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SERVICE MANUAL Field Service

950

2009.09
Ver. 2.0
Revision history
After publication of this service manual, the parts and mechanism may be subject to change for
improvement of their performance.
Therefore, the descriptions given in this service manual may not coincide with the actual machine.

When any change has been made to the descriptions in the service manual, a revised version will be
issued with a revision mark added as required.

Revision mark:
• To indicate clearly a section revised, 1 is shown at the left margin of the revised section.
The number inside 1 represents the number of times the revision has been made.

• To indicate clearly a page that contains the revision, 1 is shown near the page number of the
corresponding page.
The number inside 1 represents the number of times the revision has been made.

NOTE
Revision marks shown in a page are restricted only to the latest ones with the old ones deleted.
• When a page revised in Ver. 2.0 has been changed in Ver. 3.0:
The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted.
• When a page revised in Ver. 2.0 has not been changed in Ver. 3.0:
The revision marks for Ver. 2.0 are left as they are.

2011/08 2.03 Addition of precautions on executing ISW


2010/12 2.02 Manual revision according to new function addition.
2009/11 2.01 Revision in relation to change of description
Revision due to the addition of a new option (GP, MK).
2009/09 2.0 1 Addition of relay connector layout.
2009/06 1.0 — Issue of the first edition
Date Service manual Ver. Revision mark Descriptions of revision
Field Service Ver.2.0 Sep. 2009 CONTENTS

CONTENTS

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SAFETY AND IMPORTANT WARNING ITEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S-1
IMPORTANT NOTICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S-1
DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S-1
SAFETY WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S-2
SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S-13
IMPORTANT NOTICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S-13
INDICATION OF WARNING ON THE MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S-14
MEASURES TO TAKE IN CASE OF AN ACCIDENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S-20
Legal restrictions on copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Composition of the service manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Notation of the service manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

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OUTLINE
1. SYSTEM CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2. PRODUCT SPECIFICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.1 Main body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.2 DF-616 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.3 LU-407/408 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.4 FS-528/611 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.5 PI-506. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.6 PK-504/505 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.7 ZU-607 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.8 TU-502 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.9 RC-501. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.10 IC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.11 GP-501/MK-724 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.11.1 GP-501 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.11.2 MK-724 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

MAINTENANCE
3. PERIODIC CHECK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.1 Maintenance item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.1.1 Main body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.1.2 DF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3.1.3 LU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
3.1.4 FS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3.1.5 PI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.1.6 PK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3.1.7 ZU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3.1.8 TU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.1.9 RC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
3.1.10 GP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
3.2 Replacement parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3.2.1 Periodically replacement parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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CONTENTS Field Service Ver.2.0 Sep. 2009

3.2.2 Spot replacement parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62


3.3 Life value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
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3.3.1 Life value of materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62


3.3.2 Life value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4. SERVICE TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.1 Service material list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.2 Jig list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4.3 Mail remote notification system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.3.1 Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.3.2 Operating environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.3.3 Major functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.3.4 Initial setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4.3.5 Usage of the mail remote notification system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
4.3.6 Mail sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
4.4 Machine setting data Import/Export. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4.4.1 Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4.5 Job history list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4.5.1 OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4.5.2 Major functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4.5.3 Setting method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4.6 Acquisition of the controller log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
4.6.1 Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
4.6.2 Preparation in advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
4.6.3 Procedure for acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
5. REWRITING FIRMWARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
5.1 Outline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
5.1.1 Notes for rewriting firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
5.1.2 Firmware data flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
5.1.3 Main body setting in ISW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
5.2 ISWTrns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
5.2.1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
5.2.2 Installation of the ISWTrns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
5.2.3 Usage of the ISWTrns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
5.2.4 Error list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
5.3 Internet ISW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
5.3.1 Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
5.3.2 Operating environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
5.3.3 Initial setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
5.3.4 Internet ISW using the Web Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
5.3.5 Internet ISW using the operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
5.3.6 Authentication of the proxy server in the Internet ISW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

ADJUSTMENT/SETTING
6. HOW TO USE THE ADJUSTMENT/SETTING SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
6.1 Checking before starting work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
6.2 Checkpoints when conducting on-site service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
7. UTILITY MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
7.1 List of utility mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
7.2 Display/Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
7.2.1 Display method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

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7.2.2 Exit method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120


8. ADJUSTMENT ITEM LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

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8.1 Priority for Adjustment/Setting after replacing parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
9. SERVICE MODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
9.1 List of service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
9.2 Display/Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
9.2.1 Display method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
9.2.2 Exit method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
9.3 Machine Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
9.3.1 Tray Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
9.3.2 Registration Line Speed (Magnification Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
9.3.3 Printer S1 FD-Mag. Adj. (Magnification Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
9.3.4 Printer S2 FD-Mag. Adj. (Magnification Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
9.3.5 Printer S1 CD-Mag. Adj. (Magnification Adjustment). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
9.3.6 Printer S2 CD-Mag. Adj. (Magnification Adjustment). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
9.3.7 Scanner FD-Mag. Adjustment (Magnification Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
9.3.8 ADF FD-Mag. Adjustment (Magnification Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
9.3.9 Printer S1 Restart Timing (Timing Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
9.3.10 Printer S2 Restart Timing (Timing Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
9.3.11 Printer Registration Loop (Timing Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
9.3.12 Printer Pre-Registration (Timing Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
9.3.13 Printer Lead Edge Margin (Timing Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
9.3.14 Transfer Assist Timing (Timing Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
9.3.15 Scanner Restart Timing (Timing Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
9.3.16 ADF Restart Timing Adj. (Timing Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
9.3.17 ADF Registration Loop Adj. (Timing Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
9.3.18 Printer Centering Adj. (Centering Adjustment). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
9.3.19 Scanner Centering Adj. (Centering Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
9.3.20 ADF Centering Adj. (Centering Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
9.3.21 Distortion correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
9.3.22 Non-ImageArea Erase Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
9.3.23 ADF Density Adjustment (ADF Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
9.3.24 ADF Original Size Adj. (ADF Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
9.3.25 ADF Sensor Sensitivity (ADF Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
9.3.26 ADF Skew Offset Adj. (ADF Adjustment). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
9.3.27 Recall standard data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
9.4 Process adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9.4.1 High Voltage Auto Adj. (High Voltage Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9.4.2 HV Adjustment (Charge) (High Voltage Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9.4.3 HV Adjustment (Transfer) (High Voltage Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9.4.4 HV Adj. (Separation AC) (High Voltage Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9.4.5 HV Adj. (Separation DC) (High Voltage Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9.4.6 HV Adj. (Charging grid volt.) (High Voltage Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9.4.7 HV Adj. (BiasDevelop. DC) (High Voltage Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9.4.8 Transfer Guide Confirm (High Voltage Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
9.4.9 Blade Setting Mode (Drum Peculiarity Adj.). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
9.4.10 Auto Drum Potential (Drum Peculiarity Adj.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
9.4.11 Auto Maximum Density Adj. (Drum Peculiarity Adj.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
9.4.12 Auto Dot Diameter Adj. (Drum Peculiarity Adj.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
9.4.13 LD Offset Adjustment (Drum Peculiarity Adj.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

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CONTENTS Field Service Ver.2.0 Sep. 2009

9.4.14 Auto Gamma Adj. (1dot) (Drum Peculiarity Adj.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165


9.4.15 LD1 Bias Adjustment (Drum Peculiarity Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
bizhub PRO 950

9.4.16 LD2 Bias Adjustment (Drum Peculiarity Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165


9.4.17 Cartridge Set Mode (Drum Peculiarity Adj.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
9.4.18 Drum Peculiarity Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
9.4.19 User Paper Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
9.4.20 Recall Standard Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
9.5 Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
9.5.1 Maintenance Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
9.5.2 Counter/Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
9.5.3 Special Parts Counter (Parts Counter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
9.5.4 Voluntary Part Counter (Parts Counter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
9.6 Machine Condition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
9.6.1 I/O Check Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
9.6.2 Input check mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
9.6.3 Output check mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
9.6.4 Operations in the I/O check mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
9.7 List output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
9.7.1 List Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
9.8 Test mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
9.8.1 Test Pattern Output Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
9.8.2 Test Pattern Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
9.8.3 Running Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
9.9 System setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
9.9.1 Software DIPSW Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
9.9.2 Telephone Number Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
9.9.3 M/C Serial Number Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
9.9.4 Setting Date Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
9.10 Firmware version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
9.11 CS Remote Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
9.11.1 Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
9.11.2 Setup procedure of the CS Remote Care (When using the E-mail) . . . . . . . . . . . . . . . . . . . . . 258
9.11.3 Setup procedure of the CS Remote Care (When using the phone line modem) . . . . . . . . . . . 263
9.11.4 Setup procedure of the CS Remote Care (When using the WebDAV server) . . . . . . . . . . . . . . 265
9.11.5 List of combinations of E-mail CS Remote Care and Mail remote notification system . . . . . . . 269
9.11.6 Mail initial setting (In the case of the main body NIC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
9.11.7 Mail initial setting (In the case of controller NIC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
9.11.8 http Communication Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
9.11.9 Software SW setting for CS Remote Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
9.11.10 Setup confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
9.11.11 Maintenance call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
9.11.12 Center call from manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
9.11.13 Confirm communication log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
9.11.14 Initialization of RAM for CS Remote Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
9.11.15 Error code list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
9.11.16 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
9.12 ISW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
9.13 Finisher adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
9.13.1 Fold & Staple stopper adj. (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
9.13.2 Half hold stopper adjustment (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

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9.13.3 Cover sheet tray size adjustment (PI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286


9.13.4 Trimming stopper adjustment (TU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

bizhub PRO 950


9.13.5 Punch kit vertical position adjustment (PK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
9.13.6 Punch kit horizontal position adjustment (PK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
9.13.7 Punch unit vertical position adjustment (ZU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
9.13.8 Punch unit horizontal position adjustment (ZU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
9.13.9 Punch registration loop adjustment (ZU/PK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
9.13.10 Z-fold position adjustment (ZU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
9.13.11 Adjusting the tri-folding position (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
9.13.12 Staple Finisher Pitch Adj (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
9.13.13 Fold and staple pitch adjustment (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
9.14 Administrator setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
9.14.1 Administrator authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
9.14.2 Administrator password setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
9.15 CE Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
9.15.1 CE authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
9.15.2 CE password setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
9.16 IC HDD format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
10. ADJUSTMENT FOR POD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
10.1 Before using the adjustment for POD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
10.2 The front and back registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
10.2.1 The front and back registration (printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
10.2.2 The front and back registration (scanner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
10.2.3 The front and back registration (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
10.2.4 The front and back registration by user (by paper brand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
10.2.5 The front and back registration by user (for fine adjustments) . . . . . . . . . . . . . . . . . . . . . . . . . 311
10.3 Settings for feeding carbonless paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
10.4 Image density adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
10.4.1 Darken image density. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
10.4.2 Lighten image density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
10.5 User setting of each paper brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
11. MECHANICAL ADJUSTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
11.1 Main body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
11.1.1 Mis-centering adjustment of the trays 1, 2 and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
11.1.2 Separation pressure adjustment of the tray1, 2 and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
11.1.3 Paper feed roller pressure adjustment of the trays 1, 2 and 3 . . . . . . . . . . . . . . . . . . . . . . . . . 321
11.1.4 Lift tray horizontal adjustment of the trays 1, 2 and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
11.1.5 Incline adjustment of the registration section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
11.1.6 Incline adjustment of the trays 1, 2, and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
11.1.7 Separation pressure adjustment of the bypass tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
11.1.8 Paper feed height adjustment of the trays 1, 2 and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
11.1.9 Pick-up release amount adjustment of the trays 1, 2 and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . 329
11.2 DF-616 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
11.2.1 Paper skew adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
11.2.2 Hinge pressure adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
11.2.3 Height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
11.2.4 Adjustment to prevent false detection by the original count sensor (PS310),
original size sensors /Rt (PS302) and /Lt (PS303) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
11.3 LU-407/408 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
11.3.1 Separation pressure adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

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CONTENTS Field Service Ver.2.0 Sep. 2009

11.3.2 Feed roller pressure adjustment (LU-408 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338


11.3.3 Paper lift plate horizontal adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
bizhub PRO 950

11.3.4 Paper centering adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342


11.3.5 Paper skew adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
11.3.6 Paper feed height (upper limit) adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
11.3.7 Pick-up release amount adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
11.4 FS-528/611. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
11.4.1 Adjusting the bypass gate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
11.4.2 Shift position adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
11.4.3 Adjusting the paper exit solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
11.4.4 Adjusting the mounting position of the paper exit belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
11.4.5 Adjusting the mounting position of the alignment plate /Up. . . . . . . . . . . . . . . . . . . . . . . . . . . 360
11.4.6 Adjusting the mounting position of the alignment plate /Lw (FS-611) . . . . . . . . . . . . . . . . . . . 365
11.4.7 Staple position adjustment (flat-stapling). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
11.4.8 Staple position adjustment (saddle stitching) (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
11.4.9 Stapler vertical position adjustment (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
11.4.10 Folding stopper tilt adjustment (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
11.4.11 Adjusting the folding pressure (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
11.4.12 Adjusting the tri-folding position (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
11.5 PI-506 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
11.5.1 PI displacement adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
11.5.2 Tilt adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
11.6 PK-504/505 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
11.6.1 Punch hole position tilt adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
11.6.2 Paper size sensor sensitivity adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
11.7 ZU-607 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
11.7.1 Paper edge sensor sensitivity adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
11.7.2 Gate solenoid /Lw (SD1) adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
11.7.3 1st folding skew adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
11.7.4 2nd folding skew adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
11.7.5 2nd stopper position adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
11.8 TU-502 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
11.8.1 Sheet trimming parallelism adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

TROUBLESHOOTING
12. JAM CODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
12.1 Jam code list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
13. MALFUNCTION CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
13.1 Malfunction code list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
14. TROUBLES THAT DO NOT DISPLAY THE MALFUNCTION CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466
14.1 The power of main body does not turn ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466
14.1.1 Turn ON the main power switch but the power LED of the operation panel
does not light up in red. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466
14.1.2 Turn ON the main power switch and the sub power switch,
but the touch panel does not display anything. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
14.1.3 Turn ON the sub power switch but the power LED does not switch from red to green. . . . . . 468
14.2 The power is not supplied to DF-616. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
14.3 The power is not supplied to the paper feed option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
14.3.1 LU-407/408 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
14.4 The power is not supplied to the finisher option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470

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14.4.1 FS-528/611 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470


14.4.2 ZU-607 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471

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14.4.3 TU-502 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
15. IMAGE TROUBLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473
15.1 Initial check items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473
15.2 Printer system procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
15.2.1 Check the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
15.2.2 Image Stabilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
15.2.3 Printer system: White lines in sub scan direction, White bands in sub scan direction,
Black lines in sub scan direction, Black bands in sub scan direction . . . . . . . . . . . . . . . . . . . 476
15.2.4 Printer system: White lines in main scan direction, White bands in main scan direction,
Black lines in main scan direction, Black bands in main scan direction . . . . . . . . . . . . . . . . . . 477
15.2.5 Printer system: Uneven density in sub scan direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
15.2.6 Printer system: Uneven density in main scan direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
15.2.7 Printer system: Light density (ID lowering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
15.2.8 Printer system: Gradation error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
15.2.9 Printer system: Gray background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482
15.2.10 Printer system: Void areas, White spots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483
15.2.11 Printer system: Black spots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484
15.2.12 Printer system: Image blurring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
15.2.13 Printer system: Poor fusing performance, Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486
15.2.14 Printer system: Brush effect, Image bleeding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487
15.2.15 Printer system: Inky backside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488
15.2.16 Printer system: Blank print, Black print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489
15.2.17 Printer system: Pitch unevenness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490
15.3 Scanner system procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
15.3.1 Scanner check items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
15.3.2 Scanner system: White lines in sub scan direction, White bands in sub scan direction,
Black lines in sub scan direction, Black bands in sub scan direction . . . . . . . . . . . . . . . . . . . 492
15.3.3 Scanner system: White lines in main scan direction, White bands in main scan direction,
Black lines in main scan direction, Black bands in main scan direction . . . . . . . . . . . . . . . . . . 493
15.3.4 Scanner system: Black spots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494
15.3.5 Scanner system: Gray background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495
15.3.6 Scanner system: Blurred image, Brush effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496
15.3.7 Scanner system: Moire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
15.3.8 Scanner system: Leaning image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498
15.3.9 Scanner system: Image distortion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499
15.3.10 Scanner system: Low image density, Rough image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
15.3.11 Scanner system: Blank copy, Black copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501
15.3.12 Scanner system: Uneven density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502
15.4 Controller system procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503
15.4.1 Controller check item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503
15.4.2 Controller system: Blank print, Black print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504
16. CONTROLLER TROUBLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505
16.1 Even if the power of the main body is turned ON, [Data can be received.]
is not displayed on the operation panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505
16.2 The print jobs on the PC side are completed, but no printing starts. . . . . . . . . . . . . . . . . . . . . . . . . 505
17. TROUBLESHOOTING (GP-501) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
17.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
17.1.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
17.1.2 Back Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508
17.1.3 Die Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509

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17.2 Initial Service Action. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510


17.3 Mis-Feed Service Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
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17.4 Final Service Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514

APPENDIX
18. PARTS LAYOUT DRAWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
18.1 Main body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
18.1.1 Switch/sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
18.1.2 Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
18.1.3 Boards and others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535
18.2 DF-616 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542
18.3 LU-407/408. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
18.4 FS-528/611. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548
18.5 PI-506 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552
18.6 PK-504/505 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553
18.6.1 PK-504. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553
18.6.2 PK-505. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553
18.7 ZU-607 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554
18.8 TU-502 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556
18.9 GP-501 / MK-724 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
18.9.1 GP-501 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
18.9.2 MK-724 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566
19. CONNECTOR LAYOUT DRAWING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567
19.1 Main body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567
19.1.1 Connector in the board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567
19.2 DF-616 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577
19.2.1 Connector in the board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577
19.3 LU-407/408. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 578
19.4 FS-528/611. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 579
19.5 PI-506 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 581
19.6 PK-504/505 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 582
19.7 ZU-607 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583
19.8 TU-502 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584
19.8.1 Connector in the board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584
19.9 GP-501/MK-724 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585
19.9.1 Connector in the board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585
20. RELAY CONNECTOR LAYOUT DRAWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587
20.1 Main body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587
21. TIMING CHART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599
21.1 Main body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599
21.1.1 Timing chart when the sub power switch (SW2) is turned ON . . . . . . . . . . . . . . . . . . . . . . . . . 599
21.1.2 Timing chart in single-sided copy mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 600
21.1.3 Timing chart in double-sided copy mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
21.2 DF-616 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602
21.2.1 Timing chart in single-sided mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602
21.2.2 Timing chart in double-sided mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 603
21.3 LU-407/408. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604
21.3.1 Timing chart in single-sided mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604
21.4 FS-528/611. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605
21.4.1 Timing chart of the staple mode (FS-528) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605

viii
Field Service Ver.2.0 Sep. 2009 CONTENTS

21.4.2 Timing chart of the sort mode (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606


21.4.3 Timing chart of the staple mode (FS-611). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607

bizhub PRO 950


21.4.4 Timing chart of the saddle stitching mode (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608
21.4.5 Timing chart of the tri-folding mode (FS-611) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609
21.5 PI-506. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
21.5.1 Timing chart of the auto paper feed mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
21.6 PK-504/505 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
21.6.1 Timing chart of the punch mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
21.7 ZU-607 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612
21.7.1 Timing chart in Z-Folding, punch mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612
21.8 TU-502 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
21.8.1 Timing chart of the trimming mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
21.8.2 Timing chart of the through mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614
22. OVERALL WIRING DIAGRAM
22.1 Main body 1/3
22.2 Main body 2/3
22.3 Main body 3/3
22.4 Main body 1/3-1
22.5 Main body 1/3-2
22.6 Main body 1/3-3
22.7 Main body 1/3-4
22.8 Main body 2/3-1
22.9 Main body 2/3-2
22.10 Main body 2/3-3
22.11 Main body 2/3-4
22.12 Main body 3/3-1
22.13 Main body 3/3-2
22.14 Main body 3/3-3
22.15 Main body 3/3-4
22.16 DF
22.17 LU
22.18 FS
22.19 PI
22.20 PK-504
22.21 PK-505
22.22 ZU
22.23 TU
22.24 GP/MK
23. PAPER SETTING
23.1 Relationship between the optimum value and the control of each of setting items by paper brand
(U.S.A. paper) (for fusing hard roller)
23.2 Relationship between the optimum value and the control of each of setting items by paper brand
(U.S.A. paper) (for fusing soft roller)
23.3 Relationship between the optimum value and the control of each of setting items by paper brand
(European paper) (for fusing hard roller)
23.4 Relationship between the optimum value and the control of each of setting items by paper brand
(European paper) (for fusing soft roller)
23.5 Conversion table of paper weight

ix
CONTENTS Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

Blank page

x
SAFETY AND IMPORTANT WARNING ITEMS

SAFETY AND IMPORTANT WARNING ITEMS


Read carefully the Safety and Important Warning Items described below to understand
them before doing service work.

IMPORTANT NOTICE
Because of possible hazards to an inexperienced person servicing this product as well as
the risk of damage to the product, Konica Minolta Business Technologies, INC. (hereafter
called the KMBT) strongly recommends that all servicing be performed only by KMBT-
trained service technicians.
Changes may have been made to this product to improve its performance after this Service
Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that
the information contained in this Service Manual is complete and accurate.
The user of this Service Manual must assume all risks of personal injury and/or damage to
the product while servicing the product for which this Service Manual is intended.
Therefore, this Service Manual must be carefully read before doing service work both in the
course of technical training and even after that, for performing maintenance and control of
the product properly.
Keep this Service Manual also for future service.

DESCRIPTION ITEMS FOR DANGER,


WARNING AND CAUTION
In this Service Manual, each of three expressions " DANGER", " WARNING", and
" CAUTION" is defined as follows together with a symbol mark to be used in a limited
meaning.
When servicing the product, the relevant works (disassembling, reassembling, adjustment,
repair, maintenance, etc.) need to be conducted with utmost care.

DANGER: Action having a high possibility of suffering death or serious injury

WARNING: Action having a possibility of suffering death or serious injury

CAUTION: Action having a possibility of suffering a slight wound, medium


trouble and property damage

Symbols used for safety and important warning items are defined as follows:

:Precaution when using the


copier. General Electric hazard High
precaution temperature

:Prohibition when using the


copier. General Do not touch Do not
prohibition with wet hand disassemble

:Direction when using the


copier. General Unplug Ground/Earth
instruction

S-1
SAFETY AND IMPORTANT WARNING ITEMS

SAFETY WARNINGS
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA
BUSINESS TECHNOLOGIES, INC.

Konica Minolta brand products are renowned for their high reliability. This reliability is
achieved through high-quality design and a solid service network.
Product design is a highly complicated and delicate process where numerous mechanical,
physical, and electrical aspects have to be taken into consideration, with the aim of arriving
at proper tolerances and safety factors. For this reason, unauthorized modifications involve
a high risk of degradation in performance and safety. Such modifications are therefore
strictly prohibited. The points listed below are not exhaustive, but they illustrate the reason-
ing behind this policy.

Prohibited Actions

DANGER
• Using any cables or power cord not specified by KMBT.

• Using any fuse or thermostat not specified by KMBT.


Safety will not be assured, leading to a risk of fire and
injury.

• Disabling fuse functions or bridging fuse terminals with


wire, metal clips, solder or similar object.

• Disabling relay functions (such as wedging paper between


relay contacts)

• Disabling safety functions (interlocks, safety circuits, etc.)


Safety will not be assured, leading to a risk of fire and
injury.

• Making any modification to the product unless instructed


by KMBT

• Using parts not specified by KMBT

S-2
SAFETY AND IMPORTANT WARNING ITEMS

[2] POWER PLUG SELECTION


In some countries or areas, the power plug provided with the product may not fit wall outlet
used in the area. In that case, it is obligation of customer engineer (hereafter called the CE)
to attach appropriate power plug or power cord set in order to connect the product to the
supply.

Power Cord Set or Power Plug

WARNING
• Use power supply cord set which meets the following
criteria:
AC230V
- provided with a plug having configuration intended for
the connection to wall outlet appropriate for the prod-
uct's rated voltage and current, and
- the plug has pin/terminal(s) for grounding, and
- provided with three-conductor cable having enough cur-
rent capacity, and
AC208V 240V
- the cord set meets regulatory requirements for the area.
Use of inadequate cord set leads to fire or electric shock.
• Attach power plug which meets the following criteria:
- having configuration intended for the connection to wall
outlet appropriate for the product's rated voltage and
current, and
- the plug has pin/terminal(s) for grounding, and
- meets regulatory requirements for the area.
Use of inadequate cord set leads to the product connect-
ing to inadequate power supply (voltage, current capac-
ity, grounding), and may result in fire or electric shock.

• Conductors in the power cable must be connected to ter-


minals of the plug according to the following order:
• Black or Brown: L (line)
• White or Light Blue: N (neutral)
• Green/Yellow: PE (earth)
Wrong connection may cancel safeguards within the
product, and results in fire or electric shock.

S-3
SAFETY AND IMPORTANT WARNING ITEMS

[3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE


Konica Minolta brand products are extensively tested before shipping, to ensure that all
applicable safety standards are met, in order to protect the customer and CE from the risk
of injury. However, in daily use, any electrical equipment may be subject to parts wear and
eventual failure. In order to maintain safety and reliability, the CE must perform regular
safety checks.

1. Power Supply

Connection to Power Supply

WARNING
• Check that mains voltage is as specified.
Connection to wrong voltage supply may result in fire or
electric shock. ?V

• Connect power plug directly into wall outlet having same


configuration as the plug.
Use of an adapter leads to the product connecting to kw
inadequate power supply (voltage, current capacity,
grounding), and may result in fire or electric shock.
If proper wall outlet is not available, advice the customer
to contact qualified electrician for the installation.

• Plug the power cord into the dedicated wall outlet with a
capacity greater than the maximum power consumption.
If excessive current flows in the wall outlet, fire may
result.

• If two or more power cords can be plugged into the wall


outlet, the total load must not exceed the rating of the wall
outlet.
If excessive current flows in the wall outlet, fire may
result.

• Make sure the power cord is plugged in the wall outlet


securely.
Contact problems may lead to increased resistance,
overheating, and the risk of fire.

S-4
SAFETY AND IMPORTANT WARNING ITEMS

Connection to Power Supply

WARNING
• Check whether the product is grounded properly.
If current leakage occurs in an ungrounded product, you
may suffer electric shock while operating the product.
Connect power plug to grounded wall outlet.

Power Plug and Cord

WARNING
• When using the power cord set (outlet type) that came
with this product, make sure the connector is securely
inserted in the outlet of the product.
When securing measure is provided, secure the cord with
the fixture properly.
If the power cord (outlet type) is not connected to the
product securely, a contact problem may lead to
increased resistance, overheating, and risk of fire.

• Check whether the power cord is not stepped on or


pinched by a table and so on.
Overheating may occur there, leading to a risk of fire.

• Check whether the power cord is damaged. Check


whether the sheath is damaged.
If the power plug, cord, or sheath is damaged, replace
with a new power cord or cord set (with plug and connec-
tor on each end) specified by KMBT.
Using the damaged power cord may result in fire or elec-
tric shock.

• Do not bundle or tie the power cord.


Overheating may occur there, leading to a risk of fire.

S-5
SAFETY AND IMPORTANT WARNING ITEMS

Power Plug and Cord

WARNING
• Check whether dust is collected around the power plug
and wall outlet.
Using the power plug and wall outlet without removing
dust may result in fire.

• Do not insert the power plug into the wall outlet with a wet
hand.
The risk of electric shock exists.
• When unplugging the power cord, grasp the plug, not the
cable.
The cable may be broken, leading to a risk of fire and
electric shock.

Wiring

WARNING
• Never use multi-plug adapters to plug multiple power
cords in the same outlet.
If used, the risk of fire exists.

• When an extension cord is required, use a specified one.


Current that can flow in the extension cord is limited, so
using a too long extension cord may result in fire.
Do not use an extension cable reel with the cable taken
up. Fire may result.

S-6
SAFETY AND IMPORTANT WARNING ITEMS

2. Installation Requirements

Prohibited Installation Places

WARNING
• Do not place the product near flammable materials or vol-
atile materials that may catch fire.
A risk of fire exists.

• Do not place the product in a place exposed to water such


as rain.
A risk of fire and electric shock exists.

When not Using the Product for a long time

WARNING
• When the product is not used over an extended period of
time (holidays, etc.), switch it off and unplug the power
cord.
Dust collected around the power plug and outlet may
cause fire.

Ventilation

CAUTION
• The product generates ozone gas during operation, but it
will not be harmful to the human body.
If a bad smell of ozone is present in the following cases,
ventilate the room.
a. When the product is used in a poorly ventilated room
b. When taking a lot of copies
c. When using multiple products at the same time

Fixing

CAUTION
• Be sure to lock the caster stoppers.
In case of an earthquake and so on, the product may
slide, leading to a injury.

S-7
SAFETY AND IMPORTANT WARNING ITEMS

3. Servicing

Inspection before Servicing

CAUTION
• Before conducting an inspection, read all relevant docu-
mentation (service manual, technical notices, etc.) and
proceed with the inspection following the prescribed pro-
cedure in safety clothes, using only the prescribed tools.
Do not make any adjustment not described in the docu-
mentation.
If the prescribed procedure or tool is not used, the prod-
uct may break and a risk of injury or fire exists.

• Before conducting an inspection, be sure to disconnect


the power plugs from the product and options.
When the power plug is inserted in the wall outlet, some
units are still powered even if the POWER switch is
turned OFF. A risk of electric shock exists.

• The area around the fixing unit is hot.


You may get burnt.

Work Performed with the Product Powered On

WARNING
• Take every care when making adjustments or performing
an operation check with the product powered.
If you make adjustments or perform an operation check
with the external cover detached, you may touch live or
high-voltage parts or you may be caught in moving gears
or the timing belt, leading to a risk of injury.

• Take every care when servicing with the external cover


detached.
High-voltage exists around the drum unit. A risk of elec-
tric shock exists.

S-8
SAFETY AND IMPORTANT WARNING ITEMS

Safety Checkpoints

WARNING
• When taking a report of problems from a user, check each
part and repair properly.
A risk of product trouble, injury, and fire exists.

• Check the exterior and frame for edges, burrs, and other
damages.
The user or CE may be injured.
• Do not allow any metal parts such as clips, staples, and
screws to fall into the product.
They can short internal circuits and cause electric shock
or fire.

• Check wiring for squeezing and any other damage.


Current can leak, leading to a risk of electric shock or
fire.

• Carefully remove all toner remnants and dust from electri-


cal parts and electrode units such as a charging corona
unit.
Current can leak, leading to a risk of product trouble or
fire.
• Check high-voltage cables and sheaths for any damage.
Current can leak, leading to a risk of electric shock or
fire.

• Check electrode units such as a charging corona unit for


deterioration and sign of leakage.
Current can leak, leading to a risk of trouble or fire.

• Before disassembling or adjusting the write unit (P/H unit)


incorporating a laser, make sure that the power cord has
been disconnected.
The laser light can enter your eye, leading to a risk of
loss of eyesight.

• Do not remove the cover of the write unit. Do not supply


power with the write unit shifted from the specified mount-
ing position.
The laser light can enter your eye, leading to a risk of
loss of eyesight.

S-9
SAFETY AND IMPORTANT WARNING ITEMS

Safety Checkpoints

WARNING
• When replacing a lithium battery, replace it with a new lith-
ium battery specified in the Parts Guide Manual. Dispose
of the used lithium battery using the method specified by
local authority.
Improper replacement can cause explosion.

• After replacing a part to which AC voltage is applied (e.g.,


optical lamp and fixing lamp), be sure to check the instal-
lation state.
A risk of fire exists.

• Check the interlock switch and actuator for loosening and


check whether the interlock functions properly.
If the interlock does not function, you may receive an
electric shock or be injured when you insert your hand in
the product (e.g., for clearing paper jam).

• Make sure the wiring cannot come into contact with sharp
edges, burrs, or other pointed parts.
Current can leak, leading to a risk of electric shock or
fire.
• Make sure that all screws, components, wiring, connec-
tors, etc. that were removed for safety check and mainte-
nance have been reinstalled in the original location. (Pay
special attention to forgotten connectors, pinched cables,
forgotten screws, etc.)
A risk of product trouble, electric shock, and fire exists.

Handling of Consumables

WARNING
• Toner and developer are not harmful substances, but care
must be taken not to breathe excessive amounts or let the
substances come into contact with eyes, etc. It may be
stimulative.
If the substances get in the eye, rinse with plenty of water
immediately. When symptoms are noticeable, consult a
physician.

S-10
SAFETY AND IMPORTANT WARNING ITEMS

Handling of Consumables

WARNING
• Never throw the used cartridge and toner into fire.
You may be burned due to dust explosion.

Handling of Service Materials

CAUTION
• Unplug the power cord from the wall outlet.
Isopropyl alcohol and acetone are highly flammable and
must be handled with care. A risk of fire exists.

• Do not replace the cover or turn the product ON before


any solvent remnants on the cleaned parts have fully
evaporated.
A risk of fire exists.

• Use only a small amount of cleaner at a time and take


care not to spill any liquid. If this happens, immediately
wipe it off.
A risk of fire exists.
• When using any solvent, ventilate the room well.
Breathing large quantities of organic solvents can lead to
discomfort.

S-11
SAFETY AND IMPORTANT WARNING ITEMS

4. Fuse
Fuse
CAUTION
• CAUTION
Double pole / neutral fusing

• ATTENTION
Double pôle / Fusible sur le neutre

5. Used Batteries Precautions


Handling of batteries
CAUTION
• ALL Areas
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
• Germany
VORSICHT!
Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.
Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
• France
ATTENTION
Il y a danger d’explosion s’il y a remplacement incorrect de la batterie.
Remplacer uniquement avec une batterie du même type ou d’un type équivalent recom-
mandé par le constructeur.
Mettre au rebut les batteries usagées conformément aux instructions du fabricant.
• Denmark
ADVARSEL!
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type.
Levér det brugte batteri tilbage til leverandøren.
• Finland, Sweden
VAROlTUS
Paristo voi räjähtää, jos se on virheellisesti asennettu.
Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin.
Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.
VARNING
Explosionsfara vid felaktigt batteribyte.
Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparat-
tillverkaren.
Kassera använt batteri enligt fabrikantens instruktion.
• Norway
ADVARSEL
Eksplosjonsfare ved feilaktig skifte av batteri.
Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten.
Brukte batterier kasseres i henhold til fabrikantens instruksjoner.

S-12
SAFETY INFORMATION

SAFETY INFORMATION
IMPORTANT NOTICE
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Admin-
istration implemented regulations for laser products manufactured since August 1, 1976.
Compliance is mandatory for products marketed in the United States.

This copier is certified as a "Class 1" laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and Safety Act of 1968. Since radiation emit-
ted inside this copier is completely confined within protective housings and external covers,
the laser beam cannot escape during any phase of normal user operation.

S-13
SAFETY INFORMATION

INDICATION OF WARNING ON THE MACHINE


Caution labels shown below are attached in some areas on/in the machine.
When accessing these areas for maintenance, repair, or adjustment, special care should
be taken to avoid burns and electric shock.

For North America and Taiwan:

57gap0e001nb

S-14
SAFETY INFORMATION

For Europe:

57gap0e002nb

S-15
SAFETY INFORMATION

For other areas:

57gap0e003nb

S-16
SAFETY INFORMATION

This product employs a Class


3B Laser Diode that emits an
invisible laser beam. The
cover should not be opened
when the power is turned on.

57gap0e004na

WARNING

Never touch the edge of the


blade; otherwise you may
be injured.

<TU-502>
57gap0e005na

S-17
SAFETY INFORMATION

FS-528

FS-611

57gap0e005nb

S-18
SAFETY INFORMATION

WARNING
This safety message you could
get an electrical shock because
disconnecting power from this
section does not cut off power
from adjacent sections of the
machine.

WARNING
This safety message means
that you might get seriously
hurt or killed if you open the
product and expose yourself to
hazardous voltage. NEVER
remove the screwed on covers.
ALWAYS refer service
requirements to qualified
service personnel.

a0g6m0e004ca

CAUTION:
• You may be burned or injured if you touch any area that you are advised by any
caution label to keep yourself away from. Do not remove caution labels. And also,
when the caution label is peeled off or soiled and cannot be seen clearly, replace
it with a new caution label.

S-19
MEASURES TO TAKE IN CASE OF AN ACCIDENT

MEASURES TO TAKE IN CASE OF


AN ACCIDENT
1. If an accident has occurred, the distributor who has been notified first must immediately
take emergency measures to provide relief to affected persons and to prevent further
damage.
2. If a report of a serious accident has been received from a customer, an on-site evalua-
tion must be carried out quickly and KMBT must be notified.
3. To determine the cause of the accident, conditions and materials must be recorded
through direct on-site checks, in accordance with instructions issued by KMBT.
4. For reports and measures concerning serious accidents, follow the regulations speci-
fied by every distributor.

S-20
Legal restrictions on copying
Certain types of originals must never be copied with the purpose or intent to pass copies of
such originals off as the originals.
The following is not a complete list, but is meant to be used as a guide to responsible copy-
ing.

<Financial Instruments>
• Personal checks
• Traveler’s checks
• Money orders
• Certificates of deposit
• Bonds or other certificates of indebtedness
• Stock certificates

<Legal Originals>
• Food stamps
• Postage stamps (canceled or uncanceled)
• Checks or drafts drawn by government agencies
• Internal revenue stamps (canceled or uncanceled)
• Passports
• Immigration papers
• Motor vehicle licenses and titles
• House and property titles and deeds

<General>
• Identification cards, badges, or insignias
• Copyrighted works without permission of the copyright owner

In addition, it is prohibited under any circumstances to copy domestic or foreign currencies,


or works of art without permission of the copyright owner.
When in doubt about the nature of an original, consult with legal counsel.

Detail
In order to prohibit the illegal reproduction of certain originals, such as paper currency, this
machine is equipped with a counterfeit prevention feature.
Due to the counterfeit prevention feature that this machine is equipped with, images may
be distorted.

C-1
Composition of the service manual
This service manual consists of the following sections and chapters:

<Theory of Operation section>

OUTLINE: System configuration, product specifications,


unit configuration, and paper path
COMPOSITION/OPERATION: Configuration of each unit, explanation of the operating
system and explanation of the control system
MAINTENANCE: Maintenance steps,
removal/reinstallation methods of major parts

This section gives, as information for the CE to get a full understanding of the product, a
rough outline of the object and role of each function, the relationship between the electrical
system and the mechanical system, and the timing of operation of each part. This section
also explains the procedure of maintenance.

<Field service section>

OUTLINE: System configuration, and product specifications


MAINTENANCE: Service schedule,
list of service tools and directions for use,
and firmware version up method
ADJUSTMENT/SETTING: Utility menu mode, Service mode, security and mechanical
adjustment
TROUBLESHOOTING: List of jam codes, their causes, operation when a jam
occurs and its release method, and list of error codes,
their causes, operation when a warning is issued and esti-
mated abnormal parts.
APPENDIX: Parts layout drawings, connector layout drawings, timing
chart, overall layout drawing

This section gives, as information required by the CE at the site (or at the customer's
premise), a rough outline of the service schedule and its details, the object and role of each
adjustment, error codes and supplementary information.

C-2
Notation of the service manual
A. Product name
In this manual, each of the products is described as follows:

(1) IC board: Standard printer


(2) bizhub PRO 950: Main body
(3) PS-504 PostScript3 Option: PS3 Option
(4) Microsoft Windows 95: Windows 95
Microsoft Windows 98: Windows 98
Microsoft Windows Me: Windows Me
Microsoft Windows NT 4.0: Windows NT 4.0 or Windows NT
Microsoft Windows 2000: Windows 2000
Microsoft Windows XP: Windows XP
Microsoft Windows Vista: Windows Vista
When the description is made in combination of the OS's mentioned above:
Windows 95/98/Me
Windows NT 4.0/2000
Windows NT/2000/XP
Windows 95/98/Me/NT/2000/XP

B. Brand name
The company names and product names mentioned in this manual are the brand name or
the registered trademark of each company.

C. Electrical parts and signals


Those listed by way of example below are not exhaustive, but only some instances among
many.

Classification Load symbol Ex. of signal name Description


IN
PS
Sensor PS Door PS1 Sensor detection signal
SIG
102 PS
24V Power to drive the solenoid
Solenoid SD DRV
Drive signal
SOL
24V Power to drive the clutch
Clutch CL DRV
Drive signal
SOL

C-3
Classification Load symbol Ex. of signal name Description
24V Power to drive the motor
CONT Drive signal
DRV1
Motor M
DRV2
Drive signals of two kinds
D1
D2
_U
_V
_W
Drive signals (control signals) of three kinds
DRV1
DRV2
DRV3
D1
D2
D3
D4
DRV A
DRV A
DRV B Drive signals (control signals) of four kinds
DRV B Motor, phases A and B control signals
A
Motor M /A
B
/B
AB
BB
CLK, PLL PLL control signal
LCK, Lock, LD PLL lock signal
FR Forward/reverse rotation signal
EM, Lock, LCK, LD Motor lock abnormality
BLK Drive brake signal
P/S Power/stop
S/S
Operating load start/stop signal
SS
CW/CCW, F/R Rotational direction switching signal
ENB Effective signal
TEMP_ER Motor temperature abnormality detection signal
24V Power to drive the fan motor
CONT, DRIVE Drive signal
Fan FM
HL Speed control signal (2 speeds)
EM, Lock, LCK, FEM Detection signal
Others TH1.S, ANG Analog signal

C-4
Classification Load symbol Ex. of signal name Description
SG, S.GND, S_GND Signal ground
Ground
PG, P.GND Power ground
DCD Data carrier detection
SIN Serial input
SOUT Serial output
DTR Data terminal operation available
GND Signal ground (earth)
Serial com-
DSR, DSET Data set ready
munication
RTS Transmission request signal
CTS Consent transmission signal
RI Ring indicator
TXD Serial transmission data
RXD Serial reception data

D. Paper feed direction


When the direction in which paper is fed is in parallel with the longer side of paper, the
paper feed direction like this is referred to as the longitudinal feed.
And the paper feed direction that is perpendicular to the longitudinal feed is referred to as
the transverse feed.
When specifying the longitudinal feed, "S (abbreviation for Short Edge Feeding)" is added
to the paper size. For the transverse feed, no specific notation is employed.
However, when only the longitudinal feed is specified for one and the same paper size with
no specification made for the transverse feed, "S" is not added even when being fed longi-
tudinally.

<Example>

Paper size Feed direction Notation


Transverse feed A4
A4
Longitudinal feed A4S
A3 Longitudinal feed A3

C-5
Blank Page

C-6
Field Service Ver.2.0 Sep. 2009 1. SYSTEM CONFIGURATION

„ OUTLINE

bizhub PRO 950


1. SYSTEM CONFIGURATION
A. System configuration

[8]

[9]
[10]
[17]

[5] [15]
[11]
[1]
[16]
[2]

[3]

[6]
[8]

[12]
[10]
[4]
[14]
[11]
[13]

[7]

57gat1c001nd

[1] Main body [10] Punch kit (PK-504/505)


[2] Reverse automatic document feeder (DF-616) [11] Mount kit (for GP-501) (MK-724)
[3] Large capacity unit (LU-407) [12] Finisher (Saddle stitch type) (FS-611)
[4] Large capacity unit (LU-408) [13] Mount kit (for TU-502) (MK-721)
[5] Z-folding unit (ZU-607) [14] Trimmer unit (TU-502)
[6] Multi punch unit (GP-501) [15] Post script kit (PS-504)
[7] Die set (DS-5##) *1 [16] Key counter
[8] Post inserter (PI-506) [17] Toner recycle cut kit (RC-501)
[9] Finisher (Flat staple type) (FS-528)

1 1
1. SYSTEM CONFIGURATION Field Service Ver.2.0 Sep. 2009

*1 Selectable arbitrarily in accordance with the number and shape of pins.


bizhub PRO 950

Model Paper size The number Shape of pin Model Paper size The number Shape of pin
of pins of pins
DS-501 81/2 x 11 3 Round DS-510 A4 34 Round
DS-502 81/2 x 11 19 Rectangle DS-511 A4 23 Round
DS-503 81/2 x 11 32 Square DS-512 A4 47 Round
DS-504 81/2 x 11 21 Rectangle DS-513 A4 12 Round
DS-505 81/2 x 11 44 Round DS-514 To be determined
DS-506 81/2 x 11 11 Round DS-515 A4 2 Round
DS-507 To be determined DS-516 A4 20 Rectangle
DS-508 A4 4 Round DS-517 A4 23 Square
DS-509 A4 21 Rectangle DS-518 A4 34 Square

1 2
Field Service Ver.2.0 Sep. 2009 1. SYSTEM CONFIGURATION

B. Configuration for optional device connection

bizhub PRO 950


Note
• Any combination other than those listed below is not available.

No. Combinations for finishing External AC power


to be connected to
1 FS-528/611
2 FS-528/611 PI-506
3 FS-528/611 PK-504/505
4 FS-611 TU-502 + MK-721 TU-502
5 FS-528/611 PI-506 PK-504/505
6 FS-611 PI-506 TU-502 + MK-721 TU-502
7 FS-611 PK-504/505 TU-502 + MK-721 TU-502
8 FS-611 PI-506 PK-504/505 TU-502 + MK-721 TU-502
9 ZU-607 FS-528/611 ZU-607
10 ZU-607 FS-528/611 PI-506*1 ZU-607
11 ZU-607 FS-611 TU-502 + MK-721 ZU-607, TU-502
12 ZU-607*2 FS-528/611 PI-506 PK-504/505*2 ZU-607
13 ZU-607 FS-611 PI-506*1 TU-502 + MK-721 ZU-607, TU-502
14 ZU-607*2 FS-611 PI-506 PK-504/505*2 TU-502 + ZU-607, TU-502
MK-721
15 GP-501 + FS-528/611 GP-501
MK-724
16 GP-501 + FS-528/611 PI-506 GP-501
MK-724
17 GP-501 + FS-528/611 PK-504/505 GP-501
MK-724
18 GP-501 + FS-611 TU-502 + MK-721 GP-501, TU-502
MK-724
19 GP-501 + FS-528/611 PI-506 PK-504/505 GP-501
MK-724
20 GP-501 + FS-611 PI-506 TU-502 + MK-721 GP-501, TU-502
MK-724
21 GP-501 + FS-611 PK-504/505 TU-502 + MK-721 GP-501, TU-502
MK-724
22 GP-501 + FS-611 PI-506 PK-504/505 TU-502 + GP-501, TU-502
MK-724 MK-721

*1 Paper fed from PI-506 cannot be punched.


*2 Paper fed from PI-506 is punched by PK-504/505. And paper fed from those other than PI-506 is
punched by ZU-607.

3 1
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

2. PRODUCT SPECIFICATIONS
bizhub PRO 950

2.1 Main body


A. Type
Type Console type (floor-mounted type)
Copying method Indirect electrostatic method
Original stand Fixed
Original alignment Left rear standard
Photo conductor OPC
Sensitizing method Laser writing
Paper feed trays Three trays (1,000 sheets x 1, 500 sheets x 2, 20 lb: 80 g/m2)
Bypass feed (150 sheet x 1, 20 lb: 80 g/m2)
LU-407 (4,000 sheet x 1, 20 lb: 80 g/m2) *1
LU-408 (4,000 sheet x 1, 20 lb: 80 g/m2) *1
*1 LU-407 and LU-408 are optional.
B. Functions
Original Sheet, book, solid object
Max. original size A3 or 11 x 17
Copy size and Trays 1, 2 and 3 Inch: 11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11, 81/2 x 11S,
weight 51/2 x 81/2, Foolscap
A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5, B5S, A5
Wide Paper (Max. 314 x 445 mm)
Regular Tab paper
Custom (Max. 314 x 445 mm, Min. 182 x 140 mm)
Metric: A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5, B5S, A5
11 x 17, 81/2 x 14, 9 x 11, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2,
Foolscap, 8K*1, 16K*1
Wide Paper (Max. 314 x 445 mm)
Regular Tab paper
Custom (Max. 314 x 445 mm, Min. 182 x 140 mm)
Weight: 40g/m2 to 216g/m2
Bypass feed Inch: 11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11, 81/2 x 11S,
51/2 x 81/2, 51/2 x 81/2S, Foolscap
A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5, B5S, A5,
A5S, B6S, ISOB6S
Wide Paper (Max. 314 x 460 mm)
Regular Tab paper
Custom (Max. 314 x 460 mm, Min. 100 x 140 mm)
Metric: A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5, B5S,
A5, A5S, B6S, ISOB6S, A6S
11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11, 81/2 x 11S,
51/2 x 81/2, 51/2 x 81/2S, Foolscap, 8K*1, 16K*1
Wide Paper (Max. 314 x 460 mm)
Regular Tab paper
Custom (Max. 314 x 460 mm, Min. 100 x 140mm)
Weight: 40g/m2 to 244g/m2
ADU A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5, B5S, A5
11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2,
Foolscap, 8K*1, 16K*1
Wide Paper (Max. 314 x 460 mm)
Custom (Max. 314 x 460 mm, Min. 100 x 140 mm)
Weight: 60g/m2 to 216g/m2

*1 Only for China and Taiwan destinations.

