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CSCMP  ACADEMIC  CASE  STUDY  SERIES  


   
Case  studies  can  supplement  a  course  and  be  used  to  teach  application  of  supply  chain  
management  concepts  to  real-­‐world  situations.  Others  can  use  the  case  studies  to  learn  
about  supply  chain  challenges  and  to  analyze  the  situation  to  develop  solutions.  
   

ConSort,  Inc.:  
Utilizing  Consolidation  to  Lower  
Transportation  Costs  
An  Academic  Learning  Case  Study  written  for  the  
Council  of  Supply  Chain  Management  Professionals  

Prepared  by:  
Dr.  Ted  Farris,  University  of  North  Texas  
Ted.Farris@unt.edu,  (940)  565-­‐4368  
 
   

Council  of  Supply  Chain  Management  Professionals  


333  East  Butterfield  Road,  Suite  140  
Lombard,  Illinois  60148  USA  
+1  630.574.0985    |    education@cscmp.org    |    cscmp.org  
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
 

ConSort  Inc.  is  a  mid-­‐sized  distributor  based  in  the  southeastern  United  States.  The  ability  
to  distribute  their  products  in  a  cost-­‐efficient  manner  is  imperative  to  remaining  competitive  in  
their  niche.  

Transportation  manager  Peter  Patrachalski  stopped  by  the  office  of  Fred  Ferguson,  
ConSort’s  VP  of  Supply  Chain.  “What’s  new,  boss?”  asked  Patrachalski.  

“We  have  a  student  intern  named  Jason  starting  today  from  Possum  State  University,”  
replied  Ferguson.  “I’m  going  to  assign  him  to  you.”  

“Excellent!”  exclaimed  Patrachalski.  “This  gives  me  an  opportunity  and  the  resources  to  
look  at  that  ‘if  I  had  time’  wish  list  and  test  drive  a  potential  future  employee—and  the  experience  
can  be  rewarding  for  the  intern  as  well,  since  it  gives  him  real  world  experience  and  increases  his  
market  value  for  his  first  career  position.  It  also  comes  with  an  obligation  to  shape  and  help  him  
learn  how  to  apply  his  classroom  learning.  If  we  do  it  right  it  can  be  a  very  symbiotic  gain-­‐gain  
relationship.  When  can  I  meet  him?”  

“You  actually  walked  right  past  him  outside  my  office.”  Grinning,  Ferguson  looked  at  his  
open  door  and  bellowed,  “Jason,  come  into  my  office.  You  need  to  meet  your  boss  and  we  need  
to  discuss  our  transportation  strategies.”  

As  Jason  walked  through  the  door  Ferguson  began,  “Jason,  this  is  your  boss,  Peter  
Patrachalski.  Say,  you  took  a  transportation  course  last  semester  with  Professor  Bess—tell  me  
what  you  know  about  transportation  consolidation.”  

PART  I:  SHIP-­‐DIRECT  vs.  VEHICULAR  CONSOLIDATION  

“Professor  Bess  taught  us  that  truckload  (TL)  rates  per  pound  are  lower  than  less-­‐than-­‐
truckload  (LTL)  rates  per  pound.”  Jason  replied.  “With  LTL  you  are  handling  many  smaller  
shipments  for  different  customers.  Truckload  shipments  are  often  made  up  of  a  few  shippers  so  
you  get  kinda’  an  ‘economies  of  scale’  thing:  fewer  delivery  points,  less  handling,  more  profit  for  
the  carrier.  Transportation  rates  reflect  this  and  that  is  why  TL  rates  are  lower  per  pound.  

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   2  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
 

Strategically,  you  consolidate  your  freight  into  larger  quantities  so  you  can  get  the  lower  TL  rate.  
There  are  two  main  types  of  consolidation:  vehicle  consolidation  and  temporal  consolidation.  
Vehicle  consolidation  combines  LTL  shipments  from  various  sources  together  into  TL  quantities  so  
you  can  qualify  for  the  lower  TL  rates.”    

