1.

A ___ is a computer application used to support determinations, decisions, and

courses of action in an organization or a business.

A. Decision Support System (DSS)

B. Transaction Process System
C. Executive Support System
D. None of the mentioned above

Answer: A) Decision Support System (DSS)

2. A Decision Support System (DSS) is an application for information systems

that helps in ___

A. System Design
B. System Analysis
C. Decision making
D. All of the mentioned above

Answer: C) Decision making

3. DSS is most widely used in the ___, analysis in an organization.

A. Planning
B. Support
C. System maintenance
D. All of the mentioned above

Answer: A) Planning

4. A decision support system differs from an ordinary ___

A. Operating System
B. Transaction Process System
C. Operational Application
D. None of the mentioned above

Answer: C) Operational Application

5. A ___ can integrate all multiple variables and produces an outcome.

A. ESS
B. DSS
C. TPS
D. All of these

Answer: B) DSS

6. Which of the following is / are some of the main areas of operation of DSS.

A. Transaction processing
B. Production, finance, and marketing
C. Executive Support System
D. None of the mentioned above

Answer: B) Production, finance, and marketing

7. Which of the following is a good characteristic of a DSS?

A. It has an increment model

B. Responds quickly to decision makers to help in decision making
C. Automates decision making process
D. None of the mentioned above

Answer: B) Responds quickly to decision makers to help in decision making

8. Which of the following is / are the components of a Decision Support System.

A. Knowledge Base
B. Model Management System
C. User Interface
D. All of these

Answer: D) All of these

9. Complete the following DSS model,

A. Output
B. Process
C. Database
D. None of the mentioned above

Answer: C) Database

10. The ___ includes tools that help the end-user of a DSS to navigate through
the system.

A. User Interface
B. Transaction Process System
C. Executive Support System
D. None of the mentioned above

Answer: A) User Interface

11. Database is just like a container which stores data in a ___ manner.

A. Organized
B. Systematic
C. Ordered
D. All of the mentioned above

Answer: D) All of the mentioned above

12. ___ allows companies to support tasks that require more than one person to
work on the task.

A. A Communication-driven DSS
B. Model Driven DSS
C. Knowledge Driven DSS
D. All of the mentioned above

Answer: A) A Communication-driven DSS

13. ___ allows access to and the management of financial, organizational, and
statistical models.

A. Knowledge Driven DSS

B. A Communication-driven DSS
C. Model Driven DSS
D. All of the mentioned above

Answer: D) All of the mentioned above

14. ___ DSS supports companies to store and analyze internal and external data.

A. Model-driven
B. Data Driven DSS
C. Communication-driven
D. All of the mentioned above

Answer: B) Data Driven DSS

15. Which amongst the followings are true with reference to DSS?

A. A DSS increases the speed and efficiency of decision-making activities

B. It automates managerial processes
C. It improves interpersonal communication within the organization
D. All of the mentioned above

Answer: D) All of the mentioned above

16. Which of the following is a limitation of a DSS?

A. It is a costly system, which makes less accessible to smaller companies

B. It is an efficient system for large organizations
C. Implementation of a DSS requires large capital amount
D. None of the above mentioned

Answer: D) None of the above mentioned

17. Decision support system involves analytical modeling activities except?

A. Heuristics
B. What-if analysis
C. Optimization analysis
D. None of the mentioned above

Answer: D) None of the mentioned above

18. The primary purpose of using a DSS is to present information to the

customer in an easy-to-understand way.

A. True
B. False

Answer: A) True

19. A DSS gathers and analyzes data, produce it to create comprehensive

information ___

A. Documents
B. Reports
C. Sheets
D. Papers

Answer: B) Reports

20. A DSS may either be completely computerized or powered by humans.

A. True
B. False

Answer: A) True

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1) The payoff table always has more states of nature than decision alternatives.
FALSE

2) In some cases, the Expected Value of Sample Information can exceed the Expected
Value of Perfect Information.
FALSE
3) The Expected Value of Perfect Information is always a value greater than 0.
FALSE
4) "Uncertainty" implies probabilities; "risk" implies ignorance
FALSE
4) An aggressive decision maker would prefer the minimax regret criterion over the
maximin criterion.
FALSE
5) When using the maximax criterion, the optimal decision alternative may be
determined by simple inspection of the payoff table.
TRUE
6) The "principle of insufficient reason" indicates the decision maker's belief that any
state of nature is as likely to occur as any other state.
TRUE
7) The expected value criterion ignores the decision maker's attitude toward risk.
TRUE
8) EVPI is the smallest expected regret of any decision alternative.
TRUE
Which of the following criteria represents an aggressive/optimistic approach?

a. maximin
b. minimax
c. minimax regret
d. maximax