved charging times (1), the buffer contents are heated up to the maximum tem-
perature (2) if the minimum temperature (2) was undershot.
Tip: This program is primarily suited for buffers that in addition are heated via solar power.
The factory setting is set to 00:00–23:59 Hours.
Temperature
The charging is exclusively controlled by temperature:
• Buffer is heated up if
∙ the buffer temperature is lower than the highest requested temperature from the heat-
ing circuits or
∙ if the minimum temperature on the upper sensor ("actual temperature 1") was under-
shot.
• The heating up occurs until the set maximum is reached on the lower sensor ("Actual tem-
perature 2").
• The minimum temperature is always maintained even if there is no heat request from the
consumers.
Off
The automatic buffer charge function is switched off. However, if a consumer places a request,
the boiler heats up the buffer until the upper sensor lies at the target temperature of the con-
sumer. However, the buffer is not charged through, i.e. the lower target temperature remains
disregarded.
Manual mode
The buffer tank is always kept at the maximum temperature.
Attention: Switch-off is NOT executed automatically!
The set minimum (2) is always maintained even if there is NO heat request from the consum-
ers.
Menus used (1) Main menu >> Buffer >> Buffer No. >> Charging times [► 29]
(2) Main menu >> Buffer >> Buffer No. >> Buffer temperature [► 30]
6.7.2 Charging times

Main menu >> Boiler >> Boiler No. >> Buffer program

Operational state
Determine when each buffer tank is to be heated up. You can specify the charging times for
each individual day or for all days together.
Empty entry If you would not like to use one of the charging times, please set the value for On and Off to
the same point in time: The KWB Comfort 3 will then detect these time periods as an empty
entry.
6.7.2.1 Times in the buffer program

Factory set- Charging time From To From To
tings
Monday 8:00 20:00 20:00 20:00
Tuesday 8:00 20:00 20:00 20:00
Wednesday 8:00 20:00 20:00 20:00
Thursday 8:00 20:00 20:00 20:00
Friday 8:00 20:00 20:00 20:00
Saturday 8:00 20:00 20:00 20:00
Sunday 8:00 20:00 20:00 20:00
6.7.3 Buffer temperature

Main menu >> Buffer >> Buffer No. >> Buffer temperature
Actual temperature 1
Water temperature measured on theupper sensor.
Actual temperature 2
Water temperature measured on thelower sensor.
Maximum
The contents are heated up up to this temperature (measured at the lower sensor).
Minimum
The water temperature may drop down to this temperature (measured at the upper sensor); it
is then heated up – unless a consumer requests a higher temperature than the minimum tem-
perature.
6.8 Operational state

You can only display values and states via this option, you CANNOT modify these.
6.8.1 Boiler
Main menu >> Operating state >> Boiler

Operational state 6
In the header, you can see the status of the following signals:
E1 for Extern 1,
K for measuring mode button,
E for calibrate,
R for heat exchanger cleaning and
A for request.
Boiler status
The status of the boiler is shown in the first line:
Status message Description
Off Boiler is switched off
Ready (+Req): Boiler is switched on but only reheats if the boiler water set
temperature was undershot by 8 °C – for systems with buffer
tank, falling 4 °C below the set boiler temperature is sufficient.
Ready (-Req): The boiler is switched on but does NOT heat up because there
is no heat consumption.
Ready (-Ext1): Boiler is switched on, however, does not reheat because input
"Extern 1" is open.
Ready(-SB): The boiler is switched on but does NOT heat up because the
second boiler is in operation.
Ready(-CS): The boiler is switched on but does NOT heat up because the
conveyor system is in operation
Ready(-Cleaning): The boiler is switched on but does NOT heat up because the
cleaning is in operation
Ready (+Wait time) The boiler is switched on but does NOT heat up because the
request has been present for less than 2 minutes
Operation(Cleaning): An independent cleaning is taking place in the running com-
bustion operation.
Measuring mode: System in measuring mode
Afterrun: Fuel supply is shut down, the fans continue to run on for a de-
fined period of time
Restart: The system restarts
Afterrun fault: System is in afterrun due to a fault
Fault off: System is switched off, a fault is additionally present
Maintenance: System running in relay test (specialist!)
Ignition start induced draught: The system starts, the induced draft starts up
Ignition CS filling: Conveyor system pushes fuel
Ignition feeding Boiler pushes fuel and checks whether the flue gas tempera-
ture increases due to fuel bed ignition. Electrical ignition only
occurs if the embers are extinguished.

Operational state
Status message Description

Ignition heating: The heating element ignites the fuel. Ignition was successful if
the photocell detects a flame.
Ignition wait: Ignition procedure running without heating element. Ignition
was successful if the photocell detects a flame.
Complete ignition: After ignition, the flame spreads over the entire burner plate
Operation: Combustion operation
Boiler output:
Current specified output in comparison to the nominal load in percent
Actual boiler temperature:

Measured temperature of the boiler water
Set boiler temperature:

Stored set temperature of the boiler water
6.8.2 Heating circuits

Main menu >> Operating state >> Heating circuits >> Heating
circuit No.
The header on the left shows the current heating circuit and its operating mode (Day|Night|
Frost protection|Manual mode|Off).
The header on the right shows the current status of the heating circuit:
A: Request
All other displays indicate why the heating circuit has no request:
OT: Outdoor temperature-dependent shutdown
B: Boiler priority
SP: Screed program
FP: Frost protection program
FS: Frost protection selector switch
F: Fast reduction
HP: Holiday program
TP: Outside of the heating times of the time program
Roomtemp.actual:
Measured temperature on the room sensor
Roomtemp.set:
Stored set room temperature
Outsidetemperature:
Measured temperature on the outdoor sensor

Operational state 6
Forwardflow.actual:
Measured forward flow temperature
Forwardflow.set:
Stored set forward flow temperature
Gradient:
Stored gradient of the heating curve
Roominfluence:
Stored influence of the measured room temperature on the forward flow temperature (in per-
cent)
Pump:
Status of the heating circuit pump (On|Off)
Mixer:
Status of the mixer motor (Off|Open|Closed)
Off: Mixer motor is switched off
Open: Mixer opens, increases the forward flow temperature
Closed: Mixer closes, reduces the forward flow temperature
Selector switch:
Shows the selected operating mode on the analogue control unit or the absence of the device
(Frost|Auto|Day|Night|Missing)
6.8.3 Boiler
Main menu >> Operating state >> Boiler >> Boiler No.
Note: The header shows the current boiler program.
DHWC temp., actual:

Measured temperature on the boiler sensor
Desired DHWC temp.:

Stored desire temperature, up to which the boiler is heated
Boiler pump:
Status of the boiler pump (On|Off)
Request:
Status of the heat request (On|Off)
On: Boiler requesting heat – the combustion is started.
Off: Boiler requesting NO heat.

Operational state
6.8.4 Buffer
Buffer For
Main menu >> Operating state >> Buffer >> Buffer No.
select a group for which a buffer tank is specified, the following display appears:
Buffer 0 For
select the "Buffer 0", the following display appears:
Buffer group For

select a group for which no buffer tank is specified, the following display appears:
Note: The header always shows the current buffer program.
Temperature 1
Displays the temperature measured above in the buffer tank.
Temperature 2
Displays the temperature measured below in the buffer tank.
Temperature 3
Optional display, only for Buffer 0: Displays the temperature measured in the middle in the buf-
fer tank.
Temperature:
Displays the available temperature for the consumers of this group (measured in the forward
flow).
Temperature setpoint
Displays the specified maximum temperature or the highest request at the group.

Operational state 6
Request
Status of the heat request (On|Off).
On: Buffer tank requesting heat – the combustion is started.
Off: Buffer tank requesting NO heat.
Pump
Displays that a request is present and heat is available: Then, the buffer charge pump or group
charge pump is in operation (On|Off).
Request:
Status of the heat request of the group at the source, typically the boiler or a buffer (On|Off)
6.8.5 Fuel extractor (worm)

Main Menu >> Operating Status >> Fuel Extraction
Overfill protection:
Status of the sensor for the display of the fill level in the drop stage (On|Off)
On: Drop shaft filled
Off: Drop shaft NOT filled
Motor:
Status of the conveyor system motor (On|Off)
On: Motor in operation
Off: Motor NOT in operation
Temp.Motor:
Status of the motor overheating protection (On|Off)
On: Normal operation
Off: Motor overheated
TMC fuel:
Status of the temperature switch to the storage area monitoring ("TMC" = Temperature moni-
toring of the combustion chamber) (On|Off)
Off: Fire alarm in the fuel storage area or cabling problem
6.8.6 Fuel extractor (suction system)

Main Menu >> Operating Status >> Fuel Extraction

Operational state
Suction system
Fuel extractor: Displays the status of the conveyor system (On|Off).