4
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

Magnification Fixed magnification Inch: x 1.000, x 2.000, x 1.545, x 1.294, x 1.214,


x 0.785, x 0.772, x 0.647, x 0.500

bizhub PRO 950


Metric: x 1.000, x 2.000, x 1.414, x 1.189, x 0.840, x 0.707,
x 0.500
Preset zoom setting 3 types
Zoom magnification x 0.250 to x 4.000 (at the step of 0.1%)
Vertical magnification x 0.250 to x 4.000 (at the step of 0.1%)
Horizontal magnification x 0.250 to x 4.000 (at the step of 0.1%)
Warm-up time Less than 5 min. and 30 sec. (230V AC spec)
First copy out Less than 3.1 sec.
time
Continuous copy 95 copies/min. (for A4, 81/2 x 11)
speed
Continuous copy Up to 9,999 sheets
count
Original density Auto density selection, manual (9 steps), optional density (2 steps)
selection
Resolution Scan 600 x 600 dpi
Write 600 x 600 dpi
Image memory 256 MB (DRAM) + 160 GB (HDD)
Out of 160GB of HDD, 30GB is for image memory and 80GB is for Box storage.
Interface section RJ45 Ethernet x 2, Serial port (RS232-C) x 2, Serial port (USB TypeA x 1, TypeB x 2)

C. Type of paper

Plain paper *2 All trays High quality paper, plain paper and recycled paper of 62 to 91 g/m2
Special paper Manual paper feed only OHP film, label paper *3, blueprint master paper *3, Tab paper
All trays Thin paper: 40g/m2 to 61g/m2
Thick paper: 92g/m2 to 216g/m2
Manual paper feed only Thick paper: 217g/m2 to 244g/m2

*2 Recommended paper
Plain paper Inch: Hammermill Tidal MP (20lb)
Hammermill Fore MP (20lb)
Domtar Microprint Laser (90g/m2)
Metric: Original (80g/m2)
Profi (80g/m2)
BIO TOP 3 extra (80g/m2)
Color Copy 80 (80g/m2)
Recycled paper Inch: Hammermill Great White Copy (30%Post-Consumer Fiber) (75g/m2)
Metric: NAUTILUS SuperWhite (80g/m2)
*3 Label paper and blueprint master are loaded and fed one sheet at a time.

D. Materials

Parts name Useful life Type name


Toner bottle 80,000 prints TN911
Drum 1,000,000 prints or 250 hours DR910
Developer 1,000,000 prints or 250 hours DV910

*1 A4 original at 6% coverage.

5
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

E. Maintenance
bizhub PRO 950

Maintenance cycle Every 500,000 prints


Ave. number of prints 60,000 to 200,000 per month
Max. number of prints Q zone*1 : 750,000 per month, 75,000 per day
B,C zone*1 : 300,000 per month, 25,000 per day
A zone*1 : 200,000 per month, 15,000 per day

*1 The zone mean a temp&humidity range indicated in the graph below.

80
70
A
Humidity (%RH)

60
B Q
40
30
20 C
10

10 18 20 23 30
Temperature (°C)
a03ut1c004ca

6
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

F. Machine data

bizhub PRO 950


Power source Inch: AC 208 to 240V ± 10%, 60 Hz
Metric: AC 220 to 240V ± 10%, 50 to 60 Hz
Maximum power consump- Inch: 3,660 W or less (full option*1)
tion Metric: 3,450 W or less (full option*1)
Weight Approx. 298 kg (including DF-616)
Dimensions Main body + DF-616 997 (W) x 780 (D) x 1,420 (H) mm
Main body + DF-616 + ZU-607 3,380 (W) x 780 (D) x 1,420 (H) mm
+ LU-408 + FS-611 + MK-721
+ TU-502

*1 This value does not include the power consumption for ZU-607, TU-502 and GP-501 which have self
power supply.

G. Operating environment

Temperature 10°C to 30°C


Humidity 10% to 80% RH (with no condensation)

Note
• The information herein may be subject to change for improvement without notice.

7 1
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

2.2 DF-616
bizhub PRO 950

A. Type

Name Reverse automatic document feeder


Type Sheet-through type automatic document feeder

B. Functions

Original size A3, B4, ISOB4, A4, A4S, B5, ISOB5, B5S, ISOB5S, A5, A5S, B6S
11 x 17, 81/2 x 14, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2, 51/2 x 81/2S, Foolscap
Maximum original size: 297 x 431.8 mm
Minimum original size: 128 x 139.7 mm
Original stacking capacity 100 sheets, max. (80g/m2 or 20 lbs)
Original read speed (A4 Single sided copy mode: 95 sheets/min.
size) Double sided copy mode: 68 faces/min.
Original feed layout Set with the front side up, at center as standard
Original image read position Dedicated slit glass section
Resolution 600 dpi

C. Original

Type of paper Plain paper of 50g/m2 to 130g/m2


In the case of the single feed mode of the single sided mode, plain paper of
131g/m2 to 200g/m2 is also available.
Amount of curling [1]

a
15sat1c001na
a Curling: 10mm or less
[1] 5 sheets of original
Originals other than those With the following originals, no severe problems are found such as frequent jams
that paper feed and and major damage to the originals, although it is not possible to obtain a numeric
throughput can be guaran- value indicating reliability that can be specified in product guarantee terms:
teed Recycled paper, rough paper, heat sensitive paper, punched paper originals
fed in the mixed original mode, plain paper of 35g/m2 to 50g/m2, custom-
sized originals (such as CF originals), coated paper, originals with a rough
surface (such as letterhead), folded originals (Z-folded or folded in two)
Originals not allowed to be The following originals are not allowed to be used:
fed OHP film, blueprint master, label paper, offset master, bonded original,
high-quality paper of less than 35g/m2 or more than 201g/m2

1 8
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

Combination of mixed origi- Combinations of the same and different size originals is available. The following

bizhub PRO 950


nals table shows the available combination of mixed originals.
For Metric
Reference original (original with a maximum width)
A3 A4 B4 B5 A4S A5 B5S A5S
Other A3 U { — — — — — —
origi- A4 { U — — — — — —
nals B4 ~ ~ U { — — — —
B5 ~ ~ { U — — — —
A4S ~ ~ ~ ~ U { — —
A5 ~ ~ ~ ~ { U — —
B5S X X ~ ~ ~ ~ U —
A5S X X X X X X ~ U
U: Same size {: Same group ~: Different group X: Mixing not allowed
—: Cannot be set

For Inch

Reference original (original with a maximum width)


11 x 17 81/2 x 11 81/2 x 14 81/2 x 11S 51/2 x 81/2 51/2 x 81/2S
Other 11 x 17 U { — — — —
origi- 81/2 x 11 { U — — — —
nals 81/2 x 14 ~ ~ U { { —
81/2 x 11S ~ ~ { U { —
51/2 x 81/2 ~ ~ { { U —
51/2 x 81/2S X X X X X U
U: Same size {: Same group ~: Different group X: Mixing not allowed
—: Cannot be set

Note
• The information herein may be subject to change for improvement without notice.

D. Maintenance

Maintenance Same as the main body.

E. Machine data

Power source 24V/5.1V DC (supplied from the main body)


Maximum power consumption 210W or less
Dimensions 650 (W) x 570 (D) x 170 (H) mm
Weight Approx. 22kg

F. Operating environment

Temperature 10°C to 30°C


Humidity 10% to 80% RH (with no condensation)

9
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

2.3 LU-407/408
bizhub PRO 950

A. Type

Type Side mount type large capacity paper feed tray

B. Functions

Maximum tray capacity LU-407 4,500 sheets (for paper of 80g/m2 or 20 lbs)
LU-408 4,000 sheets (for paper of 80g/m2 or 20 lbs)

C. Type of paper

Paper size LU-407 A4, B5, ISOB5, 9 x 11, 81/2 x 11, *16K
Wide Paper (up to 314 x 223mm), Custom (Max. 314 x 229mm,
Min. 250 x 176mm)
* Only for China and Taiwan destinations.
LU-408 A3, B4, ISOB4, SRA4S, A4, A4S, 11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11,
81/2 x 11S, Foolscap, *8K, *16K
Wide Paper (up to 314 x 460 mm), Custom (Max. 314 x 460mm,
Min. 203 x 195mm)
* Only for China and Taiwan destinations.

D. Maintenance

Maintenance Same as the main body.

E. Machine data

Power source 24V/5V DC, 24V AC (supplied from the main body)
Maximum power LU-407 82 W or less
consumption LU-408 100 W or less
Weight LU-407 Approx. 30kg
LU-408 Approx. 42kg
Dimensions LU-407 430 (W) x 639 (D) x 690 (H) mm
LU-408 670 (W) x 639 (D) x 695 (H) mm

F. Operating environment

Temperature 10°C to 30°C


Humidity 10% to 80% RH (with no condensation)

Note
• The information herein may be subject to change for improvement without notice.

10
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

2.4 FS-528/611

bizhub PRO 950


A. Type

Name Finisher
Type Flat-stapling device (FS-528)
Saddle stitching device (FS-611)
Stapling method Inline clinch (staple-cut) method (FS-528)
Inline clinch method (FS-611)
Shifting method Exit paper shifting method

B. Functions
(1) Functions

Non-sort mode Exited to the main tray with no handling made.


Sort/group mode Exited to the main tray after being shifted for each copy.
Sub tray mode Exited to the sub tray with no handling made.
Stapling mode Exited to the main tray after being stapled.
At corner Parallel or skew depending on the paper size (FS-528)
Front parallel/back 45° inclined (FS-611)
At 2 places Symmetry at the center with 162mm pitch fixed (FS-528)
Symmetry at the center with 128mm to 160mm pitches (FS-611)
Folding mode Exited to the booklet tray with the paper folded into two at its center (FS-611 onry).
Saddle stitching mode Exited to the booklet tray with the paper folded into two after being stitched and
folded at the center of the paper (FS-611 only).
Tri-folding mode Exited to the booklet tray after being overlapped up to 3 sheets and being tri-
folded (FS-611 only).

11
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

(2) Stapling
bizhub PRO 950

Max. flat-stapling capacity* : FS-528 100 sheets (30 sheets) of 50g/m2 to 80g/m2 paper
Plain paper, high-quality 60 sheets (15 sheets) of 81g/m2 to 91g/m2 paper
paper 50 sheets (10 sheets) of 92g/m2 to 105g/m2 paper
Number shown in parenthe- 50 sheets (10 sheets) (2-staple)/30 sheets (10 sheets) (1-staple) of
ses is for rough paper 106g/m2 to 130g/m2 paper
40 sheets (5 sheets) (2-staple)/10 sheets (5 sheets) (1-staple) of
131g/m2 to 161g/m2 paper
25 sheets (Disable) (2-staple)/10 sheets (Disable) (1-staple) of
162g/m2 to 244g/m2 paper
For the large size (400mm or more in the sub scan direction), it is the
half of the above number.
However, it is 7 sheets for 81g/m2 to 91g/m2 rough paper and 5
sheets for 131g/m2 to 161g/m2 rough paper.
FS-611 50 sheets of 50g/m2 to 80g/m2 paper
30 sheets of 81g/m2 to 105g/m2 paper
Max. saddle stitching FS-611 20 sheets of 64g/m2 to 105g/m2 paper
capacity 19 sheets of 64g/m2 to 105g/m2 paper + 1 sheet of 200g/m2 paper

* It is not guaranteed for some kinds of paper.


* 2 sheets of 216g/m2 can be inserted within the maximum capacity of 62g/m2 to 105g/m2.
* Stapling of 50g/m2 to 61g/m2 is not guaranteed.

(3) Folding (FS-611)

Folding 1 to 3 sheet of 64g/m2 to 105g/m2 paper


Tri-folding 1 to 3 sheet of 62g/m2 to 80g/m2 paper
1 sheet of 81g/m2 to 105g/m2 paper

12
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

(4) Max. paper capacity

bizhub PRO 950


Main tray FS-528 Non-sort mode, Small Size: A4, A4S, B5, ISOB5, B5S, ISOB5S,
(Weighing 80g/m2) sort/group mode 9 x 11, 81/2 x 11, 81/2 x 11S,16K*1
Large Size: A3, B4, ISOB4, SRA4S, 11 x 17,
81/2 x 14, Foolscap, 8K*1
Wide Paper
Minimum Size:A5, A5S, B6S*, ISOB6S, A6S,
51/2 x 81/2, 51/2 x 81/2S
Maximum tray capacity (sheets)
Weighing
Large Small Minimum
(g/m2)
Size Size Size
50 to 71 500 750 100
72 to 80 1500 3000*2 750
81 to 91 1000 2000*2 500
92 to 130 750 1500*2 400
131 to 161 750 1500*2 350
162 to 216 500 1000*2 250
217 to 300 375 750 200

Stapling mode Max. 1000 sheets


No. of sheets per sta- Size in the sub The others
pling scan direction is
less than 150mm
or more than
418mm
2 to 9 50 copies 100 copies
10 to 20 50 copies 50 copies
21 to 30 30 copies 30 copies
31 to 40 25 copies 25 copies
41 to 50 20 copies 20 copies
51 to 60 — 15 copies
61 to 100 — 10 copies

*1 Only for China and Taiwan destinations.


*2 When GP-501 is connected, the maximum number of loadable sheets for A4 or 81/2 x 11 paper is limited to 750.

13 1
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

Main tray FS-611 Non-sort mode, 2500 sheets: A4, A4S, B5, ISOB5, B5S, ISOB5S,
bizhub PRO 950

(Weighing 80g/m2) sort/group mode*2 9 x 11, 81/2 x 11, 81/2 x 11S,16K*1


1500 sheets: A3, B4, ISOB4, SRA4S, 11 x 17, 81/2 x 14,
Foolscap, 8K*1
Wide Paper
500 sheets: A5, A5S, B6S*, ISOB6S, A6S, 51/2 x 81/2,
51/2 x 81/2S
Stapling mode 1000 sheets
No. of sheets per sta- Size in the sub The others
pling scan direction is
less than 150mm
or more than
418mm
2 to 9 50 copies 100 copies
10 to 20 50 copies 50 copies
21 to 30 30 copies 30 copies
31 to 40 25 copies 25 copies
41 to 50 20 copies 20 copies
Booklet tray Saddle stitching mode Size in the sub scan direction is 299mm or less:
(Weighing 80g/m2) 15 copies in 5 sheets of folding
(FS-611 only) Other than the above: 20 copies in 5 sheets of folding
Folding mode Size in the sub scan direction is 299mm or less:
25 copies in 3 sheets of folding
Other than the above: 33 copies in 3 sheets of folding
Tri-folding mode 50 copies in 1 sheet of folding
Sub tray 200 sheets
(Weighing 80g/m2)

*1 Only for China and Taiwan destinations.


*2 When using GP-501, the maximum number of loadable sheets for A4 or 81/2 x 11 paper is limited to 750.

C. Type of paper
(1) Non-sort mode, sort/group mode and sub tray mode

Paper size A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5, B5S, ISOB5S, A5,
A5S*1, B6S*1, ISOB6S*1, A6S*1,
11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2
51/2 x 81/2S*1, Foolscap, 8K*2, 16K*2
Custom: Max. 314 x 460mm, Min. 100 x 148mm
Wide Paper: Max. 314 x 460mm
Tab Paper*3
Applicable paper Same as the main body
Paper weight 40g/m2 to 300g/m2 (sub tray)
50g/m2 to 300g/m2 (main tray)

*1 Only in non-sort mode


*2 Only for China and Taiwan destinations.
*3 Operation of paper exit with tab area at the trail edge side is not warranty.

1 14
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

(2) Staple mode

bizhub PRO 950


Paper size A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5, B5S, A5
11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2, Foolscap
Custom: Max. 314 x 460mm, Min. 182 x 140mm
Wide Paper: Max. 314 x 460mm
Tab Paper
Applicable paper Same as the main body
Paper weight 50g/m2 to 244g/m2 (FS-528)
50g/m2 to 105g/m2 (FS-611)

(3) Saddle stitching and folding mode (FS-611)

Paper size A3, B4, ISOB4, SRA4S, A4S


11 x 17, 81/2 x 14, 81/2 x 11S, 8K*1
Custom: Max. 314 x 458mm, Min. 210 x 280mm
Wide Paper: Max. 314 x 458mm
Applicable paper Same as the main body
Paper weight 62g/m2 to 105g/m2
Up to 200g/m2 can be feed as cover paper

*1 Only for China and Taiwan destinations.

(4) Tri-folding mode (FS-611)

Paper size A4S


81/2 x 11S
Applicable paper Same as the main body
Paper weight 62g/m2 to 105g/m2

D. Maintenance

Maintenance Same as the main body.

E. Machine data

Power source 24V/5V DC (supplied from the main body)


Maximum power consumption 110W or less
Dimensions FS-528 When the main tray is pulled out: 773(W) x 656 (D) x 990 (H) mm
When the main tray is set in: 688(W) x 656 (D) x 990 (H) mm
FS-611 When the main tray is pulled out: 773(W) x 656 (D) x 990 (H) mm
When the main tray is set in: 688(W) x 656 (D) x 990 (H) mm
Weight FS-528 Approx. 65kg
FS-611 Approx. 68kg

F. Operating environment

Temperature 10°C to 30°C


Humidity 10% to 80% RH (with no condensation)

Note
• The information herein may be subject to change for improvement without notice.

15
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

2.5 PI-506
bizhub PRO 950

A. Type

Name Post inserter


Type Torque limiter separation type seat feeding device

B. Functions

Auto sheet feeding Feeds the sheet to FS automatically under the instruction from the main body.
(online operation)
Manual sheet feeding Feeds the sheet to FS under the instruction from the operation panel of PI.
(offline operation) You can select the following 5 post processing modes:
• 1 staple/back mode
• 2 staples (flat-stapling) mode
• Punch mode (when PK is installed on FS)
• Saddle stitching mode (when FS supports saddle stitching mode)
• Tri-folding mode (when FS supports tri-folding mode)

NOTE
• The tray /Lw only supports the manual sheet feeding.

C. Type of paper

Paper size Tray /Up A4, A4S, B5, ISOB5, B5S, A5


9 x 11, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2, 16K*1
Wide Paper (up to 216 x 297 mm)
Tray /Lw A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5, B5S, A5, 8K*1, 16K*1
11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2, Foolscap
Wide Paper (up to 314 x 458 mm)
Applicable paper Plain paper, recycle paper, high-quality paper, coated paper, special paper
Weight 50 to 200g/m2
Capacity Tray /Up, /Lw 200 sheets (80g/m2) or 30mm or less in height
Paper curling
[1]
a

15jft1c001na

a Curling: 10mm or less


[1] 5 sheets of paper

*1 Only for China and Taiwan destinations.

16
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

D. Maintenance

bizhub PRO 950


Maintenance Same as the main body.

E. Machine data

Power source 24V/5V DC (supplied from FS)


Maximum power consump- 30W or less
tion
Dimensions 511 (W) x 620 (D) x 220 (H) mm
Weight Approx. 10.5kg

F. Operating environment

Temperature 10°C to 30°C


Humidity 10% to 80% RH (with no condensation)

Note
• The information herein may be subject to change for improvement without notice.

17
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

2.6 PK-504/505
bizhub PRO 950

A. Type

Name Punch kit


Type FS-integrated type punching operation device

B. Functions

Punching method Stops and punches every paper


No. of holes PK-504: Swedish 4 holes
PK-505: Metric area: 2 and 4 holes (Switched automatically)
Inch area: 2 and 3 holes (Switched automatically)
Hole diameter PK-504: φ 6.5mm
PK-505: Metric area; φ 6.5mm
Inch area; φ 8.0mm
Hole position
a a

c
b d b d
c

[1] [2]
a a

b b
d b d
b b

[3] [4]
15ktt1e001na

Model Type/No. of a (mm) b (mm) c (mm) d *1


type holes *1
[1] PK-504 Swedish/ 10.5 70 21 Center of
4 holes the paper
[2] PK-505 Inch/2 holes 9.5 70 —
Metric/ 10.5 80 —
2 holes
[3] PK-505 3 holes 9.5 108 —
[4] PK-505 4 holes 10.5 80 —

Supported mode Punch mode


Applicable post processing Sort, offset sort, group, offset group, staple
mode
*1 Adjustable of ±5mm

18
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

C. Type of paper

bizhub PRO 950


Paper size PK-504: A3, B4, ISOB4, A4, B5, ISOB5, 8K*1, 16K*1
11 x 17, 9 x 11, 81/2 x 11
PK-505:
2 holes; A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5, B5S, ISOB5S,
A5, A5S, 8K*1, 16K*1
11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2,
51/2 x 81/2S
Foolscap
PK-505:
3 / 4 holes; A3, B4, ISOB4, A4, B5, ISOB5, 8K*1, 16K*1, 11 x 17, 9 x 11,
81/2 x 11
Supported paper Plain paper, recycle paper, high guality paper : 62g/m2 to 130g/m2
Punch prohibited paper Label paper, tab paper, OHP film, blueprint master, punched paper, and the
other paper that may interfere with the operation of the punch kit or the punch
blade.
Paper curling
a [1]

15knt1c001na

a Curling (10mm or less)


[1] 5 sheets of paper

*1 Only for China and Taiwan destinations.

D. Maintenance

Maintenance Same as the main body.

E. Machine data

Power source 24V/5VDC (supply from FS)


Maximum power 40 VA
consumption
Dimensions PK-504: 130 (W) x 470 (D) x 115 (H) mm
PK-505: 150 (W) x 515 (D) x 135 (H) mm
Weight Approx. 3kg

F. Operating environment

Temperature 10°C to 30°C


Humidity 10% to 80% RH (with no condensation)

NOTE
• The information herein may be subject to change for improvement without notice.

19
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

2.7 ZU-607
bizhub PRO 950

A. Type

Type Z-folding multi punching device

B. Functions

Punch Punching method Reciprocal punching method (punching each paper)


No. of holes Metric area 2 holes/4 holes (switched automatically)
Inch area 2 holes/3 holes (switched automatically)
Hole diameter Metric area: φ6.5mm
Inch area: φ8.0mm
Hole position
a a

b
b d d
b

[1] [2]
a

b
b d
b

[3]
15ktt1e001nb

Type/No. of holes a (mm) *1 b (mm) *2 d *1


[1] Inch/2 holes 9.5 70 Center of the
Metric/ 10.5 80 paper
2 holes
[2] 3 holes 9.5 108
[3] 4 holes 10.5 80

*1 Adjustable of ±5mm
*2 Adjustable of ±0.5mm

20
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

Z-folding Z-folding method Buckle folding method with the roller pair

bizhub PRO 950


Folding length
a

L
[1]

L
[2]
15ktt1e002na

Paper L (mm) a (mm)


size
[1] Z-folding A3 209 or less 3.5 ± 1.5
B4 181 or less
11 x 17 215 or less
8K 194 or less
[2] Folding 81/2 x 14 241.7 or less —

Folding precision

a a

[1] [2]

[3] 15ktt1e003na

a: 2mm or less
[1] 1st folding
[2] 2nd folding
[3] Folding (81/2 x 14 paper)

21
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

Maximum tray capacity The maximum number of sheets for the FS main tray at the
(80g/m2)
bizhub PRO 950

Z-folding operation
• Z folding continuous: Max. 30 sheets
• Z-folding/stapling: See the table below

No. of sheets per staple No. of set on


No. of fold sheets No. of unfold the main tray
sheets
1 sheets 1 to 40 sheets 20 set
2 sheets 0 to 30 sheets 10 set
3 sheets 0 to 20 sheets 4 set
4 sheets 0 to 10 sheets 3 set
5 sheets 0 sheet 2 set
6 to 30 sheets Stapling not available

C. Type of paper

No punch mode Same as the main body.


Punch mode Paper size 2 holes A3, B4, ISOB4, SRA4S, A4, A4S, B5, ISOB5,
B5S, ISOB5S, A5, A5S, 8K*1, 16K*1
11 x 17, 9 x 11, 81/2 x 14, 81/2 x 11, 81/2 x 11S,
51/2 x 81/2, 51/2 x 81/2S, Foolscap
3 holes A3, B4, ISOB4, A4, B5, ISOB5, 8K*1, 16K*1
11 x 17, 9 x 11, 81/2 x 11
4 holes A3, B4, ISOB4, A4, B5, ISOB5, 8K*1, 16K*1
11 x 17, 9 x 11, 81/2 x 11
• Combination with the folding/saddle stitching/Tri-fold-
ing mode is not available.
Type of paper 60g/m2 to 90g/m2 of the high-quality paper and the plain
paper
• Special paper is not guaranteed. The punching of label
paper, tab paper, OHP film, blueprint master and bind-
ing-holed paper are not allowed.
Z-folding mode Paper size A3, B4, 11 x 17, 8K*1
81/2 x 14 (Folding)
• For B4 paper (including the mix of the paper), the com-
bination with the stapling mode is not available.
Type of paper 60g/m2 to 90g/m2 of the high-quality paper and the plain paper
• Special paper is not supported. Label paper, tab paper,
OHP film, blueprint master, holed paper, thin paper,
thick paper and low stiffness paper are not supported
in Z-folding mode.

*1 Only for China and Taiwan destinations.

22
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

Paper curling

bizhub PRO 950


[1]
a

15kvt1c001na

a Amount of curl: 10mm or less


[1] 5 sheets of paper immediately after the printing

D. Maintenance

Maintenance Same as the main body.

E. Machine data

Power source 100 to 240 VAC (automatic switching)


DC5V (supplied from the main body)
Maximum power consump- 120 W or less
tion
Dimensions 169 (W) x 660 (D) x 930 (H) mm
Weight Approx. 38kg

F. Operational environment

Temperature 10°C to 30°C


Humidity 10% to 80% RH (with no condensation)

NOTE
• The information herein may be subject to change for improvement without notice.

23
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

2.8 TU-502
bizhub PRO 950

A. Type

Type Upper blade reciprocating type fore-edge trimming device with large capacity
stacker
Applicable type of machine FS-611 (When equipped, optional MK-721 is required.)

B. Functions

Number of sheets trimmed 40 sheets, maxi- • 20 sheets of 80g/m2 (before saddle stitching)
*1 mum • 19 sheets of 80g/m2 + 1 cover sheet of 200g/m2
(before saddle stitching)
32 sheets, maxi- • 16 sheets of 81g/m2 to 105g/m2 (before saddle stitching)
mum • 15 sheets of 81g/m2 to 105g/m2 + 1 cover sheet of
200g/m2 (before saddle stitching)
Parallelism between the Parallelism |A - B| = 1mm or less
folding edge and the trim-
ming edge
B

[1] [2]

A
15smt1c001na

[1] Folding edge


[2] Trimming edge
Difference in sheet trimming
No. of sheets to be stapled Difference in sheet trimming = A
2 to 5 0.5mm or less
6 to 16 1.5mm or less
17 to 20 1.8mm or less

[1]
[2]

A
15smt1c002na

[1] Sheets bundle


[2] Folding edge

*1 The trimming number is the number of sheets after saddle stitching. For example, it is counted as 2 if 1
sheet of paper has been folded.

24
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

Stacking capacity The stacking capacities shown below are applicable only for the same size.

bizhub PRO 950


Saddle stitching number *1 Number of stackable booklets
2 to 5 100 or more
6 to 10 50 or more
11 to 16 32 or more
17 to 20 25 or more

Stacking performance Slippage in the depth direction (A - B) = 100mm or less (B is a measurement of


the sheet in width.)
Slippage in vertical direction (C) = 100mm or less (This is a amount of slippage
between two adjoining booklets.)

A
B

[1]
C

[2]
15smt1c003na

[1] Top view


[2] Side view

*1 The saddle stitching number is the number of sheets before the saddle stitching. For example, the folding
number of sheet is counted as 1 when 1 sheet of paper is folded.

25
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

C. Type of paper
bizhub PRO 950

Paper size Fixed size Equivalent to the paper sizes corresponding to the saddle
stitching/ folding mode of the FS (A3, B4, ISOB4, SRA4S,
A4S, 8K*1, 11 x 17, 81/2 x 14, 81/2 x 11S)
Wide paper Equivalent to the paper sizes corresponding to the FS
Amount of curling Maximum h with 5 sheets overlapped one another = 10mm or less

15smt1c004na

*1 Only for China and Taiwan destinations.

D. Maintenance

Maintenance Same as the main body.

E. Machine data

Power source 5V DC (supplied from the main body through the FS)
24V DC (supplied from the main body equipped power source; Equipped
power source is corresponding to 100V to 240V AC)
Maximum power consump- 100 W or less
tion
Dimensions 1280*1 (W) x 610 (D) x 562 (H) mm
Weight Approx. 73kg

*1 This is the size when connected to FS611 (when equipped with MK-721). The size of the machine alone is
1144mm.

F. Operating environment

Temperature 10°C to 30°C


Humidity 10% to 80% RH (with no condensation)

Note
• The information herein may be subject to change for improvement without notice.

26
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

2.9 RC-501

bizhub PRO 950


A. Type

Name Toner recycle cut kit


Type Air conveyance waste toner collecting unit

B. Functions

Toner ejection Air conveyance by the diaphragm pump


Waste toner container Waste toner collecting box

C. Capacity

Recycle amount of the Max. 8,000g


untransferred toner
Recycle rate of the untrans- 98% or more
ferred toner

D. Maintenance

Maintenance Same as the main body.

E. Machine data

Power source 24V DC (supplied from the main body)


Maximum power consump- 10W or less
tion
Dimensions Recycle pump: 70 (W) x D135 (D) x 100 (H) mm
Waste toner collecting box:
Paper box: 200 (W) x 330 (D) x 500 (H) mm
Metal box: 215 (W) x 335 (D) x 590 (H) mm
Weight Recycle pump: Approx. 0.85kg
Waste toner collecting box:
Paper box: 1.2kg
Metal box: 5.8kg
Others: Approx. 0.65kg (hose, recycle pump control board)

F. Operating environment

Temperature 10°C to 30°C


Humidity 10% to 80% RH (with no condensation)

27
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

2.10 IC
bizhub PRO 950

A. Type

Type: Built-in box type for the KONICA MINOLTA main body

B. Functions

Resolution: Printing System: 600 x 600 dpi


Scanning Resolution: 200 dpi / 300 dpi/ 400 dpi / 600 dpi
Gradation: binary
Printable Area: Margin 2.8 2mm
(left, right, top and bottom without variation)
No. of Print: 1 to 9999
Continuous Print Speed: 95 ppm (A4, 8.5 x 11) /
(From the 2nd and succeeding copies)
Printer Description Language: PCL5e/6
PostScript3
Printer Driver: PCL6 (KONICA MINOLTA product)
There is no driver available for PCL5e.
• Windows 2000 Professional (SP3 later) / Server
• Windows XP Home Editions/ Professional (SP2 later)
• Windows Server 2003 Standard
• Windows Vista (all versions)
• Windows Server 2008 (all versions)
(include the XP (Professional)/Server 2003/Vista/Server 2008 x64)

PostScript3 Plug-in Driver (optional PS expansion kit required)


• Windows 2000 Professional (SP3 later) / Server
• Windows XP Home Editions/ Professional (SP2 later)
• Windows Server 2003 Standard
• Windows Vista (all versions)
• Windows Server 2008 (all versions)
• Mac OS X 10.3/10.4/10.5 (include the Intel Mac 10.4/10.5)
(include the XP (Professional)/Server 2003/Vista/Server 2008 x64)

PostScript3 PPD Driver (optional PS expansion kit required)


• Windows 2000 Professional (SP3 later) / Server
• Windows XP Home Editions/ Professional (SP2 later)
• Windows Server 2003 Standard
• Windows Vista (all versions)
• Windows Server 2008 (all versions)
• Mac OS X 10.3/10.4/10.5 (include the Intel Mac 10.4/10.5)
(include the XP (Professional)/Server 2003/Vista/Server 2008 x64)

1 28
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

Network Function

bizhub PRO 950


Printing Method: Pserver (IPX/SPX) / LPD/LPR (TCP/IP) / IPP (TCP/IP) / AppleTalk
(EtherTalk) / Bonjour(TCP/IP) / Web Service Print(TCP/IP) / NPrinter/
RPrinter (IPX/SPX) / RAW Port (TCP/IP)
Compliant Web Browser: Microsoft Internet Explorer 6 or later* recommended (JavaScript
enabled)
Mozilla FireFox 1.0 or later
(JavaScript enabled, Cookies enabled)
Netscape Navigator 7.02 or later (JavaScript enabled, Cookies
enabled)
Flash Player Ver 7.0 or later (In the case of seeing in Flash form)
* Microsoft XML Parser (MSXML)3.x must be installed when using
Internet Explorer 5.5.

C. Paper

Paper Size: Same as main body


Paper Type: Same as main body
Paper Weight: Same as main body

D. Maintenance and Life

Maintenance: Same as main body

E. Machine Data

CPU: Pentium M 2.0GHz


System Memory: 2 GB
Host Interface: Ethernet, USB
Power: Obtain from main body printer
Network Functions
Network Interface: Ethernet (1000BASE-T / 100Base-TX / 10Base-T)
Frame Type: IEEE 802.2/802.3 / Ethernet II / IEEE 802.3 SNMP
Network Connector: RJ-45
LED: 10BASE-T LED1 No lighting
LED2 Yellow
100BASE-TX LED1 Green
LED2 Yellow
1000BASE-T LED Orange
LED2 Yellow

F. Operating Environment

Temperature: Same as main body


Humidity: Same as main body

29 1
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

2.11 GP-501/MK-724
bizhub PRO 950

2.11.1 GP-501
The GP-501 In-Line punch system is compatible with copiers and finishing devices and is used for punching a
variety of die set patterns.There are two base units configured to punch Letter (81/2 x 11) and A4 (210mm x
297mm) document sizes, both configurations are similar but different to accommodate power & edge registra-
tion.

A. Type

Type Multi-hole punch unit for ring binding

B. Modes of Operation

Bypass mode The paper moves straight from the printer to the finisher without passing
through the punch module. In this mode the paper in not punched.
Punch mode with Punch The paper moves from printer to the punch module where it gets punched and
then is routed to the finisher.

C. Machine Data

Punch unit size 12” (305mm) W x 40” (1016mm) H x 30.5” (775mm) D


Weight 170 lbs (80kg) unpackaged,
270 lbs (123kg) packaged (Pallet, Carton, PKG Inserts)
Color Top Cover – Orca Black, Lower covers – Cuttle Gray
AC Power Supply to GP- External power cord according to market destination.
501
DC 5V Supply to GP-501 Supplied by system to PCB contained within GP-501
System Power Supply GP-501 Internal Lead-Through
Lines • On upstream side: Wiring with connectors through cover-recess.
• On downstream side: Lock-style connector panel on left side cover.

D. Software

Communication method i) Start-stop synchronization style, full duplex.


ii) 1 Start Bit, 8bit Data length, 1 Parity Bit, 1 Stop bit. Max Frame Length: 128
byte
iii) Hard flow control (CTS/RTS).
iv) Baud rate:
[Standard] 19200 bps
[ISW=Log file Transmissions] 78000 bps
Communication Content According Interface Specification (See also Appendix B)

1 30
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

E. Electronic

bizhub PRO 950


Required signals to UP & RXD, RTS, CTS, TXD
Downstream connected units

F. Inputs

(1) Media Input from Printer

Alignment/ skew variance Center justified ± 4mm


at pick up
Line speed 290 to 1250 mm/s (Fixed speeds within this range)
Speed variance at pick up ± 2%
Sheet frequency 120 ppm maximum

1) For Punching

Paper weight 20lb bond – 80lb cover


Plain Paper: 75gsm – 216gsm
Other Paper: 120gsm-216gsm
Exception ProClick: LTR & A4 Limited to 200gsm
Paper type See appendix D
Maximum Sheet size Letter configuration 279 x 216mm
A4 configuration 297 x 210mm

2) For Bypass

Paper weight 16lb bond – 93lb cover


64gsm – 350gsm
Paper type Coated, Pre-printed, High Quality, Plain, Book, Color, Rough, Post Card, Label,
OHP, Index
Transparency weight 5 -10 mil (0.127mm to 0.254mm)
Maximum bypass sheet 13” x 24.8” (330 x 630mm)
size
Minimum bypass sheet size 3.74” x 5.47” (95 x 139mm)

(2) Power

Supply GP-501 individual power supply and power cord required.


Configurations by market See table below

Machine Market Voltage (V) Current (A) Frequency (Hz) Paper size
1 US, Canada 115 +10/-15 % 3 60 81/2 x 11
2 Europe, Australia 220-240 +10/-15 % 1.8 50 A4

31 1
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

G. Outputs
bizhub PRO 950

Alignment/ skew at delivery ± 2mm or less for the pick up position


Speed variance at delivery ± 1% compared to speed variance at pick up
Chip tray capacity 2500 cycles (based on punched sheet count)

H. Performance

Punch accuracy Hole size ± 2%


Alignment ±0.5mm
Back gauge depth ±0.3mm

(1) Reliability

MCBJ: Punch 1 in 15,000 (20lb bond)


MCBJ: Bypass 1 in 65,000 (20lb bond)

I. Operation Environment, Storage, Transport

Normal Operation Temper- 10degC – 30 deg C


ature
Normal Operation Humidity 10% - 80%
Storage Temperature -10degC – 40 deg C
Storage Humidity 10% - 80%

J. Safety /Regulatory

Noise emissions (measured Punch Maximum of 78dBA (punching 216gsm cover)


to ISO7779) Bypass Maximum of 70dBA

(1) Safety Compliance

UL & CSA standards CAN/USA-C22.2 No. 60950-01


UL60950-1 First Edition
TUV standards IEC 60950-1:2001
EN60950-1:2001

(2) Electromagnetic Compliance

EMC standards EN55024:1998 Amendments A1:2001 & A2:2003


EN61000-3-2:2000
EN61000-3-3:1995 Amendment A1:2001
EN55022:1998 Amendments A1:2000 & A2:2003
EN61000-4-2, EN61000-4-4, EN61000-4-5, EN61000-4-6, EN61000-4-11
FCC standards Class B
Part 15, Subpart B, Section A 15.107A &15.109a

1 32
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

K. Appendix A

bizhub PRO 950

Figure 1.1 Front

33 1
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

Figure 1.2 Entrance

1 34
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

L. Appendix B
No. Model Die set type # Pins Pin Hole size Paper size Label artwork

bizhub PRO 950


shape (WxH or D)
1 DS-501 Ring Binder 3 3 Round 8mm 81/2 x 11
Hole (0.316")

2 DS-502 Plastic Bind 19 Rect. 8mm x 2.9mm 81/2 x 11


Cerlox (0.313" x 0.116")

3 DS-503 WireBind –3:1 32 Square 4mm x 4mm 81/2 x 11


Square (0.156" x 0.156")

4 DS-504 WireBind –2:1 21 Rect. 6.4mm x 5.4mm 81/2 x 11


Rectangular (0.250" x 0.214")

5 DS-505 Color Coil 44 Round 4.4mm 81/2 x 11


(0.174")

6 DS-506 VeloBind 11 Round 3.2mm 81/2 x 11


(0.125")

7 DS-507 ProClick 32 Rect. 5mm x 5.5mm 81/2 x 11


(0.197" x 0.217")

8 DS-508 Ring Binder 4 4 Round 8mm A4


Hole (0.316")

9 DS-509 Plastic Bind 21 Rect. 8mm x 2.9mm A4


Cerlox (0.313" x 0.116")

10 DS-510 WireBind –3:1 34 Round 4mm A4


Round (0.158")

11 DS-511 WireBind –2:1 23 Round 6.38mm A4


Round (0.251")

12 DS-512 Color Coil 47 Round 4.4mm A4


(0.174")

13 DS-513 VeloBind 12 Round 3.2mm A4


(0.125")

14 DS-514 ProClick 34 Rect. 5mm x 5.5mm A4


(0.197" x 0.217")

15 DS-515 Ring Binder 2 2 Round 8mm A4


Hole (0.316")

16 DS-516 Plastic Bind 20 Rect. 8mm x 2.9mm A4


Cerlox (0.313" x 0.116")

17 DS-517 WireBind –2:1 23 Rect. 6.4mm x 5.4mm A4


Rectangular (0.250" x 0.214")
(Australia)

35 1
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009

No. Model Die set type # Pins Pin Hole size Paper size Label artwork
shape (WxH or D)
bizhub PRO 950

18 DS-518 WireBind –3:1 34 Square 4mm x 4mm A4


Square (0.156" x 0.156")
(Australia)

M. Appendix C

Paper Type for Punching


Destination Paper Name Weight (g/m2) Punch *2
(1) US Hammermill Color Copy Paper - 120 Q-Zone
Photo White
Hammermill Tidal MP 75 All
Hammermill Fore MP 75 All
Color Copy (Mondi) *1 120 Q-Zone
Wausau Exact Gloss Coated 215 Q-Zone
(C1S) *1
Hammermill Color Copy Cover *1 163 Q-Zone
216 Q-Zone
Color Copy (Mondi) *1 160 Q-Zone
(2) EU Konica Minolta Original 80 All
Konica Minolta Profi 80 All
Mondi BIO TOP 3 extra 80 All
Mondi Color Copy 200 Q-Zone

*1 For only C6501/C6501P/C65hc


*2 Q-Zone: Guaranteed only in Q-zone
All: Guaranteed in all environments
*Refer to the below graph

80
70
A
Humidity (%RH)

60
B Q
40
30
20 C
10

10 18 20 23 30
Temperature (°C)
a03ut1c004ca

1 36
Field Service Ver.2.0 Sep. 2009 2. PRODUCT SPECIFICATIONS

N. Glossary of Terms

bizhub PRO 950


These terms are common to the punch and bindery industry.

Cerlox The trade name GBC uses for its Plastic Binding
Color coil A plastic coil that looks like a spring which is threaded through round
holes punched in the document then the ends are cut off and
crimped. The holes are either 4:1 or 5:1 (4 holes per inch or 5 holes
per inch). This type of bind lays flat and even folds around for easy
handling of the document.
Flush-cut covers Covers stock that is the same size as the paper contents and has
round corners.
Plastic binding The name used to describe GBC's most common binding method.
The 19 and 21 rectangular hole, Plastic Comb type.
ProClick A plastic element that snaps together. This style requires holes that
appear to be the same as Twin Loop but are actually slightly larger.
The larger holes enable correct operation of the ProClick Pronto fin-
ishing devise.
Tabbing Tabbing or hanging chad is when a hole is not punched cleanly
(hanging chad) through the material leaving a piece of paper hanging from the edge.
This condition occurs when a die set is worn and will usually result in
miss-feeds.
Twin loop Looped wire element that is feed into square or round holes in the
document in a similar fashion to Plastic Binding. The holes are either
2:1 or 3:1 (2 holes per inch or 3 holes per inch). It is then squeezed
together or crimped to create an attractive bind that lays flat.
Velobind A heat seal plastic bind that is best known for it's security and it's
attractive look. The one draw-back for VeloBind is that it is not a lay-
flat bind style. It is most often used in the Legal market for it's security
feature.

2.11.2 MK-724

A. Type

Type I/F board for GP-501

B. Functions

Function It enables to exchange the interfaces between the main body and GP-501.
(Install to FS-528/611)
Configuration • Board
• Connector/Mounting bracket

37 1
2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

Blank page

38
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

„ MAINTENANCE

bizhub PRO 950


3. PERIODIC CHECK
3.1 Maintenance item
Caution
• For cleaning of the tools used, be sure to use a vacuum cleaner appropriate for cleaning toner.

Note
• For the replacement procedure of periodically replaced parts, refer to Theory of Operation of the
main body "30.1 External section" to "30.14 Paper exit section."
• The alcohol described in this section represents the isopropyl alcohol.

