LILIAN: Hi! How's your day going? I hope it's been fantastic so far.

My name is Lilian Hernández

from Zara. I couldn't not notice your incredible style. Are you a fan of fashion?

SANDRA: Hello! I'm doing well, thanks. Yes, I love fashion, and I try to keep up with the latest
trends. How can I assist you today?

LILIAN: That's great to hear! Your style certainly reflects your passion for fashion. I have something
I think that you and Liverpool will really appreciate. I understand that you're responsible for
selecting products that align with Liverpool's brand and values. Well, I'd like to introduce you to a
fantastic opportunity. Zara has recently launched a new line of jeans that not only meet Liverpool's
quality standards but also have the potential to become a customer favorite.

SANDRA: I'm interested. Please go on.

LILIAN: They come in various styles and colors, making them versatile and suitable for different
customer preferences. We believe they would be a great addition to Liverpool's product offerings.

SANDRA: Versatility is always a plus. Go on.

LILIAN: Indeed, versatility is key. What's even more appealing is that these jeans are crafted with
high-quality materials, ensuring durability and long-lasting customer satisfaction. This can help
Liverpool maintain its reputation for quality products.

SANDRA: That's crucial for us. But, how do they align with our brand values?

LILIAN: Great question! Liverpool values creating a positive and stylish shopping experience for
customers, right? These jeans not only look stylish but also provide a comfortable fit, ensuring that
your customers feel good and look good when wearing them. It's all about making fashion
accessible and enjoyable for everyone.

SANDRA: Comfort is a big deal for me, especially at work. I don't want to feel restricted.

LILIAN: That's exactly what I thought! These jeans aren't just about looking good; they're designed
for maximum comfort. For example when you're working here or enjoying your free time, you'll
feel relaxed and confident in them.

SANDRA: I like the sound of that. How about pricing?

LILIAN: We're dedicated to offering competitive pricing and flexible terms, making it easy for
Liverpool to introduce these jeans to your customers without any financial concerns. I believe this
product line could bring increased higher sales for Liverpool.

SANDRA: Those are certainly attractive points. What's the next step?

LILIAN: I would love to discuss this further with you and potentially arrange a product presentation
at your convenience. This way, you can get a firsthand look at the product and assess its potential
for Liverpool. I'm confident this partnership could be beneficial for both parties.

SANDRA: I'm open to that. Let's set up another meeting.

LILIAN: Fantastic! I'll get in touch to arrange the details. Thank you for your time today, and I look
forward to speaking with you again soon.
Selling Zara jeans to a prospect who works at Liverpool and has a yellow style of communication
(someone who values social interaction, relationships, and positivity), you'll want to approach the
conversation with a friendly and social tone while highlighting the fashionable aspects of the
product.

Prospect:

Name: Sandra Maria

Communication style: Yellow

Assistant´s Name: Daniela

Purpose of the visit: Present the new line of Zara jeans and make it possible to sell them in
Liverpool

Type of styles:

• High waist
• Mid-rise
• Low-rise
• Straight
• Wide leg
• Skinny
• Flared

Qualities:

• Versatile
• Comfort
• High-quality materials
• Durability