Suction turbine: Displays the status of the suction turbine (On|Off).
On: Suction turbine in operation
Off: Suction turbine NOT in operation
Overfill protec- Shows the status of the sensor of the container fill level (On|Off)
tion: On: Drop shaft filled
Off: Container NOT filled
Suction system with conveyor worm
Worm drive: Shows the status of the sensor on the conveyor system motor (On|Off)
On: Conveyor system motor in operation
Off: Conveyor system motor NOT in operation
Temp. drive: Displays the status of the motor overheating protection (On|Off)
Off: Motor overheated
TMC fuel: Displays the status of the temperature switch to the storage area monitoring (On|Off)
Off: Fire alarm in the fuel storage area or cabling problem
Suction system with sample probes

For suction systems with sample probes, the menu shows additional states:
Note: The header or the first line shows the status.

The digit in the upper right corner shows the current position of the switch unit:
• 0 … Start position (neutral point)
• 1, 2 or 3 …Suction troughs
• 4, 5 or 6 … Flushing troughs
The first line shows the status of the unit (Off|Fill container|Flush).
Vacuum turbine Displays the status of the suction turbine (On|Off).
Motor right Displays that the motor is to turn to the right (On|Off).

Operational state 6
Motor left Displays that the motor is to turn to the left (On|Off).
Overfill protec- Shows the status of the sensor of the container fill level (On|Off).
tion On: Drop shaft filled
Off: Container NOT filled
6.8.7 Second boiler

Main menu >> Operating state >> Second boiler
Status:
Off: Second boiler is switched off (cold)
Normal operation: Display of temperature in the second boiler
Overheating: Second boiler is overheated; all heat consumers are switched to maximum
heat consumption
Boiler temp.:
Measured water temperature of the second boiler
Flue-gas therm.:
Flue-gas thermostat of second boiler – only necessary in the case of a shared chimney
Thermostat:
Boiler thermostat of the second boiler for overheating function (optional).
Boiler pump:
Boiler pump of the second boiler
6.8.8 Power measurement

Main menu >> Operating state >> Power measurement >> PM No.
A power measuring device can be optionally connected to the boiler board and each heating
circuit module. The connection occurs via a 0–20 mA or 4–20 mA input signal.
Function:
Displays whether the power measurement was activated (Yes|No)
Analogue input:
Displays the input current in [mA]

Date / Time
Measured power:
Displays the calculated power in [kW] from the input current.
Energy:
Displays the projected power in [MWh]
6.9 Date / Time

Main menu >> Date/Time
Date:
Enter the current date in the format "DD.MM.YYYY" (2 digits for the day, 2 digits for the month
and 4 digits for the year).
Time:
Enter the current time of day in the format "HH:MM" (2 digits for the hours, 2 digits for the
minutes).
Note: The switchover from summer/winter time occurs automatically!
6.10 Pellet suction system

Main menu >> Pellets suction system
Specify a maximum of 2 filling times so that you are NOT disturbed by filling noises during your
resting times.
• The filling times must be at least 30 minutes long.
• Your input is checked by the software and shortened if necessary.
Preferred time:
Specifies whether the time window is to be used daily or not (Yes|No).
No: (factory setting) Fillings occur on the basis of need whereby blocked times are taken into
account. 30 min before the beginning of the blocked time the system checks whether this can
be bridged with boiler full load: If the heating duration is not specified, the storage container is
filled up till the beginning of the blocked time.
Yes: feedings occur independently of the degree of filling with priority within the current
time window. Select this option if the filling in due time is not ensured due to poor trickling
behaviour or increased fine content.

Customer service 6
Fill manually:
Starts the manual filling (Yes|No) – for example, during the filling.
Suction system For suction systems with sample probes, the menu contains additional settings:
with sample
probes
In certain situations, you would like to influence the sample probe used. In this menu, you can
activate/deactivate the sample probes individually (On|Off).
6.11 Customer service

Main menu >> Customer service
Version:
Software version of your KWB Comfort 3 control
Language:
Currently activated language: D – German, I – Italian, F – French, E – English, SLO – Slovenian,
E – Spanish, NL – Dutch
Service number:
Telephone number of the responsible KWB representative
This value can only be changed by specialists.
Number of maintenance procedures:

Number of maintenance procedures already carried out by customer service.
This value can only be changed by specialists.
6.12 Alarms
6.12.1 Displays
Main menu >> Alarms >> Displays
Shows the current alarm. Press the "Set" button to acknowledge the fault.

Boiler program
6.12.2 Log
Main menu >> Alarms >> Logs
Alarm No.:
KWB Comfort 3 records every occurrence, acknowledgment and rectification of alarms with
the day and time of day. The last 50 alarms can be called up using the dial.
6.12.3 Statistics
Main menu >> Alarms >> Statistics
KWB Comfort 3 records how often each alarm occurs.
6.12.4 Rectifying
Main menu >> Alarms >> Rectify
This function also resets that alarm which you are NOT able to rectify by eliminating the cause.
Note: All alarms are reset by briefly switching off the system via the main switch. If the alarm
should occur again shortly thereafter, please call customer service immediately!
6.13 Boiler program
6.13.1 Changing times

Main menu >> Boiler program >> Change times
You can specify the heating times for each individual day or for all days together in one step.

Extensions 6
If you would not like to use the time periods, set the values for "On" and "Off" to the same time:
The KWB Comfort 3 will then detect these time periods as an empty entry.
6.14 Extensions
6.14.1 Comfort SMS

Main menu >> Extensions >> Comfort SMS
SMS templates
On: The system sends 11 SMS templates with sample instructions to the first mobile tele-
phone number entered. You will thus have all the content that you need for querying and con-
trol of your KWB system on your mobile phone.
Off: After sending, the menu automatically switches to Off (factory setting).
SMS reminder
Off: The system sends all messages to the mobile phones one time only.
On: The system sends all messages to the mobile phones every 2 hours.
Exception: The alarm "04 Maintenance interval has expired!" is NOT sent!
KWB Code
Assign a four-digit security code to prevent unauthorised access to the system. This code is to
be sent along for every query and every control instruction.
SMS messages without this code are ignored by KWB Comfort SMS.
Tip: Protect against misuse and change the code from time to time.
Telephone numbers
Malfunctions are immediately sent to a maximum of 2 mobile phones after their occurrence.
Specify the valid telephone numbers and activate the entry (value on the right edge to On).
Enter the telephone number using the international formatting (e.g. "+43… " for Austria).
6.15 Expert level

Main menu >> Expert level
Code for enabling the otherwise hidden/blocked menus with system-critical or life-threatening
settings.

7 Maintenance
7 Maintenance
WARNING Perform work according to the instructions for operation only! Improper work
can put you in life-threatening situations:
m Danger of crushing and entanglement through unexpected starting of mech-
anisms
m Fire, explosion and electric shock risk from open cladding, combustion
chamber door and service cover
m Asphyxiation risk due to carbonisation gases from smoldering fuel when the
combustion chamber door or service cover is open!
4 Shut the system down (Menu "System ON/OFF").
4 Switch the system off (main switch to "0").
4 Pull the plug and secure the system against being switched on again.
4 Allow the system to cool down. Only open the cladding, combustion cham-
ber door and service cover when the system is cold and de-energised!
7.1 Standards for maintenance

The subsequent regulations originate from the Austrian "Technischen Richtlinie für vorbeugen-
den Brandschutz" [TRVB H118] (Technical Guideline for Preventative Fire Protection) – ensure
that you comply with all corresponding local regulations!
7.1.1 Weekly visual inspection

Perform a weekly inspection of the entire system including the fuel storage room. Immediately
remedy any deficiencies that are found!
7.1.2 Monthly inspections

• Cleanliness of the flue-gas routes (flue-gas passes in the boiler, adapter and chimney)
• Proper operation of the control … Are alarm messages displayed?
• Functionality of fault alarms and warning device(s);
• Proper operation of the combustion air fan and induced draught fan … Are alarm messag-
es displayed?
• Proper condition of the combustion chamber … Are alarm messages displayed?
In addition also provide for:

• a fire extinguisher that is ready for use and can be carried,
• a boiler room free of flammable materials,
• fully functional fire protection closures (fire protection closures – self-closing),
• legible system stickers, which KWB has provided for safe and correct operation (please
order new stickers if necessary)
7.1.3 Additional regular work

m Your KWB Easyfire is equipped with an automatic cleaning system. All ash is collected in
the ash container.
4 Empty the ash container regularly.