3.1.1 Main body


A. Maintenance 1 (Every 500,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Preparations Image check z
2 Fusing Separation claw/Up, / z Alcohol/cleaning pad
section Lw cleaning
Cleaning web 1 z
55VA-524#
• Fusing cleaning
web counter reset
(in service mode)
3 Photo con- Photo conductor sec- z Alcohol/cleaning pad/
ductor sec- tion cleaning (including blower brush/vacuum
tion the front side of the cleaner
drum fixing coupling)
Drum claw 3 z
57GA2919#
4 Cleaning/ Cleaning unit cleaning z Cleaning pad/blower
toner recycle brush/vacuum
section cleaner
Cleaning blade 2 z
57GA5601#
• Blade set mode (in
service mode)
5 Charge Charge unit cleaning z Alcohol/cleaning
section (Charge back plate pad/blower brush
and its circumference,
and erase lamp (EL1))
Charge wire 2 z
55VA2509#
Vibration-proof rubber 2 z
55VA2527#

39
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

No. Unit Description Quantity Implementation classification Materials


bizhub PRO 950

classification Cleaning Check Lubrication Replacement Tools used


5 Charge Charge control plate 1 z
section 57GA2508#
Charge cleaning unit 2 z
55VA-255#
C-clip 2 z
45AA2040#
6 Developing Developing unit clean- z Alcohol/cleaning pad/
section ing blower brush/vacuum
cleaner
Suction filter 1 z
57GA3108#
Developing bias con- z
tact cleaning
Developing cover filter 1 z
A0Y53719##
7 Transfer/sep- Transfer/separation z Alcohol/cleaning
aration sec- unit cleaning pad/blower brush
tion Transfer/separation 3 z
wire
55VA2613#
Transfer cleaning 1 z
assembly
56GA-276#
Separation cleaning 1 z
assembly /1
56GA-277#
Separation cleaning 1 z
assembly /2
56GA-278#
Vibration-proof rubber 3 z
56AA1783#
C-clip 3 z
45AA2040#
8 Registration Paper dust removing/ z Cleaning pad/blower
section Resistration roller/ brush/vacuum
Cleaning others cleaner
Cleaning of each sensor z Alcohol/cleaning pad
9 Duplex section/ Cleaning of each roller/ z Alcohol/cleaning pad
paper reverse conveyance section/
section reverse/exit guide plate
10 Paper exit Cleaning of the paper z Alcohol/cleaning pad
section exit roller
11 Paper feed Paper dust removing z Cleaning pad/blower
section brush cleaning brush/vacuum
cleaner

40
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

No. Unit Description Quantity Implementation classification Materials

bizhub PRO 950


classification Cleaning Check Lubrication Replacement Tools used
11 Paper feed Cleaning of each sensor z Blower brush
section
12 Bypass tray Cleaning of each sensor z Cleaning pad/blower
section brush
13 Vertical convey- Cleaning of the paper z Cleaning pad/blower
ance section dust removing brush brush/vacuum cleaner
14 Scanner Cleaning of the origi- z Alcohol/cleaning pad
section nal/slit glass
Cleaning of each mir- z Alcohol/cleaning pad
rors and lens
Cleaning of each sensor z Alcohol/cleaning pad
15 Write section Cleaning of the dust- z Blower brush/clean-
proof glass ing pad
16 Main body Exterior/machine inter- z Alcohol/cleaning pad
nal cleaning
Cleaning of the dust- z Vacuum cleaner
proof filters /1, /2, /3
17 Toner supply Toner bottle section z Cleaning pad
section cleaning
18 Final check Check of W.U.T z
Check of the image z
and the paper through
(including the vertical
magnification and tim-
ing adjustment)
PM count reset (Ser- z
vice mode)

B. Maintenance 2 (Every 1,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Paper feed Pick-up roller 2 z Actual replacement
section 55VA-464# count: 300,000 feeds
Feed roller 2 z
55VA-463#
Separation roller 2 z
55VA-463#
Pick-up roller 1 z Actual replacement
55VA-484# count: 500,000 feeds
Feed roller 1 z
55VA-483#
Separation roller 1 z
55VA-483#

41
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

No. Unit Description Quantity Implementation classification Materials


bizhub PRO 950

classification Cleaning Check Lubrication Replacement Tools used


2 Bypass tray Pick-up roller 1 z Actual replacement
section 55VA-464# count: 200,000 feeds
Feed roller 1 z
55VA-463#
Separation roller 1 z
55VA-463#
3 Photo con- Drum fixing spring 1 z
ductor sec- 55FU2014#
tion Drum positioning collar 1 z
25SA2015#
Cleaning of the IDC z Alcohol/cotton swab
sensor board (IDCB)
Drum 1 z z Setting powder
• Photo conductor Replace it once for
counter reset (in every 1,000,000
service mode) prints or 250 h. of
driving time, which-
ever is earlier.
4 Cleaning/ Toner guide brush 1 z Setting powder
toner recy- assembly
cle section 57GA5611#
Scattering prevention 1 z
felt
55VA5568#
Seal plate /Fr 1 z
56UA-559#
Seal plate /Rr 1 z
56UA-558#
5 Developing Developer 1 z Replace it once for
section • Developer counter every 1,000,000
reset (in service prints or 250 h. of
mode) driving time, which-
ever is earlier.
6 Main body Cleaning of the cover/ z
machine internal
7 Final check Check of the image z
and the paper through

42
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

C. Maintenance 3 (Every 1,500,000 prints)

bizhub PRO 950


No. Unit Description Quantity Implementation classification Materials
classification Cleaning Check Lubrication Replacement Tools used
1 Fusing Fusing roller /Up 1 z
section 57GB5304#
Fusing roller /Lw 1 z
assembly
57GA-528#
Fusing claw /Up 6 z
56UA5453#
Fusing claw /Lw 2 z
25AA5329#
Heat insulating sleeve / 2 z
Up
45405339#
Bearing /Up 2 z
45407504#
Fusing cleaning sheet 1 z
assembly
56GA-547#
Fusing heat roller clean- z Roller cleaner
ing
2 Transfer/ Transfer assist sheet z Actual replacement
Separation assembly count: 1,500,000
charger A0Y5R733## (Europe)
section A0Y5R734## (U.S.A)

D. Maintenance 4 (Every 3,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Photo con- Drum temperature sen- 1 z
ductor sec- sor (TH5)
tion 56GA-209#
2 Cleaning/ Toner seal plate assembly 1 z
toner recy- 57GA-568#
cle section Toner guide plate 1 z
assembly
56GA-561#
3 Registra- Registration roller 1 z
tion section A0Y57103##
4 Fusing Heat insulating sleeve /Lw 2 z
section 26AA5315#
Heat roller bearing 2 z
26AA5316#

43
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

No. Unit Description Quantity Implementation classification Materials


bizhub PRO 950

classification Cleaning Check Lubrication Replacement Tools used


4 Fusing Fusing temperature 1 z
section sensor /2 (TH2)
55VA8804#
Fusing temperature 1 z
sensor /4 (TH4)
55VA8806#
Fusing heat roller 1 z
55VA5307#
Fusing actuator 1 z
55VA5383#
Fusing heater lamp /1 (L1) 1 z
55VF8302# (Europe)
55VB8302# (U.S.A)
Fusing heater lamp /2 (L2) 1 z
55VF8303# (Europe)
55VB8303# (U.S.A)
Fusing heater lamp /3 (L3) 1 z
55VF8304# (Europe)
55VB8304# (U.S.A)
5 External Ozone filter /1 2 z
section 57GA1128#
Ozone filter /2 1 z
57GA1129#
Ozone filter /3 1 z
A0Y51122##
Dust-proof filter /1 1 z
57GA1231#
Dust-proof filter /2 1 z
57GA1232#
Dust-proof filter /3 1 z
57GA1233#
6 Toner sup- Toner supply sleeve /1 1 z
ply section 55VA-334#
Toner supply sleeve /2 1 z
55VA-335#

E. Maintenance 5 (Every 4,500,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Tray Pre-registration clutch 3 z Actual replacement
57GA8201# count: 3,000,000
Feed clutch 3 z feeds
57GA8201#

44
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

F. Maintenance 6 (Every 6,000,000 prints)

bizhub PRO 950


No. Unit Description Quantity Implementation classification Materials
classification Cleaning Check Lubrication Replacement Tools used
1 Charge Charge unit 1 z
section A0Y5R704##
2 Developing Developing unit 1 z
section A0Y5R703##
Developing suction 1 z
assembly
57GA-215#
3 Transfer/ Transfer exposure lamp 1 z
separation (EL2)
section A0Y5R732##
Transfer/separation unit 1 z
A0Y5R708## (Europe)
A0Y5R709## (U.S.A)
4 Cleaning/ Cleaning gear /A 1 z
toner recy- 56GA-556#
cle section
5 Vertical con- Vertical conveyance 2 z Actual replacement
veyance sec- clutch count: 4,500,000
tion 57GA8201# feeds
Conveyance roller /1 1 z
55VA4410#
Cleaning of each sensor z Blower brush
6 Fusing Fusing gear 1 z
section 56UA7783#
Web motor (M16) 1 z
56GA8017#
7 Duplex sec- ADU conveyance roller /3 1 z
tion A0Y58171##
ADU conveyance roller /4 1 z
A0Y58171##
ADU exit roller 1 z
57GA4681#
Cleaning of each sensor z Blower brush
Reverse/exit entrance 1 z
roller
55VA4766#
Reverse/exit roller /2 1 z
57GA4748#
Reverse/exit roller /3 1 z
57GA4741#
ADU reverse roller 1 z
57GA4767#
ADU conveyance roller /1 1 z
57GA4681#

45
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

No. Unit Description Quantity Implementation classification Materials


bizhub PRO 950

classification Cleaning Check Lubrication Replacement Tools used


7 Duplex sec- ADU conveyance roller /2 1 z
tion A0Y58171##
Reverse/exit roller/1 1 z
57GA4740#
8 Registra- Loop roller 1 z
tion section 57GA-068#
9 Paper Cleaning of each sensor z Blower brush
reverse/exit
section

G. Maintenance 7 (Every 10,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Vertical con- Vertical conveyance 2 z
veyance sec- roller /2, /3
tion 56GA4411#
2 Duplex sec- Sensor actuator 3 z
tion 56GA4782#
Reverse/exit guide /Fr 1 z
55VA4730#
Reverse/exit guide /Rr 1 z
55VA4731#
Reverse/exit guide 4 z
55VA4757#
3 Paper feed Pre-registration roller /1, 3 z
section /2, /3
55VA4016#

H. Maintenance 8 (Every 15,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Paper feed Feed input gear 1 z
section 57GA7711#
2 Cleaning/ Cleaning gear /B 1 z
toner recy- 55VA7921#
cle section

46
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

3.1.2 DF
A. Maintenance 1 (Every 500,000 prints)

bizhub PRO 950


No. Unit Description Quantity Implementation classification Materials
classification Cleaning Check Lubrication Replacement Tools used
1 Preparations Original through check z
Cover z
2 Paper feed Pick-up roller z Alcohol/
section cleaning pad
Feed roller z Alcohol/
cleaning pad
Paper feed assist roller z Alcohol/
cleaning pad
Cleaning pad z Blower brush
Registration roller z Alcohol/
cleaning pad
Separation rubber z Alcohol/
cleaning pad
Original count sensor z Blower brush
Original size sensor /Lt z Blower brush
Original size sensor /Rt z Blower brush
3 Conveyance Original registration z Blower brush
section sensor
4 Read section Original conveyance z Blower brush
sensor
Original skew sensor / z Blower brush
Rr
Original skew sensor /Fr z Blower brush
5 Paper exit Mirror on the driven z Blower brush
section roller assembly
Original reverse sensor z Blower brush
Reverse jam sensor z Blower brush
Original reverse/exit z Blower brush
sensor
6 Final check Original through check z
Cleaning of the cover z Alcohol/
cleaning pad

B. Maintenance 2 (Every 2,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Paper feed Separation roller 1 z Actual replacement count:
section 13GA4606# 400,000 feeds

47
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

C. Maintenance 3 (Every 4,500,000 prints)


bizhub PRO 950

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Paper feed Pick-up roller 1 z Actual replacement count:
section 13GA4604# 800,000 feeds
Paper feed roller 1 z Actual replacement count:
15AS4605# 800,000 feeds
Paper feed assist roller 1 z Actual replacement count:
15AS4601# 800,000 feeds
Torque limiter 1 z Actual replacement count:
13GA-135# 800,000 feeds

3.1.3 LU
A. Maintenance 1 (Every 500,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Preparations Original through check z
2 Paper feed Sensors z Blower brush
section Gears z Plas guard No.2
Pre-registration roller/ z Alcohol/cleaning pad
driven roller
Pick-up roller z Alcohol/cleaning pad
Feed roller z Alcohol/cleaning pad
Separation roller z Alcohol/cleaning pad
3 Final check Original through check z
Exterior cleaning z Alcohol/cleaning pad

B. Maintenance 2 (Every 1,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Paper feed Pick-up roller 1 z Actual replacement
section 55VA-484# count: 500,000 feeds
Feed roller 1 z Actual replacement
55VA-483# count: 500,000 feeds
Separation roller 1 z Actual replacement
55VA-483# count: 500,000 feeds

48
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

C. Maintenance 3 (Every 3,000,000 prints)

bizhub PRO 950


No. Unit Description Quantity Implementation classification Materials
classification Cleaning Check Lubrication Replacement Tools used
1 Paper feed Paper feed clutch 1 z Actual replacement
section 56AA8201# count: 3,000,000
feeds
Pre-registration clutch 1 z Actual replacement
56AA8201# count: 3,000,000
feeds

D. Maintenance 4 (Every 10,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Paper feed Pre-registration roller 1 z Actual replacement
section 13GG4005# count: 6,000,000
feeds
2 Paper feed Feed idler gear 1 z z Plas guard No.2
section A0Y62101# Actual replacement
count: 6,000,000
feeds
3 Paper feed Feed input gear 1 z Actual replacement
section 13RJ7908# count: 6,000,000
feeds

49
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

3.1.4 FS
A. FS-528
bizhub PRO 950

(1) Maintenance 1 (Every 500,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Preparations Original through check z
2 Conveyance Conveyance roller z Alcohol/cleaning pad
section
Paper exit roller /1 6 z
(Sponge roller)
122H4825#
Paper exit roller /2 4 z
(Sponge roller)
A04D8904#
3 Drive unit Main drive unit z (z) Plas guard No.2
Main tray section z (z) Plas guard No.2
Shift drive unit z (z) Plas guard No.2
Paper exit drive section z (z) Plas guard No.2
Staple section z (z) Plas guard No.2
4 Stacker Paper assist roller 1 z
section (sponge roller)
20AK4210#
5 Final check Original through check z Stapler positioning jig
Exterior cleaning z Alcohol/cleaning pad

(2) Maintenance2 (Every 1,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Stacker sec- Cleaning plate Assy 1 z
tion A07RA741##

(3) Spotted replacement (Every 500,000 staples)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Staple Stapler unit /Fr 1 z
section A10UA727#
Stapler unit /Rr 1 z
A10UA728#

50
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

B. FS-611
(1) Maintenance 1 (Every 500,000 prints)

bizhub PRO 950


No. Unit Description Quantity Implementation classification Materials
classification Cleaning Check Lubrication Replacement Tools used
1 Preparations Original through check z
2 Conveyance Conveyance roller z Alcohol/cleaning pad
section
Paper exit roller /1 6 z
(Sponge roller)
122H4825#
Paper exit roller /2 4 z
(Sponge roller)
A04D8904#
Intermediate convey- 4 z
ance roller (sponge
roller)
13QE4531#
3 Drive unit Main drive unit z (z) Plas guard No.2
Main tray section z (z) Plas guard No.2
Shift drive unit z (z) Plas guard No.2
Paper exit drive section z (z) Plas guard No.2
Staple section z (z) Plas guard No.2
Folding section z (z) Plas guard No.2
4 Folding Folding roller z
section
5 Stacker Paper assist roller 1 z
section (sponge roller)
20AK4210#
6 Final check Original through check z Stapler positioning jig
Exterior cleaning z Alcohol/cleaning pad

(2) Spotted replacement (Every 200,000 staples)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Staple Stapler unit /Fr 1 z
section 15JM-501#
Stapler unit /Rr 1 z
15JM-501#

51
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

3.1.5 PI
A. Maintenance 1 (Every 500,000 prints)
bizhub PRO 950

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Conveyance Conveyance roller z Alcohol/cleaning pad
section
2 Paper feed Pick-up roller z Alcohol/cleaning pad
section
Original conveyance z Alcohol/cleaning pad
roller
Separation roller z Alcohol/cleaning pad
Paper feed roller 2 z Actual replacement
13QN-446# count: 100,000 feeds
Separation roller 2 z Actual replacement
13QN-443# count: 100,000 feeds
3 Final check Original through check z
Exterior cleaning z Alcohol/cleaning pad

B. Maintenance 3 (Every 1,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Paper feed Pick-up roller 2 z Actual replacement
section 50BA-574# count: 200,000 feeds

C. Maintenance 4 (Every 3,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Paper feed Torque limiter 2 z Actual replacement
section 13QN4073# count: 600,000 feeds

52
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

3.1.6 PK
A. Maintenance 1 (Every 500,000 prints)

bizhub PRO 950


No. Unit Description Quantity Implementation classification Materials
classification Cleaning Check Lubrication Replacement Tools used
1 Punch unit Punch edge z Blower brush
main body
2 Punch scraps Punch scraps box z Alcohol/cleaning pad
collection (punch scraps dump)
section Punch scraps full sen- z Alcohol/cleaning pad
sor
3 Final check Original through check z
Internal cleaning z Alcohol/cleaning pad

3.1.7 ZU
A. Maintenance 1 (Every 500,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Punch Punch edge z Blower brush
section
2 Conveyance Entrance guide plate z Cleaning pad
section Conveyance guide plate z Cleaning pad
Paper edge sensor z Blower brush
board (sensor)
Registration roller z Alcohol/cleaning pad
Conveyance roller z Alcohol/cleaning pad
Exit roller z Alcohol/cleaning pad
Exit guide plate z Cleaning pad
3 Z-folding Folding roller (No. 1 and z Alcohol/cleaning pad
section No. 2)
Folding guide plate z Cleaning pad
4 Punch scraps Punch scraps box z
conveyance
section
5 Final check Original through check z
Exterior cleaning z Alcohol/cleaning pad

53
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

B. Maintenance 2 (Every 3,000,000 prints)


bizhub PRO 950

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Punch Punch clutch 1 z Actual replacement
section 13NKK001# count: 1,000,000
punch
2 Punch scraps Punch scraps convey- 1 z Actual replacement
conveyance ance motor count: 1,000,000
section A111A928# punch

3.1.8 TU
A. Maintenance 1 (Every 500,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Conveyance Conveyance roller z Alcohol/cleaning pad
section Conveyance belt z
2 Blade Blade /Up z Alcohol/cleaning pad
section Blade /Lw z Note: Checking and
Scraps box and its cir- z z cleaning of remaining
cumference scraps

3 Stacker Pusher section z (z) Plas guard No.2


section Stacker section z (z)
4 Drive sec- Conveyance drive sec- z
tion tion
5 Final check Original through check z
Exterior cleaning z Alcohol/cleaning pad

B. Maintenance 2 (Every 4,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Blade Blade /Up 1 z Actual replacement
section 13LHK001# count: 500,000 trim
Blade /Lw 1 z
13LHK002#

54
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

3.1.9 RC
A. Maintenance 1 (Every 500,000 prints)

bizhub PRO 950


No. Unit Description Quantity Implementation classification Materials
classification Cleaning Check Lubrication Replacement Tools used
1 Waste toner Hose /3 1 z Alcohol/cleaning pad
conveyance
section
2 Waste toner Waste toner collecting 1 z
collecting box
section 14RT-970#

B. Maintenance 2 (Every 10,000,000 prints)

No. Unit Description Quantity Implementation classification Materials


classification Cleaning Check Lubrication Replacement Tools used
1 Waste toner Recycle pump 1 z
conveyance 14RT-210#
section

3.1.10 GP
A. Maintenance1 (Every 200,000 prints)

No. Unit classifica- Description Quantity Implementation classification Materials


tion Cleaning Check Lubrication Replace Tools used
1 Punch sec- Die Set Pins z z 3-IN-ONE (WD-40
tion Company)
Actual lubrication
count: 50,000 punches
This maintenance to
be done by user.

B. Maintenance2 (Every 800,000 prints)

No. Unit classifica- Description Quantity Implementation classification Materials


tion Cleaning Check Lubrication Replace Tools used
1 Punch sec- Die Set Shoulder Bolts z z Magnalube-G Teflon
tion Grease
Actual lubrication count:
200,000 punches
This maintenance to be
done by user.

55 1
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

C. Maintenance3 (Every 2,000,000 prints)


bizhub PRO 950

No. Unit classifica- Description Quantity Implementation classification Materials


tion Cleaning Check Lubrication Replace Tools used
1 Punch sec- Die Set 1 z z Actual replacement
tion count: 500,000 punches
Replacement is rec-
ommended if hanging
chips are usually gen-
erated.

D. Maintenance 4 (Every 3,000,000 prints)

No. Unit classifica- Description Quantity Implementation classification Materials


tion Cleaning Check Lubrication Replace Tools used
1 Bypass con- Paper Path, Bypass z z Alcohol
veyance
section
2 Punch con- Latching Mechanisms z
veyance aligner
3 section Paper Path, Aligner z z Alcohol
panels
4 Aligner Idler Rollers z z
5 Roller energy drive z z
6 Bypass/ Optical Sensors z Blower brush
7 Punch con- Timing Belts z z Alcohol
8 veyance Idler Rollers z z
section
9 Drive Rollers z z
10 Punch sec- Back Gauge solenoid z z Blower brush/
tion vacuum cleaner
11 Die Guide z Vacuum cleaner
12 Paper Path, Punch z z Alcohol
13 External Base z Vacuum cleaner
14 section Door Closing Latch z

E. Maintenance5 (Every 12,000,000 prints)

No. Unit classifica- Description Quantity Implementation classification Materials


tion Cleaning Check Lubrication Replace Tools used
1 Punch con- Aligner Idler Roller z Alcohol
veyance Assembly
2 section Belt, Aligner (Green) z
3 Punch sec- Punch drive cams z Magnalube-G Teflon
tion Grease
Actual lubrication count:
3,000,000 punches

1 56
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

F. Maintenance6 (Every 16,000,000 prints)

bizhub PRO 950


No. Unit classifica- Description Quantity Implementation classification Materials
tion Cleaning Check Lubrication Replace Tools used
1 Punch sec- Back Gauge mecha- 1 z Actual replacement count:
tion nism 4,000,000 punches
A0N9PP59##

57 1
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

3.2 Replacement parts list


bizhub PRO 950

3.2.1 Periodically replacement parts list

Note
• For the replacement procedure of periodically replaced parts, refer to Theory of Operation of the
main body "30.1 External section" to "30.14 Paper exit section."
• The parts count No. given in the table below represents the number of the fixed parts number in
the service mode.

A. Main body

No. Classification Part name Part number Qt. Actual replace- Parts count
ment cycle No.
1 External Ozone filter /1 57GA1128# 2 3,000,000 37
2 section Ozone filter /2 57GA1129# 1 3,000,000
3 Ozone filter /3 A0Y51122## 1 3,000,000
4 Dust-proof filter /1 57GA1231# 1 3,000,000
5 Dust-proof filter /2 57GA1232# 1 3,000,000
6 Dust-proof filter /3 57GA1233# 1 3,000,000
7 Photo con- Cleaning blade 57GA5601# 2 500,000 2
8 ductor section Toner guide brush assembly 57GA-574# 1 1,000,000 13
9 Scattering prevention felt 55VA5568# 1 1,000,000
10 Drum claw 57GA2919# 3 500,000 10
11 Drum fixing spring 55FU2014# 1 1,000,000
12 Drum positioning collar 25SA2015# 1 1,000,000
13 Drum temperature sensor (TH5) 56GA-209# 1 3,000,000 27
14 Drum DR910 1 * 1,000,000
or 250 hours
15 Seal plate /Fr 56UA-559# 1 1,000,000 15
16 Seal plate /Rr 56UA-558# 1 1,000,000 14
17 Toner seal plate assembly 57GA-568# 1 3,000,000 30
18 Toner guide plate assembly 56GA-561# 1 3,000,000 31
19 Cleaning gear /A assembly 56GA-556# 1 6,000,000 76
20 Cleaning gear /B 55VA7921# 1 15,000,000
21 Toner supply Toner supply sleeve /1 55VA-334# 1 3,000,000 28
22 section Toner supply sleeve /2 55VA-335# 1 3,000,000 29
23 Charge Charge wire 55VA2509# 2 500,000 3
24 section Vibration-proof rubber 55VA2527# 2 500,000
25 Charge control plate 57GA2508# 1 500,000 4
26 Charge cleaning unit 55VA-255# 2 500,000 5
27 C-clip 45AA2040# 2 500,000
28 Charge unit A0Y5R704## 1 6,000,000 38
29 Developing Developing unit A0Y5R703## 1 6,000,000 40
30 section Developing suction assembly 57GA-215# 1 6,000,000 41

58
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

No. Classification Part name Part number Qt. Actual replace- Parts count

bizhub PRO 950


ment cycle No.
31 Developing Developer DV910 1 * 1,000,000
section or 250 hours
32 Suction filter 57GA3108# 1 500,000 6
33 Developing cover filter A0Y53719## 1 500,000
34 Paper feed Pick-up roller 55VA-464# 2 1,000,000 52, 56
35 section Feed roller 55VA-463# 2 1,000,000 53, 57
36 Separation roller 55VA-463# 2 1,000,000
37 Pick-up roller 55VA-484# 1 1,000,000 60, 64
38 Feed roller 55VA-483# 1 1,000,000 61, 65
39 Separation roller 55VA-483# 1 1,000,000
40 Paper feed clutch 57GA8201# 3 4,500,000 54, 58, 62
41 Pre-registration clutch 57GA8201# 3 4,500,000 55, 59, 63
42 Feed input gear 57GA7711# 1 15,000,000 75
43 Pre-registration roller /1 55VA4016# 1 10,000,000
44 Pre-registration roller /2 55VA4016# 1 10,000,000
45 Pre-registration roller /3 55VA4016# 1 10,000,000
46 Bypass tray Pick-up roller 55VA-464# 1 1,000,000 70
47 section Feed roller 55VA-463# 1 1,000,000 71
48 Separation roller 55VA-463# 1 1,000,000
49 Vertical Vertical conveyance clutch 57GA8201# 2 6,000,000 73
50 conveyance Conveyance roller /1 55VA4410# 1 6,000,000 72
51 section Vertical conveyance roller /2 56GA4411# 1 10,000,000 74
52 Vertical conveyance roller /3 56GA4411# 1 10,000,000
53 Transfer/ Transfer/separation wire 55VA2613# 3 500,000 8
54 separation Transfer cleaning assembly 56GA-276# 1 500,000 9
55 section Separation cleaning assembly /1 56GA-277# 1 500,000
56 Separation cleaning assembly /2 56GA-278# 1 500,000
57 Vibration-proof rubber 56AA1783# 3 500,000
58 C-clip 45AA2040# 3 500,000
59 Transfer/separation unit A0Y5R708## 1 6,000,000 42
(Europe)
A0Y5R709##
(U.S.A)
60 Transfer assist sheet assembly A0Y5R733## 1 1,500,000
(Europe)
A0Y5R734##
(U.S.A)
61 Transfer exposure lamp (EL2) A0Y5R732## 1 6,000,000 43
62 Registration Registration roller A0Y57103## 1 3,000,000 44
63 section Loop roller 57GA-068# 1 6,000,000
64 Duplex sec- Reverse/exit roller /1 57GA4740# 1 6,000,000 46
tion
65 ADU conveyance roller /4 A0Y58171## 1 6,000,000 48

59
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

No. Classification Part name Part number Qt. Actual replace- Parts count
bizhub PRO 950

ment cycle No.


66 Duplex sec- ADU conveyance roller /3 A0Y58171## 1 6,000,000 48
67 tion ADU exit roller 57GA4681# 1 6,000,000 48
68 Reverse/exit entrance roller 55VA4766# 1 6,000,000
69 Reverse/exit roller /2 57GA4748# 1 6,000,000 46
70 Reverse/exit roller /3 57GA4741# 1 6,000,000
71 ADU reverse roller 57GA4767# 1 6,000,000 47
72 ADU conveyance roller /1 57GA4681# 1 6,000,000 48
73 ADU conveyance roller /2 A0Y58171## 1 6,000,000
74 Sensor actuator 56GA4782# 3 10,000,000
75 Fusing Fusing roller /Up 57GB5304# 1 1,500,000 20
76 section Fusing roller /Lw assembly 57GA-528# 1 1,500,000 21
77 Fusing claw /Up 56UA5453# 6 1,500,000 22
78 Fusing claw /Lw 25AA5329# 2 1,500,000 23
79 Heat insulating sleeve /Up 45405339# 2 1,500,000 24
80 Bearing /Up 45407504# 2 1,500,000 25
81 Fusing cleaning sheet assembly 56GA-547# 1 1,500,000 26
82 Heat insulating sleeve /Lw 26AA5315# 2 3,000,000 32
83 Heat roller bearing 26AA5316# 2 3,000,000 33
84 Fusing temperature sensor /2 (TH2) 55VA8804# 1 3,000,000 34
85 Fusing temperature sensor /4 (TH4) 55VA8806# 1 3,000,000 35
86 Fusing heat roller 55VA5307# 1 3,000,000 36
87 Fusing actuator 55VA5383# 1 3,000,000 51
88 Fusing heater lamp /1 (L1) 55VF8302# 1 3,000,000
(Europe)
55VB8302#
(U.S.A)
89 Fusing heater lamp /2 (L2) 55VF8303# 1 3,000,000
(Europe)
55VB8303#
(U.S.A)
90 Fusing heater lamp /3 (L3) 55VF8304# 1 3,000,000
(Europe)
55VB8304#
(U.S.A)
91 Cleaning web 55VA-524# 1 500,000 1
92 Fusing gear 56UA7783# 1 6,000,000 49
93 Web motor (M16) 56GA8017# 1 6,000,000 50
94 Paper exit Reverse/exit guide /Fr 55VA4730# 1 10,000,000
95 section Reverse/exit guide /Rr 55VA4731# 1 10,000,000
96 Reverse/exit guide 55VA4757# 4 10,000,000

* The actual replacement cycle of the drum and developer is 1,000,000 prints or 250 hours of use, whichever
is earlier.

60
Field Service Ver.2.0 Sep. 2009 3. PERIODIC CHECK

B. Option

bizhub PRO 950


No. Classification Part name Part number Qt. Actual replace- Parts count
ment cycle No.
1 DF Pick-up roller 13GA4604# 1 800,000 119
2 Paper feed roller 15AS4605# 1 800,000 120
3 Paper feed assist roller 15AS4601# 1 800,000 122
4 Torque limiter 13GA-135# 1 800,000 123
5 Separation roller 13GA4606# 1 400,000 121
6 LU Pick-up roller 55VA-484# 1 500,000 64
7 Feed roller 55VA-483# 1 500,000 65
8 Separation roller 55VA-483# 1 500,000
9 Feed clutch (CL101) 56AA8201# 1 3,000,000 66
10 Pre-registration clutch (CL102) 56AA8201# 1 3,000,000 67
11 Pre-registration roller 13GG4005# 1 6,000,000 68
12 Feed idler gear A0Y62101# 1 6,000,000 69
13 Feed input gear 13RJ7908# 1 6,000,000
14 FS Paper exit roller /1 (sponge roller) 122H4825# 6 500,000
15 Paper exit roller /2 (sponge roller) A04D8904## 4 500,000
16 Intermediate conveyance roller 13QE4531# 4 500,000
(sponge roller) (FS-611)
17 Paper assist roller (sponge roller) 20AK4210# 1 500,000
18 Cleaning plate Assy (FS-528) A07RA741## 1 1,000,000
19 PI Paper feed roller 13QN-446# 2 100,000 104
20 Separation roller 13QN-443# 2 100,000 105
21 Pick-up roller 50BA-574# 2 200,000 103
22 Torque limiter 13QN4073# 2 600,000 106
23 ZU Punch clutch (CL1) 13NKK001# 1 1,000,000
24 Punch scraps conveyance motor A111A928# 1 1,000,000 114
(M7)
25 TU Blade /Up 13LHK001# 1 500,000
26 Blade /Lw 13LHK002# 1 500,000
27 RC Waste toner collecting box 14RT-970# 1 500,000
28 Recycle pump 14RT-210# 1 10,000,000
29 GP Die Set DS-## 500,000
30 Back Gauge mechanism A0N9PP59## 1 4,000,000 132

61 1
3. PERIODIC CHECK Field Service Ver.2.0 Sep. 2009

3.2.2 Spot replacement parts list


bizhub PRO 950

A. Option
Two parts shown below are not periodically replaced parts.
However, be sure to replace them when they get to the actual replacement cycle.

No. Classification Part name Part number Qt. Actual replace- Parts count
ment cycle No.
1 FS Stapler unit /Fr (FS-528) A10UA727# 1 500,000 94
2 Stapler unit /Rr (FS-528) A10UA728# 1 500,000 95
3 Stapler unit (FS-611) 15JM-501# 2 200,000 92

3.3 Life value


3.3.1 Life value of materials

Item No. of prints Driving time Definition of driving time


Drum 1,000,000 250h The time during which the drum is being driven.
Idling time is included in this time period.
Developer 1,000,000 250h The time during which the developing roller is being
driven.
Idling time is included in this time period.

3.3.2 Life value


The life value is a value for the number of prints or a value for the drive time, whichever is earlier.
The relationship between the driving time mentioned above and the actual number of prints has certain condi-
tions. It is decided according to the amount of copy time and also idling time. Accordingly, the number of prints
can vary substantially for the same amount of rotation time.

Reference: Relationship between the number of prints and the drive time
250 hours drive at A4 continuous output of 9 sheets per job is equivalent to 1,000,000 prints.

Note
• Developer/drum replacement icon is generated only by print count or running time. The trigger
can be switched between print count and running time by setting of the DIPSW 15-7 in the service
mode.

62
Field Service Ver.2.0 Sep. 2009 4. SERVICE TOOLS

4. SERVICE TOOLS

bizhub PRO 950


4.1 Service material list
Parts No. Name Shape Remark
00GR0002# Plas guard No.2 25 g

00GR0026# Multemp FF-RM 25 g

000V-19-# Setting powder 25 g

000V-18-# Cleaning pad 10 pcs/1 pack

A0N9PP67## Magnalube-G Teflon 0.75 oz


Grease

63 1
4. SERVICE TOOLS Field Service Ver.2.0 Sep. 2009

4.2 Jig list


bizhub PRO 950

Parts No. Name Shape Quantity Remark


55VAJG02# Temperature sensor 1
positioning jig /B (for
fusing heating roller)

55VAJG03# Thermostat position- 1


ing jig /A (for fusing
roller /Up)

55VAJG04# Thermostat position- 1


ing jig /B (for fusing
heating roller)

7050K002# Optics unit position- 2


ing jig

00M6-2-0# Door switch jig 4

4040PJP1## Test chart (A3 size) 1

4040PJP2## Test chart 1


(11 x 17 size)

00VC-2-0# Drum cover 1

00VD-100# Blower brush 1

56UAPJG0## Multimeter 1

120A1052# Positioning shaft 2pc/set For DF adjustment

64
Field Service Ver.2.0 Sep. 2009 4. SERVICE TOOLS

Parts No. Name Shape Quantity Remark

bizhub PRO 950


120A9711# Adjustment chart 1 For DF adjustment
(A3 size)

120AJG02# Adjustment chart 1 For DF adjustment


(11 x 17 size)

120A9712# White chart (A4 size) 1 For DF adjustment

120AJG03# White chart 1 For DF adjustment


(81/2 x 11 size)

13QEJG01# Stapler positioning 1 For FS-611 adjustment


jig

65
4. SERVICE TOOLS Field Service Ver.2.0 Sep. 2009

4.3 Mail remote notification system


bizhub PRO 950

4.3.1 Outline
"Mail remote notification system" is a system that allows you to obtain a list print which can be output by the
main body using the Internet mail (E-mail).
Using this system dispenses not only with printing the list on paper but also visiting the users.
Sending a mail filled-in with a simple keyword to the main body allows you to receive by mail all sorts of list print
information of the main body.

4.3.2 Operating environments


In order to use the functions of "Mail remote notification system", the following conditions must be met. The
operation of the functions is available while in jams, error code, and a low-power mode. A mail sent to the main
body that is not operating does not get lost, but it is handled when the main body is activated again.

(1) The main body has a server that can receive a mail using POP3 or IMAP protocol.
(2) The main body has a mail server that can send a mail using SMTP protocol.
(3) In the following 4 cases, "Mail remote notification system" does not operate in the main body.
• When the main power switch (SW1) is turned off.
• When the sub power switch (SW2) is turned off.
• While the main body is in auto shut-off.
• When the "Enhance Security Mode" is set to ON (the use of the main body NIC is not allowed.)

4.3.3 Major functions


Sending a mail with a simple keyword allows you to use the following functions.

(1) The list print information of the main body you want to obtain can be received by mail.
List prints that can be obtained are the following 11 lists.
Mode memory list
User setting list
Font pattern list
Management list
Adjustment list
Parameter list
Use management list
Counter list
Coverage data list
Communication log list
Audit log report
(2) The counter list can be checked by cellular phone.
(3) A password used for certification of a mail can be changed.
(4) Directions for use of "Mail remote notification system" can be received by mail.
To make use of the above functions, it is necessary to send a mail to the main body with a simple
keyword (command).
For particulars of the command, Refer to "4.3.5 Usage of the mail remote notification system."

66
Field Service Ver.2.0 Sep. 2009 4. SERVICE TOOLS

4.3.4 Initial setting


To make use of "Mail remote notification system", it is necessary to register the network parameter on the main

bizhub PRO 950


body and the account on the mail server.

A. Setting from the operation panel


Set the IP address of the main body from the operation panel to connect the main body to the network. When
already set, proceed to "B. Setting from the Web browser."

(1) Procedure

Step Operation
1 Select [Utility/Counter] on the operation panel.
2 Press [06 Administrator Setting].
3 Press [04 Network Setting].
4 Press [01 Machine NIC Setting].
5 Press [01 TCP/IP Setting].
6 Enter "IP Address," "Subnet Mask," and "Gateway Address."
7 Restart the main body.

Note
• The IP address of the main body is normally assigned by the system administrator. For particulars,
contact the system administrator.

B. Setting from the Web Utilities


Enter the setting of the mail server from the Web Utilities. To use the Web Utilities, make preparations of a PC
that can be connected to the network.

Note
• No space is available in all items to be set. The following characters cannot be used for setting an
E-mail address.
()<>;:“[]
When an improper entry or setting is made on the Web browser, be sure to make corrections fol-
lowing the error massage. When no correction is made, a down load error of the program may
result.

(1) Procedure

Step Operation
1 Start the Web browser.
When a proxy is set on the Web browser, the main body Web may not be accessible. For particulars,
contact the network administrator. For Web browser, Internet Explorer 6.02 or Firefox 1.0 is recom-
mended. However, no setting should be made from two or more browsers simultaneously.

67
4. SERVICE TOOLS Field Service Ver.2.0 Sep. 2009

Step Operation
bizhub PRO 950

2 Specify the IP address of the main body that is entered from "A. Setting from the operating panel."
"Main page" is displayed when an access is made to the Web Utilities of the main body.

Copyright © 2000 GoAhead Software, Inc. All Rights Reserved.


3 "Main page screen"
Click [Extension for maintenance].
4 Enter the user name and the password in the window and click "OK."
User name: ce (small letter, cannot be changed)
Password: Enter the CE password. (Default: "92729272")

5 "Extension for maintenance screen"


Click "E-Mail Initial Setting."

68
Field Service Ver.2.0 Sep. 2009 4. SERVICE TOOLS

Step Operation

bizhub PRO 950


6 "E-Mail Initial Setting screen"

Set item Details


Enable E-mail noti- When using the mail remote notification system, select "Use." Default is "Not
fication use."
Time difference The time at which a mail was send out is calculated based on this value. For
time difference setting, enter the difference from the standard time UTC in
the range from -1200 (- 12 hour 00 minute) to +1200 (-12 hour 00 minute).
When no value is entered, +0000 (UTC) is set. (Ex.: In the case of Japan,
enter + 900.)
Sending mail Set the IP address of the SMTP server.
(SMTP) server
SMTP port number Set the port No. of the SMTP server. For default, 25 is set.
Sending mail Set the time-out of the SMTP connection. For default, 5 minutes is set.
(SMTP) server time
out
Interval between The main body check the receiving mail server to see if a mail is newly
fetching mails received. (An interval can be specified in the range from 1 minute to 60 min-
utes.) Taking into consideration the load on the network, this is usually set at
the interval of 10 minutes.
Receiving mail Set the IP address of the incoming mail server.
server
Kind of mail spool Select either of POP3 and IMAP. For default, [POP3] is selected.
Port number Select "Use the default value" when using 110 for POP3, and 143 for IMAP.
When using other than the default, select "Custom" and enter a port number
to be used.
User name on the Enter an account name assigned to the main body by the receiving mail
server server.
Password Enter a password to the account name above.
E-mail address of Enter the mail address of the main body its own. This is normally "mail
this copy machine account name@receiving mail server name."
Nickname Enter a nickname that is added to the title (subject) of a mail sent from the
main body. No entry cause no problem.

69
4. SERVICE TOOLS Field Service Ver.2.0 Sep. 2009

Step Operation
bizhub PRO 950

Set item Details


CE password Enter a password that is added to the title (subject) of a mail sent to the main
body. The main body uses this password for security check.
Also Notice to the • no: Default
administrator • only illegal mail: When a mail received by the main body does not match
with the password above, or when the mail size is in excess of a fixed
size (10k bytes), transfer the mail.
• all mails: Transfer all mails that use "Mail remote notification system."
Administrator When "only illegal mail" or "all mails" is selected, enter an E-mail address for
E-mail address transfer.
Announce delay A selection is made if the difference (time required) between the time when a
time in reply mail mail was sent to the main body and the time when the main body handled
the mail is indicated in the mail. For default, "No" is selected.
Enable POP (IMAP) After authentication is made by the receiving mail server, a selection is made
before SMTP to decide whether to send the mail or not. For default, "Yes" is selected.

7 After completion of entry, click [Apply].


8 Conduct the mail sending/receiving test.
• Click "Sending and Receiving test" and a sending test and a receiving test are conducted collec-
tively to check to see if a test mail sent is correctly received.
When a test failed, re-check the set items following the error message.

Sending test A mail sending test is made on the SMTP server. A test mail is sent to "E-
mail address of this copy machine" set in Step 6.
Receiving test A receiving test is made on the receiving mail server. A test mail is received
from "E-mail address of this copy machine" set in Step 6.

9 Restart the main body.

70
Field Service Ver.2.0 Sep. 2009 4. SERVICE TOOLS

4.3.5 Usage of the mail remote notification system


For commands for communications with the main body and the details of options, refer to the table below.

bizhub PRO 950


Command Option Description Minimum
letters
GETLOG Send back the information specified in [Option]. G
ModeMemory Send back [Mode memory list] by mail. M
UserSetting Send back by [User setting list] mail. U
FontPattern Send back [Font pattern list] by mail. F
Management Send back [Management list] by mail. Ma
Adjustment Sent back [Adjustment list] by mail. A
Parameter Send back [Parameter list] by mail. P
UseManagement Send back [User management list] by mail. UseM
Counter Send back [Counter list] by mail. C
PixelRatio Send back [Coverage data list] by mail. Pi
CommunicationLog Send back [Communication log list] by mail. Co
AuditLog Send back [Audit log report] by mail. Au
ALL Send back all of the above list prints by mail. AL
(Not specified) [Counter list] is edited so that it can be shown by cel-
lular phone. And this is sent back by mail.
CHPASS [OldPasswd][New- Change a password to be used for certification of a C
Passwd] mail.
[OldPasswd] Specify a password that is currently used.
[NewPasswd] Specify a new password.
HELP (Not specified) Send a help mail that describes the operating H
instructions of the commands above.

4.3.6 Mail sending


The command and option on the mail are recognized by the top letters without distinction between capital and
small letters. Accordingly, not all letters of the command must be typed. It is recognized by the minimum letters
in the above table.

Note
• Mail software can be used without discrimination by OS and a hand-held device or a free mail
using browser.
• Use the mail software in the text mode. A mail in the HTML mode cannot be used.
• For the mail software, as a condition for reception, 128 characters or more are recommended as
the maximum number of characters displayed in a line.
• There are one or more spaces or TAB required between a command and an option that are written
in the mail. However, a line feed is not allowed.
• Enter all the commands that are written in the mail in alphanumeric characters (ASCII characters).
When any other characters are used, an error message "Command Not Found" is sent back.
• Start a command written in the mail from the line head without space.
When there is a space or TAB found at the line head, the line is ignored.
• The maximum number of commands available in a mail is ten. Commands exceeding ten are
ignored.
• Do not paste an attached file to a mail sent to the main body. This may be treated as an illegal mail
according to the size of the attached file.

71
4. SERVICE TOOLS Field Service Ver.2.0 Sep. 2009

• Do not enter a signature to a mail sent to the main body. A signature may be treated as a com-
mand and sent back as an error mail.
bizhub PRO 950

• When the power is shut off while the main body is sending/receiving a mail or when the main body
is printing the list print, the same mail may be sent back twice.
• The maximum number of mails that can be received by the main body at a time is five. When more
mails than 5 is being receive by the mail server, they will be handled while in the next reception.

72
Field Service Ver.2.0 Sep. 2009 4. SERVICE TOOLS

4.4 Machine setting data Import/Export

bizhub PRO 950


4.4.1 Outline
With various types of adjustment data, set-up data and so on stored in the main body NVRAM board (NRB)
back upped in the PC through Web browser, the time required for re-adjusting the main body can be minimized
by writing data that was back upped in the PC into the NRB should the NRB data broken down.

Note
• The counter related data cannot be written in the NRB.
• The data of other main body (with a different serial number) cannot be written.
• When replacing NRB, be sure to contact the service manager of the authorized distributor for
details.

A. Export of data
(1) Procedure

Step Operation
1 Enter the service mode.

Note
• The use of this function is available only when you enter the service mode.
2 Access the "Extension for maintenance" function from Web Utilities of the main body.

3 "Extension for maintenance screen"


Click [Machine setting data Import/Export].

4 Click [Submit...] of the export and then click [Save (S)] in the file download screen to specify the stor-
age place of the PC into which the data is back upped.

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B. Import of data
bizhub PRO 950

Note
• When replacing the NVRAM board (NRB), be sure set the serial number (refer to "9.9.3 M/C Serial
Number Setting") and the address (refer to "4.3.4 Initial setting") of the main body before importing
data.

(1) Procedure

Step Operation
1 Enter the service mode.

Note
• The use of this function is available only when you enter the service mode.
2 Access the "Extension for maintenance" function from Web Utilities of the main body and enter the
[Machine setting data Import/Export] mode.
3 "Machine setting data Import/Export screen"
Click NVRAM of [Import datatype change] - [NVRAM]. Click [Browse...] of the import, specify the
folder of the PC into which the backup data is stored and press the [Submit...] key.

4 Make sure that the data has been written correctly and turn OFF and ON the main power switch
(SW1).

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4.5 Job history list

bizhub PRO 950


4.5.1 OUTLINE
"Job History List" is the function to refer to the output history of the copier by using Web browser. The job history
displayed on the operation panel is stored in the memory and deleted when the SW2 is turned OFF. However,
with this function, the job history is stored in the main body hard disk /1 (HDD1) so that the users can refer it
even after the SW is turned OFF.

4.5.2 Major functions


The job history list allows you to use the following functions.
• Displaying and downloading of job history by 100 data.
• Saving of the job history up to 1 million. (The number of histories to save is selectable from 100, 500 thou-
sand or 1 million. Select 0 to turn OFF the job history utility.)
• Up to 10 types (A to J) of setting files can be imported from the CE page.
• The contents displayed can be changed for each of the 10 setting files (A to J).

Note
• The history data displayed on the output history list of the main body when the job is completed is
stored in HDD1. Therefore the data is not stored in case the job is stopped, proof is output or jam
is caused.
• Sending history of the scanned information (Scan to E-mail, Scan to FTP, Scan to SMB, and so on)
is not saved.

4.5.3 Setting method


When using the Job history list in default setting, the 4 items of job history are displayed. However by importing
the customized setting file, other items can be displayed. For the information about getting this setting file and
the editor commands, contact the authorized distributor.

The following are the display items of job history in the initialization
• No
• JobId
• Mode
• Date

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A. Setting from the touch panel


Set the IP address of the copier from the touch panel to connect the copier to the network.
bizhub PRO 950

When this setting has been already made, proceed to "B. Setting from the Web browser."

(1) Procedure

Proce- Operations
dure
1 Select [Utility/Counter] button on the touch panel.
2 Press [06 Machine Manager Setting].
3 Press [04 Network Setting].
4 Press [01 Machine NIC Setting].
5 Press [01 TCP/IP Setting].
6 Enter "IP address," "Subnet mask," and "Gateway Address."
7 Restart the main body.

Note
• The system administrator normally assigns the IP address of the copier. For details, contact the
system administrator.

B. Setting from the Web Utilities


Input the setting on the web browser to import the setting file to the copier. In order to use the Web browser,
make preparations of the PC that can be introduced into the network.

(1) Procedure

Proce- Operations
dure
1 Start up the Web browser.
• When the proxy is set on the Web browser, it becomes unavailable to access the main body
Web. For particulars, contact the network administrator. For Web browser, Internet Explorer is
recommended. However, be sure to avoid setting from 2 or more browsers at a time.
2 Specify the IP address of the copier main body that is entered thorough "A. Setting from the opera-
tion panel".
When you access the Web Utilities of the copier main body, "Main page" is displayed.

Copyright c 2000 GoAhead Software, Inc. All Rights Reserved.

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3 "Main page screen"

bizhub PRO 950


Click [Extension for maintenance].
4 Enter the user name or the CE password in "Extension for maintenance" and press "OK."
User name: ce (small letter, cannot be changed)
Password: CE Enter the password. (Default:"9279272")

5 Enter the service mode.

Note
• When the copier is not in service mode, the setting of [Machine setting data Import/
Export] is unavailable.
6 "Extension for maintenance screen"
Click [Machine setting data Import/Export].

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7 "Machine setting data Import/Export screen"


bizhub PRO 950

Click each symbol (A to J) displayed on [Import datatype change] - [Web setting].

Note
• The setting file imported to A is displayed on "Machine Admin. Setting screen" in default
setting, therefore selecting A is recommended.
8 "Machine setting data Import/Export screen"
When the preparation of the setting file is completed, the following message is displayed. Click
[Browse] key, and specify the setting file.

Note
• The setting file does not need to be named [joblogA.html]. The settings are saved in the
main body with names of joblogA.html to joblogJ.html.
9 "Machine setting data Import/Export screen"
Click [Submit...].

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10 "Machine setting data Import/Export screen"

bizhub PRO 950


When the import is completed correctly, the following message is displayed. Turn on and off the sub
power switch (SW2) of the main body.

Note
• To enable the setting data, turn the SW2 OFF and ON again and initialize the HDD1.
• Access the Web Utility after the initialization of main body/options is completed. The
imported setting files may not take effect when accessing the Web Utility soon after the
OFF/ON of SW2.
11 "Main page screen"
Click [Administrator Setting].
12 Enter the user name and the administrator password on "administrator setting log in" page, and click
"OK".

User name: admin (small letter, cannot be changed)


Password: Enter the administrator password of the main body. (Default is "00000000".)

Note
• They differ from the login user name and the password for the Extension for mainte-
nance
13 "Machine Admin. Setting screen"
Click [Job History List].
14 "Job History List screen"
Change the URL in the address bar to the letter from A to J that has imported the customized file to
update the page.
Example
Before: http://X.X.X.X/goform/joblog.cgi?viw=A
After: http://X.X.X.X/goform/joblog.cgi?viw=B

Note
• In case the customized file is imported to "B".

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15 "Job History List screen"


bizhub PRO 950

Click [JobHistory list].

Note
• This operation sets the customized item number in order.
• The address bar displays "http://X.X.X.X/goform/joblog.cgi" after the click.

(2) In case the writing of the setting file fails


When the writing of the setting file fails, the following message is displayed, In this case, conduct the following
procedure to see if the hard disk HDD1 has malfunction and requires the replacement or not.

1 Conduct the step1 to step10 of the procedure (1) to see if the import of the setting file is normally
completed. When the import of the setting file fails after conducting these processes, conduct the
step4 and the following steps.
2 Enter the Service mode.
[Service mode menu screen]
[04 Machine Condition]
Press [01. I/O check mode].
3 [I/O check mode screen]
Enter "99" with the numeric keys. Confirm that "99-00" is displayed on the message display area.
4 Press the Access button.
5 Enter "03" with the numeric keys. Confirm that "99-03" is displayed on the message display area.
6 Press the Start button.
Press the Start button to perform the HDD bad sectors check and recovery again when "NG" is dis-
played.
When "OK" appears, conduct the step1 - step10 of the procedure (1) to see if the import of the set-
ting file is normally completed. If the writing of the setting file fails after conducting these processes,
the trouble of the hard disk /1 (HDD1) is considerable. Replace it with new one.

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4.6 Acquisition of the controller log

bizhub PRO 950


4.6.1 Outline
When there occurs an abnormal condition with respect to the image controller, acquisition of the controller log
allows you to detect a location where an error is expected to have occurred. The USB memory is used for this
acquisition.
There are the following two procedures for log acquisition: "Controller defective log" and "Controller capture."
A. Acquisition of the controller defective log
It is possible to collect log data in the USB memory just before a defective condition occurs. Used when no
defective condition recurs or it occurs less frequently.
Note
• The acquisition of print data is restricted only to 10 jobs just before the USB memory is inserted
with [Spool setting] set to [ON].

B. Acquisition of the controller capture


Jobs can be collected after the USB memory is connected. This is used when a defective condition can be
reproduced easily.

4.6.2 Preparation in advance


A. USB memory
• USB memory with a form (thin) that can be connected to the USB socket provided on the IC board (ICB), or
USB memory provided with an extension cable when a direct connection is not available due to its form.
• USB memory that has been formatted in FAT or FAT 32 form .
• USB memory with a capacity larger than 16 Mbyte, when used for the acquisition of defective log.
• When used for capture acquisition, the larger the capacity of the USB memory, the greater the number of
data that can be obtained. (The number of data that can be obtained depends on the print size of the orig-
inal and the capacity of the USB memory.)
B. Key files for log acquisition
a. Key file for acquisition of the defective log of the controller: showalllog
b. key file for acquisition of the controller capture: getcapture
Note
• Obtain a key file from KMBT.
• Be sure to store either "a" or "b" of the key files in the USB memory.
When both of the key files are stored in the USB memory, the controller defective log or the cap-
ture is not properly acquired.

C. Setting of the controller


Make settings of [MACHINE]-[Controller]-[Spool setting]--> "ON" on the operation panel of the main body. When
the spool setting is changed, the main power switch (SW1) is required to be turned OFF and ON.

