16/3/22, 22:10 Reading: Online message board: Global Business 2 - Modo: informe - Unit 1 > Lesson 3 - %coursename% - MyEnglishLab

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Informe para TRISTANCHO, PAOLA Fecha de envío: 17 Mar 2022

Actividad asignada por SANABRIA, HELGA MARIA

Actividad Puntaje
Reading: Online message board: Global Business 2 20%

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1 Lesson 3

Reading: Online message board: Global Business 2

2/10
Listen to these message board posts from a global business travel website. Complete the sentences 20%
with the words you hear.

In this activity you are graded on punctuation and capitalization (lowercase and UPPERCASE).
Example: i think james isnt fun. I think James isn't fun.

-03:50

Global Business

Franco 7/16 2:21 P.M.

Please help! I'm an Italian businessman and I have a very important meeting next week with colleagues from the U.S.
and China. I've prepared a great presentation. However, I've never attended a meeting with Chinese or American
businesspeople before. I'm worried about making a cultural mistake. For example, I know that Chinese people
bow when they greet each other. In Italy, we usually shake hands at business meetings—but I don't want to
come across as rude to my Chinese colleagues. Also, I'm really bad at small talk . I'm afraid that I might say
something that isn't appropriate. Can anyone give me some advice?

Philip 7/16 3:07 P.M.

Franco, you're asking some great questions. It's true that customs for greetings and business meetings can be
very different around the world. I can share some information about bowing. I just returned from an international
business conference myself. When my boss introduced me to one of our Chinese clients, I decided to bow. At the
same time, the client reached out to shake hands with me. Then she bowed and I reached out to shake hands with
her! I felt really foolish! Later, a Chinese friend explained. She said that, in China, handshakes are more common than
bows for business meetings. Don't make the same mistake that I made!

Weibin 7/16 3:52 P.M.

Philip is correct—handshakes are common for business greetings in China. But there is something else you need to
know when doing business with Chinese people. Here in China, there are a lot of customary formal customs
for exchanging business cards . If you don't know the rules, you can really seem rude. Chinese people usually
exchange business cards at the beginning of a meeting. The polite way to both present and accept a business
card is to use two hands. This is a sign of respect. And it's important to present your card with the printed side facing
up. In addition, when you receive a card, always take a moment to read it before you put it away. This shows you are
interested in the person you are meeting. Oh—one last rule: don't just put the card in your back pocket! Instead, put
it in a case or on the table.

Stella 7/17 6:13 A.M.

Hi, Franco. I'm from Ghana and I've worked a lot with both American and Chinese people. I can tell you that making
small talk is definitely important! Meetings in both China and the U.S. usually start with informal conversation.
It helps everyone relax and get acquainted. Until you know someone well, it's a good idea to avoid personal topics.
It's better to choose a safe topic like the weather. If people have traveled to the meeting, you can ask about their trip.
One more thing you should know—from my experience, many Americans are not very comfortable with silence. They
will talk if there is a long pause in the conversation. That's fine with me—I love to talk!

Franco 7/18 8:11 P.M.

This is great. Thanks so much for all of the advice. This is very helpful, and fascinating . I'm glad I asked!

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