Maintenance
Standards for maintenance 7
4 Perform all cleaning and maintenance tasks at least once a year.
7.1.4 Professional maintenance

NOTICE Maintenance instructions
We make a separate document available for those maintenance steps that are
only allowed to be performed by a trained specialist.
4 Please always keep the "Maintenance instructions" with the system.
• For heating systems with a power ≤ 50 kW, regular checks are not required if it can be
proven that an annual maintenance is performed by authorised specialists (factory custom-
er service or an authorised service partner).
• For pellet heating systems with a power ≤ 150 kW, regular checks are not required if it
can be proven that an annual maintenance is performed by authorised specialists (factory
customer service or an authorised service partner).
• Without maintenance contract: For automatic wood-fired systems, a maintenance must be
performed every 3 years by authorised specialists (factory customer service or an author-
ised service partner).
Systems For systems up to maximum 150 kW, the system operator must contract for a maintenance of
≤ 150 kW the heating system every three years at the latest and this must be performed by the KWB
factory customer service or qualified specialists who have been trained and certified for this by
KWB.
We recommend having an annual maintenance performed by qualified specialists in the scope
of a maintenance contract: This will ensure trouble-free operation, long service life and will re-
duce the environmental impact even further!
Systems Systems between 150 and 300 kW must – without exception – be maintained by professional
≤ 300 kW specialists every 2 years.
7.1.5 Forms
4 Copy the subsequent forms and then use the copies for logging your checks – Thank You!
4 You can also obtain printable forms from our website http://www.kwb.at.
7.1.5.1 Inspection book - the system

Inspection book for automatic wood-fired systems as specified in the Austrian
"Technischen Richtlinie für vorbeugenden Brandschutz" TRVB H118 (Technical
Guideline for Preventative Fire Protection)
System owner
System installer
KWB – Kraft und Wärme aus Biomasse GmbH
Industriestr. 235
A-8321 St. Margarethen/Raab

7 Maintenance
Standards for maintenance
Furnace system
Make:
Type:
Heating capacity:
Year of manufacture:
7.1.5.1.1 Check sheet

Year System owner Responsible party, maintenance specialist
… … …
Monthly in- Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Comments
spection
Day
… … … … … … … … … … … …
Flue-gas paths
…
Control system
…
Warning devices
…
Fans
…
Combustion chamber
…
Fire extinguisher
…
Flammable material in the

…
boiler room
Fire protection closures

…
Chimney cleaning
…
Signature
…
7.1.5.1.2 Maintenance sheet

Maintenance Performed on the: Specialist company, qualified
specialist
…
…
Identified deficiencies
Comments
Deficiencies not rectified

Maintenance
Standards for maintenance 7
Signature:
7.1.5.2 Heating system fill water

The directive VDI 2035 contains clear specifications for heating system fill water for preventing
damage in hot water heating systems: It should be low-salt and alkaline and not exceed a spe-
cific hardness.
Maximum total hardness in dependence of the specific system volume
dH mval/l mmol/l fH
Total heat output < 20 l/kW
< 50 kW 16,8 6 3 9,4
50-200 kW 11,2 4 2 6,3
Total heat output 20–50 l/kW
< 50 kW 11,2 4 2 6,3
50-200 kW 8,4 3 1,5 4,7
Total heat output > 50 l/kW
< 50 kW 0,11 0,04 0,02 0,06
50-200 kW
("dH" … German hardness, "fH" … French hardness)

Deposits caused by limescale and rust mud can block pumps, damage boilers, reduce flow vol-
umes, cause corrosion and lead to a poor efficiency.
Savings of up to 30 % are possible if the heating water energy source corresponds to the valid
directive VDI 2035 and is filled with appropriate care.
The VDI 2035 dictates (VDI 2035 Sheet 2 No. 8.3.3) that the system operator document the
steps from the planning, to the commissioning, to the maintenance in a "System book" (VDI
2035 Sheet 2 Appendix C).
This table records only the initial filling respectively all additions of water:
Date Meter reading Z0 [m³] Sum alkaline earth Signature
[mol/m³] resp. total de-
Meter reading Water amount gree of hardness
ZNEW [m³] ZNEW [m³] – Z0
[m³]

7 Maintenance
Maintenance intervals
Date Meter reading Z0 [m³] Sum alkaline earth Signature

[mol/m³] resp. total de-
Meter reading Water amount gree of hardness
ZNEW [m³] ZNEW [m³] – Z0
[m³]
7.2 Maintenance intervals

Your KWB Easyfire is equipped with an automatic cleaning system which collects both the af-
ter deposits in the heat exchanger as well as the fly ash in the combustion chamber. Only the
ash container needs to be emptied at regular intervals:
Activity Interval Comments
Remove ashes from substructure NOT necessary! The ash cushion in this area is
and burner plate used as insulation and thus sup-
ports the efficiency during the ig-
nition procedure!
Vacuum ashes or flue dust from NOT necessary! This contamination is largely pre-
the heat exchanger vented by the dust separator.
Remove ash container and emp- Depending on the boiler type, Removing the ash container
ty fuel quality and degree of heating [► 20]
between 3 and 24 months
Visual inspection of the entire Depending on the degree of heat- —
system ing every 2 to 3 months
Cleaning the smoke pipe Depending on the local regulation —
7.2.1 Reasons for on-going, professional maintenance service

The best care for your system is ensured by taking out a KWB maintenance contract. Your
KWB Partner would be pleased to provided information in this regard.
NOTICE Regular maintenance of your heating system offers numerous advantages
such as:
Optimal emission values and uniformly high levels of efficiency. This reduces
your heating costs!
Cost savings thanks to a high level of operational reliability and maximum serv-
ice life.
On-going optimisation of the heating system thanks to new technical findings.
If necessary you will receive more extensive training.
7.3 Before you begin

4 Shut the system down (Menu "System ON/OFF").

Maintenance
Maintenance steps 7
4 Switch the system off (main switch to "0").
4 Pull the plug and secure the system against being switched on again.
4 Allow the system to cool down: Only open the cladding, combustion chamber door and
service cover when the system is cold and de-energised!
Equipment for cleaning work

• Maintenance tool (supply, should be inserted in the right cable duct)
• Gloves
• Wire brush
• Broom
• Clean your boiler using – vacuum including brush tool to minimise the amount of dust and
ash being released.
• Lubricant: Adhesive lubricant
7.4 Maintenance steps
7.4.1 Cleaning the surfaces

4 Remove dirt on the cladding or on the operating parts using a soft, moist cloth. Use only
mild cleaning agents – alcohol, cleaning solvents and similar aggressive agents will dam-
age the surfaces!
7.4.2 Checking the combustion chamber

4 Check the combustion chamber approximately every 6 weeks – depending on the degree
of heating:
• Remove the ashes above the burner plate level.
• The ashes must be free of partially burned or unburned pellets – this would indicate incom-
plete combustion!
• The burner plate must be free of slagging!
7.4.3 Emptying the ash container

If the ash container is full, no more ash can be moved out of the combustion chamber. After a
short time this will lead to failure of the system. Depending on the size of the system, it is
therefore necessary to check the fill level of the ash container several times per heating sea-
son.
Removing the ash container

4 Release the fasteners (1) on both sides and pull off the ash container straight up.
4 Close the opening on the ash container by turning the cover.
4 Pull the telescoping handle out of the ash container: Press the closure latches and pull the
telescoping handle straight up until it engages.
NOTICE Observe the weight
An ash container filled right to the edge can be as heavy as 40 kg!
Emptying the ash container (standard version)

4 Lift up the ash container at the lower edge and the upper edge.

7 Maintenance
Maintenance steps
Emptying the ash container (convenience version)

4 Pull the handle into the first locking position after approximately 10 cm.
4 Lift up the ash container at the axis (below) and the partially pulled-out handle (above).
Securing the ash container again

4 Push the telescoping handle into the ash container: Press the closure latches and push the
telescoping handle straight down until it engages.
4 Turn the cover to the side to open the ash container.
4 Position the ash container in the middle and close both side fasteners.
9 The alarm message disappears.
7.4.3.1 What is ash?