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4.6.3 Procedure for acquisition


A. Procedure of acquisition of the controller defective log
bizhub PRO 950

Step Operation
1 Store the key file for acquisition of the controller defective log (showalllog) in the USB memory with
empty space.
NOTE
• A key file cannot be created. So, be sure to obtain one from KMBT.
2 Connect the USB memory to the USB port provided on the IC board (ICB).
3 Wait until the "Data" lamp on the operation panel of the main body stops flashing. Or, wait until the
access lamp of the USB memory stops flashing.
The data acquisition is normally completed in about 15 seconds after the lamp stops flashing.
NOTE
• The "Data" lamp on the operation panel normally flashes while the defective log is being
collected. However, the lamp will not flash when there occurs a communication error
between the controller and the main body.
• When there occurs a communication error, check the access lamp of the USB memory.
4 Check to see if the name of a log file obtained is shown in the upper left section of the screen when
the following buttons are pressed down on the operation panel: [MACHINE]-[Controller]-[98 log file].
(IPLog_yyyymmdd_hhmmss.log)
NOTE
• You cannot check when there occurs a communication error between the controller and
the main body.
5 Remove the USB memory from the USB port provided on the IC board (ICB).
6 Check to see if there is an IPLog_yyyymmddhhmmss.log file obtained on the day in the USB mem-
ory, and then copy all of the files stored to the PC.
<Files to be obtained>
• IPLog_yyyymmddhhmmss.log: Controller log
• XXXXX.spl: Print data
NOTE
• Several files other than the above are stored depending on the condition.
• Be sure to turn the main power switch (SW1) OFF and ON after removing the USB mem-
ory from the USB port. If it is not turned OFF and ON, there will be no guarantee for its
proper operation after the log acquisition is completed.
7 Compress the files copied to the PC to be sent to KMBT.

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B. Procedure of acquisition of the controller capture

bizhub PRO 950


Step Operation
1 Obtain a key file for acquisition of controller capture from KMBT. Or create a key file. (A key file can be
created from a Notepad.)
Key file format: The underlined section is edited.
HDDorUSB, type type=USB: Saved in the USB memory inserted.
MIO,switch, count switch=ON: Obtained switch=OFF: Not obtained
count=1 to ∞: Number of files obtained
(Overwritten with a number specified and deleted in the order of the older files
when out of memory.)
NET,switch, count: The same as above
RIP,switch, count: The same as above
PDL,switch, count: The same as above
TIF,switch, count: The same as above
• MIO: Data received from the network
• NET: Data analyzed with PrintJobAnalyzer
• RIP: Data stored in RIPBuffer
• PDL: Data analyzed with PJLParser
• TIF: TIFF image data output by interpreter
Example:
HDDorUSB, USB
MIO, ON, 30 (In the case of collecting 30)
2 Copy a key file for acquisition of an edited controller capture (getcapture) in the USB memory with
empty space.
3 Connect the USB memory to the USB port provided on the IC board (ICB).
4 About after waiting for 20 seconds, check to see if the access lamp of the USB memory stops flash-
ing.
5 Continue printing until there occurs any problems you want to obtain.
NOTE
• Print speed gets slower than usual according to the contents of acquisition (or the con-
tents of the key file).
6 Check to see if the access lamp of the USB memory stops flashing, and then remove the USB mem-
ory from the USB port provided on the IC board (ICB).

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Step Operation
bizhub PRO 950

7 Check to see if there are files obtained on the day in the USB memory, and then copy all of the files
stored to the PC.
<Files to be obtained with switch=ON>
• MIO_yyyymmdd_hhmmss.txt
• NET_yyyymmdd_hhmmss.txt
• RIP_yyyymmdd_hhmmss.txt
• PDL_yyyymmdd_hhmmss.txt
• TIF_yyyymmdd_hhmmss.txt

8 Compress the files copied to the PC to be sent to KMBT.

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5. REWRITING FIRMWARE

bizhub PRO 950


5.1 Precautions on rewriting the firmware
A. Check items
When rewriting the firmware, be sure to check the type (G00, G80) of current firmware and execute ISW with the
same type of firmware.
Since the type of firmware differs depending on the board, an error code or malfunction code is displayed by
executing ISW with wrong firmware.

Note
• Depending on the board, there are 2 types of firmware; G00-xxxx, G80-xxxx.
• When the rewrite is executed with the type that does not match the current firmware type, the
rewrite does not complete normally and an error code or malfunction code occurs.
• Contact the service manager of the authorized distributor for the method to identify the board.

B. Target board
Control board that has different types
• Main body: Printer control board (PRCB)

5.2 Combination of firmware and board


5.2.1 Table of combination (Main body: Printer control board (PRCB) )
Types of board
Regular board Substitute board
A0Y5H020 A0Y5H820
Types of FW G00-xxxx OK NG
ISW did not complete normally and
ISW error is displayed.
"ISW system error <E2>"
G80-xxxx NG OK
ISW did not complete normally and
ISW error is displayed.
"ISW system error <E2>"

A. NG screen display
"ISW system error <E2>"

B. Recovery procedure
1. ISW did not complete normally and ISW error is displayed. "ISW system error <E2>"
2. Turn OFF the sub power switch (SW2).
3. While pressing the "Utility/Counter" button, turn ON the SW2 to enter the service mode.
4. Execute ISW with a proper firmware.

Note
• A malfunction code C-C109 is displayed by turning OFF/ON the sub power switch (SW2).
• Be sure to turn OFF the sub power switch (SW2) once, and then turn ON the SW2 again while
pressing the "Utility/Counter" button to enter the service mode.
• After executing ISW with wrong type of firmware, the previous firmware version is displayed in the
service mode.
• For the printer controls C1, C2, C3 and C4, ISW cannot be executed individually.

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5. REWRITING FIRMWARE

bizhub PRO 950


5.1 Outline
A. ISW (In-System Writer)
The operation to rewrite firmware stored in the flash ROM that is built in each control board in the main body
with the board left built in the main body is called an ISW. Executing ISW allows you to upgrade the firmware ver-
sion without replacing the board, or install the latest firmware when replacing the board. As a tool to execute
ISW, there are ISWTrns (PC software) and the Internet ISW available: the former rewrites firmware with the per-
sonal computer (PC) locally connected to the main body and the latter rewrites firmware through the Internet.

(1) ISWTrns
This is a software for Windows to rewrite flash ROM of the main body and rewrites firmware with the main body
and the PC locally connected with UBS cable.

(2) Internet ISW


This uses the main body NIC to connect the main body to the network environment, and uses an FTP or HTTP
protocol to rewrite firmware from the program server on the Internet.
For the Internet ISW, the following methods are available:
• Internet ISW using Web Utilities
The Web Utilities of the main body is accessed through the Web browser of the PC to rewrite firmware.
However, this method requires a PC that is connected to the main body through a network.
• Internet ISW using the operation panel
The operation panel is used to rewrite firmware.
• Internet ISW using the mail remote notification system
A mail is sent to the main body to give the ISW instruction to rewrite firmware.

5.1.1 Notes for rewriting firmware

Note
• When upgrading the ISWTrns version, be sure to uninstall the old version of ISWTrns before install-
ing the new version of ISWTrns. When installed by overwriting, this may result in the installation by
the USB driver unavailable.
• When the main body uses the USB to conduct the ISW, it is necessary to install the USB driver of
the ISWTrns. For procedure for installation, refer to "5.2.3 Usage of the ISWTrns A. Installation of
the USB driver (Windows2000/XP)."

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5. REWRITING FIRMWARE Field Service Ver.2.0 Sep. 2009

5.1.2 Firmware data flow


The following shows the flow of the ISW data.
bizhub PRO 950

PC Overall control board (OACB) Printer control board (PRCB) FS control board (FSCB)
DF control board (DFCB) MK-724 (I/F board)
IC board (ICB) GP (punch control PCB)

When executing the ISW over the entire system, be sure to execute it in the order given below. (To minimize the
occurrence of troubles resulting from the mismatch of the firmware version)

Step Type of programs


1 FS (N), MK-724 (E), GP (G)
2 DF (F), IC (P), Printer control (C1 to C4 ALL, C1, C2, C3, C4)
3 Overall control (I1 to I4 ALL, I1, I2, I3, I4)

Note
• When OACB is replaced, be absolutely sure to execute first the ISW of the overall control (I1 to I4).
With OACB provided with no firmware of the overall control, the power source of the main body
will not be turned on.
• When updating the firmware of the options, be sure to update the FS (N) first and then turn OFF
and ON the main body. Next, update the firmware of MK-724 (E) and turn OFF and ON the main
body. Finally, update the firmware of GP-501 (G) and turn OFF and ON the main body.

5.1.3 Main body setting in ISW


For the ISW Transfer mode on the main body side, the following 2 modes are available.

A. When writing firmware newly (when replacing the board or when the rewrite of firmware fails)

Subject board Displayed when starting up Method for the ISW transmission
Overall control board Power save LED flashing Power ON mode
No display on operation panel
Other boards Error code display Service mode

For the overall control board (OACB), when something is wrong with firmware or no firmware is written, it is not
possible to start up normally. In this condition, when the power switch is turned on, the power save LED turns
on with firmware put in the standby condition.
For other boards, when the overall control firmware is in the normal condition with other firmware in the abnor-
mal condition, error code is displayed on the operation panel when the power is turned ON.

B. When in the version up of the program

Subject board Displayed when starting up Method for the ISW transmission
Overall control board Normal Service mode
Other boards Normal Service mode

C. Use of each transmission mode


• Power ON mode
When the overall control board (OACB) is provided with no firmware or broken, this mode is used. At this
time, it is possible to write OACB with the power switch on.
• Service mode
When the OACB firmware is normally installed, this mode is used.

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5.2 ISWTrns

bizhub PRO 950


5.2.1 Specifications
A. ISWTrns (PC software)
(1) Operating environment of the software
• OS: Windows95/98/98SE/Me/NT4.0/2000/XP/Vista
• CPU: Pentium 75 MHz or above
• Memory: 16 MB or more
• Free space in hard disk: 100 MB or more
• Others: PC provided with USB interface (type A)

(2) Transmission time


• Varies according to each PC

Note
• Do not turn OFF the power of the main body until the rewriting completes entirely since the time to
complete depends on the target firmware.

(3) Parts required to conduct the ISW


• Personal computer (PC): 1
IBM-compatible PC/AT, Provided with USB interface
• ISWTrns setup program
• USB cable: 1
• Firmware

Item Specifications
Board to be rewritten Overall control board, Printer control board, DF control board, FS control board,
IC board
Rewritable firmware Image control I1 to I4 ALL, I1 to I4
Printer control C1 to C4 ALL, C1 to C4
Finisher N
Multi puncher G
Multi puncher IF converter E
ADF F
IC control P

Note
• For boards other than the above, ROM replacement is required.

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5. REWRITING FIRMWARE Field Service Ver.2.0 Sep. 2009

5.2.2 Installation of the ISWTrns


Install the ISWTrns program to the PC.
bizhub PRO 950

(1) Procedure

Step Operation
1 Start the PC.
2 Copy the setup files to the PC and double click the [Setup.exe] icon to start the install program.

Note
• When there remains the ISWTrns of the old version, uninstall the old version first, and
then install the new version.
3 "ISWTrns setup screen"
Following the instructions on the screen, check the folder to which an installation is made, and then
click [Next].

Note
• For default, "C:\Program Files\KONICA MINOLTA\ISWTrns" is set as a folder to which an
installation is made.
• When changing the folder to which an installation is made, click [Browse] and specify
the folder.
4 Following the instructions on the screen, check the folder to which the ISWTrns program is stored
and then click [Next].

Note
• For default, "ISWTrns" is set as a folder to which an installation is made.
• When changing the folder to which an installation is made, enter the folder name
directly, or select one from the existing folder displayed.
5 Following the instructions on the screen, click [Finish].
6 The installation of the ISWTrns program is automatically completed.
7 Select [ISWTrns] from the start menu or double-click the [ISWTrns] icon on the desk top to start up
the ISWTrns program.

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Step Operation

bizhub PRO 950


8 "ISWTrns screen"
Click [OK] to set the storage folder of the firmware.

Note
• This screen is shown only when the program is started for the first time after installing
the ISWTrns.
9 "Option screen"
Click [Make Folder]

Note
• A folder (C\Program Files\KONICA MINOLTA\ISWTrns) into which the ISWTrns program
is installed as a storage folder is set by default.
• When changing the storage folder, click [Browse] to specify it arbitrarily or enter it
directly in the editor box in full path.
• Clicking [Make Folder] creates hierarchical folders with the storage folder set above as
a route.

10 "Option screen"
Click [OK].

Note
• This operation allows the data folder created in step 9 to be stored in the INI file of the
ISWTrns program.

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5.2.3 Usage of the ISWTrns


A. Installation of the USB driver (Windows2000/XP)
bizhub PRO 950

When a connection is made between the PC and the main body with a USB cable, the installation of the USB
driver is automatically started by the plug-and-play. However, this may result in the installation of the Windows
USB driver (USBPRINT.SYS) and be sure to set the USB driver following the steps given below.

Note
• Connect PC and the main body with USB cable while the main body is OFF, turn it ON again, and
then conduct the following settings. If the main body is connected while it is ON, it may not be rec-
ognized by PC.

(1) Procedure
Step Operation
1 From the screen below, select "Install from a list or specific location," and then click [Next].

2 In the "Please choose your search and installation options" screen, select "Don't search. I will choose
the driver to install," and then click [Next].
3 Select the UBS driver in the driver selection screen and click "Next" to start installation.
Driver name: KONICA MINOLTA 1050/1050P/920/950 USB Driver for ISW

4 When the "Completing the Found New Hardware Wizard" screen is displayed, click [Finish] to exit the
installation.

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Step Operation

bizhub PRO 950


5 Check the "Device Manager screen" to see if the USB driver has been correctly installed.
Driver name: KONICA MINOLTA 1050/1050P/920/950 USB Driver for ISW

B. Firmware copy
By using the ISWTrns, firmware that transfers it to the main body is copied into the specified folder.

1) Procedure

Step Operation
1 Start the PC.
2 Select "ISWTrns" from the start menu or double click the "ISWTrns" icon on the desktop to start up
the "ISWTrns."
3 Click [Option (O)] from the menu and then click [Option (O)].
4 "Option screen"
Click [Data Copy].

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Step Operation
bizhub PRO 950

5 "File Copy screen"


Click [Browse].
Select the folder into which firmware is stored as a copied file.

Note
• The folder selected is shown in the upper display section of the "Original Files."
• In the lower display section of the "Original Files," the firmware related files stored in the
folder are shown.

6 Select a file you want to copy from the lower display section of the "Original Files."

Note
• The plural transferred files (rewritten data) can be selected.
• When copying all of the files that are displayed, skip this step and proceed to the step 7.
7 Click [Copy] automatically copies the selected file into the specified folder created by installing the
ISWTrns.

Note
• When copying all of the files that are displayed in the lower display section of the "Original
Files", click [Copy All] instead of [Copy].
• In the upper display section of the "Copied Files", a folder name created at the setup of the
ISWTrns is displayed.
• In the list shown in the lower display section of the "Copied Files," files the copy of which
has been successfully completed are listed in full path. In the "Failed to Copy Files", files
the copy of which have been failed are listed. As the causes of failure, following are consid-
ered.
A. There exists a file of the same name and "O/W" is not checked.
B. A folder into which a file is stored is not found.
C. An overwrite is made on an overwrite-prohibited file.
• When changing a file that is currently stored into a new data, click the overwrite check box
to make a check mark.
8 After completion of copy, click [Refresh].
9 Click [Cancel] to get back to "option screen."
10 "Option screen"
Click [OK].

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C. Preparation for transfer of the main body


(1) Checking the firmware version

bizhub PRO 950


Before rewriting firmware, be sure to check the current firmware version following the procedure given below.

Step Operation
1 Press [Firmware Version] in [Service mode screen].
2 Press [Firmware Version] in the sub menu shown to the right of the screen.
3 "Indication of Firmware Version screen"

(2) ISW transfer standby


Open the service mode of the main body to put the ISW transfer in the standby condition.

Step Operation
1 Press [ISW] in "Service mode screen."
2 Press [ISW] in the sub menu shown to the right of the screen.
3 "ISW mode screen"

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4 Press the key corresponding to the firmware to be rewritten.


bizhub PRO 950

e.g.: <Image Control> Download ALL


"ISW mode <Image Control: Download ALL> screen"

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D. Connection to the main body

bizhub PRO 950


(1) When using the USB cable
Preparations are made of the following when a connection is made.
• PC which firmware have been copied.
• UBS cable

1) Procedure

Step Operation
1 Turn OFF the power of the main body.
2 Turn OFF the power of the PC.
3 Connect the UBS cable [2] to the USB port [1] of the PC.

[1]

[2]

57gaf2c278na

4 Connect the UBS cable of the PC to the ISW connector of the main body.

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(2) Pre-arrangements when installing ZU


When ZU is installed, it is necessary to change the wiring in ZU to rewrite the firmware of FS.
bizhub PRO 950

1) Procedure

Step Operation
1 Unplug the power cords of the main body and the optional equipment.
2 After loosening the 2 screws at the lower section of the ZU rear cover, remove the 2 screws at the
upper section and then remove the ZU rear cover.

[1]
[2]

[3] 57gaf2c276na

3 Remove the connector (CN6) [2] of the ZU control board (ZUCB) [1].
4 Connect the connector removed at step 3 to the short-circuit connector [3] that is hooked to the wire
saddle provided at the lower section of ZUCB.
5 After completion of the rewrite of firmware, remove the short-circuit connector and connect the con-
nector to CN6 of ZUCB.
6 Reinstall the above parts following the removal steps in reverse.

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E. Rewriting of firmware
(1) Relationship between the ISW and the display of the operation panel

bizhub PRO 950


When the ISWTrns starts up, the main screen is displayed. In the main screen, the transmission file (firmware) is
selected, the information is diplayed, the checksum and the transmission file are sent out. For detailed informa-
tion of the functions, refer to the following.

[2] [3]
[1] [4]
[5]

[6]
[7]
[8] [9]
[10]

[1] File status information list


View detailed information about the version file when select firmware.
[2] Select type frame
Select condition for a transfer file. When selecting all of the 4 types of the combo boxes, a folder [4] is set
from the information set in the ISWTrns.INI file. The setting of the selected combo boxes are saved to the
ISWTrns.INI file and it is display initially when it is started next time.
[3] Version selection frame
This frame let you select which version of a transfer file you want transmitted when more than one version is
stored in a folder.
[4] Version storage folder edit box
When the select type frame of [2] is decided, a folder name is displayed in full path from the information of
the data folder set in the option window and the INI file. When the firmware is in a folder other than the
specified data folder, this can be changed by clicking [Browse] [6] to specify the file location or entering
directly the file location. A firmware corresponding to the INI file conditions in the folder shown here is dis-
played in the list box of [5].
[5] Version file selection list box
Displays files that is in the folder selected at [4]. When more than one version files are stored in the same
folder, all versions are displayed in this list box. The list displayed here is sorted in the order of names, and
an item displayed last is selected when the list is displayed. Changing the selected item decides a firmware
version to be transmitted.
[6] Version file [Browse]
This key is used when the firmware is in a folder other than the specified data folder. Display the folder
selection screen to select the folder of [4].
[7] Send file information frame
Display the list of firmware to be actually transmitted based on the information selected in the frames [2] and
[3], and click [FileCheck] [9] to display the checksum of the file and the consistency (OK, NG, ??) of the
checksum.
[8] Send file information display list
When version files are selected at [5], files to be actually transmitted are displayed. The number of files actu-
ally transmitted is described in the checksum attached to the firmware.
Click [FileCheck] at [9] to calculate the checksum of the entire displayed files. And compare the obtained
value with the checksum value stored in the checksum file (*.sum) attached to the firmware to display the
result.

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[9] [FileCheck]
With a transmission file displayed in "SendFile info" of [8], press this key to calculate the file checksum
bizhub PRO 950

(checksum of the entire file) of the displayed transmission file and show a result beside the transmission file.
And also, compare the result of the checksum with the checksum file attached to the firmware and display
the obtained result in the form shown below.
"OK": Accord
"NG": Not accord
"??": Checksum file (*.sum) not found
[10] [FileSend]
The transmission of the transferred file is started.

(2) Procedure
e.g.: When the overall control program (ALL) is written.

Step Operation
1 Start the ISWTrns program.
2 Click [Set-up (S)] from the menu and then click [Communication setting (C)].
3 "Set Communication screen"
Select USB and click [OK].

4 Select the machine type, the destination and the board types.
• Machine type: 950, Country: EU, Board type: I1 to I4 collectively

5 The data to be used is displayed in the version selection frame and the send file information frame.

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Step Operation

bizhub PRO 950


6 Press [FileCheck] to check if the data to be used has any problem.

7 Place the main body in the ISW standby condition.

8 Press first [Start] on the operation panel and then click [FileSend] of the ISWTrns.
9 The following window is displayed on the PC while in the data transfer.

10 When the data transfer is completed, the following window is displayed.


"ISWTrns"

"Operation panel"

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Step Operation
bizhub PRO 950

11 "ISWTrns"
Click [OK].
"Operation panel"
When sending data in succession, press the [Yes].
When terminating the rewrite, press the [No].
When pressing the [No], the main body starts up automatically.
12 After restart of the main body, check "Firmware version screen" to see if the firmware is normally
updated.

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5.2.4 Error list


A. Overall control board firmware abnormality

bizhub PRO 950


After turning on the power, when the main body detects an abnormality with the overall control board firmware,
the LCD on the operation panel does not turn on and the power save LED lights on or blink to indicate this con-
dition (ISW standby condition). For the power save LED display, see the table given below.

No. Operation Power save LED


1 CPU in initialization when the power is turned on OFF
2 Flash memory in checking OFF
3 When an error is detected while in memory check (ISW standby status) Flashing (amber)
4 Erasing flash memory Flashing (green)
5 ISW processing (data being received from the PC and flash memory Flashing (green)
being written)
6 When an abnormality is detected while in data transmission Flashing (red and green
in alternate)
7 When an error is detected while in writing flash memory Flashing (red )
8 Memory check successfully completed: while in rebooting OFF

B. ISWTrns error list


The ISWTrns displays messages when an error is shown or the operation is completed. The table below shows
the contents of the message and the status of the ISWTrns.

Message Status of the ISWTrns


Cannot open a checksum file Opening of a checksum file failed. Possible causes include a corrupted
file and a file in use.
Cannot read a checksum file Loading of a checksum file into memory failed. Possible causes include
a shortage of memory and an OS problem.
Cannot open a file Opening of a send file failed. Possible causes include a corrupted file
and a file in use.
Communications port setup A call to GetCommSate failed.
acquisition error
Communications port setup error A call to SetCommSate failed.
Cannot open a send file Opening of a send file failed. Possible causes include a corrupted file
and a file in use.
Cannot send a Term Test file Transmission of a communications test block failed.
1. The main body is not ready to receive.
2. The cable is out of position.
3. Transmission of the wrong send file was attempted.
Unsuccessful file transmission The transmission of a send file failed. Possible causes include a cable
out of position.
Invalid folder name An invalid folder name was entered. Start a folder name with a drive
name, such as C:\.
Default data folder is not set. A data folder is not set in ISWTrns.INI. This message is displayed when
Please select folder. ISW Trns launches for the fist time.
Unsuccessful thread creation The creation of a thread failed.
No send file available No file to copy file is selected or exists in the folder.

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Message Status of the ISWTrns


bizhub PRO 950

Unable to copy several files 1. The destination folder does not exist.
2. When the overwrite check box is not checked, an attempt is made to
copy to a file having the same file name.
3. An attempt is made to overwrite a protected file.
4. Any other cause (such as a file being used by another application or
OS problem)
Send file not found, or invalid file The number of divisions of a send file recorded in the checksum file and
name in the folder. Check. the number of files actually existing do not match.
1. A file having an invalid file name exists in the data folder. Delete possi-
bly invalid file names from the folder list.
2. The number of files in a divided file is wanting. Identify the wanting
files in the folder list and recopy them.

C. Main body error list


The following error codes are the ones caused by ISW. If the following error code appears, check the description
and conduct ISW again.

Error code Description Program applicable


02 The internal work space cannot be secured. P (ICB)
04 The DIMM space cannot be secured.
05 The DIMM space cannot be opened.
06 Data transmission to the DIMM failed.
21 The DIMM space on the controller side cannot be secured.
41 The format of the input data is abnormal. Common
42 The type name of input data is abnormal.
43 The board name of input data is abnormal.
64 Rewritten address error F (DFCB)
81 Input device such as input time out is abnormal. Common
C1 The erasing of the flash ROM failed. I (OACB)
C2 The writing of the flash ROM failed.
C3 The checksum is abnormal.
C4 Output device such as output time out is abnormal. Common
E1 Program SUM check error. F (DFCB)
Controller I/F writing error. P (ICB)
The erasing of the flash ROM failed. C (PRCB)/N (FSCB)/
E2 The writing of the flash ROM failed. G (GPCB)/E (IFB)
Controller I/F verify error. P (ICB)
E3 Blanc check error. F (DFCB)
Communication error. C (PRCB)/N (FSCB)/
E4 ISW mode of the finisher control board (FSCB) switch failed. G (GPCB)/E (IFB)
44 CRC code check error Common

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Note
• When rewriting the IC firmware, the execution of the ISW is inhibited if the initialization of the IC is

bizhub PRO 950


not completed. If ISW is executed in this condition, an error code is not displayed, but the mes-
sage "Now initializing Controller" is shown in the operation panel section.

D. ISWTrms troubleshooting
When an error occurs while in the execution of the ISWTrns program.

Condition Cause Measure taken


1 The ISWTrns does not The ISWTrns file is damaged Set it up again.
start up. The setup files itself is damaged. Check the setup files and set it up
again.
2 When an item in the The transferred file is not stored in the Check to see if the firmware file is
combo box is selected, specified folder. stored in the folder displayed in the
the transferred file is "File" text box of "Version."
not displayed. Use the "Data Copy" function if the file
storage location is unknown.
The data folder in the option screen is Check the setting of the data folder.
set incorrectly. Use the "Data Copy" function if the file
storage location is unknown.
The file name is illegal (or has been The file name must be used with no
changed.) change made. When the file name is
changed, the display or selection of
the file becomes unavailable. When
the file name is changed, return it to
former state.
The folder name is illegal (or has been When the folder name created by the
changed.) "Make Folder" key in the option
screen has been changed, it cannot
be found. Return it to former state
and check it again.
3 "NG" is displayed while The transferred firmware is damaged. Copy the firmware and check it again.
in the file checksum. When "NG" still recurs, contact the
supplier of the firmware.
4 "??" is displayed while When the firmware was copied to the Copy the checksum file to the same
in the file checksum. PC, the copying of the checksum file firmware as the one for the firmware
(*.sum) was forgotten. at the same time. (If you use the "Data
Copy" function, a copy is made auto-
matically.)
5 An error "Cannot The file is being used by anther pro- Exit another program. The error still
The transfer of the file failed.

open a file" is dis- gram or system. recurs, reboot Windows.


played.
An error "Cannot The connection of the cable is loos- Check the cable to see if it is con-
send a Term Test ened. nected securely or if there is any prob-
file" is displayed. lem found with the cable itself.
The main body is not in the receiving Check the main body to see if it is in
condition. the receiving condition.

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5.3 Internet ISW


bizhub PRO 950

5.3.1 Outline
"Internet ISW" is a system in which the Web browser, the main body operation panel, or the Internet mail (E-mail)
is used to give an ISW instruction, and the main body automatically obtains the firmware from the program
server and conducts ISW. Using the Internet ISW that uses the main body operation panel or the Web browser
allows the execution of ISW at the customer facility with no program brought with. And, the Internet ISW using a
mail remote notification system also allows the execution of ISW from the remote place.

5.3.2 Operating environments


To make use of the Internet ISW functions, the following conditions must be met.
• The main body must be connected to the network environment that allows the download of firmware from
the Internet by using ftp or http protocol.
In the following 4 cases, the "Internet ISW" does not operate on the main body.
• The main power switch (SW1) is OFF.
• The sub power switch (SW2) is OFF.
• The copier is in the auto shut-off.
• When the "Enhance Security Mode" is set to ON (the use of the main body NIC is not allowed.)

Note
• It operates while in the jam, the error code and lower power mode.

5.3.3 Initial setting


To make use of the Internet ISW, it is necessary to set in advance the network parameter, program server
address and the fire wall address etc. of the main body.

A. Setting from the operation panel


To introduce the main body into the network, set the IP address of the main body from the operation panel.
When this setting has been already made, proceed to "B. Setting from the Web browser"

(1) Procedure

Step Operation
1 Press [Utility/Counter] on the operation panel.
2 Press [06 Administrator Setting].
3 Press [04 Network Setting].
4 Press [01 Machine NIC Setting].
5 Press [01 TCP/IP Setting].
6 Enter "IP Address," "Subnet Mask," and "Gateway Address."
7 Turn OFF and ON the sub power switch (SW2) to restart the main body.

Note
• The IP address etc. of the main body is normally assigned by the system administrator. For partic-
ulars, contact the system administrator.

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B. Setting from the Web browser


Enter the setting of the program server from the Web browser. At this time, in order to use the Web browser,

bizhub PRO 950


make preparations of the PC that can be introduced into the network.

Note
• No "space" is allowed in all set items.
• When an incorrect setting is made on the Web browser, be sure to correct it following the error
message. Correcting no input error may result in the download error of the program.

(1) Procedure

Step Operation
1 Start up the Web browser.
When the proxy is set on the Web browser, the main body Web may not be accessed.
For particulars, contact the network administrator. For Web browser, Internet Explorer 6.02 or Firefox
1.0 is recommended. However, be sure to avoid setting from two or more browsers at a time.
2 Specify the IP address of the main body that is entered thorough "A. Setting from the operation
panel."
When you access the Web Utilities of the main body, "Main page screen" is displayed.
"Main page screen"

Copyright © 2000 GoAhead Software, Inc. All Rights Reserved.


3 "Main page screen"
Click [Extension for maintenance].
4 Enter the user name and the CE password in the window and then press [OK].
User name: ce (small letter, cannot be changed)
Password: Enter the CE password. (Default: "92729272")

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Step Operation
bizhub PRO 950

5 "Extension for maintenance screen"


Click [Internet ISW].

6 "Internet ISW screen"


Click [Initial Setting].

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Step Operation

bizhub PRO 950


7 "Proxy Server Setting screen"
Set the proxy server.
When using no proxy server (fire wall), proceed to the step 9.

Enable Proxy Select the following:


When using no proxy: "no."
When using ftp proxy: "Use ftp proxy."
When using http proxy: "Use http proxy."
Proxy Server Type When selecting "Use ftp proxy" in "Enable Proxy," then select a
proxy server type from among the below.
Type 1: "User user@host"
Type 2 "OPEN host"
Type 3: "FW user => FW password => SITE host"
Type 4: "FW user name => FW password => User user@host"

Note
• For types 2, 3 and 4, no guarantee is made.
• For authentication of proxy server, refer to "5.3.6
Authentication of the proxy server in the Internet ISW."
Proxy Server IP Address When using the proxy server, set the IP address of the proxy
server.
Port Number When using the proxy server, set the number of the port that
uses the proxy server.
User name on the Proxy When selecting the type 1 or type 2 in "Proxy Server Type" above
Server set the account of the proxy server.
Password for the Proxy Server When selecting the type 1 or type 2 in "Proxy Server Type" above
set the password of the proxy server.

8 After completion of entry, click [Next] and then after checking the set items in the setting check
screen, click [Next]. However, if there is an input error, click [Back] following the message shown in
red and then re-set the item.

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Step Operation
bizhub PRO 950

9 "Program Server Setting screen"


Set the program server (Proxy is used).

Program Server Address Set the address of the server into which the program to be down
loaded is stored. Select the protocol to be used from the pull-
down menu left and enter the address after that in the text box
on the right. In the case of ftp, it is a relative path from the home
directory.
User name on the program Enter the account name of the program server.
server
Password for the program Enter the password of the program server.
server
Receiving time out Set the receiving time out of the program. When the time is out,
the down load of the program forcibly comes to an end, and the
system returns to the normal mode without conducting the ISW.

10 After completion of entry, click [Next]. Then after checking the set items in the setting check screen,
click [Finish]. However, if there is an input error, click [Back] following the message shown in red and
then re-set the item.
11 Set the program server (Proxy is not used).

Protocol Select the protocol that receives the program.


Program Server IP Address Set the IP address of the server into which the program to be
down loaded is stored.
Target directory In the case of http, set the path after the host domain. In the
case of ftp, set the relative path from the home directory.
User name on the program Enter the account name of the program server.
server
Password for the program Enter the password of the program server.
server
Receiving time out Set the receiving time out of the firmware. When the time is out,
the down load of the firmware forcibly comes to an end, and the
system returns to the normal mode without conducting the ISW.

12 After completion of entry, click [Next]. Then after checking the set items in the setting check screen,
click [Finish]. However, if there is an input error, click [Back] following the message shown in red and
then re-set the item.

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Step Operation

bizhub PRO 950


13 Conduct the Download test.
• In the down load test, "test.dat" is down loaded from the program server set in the initial setting
to check the connection. When the down load test failed, re-check the set items following the
error message.
• When the down load test is successfully completed, the communication speed and the esti-
mated receiving time are displayed as shown below. Refer to the "Receiving time out" setting.

• When the down load test failed, the response error code from the server is display as shown
below. Since there may be a setting error, re-check the initialization.

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5.3.4 Internet ISW using the Web Utilities


Using the Web Utilities of the main body allows the customer engineer, by just making a click from the browser,
bizhub PRO 950

to download the programs from the program server automatically for rewriting.

(1) Procedure

Step Operation
1 Proceed to "Internet ISW" on the Web Utilities.
"Internet ISW screen"The firmware version of the board is displayed beside each of the board types.

2 Select one ISW intended board at the item of "ISW." When specifying a file name to be download,
enter it in the [File name] text box.

When specifying no firmware name, the rewrite is conducted in the following files in which the pro-
gram server is stored.

I0 bootI0.bin C0 bootC0.bin F bootF1.bin N bootN1.bin P bootP1.bin


I1 bootI1.bin C1 bootC1.bin G bootG1.bin bootN2.bin
I2 bootI2.bin C2 bootC2.bin E bootE1.bin
I3 bootI3.bin C3 bootC3.bin
I4 bootI4.bin C4 bootC4.bin

Note
• bootN1.bin is intended for FS-528 and bootN2.bin is for FS-611.
3 After completion of entry, click the [ISW].
If there is an input error, click [Back] following the message displayed in red and then enter the item
again.

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Step Operation

bizhub PRO 950


4 Checking of the ISW conditions.
From the Web screen, you can check the current processing condition to see if there is any error.
• "ISW is downloading"
• "ISW is writing"
• "Finish"
• "ISW was canceled due to transferring problem"
• "ISW was canceled due to transferring overtime"
• "ISW was canceled due to writing problem to flash memory"
5 When the ISW is completed successfully, the main body restarts automatically to complete the ISW.
6 After restart of the main body, check the firmware version in "Internet ISW main screen" to see if it is
being updated successfully.

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5.3.5 Internet ISW using the operation panel


When the customer engineer uses the Internet ISW from the operation panel, with no PC brought with, the main
bizhub PRO 950

body can download the program from the program server to conduct the rewrite automatically.

(1) Procedure
e.g.: When rewrite the overall control board (OACB) firmware (ALL).

Step Operation
1 Display "ISW mode screen."

2 Press the [Internet ISW] on the screen and then press the [Download ALL] of <Image control>.

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Step Operation

bizhub PRO 950


3 Press the [Start] and download the latest firmware to start the rewrite.

In a case in which the download of an old version firmware is required, press the [File Name Input]
and enter the file name manually.

4 When ISW is completed normally, the main body automatically restarts and completes ISW.
5 After restart of the main body, check "Firmware version screen" to see if the firmware is normally
updated.

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(2) Error list


When an error occurs while in the execution of the Internet ISW, an error code is displayed on the operation
bizhub PRO 950

panel.
The following shows error codes.

Error code Classification Description


xxx Local error Rewrite error (same as the normal ISW error)
100 Connection to the network unavailable
200 File error
4xx HTTP error When the connection to the network is made with the communication
protocol set by HTTP, a server error is returned from the server.
5xx FTP error When the connection to the network is made with the communication
protocol set by FTP, a server error is returned from the server.

* Error codes for FTP and HTTP are errors stipulated by usual protocols.

5.3.6 Authentication of the proxy server in the Internet ISW


A. Proxy server
Proxy server which is provided on the inside of the fire wall is the generic name of a mail server that serves the
proxy of a client who receives an access demand (HTTP and FTP) from the client.

B. Authentication of the proxy server


There are 4 types of authentication methods for the proxy server.
The Internet ISW is corresponding to these 4 types.

C. Authentication type of the proxy server and the command list


(1) Type 1: USER user@host
When accessing the outside through the proxy, authentication to the proxy server is not required.
When accessing the outside through the proxy server, the entry of the user name and password of the proxy
server is not required, this proxy authentication is likely to be used.

Command
Command Parameter Reply Code Description
USER user@host 331 Transmit the user name of the program server and the
program server address
PASS password 230 Transmit the password for the user name above

(2) Type 2: OPEN host


This is almost the same as the type 1, except for the exchange of commands while in authentication.
When all the settings are made correctly and no communication is available with type 1 authentication, apply this
type.

Command
Command Parameter Reply Code Description
OPEN host ftp expanded function, Transmit the program server address
defined for each server
USER user 331 Transmit the user name of the program server
PASS password 230 Transmit the password for the user name above

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(3) Type 3: FW user => FW password => SITE host


This is a type that requires the authentication to the proxy server itself when accessing the outside.

bizhub PRO 950


The information of the server you want to access, the user name and password of the proxy server (F/W) are
necessary.
In the case of the user name and the password of the proxy server are required when accessing the outside
through the proxy server, this proxy authentication is likely to be used.

Command
Command Parameter Reply Code Description
USER FW user 331 Transmit the user name of the proxy server
PASS FW password 230 Transmit the password for the user name above
SITE host ftp expanded function, Transmit the program server address
defined for each server
USER user 331 Transmit the user name of the program server
PASS password 230 Transmit the password for the user name above

(4) Type 4: FW user => FW password => USER user@host


This is almost the same as the type 3, except for the exchange of commands while in authentication.
When all the settings are made correctly and no communication is available with type 3 authentication, apply this
type.

Command
Command Parameter Reply Code Description
USER FW user 331 Transmit the user name of the proxy server
PASS FW password 230 Transmit the password for the user name above
USER user@host 331 Transmit the user name of the program server and the
program server address
PASS password 230 Transmit the password for the user name above

D. Remarks
For fwtk2.1 (for Unix) and Black Jumbo Dog (for Windows), the type 1 authentication is used. For most of the
proxy servers, the type 1 authentication is used. When the authentication type of the proxy server is not known,
you are recommended to make settings in type 1 authentication as a temporary measure.

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bizhub PRO 950

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Field Service Ver.2.0 Sep. 2009 6. HOW TO USE THE ADJUSTMENT/SETTING SECTION

„ADJUSTMENT/SETTING

bizhub PRO 950


6. HOW TO USE THE ADJUSTMENT/SETTING SECTION
6.1 Checking before starting work
When conducting claims in the field, it is necessary to check first the following:
1. Are the power supply and voltage secured in accordance with the specifications?
2. Is the power supply properly grounded?
3. Is any equipment that repeatedly consumes a lot of electricity connected to the same power supply? (e.g.:
Electric noise sources such as elevator and air conditioner)
4. Are environmental conditions suitable for the machine?
• High temperature and high humidity, direct sunlight, air ventilation, etc.
• Levelness of the location on which the machine is installed.
5. Does the cause of poor images lie in the original itself?
6. Is density selected properly?
7. Is the original glass stained?
8. Is proper paper used for print?
9. Are copy consumables replaced with new ones at their life? (e.g.: Developer, drum, cleaning blade, etc)
10. Is toner filled? Proactive customization support

6.2 Checkpoints when conducting on-site service


Due attention should be paid to the following when repairing the machine.
1. Be sure to unplug the power cord from the power outlet. Also, when operating the machine with the power
supplied, be careful of the scan of the exposure unit and be sure not to get caught by the gear.
2. The fusing section may be very hot. Be careful not to get burnt when handling it.
3. The developing unit is strongly magnetized. Be careful not to bring a watch and instrument near to the unit.
4. Be careful not to damage the drum with a tool and so on.
5. Be careful not to touch IC directly with bare hands.

117
7. UTILITY MENU Field Service Ver.2.0 Sep. 2009

7. UTILITY MENU
bizhub PRO 950

7.1 List of utility mode


Note
• For detail on the utility mode, refer to "User's guide."

1 System Setting 1 Language Setting


2 Unit Setting
3 Buzzer Setting 1 Buzzer On/Off, Volume Set
2 Buzzer for Job Stop Set
4 1 SHOT Indication Time
5 Default Screen Setting
6 Auto Reset Setting
7 Key Response Time
8 Change User Password
9 Function Key Setting
2 Function 1 Feed Tray Setting 1 Feed Tray Auto Selection
Setting 2 ATS Permit
3 Auto Paper Type
2 Individual Function Change
3 Density Setting 1 Density by Original Type
2 Preset Density Setting
3 Photo Mode Density Selection
4 Image Density Selection
4 User Preset Zoom Setting
5 Tandem Setting 1 Tandem One Time Data Read
2 Tandem Machine Wait/Proof
3 Tandem Shift Data Setting
4 Tandem setting after JOB
5 Distribution Recovery
6* User Paper Selection
3 Copier Setting 1 Reset Setting 1 Initial Setting
2 Reset Function Setting
3 Init. by Key Counter Insert
2 Individual Function Change
4 Scan Setting 1 Default Destination Set
2 Individual Function Change
5 Touch Panel Adjustment

* "6 User Paper Selection" appears as menu item 05 when the machine is not set up for the tandem mode.

118
Field Service Ver.2.0 Sep. 2009 7. UTILITY MENU

6 Administrator 1 System Setting 1 Power Save Setting

bizhub PRO 950


Setting 2 Time and Date Setting
3 Weekly Timer Setting 1 Weekly Timer On/Off Set
2 Timer Reserve Setting
3 Timer Action On/Off Set
4 Lunch Hour Off Setting
5 Timer Interrupt Password
4 Management List Print 1 Mode Memory List
2 User Management List
3 Use Management List
4 Font Pattern List
5 Audit Log Report
5 Restrict User Access Setting
6 Expert Adjustment 1 Orig. Scan Area Setting
2 ADF Frame Erase Setting
3 Non-Image Area Erase Set
7 Size Setting
8 Annotation Setting
2 Admin./Machine Setting 1 Register Administrator
3 User Auth./Account 1 Authentication Method 1 Authentication Setting
Track 2 Account Track Setting
2 Account Track Setting
3 User Authentication Set
4 Non register/Output Set
4 Network Setting 1 Machine NIC Setting 1 TCP/IP Setting
2 Controller NIC Setting 1 TCP/IP Setting
2 NetWare Setting
3 HTTP Server Setting
4 FTP Setting
5 SNMP Setting
6 SMB Setting
7 AppleTalk Setting
8 Bonjour Setting
9 E-mail Setting
10 TCP Socket Setting
11 CSRC Setting
12 OpenAPI Setting
13 Web Service Setting
14 JSP Setting
15 LDAP Setting
16 Detail Setting

119 1
7. UTILITY MENU Field Service Ver.2.0 Sep. 2009

6 Administrator 5 Copy/Printer Setting 1 Job Offset Operating


bizhub PRO 950

Setting 2 Continuous Print/Printer


3 Page No. pos. (Booklet)
4 Fixing Pre-rotation Set
5 Automatic Image Rotation
6 Interruption suspend
7 Copy Reserve Operation
8 Scan Stop (pull out tray)
9 Continuation Print (Copy)
10 Original Glass SDF Method
11 SDF Auto Setting
6 System Connection 1 User Call
7 Security Setting 1 Administrator Password
2 HDD Management Set- 1 Folder/User Box List Del.
ting 2 HDD Data Auto Delete
Period
3 Change HDD Lock Pass-
word
4 Delete Temporary Data
5 Delete All Data
3 Security Strengthen Mode
8 Scan Destination 1 Send Address Edit/Delete
Resister

7.2 Display/Exit
This machine is provided with setting menu for various adjustments/settings. Data adjusted/set in this mode is
stored in the NVRAM board (NRB).

7.2.1 Display method

1. Be sure that the ordinary copy screen is displayed.


Press [Utility/Counter] button.
2. "Utility Menu screen"
Utility Menu screen is displayed

7.2.2 Exit method

1. "Utility Menu screen"


Press [Exit] to go back to the ordinary copy screen.
2. The new settings become effective.

120
Field Service Ver.2.0 Sep. 2009 8. ADJUSTMENT ITEM LIST

8. ADJUSTMENT ITEM LIST

bizhub PRO 950


8.1 Priority for Adjustment/Setting after replacing parts
Conduct the following adjustment on the items list in this order when replacing the parts on the list. Proper oper-
ation/image quality is not guaranteed without conducting those adjustment after the parts replacement.

Note
• When visiting the customer for installation or maintenance purpose, it is recommended to use
"Machine setting data Import/Export" function of the main body Web Utilities to back up various
types of datas such as adjustment data and set-tray data stored in the NVRAM board (NRB) in the
PC.
• When replacing the NRB due to the OACB being damaged, use the NRB installed in the damaged
OACB on the new OACB. When it is considered that something is wrong with the data of the NRB,
use the "Machine setting data Import/Export" function of the main body Web Utilities to overwrite
data backed up in advance in the NRB. Contact the service manager of the authorized distributor
if it is considered that the NRB is also damaged.
• The NRB stores various datas such as adjustment data, setting data, and counter data. Therefore,
when replacing the NRB, perform all adjustments and setting, and be sure to replace the parts of
which adjustments are controlled by the counter (Drum, developer, cleaning blade, fusing web).
For details, contact the service manager or the authorized distributor.

