Republic of the Philippines

DEPARTMENT OF EDUCATION
Region IV-A CALABARZON
PROVINCE OF BATANGAS
St. Blaise Community Academy, Inc.
San Luis, Batangas/ chs_sbca53@yahoo.com
 043 – 783-369309997646638 / 09178076741

FINAL EXAMINATION IN COMPUTER SYSTEM SERVICING 4

12 TVL ICT
2nd SEMESTER
Name: _____________________________________ Date: _________________________________

TEST I. TRUE or FALSE

Direction: Distinguish whether the statement is true or false. Write TRUE if the statement is CORRECT and FALSE if it is
INCORRECT.

_________1. Windows 10 has three built-in PC hardware diagnostic tools.

_________2. Window Memory Diagnostic analyzes system performance on your computer.
_________3. Performance Monitor runs memory tests on your Windows 10 PC.
_________4. A computer's central processing unit (CPU) uses RAM to store long-term information.
_________5. MemTest86 doesn’t have a full-featured graphical interface.
_________6. CrystalDiskInfo doesn’t include advanced power management and audio management tools.
_________7. If you leave the app running in the background, it won’t provide you with live alerts.
_________8. Anything contained in the RAM stays when you turn off your machine.
_________9. Performance Monitor is not a native Windows 10 hardware diagnostic app.
_________10. The parts that will never break are fans, hard disk drives, CPUs, and GPUs.
_________11. There is such thing as Sheet1 and Sheet2.
_________12. You can work with multiple sheets.
_________13. You can export a Google spreadsheet to an Excel Format.
_________14. The entire spreadsheet is composed of rows and columns of cells.
_________15. Spreadsheets can help your education.

TEST II. Multiple Choice.

Direction: Identify the word or group of words being referred in the sentence. Choose the letter of the correct answer.

_________16. What is a spreadsheet?

a. A document on a computer.
b. A sheet that is spread out.
c. A google app.
d. A type of paper.
_________17. What is a spreadsheet used for?
a. Used to process and perform calculations of raw data.
b. Spreadsheets are used to organize your food.
c. They are used to edit data.
d. It is used to spread things.
_________18. Which one of these do you not have to do to save a spreadsheet?
a. Export your spreadsheet to a Microsoft Excel.
b. From within the spreadsheet window, click the save button at the top right of the screen.
c. When the dialog box appears enter a name for the spreadsheet into the Save spreadsheets as box.
d. Click the OK button.
_________19. What is a column?
a. Data arranged vertically in a spreadsheet.
b. Data.
c. Data arranged horizontally in a spreadsheet.
d. It is a google format.
_________20. What is a formula in Spreadsheets?
a. An expression which calculates the value of the cell.
b. Something baby’s drink.
c. Something Plankton wants to steal from the Krusty Krab in SpongeBob SquarePants.
d. A cell.
_________21. What is a chart?
a. A graphic representation of values and their relationships.
b. Appears vertically in a worksheet and is identified by letters at the top of the worksheet window.
c. Keeps row or column titles on the screen no matter where you scroll in the worksheet.
d. Paper.
_________22. Which one of these steps do you not need to do when creating a spreadsheet?
a. Choose File > Save As.
b. Start Word and open the document to which you want to add a spreadsheet.

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 c. Select the "Insert" tab and click the "Object" drop-down arrow in the Text group.
d. Click "Object." Select a worksheet option from the Object Type list, such as "Microsoft Excel 97-2003
Worksheet," and click "OK."
_________23. Which one of these steps do you not need to do in order to share a spreadsheet?
a. You find a friend.
b. Open the shared workbook.
c. In the Popular category, under Personalize your copy of Office, in the User Name box, enter the user’s name
that you want to use to identify your work in the shared workbook, and then click OK.
d. Click the Microsoft Office Button, and then click Excel Options.
_________24. What is an arrangement of cells in columns and rows used to organize information, usually in numerical form?
a. Spreadsheet
b. Workbook
c. Label
d. formula
_________25. What is a file that contains one or more spreadsheets?
a. Workbook
b. Formula
c. Cell
d. function
_________26. The area where a row and column meet:
a. cell
b. cube
c. blog
d. unit
_________27. Column width is adjusted to fit ______ entry.
a. Longest
b. Shortest
c. Spreadsheet
d. Aligned
_________28. _______is used to fill a column or row with consecutive data.
a. auto fill
b. freeze panes
c. primary sort
d. editing
_________29. A space near the top of the spreadsheet where the formulas or other information in the active cell can be viewed is
called the:
a. formula bar
b. address label
c. title bar
d. active cell
_________30. A _____classification is used for cells that contain text or for numbers that will not be used in calculation.
a. Label
b. Formula
c. Value
d. cell data

TEST III. APPLICATION

Direction: Determine the parts being highlighted in the images below.