The accumulating ash contains the residues of the fuel in concentrated form. If you use natural
wood fuels exclusively then the grate ash is a valuable mineral fertiliser and can be disposed of
in the compost bin.
Normal ash is grey and fine-powdered. Should you discover partially burned fuel on the rotary
grate, ash ring or in the ash container, this is a sign of incomplete combustion and it is in your
interest to have customer service correct it!
WARNING Risk of fire from embers

4 Only empty out cold ashes!
7.4.4 Cleaning the burner plate and ignition pipe

Burner plate 4 Remove the deposits on the burner plate using a wire brush and bump blocked air nozzles
clear.
4 Vacuum off the burner plate.
4 Check the secure seating of the burner plate halves: Are all six bolts secure?
Upward feed 4 Remove the deposits on the edge of the upward feed unit.
unit
Ignition pipe m Ensure that the burner plate is free from ash, pellets and deposits.
4 Pull the ignition pipe out of the upward feed unit area.
4 Remove the deposits on and in the ignition pipe (vacuum).
4 Reinsert the ignition pipe into the hole.
Pipe for photo- 4 Vacuum the photocell pipe clear.
cell
Ash rotary 4 Check the free moveability of the ash rotary grate.
grate 4 Check the ash rotary grate and the ash worm for wear.
NOTICE Known faults
m The ash in the inside of the substructure represents a valuable insulation
downwards and to the side.
4 Leave the ash in the substructure!

Maintenance
Maintenance steps 7
7.4.5 Flue gas collecting chamber and induced draught fan
1 2 3
1 Induced-draught fan 3 Position open-ended wrench

always stays with the boiler!
2 Flue gas collecting chamber
4 Lift off the cladding cover.

4 Use the supplied open-end wrench from the position in the right cable duct (3) to loosen
the four cover bolts M8x30 under the insulation.
Lift off the boiler cover with a turning motion.
4 Vacuum the fly ash out of the collecting chamber (2).
4 Remove any possible encrustation on the impellers of the induced draught fan (3).
4 Check the silicon seal of the boiler cover before you place the cover on again and secure
with the bolts.
4 Insert the open-end wrench back into its original position before you place the cladding
cover on again.
7.4.6 Cleaning the head section for suction conveyor system
1 2 3 4 5 6
1 Suction hose 4 Return air hose

2 Drive 5 Wall duct
3 Inspection opening 6 Mounting bracket, bearing side
m The head section for the suction conveyor has an inspection opening (3) on each side.
4 Unscrew – on both sides – the 4 self-drilling screws 5.5×19 in each case.
4 Remove the two inspection covers.
4 Remove the deposits in the area of the worm.

7 Maintenance
Interruption of operation
7.4.7 Cleaning the fill level sensor in the suction tank
m Dust deposits can interfere with the sensor measurements!

4 Remove the suction tank cover.
4 Unscrew the three screw connections to the turbine plate in order to be able to lever out
the entire turbine.
4 Carefully clean the facing surface of the fill level sensor using a brush.
1 4 Reinsert the turbine plate – when securing, use the spacer rubbers (6), rubber discs (4)
2 and metal washers as shown on the side.
3
4 Place on the cover again – make sure it seals tightly!
4
5
6
7.5 Interruption of operation

You should perform the following steps if you do NOT use the heating system for several
weeks (e.g. summer break):
4 Clean the combustion chamber (vacuum).
4 Close all doors.
If you do NOT use the heating system in the winter, then have the system emptied completely
to protect against frost.
Attention! Protect the environment: If your heating water contains antifreeze, please comply
with the regulations for the disposal of antifreeze!

Troubleshooting
8
8 Troubleshooting
8.1 Reacting to alarms
If an alarm occurs it will be displayed in front of a dark background:
Example of an alarm message

4 Acknowledge the alarm using the "Set" button.
Additional 4 Use the dial to scroll to the next alarms.
alarms 4 Also acknowledge these faults using the "Set" button.
9 After the last alarm, KWB Comfort 3 switches back to the menu last displayed.
Deleting alarms
4 Navigate to the menu Main menu >> Alarms >> Rectify and confirm using
the "Set" button to delete all alarms.
The fault correction works with most of the alarms, naturally not with all of them!
Titel
Info 0
m The control shows that at least one additional alarm is present by displaying the alarm icon
Info 1
in the lower right corner.
OK mit Set ((o))
4 Select the "Display" command from the alarm menu.
4 The display shows which alarm this is.
If an alarm remains , please contact your KWB Top Service Partner or KWB Customer Service.
8.1.1 Displaying the alarm log

The alarm report records the occurrence, acknowledgement and elimination of the last 50
alarms with time and date. You can scroll through the log entries using the dial.
8.1.2 Displaying the alarm statistics


8 Troubleshooting
The alarm list
The KWB Comfort 3 shows how often the individual alarms have occurred in the alarm statis-
tics. You can scroll through the occurring alarms using the dial.
8.2 The alarm list

The following alarm list describes all alarms and contains possible repair attempts.
8.2.1 Alarm 00 – The control system is not completely adjusted

The system will be switched off.
If Alarm 00 occurs directly after switching on, the language selection mask will be displayed
after acknowledging the alarm.
4 Notify customer service.
8.2.2 Alarm 01 – The memory module is faulty

8.2.3 Alarm 02 – Electronic defect on the digital inputs

After rectifying the cause, the alarm is automatically cancelled.
8.2.4 Alarm 03 – The time must be reset

Power supply and buffer battery have failed
The batteries in the boiler control unit can supply the board with electrical voltage for approxi-
mately 1 year. After this, the system fails and requires you to enter the date and time again the
next time the system is started:
Main menu >> Date/Time [► 38]
4 Acknowledge the alarm.
8.2.5 Alarm 04 – The maintenance interval has elapsed. Notify

customer service.
The interval expires after 1500 full-load hours (for KWB Easyfire and KWB Multifire) or 3000
full-load hours (for KWB Powerfire).
By pressing the Set button, the alarm is suppressed until the next 100 hours (e.g. 1600, 1700
hrs.).

Troubleshooting
The alarm list 8
8.2.6 Alarm 05 – Safety thermostat! Boiler overheating!
When an operating temperature of up to 95 °C is reached, the safety thermostat (more precise-
ly: safety temperature limiter "STL") is triggered.
Reaction to 4 Perform a visual inspection of the system
Alarm 05 4 Allow the boiler to cool down
4 Reset thermostat: Screw off the black cap on the switch bracket on the front and press the
head below it with a pin until you hear a clicking sound.
4 Observe the boiler for a longer period of time!
Power failure, power cut-off

4 Observe the boiler for a longer period of time!
The boiler is running under full load at high setpoint temperatures and the heat
dissipation suddenly stops.
Pressure drop in the heating system

4 Notify your system integrator/installer/SHK.
The boiler circuit pump is defective and cannot dissipate the heat.
4 Notify your system integrator/installer/SHK.
8.2.7 Alarm 06 – Main drive motor is overheated!

Thermal motor protection has tripped

4 After some time, the drive motor cools down and the system can be put back into opera-
tion by turning the main switch off and then on again.
4 If the fault occurs regularly, please notify customer service.
Foreign objects in the stoker trough

8.2.8 Alarm 07 – The ignition does not function!

The system was not able to ignite the fuel on the burner plate despite several attempts.
Ignition set incorrectly or defective

Fuel missing or of poor quality

4 Is the burner plate filled?
4 Check the fuel supply.
Too much ash in the combustion chamber

Causes

8 Troubleshooting
The alarm list
• The ash container is full

• Rotary grate has failed or is set incorrectly
• Fuel is unsuitable
Consequences
• Ash has covered the pipe for the photocell
• Ash too high
WARNING Deflagration risk when restarting
4 Before restarting, check the combustion chamber: Remove all pellets from
the burner plate!
8.2.9 Alarm 08 – The fuel storage bunker is empty! Please refill!

Rectify the error, before you acknowledge the alarm.
No fuel
Worm conveyor The conveyor system has unsuccessfully tried several times to remove fuel from the the stor-
system: age area.
Suction system: The maximum time for filling the storage tank was exceeded - the system goes into standby.
The control simultaneously sets the remaining operating minutes of the suction tank to 0 so
that a suction procedure is triggered before the system goes back into operation.
4 Check the fuel supply!
Fault in the fuel supply

4 Check whether the conveyor system is working: Do you hear a trickling sound in the suc-
tion hose?
4 Rectify blockages by knocking on the suction hose.
4 Check the seal tightness of the conveying air and return air lines.
8.2.10 Alarm 09 – Flue-gas sensor values not plausible!