Replaced parts Items page


After PM Implementa- Maintenance Counter Clear P.169
tion
Drum Setting powder application —
(Refer to Theory of Dust-proof glass cleaning (Write unit) P.134
Operation of the main Sensitive drum count reset P.169
body P.144)
Auto drum potential P.161
Auto maximum density adjustment P.162
Auto dot diameter adjustment P.163
LD offset adjustment P.164
Auto gamma adjustment (1 dot) P.165
Cartridge set mode P.166
Developer Dust-proof glass cleaning (Write unit) P.134
(Refer to Theory of Developer count reset P.169
Operation of the main Auto drum potential P.161
body P.166)
Auto maximum density adjustment P.162
Auto dot diameter adjustment P.163
LD offset adjustment P.164
Auto gamma adjustment (1 dot) P.165
Cartridge set mode P.166
Cleaning blade Setting powder application P.144
(Refer to Theory of Blade auto replacement spring charge —
Operation of the main Blade setting mode P.160
body P.174)

121
8. ADJUSTMENT ITEM LIST Field Service Ver.2.0 Sep. 2009

Replaced parts Items page


bizhub PRO 950

Toner guide brush Setting powder application P.144


(Refer to Theory of
Operation of the main
body P.178)
Cleaning web Fusing cleaning web count reset P.186
(Refer to Theory of
Operation of the main
body P.248)
Slit Scan Glass ADF density adjustment P.154
Scanner wire Mirror unit positioning (require the jigs) —
Exposure/Mirror unit Scanner/Glass restart timing P.145
(Refer to Theory of Scanner (original glass) distortion adjustment (main scan direction) P.151
Operation of the main
Scanner (original glass) distortion adjustment (sub scan direction) P.151
body P.299)
Scanner (ADF) distortion adjustment (main scan direction) P.151
Scanner (ADF) distortion adjustment (sub scan direction) P.151
CCD unit Printer CD-Mag P.134
(Refer to Theory of Scanner FD-Mag. Adj. P.136
Operation of the main Scanner/ADF FD-Mag P.137
body P.293)
Scanner/Glass restart timing P.142
Scanner (original glass) distortion adjustment (main scan direction) P.151
Scanner (original glass) distortion adjustment (sub scan direction) P.151
Scanner (ADF) distortion adjustment (main scan direction) P.151
Scanner (ADF) distortion adjustment (sub scan direction) P.151
CCD Right-Left Quality adjustment P.158
Write unit Printer CD-Mag P.134
(Refer to Theory of Printer centering adjustment P.148
Operation of the main Printer Restart Timing Adjustment P.138
body P.302)
Automatic drum potential adjustment P.161
Auto maximum density adjustment P.162
Auto dot diameter adjustment P.163
LD offset adjustment P.164
Auto gamma adjustment (1 dot) P.165
Cartridge set mode P.166
Registration roller Registration line speed adjustment P.130
(Refer to Theory of Printer FD-Mag P.132
Operation of the main Printer Restart Timing Adjustment P.138
body P.218)
Fusing heater lamp /1 Installing direction of fusing lamp (with maker mark in front) —
(L1)
(Refer to Theory of
Operation of the main
body P.250)

122
Field Service Ver.2.0 Sep. 2009 8. ADJUSTMENT ITEM LIST

Replaced parts Items page

bizhub PRO 950


Fusing heater lamp /2 Installing direction of fusing lamp (with maker mark in front) —
(L2)
(Refer to Theory of
Operation of the main
body P.250)
Fusing heater lamp /3 Installing direction of fusing lamp (with maker mark in front) —
(L3)
(Refer to Theory of
Operation of the main
body P.260)
Thermostat /1 (TS1) Thermostat positioning (require the jig) —
(Refer to Theory of
Operation of the main
body P.322)
Thermostat /2 (TS2) Thermostat positioning (require the jig) —
(Refer to Theory of
Operation of the main
body P.324)
High voltage unit /1, /2 High voltage auto adjustment P.159
(HV1, /2)
Overall control board NVRAM board (NRB) replacement —
(OACB) Rewriting of firmware P.85
(Refer to Theory of
Operation of the main
body P.11 )
Printer control board Rewriting of firmware P.85
(PRCB)
(Refer to Theory of
Operation of the main
body P.11)
RADF control board Rewriting of firmware P.85
(RADFCB) ADF Sensor Sensitivity Adjustment P.156
ADF Original Size Adjustment P.155
ADF Registration Loop Adjustment P.147
ADF FD-Mag P.137
ADF restart timing adjustment P.146
ADF Centering adjustment P.150
ADF skew offset adjustment P.157
Scanner (ADF) distortion adjustment (main scan direction) P.151
Scanner (ADF) distortion adjustment (sub scan direction) P.151
FS control board (FSCB) Rewriting of firmware P.85
Hard disk /2 (HDD2) IC HDD format P.299
(Refer to Theory of
Operation of the main
body P.328)

123
8. ADJUSTMENT ITEM LIST Field Service Ver.2.0 Sep. 2009

Replaced parts Items page


bizhub PRO 950

ZU control board Paper edge sensor sensitivity adjustment (ZUCB or PDB) P.384
(ZUCB)
Punch drive board Paper edge sensor sensitivity adjustment (ZUCB or PDB) P.384
(PDB)
Paper edge sensor Paper edge sensor sensitivity adjustment (ZUCB or PDB) P.384
board (PESB)

124
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9. SERVICE MODE

bizhub PRO 950


9.1 List of service mode
Adjustment/setting items page
Machine Adjustment Tray Adjustment P.129
Magnification Adjustment Registration Line Speed P.130
Printer S1 FD-Mag. Adj. P.132
Printer S2 FD-Mag. Adj. P.133
Printer S1 CD-Mag. Adj. P.134
Printer S2 CD-Mag. Adj. P.135
Scanner FD-Mag. Adj. P.136
ADF FD-Mag. Adjustment P.137
Timing Adjustment Printer S1 Restart Timing P.138
Printer S2 Restart Timing P.139
Printer Registration Loop P.140
Printer Pre-registration P.141
Printer Lead Edge Margin P.142
Transfer Assist Timing P.143
Scanner Restart Timing P.145
ADF Restart Timing Adj. P.146
ADF Registration Loop Adj. P.147
Centering Adjustment Printer Centering Adj. P.148
Scanner Centering Adj. P.149
ADF Centering Adj. P.150
Distortion Correction P.151
Non-ImageArea Erase Check P.152
ADF Adjustment ADF Density Adjustment P.154
ADF Original Size Adj. P.155
ADF Sensor Sensitivity P.156
ADF Skew Offset Adj. P.157
Quality Adjustment CCD Right-Left Quality P.158
Recall Standard Data P.158
Process Adjustment High Voltage Adjustment High Voltage Auto Adj. P.159
HV Adjustment (Charge) P.159
HV Adjustment (Transfer) P.159
HV Adj. (Separation AC) P.159
HV Adj. (Separation DC) P.159
HV Adj. (Charge grid volt.) P.159
HV Adj. (Bias Develop. DC) P.159
Transfer Guide Confirm P.159
Drum Peculiarity Adj. Blade Setting Mode P.160
Automatic Drum Potential P.161
Auto Maximum Density Adj. P.162
Auto Dot Diameter Adj. P.163

125
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

Adjustment/setting items page


bizhub PRO 950

Process Adjustment Drum Peculiarity Adj. LD Offset Adjustment P.164


Auto Gamma Adj. (1dot) P.165
LD1 Bias Adjustment P.165
LD2 Bias Adjustment P.165
Cartridge Set Mode P.166
Drum Peculiarity Manual P.166
User Paper Setting P.167
Recall Standard Data P.168
Counter Maintenance Counter P.169
Counter/Data Total Counter/Each Size P.172
Copy Counter/Each Size P.172
Printer Counter/Each Size P.172
Large Size Counter P.173
ADF Counter P.173
Coverage Data History P.174
Coverage Ranking List P.175
JAM data of time series P.175
JAM Counter P.176
Counter of Each Copy Mode P.177
SC data of time series P.183
SC Counter P.183
JAM Count Individual Sec. P.176
SC Count Individual Sec. P.183
Parts Counter Special Parts Counter P.186
Voluntary Part Counter P.193
Machine Condition I/O Check Mode P.195
List Output List Output P.218
Test Mode Test Pattern Output Mode P.220
Test Pattern Density P.228
Running Mode P.228
System Setting Software DIPSW Setting P.229
Telephone Number Setting P.255
M/C Serial Number Setting P.255
Setting Date Input P.256
Firmware Version Firmware Version P.257
CS Remote Care CS Remote Care E-mail P.258
Modem P.258
http P.258
ISW ISW P.285

126
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

Adjustment/setting items page

bizhub PRO 950


Finisher Adjustment Fold & Staple Stopper Adj P.285
Half Fold Stopper Adj. P.286
Cover Sheet Size Adj. P.286
Trimming Stopper Adj. P.287
Hole-Punch Adj. Punch Kit Vert. Pos. Adj. P.288
Punch Kit Horiz. Pos. Adj. P.289
Punch Unit Verti. Pos. Adj. P.290
Punch Unit Horiz. Pos. Adj. P.291
Punch Registration Loop Adj. P.292
Z-Fold Position Adj. First Fold Adjustment P.293
Second Fold Adjustment P.293
Tri-Fold Position Adj. P.294
Staple Finisher Pitch Adj P.295
Fold & Staple Pitch Adj. P.296
Administrator Setting Admin. Authentication P.297
Administrator Password P.297
CE Setting CE Authentication Setting P.298
CE Password Setting P.298
IC HDD Format IC HDD Format P.299

127
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.2 Display/Exit
bizhub PRO 950

This machine is provided with a service mode for various adjustments/settings. Data adjusted/set in this mode is
stored in the NVRAM board (NRB).

9.2.1 Display method


There are 2 methods to access to the service mode; one is when the power is ON and the other is when the
power is OFF. In either way, the started service mode is the same, but how to exit differs.

A. When the power is ON

1. Be sure that the ordinary copy screen is displayed.


Press [Utility/Counter] button.
2. "Utility Menu screen"
On the Operation panel, press the following buttons.
Stop → 0 → 0 → Stop → 0 → 1
When the CE password has been set, entering the password is required to enter the service mode.
3. "Service mode menu screen"
The service mode appears.

B. When the power is OFF

1. While pressing [Utility/Counter] button, turn ON the sub power switch (SW2).
When the CE password has been set, entering the password is required to enter the service mode.
2. "Service mode menu screen"
The service mode appears.

9.2.2 Exit method


Exit methods differ according to the condition of power switch, ON or OFF.

A. When the power is ON

1. "Service mode menu screen"


Press [Exit] to back to "Utility Menu".
2. The new settings become effective.

B. When the power is OFF

1. "Service mode menu screen"


Turn OFF the SW2.
2. After the reboot, the new settings become effective.

128
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3 Machine Adjustment

bizhub PRO 950


9.3.1 Tray Adjustment
A. Function
• Adjust the paper size from tray 1 to tray 3 and bypass tray.

B. Usage
• This adjustment is needed when a paper size is not detected properly.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [01Tray Adjustment] .
3. "Tray adjustment screen"
Tray adjustment includes the following items. Press [Next] or the [Back], and select "1" of the tray you adjust.
[(Tray 1)-1] / [(Tray 1)-2] / [(Tray 2)-1)] / [(Tray 2)-2] / [(Tray 3)-1] / [(Tray 3)-2)] / [(Bypass)-1] / [(Bypass)-2] /

Note
• Be sure to select "1" of the tray you adjust.
4. Pull out the tray selected. Expand once the paper
guide [1] to the limit and move it slowly in the direc-
tion in which the width is narrowed, and then use a
scale to make the distance between the paper
guides [2] equal to the standard value.

• Standard value: Tray 1 to 3 250mm


Bypass tray 210mm

[1] [2] 57gaf3c001na

5. Set the tray.


6. "Tray adjustment screen"
Press [Start].
The current position of the selected tray is read in. When the adjustment is done, the message "Complete"
appears.
7. Press [Next] and select "2" of the trays you want to adjust.

Note
• Be sure to select "2" of the tray you want to adjust.
8. Pull out the tray. Expand once the paper guide to the limit and move it slowly in the direction in which the
width is narrowed to make the distance between the paper guides equal to 279.4mm (81/2 x 11).
9. Set the tray.
10. "Tray adjustment screen"
Press [Start].
The current position of the selected tray is read in. When the adjustment is done, the message "Complete"
appears.
11. To adjust other trays, repeat steps 3 to 10.

129
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.2 Registration Line Speed (Magnification Adjustment)


A. Function
bizhub PRO 950

• Change the line speed of the registration roller to match the line speed of the drum.

B. Usage
• Conduct this adjustment when replacing the registration roller and when the transfer jitter occurs at the
position 150mm from the paper trailing edge.

Note
• This adjustment changes the line speed of the registration roller only. Unless properly adjusted, it
may cause a transfer jitter at a position 150mm from the paper trailing edge.
• Usually, do not use this adjustment in the field. Use this only when replacing the registration roller
and when a transfer jitter occurs at a position 150mm from the paper trailing edge.
• Conduct "Printer S1 FD-Mag. Adj.", "Printer S2 FD-Mag. Adj." to adjust the magnification in the
sub scan direction.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [02 Magnification Adjustment] .
3. "Magnification Adjustment menu screen"
Press [01 Registration Line Speed].
4. "Registration Line Speed Adjustment screen"
Confirm that the [Test Pattern] is displayed "16", and press [COPY].
5. Set A3 or 11 x 17 paper (130g/m2 or 35 lb Bond) in the tray. Press the Start button to output the test pat-
tern.

Note
• For the paper type in the tray, be sure to set [high-quality paper] or [106 to 130g/m2].
6. Check the magnification in the sub scan direction.
• Standard value [1]:within 102.8 0 mm
-0.5 [1]
(when in life-size: Metric)
• Standard value [1]:within 108.7 0 mm
-0.5
(when in life-size: Inch)

57gaf3c002nb

7. When the value is not within the standard value, press [SERVICE].
8. "Registration Line Speed Adjustment screen"
Enter a value through the numeric keys and press [Set].
Setting range: -40 (shorter) to +55 (longer) 1 step = 0.05%
9. Repeat steps 4 to 8 until the standard value can be obtained.

130
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

10. "Registration Line Speed"

bizhub PRO 950


Press [Test Pattern] and enter 9 with the numeric key. Press [Set].
Press [Test Pattern] again and press [COPY].

Note
• The density of "Test pattern density setting" is reflected. So, be sure to check the set value of
"Test pattern density setting" to ensure it is "255."
11. Set A3 or 11 x 17 paper (130g/m2 or 35 lb Bond) in the tray. Press the Start button to output the test pat-
tern (No.9).
12. Press [SERVICE] to return to the [Registration Line Speed Adjustment] screen.
13. Repeat steps 10 to 12 to output test patterns for two steps before and after the value you entered in step
9.
e.g.: When the adjusted value is "-1," output 5 test patterns for -3, -2, -1, 0, 1.
14. Check the transfer jitter around 150mm from the paper trailing edge, and find an output with the least
transfer jitter (Density of half-tone is even with surrounding area).
15. Press [SERVICE].
16. "Registration Line Speed Adjustment screen"
Through the numeric keys, enter the adjusted step number of the output paper you selected in step 15,
and press [Set].
Setting range: -40 (shorter) to +55 (longer) 1 step = 0.05%

131
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.3 Printer S1 FD-Mag. Adj. (Magnification Adjustment)


A. Function
bizhub PRO 950

• Adjust the magnification in the sub scan direction of the printer system front side only. (Change the line
speed of the drum and the registration roller evenly.)

B. Usage
• Conduct this adjustment when the transfer jitter occurs at the position about 303mm from the paper trailing
edge on the front side to reduce the transfer jitter by adjusting the magnification in the sub scan direction.
• Conduct this adjustment when the magnification in the sub scan direction of the printer system front side
only is not within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [02 Magnification Adjustment].
3. "Magnification adjustment menu screen"
Press [02 Printer S1 FD-Mag. Adj.].
4. "Printer Drum Clock Adjustment (Side 1) screen"
Press [COPY].
5. Set A3 or 11 x 17 paper (130g/m2 or 35 lb Bond) in the tray. Press the Start button to output the test pat-
tern.
6. Check the magnification in the sub scan direction.
• Standard value: ±0.5% or less (when in life-size) 205.7 1
within 205.7 ± 1mm

57gaf3c003na

7. When the value is not within the standard value, press [SERVICE].
8. "Printer Drum Clock Adjustment (Side 1) screen"
Enter a value through the numeric keys and press [Set].
Setting range: -10 (shorter) to +10 (longer) 1 step = 0.05%
9. Repeat steps 4 to 8 until the standard value can be obtained.

132
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.4 Printer S2 FD-Mag. Adj. (Magnification Adjustment)


A. Function

bizhub PRO 950


• Adjust the magnification in the sub scan direction of the printer system back side only. (Change the line
speed of the drum and the registration roller evenly.)

B. Usage
• Conduct this adjustment when the transfer jitter occurs at the position about 303mm from the paper trailing
edge on the back side in order to reduce the transfer jitter by adjusting the magnification in the sub scan
direction.
• Conduct this adjustment when the magnification in the sub scan direction of the printer system back side
only is not within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [02 Magnification Adjustment].
3. "Magnification Adjustment menu screen"
Press [03 Printer S2 FD-Mag. Adj.].
4. "Printer Drum Clock Adj. (Side 2) screen"
Press [COPY].
5. Set A3 or 11 x 17 paper (130g/m2 or 35 lb Bond) in the tray. Press the Start button to output the test pat-
tern.
6. Check the magnification in the sub scan direction.
• Standard value: ±0.5% or less (when in life-size) 205.7 1
within 205.7 ± 1mm

57gaf3c003na

7. When the value is not within the standard value, press [SERVICE].
8. "Printer Drum Clock Adj. (Side 2) screen"
Enter a value through the numeric keys and press [Set].
Setting range: -10 (shorter) to 0 (longer) 1 step = 0.05%
9. Repeat steps 4 to 8 until the standard value can be obtained.

133 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.5 Printer S1 CD-Mag. Adj. (Magnification Adjustment)


A. Function
bizhub PRO 950

• Adjust the magnification in the main scan direction of the printer system front side only. (Change the magni-
fication in image-processing before the laser exposure.)

B. Usage
• Conduct this adjustment when the magnification in the main scan direction of the printer system front side
only is not within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [02 Magnification Adjustment].
3. "Magnification Adjustment menu screen"
Press [04 Printer S1 CD-Mag. Adj.].
4. "Printer Horizontal Adjustment (Side1) screen"
Press [COPY].
5. Select A3 or 11 x 17 paper. Press the Start button to output the test pattern.
6. Check the magnification in the main scan direction.
Standard value: ±0.5% or less (when in life-size)
within 190 ± 1mm

190

57gaf3c004na

7. When the value is not within the standard value, press [SERVICE].
8. "Printer Horizontal Adjustment (Side1) screen"
Enter a value through the numeric keys and press [Set].
Setting range: -10 (shorter) to +10 (longer) 1 step = 0.1%
9. Repeat steps 4 to 8 until the standard value can be obtained.

134
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.6 Printer S2 CD-Mag. Adj. (Magnification Adjustment)


A. Function

bizhub PRO 950


• Adjust the magnification in the main scan direction of the printer system back side only. (Change the magni-
fication in image-processing before the laser exposure.)

B. Usage
• Conduct this adjustment when the magnification in the main scan direction of the printer system back side
only is not within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [02 Magnification Adjustment].
3. "Magnification Adjustment menu screen"
Press [05 Printer S2 CD-Mag. Adj.].
4. "Printer Horizontal Adj. (Side2) (Tray1) screen"
Press [COPY].
5. Select A3 or 11 x 17 paper. Press the Start button to output the test pattern.
6. Check the magnification in the main scan direction.
Standard value: ±0.5% or less (when in life-size)
within 190 ± 1mm

190

57gaf3c004na

7. When the value is not within the standard value, press [SERVICE].
8. "Printer Horizontal Adj. (Side2) (Tray1) screen"
Enter a value through the numeric keys and press [Set].
Setting range: -10 (shorter) to 0 (longer) 1 step = 0.1%
9. Repeat steps 4 to 8 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.7 Scanner FD-Mag. Adjustment (Magnification Adjustment)


A. Function
bizhub PRO 950

• Adjust the magnification in the sub scan direction of the scanner system (the scanning speed of the expo-
sure unit).

B. Usage
• Conduct this adjustment when the magnification in the sub scan direction of the printer back side only is
not within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [02 Magnification Adjustment].
3. "Magnification Adjustment menu screen"
Press [06 Scanner FD-Mag. Adj.].
4. "Scanner (Orig. Glass) drum clock adj. screen"
Press [COPY].
5. Select A3 or 11 x 17 paper. Set the test chart to the original grass and press the start button.
6. Check the magnification in the sub scan direction.
Standard value: ±0.5% or less (when in life-size)
within 200 ± 1mm

200
57gaf3c005na

7. When the value is not within the standard value, press [SERVICE].
8. "Scanner (Orig. Glass) drum clock adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -40 (shorter) to +40 (longer) 1 step = 0.05%
9. Repeat steps 4 to 8 until the standard value can be obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.8 ADF FD-Mag. Adjustment (Magnification Adjustment)


A. Function

bizhub PRO 950


• Adjust the magnification in the sub scan direction of the scanner system (the scanning speed of the DF).

B. Usage
• Conduct this adjustment when the magnification in the sub scan direction of the printer back side only is
not within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [02 Magnification Adjustment].
3. "Magnification Adjustment menu screen"
Press [07 ADF FD-Mag. Adjustment].
4. "Scanner (ADF) drum clock adj. (100%) screen"
Press [Next] and [Back] to select the magnification you adjust. Press [COPY].
The magnification changes as follows:
100% → 75% → 200% → 400%
5. Select A3 or 11 x 17 paper, and set the "adjustment chart" on the DF. Press the Start button.
6. Check the magnification in the sub scan direction.
Standard value: ±0.5% or less (when in life-size)
Standard value [1]: 190mm ± 1mm (Metric)
Standard value [1]: 190.5mm (7.5 inch) ± 1mm (Inch)

[1] 57gaf3c006nb

7. When the value is not within the standard value, press [SERVICE].
8. "Scanner (ADF) drum clock adj. (100%) screen"
Enter a value through the numeric keys and press [Set].
Setting range: -40 (shorter) to +40 (longer) 1 step = 0.05%
9. Repeat steps 4 to 8 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.9 Printer S1 Restart Timing (Timing Adjustment)


A. Function
bizhub PRO 950

• Adjust the image leading edge timing of front side by changing the laser writing start timing.

B. Usage
• Conduct this adjustment when the leading edge on the front side is lacking or too much in printing.

Note
• Be sure "9.3.3 Printer S1 FD-Mag. Adj. (Magnification Adjustment)" has been adjusted.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [03 Timing Adjustment].
3. "Timing Adjustment menu screen"
Press [01 Printer S1 Restart Timing].
4. "Printer Restart Timing Adjustment (Side 1) screen"
Tray can be adjusted as a whole and by each (tray 1 to 4 and bypass). Press [Next] or [Back] to select the
item to be adjusted, and press [COPY].
5. Select A3 or 11 x 17 paper. Press the Start button to output the test pattern.
6. Check the leading edge timing.
[1]
Standard value [1]: 20mm ± 0.5mm (Metric)
Standard value [1]: 25.4mm (1 inch) ± 0.5mm (Inch)

57gaf3c007nb

7. When the value is not within the standard value, press [SERVICE].
8. "Printer Restart Timing Adjustment (Side 1) screen"
Enter a value through the numeric keys and press [Set].
Setting range: -30 (shorter) to +30 (longer) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.10 Printer S2 Restart Timing (Timing Adjustment)


A. Function

bizhub PRO 950


• Adjust the image leading edge timing of back side by changing the laser writing start timing.

B. Usage
• Conduct this adjustment when the leading edge on the back side is lacking or too much in printing.

Note
• Be sure "9.3.3 Printer S1 FD-Mag. Adj. (Magnification Adjustment)" has been adjusted.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [03 Timing Adjustment].
3. "Timing adjustment menu screen"
Press [02 Printer S2 Restart Timing].
4. "Printer Restart Timing (S2) (Tray1 Offset) screen"
Tray can be adjusted as a whole and by each (tray 1 to 4 and bypass). Press [Next] or [Back] to select the
item to be adjusted, and press [COPY].
5. Select A3 or 11 x 17 paper. Press the Start button to output the test pattern.
6. Check the leading edge timing.
[1]
Standard value [1]: 20mm ± 0.5mm (Metric)
Standard value [1]: 25.4mm (1 inch) ± 0.5mm (Inch)

57gaf3c007nb

7. When the value is not within the standard value, press [SERVICE].
8. "Printer Restart Timing (S2) (Tray1 Offset) screen"
Enter a value through the numeric keys and press [Set].
Setting range: -30 (shorter) to +30 (longer) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.11 Printer Registration Loop (Timing Adjustment)


A. Function
bizhub PRO 950

• Adjust the paper loop amount in the registration roller section.

B. Usage
• Conduct this adjustment when the paper skew, crease, or jamming occurs in the registration roller section.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [03 Timing Adjustment].
3. "Timing Adjustment menu screen"
Press [03 Printer Registration Loop].
4. "Printer RegistrationLoop Adj. screen"
Press [Next] or the [Back] to select the item you adjust, and press [COPY].
The item changes as follows:
Tray Side1 → Bypass Side1 → Side2 LS460 → Side2 LS290 → Tray Side1 Thick → Bypass Side1 Thick
→ Side2 Thick LS460 → Side2 Thick LS290
5. Set the copy according to the item that has been adjusted and press the Start button to output a test pat-
tern.
6. When the trouble is not solved, press [SERVICE].
7. "Printer RegistrationLoop Adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -10 (smaller) to +10 (larger) 1 step = 2ms or 4ms
(The setting range for the Tray Side1 and Tray Side1 Thick is: -5 to +5.)
8. Repeat the steps 4 to 7 until an appropriate value is obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.12 Printer Pre-Registration (Timing Adjustment)


A. Function

bizhub PRO 950


• Adjust the paper loop amount in the pre-registration roller section.

B. Usage
• Conduct this adjustment when the paper skew, crease, or jamming occurs in the pre-registration roller sec-
tion.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [03 Timing Adjustment].
3. "Timing Adjustment menu screen"
Press [04 Printer Pre-registration].
4. "Printer Pre-registration Adj. screen"
Press [Next] or the [Back] to select the item you adjust, and press [COPY].
Adjustment items include the following:
Tray (1 to 4)
5. Select A3 or 11 x 17 paper. Press the Start button to output the test pattern.
6. When the trouble is not solved, press [SERVICE].
7. "Printer Pre-registration Adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -5 (smaller) to +5 (larger) 1 step = 2ms
8. Repeat the steps 4 to 7 until an appropriate value is obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.13 Printer Lead Edge Margin (Timing Adjustment)


A. Function
bizhub PRO 950

• Adjust the image erasure amount of the leading edge.

B. Usage
• Conduct this adjustment when the image erasure amount of the leading edge is not within the standard
value.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [03 Timing Adjustment].
3. "Timing Adjustment menu screen"
Press [05 Printer Lead Edge Margin].
4. "Printer lead edge timing adjustment screen"
Press [COPY].
5. Select A3 or 11 x 17 paper. Press the Start button to output the test pattern.
6. Check the leading edge erasure amount.
Standard value a: within 4mm a

57gaf3c029na

7. When the value is not within the standard value, press [SERVICE].
8. "Printer lead edge timing adjustment screen"
Enter a value through the numeric keys and press [Set].
Setting range: -20 (smaller) to +40 (larger) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.14 Transfer Assist Timing (Timing Adjustment)


A. Purpose

bizhub PRO 950


• Adjust the press/release timing of the transfer assist sheet and the volume of the pressure.

B. Usage
• Conduct this adjustment when transfer error (such as missing image portions) occurs under the condition
of operating the transfer assist sheet.

C. Preparation
• Select the appropriate paper setting beforehand so that the transfer assist sheet can be fed through.

Note
• Perform "Transfer Assist Pressure Level adj." properly, or the photoconductor may get damaged.
• Only perform this adjustment when the transfer error still occurs after performing "Transfer Assist
Push Position adjustment" and "Transfer Assist Release Position adj."
• Always perform "Transfer Assist Push Position adjustment" and "Transfer Assist Release Position
adj." after performing "Transfer Assist Pressure Level adj."
• This adjustment is disable in the default. Change DIPSW3-2 Transfer Assist Timing to "Enable" to
conduct the adjustment.

(1) Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [03 Timing Adjustment].
3. "Timing Adjustment menu screen"
Press [06 Transfer Assist Timing].
Press [Next] or the [Back] to select the item to be adjusted, and press [COPY].
4. "COPY screen"
Change the print mode to [1 - 2], and select the tray in which the transfer assist sheet is loaded.
5. Press [START] to print the test pattern. Print a halftone image or the original as necessary.
6. If the transfer error still occurs, press [SERVICE].

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

7. Enter a numeric value through the numeric keys and press [Set].
bizhub PRO 950

• [Transfer Assist Push Position adj.]


• [Transfer Assist Release Position adj.]
Setting range:-32 (earlier) to +31(later)
1 step = 0.5mm
• [Transfer Assist Pressure Level adj.]
Setting range:-10 (pressure amount-low) to
+10 (pressure amount-high)
1 step = 0.1 mm

Note
• The following table shows the relation among pressure amount, pressure point, release point,
and limit step of the adjustment. If the adjustment value exceeds the limit steps, the transfer
assist sheet may contact and damage the photoconductor. (Note that the steps described below
are only used as a guide.)

Pressure amount Pressure point Release point


(Step) (Step) (Step)
0 -2 0
-10 -2 -5
+10 -2 +5

8. Repeat the steps 4 to 7 until an appropriate value is obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.15 Scanner Restart Timing (Timing Adjustment)


A. Function

bizhub PRO 950


• Adjust image leading edge timing of original scanning from the original glass (the starting position for read-
ing while in the original scanning mode by the exposure unit).

B. Usage
• Conduct this adjustment when the leading edge is lacking or too much in scanning.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [03 Timing Adjustment].
3. "Timing Adjustment menu screen"
Press [07 Scanner Restart Timing].
4. "Scanner (Orig. Glass) restart timing adj. screen"
Press [COPY].
5. Select A3 or 11 x 17 paper. Set the test chart to the original grass and press the start button.
6. Check the leading edge timing.
Standard value: 0 ± 1.5mm
7. When the value is not within the standard value, press [SERVICE].
8. "Scanner (Orig. Glass) restart timing adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -40 (image faster) to +40 (image slower) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.16 ADF Restart Timing Adj. (Timing Adjustment)


A. Function
bizhub PRO 950

• Adjust the image leading edge timing of DF original scanning (the starting position for reading while in the
original scanning mode).

B. Usage
• Conduct this adjustment when the leading edge is lacking or too much in scanning DF.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [03 Timing Adjustment].
3. "Timing Adjustment menu screen"
Press [08 ADF Restart Timing Adj.].
4. "ADF restart timing adj. screen"
Press [Next] or the [Back] to select the side of original you adjust, and press [COPY].
The side of original changes as follows:
Side1 → Side2
5. Select A3 or 11 x 17 paper. Set the test chart to the original grass and press the start button.
6. Check the leading edge timing.
Standard value: 0 ± 1.5mm
7. When the value is not within the standard value, press [SERVICE].
8. "ADF restart timing adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -50 (image faster) to +50 (image slower) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.17 ADF Registration Loop Adj. (Timing Adjustment)


A. Function

bizhub PRO 950


• Adjust the original loop amount in the DF registration roller section.

B. Usage
• Conduct this adjustment when the paper skew, crease, or jamming occurs in the DF registration roller sec-
tion.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [03 Timing Adjustment].
3. "Timing Adjustment menu screen"
Press [09 ADF Registration Loop Adj.].
4. "ADF Registration Loop Adj. screen"
Press [Next] or the [Back] to select the side of original you adjust, and press [COPY].
The side of original changes as follows:
Side1 → Side2
5. Select A3 or 11 x 17 paper, and set the "adjustment chart" on the DF. Press the Start button.
6. Check the leading edge timing.
Standard value: 0 ± 2mm
7. When the value is not within the standard value, press [SERVICE].
8. "ADF Registration Loop Adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -50 (image faster) to +50 (image slower) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.18 Printer Centering Adj. (Centering Adjustment)


A. Function
bizhub PRO 950

• Adjust the image mis-centering of the main scan direction on the printer.

B. Usage
• Conduct this adjustment when the image mis-centering of the main scan direction occurs while in printing.

Note
• Be sure the printer paper feed cross adjustment have been adjusted.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [04 Centering Adjustment].
3. "Centering Adjustment menu screen"
Press [01Printer Centering Adj.] and press [COPY].
4. Select A3 or 11 x 17 paper. Press the Start button to output the test pattern.
5. Fold the output paper into two at the center in the main scan direction and check the discrepancy from
the center line of the print.
Standard value: within 0 ± 1.5mm
6. When the value is not within the standard value, press [SERVICE].
7. "Printer centering adjustment screen"
Enter a value through the numeric keys and press [Set].
Setting range: -64 (image in front) to +63 (image in back) 1 step = 0.1mm
8. Repeat steps 4 to 7 until the standard value can be obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.19 Scanner Centering Adj. (Centering Adjustment)


A. Function

bizhub PRO 950


• Adjust the image mis-centering of the main scan direction when scanning from the original glass.

B. Usage
• Conduct this adjustment when the image mis-centering of the main scan direction occurs while in scan-
ning.

Note
• Be sure "9.3.18 Printer Centering Adj. (Centering Adjustment)" has been adjusted.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [04 Centering Adjustment].
3. "Centering Adjustment menu screen"
Press [02 Scanner Centering Adj.] and press [COPY].
4. Select A3 or 11 x 17 paper. Press the Start button to output the test pattern.
5. Fold the outputted paper in half in the main scan direction and check the amount of centering error.
Standard value: within 0 ± 1.5mm
6. When the value is not within the standard value, press [SERVICE].
7. "Scanner (Orig. Glass) centering adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -30 (image in front) to +30 (image to in back) 1 step = 0.1mm
8. Repeat steps 4 to 7 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.20 ADF Centering Adj. (Centering Adjustment)


A. Function
bizhub PRO 950

• Adjust the image mis-centering of the main scan direction when scanning from the DF.

B. Usage
• Conduct this adjustment when the image mis-centering of the main scan direction occurs while in original
scanning from DF.

Note
• Be sure "9.3.18 Printer Centering Adj. (Centering Adjustment)" has been adjusted.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [04 Centering Adjustment].
3. "Centering Adjustment menu screen"
Press [03 ADF Centering Adj.].
4. "ADF centering adj. screen"
Press [Next] or the [Back] to select the item you adjust, and press [COPY].
The item switches as follows:
Side1:Small → Side2:Small → Side1:Large → Side2:Large

Note
• "Small" represents paper which is smaller than 300 mm in the sub-scan direction.
• "Large" represents paper which is larger than 300 mm in the sub-scan direction.
5. Select paper according to the adjusted item. Set the "adjustment chart" on the DF and press the Start
button.
6. Fold the outputted paper in half in the main scan direction and check the amount of centering error.
Standard value: within 0 ± 2mm
7. When the value is not within the standard value, press [SERVICE].
8. "Scanner (ADF) Left Image"
Enter a value through the numeric keys and press [Set].
Setting range: -30 (image in front) to +30 (image in back) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.21 Distortion correction


A. Function

bizhub PRO 950


• Adjust the image distortion in scanning.

B. Usage
• Conduct this adjustment when the image distortion occurs in scanning.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [05 Distortion Adjustment].
3. "Scanner (Orig. Glass) Distortion screen"
Press [Next] or the [Back] to select the item you adjust, and press [COPY].
The item switches as follows:
Scanner (Orig. Glass) Distortion (Main) → Scanner (Orig.Glass)Distortion (Sub) → Scanner (ADF) Distortion
adj. (Main) → Scanner (ADF) Distortion adj. (Sub)
4. Select A3 or 11 x 17 paper. Set the "test chart" at the position (original glass or ADF) according to the
adjusted item, and press the Start button.
5. Check the image skew.
Standard value: ±0.5% or less (the difference in length of the 2 diagonal lines of the square of 200mm is
1.4mm or less.)
6. When the value is not within the standard value, press [SERVICE].
7. "Scanner (Orig. Glass) Distortion screen"
Enter a value through the numeric keys and press [Set].
Setting range: -50 (counterclockwise) to +50 (clockwise) 1 step = 0.05%
8. Repeat steps 3 to 7 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.22 Non-ImageArea Erase Check


A. Function
bizhub PRO 950

• Check the non-image area erase function and automatically adjust the sensitivity to detect the non-image
area.

B. Usage
• Conduct this adjustment when installing the copier, moving its installation location, or when the non-image
area erase function does not work satisfactorily.

C. Preparation
• Open fully the DF.
• There should not be anything on the original glass.
• Clean the original glass.

D. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [06 Non-ImageArea Erase Check].
3. "Non-image area erase check screen"
Press [Start].
4. Make sure the following message appears.

NORMAL adjustment selected.


Machine has been set to appropriate parameters for Non-Image Area Erase.

If any other message appears, refer to "B. Error message and Handling", and perform the Non image Area
Erase Check again.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

E. Error message and Handling


If an error is detected while performing the "Non Image Area Erase Check" mode, the following error message

bizhub PRO 950


will be displayed.

(1) Error message 1

Adjust for Moderate Brightness.


Non-Image Area Erase function may not operate correctly with dark (density) original.
Please refer to [ADJUSTMENT/SETTING]-[Machine Adjust] columns of the Service Manual.

Handling 1
When the non-image area erase function is not used very frequently, or when copy originals that have a dark
background are not copied very frequently in non-image area erase, the copier can be used in the current instal-
lation location. However, when copy originals that have a dark background are frequently copied, install the
copier in a location where less external light gets in (darker) than the present location, and check the non-image
area erase check mode again.

(2) Error message 2

Adjust for Extreme Brightness.


In many cases, the Non-Image Area Erase function will not operate correctly.
Please refer to [ADJUSTMENT/SETTING]-[Machine Adjust] columns of the Service Manual.

Handling 2
When the non-image area erase function is not used very frequently, the copier can be used in the current instal-
lation location. However, if the non-image area erase function is frequently used, install the copier in a location
where less external light gets in (darker) than the present location, and check the non-image area erase check
mode again. At this time, when there is a bright light source such as a fluorescent light installed directly above
the copier, reconsider the installation location, or take some measures to shield the light source and check the
mode again.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.23 ADF Density Adjustment (ADF Adjustment)


bizhub PRO 950

A. Function
• Adjust the sensitivity for ADF reading.

B. Usage
• Since the slit glass of the scanning section is coated with electrical conductive material, The way it refracts
light from the exposure lamp is different from that of the original glass. Thus, perform this adjustment when
replacing the slit glass.

C. Preparation
• Clean the slit glass.
• Make sure the white chart is not dirty. (Partial dirt can be ignored)

D. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [07 ADF Adjustment].
3. "ADF Adjustment menu screen"
Press [01 ADF Density Adjustment].
4. "ADF density adjustment screen"
Set the "white chart" on the DF.

Note
• Set the "white chart" in the A4-direction.
5. Press [Start].
The white chart is scanned, and density is automatically adjusted.
6. When an error message appears, turn OFF/ON the sub power switch (SW2) of the main body. Repeat
steps 1 to 5 until it is completed properly.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.24 ADF Original Size Adj. (ADF Adjustment)


A. Function

bizhub PRO 950


• Adjust the original size in setting the original on ADF.

B. Usage
• Conduct this adjustment when the original size detection does not work properly.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [07 ADF Adjustment].
3. "ADF Adjustment menu screen"
Press [02 ADF Original Size Adj.].
4. "ADF original size adj. (81/2 x 11) 1/2 screen"
Set A4 (Metric area)/81/2 x 11 (Inch area) paper on the DF and press [Start].
* (A4) appears in Metric area and (81/2 x 11) appears in Inch area.
5. "Confirm the message of completion, press [Next].
6. "ADF original size adj. (51/2 x 81/2) 2/2 screen"
Set A5S (Metric area)/51/2 x 81/2S (Inch area) paper on the DF and press [Start].
* (A5S) appears in Metric area and (51/2 x 81/2S) appears in Inch area.
7. Confirm the message of completion, press [COPY].
8. Make sure the DF original size is properly detected.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.25 ADF Sensor Sensitivity (ADF Adjustment)


A. Function
bizhub PRO 950

• Adjust the sensor sensitivity of DF.

B. Usage
• Conduct this adjustment when a malfunction (JAM display does not disappear despite no paper JAM)
occurs in the reflective type sensors.

C. Preparation
• Clean each of the DF reflective sensors.

D. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [07 ADF Adjustment].
3. "ADF Adjustment menu screen"
Press [03 ADF Sensor Sensitivity].
4. "ADF sensor sensitivity adjustment screen"
Press [Start].
The DF sensor sensitivity is automatically adjusted, and the message of completion appears.
5. Press [COPY] to check to see if there is any malfunction.
6. When malfunction is found, press [SERVICE] to repeat steps 4 and 5.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.3.26 ADF Skew Offset Adj. (ADF Adjustment)


A. Function

bizhub PRO 950


• Adjust image skew in the DF scanning mode.

B. Usage
• Conduct this adjustment when the image skew occurs in the DF scanning mode.

Note
• This adjustment is reflected to the auto skew adjustment control in DF scanning mode.

C. Procedure

1. "Service mode menu screen"


Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [07 ADF Adjustment].
3. "ADF Adjustment menu screen"
Press [04 ADF Skew Offset Adj.].
4. "ADF Skew Offset Adjustment screen"
Press [COPY].
5. Set the "adjustment chart" on the DF and press the Start button.
6. Check the image skew.
Standard value: within ±0.5%
Difference between a and b is 2.1mm or less
a

b
57gaf3c008na

7. When the value is not within the standard value, press [SERVICE].
8. "ADF Skew Offset Adjustment screen"
Enter a value through the numeric keys and press [Set].
Setting range: -60 (counterclockwise) to +60 (clockwise) 1 step = 0.05%
9. Repeat steps 4 to 8 until the standard value can be obtained.
10. Press [Return] to return to the "ADF adjustment mode menu screen."

157
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.3.27 CCD2IGHT ,EFT1UALITY1UALITY!DJUSTMENT


A. Function
bizhub PRO 950

• Adjust the sampling timing of the CCD output to adjust the density gap between backward and forward (in
the main scan direction) against the optical axis of lens.

B. Usage
• Because of the variations of parts accuracy of the CCD unit, the image density against the optical axis of
lens may differ between backward and forward (in the main scan direction).
Therefore, perform this adjustment when there is a density gap between backward and forward at the
center of the main scan direction on the copied paper after replacing the CCD unit.

C. Procedure
1. "Service mode menu screen"
Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [08 Quality Adjustment].
3. "Quality Adjustment menu screen"
Press [01 CCD Right-Left Quality].
4. "CCD Right-Left Quality Adj. screen"
Press [Next] or [Back] to select the item you adjust, and press [COPY].
The item changes as follows:
CD-Back o CD-Front
5. Select A3 or 11 x 17 paper. Set the test chart to the original grass and press the start button.
6. Fold the output paper at the center of the main scan direction, and check that there is no density gap
between backward and forward.
7. If there is a density gap, press [Service Mode].
8. "CCD Right-Left Quality Adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -16 to +16
9. Repeat the steps 4 to 8 until an appropriate value is obtained.

9.3.28 Recall standard data


A. Function
• Reset the adjustment values of the machine adjustment to the factory initial data or the installation initial
data.

B. Usage
• The same adjustment table is changed since some parts of the machine adjustment can be changed by the
user. Therefore, conduct this adjustment when the adjustment values cannot be initialized because of the
erroneous operation by the user.

C. Procedure
1. "Service mode menu screen"
Press [01 Machine Adjustment].
2. "Machine Adjustment menu screen"
Press [09 Recall Standard Data].
3. "Recall standard data:Machine adjustment screen"
Press [Factory Initial Data] or the [Installation Initial Data].

Note
• Selecting [Factory Initial Data] recalls the factory initial data.
• Selecting [Installation Initial Data] recalls the adjustment values stored when code "91" of the I/
O check mode was conducted.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.4 Process adjustment

bizhub PRO 950


9.4.1 High Voltage Auto Adj. (High Voltage Adjustment)
A. Function
• Automatically adjust current values and voltage values of a transfer, separation (AC), separation (DC), devel-
oping bias respectively.

B. Usage
• Conduct this adjustment when replacing the high voltage unit /1, /2 (HV /1, /2).

C. Preparation
• The photo conductor section must be set.

D. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [01 High Voltage Adjustment].
3. "High Voltage Adjustment menu screen"
Press [01 High Voltage Auto Adj.].
4. "HV adjustment (Auto adjustment) screen"
Press [Start]. After the automatic adjustment, the message of completion appears.

Note
• When an error message appears during the adjustment, check to see if the error unit is properly
installed and cleaned. Conduct the adjustment again.

9.4.2 HV Adjustment (Charge) (High Voltage Adjustment)


Do not conduct this adjustment in the field.

9.4.3 HV Adjustment (Transfer) (High Voltage Adjustment)


Do not conduct this adjustment in the field.

9.4.4 HV Adj. (Separation AC) (High Voltage Adjustment)


Do not conduct this adjustment in the field.

9.4.5 HV Adj. (Separation DC) (High Voltage Adjustment)


Do not conduct this adjustment in the field.

9.4.6 HV Adj. (Charging grid volt.) (High Voltage Adjustment)


Do not conduct this adjustment in the field.

9.4.7 HV Adj. (BiasDevelop. DC) (High Voltage Adjustment)


Do not conduct this adjustment in the field.

9.4.8 Transfer Guide Confirm (High Voltage Adjustment)


Do not use this adjustment in the field.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.4.9 Blade Setting Mode (Drum Peculiarity Adj.)


A. Function
bizhub PRO 950

• Apply toner to the cleaning blade and drum to prevent the damage.

B. Usage
• Perform this adjustment when changing the cleaning blade.

Note
• Perform this only when changing the cleaning blade. Otherwise, the cleaning blade special parts
counter is reset, thus making it impossible to implement the auto blade change in the right timing.
• Apply setting powder to the cleaning blade and drum.

C. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [02 Drum Peculiarity Adj.].
3. "Drum Peculiarity Adj. menu screen"
Press [01 Blade Setting Mode].
4. "Blade setting mode screen"
Press [Start]. With toner applied, the drum is cleaned with the cleaning blade. The message of completion
appears.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.4.10 Auto Drum Potential (Drum Peculiarity Adj.)


A. Function

bizhub PRO 950


• Automatically adjust the developing bias value, charging voltage and grid voltage to be suitable for the
drum.

B. Usage
• Conduct this adjustment when replacing the drum, developer, and write unit.

C. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [02 Drum Peculiarity Adj.].
3. "Drum Peculiarity Adj. menu screen"
Press [02 Automatic Drum Potential].
4. "Auto drum potential adjustment screen"
Press [Start]. After the automatic adjustment, the message of completion appears.

Note
• When the following error messages appear, check to see if the drum potential sensor (DPS) is
properly installed and cleaned. Conduct the adjustment again.
1) Error 1
In the 0V check of the DPS, voltage over 100V is detected 5 times or more.
2) Error 2
The drum potential after laser exposure is detected to be over 350V, and it is determined that
control patch detect signal is not outputted.
3) Error 3
Drum potential has been corrected 10 or more times, but it does not converge.

161
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.4.11 Auto Maximum Density Adj. (Drum Peculiarity Adj.)


A. Function
bizhub PRO 950

• Automatically adjust the maximum density that is suitable for the drum.

B. Usage
• Conduct this adjustment when replacing the drum, developer, and write unit.

C. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [02 Drum Peculiarity Adj.].
3. "Drum Peculiarity Adj. menu screen"
Press [03 Auto Maximum Density Adj.].
4. "Auto maximum density adjustment screen"
Press [Start]. After the automatic adjustment, the message of completion appears.

Note
• When the following error messages appear, check to see if the IDC sensor board (IDCB) is prop-
erly installed and cleaned. Conduct the adjustment again.
1) Error 1
The IDC sensor (IDCS) on the IDCB dirt correction has been corrected 10 or more times, but it
does not converge.
2) Error 2
The auto maximum density adjustment is not completed, when the developing roller rotation
speed reaches the specified value.
3) Error 3
No signal is outputted from the IDCS. Control patch detect signal is not outputted.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.4.12 Auto Dot Diameter Adj. (Drum Peculiarity Adj.)


A. Function

bizhub PRO 950


• Automatically adjust the dot diameter of laser beam that is suitable for the drum.

B. Usage
• Conduct this adjustment when replacing the drum, developer, and write unit.

C. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [02 Drum Peculiarity Adj.].
3. "Drum Peculiarity Adj. menu screen"
Press [04 Auto Dot Diameter Adj.].
4. "Auto dot diameter adjustment screen"
Press [Start]. After the automatic adjustment, the message of completion appears.

Note
• When the following error messages appear, check to see if the IDC sensor board (IDCB) is prop-
erly installed and cleaned. Conduct the adjustment again.
1) Error 1
The IDC sensor (IDCS) dirt correction on the IDCB has been conducted 10 or more times, but it
does not converge.
2) Error 2
The auto dot diameter adjustment completed with an abnormal value.

163
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.4.13 LD Offset Adjustment (Drum Peculiarity Adj.)


A. Function
bizhub PRO 950

• Equally adjust two laser intensity.

B. Usage
• Conduct this adjustment when replacing the drum, developer, and write unit.
• Conduct this adjustment when the print density is not even.

C. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [02 Drum Peculiarity Adj.].
3. "Drum Peculiarity Adj. menu screen"
Press [05 LD Offset Adjustment].
4. "LD offset adjustment screen"
Press the LD1 offset line speed [460mm], and press [COPY].
5. Select A3 or 11 x 17 paper, and press the Start button to output a test pattern.
6. Adjust laser intensity of LD1 and LD2.
Standard value: Compare image patterns created
by the LD1 and LD2. Confirm that density is uniform
(±1 gap is OK) as per the following figure, and the [1]
highlighted patterns start between the two reference
lines [1].

LD1 LD2 LD1 LD2 LD1 LD2 LD1 LD2

57gaf3c009na

7. When the value is not within the standard value, press [SERVICE].
8. "LD offset adjustment screen"
Press [460mm] for the laser you want to adjust (LD1 offset or LD2 offset). Enter a value through the
numeric keys and press [Set] and then the [COPY].
Setting range: -128 (lighter) to +127 (darker)
9. Select A3 or 11 x 17 paper, and press the Start button to output a test pattern.
10. When the value is not within the standard value, press [SERVICE] to repeat steps 5 to 9 until the standard
value can be obtained.
11. Adjust the line speed 290mm likewise as well.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.4.14 Auto Gamma Adj. (1dot) (Drum Peculiarity Adj.)


A. Function

bizhub PRO 950


• Automatically adjust image gradation (gamma).

B. Usage
• Conduct this adjustment when replacing the drum, developer, and write unit.

C. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [02 Drum Peculiarity Adj.].
3. "Drum Peculiarity Adj. menu screen"
Press [06 Auto Gamma Adj. (1dot)].
4. "Auto gamma adjustment (1dot) screen"
Press [Start]. After the automatic adjustment, the message of completion appears.

Note
• When the following error messages appear, check to see if the IDC sensor board (IDCB) is prop-
erly installed and cleaned. Conduct the adjustment again.
1) Error 1
The IDC sensor (IDCS) dirt correction on the IDCB has been conducted 10 or more times, but it
does not converge.
2) Error 2
No signal is outputted from the IDCS. Control patch detect signal is not outputted.
3) Error 3
Regression error during the gamma curve calculation.

9.4.15 LD1 Bias Adjustment (Drum Peculiarity Adjustment)


Do not conduct this adjustment in the field.

9.4.16 LD2 Bias Adjustment (Drum Peculiarity Adjustment)


Do not conduct this adjustment in the field.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.4.17 Cartridge Set Mode (Drum Peculiarity Adj.)


A. Function
bizhub PRO 950

• Agitate the recycle toner that is back to the developer to prevent the overflow toner to the conveyance sec-
tion.

B. Usage
• Conduct this adjustment when black spots (toner) appear on the print-out after removing/inserting the
photo conductor section.

C. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [02 Drum Peculiarity Adj.].
3. "Drum Peculiarity Adj. menu screen"
Press [09 Cartridge Set Mode].
4. "Cartridge set mode screen"
Press [Start]. The development unit and the drum rotate for 3 minutes to charge low-charge toner.
5. After the rotation stops, press [COPY].
6. Select the A3 or 11 x 17 paper. Press the Start button to output 10 blank papers, thus cleaning the drum.
7. When the black spot does not disappear, press [SERVICE] to repeat steps 4 to 6.

9.4.18 Drum Peculiarity Manual


Do not conduct this adjustment in the field.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.4.19 User Paper Setting


A. Function

bizhub PRO 950


• Adjust when the transfer and separation functions and fusibility do not work satisfactorily with the standard
adjustments because of using special papers.

B. Usage
This setting is applied when you select [User] as the paper type.
By default, the following data are inputted.
• Fusing temperature for Japan: High quality paper of 62 to 71 g/m2
• Fusing temperature for the other countries: High quality paper of 72 to 80 g/m2

Note
• Input data according to instructions of KMBT field support section.

C. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [04 User Paper Setting].
3. "User Paper Setting menu screen"
Press [Next] or [Back] to select an item you adjust.
4. Input data for the selected item, and press [Set].
5. Repeat steps 3 and 4 to configure other items.