_________31. – 32.
a. Active Cell
b. Formula Bar
c. Column
d. Row

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_________33. – 34.
a. Row
b. Column
c. Cell
d. Active Cell

_________35. – 36.
a. Column
b. Row
c. Ribbon
d. Formula bar

_________37. – 38.
a. Ribbon
b. Home tab
c. Row
d. Insert tab

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_________39. – 40.
a. Formula bar
b. Ribbon
c. Raw
d. Column

TEST IV. ANALYSIS

Direction: Evaluate the following situations below and determine the reason on the following choices.

_________41. While inspecting a motherboard, you notice a discolored area. What usually causes this?
a. Power surge
b. Spilled liquid
c. Improper manufacture
d. Underclocking
_________42. Users are complaining that their print jobs are not printing. You open the print queue and see 50 jobs lined up. The printer
is connected properly and online. What should you do?
a. Stop and restart the print spooler.
b. Open Printer Troubleshooting and have it diagnosed the problem.
c. Delete and reinstall the printer.
d. Delete and reinstall Windows.
_________43. You are having problems with the video card in one of your computers. Where could you check for troubleshooting
information?
a. The video card manufacturer’s website
b. Another computer with the same video card.
c. Any manual about video card.
d. The server logs.
_________44. You have an inkjet printer. Recently, papers are being printed with excessive amounts of ink, and the ink is smearing.
What is the most likely cause of the problem?
a. A faulty ink cartridge.
b. A faulty fuser.
c. A corrupt print driver.
d. Too much humidity in the air.
_________45. The display on your laptop appears warped and fuzzy. You plug in an external monitor, and the image on it is fine. What
is the most likely cause of the problem?
a. The LCD displays
b. The video cards
c. The motherboard
d. The video driver
_________46. You turn a computer on, but nothing shows up on the monitor. Instead of one beep, you hear one long beep followed by
three short beeps. What is the problem?
a. Not enough information; you need to look up the beep code to determine the problem.
b. The video card is dead.
c. The BIOS is not functioning.
d. The motherboard is dead.
_________47. You turn a computer on and it doesn’t boot up properly. From inside the case, you hear a rhythmic ticking sound. What
is most likely the problem?
a. The hard drive
b. The motherboard
c. The power supply fan
d. The video card
_________48. A user calls saying that his laptop won’t power on. He charged it all night, so he knows that the battery is fine. What
should you have him do first?
a. Plug the laptop in using an AC adapter and try to power it on.
b. Toggle the battery power switch on the front of the laptop, and then try to power it on.
c. Replace the battery with a spare and try to power it on.

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 d. Send the laptop in for service.
_________49. What is the most likely cause of a Windows Error (Blue Screen of Death) on a typical home computer?
a. Damage to the operating system (Windows) from a computer virus causes most Windows errors.
b. Bad computer memory (RAM) causes most Windows errors.
c. Bugs in Microsoft Windows cause most Windows errors.
d. Bugs in non-Microsoft products cause most Windows errors.
_________50. What are two computer problems easily diagnosed just by listening to your computer?
a. You can hear magnetic hard drive problems and fan problems.
b. You can hear sound card problems and video card problems.
c. You can hear memory problems and computer monitor problems.
d. You can hear network card problems and CPU problems.

Your exam ends here. ❤

“BE STRONG AND COURAGEOUS SAYS THE LORD, DO NOT BE TERRIFIED, DO NOT BE DISCOURAGED FOR THE
LORD YOUR GOD WILL BE WITH YOU WHEREVER YOU GO”
- Joshua 1:9

PREPARED BY:

SIR JOSHUA M. BONSOL

SUBJECT TEACHER

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