Temperature values that rise or fall to rapidly indicate a sensor defect.
8.2.11 Alarm 10 – The return flow boost does not function!

The return flow temperature does NOT reach the set target value.
If the return flow temperature increases above the minimum value again after an alarm, the
alarm is automatically rectified!
Return flow boost (mixer motor, valve drive) poorly adjusted or defective

Troubleshooting
The alarm list 8
8.2.12 Alarm 12 – Flue-gas temperature too low during operation
The measured flue-gas temperature is too low

The minimum difference between the flue-gas temperature and the boiler temperature was un-
dershot and the oxygen content measured in the flue gas is >17%.
(If the lamba the control system is switched off, only the temperature difference is evaluated.)
8.2.13 Alarm 13 – Temperature increase in the fuel supply, fire

alarm!
DANGER Fire in the fuel storage room!
4 Keep all openings on the boiler and to the storage area closed to cut off the
air supply.
9 Call the fire department!
The switch of the fuel temperature monitoring ("TMC“) in the fuel storage area (for KWB Multi-
fire: in the storage container) reacts at 70 °C or is defective!
Fire alarm in the storage container or storage area

4 If the conveyor trough is hot, or there is a smell of burning or there are visible burn
marks , then notifiy the fire department immediately! (as above in the safety instructions)
If the conveyor trough is cool, then call customer service.
Defective sensor or sensor cabling

8.2.14 Alarm 14 – The electronics have a temperature of 70 °C!

The temperature in the interior of the electronics (boiler board) has exceeded 70 °C.
8.2.15 Alarm 15 – The flue-gas sensor is missing or is defective!

Defective sensor or sensor cable

8.2.16 Alarm 16 – The flue-gas sensor cable is missing or is

defective!

8 Troubleshooting
The alarm list

8.2.17 Alarm 17 – The boiler sensor is missing or is defective!


8.2.18 Alarm 19 –The ash container is not installed correctly!

The sensor at the mounting position of the ash container indicates a faulty mounting. The sys-
tem cannot be activated in this case.
4 Decouplethe ash container and remount it. If necessary, clean the container and the con-
necting area.
8.2.19 Alarm 21 – Configuration error! The configuration last saved

is active!
8.2.20 Alarm 22 – Flue-gas temperature too high during operation

The measured flue-gas temperature is too high

The flue-gas temperature has exceeded the set maximum value.
8.2.21 Alarm 23 – The fuel storage container is empty!

Rectify the error, before you acknowledge the alarm.
This alarm rectifies itself automatically if the overfill protection shows that there is fuel again in
the stoker channel after an alarm.
No fuel
There is no fuel in the container. If the fuel bed minimum cannot be reached within 20 minutes,
the system is switched off.
4 Check the fuel supply!
Light barrier dirty or defective

4 Check the sensors of the light barrier: The transmitter must light up green, the receiver
must light up red – otherwise the signal path is blocked.
In this case, clean the signal path of deposits.
There is a leak in the system

Primarily type USV D
4 Check stoker bearing (possible site for incorrect air intake).
4 Cover on the container must close tightly

Troubleshooting
The alarm list 8
4 If the cause cannot be found or rectified, notify customer service.
8.2.22 Alarm 24 – Error on the sample probes system

The control was NOT able to reach the switch unit or the activated probe in the specified
amount of time.
8.2.23 Alarm 25 – Main drive speed too low!

Speed of the main drive was below the limit value for 3 seconds.
8.2.24 Alarm 26 – Main drive speed too high

Speed of the main drive was too high for 5 seconds.
8.2.25 Alarm 27 – Boiler temperature not plausible!

Temperature values that rise or fall to rapidly indicate a sensor defect.
8.2.26 Alarm 30 –The forward flow sensor of heating circuit 0 is

missing or defective!
Note: Corresponding alarm messages to the heating circuits 1 to 34 are output as Alarm 33 to
134.

4 Check the sensor and its cabling.
8.2.27 Alarm 31 – The room sensor of heating circuit 0 is missing or

defective!
134.

8.2.28 Alarm 32 –The outdoor sensor of heating circuit 0 is missing

or defective!
134.

8 Troubleshooting
The alarm list

8.2.29 Alarms 33 to 134

All alarms from 33 to 134 pertain to faulty cabling or defective sensors (sensors for room, out-
door or forward flow temperature) for the heating circuits 1 to 34.

4 Check the named sensor and its cabling.
8.2.30 Alarms 135 to 151 – The sensor from the boiler x is missing
or defective!
The KWB Comfort 3 can manage a maximum of 17 boilers: The Alarm 135 pertains to the boil-
er 0, the Alarm 151 pertains to the boiler 16. However, the system continues to run.

8.2.31 Alarms 152 to 185 – The sensor 1 (2) from the buffer x is
missing or defective!
The KWB Comfort 3 can manage 2 sensors each in a maximum of 17 buffers: The Alarm 152
pertains to the sensor 1 in buffer 0, the Alarm 153 pertains to the sensor 2 in in buffer 0 … and
the Alarm 185 pertains to the sensor 2 in buffer 16. However, the system continues to run.

8.2.32 Alarm 187 – Network error on the boiler module 2!

Communication problem between boiler control unit and boiler board

8.2.33 Alarms 188 to 203 – Network error on the heating circuit

module x!
The KWB Comfort 3 can manage a maximum of 16 heating circuit expansion modules:
• KWB Classicfire, KWB Easyfire, KWB Multifire: The Alarm 188 pertains to the module 1,
the Alarm 203 pertains to the module 16.
• KWB Powerfire: The Alarm 188 pertains to the module 3, the Alarm 203 pertains to the
module 18.
However, the system will continue to run.

Troubleshooting
The alarm list 8
Communication problem between boiler control unit and heating circuit expansion
module
8.2.34 Alarms 204 to 237 – Network error on the digital remote

control unit x!
The KWB Comfort 3 can manage a maximum of 34 digital remote control units: The Alarm 204
pertains to the device 1, the Alarm 237 pertains to the device 34. However, the system contin-
ues to run.
Communication problem between boiler control unit and one of the digital remote
control devices.
8.2.35 Alarm 238 – Fault in the heating circuit network

The system will continue to run.
After rectifying the cause, the alarm is automatically cancelled.
8.2.36 Alarm 239 – The boiler sensor on the second boiler is missing
or is defective!
4 Check the sensor for boiler temperature on the second boiler or its cabling according to
specification by the manufacturer.
8.2.37 Alarm 240 – The negative pressure in the combustion

chamber cannot be regulated!
The induced draught fan CANNOT generate the required negative pressure in the combustion
chamber.
Boiler opening leak

4 Switch off the system and allow it to cool down before you check the seal tightness of the
boiler door!
Induced draught fan defective

Heat exchanger blocked

Negative pressure measurement blocked or sensor defective


8 Troubleshooting
The alarm list
8.2.38 Alarm 241 – The negative pressure sensor is defective!

Safety shutdown! The negative pressure in the combustion chamber is defective and continu-
ously indicates 1 mbar.
8.2.39 Alarm 242 – The oxygen sensor is missing or is defective!

The oxygen sensor (lambda probe) is missing or is defective!
8.2.40 Alarm 244 – Calibration error of the lambda probe

The control module could not read a valid calibration factor.
8.2.41 Alarm 246 – No flame detectable

The photocell does not detect any flame.
4 Is the pipe or the photocell blocked?
4 Has the ash transport system failed?
8.2.42 Alarm 248 – The maintenance interval has elapsed.

This reminder is triggered after a freely-selectable number of full-load hours. The interval starts
over again after changes to the interval time and the "Number of maintenance procedures", in
the Customer service [► 39] menu.
The alarm triggers an SMS, however, the system remains in operation.
This interval is deactivated in the factory setting.
8.2.43 Alarm 249 – The chimney sweep function is active

In the status, all consumers run with full load.
The rocker switch "Measuring mode" was operated

4 This status is automatically ended if the afterrun time of the chimney sweep function is
ended – and CANNOT be prematurely ended!
8.2.44 Alarm 250 – PCB revision and system number are not
compatible
Compatibility problem between board and system


Troubleshooting
The alarm list 8
8.2.45 Alarm 251 – The emergency stop switch is pressed!
The emergency-stop stop switch is pressed
Determine why this switch ("Emergency-stop switch" according to TRVB) was pressed:
4 If the system is OK, press the emergency-stop switch once more.
In all other cases:
No emergency-stop switch connected – Danger!