167 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.4.20 Recall Standard Data


A. Function
bizhub PRO 950

• Reset the adjustment values of the process adjustment to the factory initial data or the installation initial
data.

B. Usage
• Conduct this adjustment when the initialization cannot be done because of the various change by CE.

C. Procedure

1. "Service mode menu screen"


Press [02 Process Adjustment].
2. "Process Adjustment menu screen"
Press [05 Recall Standard Data].
3. "Recall standard data : Process adjustment screen"
Press [Factory Initial Data] or the [Installation Initial Data].

Note
• Selecting [Factory Initial Data] recalls the factory initial data.
• Selecting [Installation Initial Data] recalls the adjustment values stored when code "91" of the I/
O check mode was conducted.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.5 Counter

bizhub PRO 950


9.5.1 Maintenance Counter
Configure the reset and cycle of the PM count, developer count and sensitive drum count.

Note
• The PM count is different in the count condition depending on the setting of DIPSW8-6.
When set to "0": 1 count for a single side of each large paper exit, and 2 counts for a double side.
When set to "1": 2 counts for a single side of each large paper exit (the definition of large size
paper is set by DIPSW10-3 and 4), and 4 counts for a double side. For those other
than the large size, the count is same as when set to "0."
• The developer count and the sensitive drum count are made at all times 1 count for a single side
and 2 counts for a double side for a small size paper, 2 counts for a single count and 4 counts for a
double count for a large size paper.

A. Count reset
Display or reset the PM count, the developer count and the sensitive drum count.

Note
• Be sure to reset the PM count after implementing a periodic check (every 500,000 prints).
Otherwise, the periodic check alert message and icon on the user screen do not disappear.
• Be sure to reset the developer count after replacing a developer. Otherwise, gray background
image and toner scatter may occur. Also, the consumable icon on the user screen does not disap-
pear.
• Be sure to reset the sensitive drum count after replacing a drum. Otherwise, image gray back-
ground and toner scatter may occur. Also, the “Drum/Deve” icon on the user screen does not dis-
appear. Also, the consumable icon on the user screen does not disappear.

(1) Procedure

1. "Service mode menu screen"


Press [03 Counter].
2. "Counter menu screen"
Press [01 Maintenance Counter].
3. "Maintenance Counter/Cycle screen"
Press one of [PM Cycle], [Developer], and [Sensitive Drum] to be reset then press [Counter Clear].
4. "Maintenance Counter/Cycle screen"
Pressing the [Yes] validates resetting.
The counter is reset, and the start date is automatically inputted.
Press [No] not to reset the counter.

169
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

B. PM cycle setting
Configure settings of the PM count, developer count and sensitive drum count.
bizhub PRO 950

Note
• The PM cycle, developer cycle and drum cycle are already inputted in the initial settings. Usually,
do not change these settings.

(1) Procedure

1. "Service mode menu screen"


Press [03 Counter].
2. "Counter menu screen"
Press [01 Maintenance Counter].
3. "Maintenance Counter/Cycle screen"
Press one of the [PM Cycle], [Developer], and [Sensitive Drum]s that you want to set.
4. "Maintenance Counter/Cycle screen"
Enter the high order digits of the cycle value through the numeric key.
[PM Cycle]: Upper 3 digits
[Developer]: Upper 5 digits
[Sensitive Drum]: Upper 5 digits
5. "Maintenance Counter/Cycle screen"
Press [OK] to return to the "Counter menu screen".
When you want to cancel the setting you have changed, press [Cancel].

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.5.2 Counter/Data
It is possible to confirm various data held in the machine.

bizhub PRO 950


The counter/data also can be checked through the CS Remote Care, list output and the mail remote notification
system.

• Total Counter /Each Size • JAM data of time series*1


• Copy Counter /Each Size • JAM Counter*1
• Printer Counter /Each Size • Counter of Each Copy Mode*1
• Large Size Counter • SC data of time series*1
• ADF Counter • SC Counter*1
• Coverage Data History • JAM Count Individual Sec.*1
• Coverage Ranking List • SC Count Individual Sec.*1

*1 When setting DIPSW 30-1 from "0" to "1", these data can be confirmed.

A. Procedure

1. "Service mode menu screen"


Press [03 Counter].
2. "Counter menu screen"
Press [02 Counter/Data].
3. "Collecting Data menu screen"
Press the counter item key you want to confirm.
4. "Collecting Data screen"
Press [Next] or [Previous] to scroll the screen.

Note
• The [Count Clear] is shown in the individual data confirmation screen of the [JAM Count Individ-
ual Sec.] and the [SC Count Individual Sec.].
When pressing the [Count Clear], "Count reset confirmation screen" is shown, and when press-
ing the [Yes], the section data is reset. Pressing the [No] returns to "Individual data confirmation
screen" with the interval data not reset.
Reset these data when you visit the customer of the PM implementation etc. to confirm the jam
or SC occurrence count after it was visited last time.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

B. Paper size counter (Total/copy/print)


Confirm the number of print of each paper size.
bizhub PRO 950

Note
• Maximum count: 99,999,999
• 1 count is made for paper of all types regardless of the paper size.

No. CSRC parameter (P1, Size Remark


P2, P6)
01 00 Other
02 01 A3
03 02 A4
04 03 A5
05 04 A6
06 05 B4 Including ISO-B4
07 06 B5 Including ISO-B5
08 07 B6
09 08 12 x 8 Not used
10 09 11 x 17
11 0A 81/2 x 14
12 0B 81/2 x 11
13 0C 71/4 x 101/2 Not used
14 0D 51/2 x 81/2
15 0E Foolscap 81/2 x 13, 81/4 x 13, 81/8 x 131/4, 8 x 13
16 0F Postcard
17 10 4x6 Not used
18 11 8K
19 12 16K
20 13 Long paper Not used
21 14 A2 Not used
22 15 SRA3 Not used
23 16 SRA4
24 17 13 x 19 Not used
25 18 Infinite 1 Sub scan direction: 196mm or less
26 19 Infinite 2 Sub scan direction: 197mm to 250mm
27 1A Infinite 3 Sub scan direction: 251mm to 330mm
28 1B Infinite 4 Sub scan direction: 331mm to 390mm
29 1C Infinite 5 Sub scan direction: 391mm or more

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

C. Large size counter


Confirm the number of print of the large size paper.

bizhub PRO 950


Note
• Maximum count: 99,999,999
• Definition of the large size can be changed by DIPSW10-3, 4 (A3, 11 x 17 for default).

NO. CSRC command Item Remark


(Parameter)
01 B1 (00) Large-size printer counter The large size is defined by
02 BH (00) Large-size copy counter DIPSW10-3, 4
03 F6 (01) Large-size scan counter

D. ADF counter
Confirm the number of originals fed in each DF mode.

Note
• Maximum count: 99,999,999
• No.1, 2 are not counted as No.3 to 8.

NO. CSRC parameter Item Remark


(F0)
01 00 N of originals fed in ADF mode Simplex mode
02 01 N of originals fed in RADF mode Duplex mode
03 06 N of 1 sided SDF original fed Single Feed mode
04 0C N of 2 sided SDF original fed Single Feed mode
05 07 N of 1 sided mixed original fed Mixed Original mode
06 08 N of 2 sided mixed original fed Mixed Original mode
07 0A N of 1 sided Z-folded original fed Z-Fold mode
08 0B N of 2 sided Z-folded original fed Z-Fold mode

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

E. Coverage data history


With 5,000 prints as one data, the coverage (original B/W ratio) of up to 30 data and the total accumulation are
bizhub PRO 950

displayed.

Note
• The coverage data is a calculated value based on the colored area and the transfer paper area of
the image data. Therefore, it is different from the toner consumption when actually printed.
• Up to 30 latest coverage data are maintained with the older ones deleted in sequence.

NO. CSRC Print count Coverage NO. CSRC Print count Coverage
parameter (V0) data (%) parameter (V0) data (%)
1 00 Total (00.0 to 17 10 Print count 16 (00.0 to
2 01 Print count 1 99.9%) 18 11 Print count 17 99.9%)
3 02 Print count 2 19 12 Print count 18
4 03 Print count 3 20 13 Print count 19
5 04 Print count 4 21 14 Print count 20
6 05 Print count 5 22 15 Print count 21
7 06 Print count 6 23 16 Print count 22
8 07 Print count 7 24 17 Print count 23
9 08 Print count 8 25 18 Print count 24
10 09 Print count 9 26 19 Print count 25
11 0A Print count 10 27 1A Print count 26
12 0B Print count 11 28 1B Print count 27
13 0C Print count 12 29 1C Print count 28
14 0D Print count 13 30 1D Print count 29
15 0E Print count 14 31 1E Print count 30
16 0F Print count 15

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

F. Coverage ranking list


Confirm the data of the 15 higher order jobs in the order of the higher coverage (original B/W ratio).

bizhub PRO 950


In order to eliminate faulty operations (sky-shot) by the customer, display only data of 5 sheets or more that have
been continuously printed.

Note
• The coverage data is a calculated value based on the colored area and the transfer paper area of
the image data. Therefore, it is different from the toner consumption when actually printed.

No. CSRC Coverage data (%) No. of print Paper size Print mode Date
parameter (V1)
01 00 00.0 to 99.9% Display of Copy/
02 01 No. printer
03 02
04 03
05 04
06 05
07 06
08 07
09 08
10 09
11 0A
12 0B
13 0C
14 0D
15 0E

G. JAM data of time series


With respect to the latest 100 jams, it is possible to confirm jam code, total count, date of occurrence, tray used,
paper size, and magnification (with stationary jams eliminated).

175
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

H. Jam counter/Jam count individual section


Confirm the number of jam occurrences for each jam code (with stationary jams eliminated).
bizhub PRO 950

Note
• Maximum count: 999,999
• The jam code is a code displayed when DIPSW11-7 is set to 1.

No. CSRC Item No. CSRC Item No. CSRC Item


parameter (JAM code) parameter (JAM code) parameter (JAM code)
(J0) (J0) (J0)
001 00 10-1 037 24 61-2 073 48 72-32
002 01 10-2 038 25 62-1 074 49 72-33
003 02 11-1 039 26 62-2 075 4A 72-34
004 03 11-2 040 27 62-3 076 4B 72-35
005 04 12-1 041 28 62-4 077 4C 72-38
006 05 12-2 042 29 62-5 078 4D 72-39
007 06 13-1 043 2A 62-6 079 4E 72-40
008 07 13-2 044 2B 62-7 080 4F 72-41
009 08 14-1 045 2C 62-8 081 50 72-42
010 09 14-2 046 2D 62-9 082 51 72-43
011 0A 17-1 047 2E 62-10 083 52 72-44
012 0B 17-2 048 2F 63-1 084 53 72-45
013 0C 17-3 049 30 63-2 085 54 72-46
014 0D 17-4 050 31 63-3 086 55 72-47
015 0E 17-5 051 32 63-4 087 56 72-48
016 0F 17-6 052 33 63-5 088 57 72-49
017 10 21-1 053 34 63-6 089 58 72-50
018 11 31-1 054 35 63-7 090 59 72-51
019 12 31-2 055 36 63-8 091 5A 72-60
020 13 32-1 056 37 63-9 092 5B 72-61
021 14 32-2 057 38 63-10 093 5C 72-62
022 15 32-3 058 39 63-11 094 5D 72-63
023 16 32-4 059 3A 72-16 095 5E 72-81
024 17 32-5 060 3B 72-17 096 5F 72-82
025 18 92-1 061 3C 72-18 097 60 72-83
026 19 92-2 062 3D 72-19 098 61 72-99
027 1A 93-1 063 3E 72-20 099 62 71-09
028 1B 94-1 064 3F 72-21 100 63 75-90
029 1C 94-2 065 40 72-22 101 64 75-91
030 1D 19-1 066 41 72-23 102 65 75-92
031 1E 19-2 067 42 72-24 103 66 75-93
032 1F 51-1 068 43 72-25 104 67 75-94
033 20 71-1 069 44 72-26 105 68 75-95
034 21 71-2 070 45 72-28 106 69 75-96
035 22 71-3 071 46 72-29 107 6A 75-97
036 23 61-1 072 47 72-30

1 176
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

I. Counter of each copy mode


Confirm the status of use of each copy mode.

bizhub PRO 950


Note
• Maximum count: 99,999,999

NO. CSRC parameter Item Count conditions


(F1)
1 00 1-1 mode 1 count for 1-Sided exit, 2 counts for
2 01 1-2 mode 2-Sided exit
3 02 2-1 mode
4 03 2-2 mode
5 04 ADF 1-1 mode
6 05 ADF 1-2 mode
7 06 Mixed original mode
8 07 Single feed mode
9 08 Z-folded original mode
10 09 LEF: Portrait/SEF: Landscape (Reg.)
11 0A LEF: Landscape/SEF: Portrait (Reg.)
12 0B LEF: Portrait/SEF: Landscape (Rev.)
13 0C LEF: Landscape/SEF: Portrait (Rev.)
14 0D Text & Photo
15 0E Text
16 0F Photo
17 10 Dot matrix
18 11 Custom size
19 12 Corner staple (Left Corner)
20 13 Corner staple (Right Corner)
21 14 2 position staple (Left)
22 15 2 position staple (Upper)
23 16 Right & Left binding
24 17 2 position staple (Right)
25 18 Upper binding
26 19 Tab original
27 1A Folding & Stapling
28 1B —
29 1C Group 1 count for 1-Sided exit, 2 counts for
30 1D Offset Group 2-Sided exit
31 1E Sort
32 1F Offset sort
33 20 Face down
34 21 Face up
35 22 1 to N
36 23 N to 1
37 24 Adhesive binding

177
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

NO. CSRC parameter Item Count conditions


bizhub PRO 950

(F1)
38 25 Cover sheet 1 count for 1-Sided exit, 2 counts for
39 26 Trimmer 2-Sided exit
40 27 Real size copy
41 28 Preset magnification E4
42 29 Preset magnification E3
43 2A Preset magnification E2
44 2B Preset magnification E1
45 2C Preset magnification R4
46 2D Preset magnification R3
47 2E Preset magnification R2
48 2F Preset magnification R1
49 30 Preset Zoom 1
50 31 Preset Zoom 2
51 32 Preset Zoom 3
52 33 Zoom
53 34 Vertical/Horizontal zoom
54 35 Maximum zoom
55 36 Minimum zoom
56 37 APS
57 38 AMS
58 39 Auto density
59 3A Preset density level 1
60 3B Preset density level 2
61 3C Interrupted copy
62 3D Auto image rotation cancellation
63 3E Sheet insertion
64 3F Chapter control
65 40 Combination
66 41 Booklet pagination copy
67 42 OHP interleave copy
68 43 OHP interleave blank
69 44 Insert Image
70 45 Book copy
71 46 Program job
72 47 Non-image area erase
73 48 Neg-/Positive reverse
74 49 Auto repeat
75 4A Manual repeat
76 4B Standard size repeat
77 4C Frame erasure
78 4D Fold erasure
79 4E Centering

178
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

NO. CSRC parameter Item Count conditions

bizhub PRO 950


(F1)
80 4F All-image area 1 count for 1-Sided exit, 2 counts for
81 50 Image shift 2-Sided exit
82 51 Reduction shift
83 52 Overlay/Reg. overlay
84 53 Watermark/Watermark numbering
85 54 Stamp
86 55 Date/Time
87 56 Page
88 57 Numbering/Watermark numbering
89 58 Set quantity 1 Number of JOB
90 59 Set quantity 2-5
91 5A Set quantity 6-10
92 5B Set quantity 11 or more
93 5C Time while power remote 1 is On Accumulation of time during which the
overall control board is powered (main
power switch is ON). (in minutes)
94 5D Time while power remote 2 is On Time during which the main relay is ON. (in minutes)
95 5E Time while power remote 3 is On Time during which the power control signal
(REM3) is ON. (in minutes)
96 5F Time while power remote 4 is On Time during which the power control signal
(REM4) is ON. (in minutes)
97 60 Time during Low Power mode Time in the LOW POWER mode. (in minutes)
98 61 Time during warm up time Time for warm-up, except print ready time.
(in minutes)
99 62 Time during front door open Time during which the front door is open.
(in seconds)
100 63 Ope.time in 1side straight exit Time from the start of print and the end of
101 64 Ope.time in 1side reverse exit print. (in seconds)
102 65 Operation time in 2side print (Down time due to jam omitted)

103 66 Operation time in ADF mode Time while ADF is ON (in seconds)
104 67 Morning correction counter Counts 1 per image stabilization control (fix-
ing temperature is 50°C or lower)
105 68 Time during APS sensor On Time during which the APS sensor is ON.
(in seconds)
106 69 —
107 6A —
108 6B N of folding & stapling used jobs Number of JOB
109 6C —
110 6D N of ADF NF occurred Times of occurrence
111 6E N of ADF special error 1 occurred Number of wrong detection of original size
112 6F N of ADF special error 2 occurred Number of wrong detection of next original
information

179
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

NO. CSRC parameter Item Count conditions


bizhub PRO 950

(F1)
113 70 N of ADF special error 3 occurred Number of error in size for which mixed
size mode is not allowed
114 71 N of scanner scanned Counts 1 for pressing Start button in the
platen mode
115 72 N of electrode cleaned Number of executions
116 73 N of memory overflow Sum of No.124, 125, 126 plus HDD mem-
ory shortage
117 74 N of fixing alarm occurred Times of occurrence
118 75 N of no toner stop occurred
119 76 N of AGC retry Times of retry
120 77 —
121 78 N of mis-centering correct error Times of occurrence
122 79 N of ADF distortion adjust error
123 7A N of ADF distortion data error
124 7B Compression memory overflow Scanner compression/print compression
memory shortage
125 7C Page memory overflow (scan) Shortage in memory for receiving print data
126 7D Page memory overflow (print) Decompression page memory shortage
127 7E FNS alarm (Tray/trim) Times of occurrence
128 7F FNS alarm (staple)
129 80 —
130 81 N of ADF special error 4 occurred Ready timeout error
Note) Not for 950
131 82 Store for HDD (Sync. with Copying) Number of JOB (For copier HDD storing,
printer print & HDD storing, printer HDD
storing only, and JOB that adds HDD stor-
ing in wait/proof)
132 83 Store for HDD (Store Scan → HDD) Number of JOB
133 84 —
134 85 Store for FTP/SMB (HDD → FTP/SMB) Number of JOB
135 86 Recall from HDD (Recall HDD)
136 87 —
137 88 —
138 89 Wide paper count (A3W or 11 x 17W) 1 count for 1-Sided exit, 2 counts for 2-
139 8A Wide paper count (A4W or 81/2 x 11W) Sided exit
140 8B Wide paper count (A4SW or 81/2 x 11SW)
141 8C Wide paper count (A5W or 51/2 x 81/2W)
142 8D Wide paper count (Others)
143 8E Hole-Punch
144 8F Z-Folding
145 90 —
146 91 Mixplex (Simplex) 1 count for each paper exit in the single
side mode

180
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

NO. CSRC parameter Item Count conditions

bizhub PRO 950


(F1)
147 92 Mixplex (Duplex) 2 counts for each paper exit in the double
side mode
148 93 Right/Left binding originals 1 count for 1-Sided exit, 2 counts for 2-
149 94 Upper binding originals Sided exit
150 95 Inside print multi letter
151 96 Outside print multi letter
152 97 —
153 98 —
154 99 —
155 9A —
156 9B —
157 9C —
158 9D —
159 9E —
160 9F Half Fold 1 count for 1-Sided exit, 2 counts for 2-
Sided exit
161 A0 —
162 A1 —
163 A2 Main tray output 1 count for 1-Sided exit, 2 counts for 2-
Sided exit
164 A3 —
165 A4 —
166 A5 —
167 A6 —
168 A7 —
169 A8 —
170 A9 —
171 AA —
172 AB —
173 AC —
174 AD Sub tray output 1 count for 1-Sided exit, 2 counts for 2-
Sided exit
175 AE Main tray output Job number Number of JOB
176 AF —
177 B0 —
178 B1 —
179 B2 —
180 B3 —
181 B4 —
182 B5 —
183 B6 —
184 B7 Sub tray output Job number Number of JOB

181
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

NO. CSRC parameter Item Count conditions


bizhub PRO 950

(F1)
185 B8 Half Fold Job number Number of JOB
186 B9 Inside print Letter Fold Job number
187 BA Outside print Letter Fold Job number
188 BB Arbitrary stamp 1 count for 1-Sided exit, 2 counts for 2-
Sided exit
189 BC N of Scan to E-mail Number of JOB Scan To E-mail (scanner
mode)
190 BD N of Scan to HDD Number of JOB Scan To HDD (scanner
mode)
191 BE N of Scan to FTP Number of JOB Scan To FTP (scanner
mode)
192 BF N of Scan to SMB Number of JOB Scan To SMB (scanner
mode)
193 C0 PI Counter PI Counter
194 C1 N of Temperature cooling process Number of temperature cooling process in
sub power OFF
195 C2 Count of Suspended JOB Number of JOB moved to suspended JOB
196 C3 Count of Tab Paper Use Number of JOB exited tab paper
197 C4 Count of Needless Tab Paper Exit Number of JOB exited needless tab paper
198 C5 Multi Punch 1 count for 1-Sided exit, 2 counts for 2-
Sided exit

182
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

J. SC data of time series


With respect to the latest 20 SC, confirm SC code, total count, date of occurrence, time of occurrence and

bizhub PRO 950


machine condition (00: Idling, 01: Scanner operating, 02: Printer operating, 03: Scanner and printer operating).

K. SC counter /SC count individual section

Note
• Maximum count: 99,999,999
• When the service mode DIPSW3-1 is 1 (Latched), C-35, 38, and 39 are not counted.
No. CSRC Item No. CSRC Item No. CSRC Item
parameter (SC code) parameter (SC code) parameter (SC code)
(E0) (E0) (E0)
001 00 0-1 036 23 3-4 071 46 11-22
002 01 0-2 037 24 3-5 072 47 11-25
003 02 0-4 038 25 3-6 073 48 11-26
004 03 0-5 039 26 3-7 074 49 11-31
005 04 0-10 040 27 3-8 075 4A 11-32
006 05 0-20 041 28 3-9 076 4B 11-33
007 06 0-21 042 29 3-10 077 4C 11-34
008 07 0-22 043 2A 3-11 078 4D 11-35
009 08 1-1 044 2B 4-1 079 4E 11-36
010 09 1-2 045 2C 4-2 080 4F 11-37
011 0A 1-3 046 2D 4-3 081 50 11-41
012 0B 1-4 047 2E 4-10 082 51 11-42
013 0C 1-5 048 2F 4-11 083 52 11-43
014 0D 2-10 049 30 4-12 084 53 11-44
015 0E 2-11 050 31 10-1 085 54 11-52
016 0F 2-12 051 32 10-2 086 55 11-53
017 10 2-13 052 33 10-12 087 56 11-54
018 11 2-20 053 34 10-47 088 57 11-55
019 12 2-21 054 35 10-91 089 58 11-57
020 13 2-22 055 36 10-92 090 59 11-58
021 14 2-23 056 37 11-1 091 5A 11-81
022 15 2-30 057 38 11-2 092 5B 13-46
023 16 2-31 058 39 11-3 093 5C 13-56
024 17 2-32 059 3A 11-4 094 5D 13-61
025 18 2-33 060 3B 11-5 095 5E 21-1
026 19 2-40 061 3C 11-6 096 5F 21-2
027 1A 2-41 062 3D 11-7 097 60 21-3
028 1B 2-42 063 3E 11-8 098 61 21-4
029 1C 2-43 064 3F 11-10 099 62 21-6
030 1D 2-51 065 40 11-11 100 63 21-10
031 1E 2-52 066 41 11-12 101 64 21-11
032 1F 2-53 067 42 11-13 102 65 22-1
033 20 3-1 068 43 11-14 103 66 22-2
034 21 3-2 069 44 11-15 104 67 22-3
035 22 3-3 070 45 11-21 105 68 22-4

183
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

No. CSRC Item No. CSRC Item No. CSRC Item


parameter (SC code) parameter (SC code) parameter (SC code)
bizhub PRO 950

(E0) (E0) (E0)


106 69 22-5 147 92 35-3 188 BB 53-1
107 6A 22-6 148 93 35-4 189 BC 53-2
108 6B 22-7 149 94 38-1 190 BD 53-3
109 6C 22-8 150 95 38-2 191 BE 53-4
110 6D 22-9 151 96 39-1 192 BF 53-5
111 6E 22-10 152 97 39-2 193 C0 53-6
112 6F 22-11 153 98 39-3 194 C1 53-7
113 70 22-21 154 99 39-4 195 C2 53-8
114 71 22-50 155 9A 39-5 196 C3 53-9
115 72 24-1 156 9B 39-6 197 C4 53-10
116 73 24-2 157 9C 41-1 198 C5 53-11
117 74 24-3 158 9D 43-1 199 C6 53-12
118 75 27-1 159 9E 43-2 200 C7 53-13
119 76 27-2 160 9F 43-3 201 C8 53-14
120 77 27-3 161 A0 43-4 202 C9 53-15
121 78 27-4 162 A1 43-5 203 CA 53-16
122 79 28-1 163 A2 43-6 204 CB 53-17
123 7A 28-2 164 A3 43-7 205 CC 53-18
124 7B 28-3 165 A4 43-8 206 CD 53-19
125 7C 28-4 166 A5 43-9 207 CE 53-20
126 7D 28-5 167 A6 43-10 208 CF 53-21
127 7E 28-6 168 A7 43-11 209 D0 53-22
128 7F 28-7 169 A8 43-12 210 D1 53-30
129 80 28-8 170 A9 43-13 211 D2 61-1
130 81 28-9 171 AA 43-14 212 D3 63-1
131 82 28-10 172 AB 43-15 213 D4 67-1
132 83 28-11 173 AC 47-1 214 D5 67-2
133 84 28-12 174 AD 47-2 215 D6 67-3
134 85 28-13 175 AE 47-3 216 D7 67-4
135 86 28-14 176 AF 47-4 217 D8 67-5
136 87 28-15 177 B0 47-5 218 D9 67-6
137 88 31-1 178 B1 47-6 219 DA 67-7
138 89 31-2 179 B2 47-7 220 DB 67-8
139 8A 33-1 180 B3 47-9 221 DC 67-9
140 8B 33-2 181 B4 47-21 222 DD 67-10
141 8C 33-3 182 B5 47-22 223 DE 67-11
142 8D 33-4 183 B6 51-1 224 DF 67-12
143 8E 33-5 184 B7 51-2 225 E0 67-13
144 8F 33-6 185 B8 51-3 226 E1 67-14
145 90 35-1 186 B9 51-4 227 E2 67-16
146 91 35-2 187 BA 51-5 228 E3 67-17

184
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

No. CSRC Item No. CSRC Item No. CSRC Item

bizhub PRO 950


parameter (SC code) parameter (SC code) parameter (SC code)
(E0) (E0/E1) (E0/E1)
229 E4 67-18 246 F5 A0-3 263 06 D0-1
230 E5 67-19 247 F6 A0-4 264 07 D0-2
231 E6 67-21 248 F7 A0-5 265 08 D0-3
232 E7 67-23 249 F8 A0-6 266 09 D0-4
233 E8 80-1 250 F9 A0-7 267 0A D0-10
234 E9 80-2 251 FA A0-8 268 0B D1-1
235 EA 80-3 252 FB A1-1 269 0C D1-2
236 EB 82-1 253 FC C1-1 270 0D E0-1
237 EC 83-1 254 FD C1-2 271 0E E0-2
238 ED 84-1 255 FE C1-3 272 0F E0-3
239 EE 84-2 256 FF C1-4 273 10 E0-4
240 EF 84-3 257 00 C1-6 274 11 E0-5
241 F0 84-4 258 01 C1-7 275 12 E0-6
242 F1 84-5 259 02 C1-8 276 13 C1-17
243 F2 84-6 260 03 C1-9 277 14 C1-19
244 F3 A0-1 261 04 C1-20 278 15 84-7
245 F4 A0-2 262 05 C1-25 279 16 84-8

185 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.5.3 Special Parts Counter (Parts Counter)


When a part is replaced, reset the counter of the part that has been replaced to manage the service history.
bizhub PRO 950

A. Procedure

1. "Service mode menu screen"


Press [03 Counter].
2. "Counter menu screen"
Press [03 Parts Counter].
3. "Parts Counter menu screen"
Press [01 Special Parts Counter].
4. "Copy Counter of Special Parts screen"
Press [Next] or [Previous] to scroll the screen.
5. Press [↑] or [↓] to select an item you want to reset.
6. Press [Counter Clear].
7. "Reset confirm screen"
Press [Yes] to reset the counter.
Press [No] not to reset the counter. You return to the "Copy Counter of Special Parts screen".

186
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

B. Preset parts list

bizhub PRO 950


Note
• Be sure to reset the fixing cleaning web counter (No.001) after replacing the cleaning web. Other-
wise, fuser cleaning trouble may occur.
• Be sure to perform the blade set mode of the service mode after replacing the cleaning blade. This
automatically resets the cleaning blade counter (No.002). Otherwise, the auto blade replacement
cannot be implemented.
• Maximum count: 99,999,999

No. CSRC Parts name Parts No. Count conditions


parameter
(Z1)
001 00 Fixing cleaning web 55VA-524 1 count for each paper exit in the single
002 01 Cleaning blade 57GA5601 side mode, 2 counts in the double side
003 02 Charging wire 57VA2509 mode.

004 03 Charging grid 57GA2508


005 04 Charging cleaning unit 55VA-255
006 05 Suction filter 57GA3108
007 06 Scatter preventive filter A0Y53719
008 07 Trans./sep. wire 57VA2613
009 08 Trans./sep. CL unit 56GA-276
56GA-277
56GA-278
010 09 Drum Separation claws 57GA2919 2 counts for each A3, 11 x 17, 8K paper
exit in the single side mode, 4 counts for
double.
Except these kinds of paper, 1 count for
the single and 2 counts for the double.
011 0A Trans Assist PET1 A0Y5A48A When the paper size is 279mm or more in
012 0B Trans Assist PET2 A0Y5A48E width and 300g/m2 or less, 0 count for
each paper exit in the single side mode, 1
count for double.
No count for 92g/m2 to 300g/m2 when
the DIPSW27-6 is 1 (no pressure).
2 counts for double when the DIPSW15-0
013 0C Cleaner fur brush 57GA-574 1 count for each paper exit in the single
014 0D Cleaner side seal R 56UA-558 side mode, 2 counts in the double side
015 0E Cleaner side seal F 56UA-559 mode.

016 7B Toner collect box 14RT-970 When operating recycling cut, 1 count for
017 7C Recycling cut pump 14RT-210 each paper exit in the single side mode, 2
018 7D Accumulator 14RT-230 counts for double

019 7E Cleaning gear/A assy 56GA-556 1 count for each paper exit in the single
020 0F Fix. roller (U) 57GB5304 side mode, 2 counts in the double side
021 10 Fix. roller Unit (L) 57GA-528 mode.

022 11 Fixing claws upper 56UA5453

187 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

No. CSRC Parts name Parts No. Count conditions


bizhub PRO 950

parameter
(Z1)
023 12 Fixing claws lower 25AA5329 1 count for each paper exit in the single
024 13 Heat sleeve (Upper) 45405339 side mode, 2 counts in the double side
025 14 Upper roller bearing 45407504 mode.

026 15 Fixing CL sheet 56GA-547


027 16 Drum temperature sensor 56GA-209
028 17 Toner supply sleeve 1 55VA-334
029 18 Toner supply sleeve /2 55VA-335
030 19 Cleaner toner tray 57GA-568
031 1A Fur brush scraper 56GA-561
032 1B Heat sleeve (Heated) 26AA5315
033 1C Heat roller holder 26AA5316
034 1D Upper roller sensor 55VA8804
035 1E Heat roller sensor 55VA8806
036 1F Fixing sub roller 55VA5307
037 20 Ozone filter 57GA1128
57GA1129
A0Y51122
038 21 Charging corona A0Y5A460
039 22 PCL A0Y5A461
040 23 Developing unit A0Y5A370
041 24 Develop suction box 57GA-215
042 25 Trans/Sep unit A0Y5A47A
A0Y5A47E
043 26 EL2 A0Y5A851
044 27 Regis. feed count A0Y57103
045 28 Loop feed counter 57GA-068
046 29 Reversal output roller 57GA4740 2 counts for each reverse paper exit in the
57GA4748 single side mode, 0 count for each
57GA4741 straight paper exit in the single side
mode, 1 count for double
047 2A ADU reversal roller 57GA4767 1 count for each reverse paper exit in the
single side mode, 0 count for each
straight paper exit in the single side
mode, 2 counts for double
048 2B ADU convey roller 57GA4681 0 count for each paper exit in the single
(N=2) side mode, 1 count for double
A0Y58171
(N=3)
049 2C Fixing gear /2 56UA7783 1 count for each paper exit in the single
050 2D Web Motor 56GA8017 side mode, 2 counts in the double side
051 2E Fixing output actuator 56GA4782 mode.

1 188
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

No. CSRC Parts name Parts No. Count conditions

bizhub PRO 950


parameter
(Z1)
052 2F Tray1 feed roller 55VA-464 1 count for each paper exit from tray /1.
053 30 Tray1conv/rev roller 55VA-463
054 31 Tray1 feed clutch 57GA8201
055 32 Tray1 convey clutch 57GA8201
056 33 Tray2 feed roller 55VA-464 1 count for each paper exit from Tray 2
057 34 Tray2conv/rev roller 55VA-463
058 35 Tray2 feed clutch 57GA8201
059 36 Tray2 convey clutch 57GA8201
060 37 Tray3 feed roller 55VA-484 1 count for each paper exit from Tray 3
061 38 Tray3conv/rev roller 55VA-483
062 39 Tray3 feed clutch 57GA8201
063 3A Tray3 convey clutch 57GA8201
064 3B Tray 4 feed roller 55VA-484 1 count for each paper exit from Tray 4
065 3C Tray 4conv/rev roller 55VA-483 (LCT)
066 3D Tray 4 feed clutch 57GA8201
067 3E Tray 4 convey clutch 57GA8201
068 3F Tray 4 convey roller 13GG4005
069 40 Tray 4 gear 15SS7701 1 count for each paper exit from Tray 4
13RJ7908
070 41 Bypass feed roller 55VA-464 1 count for each paper exit from bypass
071 42 BP conv/rev roller 55VA-463
072 43 V-convey exit roller 55VA4410 1 count for each paper exit in both of the
single and double side mode
073 44 Vertical conveyance clutch (CL2) 57GA8201 1 count for each paper exit from Tray 2
074 45 V-convey roller /M, L 56GA4411 and 3
075 46 Feed gear 57GA7711 1 count for each paper exit in the single
076 47 Cleaner gear 55VA7921 side mode, 2 counts in the double side
mode.
077 48 Exposure On time 56UA8301 Accumulation of time lamp is on. (in min-
utes)
078 49 Fixing cleaning roller 57GA5353 1 count for each paper exit in the single
side mode, 2 counts in the double side
mode.
079 4A Main Switch 55GA8601 1 count each time the main power switch
turns OFF the power.
080 4B Door Switch 40AA8501 1 count each time the front door is opened
081 4C Tray1 feed counter A0Y5A600 1 count for each paper exit from tray /1.
082 4D Tray2 feed counter A0Y5A600 1 count for each paper exit from Tray 2
083 4E Tray3 feed counter A0Y5B600 1 count for each paper exit from Tray 3
084 4F Tray4 feed counter - 1 count for each paper exit from Tray 4
(LCT)
085 50 Bypass feed counter A0Y5A590 1 count for each paper exit from bypass

189
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

No. CSRC Parts name Parts No. Count conditions


bizhub PRO 950

parameter
(Z1)
086 51 8K/16K duplex feed counter When the paper size is 270mm to
278mm in width and 300g/m2 or less, 0
count for each paper exit in the single
side mode, 1 count for double.
No count for 92g/m2 to 300g/m2 when
the DIPSW27-6 is 1 (no pressure).
2 counts for double when the DIPSW15-0
is 1 (side1 pressure).
087 52 B4/B5 duplex feed counter When the paper size is 257mm to
269mm in width and 300g/m2 or less, 0
count for each paper exit in the single
side mode, 1 count for double.
No count for 92g/m2 to 300g/m2 when
the DIPSW27-6 is 1 (no pressure).
2 counts for double when the DIPSW15-0
is 1 (side1 pressure).
088 53 81/2 Duplex count When the paper size is 215mm to
256mm in width and 300g/m2 or less, 0
count for each paper exit in the single
side mode, 1 count for double.
No count for 92g/m2 to 300g/m2 when
the DIPSW27-6 is 1 (no pressure).
2 counts for double when the DIPSW15-0
is 1 (side1 pressure).
089 54 A4S/A5 duplex feed counter When the paper size is 210mm to
214mm in width and 300g/m2 or less, 0
count for each paper exit in the single
side mode, 1 count for double.
No count for 92g/m2 to 300g/m2 when
the DIPSW27-6 is 1 (no pressure).
2 counts for double when the DIPSW15-0
is 1 (side1 pressure).
090 55 8/81/8/81/4inch duplex feed When the paper size is 203mm to
209mm in width and 300g/m2 or less, 0
count for each paper exit in the single
side mode, 1 count for double.
No count for 92g/m2 to 300g/m2 when
the DIPSW27-6 is 1 (no pressure).
2 counts for double when the DIPSW15-0
is 1 (side1 pressure).

190
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

No. CSRC Parts name Parts No. Count conditions

bizhub PRO 950


parameter
(Z1)
091 56 B5S Duplex count When the paper size is 182mm to
202mm in width and 300g/m2 or less, 0
count for each paper exit in the single
side mode, 1 count for double.
No count for 92g/m2 to 300g/m2 when
the DIPSW27-6 is 1 (no pressure).
2 counts for double when the DIPSW15-0
is 1 (side1 pressure).
092 57 FS611 staple /front 20AK4241 1 count for each paper exit in each mode;
1 staple front, 2 staples, and the saddle
stitching.
093 58 FS611 stapler /rear 20AK4241 1 count for each paper exit in each mode;
1 staple rear, 2 staples, and the saddle
stitching.
094 59 FS528 stapler /F 15AA4222 1 count for each paper exit in each mode;
1 staple front and 2 staples.
095 5A FS528 stapler /R 15AA4222 1 count for each paper exit in each mode;
1 staple rear and 2 staples.
096 5B FS Up/Down motor 15JK-478 1 count for each paper exit of FNS main
tray
1 count for each paper exit in staple
mode
097 5C FS shift motor 12QR-361 1 count for each paper exit of even sets in
sort mode
098 5D FS exit cont. motor 12QR-361 1 count at the start of a job in the staple
mode large size (A4S, 8 1/2 x 11S or
larger), and 1 count for a paper exit.
1 count at the start of the saddle stitching
and folding jobs.
099 5E FS fold knife motor 12OH8001 1 count for each paper exit in the modes
of saddle stitching, center folding, and tri-
folding.
100 5F FNS bypass solenoid 15JK-263 1 count for each paper exit in staple
mode A4, B5, 8 1/2 x 11, 16K

101 60 FNS gate solenoid 15JK-263 1 count for each paper exit in tri-folding
mode
102 61 PI sheet feed clutch/U 13QN8201 1 count for each PI/UP paper feed
103 62 PI feed roller unit/A 50BA-574
104 63 PI feed roller unit/B 13QN-446
105 64 PI rev rubber unit 13QN-443
106 65 PI torque limiter 13QN4073

191
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

No. CSRC Parts name Parts No. Count conditions


bizhub PRO 950

parameter
(Z1)
107 66 PI sheet feed clutch/L 13QN8201 1 count for each PI/Lw paper feed
108 67 PI feed roller unit/A 50BA-574
109 68 PI feed roller unit/B 13QN-446
110 69 PI rev rubber unit 13QN-443
111 6A PI torque limiter 13QN4073
112 6B PI Registration clutch 13QN8201 1 count for each PI paper feed
113 6C Paper adjusting part 20AMJ026 1 count for each trimming of TU
114 6D ZU punch motor unit 12GQ-417 1 count for each punching of ZU
115 6E ZU punch unit 14KB5001
14JA5001
13BX5001
116 6F PK503 unit 15KJ-050 1 count for each punching of PK
117 70 PK504 unit 15KG-050
118 71 PK505 unit 15KA-050
15KB-050
119 72 ADF pickup roller 13GA4604 Original feed count in all modes.
120 73 ADF feed roller 15AS4605
121 74 ADF retard roller 13GA4606
122 75 ADF sub pick roller 13GA4601
123 76 ADF torque limiter 13GA-135
124 77 ADF SDF solenoid 13GA8252 Total original feed count in the single feed
mode.
125 78 ADF LSB solenoid 13GA8251 1 count for each set of the large size orig-
inal single side mode. *1
1 count for each sheet of the large size
original double side mode. *1
126 79 ADF press/release SD 13GA8251 1 count for each of the large size original
double side mode. *1
127 7A ADF SSB solenoid 13GA8251 1 count for each sheet of the small-size
original double side mode.
128 7F GP incline roller assy A0N9PA01 1 count for each paper exit in multi-punch
mode.
129 80 GP bypass assy A0N9PA02 1 count for each paper exit.
130 81 GP roller drive section A0N9PA03 1 count for each paper exit in multi-punch
mode.
131 82 GP incline belt (green) A0N9PA04 1 count for each paper exit in multi-punch
mode.
132 83 GP back-gauge mechanism A0N9PA05 1 count for each paper exit in multi-punch
mode.

*1 The large size original represents all originals in the mixed original mode and A3, B4, A4S, B5S, 11 x 17,
81/2 x 14, 81/2 x 11S, F4, 8K, 16KS.

1 192
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.5.4 Voluntary Part Counter (Parts Counter)


This is used when you want to manage the service history of parts that are not registered in the preset parts

bizhub PRO 950


counter.
For 30 data from No. 01 up to 30, confirm and reset of the name, P/N (parts number), limit value and print
count.

Note
• Take 1 count for each print page of all paper exits with no discrimination made by paper size.
• When the print count is in excess of a limit value, an asterisk "*" is displayed to the right of the
limit value.

A. Procedure for registration and confirmation

1. "Service mode menu screen"


Press [03 Counter].
2. "Counter menu screen"
Press [03 Parts Counter].
3. "Parts Counter menu screen"
Press [02 Voluntary Part Counter].
4. "Copy Counter of Each Part"
Press [Next] or [Previous] to scroll the screen and press [↑] or [↓] to select a data number.
5. Select either the [Name Setting], [P/N Setting] or [Limit Setting].
6. Press one of the key you want to set or change, and enter it with the alphanumeric keys.
[Name Setting] : Enter a part name (8 digits)
[P/N Setting] : Enter a part number (9 digits)
[Limit Setting] : Enter a limit value (8 digits)
7. Press [OK] to update data.
Press [Cancel] to cancel the update.

B. Procedure of reset

1. "Service mode menu screen"


Press [03 Counter].
2. "Counter menu screen"
Press [03 Parts Counter].
3. "Parts Counter menu screen"
Press [02 Voluntary Part Counter].
4. "Copy Counter of Each Part screen"
Press [Next] or [Previous] to scroll the screen and press [↑] or [↓] to select an item you want to reset.
5. Press [Counter Clear].
6. "PM count/cycle screen"
Press [Yes] to reset the counter.
Press [No] not to reset the counter. You return to the "Copy count of each part screen."

193
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

C. Relationship between each data number and CSRC parameter


bizhub PRO 950

No. Part name P/N Count value Limit value Installation


date
CSRC CSRC CSRC CSRC CSRC
parameter parameter parameter parameter parameter
(Z4) (Z3) (G0) (H0) (H3)
01 00 00 00 00 00
02 01 01 01 01 01
03 02 02 02 02 02
04 03 03 03 03 03
05 04 04 04 04 04
06 05 05 05 05 05
07 06 06 06 06 06
08 07 07 07 07 07
09 08 08 08 08 08
10 09 09 09 09 09
11 0A 0A 0A 0A 0A
12 0B 0B 0B 0B 0B
13 0C 0C 0C 0C 0C
14 0D 0D 0D 0D 0D
15 0E 0E 0E 0E 0E
16 0F 0F 0F 0F 0F
17 10 10 10 10 10
18 11 11 11 11 11
19 12 12 12 12 12
20 13 13 13 13 13
21 14 14 14 14 14
22 15 15 15 15 15
23 16 16 16 16 16
24 17 17 17 17 17
25 18 18 18 18 18
26 19 19 19 19 19
27 1A 1A 1A 1A 1A
28 1B 1B 1B 1B 1B
29 1C 1C 1C 1C 1C
30 1D 1D 1D 1D 1D

194
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.6 Machine Condition

bizhub PRO 950


9.6.1 I/O Check Mode
This machine is equipped with the input/output checking function as a self-diagnostic function, which allows the
signal check (input check) and the checking and adjustment (output check) of the load behavior.

A. I/O check mode screen

[1][2] [3] [4]

[1] I/O check code [3] Input check


[2] Multi code [4] Output check

9.6.2 Input check mode


Each signal can be checked by input check mode.

A. Procedure

1. "Service mode menu screen"


Press [04 Machine Condition].
2. "Machine Condition menu screen"
Press [01 I/O Check Mode].
3. "I/O check mode screen"
Enter the input check code with the numeric button.
4. To use the multi mode, press the Access button.
5. Enter the multi code with the numeric button.
6. The input check result (H/L) is shown in the message display column "IN".
7. Repeat steps 3 to 6 to perform the other signal input check.