“Correct,”  agreed  Patrachalski.  “ConSort  can  either  use  a  ship  direct  model  where  our  four  
manufacturers  ship  LTL  directly  to  our  customer  and  we  pay  the  higher  LTL  freight  charges,  or  we  
could  switch  to  vehicle  consolidation  where  the  four  manufacturers  ship  LTL  to  our  distribution  
center  at  our  expense  and  we  combine  these  items  into  consolidated  TL  shipments  to  our  
customer.  Not  only  would  we  be  able  to  reduce  dock  congestion  for  our  customer  but  we  may  
also  be  able  to  reduce  transportation  costs.”    

“As  long  as  we  can  efficiently  run  our  distribution  center,”  cautioned  Ferguson,  “our  
distribution  center  costs  run  $3.60  per  1,000  pounds  handled.”    

 
 

“Jason,  I  want  you  to  take  a  look  at  our  data  (Figure  1)  and  complete  an  analysis  comparing  
the  ship  direct  model  and  vehicle  consolidation  over  52  weeks  of  shipping,”  stated  Patrachalski  
looking  at  Ferguson  who  was  nodding  his  approval.  “Quantify  a  recommendation  about  the  lowest  
cost  strategy.  And  don’t  forget  to  include  our  distribution  center  costs!”  

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   3  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
 
Shipping     LTL  Rate   LTL  Rate  
Weight   Manufacturer   Manufacturer   TL  Rate  DC  
(lbs)  each   to  Customer     to  DC     to  Customer    
Manufacturer   week   (per  CWT)   (per  CWT)   (per  CWT)  
A   10,000   $2.00   $0.75   $1.00  
B   8,000   $1.80   $0.60   $1.00  
C   15,000   $3.40   $1.20   $1.00  
D   7,000   $1.60   $0.50   $1.00  

Figure  1:  ConSort  Manufacturer  Rates  and  Weights  

PART  II:  SHIP-­‐DIRECT  vs.  TEMPORAL  CONSOLIDATION  

“So  Jason,”  Ferguson  continued,  “What  about  the  other  type  of  consolidation,  the  
temporal  one.  What  is  that?”  

“Well,”  Jason  hesitated,  “basically  temporal  is  a  fancy  word  for  time.  With  temporal  
consolidation  ConSort  would  combine  LTL  shipments  over  time  going  to  a  single  location  into  TL  
quantities  to  benefit  from  the  lower  TL  rates  per  pound.”  

“Perhaps  we  should  use  temporal  consolidation  to  consolidate  these  shipments  into  larger,  
lower  cost  shipments  rather  than  making  a  number  of  higher  cost,  small  shipments,”  stated  
Patrachalski.  “OK,  Jason,  I  also  want  you  to  take  a  look  at  the  possibility  of  using  temporal  
consolidation  from  the  ConSort  Oklahoma  City  distribution  center  to  each  of  our  operations  
in  Kansas.  

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   4  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs    

Use  the  history  of  average  past  orders  to  three  Kansas  cities  over  consecutive  three  day  periods  
(Figure  2)  and  assume  this  is  representative  of  demand  every  three  days  throughout  the  year  (e.g.,  
Day  4  shipments  will  be  identical  to  those  on  Day  1).  Complete  an  analysis  using  our  current  rates  
(Figure  3)  comparing  no  consolidation  (e.g.,  daily  shipments)  versus  temporal  consolidation  of  
three  days  of  shipments  over  a  30-­‐day  period.  Quantify  and  make  a  recommendation  based  on  
the  lowest  total  cost.”  

  Day  1   Day  2   Day  3  


Topeka   5,000   23,000   16,000  
Kansas  City   7,000   12,000   21,000  
Wichita   32,000   38,000   31,000  

Figure  2:  Historic  ConSort  Shipments  to  Kansas  Operations  

“But  Peter,  if  we  delay  shipments,  our  customer  service  levels  will  drop.  That  has  to  cost  us  
something,”  cautioned  Ferguson.  