4 Connect an emergency-stop switch according to the building regulations that apply to you!
8.2.46 Alarm 253 – Speed of the PA fan is too low!

The minimum speed of the primary air fan was undershot.
4 Check the cabling of the primary air fan (PA)
8.2.47 Alarm 254 – The speed of the induced draught fan is too low!
The speed of the induced-draught fan has dropped below the minimum.
The speed of the induced draft has been under 60 revolutions per minute since 3 minutes ago.
4 Check the cabling of the induced draught fan
8.2.48 Alarm 255 – Error GSM module

Communication with GSM module interrupted
The communication with the GSM module was NOT able to be established, however, the sys-
tem continues to run:
Communication path interrupted

GSM module NOT plugged in
Poor reception
4 Check the reception in the heating room
Incorrect configuration

9 Appendix
9 Appendix
Documents
2 TTD-EF2
2 KE_KWB_EF2
9.1 Efficient and low-emission operation

(Based on the assignment baseline RAL-UZ 112 "The Blue Angel")
Dear Customer,
For efficient and low-emission operation of your KWB heating system, please follow these in-
structions:
• The installation and adjustment of the system may only be performed by qualified, trained
personnel.
• Use only Fuels [► 19] prescribed by us. Only then can a low-emission, economic and
trouble-free operation of your heating system be guaranteed.
• Perform the recommended maintenance and cleaning work described in sectionStandards
for maintenance [► 42] at regular intervals. By doing this, you will not only be ensuring
the operational reliability of the heating system but also its efficient and low-emission oper-
ation. The best way of caring for your heating system is by taking out a maintenance con-
tract.
• Your boiler is adjustable within an output range of 30% to 100% of the boiler's rated power.
The devices should be operated as much as possible in the medium and upper power
range (adapted to the respective heat demand) in order to prevent unnecessary emissions
in low-load operation. Ideally, the combination with a modulating room and heating system
controller prevents unnecessary cycling and ensures running times that are as long as pos-
sible.
• From an energy technology standpoint, we recommend a buffer tank and a combination
with a solar heating system. This ensures efficient and low-emission operation of your
heating system.
9.2 Stickers
NOTICE Hazard due to missing safety sticker
m Safety stickers save lives! They protect you against injuries and prevent
damage to property and equipment!
4 Ensure the correct use of the heating system: Therefore, attach ALL stickers
as instructed in the manual!
4 Give the unused stickers to the operator of the heating system and instruct
that person about the possible hazards and/or consequences!
4 You can order missing or defective stickers from KWB.
9.2.1 Stickers on the switch bracket

4 Check the legibility of the following symbols on the switch bracket:

Appendix
Stickers 9
001 Main switch
001
002 Measuring mode but-

001
002 ton
003
002
003 Safety temperature lim-

iter STL
003
9.2.2 Stickers on the front

4 Check whether the sticker 030 is applied to the cover of the control cabinet so that it is
clearly legible.
030
9.2.2.1 Stickers on the ash container

4 Check whether the sticker 033 is applied to the cover of the ash container.
Heavy load
40 kg
kg
033
9.2.3 Stickers on the rear side

4 Check whether the following stickers are applied to the cladding.

9 Appendix
Stickers
025 Power supply: 025 027 Return flow:
026 027
230 V AC 029
025 027
026 Forward flow: 029 Mount return flow

boost according to instruc-
tion manual:
028 °C
026 029
028 Emptying:
028
Type plate
4 Apply the type platefrom the packing unit 2 to the painted green cladding in the upper right
corner.
9.2.4 Stickers on the blow-in nozzle

4 Ensure that the following warning stickers are applied to the blow-in nozzle:
DE
Achtung! Vor Befüllung
des Lagers Pelletheizung
ausschalten.
EN
Caution! Switch off pellet-fired heating system
before filling storage room.
ES
¡Atención! Antes de llenar el depósito
desconectar la calefacción de pelets.
FR
27-2000097
Arrêtez l’installation de chauffage

KW B - U S P
avant de remplir le dépôt de combustible !

IT
Prima di riempire il deposito del combustibile,
. N r.
spegnere l‘impianto di riscaldamento.

Art
SL
Pozor! Pred polnjenjem zalogovnika izklopite
ogrevalno napravo na pelete.
NL
Opgelet! Voor het vullen van de opslagru- 108 mm
imte dient u de pelletverwarming Aufkleber
uit te schakelen. Pellet-Einblasstutzen
20.08.2009
Art.Nr. 27-2000097

Appendix
Stickers 9
9.2.5 Stickers on the storage room
4 Always ensure that the storage room warnings are applied to the door of the storage room
in the language being used! Thank you!

TTD-EF2_EN.xls 07.06.2011 Page 1 of 2
Type
EF2 S / EF2 GS / EF2 V 8 12 15 22 25 30 35
Rated power kW 8,0 12,0 15,0 22,0 25,0 30,0 34,9
Partial load kW 2,4 3,5 4,4 6,4 7,3 8,7 10,1
Boiler efficiency at rated power % 94,9 94,0 94,3 95,0 95,2 95,4 95,7
Boiler efficiency at partial load % 88,5 89,4 90,0 91,5 92,4 93,8 95,3
Fuel thermal output at rated load kW 8,4 12,8 15,9 23,2 26,3 31,4 36,5
Fuel thermal output at partial load kW 2,7 4,0 5,0 7,2 8,1 9,6 11
Boiler class according to EN 303-5 3 3 3 3 3 3 3
Water side
Water content l 40 40 52 52 78 78 78
Water connection diameter Inches 1 1 1 1 5/4 5/4 5/4
Water connection diameter DN 25 25 25 25 32 32 32
Water-side resistance at 10 K mbar 5,7 12 34,0 55,9 39,1 62,2 66,2
Water-side resistance at 20 K mbar 1,7 3,5 9,5 15,4 10,8 17,1 18,1
Boiler temperature °C 60–80 60–80 60–80 60–80 60–80 60–80 60–80
Minimum boiler-entry temperature
°C 10 10 10 10 10 10 10
(for installation of the KWB-supplied two-way valve with servomotor)
Minimum boiler-entry temperature
°C 40 40 40 40 40 40 40
(for installation of an external return-flow boost device)
Maximum operating pressure bar 3,5 3,5 3,5 3,5 3,5 3,5 3,5
Test pressure bar 4,6 4,6 4,6 4,6 4,6 4,6 4,6
Flue-gas side
Combustion chamber temperature 900–1100 °C
Combustion chamber pressure mbar -0,2 -0,2 -0,2 -0,2 -0,2 -0,2 -0,2
Required draft at rated power mbar 0,10 0,10 0,10 0,10 0,10 0,10 0,10
Required draft at partial load mbar 0,06 0,06 0,06 0,06 0,06 0,06 0,06
Suction available Yes Yes Yes Yes Yes Yes Yes
Flue-gas temperature rated power (for chimney calculation) °C 120 120 120 120 120 120 120
Flue-gas temperature partial load (for chimney calculation) °C 90 90 90 90 90 90 90
Flue gas mass flow at rated power kg/h 21,3 32,3 40,2 58,5 66,4 79,4 92,2
Flue gas mass flow at partial load kg/h 6,9 10,2 12,6 18,2 20,5 24,2 27,8
Flue-gas volume at rated power Nm³/h 16,5 24,9 31,1 45,2 51,3 61,4 71,2
Flue-gas volume at partial load Nm³/h 5,3 7,9 9,8 14,1 15,9 18,7 21,5
Smoke-pipe diameter mm 130 130 130 130 150 150 150
Chimney diameter (approx. values) mm 140 140 140 140 160 160 160
Smoke pipe connection height boiler side mm 750 750 870 870 1050 1050 1050
Incline of the smoke-pipe ° ≥ 3° ≥ 3° ≥ 3° ≥ 3° ≥ 3° ≥ 3° ≥ 3°
Chimney design Moisture-resistant
Fuel Pellets of pure wood in accordance with ÖNORM M7135 or DIN Plus
Calorific value 17.5 MJ/kg
Density > 650 kg/m³
Water content 8–10% by weight
Ash content <0.5% by weight
Length 0.5–3 cm
Diameter 0.5–0,6 cm
Dust proportion before loading <1% by weight
Raw material Pure wood, bark proportion < 15% by weight
Ash
Ash container volume l 28 28 28 28 28 28 28
Ash container filled kg 27 27 27 27 27 27 27
Ash removal system Yes
Electrical System EF2 V W 559,3 559,3 559,3 559,3 577,3 577,3 577,3
Connection 230 VAC, 50 Hz, 13 A
Electrical System EF2 S W 609,3 609,3 609,3 609,3 627,3 627,3 627,3
Electrical System EF2 GS W 2189,3 2189,3 2189,3 2189,3 2207,3 2207,3 2207,3
Electrical system EF2 GS with sample probes W 2389,3 2389,3 2389,3 2389,3 2407,3 2407,3 2407,3
Suction conveyor type EF2 GS
Max. suction length m 25
Max. suction head m 5
Contents storage container for type EF2 GS l 42 42 67 67 90 90 90
Storage container type EF2 V
Contents storage container for type EF2 V l 107
Weights
Boiler weight EF2 V kg 341 341 370 370 416 416 416
Boiler weight EF2 S kg 326 326 352 352 394 394 394
Boiler weight EF2 GS kg 349 349 378 378 424 424 424