195
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

B. Input list
bizhub PRO 950

Analog signal*1 Main Classification Display and signal source

Multi code

Symbol
H L
Code Name

1 0 PZS Toner remaining sensor No toner Toner


body

2 0 TH5 Drum temperature sensor 0 to 255


3 1 TH1 Fusing temperature sensor /1
2 TEM Fusing edge temperature signal
4 0 TH3 Fusing temperature sensor /3
5 1 HUM Humidity sensor signal 0 to 100
2 — Temperature sensor signal 0 to 255
6 0 IDCS IDC sensor monitor signal
7 0 IDCS IDC sensor output signal
8 0 IDCS IDC sensor output signal
9 0 DPS Drum potential sensor output signal
10 — Drum jam sensor output signal ON OFF
11 1 PS26 Paper empty sensor /1 (tray 1) Paper No paper
Paper feed conveyance

2 PS27 Paper empty sensor /2 (tray 2)


3 PS28 Paper empty sensor /3 (tray 3)
4 PS29 Paper empty sensor /bypass
5 PS108 Paper empty sensor (LU)
12 1 PS34 Paper remaining sensor /1 (tray 1) No remaining Remaining
2 PS37 Paper remaining sensor /2 (tray 2)
3 PS40 Paper remaining sensor /3 (tray 3)
4 PS102 Paper remaining sensor /1 (LU)
5 PS103 Paper remaining sensor /2 (LU)
6 PS104 Paper remaining sensor /3 (LU)
7 PS105 Paper remaining sensor /4 (LU)
13 1 PS32 Paper size sensor /Rr1 (tray 1) ON OFF
2 PS33 Paper size sensor /Fr1 (tray 1)
3 PS35 Paper size sensor /Rr2 (tray 2)
4 PS36 Paper size sensor /Fr2 (tray 2)
5 PS38 Paper size sensor /Rr3 (tray 3)
6 PS39 Paper size sensor /Fr3 (tray 3)
7 PS55 Paper size sensor /Fr4 (bypass) OFF ON
8 PS56 Paper size sensor /Rr4 (bypass)
14 1 VR1 Paper size VR/1 (tray 1) 0 to 255
2 VR2 Paper size VR/2 (tray 2)
3 VR3 Paper size VR/3 (tray 3)
4 VR4 Paper size VR/Bypass (bypass)

1 196
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

Display and signal source

Paper feed conveyance Classification

Multi code

Symbol

bizhub PRO 950


H L

Code
Name

15 1 — Paper size signal (tray 1) 0: 11 x 17, 1: A3,


2 — Paper size signal (tray 2) 2: B4, 3: 81/2 x 14,
4: A4S, 5: 81/2 x 11S,
3 — Paper size signal (tray 3)
6: B5S, 7: 81/2 x 11,
4 — Paper size signal (bypass) 8: 51/2 x 81/2S, 9: A4,
10: A5S, 11: B5,
12: A5, 13: B6S,
14: 51/2 x 81/2, 15: B6,
16: Special,
17: F4 (81/8 x 131/4),
18: F4 (8 x 13),
19: F4 (81/4 x 13),
20: F4 (81/2 x 13)
16 1 PS20 Upper limit sensor /1 (tray 1) Upper limit Not at upper
2 PS21 Upper limit sensor /2 (tray 2) limit
3 PS22 Upper limit sensor /3 (tray 3)
4 PS23 Upper limit sensor /bypass (bypass)
5 PS43 Lower limit sensor /bypass (bypass) Lower limit Not at lower
limit
6 PS109 Upper limit sensor (LU) Upper limit Not at upper
limit
7 PS101 Lower limit sensor (LU) Lower limit Not at lower
limit
17 1 — Tray /1 set detection signal (tray 1) Set Not set
2 — Tray /2 set detection signal (tray 2)
3 — Tray /3 set detection signal (tray 3)
18 1 PS14 Handle release sensor /1 (tray 1) ON OFF
2 PS15 Handle release sensor /2 (tray 2)
3 PS16 Handle release sensor /3 (tray 3)
20 1 PS48 Pre-registration sensor /1 (tray 1) Paper No paper
2 PS50 Pre-registration sensor /2 (tray 2)
3 PS52 Pre-registration sensor /3 (tray 3)
4 PS107 Pre-registration sensor (LU)
21 1 PS18 Vertical conveyance sensor /1
2 PS53 Vertical conveyance sensor /2
3 PS19 Vertical conveyance sensor /3
22 1 PS47 Paper feed sensor /1 (tray 1)
2 PS49 Paper feed sensor /2 (tray 2)
3 PS51 Paper feed sensor /3 (tray 3)
4 PS106 LU exit sensor (LU)
23 1 PS45 Paper leading edge sensor
2 PS54 Loop sensor
3 PS44 Registration sensor

197
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

Display and signal source


Paper feed conveyance Classification

Multi code

Symbol
bizhub PRO 950

H L

Code
Name

24 1 PS2 Fusing exit sensor Paper No paper


2 PS61 Paper exit sensor
3 PS57 Reverse/exit sensor
4 PS8 Reverse conveyance sensor
5 PS3 Fusing jam sensor
25 1 PS17 Door open/close sensor /3 Open Close
2 PS25 Door open/close sensor /2
3 PS24 Door open/close sensor /1
4 MS1, Interlock switch /1, /2
MS2
5 PS100 Upper door open/close sensor (LU) Close Open
6 PS110 Front door open/close sensor (LU)
30 1 PS5 Scanner home sensor ON OFF
Optical device

31 1 PS62 APS sensor /1 No paper Paper


2 PS63 APS sensor /2
3 — — — —
4 — — — —
5 — — — —
6 — — — —
7 — — — —
8 PS317 APS timing sensor Close Open
Specific function DF

50 — LU connect detection signal Connection Non-connection


51 SW100 Tray down switch (LU) ON OFF
52 KCT Key counter Connection Non-connection
53 0 PS64 Transfer assist home sensor ON OFF
54 1 PS41 Charge cleaning home sensor Home Other than
position home position
2 PS42 Charge cleaning limit sensor Limit Not at limit
3 PS11 Transfer/separation cleaning home sensor Home Other than
position home position
4 PS12 Transfer/separation cleaning limit sensor Limit Not at limit
60 1 PS303 Original size sensor /Lt Paper No paper
DF

2 PS302 Original size sensor /Rt


3 PS306 Original registration sensor
4 PS308 Original conveyance sensor
5 PS309 Original reverse sensor
6 PS307 Original exit sensor /Lt
7 PS313 Original reverse exit sensor
8 PS314 Original exit sensor /Rt
9 PS305 Original empty sensor

198
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

Display and signal source

DF Classification

Multi code

Symbol

bizhub PRO 950


H L

Code
Name

60 10 PS301 RADF open/close sensor Open Close


11 MS301 Cover open/close switch
12 — — — —
13 PS304 Reverse jam sensor Paper No paper
14 PS312 Original skew sensor /Fr
15 PS310 Original count sensor
16 PS311 Original skew sensor /Rr
76 0 PS1 Sub tray paper exit sensor
FS

1 PS2 Main tray upper limit sensor Upper limit Not at upper
limit
2 PS3 Main tray lower limit sensor Lower limit Not at lower
limit
3 PS4 FS entrance sensor No paper Paper
4 PS5 Stacker entrance sensor Paper No paper
5 PS6 Main tray paper exit sensor
6 PS7 Stapler paper exit upper limit sensor Other than Stand-by
the stand-by position
position
7 PS8 Alignment plate home sensor /Up Home Other than
8 PS9 Paper exit belt home sensor position home position
9 PS13 Stapler rotation home sensor (FS-611 only)
10 — —
11 PS12 Paper exit opening home sensor Other than the Closed
closed position position
12 PS14 Clincher rotation home sensor (FS-611 only) Home Other than
position home position
13 PS15 Counter reset sensor Reset position Other than
reset position
14 PS18 Shift roller home sensor Other than Home
home position position
15 PS20 Stacker empty sensor (FS-528) Paper No paper
Stacker empty sensor (FS-611)
16 PS35 Staple empty sensor /Rr (FS-528) Staple No staple
MS3 Staple empty switch /Rr (FS-611)
17 MS30 Stapler home sensor /Rr Other than Home
home position position
18 PS38 Stapler ready sensor /Rr (FS-528) Unready Ready
MS2 Cartridge switch /Rr (FS-611) No cartridge Cartridge
19 — — — —
20 — — — —

199
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

Display and signal source


FS Classification

Multi code

Symbol
bizhub PRO 950

H L

Code
Name

76 21 PS32 Clincher home sensor /Rr (FS-611 only) Other than Home
home position position
22 PS19 Sub tray full sensor Full Other than full
23 MS1 Front door interlock switch Door opened Door closed
24 PS37 Staple empty sensor /Fr (FS-528) No staple Staple
MS5 Staple empty switch /Fr (FS-611)
25 PS31 Stapler home sensor /Fr Other than Home
home position position
26 PS39 Stapler ready sensor /Fr (FS-528) Unready Ready
MS4 Cartridge switch /Fr (FS-611) No cartridge Cartridge
27 — — — —
28 — — — —
29 PS33 Clincher home sensor /Fr (FS-611 only) Other than Home
home position position
30 — — — —
31 — FS connection detection bit Connection Non-connection
32 PS22 Folding blade home sensor (FS-611 only) Home Other than
33 PS23 Saddle stitching stopper home sensor (FS-611 position home position
only)
34 PS24 Alignment home sensor /Lw (FS-611 only) Other than Home
home position position
35 PS25 Folding paper exit sensor (FS-611 only) Paper No paper
36 PS26 Folding passage sensor (FS-611 only)
37 PS29 Folding full sensor (FS-611 only) Other than full Full
38 PS1 Passage sensor No paper Paper
ZU FS ZU

39 — — — —
40 PS9 Exit sensor No paper Paper
41 PESB Paper edge sensor board (2)
42 PESB Paper edge sensor board (3)
43 PESB Paper edge sensor board (4)
44 — — — —
PI

45 — DIPSW0 Other than Unit operation


unit operation
46 PS5 Punch shift home sensor Home Other than
ZU

position home position


47 PS4 2nd stopper home sensor Other than Home
home position position
48 PS8 Punch scraps full sensor Other than full Full
49 PS7 Punch scraps box set sensor Detected No detected
50 PS10 Conveyance encoder sensor Other than lock Lock
51 MS2 Punch switchover switch 3 (/4) holes 2 holes

200
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

Display and signal source

PI Classification

Multi code

Symbol

bizhub PRO 950


H L

Code
Name

76 52 PS201 Paper passage sensor /Up Paper No paper


53 PS206 Paper passage sensor /Lw
54 PS6 Punch home sensor Other than Home
ZU

55 PS3 No.1 stopper home sensor home position position


56 MS1 Door switch Open Close
57 — — — —
58 — — — —
59 — Folding connection detection Non-connection Connection
FS GP FS

60 S4 U-channel sensor Paper No paper


61 PS16 Gate home sensor Home position Other than
(in the sub tray home position
direction)
62 PESB Paper edge sensor board (5) No paper Paper
ZU

63 PS9 Exit sensor


64 PS202 Paper empty sensor /Up
PI

65 PS203 Paper set sensor /Up


66 PS205 Tray lower limit sensor /Up (upper stage) Lower limit Not at lower
limit
67 PS204 Tray upper limit sensor /Up (upper stage) Upper limit Not at upper
limit
68 PIOB Sheet feeder manual start/clear SW SW off SW on
69 PIOB Sheet feeder manual punch button SW
70 PIOB Sheet feeder manual function selection button SW
71 MS201 Cover sheet open/close detection Open Close
72 PS207 Paper empty sensor /Lw No paper Paper
73 PS208 Paper set sensor /Lw
74 PS209 Tray upper limit sensor /Lw (lower stage tray) Upper limit Not at upper
limit
75 PS210 Tray lower limit sensor /Lw (lower stage tray) Lower limit Not at lower
limit
76 — — — —
77 PS212 L size sensor /Lw No paper Paper
78 — — — —
79 — PI presence Non-connection Connection
80 S1 Enter sensor Paper No Paper
GP

81 — Chip tray switch Not set Set


82 PS11 Stapler movement home sensor Home Other than
FS

position home position


83 PS801 Punch home sensor Other than Home
PK

home position position

201 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

Display and signal source


GP Classification

Multi code

Symbol
bizhub PRO 950

H L

Code
Name

76 84 — Die set swtich Not set Set


85 — Door switch Open Close
86 PS802 Punch scraps box paper full sensor Other than full Full
PK

87 PS804 Punch scraps box set sensor Set Other than set
88 PS805 Swing edge face detection 1 No paper Paper
89 PS805 Swing edge face detection 2
90 PS805 Swing edge face detection 3
91 PS805 Swing edge face detection 4
92 PS805 Swing edge face detection 5
93 PS803 Punch home sensor Home Other than
position home position
94 — PK connection detected Non-connection Connection
95 — — — —
77 0 PS112 Pusher home sensor Home Other than
TU

position home position


1 PS101 Entrance sensor Paper No paper
2 PS102 Conveyance sensor
3 PS103 Stopper home sensor Home Other than
4 PS104 Stopper release home sensor position home position
5 PS105 Press home sensor Other than Home
home position position
6 MS101 Blade home switch Home Other than
position home position
7 — — — —
8 PS107 Scraps box sensor Other than set Set
9 PS109 Scraps full sensor Full Other than full
10 PS113 Stacker full sensor Other than full Full
11 — TU connection detection signal Non-connection Connection
12 MS2 Front door interlock switch Open Close
13 PS110 Upper limit sensor Upper limit Not at upper limit
14 PS111 Lower limit sensor Lower limit Not at lower limit
15 PS108 Exit sensor Paper No paper
16 PS114 Stacker door sensor Open Close
17 S2 Stepper 1 speed sensor Paper No paper
GP

18 S3 Punch module sensor


19 S5 Back Gauge sensor
20 S6 Stepper 2 speed sensor
21 S7 Exit sensor
22 S8 Bypass sensor
23 S9 Punch flag sensor Punch opera- Home posi-
tion tion

1 202
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

Display and signal source

ADU Classification

Multi code

Symbol

bizhub PRO 950


H L

Code
Name

80 1 PS9 ADU conveyance sensor Paper No paper


2 PS46 ADU exit sensor
3 PS58 ADU reverse sensor
4 PS59 ADU deceleration sensor /1
5 PS10 ADU handle detection sensor Open Close
6 PS13 ADU reverse sensor /2 Paper No paper
7 PS60 ADU pre-registration sensor

203
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.6.3 Output check mode


Each load can be checked by output check mode.
bizhub PRO 950

A. Procedure

1. "Service mode menu screen"


Press [04 Machine Condition].
2. "Machine Condition menu screen"
Press [01 I/O Check Mode].
3. "I/O check mode screen"
Enter the input check code with the numeric button.
4. To use the multi mode, press the Access button.
5. Enter the multi code with the numeric button.
6. Press the Start button.
The load specified operates.
7. Press the Stop button.
The operation of the load is completed.
8. Repeat steps 3 to 8 to perform the other load or signal output check.

B. Output list
High voltage Classification

Multi code

Symbol
Code

Name Remarks

0 0 L4 Exposure lamp
1 0 M15 Toner bottle motor
2 — — —

3 — — —
4 — — —
5 — — —
6 — — —
7 — — —
8 — — —
9 — — —
10 — — —
15 1 — CSRC counter clear. Data collection When DIPSW
Data clear

count clear 3-6 is OFF,


2 — Setting memory clear these function
3 — Copy mode counter clear do not work.

98 — CSRC setting initialization Used in CSRC setting


17 0 M14 Cleaning blade transportation lock Used in re-packing
Peculiar
functions

204
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

Paper feed Classification

Multi code

Symbol

bizhub PRO 950


Code
Name Remarks

20 1 SD8 Pick-up solenoid /1


2 SD9 Pick-up solenoid /2
3 SD10 Pick-up solenoid /3
4 SD100 Pick-up solenoid (LU)
5 SD11 Pick-up solenoid /Bypass
21 1 CL3 Paper feed clutch /1
2 CL5 Paper feed clutch /2
3 CL7 Paper feed clutch /3
4 CL101 Paper feed clutch (LU)
5 CL9 Vertical conveyance clutch /1
22 1 CL4 Pre-registration clutch /1
2 CL6 Pre-registration clutch /2
3 CL8 Pre-registration clutch /3
4 CL102 Pre-registration clutch (LU)
23 1 M19 Paper lift motor /1
2 M20 Paper lift motor /2
3 M21 Paper lift motor /3
4 M100 Paper lift motor (Up) (LU)
5 M100 Paper lift motor (Down) (LU)
6 M22 Bypass tray lift motor (Up)
7 M22 Bypass tray lift motor (Down)
24 1 SD5 Tray lock solenoid /1
2 SD6 Tray lock solenoid /2
3 SD7 Tray lock solenoid /3
26 1 M6 Loop motor high speed normal rota-
tion (LS870)
2 M6 Loop motor low speed normal rotation
(LS460)
3 M6 Loop motor low speed normal rotation
(LS870, thick paper)
4 M6 Loop motor low speed normal rotation
(LS290)
5 M6 Loop motor reverse rotation (LS434.7)
27 1 M10 Paper exit motor (LS1000)
2 M10 Paper exit motor (LS460)
3 M10 Paper exit motor (LS600)
4 M10 Paper exit motor (LS290)
28 1 M4 Paper feed motor
2 M101 Paper feed motor (LS870) (LU)

205
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

Optical Paper feed Classification

Multi code

Symbol
bizhub PRO 950

Code
Name Remarks

28 3 M101 Paper feed motor (LS460) (LU)


4 M101 Paper feed motor (LS290) (LU)
29 0 SD4 Drum claw solenoid
31 1 M13 Scanner motor (Optical operation) Home position searching and scanning
operation
32 0 M17 Polygon motor low speed rotation Joint control of the polygon cooling fan
(M9)
1 M17 Polygon motor high speed rotation Joint control of the polygon cooling fan
(M9)
34 1 M13 Scanner motor shading correction Home position searching and shading
operation (600dpi) operation
35 M13 Scanner motor DF scan position
movement
36 M13 Scanner transportation lock Used in re-packing
37 — — —
38 0 LDB LD alarm check
99 LDB LD alarm adjustment data clear
40 1 M1 Fusing motor (LS460)
Main body

2 M1 Fusing motor (LS290)


41 1 M2 Drum motor (LS460) ON The Developing motor (M3) also turns ON
at the same time
2 M2 Drum motor (LS290) ON The Developing motor (M3) also turns ON
at the same time
42 1 FM7 Scanner cooling fan
2 FM12 —
3 FM12 Cooling fan /4
4 FM2 Conveyance suction fan
5 FM30, Power supply cooling fan /1, /2, /3
FM31,
FM32
6 FM26 Cooling fan /1 high speed rotation
7 FM26 Cooling fan /1 low speed rotation
8 FM27 Cooling fan /2 high speed rotation
9 FM27 Cooling fan /2 low speed rotation
10 — —
11 FM6 Cooling fan /3 low speed rotation
12 FM1 Fusing fan /1
13 FM5, FM8 Write cooling fan /1 (H rotation), /2
14 FM5, FM8 Write cooling fan /1 (L rotation), /2

206
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

Main body Classification

Multi code

Symbol

bizhub PRO 950


Code
Name Remarks

42 15 FM9 Polygon cooling fan


16 FM13, Paper exit cooling fan /Lw1, /Lw2
FM14
17 FM15, Paper exit cooling fan /Up1, /Up2
FM17
18 FM4 Fusing fan /2
19 FM18 Cooling fan /5
20 FM19 Developing cooling fan
43 1 TCT Total counter
3 PS1 Centering LED
44 1 Transfer assist sheet
2 Transfer assist sheet (Turn ON//OFF
synchronizing transfer corona)
3 Transfer assist sheet (Turn ON//OFF
synchronizing separation corona)
45 — — —
2 — —
3 — —
4 — —
5 — —
6 M16 Web motor Machines used in Japan only.
46 0 M23 Charging corona cleaning operation
(both-way operation from the home
position.)
1 M23 Charging cleaning motor rear direction
(turns ON for 5 sec.)
2 M23 Charging cleaning motor front direc-
tion (turns ON for 5 sec.)
47 0 M18 Transfer/separation corona cleaning
operation (both-way operation from
the home position.)
1 M18 Transfer/separation cleaning motor
rear direction (turns ON for 5 sec.)
2 M18 Transfer/separation cleaning motor
front direction (turns ON for 5 sec.)
48 0 OB, INVB Operation panel LED all on
49 0 M23,M18 Charging corona cleaning (charging
and transfer/separation)

207 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

Peculiar functions Classification

Multi code

Symbol
bizhub PRO 950

Code
Name Remarks

50 0 M3 Developing motor The drum motor also turns ON at the


same time.
51 1 EL1 Erase lamp
2 EL1 Erase lamp open detection
52 0 EL2 Transfer exposure lamp
53 1 — Status indicator lamp - PAT1 ON
2 — Status indicator lamp - PAT2 ON
3 — Status indicator lamp - PAT3 ON
4 — Status indicator lamp - PAT4 ON
54 1 M11 Toner supply motor
2 M24 Recycle cut motor
55 0 — Message test
56 — — —
57 — — —
58 — — —
59 — — —
60 1 M302 Original feed motor normal rotation
DF

2 M302 Original feed motor reverse rotation


3 M301 Original conveyance motor normal
rotation
4 M301 Original conveyance motor reverse
rotation
5 M304 Original exit motor /1 (for large size)
normal rotation
6 M304 Original exit motor /1 (for large size)
reverse rotation
7 M305 Original exit motor /2 (for small size)
normal rotation
8 M305 Original exit motor /2 (for small size)
reverse rotation
9 M303 Tray up/down motor normal rotation
10 M303 Tray up/down motor reverse rotation
11 SD302 Pressure roller release solenoid
12 SD301 Exit gate solenoid
13 SD303 Gate solenoid
14 SD304 SDF switching solenoid
15 FM301 Cooling fan
75 1 M1 FS conveyance motor The paper exit fan /Up1 (FM15), /Up2
FS

(FM17), /Lw1 (FM13) and /Lw2 (FM14) of


the main body also turn ON at the same
time

208
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

FS Classification

Multi code

Symbol

bizhub PRO 950


Code
Name Remarks

75 2 M2 Shift roller motor home position search


3 M2 Shift roller motor shift position move- The home position movement and the rota-
ment tional direction are in the same direction.
4 M2 Shift roller motor 1 rotation
5 M3 Main tray lift motor home position
search
6 M3 Main tray lift motor lower limit movement
7 M3 Small number of sheets up/down
operation in the main tray lift motor
staple mode
8 M5 Alignment motor /Up home position
search
9 M400 Paper exit belt motor staple mode =
Home position search
10 M400 Paper exit belt motor reverse rotation (FS-
611 only)
11 M8 Paper exit motor home position
search (close)
12 M8 Paper exit motor opening movement
13 — —
14 M9 Stapler motor /Rr stapling operation
15 — —
16 M14 Stapler motor /Fr stapling operation
17 M11 Stapler movement motor home posi-
tion search = 2-stapling position
18 M11 Stapler movement motor A4, 1-sta-
pling position movement
19 M13 Stacker entrance motor
20 M18 Saddle stitching stopper motor home
position search (FS-611 only)
21 M16 Alignment motor /Lw home position
search (FS-611 only)
22 — —
23 M19 Folding blade motor home position
search (FS-611 only)
24 M20 Folding conveyance motor convey-
ance start (FS-611 only)
25 — Entrance stepper motor
GP

26 — Exit stepper motor


27 — Transport motor
28 — Punch motor
29 — Divert solenoid

209 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

FS Classification

Multi code

Symbol
bizhub PRO 950

Code
Name Remarks

75 30 SD7, Flat stapling stopper release solenoid/


SD8 Fr, /Rr (FS-611 only)
31 SD4 Paper exit opening solenoid
32 SD5 Bypass gate solenoid
33 M5 Alignment motor /Up A4 Open Available only from the home position
position
34 M5 Alignment motor /Up A4 Close Available only from the home position
position
35 M5 Alignment motor /Up swing Available only from the A4 position
36 M16 Alignment motor /Lw A4 Open Available only from the home position
(FS-611 only) position
37 M16 Alignment motor /Lw A4 Close Available only from the home position
(FS-611 only) position
38 M16 Alignment motor /Lw swing (FS-611 only) Available only from the A4 position
39 M18 Saddle stitching stopper motor A4
position movement (FS-611 only)
40 — Backstop solenoid
GP

41 — Punch brake
42 — Punch clutch
43 — Punch stepper motor punch operation
44 M7 Paper exit roller motor normal rotation
FS

45 SD51 Paper assist solenoid ON


46 M51 Paper assist motor normal rotation
47 M51 Paper assist motor reverse rotation
48 — —
49 — —
50 CL203 Registration clutch ON
PK PI

51 M301 Punch 2/3 or 2/4 switching motor 2 holes position movement


52 M301 Punch 2/3 or 2/4 switching motor 3 (4) holes position movement
53 M8 Punch switch motor 2 holes movement
ZU

54 M8 Punch switch motor 3 or 4 holes


movement
55 M101 Conveyance motor ON
TU

56 M102 Blade motor rotation normal rotation


home position search
57 M102 Blade motor reverse rotation
58 M103 Stopper movement motor home posi-
tion search
59 M104 Stopper release motor home position
search
60 M104 Stopper release motor release operation

1 210
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

TU Classification

Multi code

Symbol

bizhub PRO 950


Code
Name Remarks

75 61 M104 Stopper release motor setting operation


62 M105 Press motor home position search
63 M105 Press motor pressing operation
64 CL202 Conveyance clutch /Lw paper feed start
PI

65 M202 Tray lift motor /Lw home position


search lower limit movement
66 M202 Tray lift motor /Lw upper limit movement
67 SD202 Pick-up solenoid /Lw
68 M107 Pusher motor home position search
TU

press setting
69 M107 Pusher motor press release
70 M106 Holder motor upper limit movement
71 M106 Holder motor home position search
lower limit movement
72 M1, M6 Registration motor, conveyance motor
ZU

ON
73 M2 1st stopper motor home position
search
74 M3 2nd stopper motor home position
search
75 SD2 Gate solenoid /Up ON
76 SD1 Gate solenoid /Lw ON
77 CL1 Punch clutch ON
78 M801 Punch motor punch operation
PK

79 M802 Punch shift motor home position


search
80 —
ZU

81 M7 Punch scraps conveyance motor ON


82 M10 Conveyance motor cooling fan ON
83 CL201 Conveyance clutch /Up
PI

84 M201 Tray lift motor /Up home position


search lower limit movement
85 M201 Tray lift motor /Up upper limit movement
86 SD201 Pick-up solenoid /Up ON
87 M203 Conveyance motor ON
88 M12 Gate motor sub tray switching (home
FS

position)
89 M12 Gate motor stacker direction switching
90 M12 Gate motor straight direction switching
91 M21 Sub tray paper exit motor ON

211
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

FS Classification

Multi code

Symbol
bizhub PRO 950

Code
Name Remarks

75 92 M4 Clincher rotation motor home position


search (FS-611 only)
93 M4 Clincher rotation motor skew shift
(FS-611 only)
94 M6 Stapler rotation motor home position
search (FS-611 only)
95 M6 Stapler rotation motor skew shift (FS-
611 only)
96 SD6 Tri-folding gate solenoid (FS-611 only)
97 M4 Punch motor punch operation
ZU

(FS-611 only)
98 M5 Punch shift motor home position search
80 1 SD2 Reverse/exit solenoid
ADU

2 SD1 ADU lock solenoid


3 SD3 Fusing solenoid
81 — — —
82 1 M9 Transfer motor (LS460)
2 M9 Transfer motor (LS290)
83 1 M12 Registration motor (LS460)
2 M12 Registration motor (LS290)
3 M12 Registration motor reverse rotation
(LS100)
84 1 M7 ADU reverse motor normal rotation
(LS1000)
2 M7 ADU reverse motor reverse rotation
(LS1000)
3 M7 ADU reverse motor reverse rotation
(LS460)
4 M7 ADU reverse motor normal rotation
(LS600)
5 M7 ADU reverse motor reverse rotation
(LS600)
6 M7 ADU reverse motor reverse rotation
(LS290)
7 M7 ADU reverse motor reverse rotation
(LS290)
85 1 M8 ADU conveyance motor normal
rotation (LS1000)
2 M8 ADU conveyance motor normal
rotation (LS460)
3 M8 ADU conveyance motor normal
rotation (LS600)

1 212
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

ADU Classification

Multi code

Symbol

bizhub PRO 950


Code
Name Remarks

85 4 M8 ADU conveyance motor normal


rotation (LS290)
5 M8 ADU conveyance motor reverse
rotation (LS1000)
6 M8 ADU conveyance motor reverse
rotation (LS460)
7 M8 ADU conveyance motor reverse
rotation (LS600)
8 M8 ADU conveyance motor reverse
rotation (LS290)
86 1 M5 Reverse/exit motor normal rotation
(LS1000)
2 M5 Reverse/exit motor normal rotation
(LS460)
3 M5 Reverse/exit motor reverse rotation
(LS1000)
4 M5 Reverse/exit motor reverse rotation
(LS460)
5 M5 Reverse/exit motor normal rotation
(LS600)
6 M5 Reverse/exit motor normal rotation
(LS290)
7 M5 Reverse/exit motor reverse rotation
(LS600)
8 M5 Reverse/exit motor reverse rotation
(LS290)
87 1 FM10, ADU cooling fan /1, /5
FM11
2 FM22 ADU cooling fan /2, /4

213
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

Adjustment and special mode Classification

Multi code

Symbol
bizhub PRO 950

Code
Name Remarks

91 0 — Main body adjustment data NVRAM Perform after installation and adjustment
board storage (installation initial)
92 0 — NVRAM board data reset Cannot adjust in the field
— — — —
94 0 Adjustment data display
95 — — —
96 0 — Main body adjustment data NVRAM Cannot adjust in the field
board storage (factory default)
97 0 — Image memory (DRAM) capacity
check
98 0 — Image memory (DRAM) check
1 — Controller memory check
99 1 — HDD 1 total capacity
2 — HDD 1 remaining capacity
3 — HDD 1 bad sectors check and recovery

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.6.4 Operations in the I/O check mode


A. Cleaning blade transportation lock

bizhub PRO 950


Separate the cleaning blade from the drum to prevent the damage of the cleaning blade caused by the move-
ment of the machine and the storage for a long period of time.
This is used when re-packaging the machine to move it to the installation location.

Note
• The execution of this mode allows the blade to be automatically replaced. So, when the first clean-
ing blade has been used before re-packaging, be sure to conduct the spring charge for the auto
blade replacement when reinstalling the machine.

(1) Procedure

1. Check the currently used cleaning blade to see if it is the 1st or 2nd one.
2. Enter the I/O check mode.
3. Enter "17" with the numeric button. Confirm that "17-00" is displayed in the message display area.
4. Open the front door /Rt.

Note
• When the front door /Rt is not opened, the blade motor (M14) will not rotate.
5. Press the Start button.
6. The blade motor (M14) rotates and the cleaning blade separates from the drum to move to the transporta-
tion lock position.

B. Scanner transportation lock


The mirror of the scanner is moved to the transportation lock position when the packaging is made, which facil-
itates the operation for fixing the mirror with a screw.

(1) Procedure

1. Enter the I/O check mode.


2. Enter "36" with the numeric button. Confirm that "36-00" is displayed in the message display area.
3. Press the Start button.
4. The scanner motor (M13) rotates to move the mirror to the left side.
5. Fasten the mirror with the lock screw of the scanner mirror that was removed while in the unpacking.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

C. Recycle cut toner removement


When removing the joint section on the back side of the main body and the waste toner recycle box for install-
bizhub PRO 950

ing, maintenance, and moving of RC, conduct this operation after the unit is installed.

(1) Step

1. Enter the I/O check mode.


2. Enter "54" with the numeric button. Confirm that "54-00" is displayed in the message display area.
3. Press the ID button.
4. Enter "02" with the numeric button.
Confirm that "54" is displayed in the message display area.
5. Press the Start button to activate the recycle pump motor (M24).
6. Keep the recycle pump motor operating for 30seconds to 1 minute and press the Stop button.
7. Push the pipe to check that the toner is not stuck. When the toner is stuck, replace it to the new pipe.

D. Main body adjustment data NVRAM board strage (installation initial data)
Adjustment data of the main body which are adjusted in the field are backed up to the NVRAM board (NRB),
when necessary, it can be recalled with "Installation Initial" of "Recall Standard Data" (Machine Adjust and Pro-
cess) in the service mode.

Note
• Since only one kind of data can be back upped, the data is overwritten when executed again.

(1) Procedure

1. Enter the I/O check mode.


2. Enter "91" with the numeric button. Confirm that "91-00" is displayed in the message display area.
3. Press the Start button.
4. "NOW" is displayed while in back-up and "FIN" displayed when completed. The machine adjustment data
and the process adjustment data at this moment is backed up in the NRB.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

E. Hard disc check


This is conducted when checking the total capacity and the remaining capacity in the copier hard disc /1 (HDD1)

bizhub PRO 950


and when a hard disc related error code (C-D001 to D004) occurs.

(1) Procedure

1. Enter the I/O check mode.


2. Enter "99" with the numeric button. Confirm that "99-00" is displayed in the message display area.
3. Press the Access button.
4. Enter either of the following with the numeric button.
Confirm that "99-**" (the section ** is a multi code number) is displayed in the message display area.
01: HDD1 total capacity check
02: HDD1 remaining capacity check
03: HDD1 bad sectors check and recovery
5. Press the Start button.
• HDD1 total capacity check: The total capacity is displayed.
• HDD1 remaining capacity: The remaining capacity is displayed.
• Bad sectors check and recovery:
While in execution - "NOW" is displayed.
When completed normally - "OK" is displayed.
When completed abnormally - "NG" is displayed.
When "NG" is displayed, press the Start button to conduct the bad sectors check and recovery again.

Note
• The operation cannot be cancelled while in the bad sectors check and recovery. (The Stop button
and the [Return] are disabled.
• When the bad sectors check and recovery is conducted and an error code recurs, replace HDD1
with a new one.

217
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.7 List output


bizhub PRO 950

9.7.1 List Output


Output various lists.

A. Procedure

1. "Service mode menu screen"


Press [05 List Output].
2. "List Output menu screen"
Press [01 List Output].
3. "List output mode menu screen"
The list output mode menu includes the following items.
• Machine Management List
• Adjustments Data List
• Coverage Ranking List
• Parameter list
• Font Pattern
• Communication Log List *1
• Memory Dump List

NOTE
• If you set DIPSW30-1 from "0" to "1", the parameter list and after are displayed.
• Do not use the parameter list and the memory dump list in the field because they are for devel-
opment.
4. Press the key for an item you want to output and press [COPY]
5. Press the Start button to output the selected list.
6. Press [SERVICE].
7. "List output mode menu screen"
To output other lists, repeat steps 4 to 7.

*1 Prints out the latest 30 items of the sending and receiving history of the mail remote notification system
and the CS Remote Care. The start time of communications, the time period of communications (modem
only), the communication modes, the results of communications, and the senders (mail only) are printed.
The communication modes and the results of communications are displayed in the numbers of 4 digit
number. For the meaning of them, refer to the following table.

218
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

bizhub PRO 950


Communication mode Results of Communication mode Results of
communication communication
0000 — Transmitted suc- 0080 Administrator trans- —
cessfully mission
0001 Initial transmission Connection time 0100 Fixed date transmis- —
out when trans- sion
mitting
0002 Emergency transmis- — 0200 Response transmis- —
sion sion
0004 Emergency recovery Received suc- 0*** — Transmission failed
transmission cessfully
0005 — Reception failed 1000 Enquiry —
0008 Transmission for — 2000 Data rewrite —
warning
0010 Warning recovery — 4000 Response reception —
transmission
0020 Maintenance start — 8000 Test mail —
transmission
0040 Maintenance comple- —
tion transmission

The SMTP reply codes (200 to 554) prescribed in the RFC1846, 2554 and 2821 are displayed in this place of
***.

219
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.8 Test mode


bizhub PRO 950

9.8.1 Test Pattern Output Mode


Output various test patterns to use them for troubleshooting.

Note
• Do not use any test pattern number not described in the service manual.

A. Procedure

1. "Service mode menu screen"


Press [06 Test Mode].
2. "Test Mode menu screen"
Press [01 Test Pattern Output Mode].
3. "Test pattern output mode screen"
Enter the test pattern No. you want to output through the numeric keys and press [Set] and then press
[COPY].
4. Set A3 or 11 x 17 paper. Press the Start button to output the test pattern.
5. Press [SERVICE].
6. "Test pattern output mode screen"
To output other test patterns, repeat steps 3 to 5.

220
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

bizhub PRO 950


No.1 Overall halftone (8-bit output)
(created by random dot pattern)

[Check item]
• When density is set to 70 (halftone)
If there are white stripes, black stripes, determine whether the fault is with the scanner system or the pro-
cess system.
[Recommended checkpoints]: Developing unit, cleaning unit, charger unit, transfer/separation charger
unit, scanner mirrors, slit glass, original glass
• When density is set to 0 (white)
If the test pattern is gray background image, determine whether the fault is with the process.
[Recommended checkpoints]: Charger, high voltage contact
• When density is set to 255 (black)
If the density is light, determine whether the fault is with the process.
[Recommended checkpoints]: Write unit

* For information about setting the density, refer to "9.8.2 Test Pattern Density"

Note
• All print outputs in the user mode are outputted with 1-bit or 2-bit error diffusion. However,
since this pattern is output in 8-bit, an uneven density is apt to conspicuous. Therefore, when
checking an uneven density in halftones (other than 0 and 255 in the density setting), be sure to
use the test pattern No. 9.

Test patterns

When the density is set to 70 When the density is set to 0 When the density is set to 255

57gaf3c023na

221
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

No.3 Gradation pattern (8-bit output)

[Check item]
• Check the pattern to see if the laser output of LD1/LD2 is uniform with the gradation continuously repro-
duced.
[Recommended checkpoints]: Write unit, LD offset adjustment

* For LD offset adjustment, refer to "9.4.13 LD Offset Adjustment (Drum Peculiarity Adj.)."

Test patterns

LD1 LD2

57gaf3c024na

222
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

bizhub PRO 950


No.5 Gradation pattern (8-bit output)

[Check item]
• Check the pattern to see if the laser output of LD1/LD2 is uniform with the gradation continuously repro-
duced.
[Recommended checkpoints]: Write unit, LD offset adjustment

* For LD offset adjustment, refer to "9.4.13 LD Offset Adjustment (Drum Peculiarity Adj.)."

Test patterns

LD1 LD2

57gaf3c025na

223
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

No.9 Line screen halftone (8-bit output)


(created by line dot pattern)

[Check item]
• Check if there is any uneven density or transfer jitter.
[Recommended checkpoints]: Moisture absorption of paper, developing unit, charger unit, transfer/sepa-
ration charger unit.

Note
• The density of halftone changes according to the test pattern density adjustment.
• All print outputs in the user mode are outputted with 1-bit or 2-bit error diffusion. However,
since this pattern is output in 8-bit, an uneven density is apt to conspicuous, but less conspicu-
ous than the test pattern No. 1.

Test patterns

57gaf3c026na

224
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

bizhub PRO 950


No.11 Beam check (8-bit output)

[Check Items 1]
• Check the solid black pattern to see if there is uneven density found in the main scan and sub scan direc-
tions.
[Recommended checkpoints]: Charger unit, transfer/separation charger unit, developing unit, writing
dust-proof glass.

[Check Items 2]
• Check to see if there is any image repelling in the resolution pattern at the leading/trailing edge of the test
pattern in the sub scan direction.
[Recommended checkpoints]: transfer/separation charger unit

Test patterns

[1]

[2]

57gaf3c027na

[1] Solid black pattern [2] Resolution pattern

225
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

No.16 Linearity evaluation pattern (1-bit error diffusion output)

[Check item]
Judge from this test pattern whether the scanner system or the printer system is abnormal.
Items that can be checked include main scan magnification, sub scan magnification, image skew, and leading
edge timing of the printer system. If the copy image is defective despite no abnormality being visible on the
test pattern, the scanner system is defective.

Test patterns

[1]
31mm 237mm
20mm

[1]
190mm
m
0m
28
205.7mm

28
0m
m

190mm

190mm 57gaf3c028na

[1] Edge of pager

226
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

No. 33 Linearity evaluation pattern (1-bit error diffusion output)

bizhub PRO 950


[Check item]
Judge from this test pattern whether the scanner system or the printer system is abnormal.
Items that can be checked include main scan magnification, sub scan magnification, image skew, and leading
edge timing of the printer system. If the copy image is defective despite no abnormality being visible on the
test pattern, the scanner system is defective.

Test patterns

[1]
1inch 9inch
1inch

[1]
190.5mm
m
0m
28
205.7mm

28
0m
m

190.5mm

190mm a0y5f3c015ca

[1] Edge of pager

227
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.8.2 Test Pattern Density


Set the density of test pattern.
bizhub PRO 950

A. Procedure

1. "Service mode menu screen"


Press [06 Test Mode].
2. "Test Mode menu screen"
Press [02 Test Pattern Density].
3. "Test pattern density setting screen"
Enter a value through the numeric keys and press [Set] and then press [COPY].
Setting range: 0 (thinner) to 255 (thicker).
4. Set the A3 or 11 x 17 paper. Press the Start button to output the test pattern.

9.8.3 Running Mode


Conduct a test while in the continuous print operation.
In this mode, the following items can be selected:

• Intermittent copy mode


After completion of the printing operation for the set print count, the machine changes into the ready state
and waits for 0.5 sec. before resuming the same operation.
• Paperless running mode
Without detecting paper or jam, the printing operation is made nearly at the same timing as the normal
operation. In the same manner as the intermittent mode, after completion of the printing operation for the
set print count, the machine changes into the ready state and waits for 0.5 sec. before resuming the same
operation.
• Paperless mode
Without detecting paper or jam, the printing operation is made nearly at the same timing as the normal
operation.
• Paperless endless mode
The machine operates with the print count infinitely set automatically. In the same manner as the paperless
mode, without detecting paper or jam, the printing operation is made nearly at the same timing as the nor-
mal operation.
• Running mode
The printing operation is made in the paperless endless mode plus the scanning operation and the auto
paper feed tray switching.

A. Procedure

1. "Service mode menu screen"


Press [06 Test Mode].
2. "Test Mode menu screen"
Press [03 Running Mode].
3. "Running mode menu screen"
Select a mode and press [COPY].
4. Press the Start button to start the running test.
5. Press the STOP button to stop the running test.
6. When passing through the running mode, the sub power switch (SW2) is turned OFF/ON.

228
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.9 System setting

bizhub PRO 950


9.9.1 Software DIPSW Setting
Configure settings for the software DIPSW.

Note
• DIPSW bits data are written into the NVRAM board (NRB) every time a change is made. Do not
change data hastily, for they cannot be automatically restored. Do not change any switch not
described in the service manual.

A. Procedure

1. "Service mode menu screen"


Press [07 System Setting].
2. "System Setting menu screen"
Press [01 Software DIPSW Setting].
3. "Software DIPSW Setting screen"
Press the [↑], [↓] or the numeric keys to select DIPSW bit number.
4. Press [On (1)] or [Off (0)] to set the selected bit number ON/OFF.
5. Press [Return] to return to the "Service mode menu screen" on which the sub menu was displayed.

B. Software DIPSW setting screen

[1] [2] [3] [4] [5]

[1] DIPSW number [3] Bit number (0 to 7)


[2] DIPSW date (The bit data (8 bits) of the [4] Bit data
DIPSW number selected is displayed in [5] Numeric keys
hexadecimals from 00 to FF)

229
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

C. List of software DIPSW


Note
bizhub PRO 950

• Be sure not to change bits with no particular reference made of the function.

DIPSW No Bit Function 0 1 Default setting


Japan Inch Metric
DIPSW1 0 Print stop condition after toner *1 *1 1 1 1
1 supply display *1 *1 0 0 0
2 Print stop method after toner *2 *2 1 1 1
3 supply display *2 *2 0 0 0
4 Prohibition of printing when the Disabled Enabled 0 0 0
PM count is reached
5 Print number setting until print- *3 *3 0 0 0
6 ing is prohibited after PM is *3 *3 0 0 0
7 displayed *3 *3 0 0 0
DIPSW2 0 — — — 0 0 0
1 All charger cleaning cycle (fus- *4 *4 0 0 0
2 ing temperature 50°C or less *4 *4 0 0 0
3 when turning ON) *4 *4 0 0 0
4 All charger cleaning cycle (after *5 *5 0 0 0
5 print out) *5 *5 0 0 0
6 Blade auto switch timing *6 *6 1 1 1
7 *6 *6 0 0 0
DIPSW3 0 Regular toner supply amount *7 Equivalent to *7 Equivalent to 0 0 0
2% of coverage 0.4% of coverage
1 Error code latch (C-35**, C- Unlatched Latched 0 0 0
38**, C-39**)
2 Transfer assist timing adjustment Enabled Disabled 1 1 1
3 Charger cleaning function Enabled Disabled 0 0 0
4 Transfer/separation charger Enabled Disabled 0 0 0
cleaning function
5 — — — 0 0 0
6 I/O check mode output 15 Disabled Enabled 0 0 0
memory clear
7 — — —
DIPSW4 0 DF auto skew adjustment Enabled Disabled 0 0 0
1 — — — 0 0 0
2 — — — 0 1 1
3 — — — 0 0 0
4 Key counter removal recovery Disabled Enabled 0 0 0
5 APS when change magnification Enabled Disabled 0 0 1
6 DF mode is kept active even if Not to keep the To keep the DF 0 0 0
opened and closed DF. DF mode mode
7 Large-size paper count method 1 count 2 counts 0 0 0
(other than maintenance counter)

1 230
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

DIPSW No Bit Function 0 1 Default setting

bizhub PRO 950


Japan Inch Metric
DIPSW5 0 Waste toner box full message 65 to 80% : 45 to 60% : 0 0 0
display timing when RC is con- Near full display Near full display
nected 80% or more : 60% or more :
Full display Full display
1 Print operation when waste Prohibited Allowed (Switch to 0 0 0
toner box is full (C-2250) recycle toner control)
2 Image density selection (laser *8 *8 0 0 0
3 PWM) for copier *8 *8 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW6 0 Background density adjust- *9 *9 0 0 0
1 ment (photo mode) *9 *9 1 1 1
2 Transfer assist control Enabled Disabled 0 0 0
3 Min. black band width in black *10 *10 0 0 0
4 band creation control *10 *10 0 0 0
5 Image stabilization control *11 *11 1 1 1
6 cycle *11 *11 0 0 0
7 Drum potential auto adjustment Enabled Disabled 0 0 0
DIPSW7 0 Fusing cleaning web feed con- *12 *12 0 0 0
1 trol *12 *12 0 0 0
2 Background density adjustment *13 *13 0 0 0
3 *13 *13 0 0 0
4 Drum claw contacted/released *14 *14 0 0 0
5 control *14 *14 0 0 0
6 — — — 0 0 0
7 Drum claw control *15 Normal *15 Side2 only 0 0 0
DIPSW8 0 Image density selection (laser *16 *16 0 0 0
1 PWM) for printer *16 *16 0 0 0
2 Fusing initial rotation condition *17 *17 0 0 0
3 *17 *17 1 1 1
4 Fusing roller initial rotation time *18 *18 0 0 0
5 *18 *18 0 0 0
6 Large-size paper count 1 count 2 counts 0 0 0
method (maintenance counter)
7 Fusing preparative rotation *19 Disabled *19 Enabled 0 0 0
control after printing of small-
size paper
DIPSW9 0 Operation at key counter Same as Immediate 0 1 1
removal (copier) the stop key stop (jam)
1 Operation at key counter Ignored Same as 0 0 0
removal (printer) DIPSW9-0

231
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

DIPSW No Bit Function 0 1 Default setting


bizhub PRO 950

Japan Inch Metric


DIPSW9 2 Message switchover *20 *20 0 0 0
3 *20 *20 0 0 0
4 Copy quantity limit *21 *21 0 0 0
5 *21 *21 0 0 0
6 *21 *21 0 0 0
7 *21 *21 0 0 0
DIPSW10 0 Image memory usable area *22 *22 0 0 0
1 *22 *22 0 0 0
2 — — — 0 0 0
3 Definition change of the large *23 *23 0 0 0
4 size paper in counter control *23 *23 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW11 0 — — — 0 0 0
1 — — — 0 0 0
2 Erasure amount of trailing edge 3mm 1mm 0 0 0
of tab paper
3 Error code screen switchover F/E code screen F code screen 0 0 0
switch only
4 Filter for jagged edges on Disabled Enabled 0 0 0
slanting lines
5 Gradation switchover in the 2bitED 1bitED 0 0 0
photo mode
6 Paper feed automatic start Disabled Enabled 0 0 0
7 Jam code display Disabled Enabled 0 0 0
DIPSW12 0 Switching of default Job List Enabled Disabled 1 1 1
screen when using RC
1 IC scanner key counter check Disabled Enabled only 0 0 0
when no JOB
2 — — — 0 0 0
3 Printer auto centering correction Enabled Disabled 0 0 0
4 — — — 0 0 0
5 RC recognition Disabled Enabled 0 0 0
6 Konica Minolta logo when Enabled Disabled 0 0 0
power switch is turned ON
7 — — — 0 0 0
DIPSW13 0 Original size detection switchover 1 A5 51/2 x 81/2 0 1 0
1 Original size detection switchover 2 A4S 81/2 x 11S 0 1 0
2 — — — 0 0 0
3 Original size detection switchover 3 *24 *24 0 0 0
4 *24 *24 0 0 0

232
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

DIPSW No Bit Function 0 1 Default setting

bizhub PRO 950


Japan Inch Metric
DIPSW13 5 Original size detection switchover 4 *25 *25 0 0 0
6 *25 *25 0 0 0
7 *25 *25 1 1 0
DIPSW14 0 Original size detection switchover 5 B4, 11 x 17/ 8K/16K 0 0 0
B5, 81/2 x 11
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 Custom size paper feeding LEF SEF 0 0 0
direction switchover
5 Size standard switchover of B JIS ISO 0 0 1
series paper
6 CRC (Cyclic Redundancy Checked Not checked 0 0 0
Check) in ISW implementation
7 — — — 0 0 0
DIPSW15 0 Transfer assist sheet press *26 No press *26 With press 0 0 0
control on side1
1 Number of paper that can be *27 *27 0 0 0
2 stapled *27 *27 0 0 0
3 Finishing option alarm stop *28 *28 0 0 0
4 *28 *28 0 0 0
5 CS Remote Care recognition Disabled Enabled 0 0 0
6 Maximum density in printer mode Darker (1.43) Lighter (1.35) 0 0 0
7 Trigger the display of devel- Number of prints Running time 0 0 0
oper/drum replacement icon
DIPSW16 0 Developer/drum running time Displayed Not displayed 0 0 0
display
1 Copy reservation function Enabled Disabled 0 0 0
2 Tab original duplex (DF) Prohibited Allowed 0 0 0
3 Count of the key counter in Disabled Enabled 0 0 0
printer mode
4 Utility mode installation date Enabled Disabled 0 0 0
display
5 Non-image area erase mode *29 *29 0 0 0
6 judge level *29 *29 0 0 0
7 NIC selection for E-mail CS Controller NIC Machine NIC 0 0 0
Remote Care
DIPSW17 0 Summer time setting *30 *30 0 0 0
1 *30 *30 1 1 1
2 *30 *30 1 1 1
3 *30 *30 0 0 0
4 Density selection at scanning *31 *31 0 0 0
5 tab paper *31 *31 0 0 0

233
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

DIPSW No Bit Function 0 1 Default setting


bizhub PRO 950

Japan Inch Metric


DIPSW17 6 Density selection at scanning *31 *31 0 0 0
tab paper
7 Custom size paper image rota- Disabled Enabled 1 1 1
tion on printer output
DIPSW18 0 Faulty part isolation: Tray 1 Normal Unavailable 0 0 0
1 Faulty part isolation: Tray 2 Normal Unavailable 0 0 0
2 Faulty part isolation: Tray 3 Normal Unavailable 0 0 0
3 Faulty part isolation: Tray 4 Normal Unavailable 0 0 0
4 Faulty part isolation: DF Normal Unavailable 0 0 0
5 Faulty part isolation: Folding/ Normal Unavailable 0 0 0
saddle stitching/TU
6 Faulty part isolation: PI Normal Unavailable 0 0 0
7 Faulty part isolation: HDD1 Normal Unavailable 0 0 0
DIPSW19 0 Fusing temperature setting *32 *32 1 0 0
1 *32 *32 0 0 0
2 *32 *32 1 0 0
3 *32 *32 0 0 0
4 Faulty part isolation: ZU Normal Unavailable 0 0 0
5 Faulty part isolation: Punch (PK, ZU) Normal Unavailable 0 0 0
6 Max. black band width for *33 *33 0 0 0
7 black band creation control *33 *33 0 0 0
(when RC is connected)
DIPSW20 0 — — — 0 0 0
1 Image scanning area with *34 Normal *34 Original priority 0 0 0
"Page Margin" function
2 Total page number standard in Based on original Based on 0 0 0
stamp mode transfer paper
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 Tandem connection recognition Disabled Enabled 0 0 0
DIPSW21 0 Mixed size paper staple and Allowed Prohibited 0 0 0
punch for printer (real-time output) (batch output)
1 Double side print size specification Disabled Enabled 0 0 0
of printer job (This setting prints on
the singular paper when the speci-
fied size is different from the front to
back side.)
2 Fusing heat roller temperature *35 *35 0 0 0
control
3 Removal of paper weight limi- Disabled Enabled 0 0 0
tation with the duplex print.