“True,”  responded  Patrachalski,  “so  Jason,  in  your  analysis  assume  the  cost  of  the  delayed  
shipments  to  the  customer  will  result  in  a  loss  of  $2,000  (cost  of  poor  service)  for  each  three-­‐day  
period.”  

“This  all  sounds  complicated,”  pointed  out  Jason,  “Why  don’t  we  use  a  freight  broker  or  a  
freight  forwarder  to  handle  ConSort  freight?”  

“Well,  Jason,”  Patrachalski  chortled,  “I  guess  the  answer  to  your  question  is,  um,  another  
question.  What  IS  the  difference  between  freight  broker  and  a  freight  forwarder?  Why  don’t  you  
compare  and  contrast  the  similarities  and  differences  for  me  to  consider.”  

 
 

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   5  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
     
Topeka   Kansas  City   Wichita  
0  –  9,999.9  lbs.   $2.35   $2.20   $2.40  
10,000  –  19,999.9  lbs.   $2.12   $1.98   $2.16  
20,000  –  29,999.9  lbs.   $1.80   $1.68   $1.84  
30,000  lbs.  and  over   $1.44   $1.35   $1.47  
All  rate  information  is  based  on  cost  per  hundredweight  or  CWT.  Assume  that  once  
you  reach  the  30,000  pound  rate  the  carrier  may  use  multiple  trucks  
if  needed  but  will  still  charge  you  the  30,000  pound  rate.  

Figure  3:  Current  Transportation  Rates  

PART  III:  FORMING  A  NEGOTIATION  STRATEGY  

Two  weeks  later  Fred  called  Jason  to  his  office.  Peter  was  sitting  in  a  chair  when  he  arrived.  
“Jason,  after  you  completed  your  analysis  of  consolidation  and  completed  the  comparison  of  a  
freight  broker  and  a  freight  forwarder,  Mr.  Patrachalski  and  I  got  to  talking.  We  spent  $6,704,325  
last  year  shipping  freight.  I  want  to  consider  using  a  freight  forwarder  for  our  operations  so  
ConSort  can  lower  our  transportation  costs.  Peter  checked  under  NAICS  4885  in  Hoovers  Online1  
and  found  there  are  31,249  freight  forwarding  companies  in  their  database  that  are  US-­‐based.  Of  
those,  19,900  have  revenues  below  $1  million  annually  but  these  are  too  small.  We  feel  we  would  
not  have  leverage  with  the  big  guys  so  we  would  like  to  use  one  of  the  121  mid-­‐size  ($50  million  -­‐  
$500  million)  firms.  We  have  selected  MT  Freight  Forwarding  and  they  have  agreed  to  use  the  
same  surface  carriers  that  we  presently  use  so  our  customers  will  not  notice  anything  different.  
Now  we  need  to  negotiate  rates  with  MT  Freight  Forwarding.”  

Patrachalski  chimed  in,  “as  a  middleman,  MT  Freight  Forwarding  is  able  to  consolidate  
ConSort  freight  along  with  freight  from  a  number  of  other  customers  so  they  can  qualify  for  a  lower  
transportation  rate.  We  realize  that  MT  Freight  Forwarding  will  have  many  customers  but  we  want  
to  pay  only  our  fair  share.  Our  goal  is  to  negotiate  rates  with  MT  Freight  Forwarding  so  they  earn  
their  average  profit  margin  or  EBITDA  and  keep  their  shareholders  happy.  What  we  do  not  want  to  
 

                                                                                                           
1
 http://libproxy.library.unt.edu:2308/H/industry360/financials.html?industryId=1605  

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   6  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
 

do  is  to  subsidize  the  other  customers  of  MT  Freight  Forwarding.  We  need  you  to  conduct  an  
analysis  for  us  to  use  in  our  negotiations  which  determines  what  these  rates  ‘should  be.’  