TTD-EF2_EN.xls 07.06.2011 Page 2 of 2
Type
EF2 S / EF2 GS / EF2 V 8 12 15 22 25 30 35
Emissions according to test report FJ – BLT FJ – BLT FJ – BLT FJ – BLT FJ – BLT FJ – BLT FJ – BLT
Test report no. BLT-018/10 BLT-019/10 ** BLT-020/10 ** ** BLT-021/10
O2 content rated power Vol.-% 7,7 9,2 8,6 7,3 7,0 6,6 6,1
O2 content partial load Vol.-% 12,4 9,7 9,9 10,3 10,4 10,7 10,9
CO2 content rated power Vol.-% 12,8 11,4 11,9 13,2 13,4 13,9 14,4
CO2 content partial load Vol.-% 8,2 10,9 10,7 10,3 10,2 9,9 9,7
Reference 10 % O2 dry (EN 303-5)
CO at rated power mg/Nm³ 11,0 33,0 27,6 15,0 13,8 11,9 10,0
CO at partial load mg/Nm³ 153,0 20,0 21,5 25,0 25,7 26,8 28,0
NOx at rated power mg/Nm³ 148,0 135,0 137,7 144,0 147,5 153,2 159,0
NOx at partial load mg/Nm³ 126,0 131,0 131,0 131,0 133,3 137,2 141,0
OGC at rated power mg/Nm³ <1 <1 <1 <1 <1 <1 <1
OGC at partial load mg/Nm³ <1 <1 <1 <1 <1 <1 <1
Dust at rated power mg/Nm³ 14,0 21,0 16,8 7,0 8,4 10,7 13,0
Dust at partial load mg/Nm³ 7,0 9,0 11,7 18,0 15,9 12,5 9,0
Reference 13 % O 2 dry (FJ-BLT)
CO at rated power mg/Nm³ 8,0 24,0 20,1 11,0 10,1 8,5 7,0
CO at partial load mg/Nm³ 111,0 15,0 15,9 18,0 18,5 19,2 20,0
NOx at rated power mg/Nm³ 108,0 98,0 100,1 105,0 107,3 111,2 115,0
NOx at partial load mg/Nm³ 91,0 96,0 95,7 95,0 96,8 99,9 103,0
OGC at rated power mg/Nm³ <1 <1 <1 <1 <1 <1 <1
OGC at partial load mg/Nm³ <1 <1 <1 <1 <1 <1 <1
Dust at rated power mg/Nm³ 10,0 15,0 12,0 5,0 6,2 8,1 10,0
Dust at partial load mg/Nm³ 5,0 7,0 8,8 13,0 11,4 8,7 6,0
In accordance with § 15a-BVG Austria
CO at rated power mg/MJ 5,0 15,0 12,6 7,0 6,3 5,2 4,0
CO at partial load mg/MJ 71,0 9,0 9,9 12,0 12,2 12,6 13,0
NOx at rated power mg/MJ 68,0 63,0 64,2 67,0 68,4 70,7 73,0
NOx at partial load mg/MJ 58,0 61,0 61,0 61,0 61,9 63,5 65,0
OGC at rated power mg/MJ <1 <1 <1 <1 <1 <1 <1
OGC at partial load mg/MJ <1 <1 <1 <1 <1 <1 <1
Dust at rated power mg/MJ 6,0 10,0 7,9 3,0 3,7 4,8 6,0
Dust at partial load mg/MJ 3,0 4,0 5,2 8,0 7,1 5,5 4,0
** Drawing inspection, values for intermediate sizes interpolated

FJ - BLT Franciso Josephinum Wieselburg – Biomass Logistic Technology
mg/Nm³ Milligram per standard cubic meter (1 Nm³ under 1.013 hectopascal at 0 °C)

KWB – Kraft und Wärme aus Biomasse GmbH
Industriestraße 235
A-8321 St. Margarethen an der Raab
Declaration of Conformity
As specified by the EC Machinery Directive 2006/42/EC, Annex II 1 A
We hereby declare that the following machine/system identified:
boilers from range:

KWB Easyfire 8–35 kW
consisting of models: KWB EF2 S/GS/V 8 / 12 / 15 / 22 / 25 / 30 / 33 / 35
in combination with conveyor systems

Pellet Stirrer, Pellet Stirrer Plus with elbow worm or suction conveyor, KWB Pellet Big Bag with elbow
worm or suction conveyor, Conveyor worm with elbow worm or suction conveyor, Fabric tank with worm
or suction conveyor, Sample probes with suction conveyor, Suction conveyor with buried tank
comply with all applicable regulations of the Machinery Directive.
Furthermore, the machine conforms to the following directives/applicable regulations:

EC Low Voltage Directive 2006/95/EC in the applicable version
EMC Directive 2004/108/EC in the applicable version
Applied European harmonised standards:

EN 60335-1:2007, EN 60335-2-102:2006, EN ISO 12100-1:2009, EN ISO 12100-2:2009
Applied European/national standards or technical guidelines:

EN 303-5:1999, ÖNORM H 5170, M 7550, as well as the technical directives for preventative fire safety
TRVB H 118.
Authorised representative for the compilation of the technical documents:
DI (FH) Stefan Ambros Industriestraße 235,

A-8321 St. Margarethen an der Raab
Name Address
Declaration of conformity was issued:
Erwin Stubenschrott, Managing Director
Place, date: St. Margarethen, 8 June 2011

Glossary
Glossary
Return flow temperature
Charging
Temperature of the heating water when entering the
... is the charging "up" of buffer or boiler with energy boiler, i.e. after cycling through the radiators, under-
(with hot water) floor heating etc.

Keyword index
Keyword index
Symbols E
s, 8 emission values, 46
empty entry, 25, 27, 30
A
EN 14961-2, 19
actual temperature, 29
EN14961, 19
alarm
enabling, 41
rectify, 40
ENplus, 19
Alarm messages, 13
environmental impact
alarms, 40
minimal, 16
alkaline, 45
ash container, 42, 47 F
automatic mode, 18 fast charging, 28
fasteners, 47
B
fill water, 45
boiler, 26
filling time, 15
On/Off, 22
filling times, 15
Boiler, 14
fire extinguisher, 42
boiler charge function, 27
fire protection closures, 42
boiler control unit, 17
forward flow, 23
boiler program, 26, 28
frost protection, 24, 26
boiler status, 31
fuel bed, 16
boiler temperature, 28
fuel storage room, 42
buffer, 28
fuel supply, 16
buffer program, 29
fuels
buffer temperature, 29
intended, 19
burner plate, 16
G
C
group, 34
CEE plug-in connector, 8
charging H
buffer, 29 head section, 49
charging time, 27 header screen, 12
charging times, 29, 30 heating circuit, 23
cleaning, 47 heating circuit control system
clock, 17 control by room temperature, 18
Code, 41 heating costs, 46
combustion chamber, 47 holiday program, 28
complete ignition, 16 Holiday program, 26
hot water, 26
D
date, 38 I
day mode, 18 ignition feeding, 16
defective ignition heating, 16
stickers, 62 inspection cover, 49
DHWC, 14, 26 inspection opening, 49
DIN 51731, 19 intended
DIN-Plus, 19 fuels, 19
L
Language, 39
low-salt, 45

Keyword index
M S
main menu, 12 sample probes
Main menu, 12 deactivate, 39
main switch, 12, 16 security code, 41
maintenance contract, 43, 46 service life, 46
manual mode, 24, 27 set temperature, 24
maximum temperature, 28 SMS
minimum temperature, 29 templates, 41
missing software version, 39
stickers, 62 standby, 16
mmol/l, 45 standby mode, 18
mobile phones, 41 stickers, 62, 63
Motor, 35 suction system, 15
mval/l, 45 summer/winter time, 38
N T
night lowering, 15, 23, 24 target room temperature, 23, 25
night mode, 18 telephone number, 39
noise Temp.Motor, 35
filling, 15 time of day, 38
nominal load, 16 time program, 26, 29
TMC, 55
O
TMC fuel, 35
ÖNORM M 7135, 19
training, 46
ÖNORM M7135, 19
transition, 24
operating state, 16
type plate, 64
operational reliability, 46
outside temperature, 24 V
overfill protection, 35 VDI 2035, 45
P W
party mode, 23 water treatment, 14
power supply, 12
R
Ready (+Req), 16
remote control unit
analogue, 23
return flow, 23
room sensor, 23
room temperature, 18

The specialist for
biomass heating systems
KWB Austria Switzerland
KWB – Kraft und Wärme aus Biomasse GmbH Jenni Energietechnik AG
Lochbachstraße 22, CH-3414 Oberburg bei Burgdorf
Industriestraße 235, A-8321 St. Margarethen/Raab Tel.: +41 (0) 34 420 30 00, Fax: +41 (0) 34 420 30 01
Tel. +43 (0) 3115 6116-0, Fax +43 (0) 3115 6116-4 info@jenni.ch
office@kwb.at, www.kwb.at
Energie Service Sàrl
CH-1464 Chênê-Pâquier/VD, Mobil: +41 (0) 79 4092990
Tel.: +41 (0) 24 430-1616, Fax: +41 (0) 24 430-1943
KWB Germany jurg-anken@energie-service.ch
KWB Deutschland – Kraft und Wärme aus Biomasse GmbH
www.kwbheizung.de Belgium
Impressum: KWB - Kraft und Wärme aus Biomasse GmbH . Industriestraße 235, A-8321 St. Margarethen/Raab . Tel. +43 3115 6116-0 . Fax DW 4
Ökotech Belux GmbH
Branch office, south Halenfeld 12a, B-4771 Amel
Königsberger Straße 46, D-86690 Mertingen Tel.: +32 (0) 80 571 98-7, Fax: +32 (0) 80 571 98-8
Tel.:+49 (0) 9078-9682-0, Fax:+49 (0) 9078-9682-79 99 info@oekotech.be
office-sued@kwbheizung.de
Spain
Branch office, southwest HC Ingeniería S.L
Schloß Weitenburg 7, D-72181 Starzach
C/ San Quintín 10, 2º Izda, 28013 Madrid
Tel.:+49 (0) 7457-94 80-0, Fax:+49 (0) 7457-94 80-59 99
Tel.: (+34) 91 548 30 25, Fax: (+34) 91 542 43 31
office-suedwest@kwbheizung.de
info@hcingenieria.com, www.hcingenieria.com
Printed with Öko-Plus vegetable inks: inks that are free of mineral oil to protect our environment.
Branch office, central Chile
Friedenbachstrasse 9, D-35781 Weilburg
Tel.:+49 (0) 6471-912 62-0, Fax:+49 (0) 6471-912 62-39 99 Energíadelsur
office-mitte@kwbheizung.de Carretera Gral. San Martín 9340 - P, Quilicura, Santiago
Tel.: +(56) 2 376 50 71, Fax: +(56) 2 443 54 21, Mobil: +(56) 9 9822 57 80
Branch office, west michael.schmidt@energiadelsur.com, www.energiadelsur.com
office@kwb.at . www.kwb.at . Product specifications subject to change without notice.

Dieselstraße 7, D-48653 Coesfeld
Tel.:+49 (0) 2541-74 09-0, Fax:+49 (0) 2541-74 09-49 99 Ireland
office-west@kwbheizung.de Rural Generation Ltd.
Brook Hall Estate, 65-67 Culmore Road
KWB France Londonderry, BT48 8JE
Tel.: +44 (0) 28 71 35 82 15, Fax: +44(0)28 71 35 09 70
KWB France S.A.R.L., info@ruralgeneration.com, www.ruralgeneration.com
F-68000 COLMAR, 13 rue Curie
Tel.: 33 (0)3 89 21 69 65, Fax: +33 (0)3 89 21 69 83 Technical Energy Solutions Ltd.
contact@kwb-france.fr, www.kwb-france.fr Four Piers, Cregg, Carrick on Suir, County Tipperary
Tel.: +353 (0)51 83 32 82, Fax: +353 (0)51 64 11 22
info@tes.ie, www.tes.ie
KWB Italy
Photos: F&E, Jörg Ide . Art.-Nr.: 21-2000741

KWB Italia GmbH Great Britain
T.A. Edisonstraße 15, I-39100 Bozen Econergy Ltd.
Tel.: +39 0 471 05 33 33, Fax: +39 0 471 05 33 34 Unit 8 & 9, St. George‘s Tower, Hatley St. George , Sandy,
info@kwb.it, www.kwb.it Bedfordshire, SG19 3SH
T: +44 (0) 870 0545 554, F: +44 (0) 870 0545 553
KWB Slovenia admin@econergy.ltd.uk, www.econergy.ltd.uk
KWB, moč in toplota iz biomase d.o.o. Phase NRG Ltd.
Vrečerjeva 14, SI-3310 Žalec Banchory Business Centre, Burn O‘Bennie Road, Banchory, AB31 5ZU
Tel.: +386 (0) 3 839 30 80, Fax: +386 (0) 3 839 30 84 T: +44 (0) 1330 82 65 68, F: +44 (0) 1330 82 06 70
info@kwb.si, www.kwb.si info@phasenrg.co.uk, www.phasenrg.co.uk

Easyfire 2

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Easyfire 2

Uploaded by

Copyright:

Available Formats

Operation

Pellet Heating System

We Provide Energy for Life!

Downloaded from www.Manualslib.com manuals search engine

Table of Contents (Index)

4 Operating the analogue remote control unit 18

2 B KWB Easyfire EN, 05.2011

Downloaded from www.Manualslib.com manuals search engine

5.1.2 Filling / refilling with fuel 19

6 The commands of the KWB Comfort 3 control 22

B KWB Easyfire EN, 05.2011 3

Downloaded from www.Manualslib.com manuals search engine

6.10 Pellet suction system 38

4 B KWB Easyfire EN, 05.2011

Downloaded from www.Manualslib.com manuals search engine

8.1.2 Displaying the alarm statistics 51

B KWB Easyfire EN, 05.2011 5

Downloaded from www.Manualslib.com manuals search engine

6 B KWB Easyfire EN, 05.2011

Downloaded from www.Manualslib.com manuals search engine

The KWB Managing Directors Stephan Jantscher and Erwin Stubenschrott

Our objective is to constantly improve our products and manuals –

Original manual – Subject to change. No responsibility accepted for errors and

1.2 Explanation of the Formatting

B KWB Easyfire EN, 05.2011 7

Downloaded from www.Manualslib.com manuals search engine

1.3 Please note

1.3.1 Grading of the safety instructions

CAUTION Beginning hazard

WARNING Medium hazard

DANGER Serious hazard

1.3.2 General safety instructions

Comply with the safety instructions

8 B KWB Easyfire EN, 05.2011

Downloaded from www.Manualslib.com manuals search engine

B KWB Easyfire EN, 05.2011 9

Downloaded from www.Manualslib.com manuals search engine

1 Fuel storage room 4 Burner with heat exchanger and control

2.2 Safety elements

Cellular wheel sluice

Negative pressure monitoring

Sensor for flue gas temperature

Lambda control system

10 B KWB Easyfire EN, 05.2011

Downloaded from www.Manualslib.com manuals search engine

2.3 Fire safety regulations

B KWB Easyfire EN, 05.2011 11

Downloaded from www.Manualslib.com manuals search engine

3.1 Main switch

KWB Easyfire control elements

1 Main switch 3 Safety temperature limiter STL

3.2 Introduction to the KWB Comfort 3 control

Boiler control unit or digital remote control unit

12 B KWB Easyfire EN, 05.2011

Downloaded from www.Manualslib.com manuals search engine

3.2.2 Menu navigation

Select the option using the dial

"Set" takes you one level down

"Esc" takes you one level higher

3.2.3 Changing values

Use the dial to change the values

Confirm the change with "Set"

Use "Esc" to cancel the change