Ferguson  interposed,  “Tell  him  about  the  Accenture  report.”  

“Oh  yes,”  Patrachalski  continued,  “I  found  an  Accenture  report2  which  considers  the  
‘higher  performer’  freight  forwarders.  The  high  performers  have  tightly  controlled  operating  
expenses  and  strong  working  capital  management.  Their  average  return  to  shareholders  over  a  
five-­‐year  period  is  7.5%.  Hoover’s  indicates  the  industry  average  EBITDA  for  all  freight  forwarders  
is  6.6%  so  it  appears  the  higher  performers  earn  a  higher  return  for  their  better  quality.  Happily,  
the  medium-­‐sized  freight  forwarders  have  a  lower  average  EBITDA  of  6.3%  (Figure  4)  so  we  might  
be  able  to  glean  even  more  cost  savings.”  

“Since  we  already  have  rates  from  our  carrier  (Figure  5),”  Ferguson  interjected,  “We  can  
assume  the  forwarder  has  the  same  shipping  rates  or  better.”  
    Over   $5M  -­‐   Under  
Size  by  Revenue   All   $50M   $50M   $5M  
Cash   12.7%   11.6%   13.4%   13.0%  
Transportation  Purchased   65.1%   64.3%   65.4%   66.1%  
Accounts  Receivable   37.4%   39.1%   38.4%   35.4%  
Inventory   0.9%   0.9%   0.8%   0.9%  
Total  Current  Assets   58.4%   57.9%   60.1%   57.5%  
Property,  Plant  &  Equipment   19.6%   17.9%   19.7%   20.9%  
Other  Non-­‐Current  Assets   22.0%   24.2%   20.1%   21.6%  
Total  Assets   100.0%   100.0%   100.0%   100.0%  
Accounts  Payable   17.1%   16.9%   17.6%   16.9%  
Total  Current  Liabilities   35.5%   37.8%   35.2%   34.0%  
Total  Long  Term  Liabilities   21.4%   17.2%   22.2%   24.2%  
Net  Worth   43.1%   45.0%   42.7%   41.9%  
Total  Assets  to  Sales   42.4%   44.8%   37.9%   44.0%  
EBITDA  to  Sales   6.6%   6.9%   6.3%   6.5%  

Figure  4:  Hoover’s  Online  Summary  of  the  Freight  Forwarder  Industry3  
 

                                                                                                           
2
 http://www.accenture.com/us-­‐en/outlook/Pages/outlook-­‐online-­‐2013-­‐freight-­‐forwarding-­‐and-­‐logistics-­‐what-­‐high-­‐performers-­‐know.aspx  
3
 http://libproxy.library.unt.edu:2308/H/industry360/financials.html?industryId=1605  

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   7  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
 

“Use  these  rates  to  develop  a  negotiation  strategy  so  we  can  negotiate  a  flat  rate  per  CWT  
for  each  zone  for  what  we  expect  to  pay.”  
 

        Zone  A   Zone  B   Zone  C   Zone  D   Zone  E  


Total  Weight  Shipped  Last  Year  
56,250   100,850   57,800   42,200   28,100  
(000s  lbs):  
                 
  0   to   499.9    $  2.40      $  2.15      $  2.35      $  2.50      $  2.75    
  500   to   999.9    $  2.36      $  2.10      $  2.30      $  2.46      $  2.70    
  1,000   to   1,999.9    $  2.32      $  2.05      $  2.25      $  2.41      $  2.65    
Weight   2,000   to   4,999.9    $  2.27      $  2.00      $  2.21      $  2.37      $  2.60    
(lbs)   5,000   to   9,999.9    $  2.23      $  1.97      $  2.17      $  2.33      $  2.55    
  10,000   to   19,999.9    $  2.20      $  1.95      $  2.10      $  2.30      $  2.45    
  20,000   to   29,999.9    $  1.85      $  1.65      $  1.80      $  1.95      $  2.10    
  30,000   +      $  1.48      $  1.30      $  1.45      $  1.55      $  1.70    
All  rate  information  is  based  on  cost  per  CWT.  

Figure  5:  ConSort  Carrier  Rates  

“Finally,”  Ferguson  continued,  “I  am  interested  in  your  thoughts  about  the  strategy  of  
using  a  mid-­‐sized  freight  forwarder  with  a  6.3%  EBITDA.  What  do  you  think  are  the  risks  associated  
with  this  strategy?  And,  what  would  be  the  additional  ‘cost’  to  us  of  using  a  better  performing  
freight  forwarder  with  an  EBITDA  of  7.5%?”  

QUESTIONS  

Q#1:   If  we  use  the  ship  direct  model,  using  the  data  from  Figure  1,  what  are  our  total  costs  
over  a  52-­‐week  period?  
 

$  

 
 

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Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
 

Q#2:   If  we  use  the  vehicular  consolidation  model,  using  the  data  from  Figure  1,  what  are  our  
total  costs  over  a  52-­‐week  period?  
 

$  

Q#3:   Do  you  recommend  using  the  ship  direct  OR  the  vehicle  consolidation  model?  
Explain  why.  
 

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   9  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
 

Q#4:   If  we  use  the  ship  direct  model,  using  the  data  from  Figure  2  and  3,  what  are  our  total  
costs  over  a  30-­‐day  period?  

 
$  
 

Q#5:   If  we  use  the  three-­‐day  temporal  consolidation  model,  using  the  data  from  Figure  2  and  
3,  what  are  our  total  costs  over  a  30-­‐day  period?  
 

$  

Q#6:   Do  you  recommend  using  the  ship  direct  model  OR  the  three-­‐day  temporal  
consolidation  model?  Explain  why.  
 

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   10  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
 

Q#7:   Compare  and  contrast  the  similarities  and  differences  between  freight  broker  and  a  
freight  forwarder.  When  is  it  appropriate  to  use  one  but  not  the  other?  
 

  Freight  Broker   Freight  Forwarder  


Definition:      
Differences:   •       •      
                                                           
•       •                
           
•         •      
       
•                 •      
     
•     •          
     
Similarities:   •       •      
     
     
•           •        
     
Best  Used:      
 
 
 
 
 

Q#8:   Propose  a  flat  rate  for  each  of  the  five  zones  using  a  cost/CWT.  
 

Zone  A   Zone  B   Zone  C   Zone  D   Zone  E  


         
$   $   $   $   $  
         
 

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   11  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 
 
ConSort,  Inc.:  Utilizing  Consolidation  to  Lower  Transportation  Costs  
 

Q#9:   What  would  be  the  additional  “cost”  to  us  of  using  a  better  performing  freight  
forwarder  with  a  7.5%  EBITDA?  
 

$  

“Should  Be”  rates  using  “Better  Performer”  


Zone  A   Zone  B   Zone  C   Zone  D   Zone  E  
         
$   $   $   $   $  
         

   

Q#10:   What  are  the  risks  associated  with  the  strategy  of  using  a  mid-­‐sized  freight  forwarder  
with  a  6.3%  EBITDA?  Should  we  use  a  “Better  Performer”  instead?  

This  document  is  available  from  our  site  and  p rovided   for  your  p ersonal   use  only  and  may  not  be  retransmitted  or  redistribute   d  without   written  p ermission  from  the   12  
Council  of  Supply  Chain  Management  Professionals  ( CSCMP).  You  may  not   upload  any   of  this  site’s  material  t o  any  public  server,  online  service,  network,  or  bulletin  
board   without  written  p ermission  from   CSCMP.  
 

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