1 234
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

DIPSW No Bit Function 0 1 Default setting

bizhub PRO 950


Japan Inch Metric
DIPSW21 4 — — — 0 0 0
5 Touch panel adjustment Setting menu + Hard key only 0 0 0
method switchover hard key
6 Method to check the prohibition of All pages 1st page only 0 0 0
punching position during SULQWLQJ
7 Scanner screen reset button Mode Reset Mode reset + 0 0 0
move to the
sending direction
select screen
DIPSW22 0 Machine NIC setting Disabled Enabled 1 1 1
1 Number of punch holes *36 *36 0 1 0
2 *36 *36 0 0 1
3 Image position for the custom Based on user Based on APS at 0 0 0
size original (at DF) selection DF
4 Function of power save button Enabled Disabled 0 0 0
5 Punch auto switching (PK and ZU) Disabled Enabled 0 0 0
6 Operation when staple empty Request staple Selectable staple 0 0 0
of FS supply supply or staple
release
7 Jam screen selection Jam position Described by 0 0 0
display illustration
DIPSW23 0 Change of staple limit control different control common control 0 0 0
method of FS-528. (1-staple/
2-staple)
1 Removal of limitation in the Disabled Enabled 0 0 0
combination of “half fold and
trimming”.
*Output with "Enabled" is out
of specification.
2 Toner concentration of devel- *37 *37 0 0 0
3 oper selection *37 *37 0 0 0
4 *37 *37 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 Custom size image rotation Rotates Not rotate 0 0 0
switchover
(LEF original o SEF paper)
DIPSW24 0 New developing unit support. Old style New style 1 1 1
developing unit developing unit
1 — — — 0 0 0
2 Default setting for the number 2-hole 3/4-hole 0 0 0
of punch holes
3 Finisher rear side staple angle 45° diagonally Parallel 0 0 0
4 Z-fold output number limit *38 *38 0 0 0
5 *38 *38 0 0 0

235 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

DIPSW No Bit Function 0 1 Default setting


bizhub PRO 950

Japan Inch Metric


DIPSW24 6 Z-fold + Staple output number *39 *39 0 0 0
7 limit *39 *39 0 0 0
DIPSW25 0 Addition of the stop control At JAM At JAM 0 0 0
selection on no feed jam at the paper stay no paper stay
PI.
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 TU trimming permitted number 20 sheets 16 sheets 0 0 0
switchover
DIPSW26 0 Transfer assist control size *40 *40 0 1 0
1 switchover *40 *40 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW27 0 Paper weight, process speed *41 *41 0 1 1
switch table
1 Fusing roller switchover Soft roller Hard roller 1 1 1
2 Image density selection (toner *42 *42 0 0 0
3 control patch density) *42 *42 0 0 0
4 — — — 0 0 0
5 Thin characters reproduction Standard Thin-character 0 0 0
improvement (usage of smaller correspondent
laser dot)
6 Transfer assist control when Pressed Not pressed 0 0 0
the paper weight is more than
92g/m2
7 — — — 0 0 0
DIPSW28 0 Selection of page margin method Side1 and side2 Side1 and side2 0 0 0
set on main body for printer job collectively separately
1 — — — 0 0 0
2 Changing direction of adjusting Shift to the oppo- Shift to the same 0 0 0
print start position at back side in site direction to direction as the
fine increments (other than book) the front side front side
3 Changing direction of adjusting Shift to the same Shift to the oppo- 0 0 0
print start position at back side direction as the site direction to
in fine increments (book) front side the front side

1 236
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

DIPSW No Bit Function 0 1 Default setting

bizhub PRO 950


Japan Inch Metric
DIPSW28 4 Image shift when outputting *43 Paper stan- *43 Image stan- 0 0 0
the custom size print job dard dard
5 — — — 0 0 0
6 Standard of shifting with the Image standard Paper standard 0 0 0
shifting direction specified 2
repeats.
7 — — — 0 0 0
DIPSW29 0 — — — 0 0 0
1 — — — 0 0 0
2 — — — 0 0 0
DIPSW29 3 Include of proof copy to the set Not included Included 0 0 0
copy quantity
4 Transfer exposure lamp (EL2) *44 *44 1 1 1
5 light volume switchover at the *44 *44 0 0 0
6 trailing edge of paper *44 *44 0 0 0
7 — — — 0 0 0
DIPSW30 0 — — — 0 0 0
1 Service mode, restriction of Restricted Not restricted 0 0 0
data collection display
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 Test pattern No. 16 paper size A3 (Test pattern 11 x 17 (Test pat- 0 1 0
switchover No. 16) tern No. 33)
DIPSW31 0 — — — 1 1 1
1 — — — 0 0 0
2 Printer input delay control *45 *45 0 0 0
3 *45 *45 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW32 0 — — — 0 0 0
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 1 1 1
5 While in the platen mode, 180 Enabled Disabled 0 0 0
degrees rotated
6 — — — 1 1 1

237 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

DIPSW No Bit Function 0 1 Default setting


bizhub PRO 950

Japan Inch Metric


DIPSW32 7 — — — 0 0 0
DIPSW33 0 — — — 0 0 0
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW34 0 — — — 0 0 0
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW35 0 — — — 0 0 0
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 Faulty part isolation: Multi punch Normal Unavailable 0 0 0
7 — — — 0 0 0
DIPSW36 0 — — — 0 0 0
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 1 1 1
DIPSW37 0 — — — 0 0 0
1 — — — 0 0 0
2 FS bypass control Enabled Disabled 0 0 0
3 Tab paper + punch Disabled Enabled 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0

1 238
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

DIPSW No Bit Function 0 1 Default setting

bizhub PRO 950


Japan Inch Metric
DIPSW38 0 Default folder when selecting box function Personal Folder Public Folder 0 0 0
1 File name over writting with box function Disabled Enabled 0 0 0
2 Print quantity and output page selection Enabled Disabled 0 0 0
for Wait or Proof output for box function
3 Center folding + Inside printing Disabled Enabled 0 0 0
(Copier, printer, sin-
gle side printing)
4 Automatic change of tray set- *46 *46 0 0 0
ting names
5 — — — 0 0 0
DIPSW38 6 — — — 0 0 0
7 — — — 0 0 0
DIPSW39 0 — — — 0 0 0
1 — — — 0 0 0
2 Half folding permitted number 3 sheets 5 sheets 0 0 0
limit
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW40 0 — — — 0 0 0
1 Overwrite all HDD data *47 *47 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 Insert sheet SEF/LEF mixed Restrict the mixed Permit the mixed 0 0 0
output setting output output
5 — — — 0 0 0
6 — — — 0 0 0
7 Image rotation on IC scanner Restrict the rota- Permit the rota- 0 0 0
mixed original tion tion
DIPSW41 0 — — — 0 0 0
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW42 0 — — — 0 0 0
1 TIFF direct print *48 *48 0 0 0
2 Paper size for APS (F4) *48 *48 0 0 0

239
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

DIPSW No Bit Function 0 1 Default setting


bizhub PRO 950

Japan Inch Metric


DIPSW42 3 — — — 0 0 0
4 — — — 0 0 0
5 TIFF direct print resolution *49 *49 0 0 0
change
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW43 0 Scanner compression method MMR MH 0 0 0
change
1 — — — 0 0 0
2 — — — 0 0 0
DIPSW43 3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW44 0 — — — 0 0 0
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW45 0 — — — 0 0 0
1 — — — 0 0 0
2 — — — 0 0 0
3 — — — 0 0 0
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0
DIPSW46 0 Visual Count Master counter *50 *50 0 0 0
1 value acquisition intervals *50 *50 0 0 0
2 — — — 0 0 0
3 Font backup data creation but- Disabled Enabled 0 0 0
ton display
4 — — — 0 0 0
5 — — — 0 0 0
6 — — — 0 0 0
7 — — — 0 0 0

240
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

Note
• Bold boxes show default settings.

bizhub PRO 950


*1 Print stop condition after toner supply display Mode 1-1 1-0
Select the number of prints that stops printing after a
Stops after 1,500 prints 0 0
toner near empty displays.
Stops after 3,000 prints 0 1
Stops after 4,000 prints 1 0
Stops after 5,000 prints 1 1

*2 Print stop method after toner supply display Mode 1-3 1-2
Select the method to stop printing when the number
Stops after exit paper in 0 0
specified with DIPSW1-0/1 is reached.
the machine
Stops at a break between 0 1
print set
Stops at the end of the 1 0
current job
Does not stop 1 1

*3 Print number setting until printing is prohibited Mode 1-7 1-6 1-5
after PM is displayed
1,000 prints 0 0 0
Select the number of prints that stops printing after
2,000 prints 0 0 1
the value specified with the maintenance counter is
reached. 3,000 prints 0 1 0
4,000 prints 0 1 1
5,000 prints 1 0 0
1,000 prints 1 0 1
1,000 prints 1 1 0
1,000 prints 1 1 1

*4 All charge cleaning cycle (fusing temperature Mode 2-3 2-2 2-1
50°C or less when turning ON
Cleaning every time 0 0 0
Set the timing for the electrode cleaning, which is
At 5,000 prints 0 0 1
performed on the condition that the fusing tempera-
ture is below 50°C when the power is turned on. At 10,000 prints 0 1 0
At 15,000 prints 0 1 1
At 20,000 prints 1 0 0
At 25,000 prints 1 0 1
At 30,000 prints 1 1 0
No cleaning 1 1 1

*5 Cycle number setting of the electrode cleaning Mode 2-5 2-4


(after print out)
Every 10,000 prints 0 0
Set the intervals of the electrode cleaning that is con-
Every 20,000 prints 0 1
ducted after turning on the power.
Every 30,000 prints 1 0
Every 5,000 prints 1 1

241
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

*6 Blade auto switching timing Mode 2-7 2-6


Set the auto switch timing of the cleaning blade.
bizhub PRO 950

At 150,000 prints 0 0
At 250,000 prints 0 1
At 300,000 prints 1 0
At 400,000 prints 1 1

*7 Regular toner supply amount Mode 3-0


When the original with less coverage (1% or less) is
Equivalent to 2% of coverage 0
printed for a long period of time, the toner density of
Equivalent to 0.4% of coverage 1
developer gets increased, causing the image back
ground to occur. Changing this switch to "1" reduces
the toner amount periodically supplied to prevent the
image back ground.

Note
• Changing this switch to 1 in the original hav-
ing a typical blacking ratio results in the
image getting light colored.

*8 Image density selection (laser PWM) for copier Mode 5-3 5-2
Change the image writing laser PWM to make image
Standard (*190/170) 0 0
lighter.
Lighter (*1167/137) 0 1

Note Lightest (*142/112) 1 0

• There are two kinds of DIPSWs to lighten Standard (*190/170) 1 1


image density: laser PWM (5-2/3) and toner * 0 (white) to 255 (black) represent density within
control patch density (27-2/3). As a priority of the image density range. Numbers represent
adjustment, adjust in the following order. each image density at the line speed 460mm/s,
1) Laser PWM 290mm/s from left.
2) Toner control patch density: approx. 0.5%
down
Using this setting alone may cause white
spot on the solid section. Be sure to use
together with DIPSW23-2/3/4 (toner den-
sity of developer) approx. 0.25% up or
0.5% up.

*9 Background density adjustment (photo mode) Mode 6-1 6-0


Change the laser PWM and set the image density for
PWM 16 0 0
the highlight section while in the photo mode.
PWM 0 0 1
The numerical values given in the table represent the
density in the image density range of 0 (white) to 255 PWM 8 1 0

(black). PWM 24 1 1

242
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

*10 Min. black band width in black band creation Mode 6-4 6-3
control

bizhub PRO 950


0.25mm 0 0
Set the black band width in the black band creation
0.5mm 0 1
control.
0.75mm 1 0
No band 1 1

*11 Image stabilization control cycle Mode 6-6 6-5


Changes cycle of the image stabilization control
Every 10,000 prints 0 0
(drum potential, maximum density, gamma auto
Every 20,000 prints 0 1
adjustment).
Every 30,000 prints 1 0
Every 50,000 prints 1 1

*12 Fusing cleaning web feed control Mode 7-1 7-0


Under the automatic control, the feeding amount
Automatic control 0 0
control of the fusing cleaning web is twice as much
Fixed to 1/2 feeding 0 1
as the usual in high coverage mode.
amount (low coverage
Therefore, the feeding amount of the fusing cleaning
control)
web can be fixed with this setting if the high coverage
Fixed to the normal con- 1 0
originals are printed frequently.
trol

Note Fixed to twice feeding 1 1


• If the fusing cleaning web feeding amount amount (high coverage
is fixed, it has a possibility of the soiled control)
image or the fusing cleaning web getting to
its life before PM.

*13 Background density adjustment Mode 7-3 7-2


Change the charging potential and set the image
Standard 0 0
density of the highlight section.
Dark (25 V down) 0 1
Lighter (25 V up) 1 0
Lightest (50 V up) 1 1

*14 Drum contacted/released control Mode 7-5 7-4


If the drum claw is judged as needless for the paper
Contact/release for every 1 0 0
that is easy to separate, setting to "Not contact"
print
reduces the damage by the claw. Setting to "Always
Always contact during 0 1
contact during JOB" also reduces the damage for
JOB (Release after JOB)
some kinds of paper.
Not contact 1 0
Contact/release for every 1 1 1
print

243
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

*15 Drum claw control Mode 7-7


For the operation of the drum claw, switching is made
bizhub PRO 950

Normal 0
between the normal operation (operated on both the
Side 2 only 1
front and the rear) and the operation only on the rear.
When paper with much paper dust is used and the
drum is damaged by paper dust adhering to the
drum claw, select the operation only on the rear.

*16 Image density selection (laser PWM) for printer Mode 8-1 8-0
Change the image writing laser PWM to make image
Standard (*190/170) 0 0
lighter.
Lighter (*167/137) 0 1
Lightest (*142/112) 1 0
Standard (*190/170) 1 1
* 0 (white) to 255 (black) represent density within
the image density range. Numbers represent
each image density at the line speed 460mm/s,
290mm/s from left.

*17 Fusing initial rotation condition Mode 8-3 8-2


In the low temperature environment, fusibility may be
Low temperature 0 0
insufficient immediately after the power is turned ON.
So, rotate the fusing roller while in the warm-up to Low/normal temperature 0 1
obtain an even heat distribution of the fusing roller to Low/normal/high temper- 1 0
avoid the insufficient fusing. ature
• Low temperature: perform the fusing initial rotation No preparatory rotation 1 1
in the low temperature environment only.
• Low/normal temperature: perform the fusing initial
rotation in the low and normal temperature envi-
ronment
• Low/normal/high temperature: perform the fusing
initial rotation in all environments.

*18 Fusing roller initial rotation time Mode 8-5 8-4


Set the preliminary rotation time for fusing when the
180 seconds 0 0
power is turned on.
300 seconds 0 1
60 seconds 1 0
0 second 1 1

*19 Fusing initial rotation control after printing small Mode 8-7
size
Disable 0
Change this setting to "1" when the thermal offset at
Enable 1
edges of the paper occurs after feeding the small-size
paper (216mm or less in width).
However, changing this setting to "1" within 4 min-
utes after the printing stop of the previous job makes
the fusing initial rotation time longer.

244
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

*20 Message switchover Mode 9-3 9-2


Set a message displayed on the operation board

bizhub PRO 950


Please insert key counter 0 0
when the key counter, coin vendor and the copy card
Please insert copy card 0 1
are used.
Please insert coin 1 0
Please insert key counter 1 1

*21 Copy quantity limit Mode 9-7 9-6 9-5 9-4


Set this when the number of copies for 1 job is lim-
No limit 0 0 0 0
ited.
1 print 0 0 0 1
3 prints 0 0 1 0
5 prints 0 0 1 1
9 prints 0 1 0 0
10 prints 0 1 0 1
20 prints 0 1 1 0
30 prints 0 1 1 1
50 prints 1 0 0 0
99 prints 1 0 0 1
250 prints 1 0 1 0
No limit 1 0 1 1
No limit 1 1 0 0
No limit 1 1 1 0
No limit 1 1 1 1

*22 Image memory usable area Mode 10-1 10-0


Changes the usable area of DRAM (256 MB) on the
Compression memory 0 0
overall control board (OACB) and hard disk (HDD1).
132MB
Compression memory is used within the memory
Page memory 36MB
area of compressed image data, and expansion
Compression memory 0 1
memory is used for page memory of expanded image
104MB
data. There are 2 types of image memory; DRAM on
Page memory 64MB
OACB and hard disk/1 (30 GB of total 160 GB is
Compression memory 1 0
used). DRAM is used by priority. If hard disk/1 is dam-
220MB
aged and memory overflow occurs during scanning
Page memory 36MB
or transferring data from PC, increase compression
memory. If memory overflow occurs before printing Compression memory 1 1
starts, increase expansion memory. 24MB
Page memory 26MB

245
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

*23 Definition change of the large size paper in Mode 10-4 10-3
counter control
bizhub PRO 950

A3, 11 x 17, Custom size/ 0 0


Set a large paper size in DIPSW4-7 and 8-6. Default
Wide paper is 391mm or
varies depending on the destination.
longer in the sub scan
direction.
Small size only 0 1
A3, 11 x 17, 8 1/2 x 14, 1 0
B4, 8K, custom size/wide
paper is 331mm or longer
in the sub scan direction.
A3, 11 x 17, 8 1/2 x 14, 1 1
B4, 8K, F4, custom size/
wide paper is 298mm or
longer in the sub scan
direction.

Refer to the following table about the default for each destination.

Destination Counter Large-size count number DipSW initial setting


Standard-size paper Custom paper
A3/ 11 x 17 B4/ 8 1/2 x 14 /Wide Paper
Japan Maintenance Counter 1 1 1 DipSW 8-6 : 0
Total Counter 1 1 1 DipSW 4-7 : 0
DipSW 10-4 : 0
DipSW 10-3 : 0
Europe Maintenance Counter 1 1 1 DipSW 8-6 : 0
Total Counter 1 1 1 DipSW 4-7 : 0
DipSW 10-4 : 0
DipSW 10-3 : 0
North Amer- Maintenance Counter 1 1 1 DipSW 8-6 : 0
ica Total Counter 2 1 2 DipSW 4-7 : 1
(391mm or longer) DipSW 10-4 : 0
DipSW 10-3 : 0
Other Maintenance Counter 1 1 1 DipSW 8-6 : 0
Total Counter 2 2 2 DipSW 4-7 : 1
(331mm or longer) DipSW 10-4 : 1
DipSW 10-3 : 0

*24 Original size detection switchover 3 Mode 13-4 13-3


Set the smallest possible original size to be detected
A5S 0 0
by DF
B6S 0 1
The default setting is different depending on the area.
51/2 x 81/2S 1 0
Metric: A5S
Inch: 5 /2 x 8 /2S
1 1 — 1 1

246
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

*25 Original size detection switchover 4 Mode 13-7 13-6 13-5


Set the definition of the F4 size.

bizhub PRO 950


8 x 13 0 0 0
The default setting is different depending on the area.
81/4 x 13 0 0 1
Metric: 8 x 13
81/8 x 131/4 0 1 0
Inch: 81/2 x 14
81/2 x 13 0 1 1
81/2 x 14 1 0 0
Not used 1 0 1
Not used 1 1 0
Not used 1 1 1

*26 Transfer assist sheet pressure control on side1 Mode 15-0


The transfer assist sheet pressure normally works on
No pressure 0
the side2 of paper, but change this setting when it
With pressure 1
needs to work on the front side. However, changing
it to "1" (with pressure) increases the paper dust
stacking to the transfer/separation charger and it
needs to clean frequently.

Note
• It does not press on the tab paper even
when this setting is changed to "1" (with
pressure).

*27 Number of paper that can be stapled Mode 15-2 15-1


Set the Staple number allowed.
100 sheets or 50 sheets 0 0
95 sheets or 45 sheets 0 1
90 sheets or 40 sheets 1 0
85 sheets or 35 sheets 1 1

*28 Finishing option alarm stop Mode 15-4 15-3


The alarm stop indicates a condition in which the fol-
Stops immediately after 0 0
lowing full detection function:
detection
FS tray upper limit, tray paper full, folding full, PK/ZU
Stops at a break between 0 1
punch full, TU scraps full, and stacker full
print set after detection
Does not stop while printing 1 0
Stops only when detecting 1 1
the main tray full alarm

247 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

*29 Non-image area erase mode judge level Mode 16-6 16-5
This setting should be changed if auto erase is car-
bizhub PRO 950

Standard 0 0
ried out incorrectly when "Non-image area erase
Correspond to dark origi- 0 1
mode" is used.
nal
Correspond to light inter- 1 0
ference
Not used 1 1

*30 Summer time setting Mode 17-3 17-2 17-1 17-0


Set the time difference of the summer time that is set
0 minute 0 0 0 0
in the set-up menu mode.
10 minutes 0 0 0 1
20 minutes 0 0 1 0
30 minutes 0 0 1 1
40 minutes 0 1 0 0
50 minutes 0 1 0 1
60 minutes 0 1 1 0
70 minutes 0 1 1 1
80 minutes 1 0 0 0
90 minutes 1 0 0 1
100 minutes 1 0 1 0
110 minutes 1 0 1 1
120 minutes 1 1 0 0
130 minutes 1 1 0 1
140 minutes 1 1 1 0
150 minutes 1 1 1 1

*31 Density selection at scanning tab paper Mode 17-6 17-5 17-4
Set the shading of the texture of index paper.
Brightness level 80 0 0 0
Brightness level 40 0 0 1
(Lightest)
Brightness level 60 0 1 0
Brightness level 100 0 1 1
Brightness level 120 1 0 0
Brightness level 160 1 0 1
Brightness level 200 1 1 0
Brightness level 255 1 1 1
(Darkest)

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

*32 Fusing temperature setting Mode 19-3 19-2 19-1 19-0


When a problem (insufficient fusibility, large paper

bizhub PRO 950


Standard 0 0 0 0
curling amount) is found with fusibility, set the fusing
Standard +5°C 0 0 0 1
set temperature.
Standard +10°C 0 0 1 0
Temperature up: Suppress insufficient fusing and fus-
ing wind-up jam. Standard +15°C 0 0 1 1
Temperature down: Suppress exited paper curling Standard -5°C 0 1 0 0
and paper ruffling. Standard -10°C 0 1 0 1
Standard -15°C 0 1 1 0
Standard -20°C 0 1 1 1
Standard -25°C 1 0 0 0
Standard -30°C 1 0 0 1
Standard -35°C 1 0 1 0
Standard -40°C 1 0 1 1
Standard -45°C 1 1 0 0
Standard -50°C 1 1 0 1
Standard -55°C 1 1 1 0
Standard -60°C 1 1 1 1

*33 Maximum black band width (when connecting Mode 19-7 19-6
RC)
20mm 0 0
Sets the maximum width of the black band in black
10mm 0 1
band creation control. This function is enable only
5mm 1 0
when RC is connected.
Follows the DIPSW 6-3 /4 1 1
settings

*34 Image scanning area with "Page margin" func- Mode 20-1
tion
Normal 0
Normal: Compare the original size and the transfer
Original priority 1
paper size, the smaller one is to be the image
area.
Original priority:Original size is to be the image area.

*35 Fusing heat roller temperature control Mode 21-2


The setting is 200°C for the hard roller since high
200°C 0
control temperature of the fusing heat roller keeps the
130°C 1
curling ability and fusibility.
When printing on the smooth paper with the soft
roller, specify the control temperature of the fusing
heat roller to 130°C since the gloss unevenness
stands.
Furthermore, when the fusibility has a priority in print-
ing on the thick paper with the soft roller, specify it to
200°C.

249
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

*36 Number of punch holes Mode 22-2 22-1


When changing this setting, the inhibitions of the
bizhub PRO 950

2 holes (in Japan) 0 0


punch operation by paper sizes are also changed.
3 holes (in inch system) 0 1
And, the punch hole screen displayed on the opera-
4 holes (in AB system) 1 0
tion board is also changed.
— 1 1

*37 Toner concentration of developer selection Mode 23-4 23-3 23-2


Change developing roller rotation and toner density of
Standard toner density 0 0 0
developer (toner and carrier ratio) to change only toner
Approx. 0.5% down 0 0 1
density of developer without changing image density.
Approx. 1.0% down 0 1 0
If increasing toner density of developer resulted in
image background, decrease toner density. If lighten- Approx. 1.5% down 0 1 1
ing image in other DIPSW (27-2/3) resulted in white Approx. 0.25% up 1 0 0
spot on the solid section, increase toner density. Approx. 0.5% up 1 0 1
Approx. 0.75% up 1 1 0
Note
Approx. 1.0% up 1 1 1
• After change the DIPSW, image density does
not appear as the setting value until printing
about 500 prints because it need to add toner
to increase toner density of developer or
need to consume toner to reduce it.
• As one of the method to change the image
density without changing the toner density,
choosing [2 Function Setting] [3 Density Set-
ting] [4 Image Density Selection] on utility
mode can change the density keeping the
quality.

*38 Z-fold output number limit Mode 24-5 24-4


Set the upper limit number of sheets that can be
50 sheets 0 0
exited to the FS main tray while in the Z-folding.
40 sheets 0 1
30 sheets 1 0
20 sheets 1 1

*39 Z-fold + Staple output number limit Mode 24-7 24-6


Set the upper limit number of sheets that can be
5 sheets 0 0
exited to the FS main tray while in the Z-folding + sta-
8 sheets 0 1
ple.
10 sheets 1 0
3 sheets 1 1

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

*40 Transfer assist control size switchover Mode 26-1 26-0

bizhub PRO 950


297mm or more 0 0
NOTE
Between 279mm and 0 1
• Be sure to set this setting to be itemized
297mm
when itemizing the transfer assist sheet.
No transfer assist 1 0
Individual support 1 1

*41 Paper weight, process speed switch table Mode 27-0


Switches the control temperature of fusing and the
Paper feed ability preference (for 0
table of the process speed.
Japan)
Productivity preference (for the other 1
countries)
(Enable only for 27-1-1 (hard roller))

*42 Image density selection (toner control patch density) Mode 27-3 27-2
Changes the image density by setting the developing
Standard 0 0
bias for the toner control patch formed on the drum
Approx. 0.5% up 0 1
to determine the toner density.
Approx. 1.0% up 1 0

Note Approx. 0.5% down 1 1


• After changing the DIPSW, image density
does not appear as the setting value until
printing about 500 prints because it needs to
add toner to increase the toner density of
developer or consume toner to reduce it.
• Using this setting alone may cause image
background or toner spillage. Be sure to use
together with DIPSW23-2/3/4 (toner density
of developer) approx. 0.5% down or 1.0%
down.
• There are two kinds of DIPSWs to lighten
image density: laser PWM (5-2/3) and toner
control patch density (27-2/3). For the priority
of adjustment, adjust in the following order.
1) Laser PWM
2) Toner control patch density: approx. 0.5%
down
Using this setting alone may cause white
spots on the solid section. Be sure to use
together with DIPSW23-2/3/4 (toner den-
sity of developer) approx. 0.25% up or
0.5% up.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

*43 Image shift when outputting the custom size Mode 28-4
print job
bizhub PRO 950

Paper standard 0
Image shift occurs depending on the paper size when
Paper size > Image: normal
sending the custom size image as the print job.
Paper size Image: Image shift
(The output is different from the thumbnail displayed
image). Image standard 1
Paper size > Image: normal
Paper size Image: normal

[Image]

Main scan direction

ABCDEFGH

sub scan direction


ABCDEFGH
ABCDEFGH
ABCDEFGH
ABCDEFGH
ABCDEFGH
[Normal] [Image Shift]

CDEFGH ABCDEF
CDEFGH ABCDEF
CDEFGH ABCDEF
57gaf3c030na

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

*44 EL2 light volume switchover at the trailing edge Mode 29-6 29-5 29-4
of paper

bizhub PRO 950


The same level as the 0 0 0
This setting reduces the transfer repelling by adjusting
image section
the light volume of the transfer exposure lamp (EL2)
Image section - 1 level 0 0 1
when the transfer repelling occurs at the trailing edge
Image section - 2 level 0 1 0
of paper with the half tone image while using the spe-
cific paper such as user paper. Image section - 3 level 0 1 1
Image section - 4 level 1 0 0
NOTE Image section - 1 level 1 0 1
• Conduct the setting according to instructions Image section - 1 level 1 1 0
of KMBT field support section.
Image section - 1 level 1 1 1

*45 Printer input delay control Mode 31-3 31-2


Prevents the memory overflow by delaying the data
Without delay control 0 0
input time when it occurs in printer job.
Delay control from 10% 0 1
left
Delay control from 20% 1 0
left
Delay control from 30% 1 1
left

*46 Automatic change of tray setting names Mode 38-4


Automatically changes the name to 0
the name of selected paper type,
when paper type, paper weight, color,
and punch settings are changed.
Name= Automatically changed to the 1
same name as the paper name only
when changing the paper kind

*47 Overwrite all HDD data Mode 40-1


NOTESW to all HDD data to be deleted when throw-
Restrict 0
ing the machine away.
Allow 1

NOTE
• This mode is used when disposing the
machines. By executing this function, all data
stored in the HDD is deleted and the machine
becomes inoperable.

*48 TIFF direct print Paper size for APS (F4) Mode 42-2 42-1
8 x 13 0 0
8 1/2 x 13 0 1
8 1/4 x 13 1 0
8 1/8 x 13 1/4 1 1

253 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

*49 TIFF direct print Resolution setting Mode 42-5


When "TIFF direct print" is used, all of TIFF data is
bizhub PRO 950

Resolution priority 0
printed by 600dpi resolution. For example, when
(Changed 600dpi)
200dpi resolution of A4 size TIFF data is printed by
Output size priority 1
"direct print",
In the case of 0 : The resolution of the TIFF data is
converted into 600dpi, it is
reduced and printed.
In the case of 1 : The TIFF data is not reduced and it
is printed correctly.

*50 Visual Counter Master counter value read-off Mode 46-1 46-0
intervals
Every 10 minutes 0 0
Every 1 minute 0 1
Not acquisition 1 0
Every 1 hour 1 1

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.9.2 Telephone Number Setting


Set the telephone number and FAX number of the service center displayed when malfunction occurs.

bizhub PRO 950


A. Procedure

1. "Service mode menu screen"


Press [07 System Setting].
2. "System Setting menu screen"
Press [02 Telephone Number Setting].
3. "Customer support TEL/FAX setting screen"
Press either the [Service Center Tel (16)] or the [Service Center Fax (16)] you want to set.
4. Enter the telephone number or FAX number you register through the numeric keys.

NOTE
• When a number is less than 16 digits, be sure to use hyphen etc to fill up the blanks.
5. Press [OK] to register data.
Press [Cancel] to cancel the setting you entered.

9.9.3 M/C Serial Number Setting


Set and display the serial number of the main body and options.

Caution
• Never change the serial number of the main body. Otherwise, the fusing temperature abnormality
may occur.

A. Procedure

1. "Service mode menu screen"


Press [07 System Setting].
2. "System Setting menu screen"
Press [03 M/C Serial Number Setting].
3. "Serial number setting mode screen"
Press the key for the option you want to set, and enter the serial number through the numeric keys.
4. Press [OK] to register data.
Press [Cancel] to cancel the setting you entered.

Note
• When the input data is incorrect, a notice screen appears. Press [OK] to close the screen and
input data again.
• The serial number of the main body cannot be changed.

255
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.9.4 Setting Date Input


Set the starting date of the total counter that is displayed on the utility mode.
bizhub PRO 950

When setting the DIPSW 16-4 to 1, the starting date of the total counter is not displayed.

A. Procedure

1. "Service mode menu screen"


Press [07 System Setting].
2. "System Setting menu screen"
Press [04 Setting Date Input].
3. "Setting date input screen"
Enter the new date through the numeric keys.
4. Press [OK] to update data.
Press [Cancel] to cancel the setting you updated.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.10 Firmware version

bizhub PRO 950


Display the firmware version of the main body and options.

Note
• The [Image Control] that is displayed on the screen represents the firmware version of the overall
control board (OACB).

A. Procedure

1. "Service mode menu screen"


Press [08 Firmware Version].
2. "Firmware Version menu screen"
Press [01 Firmware Version].
3. "Indication of firmware Version screen"
Each firmware version is displayed.

257
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.11 CS Remote Care


bizhub PRO 950

9.11.1 Outline
The CS Remote Care is a system that manages the main body by sending and receiving various kinds of the
management data of the main body between the main body and the CS Remote Care center computer through
the phone line, E-mail or WebDAV server.
It enables the main body to call the center computer, and the center computer to inquire regularly the main body
for various data.
The data handled by the CS Remote Care can be classified into the 3 following groups.
a. Data that allow you to grasp the use conditions of the main body, such as the total count and the PM count.
b. Data that give us the general information of when and how often an abnormality occurred with the main body.
c. All sorts of adjustment data

Note
• When the security enhanced mode is set to ON, the use of the main body NIC is not allowed.

9.11.2 Setup procedure of the CS Remote Care (When using the E-mail)
When the E-mail is used for the CS Remote Care system, make settings following the procedure as shown
below.
Note
• Select one of main body NIC or controller NIC to use. Pay attention to the mail account and the
DIPSW setting when selecting NIC to be used or using E-mail CS Remote Care and the mail
remote notification system at the same time. For particulars, refer to 9.11.5 List of combinations of
E-mail CS Remote Care and Mail remote notification system.
• Conduct the settings of the mail address and the mail server to be used for E-mail system of CS
Remote Care. The setting methods differ depending on the used NIC as follows.
- Main body NIC: Set from [E-Mail Initial setting] on Extension for maintenance of Web Utilities.
(Refer to P.270)
- Controller NIC: Set [Utility Menu] → [Administrator Setting] → [Network Setting] → [Controller NIC Setting]
→ [CSRC Setting]. (Refer to P.271)
• Conduct RAM clear for CS Remote Care first and then setup again when conducting the setup
again for the main body that has been done CS Remote Care setup once. (Refer to P.282) .

When using E-mail (Duplex) When using E-mail (Simplex (from machine to center))
Step Operation Step Operation
1 Device registration on CS Remote Care center 1 Device registration on CS Remote Care center
Conduct the preregistration of the device at Conduct the preregistration of the device at
the center side. (This step can be skipped the center side. (The preregistrartion of the
when sending the initial connection mail from device at the center side can be skipped.
the machine to the center. After the initial After the initial connection, in this case,
connection, in this case, register the device at register the device at the center side. )
the center side.)
For the device registration method at the cen-
For the device registration method at the cen- ter side, refer to the user's guide on CS
ter side, refer to the user's guide on CS Remote Care center application.
Remote Care center application.
2 I/O check mode data collection clear available 2 I/O check mode data collection clear available
Set [03-6] to "On (1)" from [Service mode] → Set [03-6] to "On (1)" from [Service mode] →
[System Setting] → [Software DIPSW Setting]. [System Setting] → [Software DIPSW Setting].

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

When using E-mail (Duplex) When using E-mail (Simplex (from machine to center))

bizhub PRO 950


Step Operation Step Operation
3 Initialization of CS Remote Care memory 3 Initialization of CS Remote Care memory
1. Press [Service mode] → [Machine Condi- 1. Press [Service mode] → [Machine Condi-
tion] → [I/O Check Mode]. tion] → [I/O Check Mode].
2. Enter "15" with numeric keys and confirm 2. Enter "15" with numeric keys and confirm
that "015-00" appears on the screen. that "015-00" appears on the screen.
3. Press [ID] button. 3. Press [ID] button.
4. Enter "98" with numeric keys and confirm 4. Enter "98" with numeric keys and confirm
that "015-98" appears on the screen. that "015-98" appears on the screen.
5. Press [Start] button and confirm that the 5. Press [Start] button and confirm that the
output check display switches to "FIN". output check display switches to "FIN".
4 CS Remote Care function ON 4 CS Remote Care function ON
Set [15-5] to "On (1)" from [Service mode] → Set [15-5] to "On (1)" from [Service mode] →
[System Setting] → [Software DIPSW Setting]. [System Setting] → [Software DIPSW Setting].
5 Specify the NIC that is used for CSRC 5 Specify the NIC that is used for CSRC
1. Press [Service mode] → [System Setting] 1. Press [Service mode] → [System Setting]
→ [Software DIPSW Setting] and enter → [Software DIPSW Setting] and enter
[16-7]. [16-7].
2. Specify the NIC that is used. 2. Specify the NIC that is used.
• On (1): Main body NIC • On (1): Main body NIC
• Off (0): Controller NIC • Off (0): Controller NIC
6 Mail initial setting 6 Mail initial setting
Set the mail address and the mail server. Set the mail address and the mail server.
• Main body NIC: Set from [E-mail Initial set- • Main body NIC: Set from [E-mail Initial set-
ting] on Extension for maintenance of Web ting] on Extension for maintenance of Web
Utilities. (Refer to P.270) Utilities. (Refer to P.270)
• Controller NIC: Set [Utility Menu] → [Admin- • Controller NIC: Set [Utility Menu] → [Admin-
istrator Setting] → [Network Setting] → istrator Setting] → [Network Setting] →
[Controller NIC Setting] → [CSRC Setting]. [Controller NIC Setting] → [CSRC Setting].
(Refer to P.271) (Refer to P.271)
7 CS Remote Care system selection 7 CS Remote Care system selection
Press [Service mode] → [CS Remote Care] → Press [Service mode] → [CS Remote Care] →
[CS Remote Care] and then [E-mail]. [CS Remote Care] and then [E-mail].
8 Communication method selection 8 Communication method selection
Press [Duplex] on [CS Remote Care setting] Press [Simplex] on [CS Remote Care setting]
screen. screen.
9 ID code entry 9 ID code entry
1. Press [ID code]. 1. Press [ID code].
2. Enter the 7-digit serviceman ID with 2. Enter the 7-digit serviceman ID with
numeric keys and press [ID code] again. numeric keys and press [ID code] again.
10 Press [Detail Setting] to display [E-mail 10 Press [Detail Setting] to display [E-mail (Sim-
(Duplex) Setting Menu] screen. plex) Setting Menu] screen.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

When using E-mail (Duplex) When using E-mail (Simplex (from machine to center))
bizhub PRO 950

Step Operation Step Operation


11 Basic setting 11 Basic setting
1. Press [Basic Setting] on [E-mail (Duplex) 1. Press [Basic Setting] on [E-mail (Simplex)
Setting Menu] screen. setting menu] screen.
2. Press [Center ID] and enter the center ID 2. Press [Center ID] and enter the center ID
(5 digit). (5 digit).
• The serial number that is input from [Serv- • The serial number that is input from [Serv-
ice mode] → [System Setting] → [Serial ice mode] → [System Setting] → [Serial
Number Setting] appears on [Device ID]. Number Setting] appears on [Device ID].
3. Press [Cryptogram] to make a selection to 3. Press [E-mail] and enter the mail address
decide whether it is encrypted or not. of the center.
(Default: Use Encryptogram). 4. Press [Cryptogram] to make a selection to
4. Press [OK]. decide whether it is encrypted or not.
(Default: Use Encryptogram).
5. Press [OK].
12 Date and time setting for the CS Remote Care 12 Date and time setting for the CS Remote Care
1. Press [Date/Time Setting] on the [E-mail 1. Press [Date/Time Setting] on the [E-mail
(Duplex) Setting Menu] screen. (Simplex) Setting menu] screen.
2. Press [Setting Time] to enter the year, 2. Press [Setting Time] to enter the year,
month, day, and time. month, day, and time.
• Press [Set] to move the cursor among the • Press [Set] to move the cursor among the
year/month/day/hour/minute fields. year/month/day/hour/minute fields.
3. Press [Time Zone] to enter the time zone. 3. Press [Time Zone] to enter the time zone.
• Press [ +/- ] to switch plus/minus of the • Press [ +/- ] to switch plus/minus of the
time zone. time zone.
4. Press [OK]. 4. Press [OK].
13 Response time out setting 13 Regular send setting
1. Press [Response time out setting] on the 1. Press [Periodical Transmission set] on the
[E-mail (Duplex) Setting Menu] screen. [E-mail setting menu] screen.
2. Enter the time-out period without the 2. Specify the regular send schedule to the
center response (10 to 1440 minutes, ini- center.
tial value: 30 minutes). • Every month: Send it regularly to the
3. Press [OK]. center on the same date. Sent date is set
at the end of the month by [EM].
• Every week: Send it regularly to the center
on the same time and the same day of the
week.
• Every day: Send it regularly to the center
on the same time everyday.
3. Press [OK].
14 Turn on and off the sub power switch (SW2) of 14 Data collecting setting
the main body. 1. Press [Data Collection setting] on the [E-
mail (Simplex) Setting menu] screen.
2. Select data to be collected.
• Basic data
• Account track data
• Machine adjustment data
• Coverage data
3. Press [OK].

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

When using E-mail (Duplex) When using E-mail (Simplex (from machine to center))

bizhub PRO 950


Step Operation Step Operation
15 Conduct the initial connection in one of the 15 Turn on and off the sub power switch (SW2) of
following steps. the main body.
• Initial connection from the center side
Send the initial connection mail from the center
side to the mail address of the machine. The
initial connection completes when the machine
receives the initial connection mail.
• Initial connection from the machine
Send the initial connection mail from the
machine to the center. In this case, set the E-
mail address of the center on the [E-mail
(Duplex) Setting Menu] → [Basic Setting] → [E-
mail] and press [First Call]. In case the device
pre-registration at the center side is skipped, it
turns to be the temporary registered status by
center receiving the initial connection mail.
The initial connection is completed when the
device is registered at the center side.

Note
• When the CS Remote Care related window
is opened while receiving the initial connec-
tion mail from the center, the information
being created is destroyed and the CS
Remote Care setting screen is displayed.
• For the method of sending the initial con-
nection mail from the center side, refer to
the user's guide on CS Remote Care
center application.
• Mail transmission is possible only between
the center and the main body that the ini-
tial connection has been established.
• After when the initial registration is done,
the center mail address is displayed on
[Service mode] → [CS Remote Care] →
[CS Remote Care] → [Detail setting] →
[Basic setting] → [E-mail].
• When the transmission error occurs
against the center, check the error code
that appears. (Refer to P.283)

261 1
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

When using E-mail (Duplex) When using E-mail (Simplex (from machine to center))
bizhub PRO 950

Step Operation Step Operation


16 Initial connection
1. Press [Service mode] → [CS Remote
Care] → [CS Remote Care] → [Detail Set-
ting] → [Basic Setting].
2. Press [First Call] to send the initial connec-
tion mail to the center.
3. Once the mail is sent normally, CS
Remote Care setting screen appears.
• Once the mail is sent to SMTP server nor-
mally, the registration on the machine
completes.
4. The initial connection completes when the
center receives the initial connection mail.

Note
• When the transmission error occurs
against the center, check the error code
that appears. (Refer to P.283)
• In case the device pre-registration at the
center side is skipped, it turns to be the
temporary registered status by center
receiving the initial connection mail. The
initial connection is completed when the
device is registered at the center side.

1 262
Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.11.3 Setup procedure of the CS Remote Care (When using the phone line modem)
When a phone line modem is used for the CS Remote Care system, make settings following the procedure as

bizhub PRO 950


shown below.
Note
• When setting up once again a copier the CS Remote Care of which has once been set up, be sure
to set it up again after clearing the RAM for the CS Remote Care.
• Be sure to use a Data modem compliant with the AT command, that is also compliant with ITU-T
V.34/V.32 bis/V.32.

When using the phone line modem


Step Operation
1 Device registration on CS Remote Care center
Conduct the preregistration of the device at the center side.
(The preregistrartion of the device at the center side can be skipped. After the initial connection, in this
case, register the device at the center side.)

For the device registration method at the center side, refer to the user's guide on CS Remote Care
center application.
2 Modem connection
Turn off the power of the modem, connect the main body and the modem with a modem cable, and
the modem and the wall outlet with a modular cable.
• For the connection of a modular cable, refer to the instructions of the modem to be used.
3 I/O check mode data collection clear available
Set [03-6] to "On (1)" from [Service mode] → [System Setting] → [Software DIPSW Setting].
4 Initialization of CS Remote Care memory
1. Press [Service mode] → [Machine Condition] → [I/O Check Mode].
2. Enter "15" with numeric keys and confirm that "015-00" appears on the screen.
3. Press [ID] button.
4. Enter "98" with numeric keys and confirm that "015-98" appears on the screen.
5. Press [Start] button and confirm that the output check display switches to "FIN".
5 CS Remote Care function ON
Set [15-5] to "On (1)" from [Service mode] → [System Setting] → [Software DIPSW Setting].
6 CS Remote Care system selection
Press [Service mode] → [CS Remote Care] → [CS Remote Care] and then [Modem].
7 ID code entry
1. Press [ID Code].
2. Enter the 7-digit serviceman ID with numeric keys and press [ID code] again.
8 Press [Detail setting] to display the [Modem setting menu] screen.

9 Basic setting
1. Press [Basic setting] on the [Modem Setting Menu] screen.
2. Press [Center ID] and enter the center ID (5 digits).
• The serial number that is input from [Service mode] → [System Setting] → [Serial Number Setting]
appears on [Device ID].
3. Press [Center Telephone Number] to enter the center phone number.
• Use such as [P], [T], [W], [-] as needed.
4. Press [Machine Telephone Number] to enter the machine phone number.
• Use such as [P], [T], [W], [-] as needed.
5. Press [OK].

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When using the phone line modem


bizhub PRO 950

Step Operation
10 Date and time setting for the CS Remote Care
1. Press [Date/Time Setting] on the [Modem setting menu] screen.
2. Press [Setting Time] to enter the year, month, day, and time.
• Press [Set] to move the cursor among the year/month/day/hour/minute fields.
3. Press [Time Zone] to enter the time zone.
• Press [ +/- ] to switch plus/minus of the time zone.
4. Press [OK].
11 Modem initialization AT command entry
Note
• Change the initialization AT command of the modem as needed. (Normally no need to
change.)
• For the detail of AT command, refer to the instruction of the modem used.
1. Press [AT command] on the [Modem setting menu] screen.
2. Press [Initial Command] to enter AT command.
3. Press [OK].
12 DIPSW setting for the CS Remote Care
Note
• Normally no need to change the setting, but conduct the setting as needed according to
the connection environment.
1. Press [Software DIPSW setting] on the [Modem Setting Menu] screen.
2. Specify DIP-SW as needed.
(Refer to P.272)
13 Turn on and off the sub power switch (SW2) of the main body.
14 First call execution
1. Press [Basic setting] on the [Modem Setting Menu] screen.
2. Press [First Call] to start the initial transmission.
• When the connection to the center completes successfully, the CS Remote Care setting screen
appears.
• When the transmission error occurs against the center, check the error code that appears.(Refer to
P.283)
• In case the device pre-registration at the center side is skipped, it turns to be the temporary regis-
tered status by center receiving the initial call. The initial connection is completed when the device
is registered at the center side.

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9.11.4 Setup procedure of the CS Remote Care (When using the WebDAV server)
When the http communication is used for the CS Remote Care system, make settings following the procedure

bizhub PRO 950


as shown below.
Note
• Be sure to use the NIC of the Copier. The use of the CSRC is not available for the controller NIC.
• When setting up once again a copier the CS Remote Care of which has once been set up, be sure
to set it up again after clearing the RAM for the CS Remote Care. (Refer to P.282).
• When the http proxy server is used, be sure to make settings of the proxy by pressing the buttons
[Utility/Counter] - [Machine Admin. Setting] - [Network Setting] - [http communication Setting] in
this order. (Refer to P.271)

When using http (Duplex) When using http (Simplex (from machine to center))
Step Operation Step Operation
1 Device registration on CS Remote Care center 1 Device registration on CS Remote Care center
Conduct the preregistration of the device at the center Conduct the preregistration of the device at the cen-
side. (The preregistrartion of the device at the center ter side. (The preregistrartion of the device at the cen-
side can be skipped. After the initial connection, in ter side can be skipped. After the initial connection,
this case, register the device at the center side.) in this case, register the device at the center side.)

For the device registration method at the cen- For the device registration method at the
ter side, refer to the user's guide on CS center side, refer to the user's guide on CS
Remote Care center application. Remote Care center application.
2 I/O check mode, data collection clear valid 2 I/O check mode, data collection clear valid
Set [03-6] to "On (1)" on [Service mode] → Set [03-6] to "On (1)" on [Service mode] →
[System setting] → [Software DIPSW Setting]. [System setting] → [Software DIPSW Setting].
3 Initialization of CS Remote Care memory 3 Initialization of CS Remote Care memory
1. Press [Service mode] → [Machine Condi- 1. Press [Service mode] → [Machine Condi-
tion] → [I/O Check Mode]. tion] → [I/O Check Mode].
2. Enter "15" with numeric keys and confirm 2. Enter "15" with numeric keys and confirm
that "015-00" appears on the screen. that "015-00" appears on the screen.
3. Press [ID] button. 3. Press [ID] button.
4. Enter "98" with numeric keys and confirm 4. Enter "98" with numeric keys and confirm
that "015-98" appears on the screen. that "015-98" appears on the screen.
5. Press Start button and confirm that the 5. Press Start button and confirm that the
output check display switches to "FIN". output check display switches to "FIN".
4 CS Remote Care function ON 4 CS Remote Care function ON
Set [15-5] to "On (1)" from [Service mode] → Set [15-5] to "On (1)" from [Service mode] →
[System Setting] → [Software DIPSW Setting]. [System Setting] → [Software DIPSW Setting].
5 Set machine NIC as the NIC to be used 5 Set machine NIC as the NIC to be used
Set [16-7] to "On (1)" from [Service mode] → Set [16-7] to "On (1)" from [Service mode] →
[System Setting] → [Software DIPSW Setting]. [System Setting] → [Software DIPSW Setting].
6 http communication setting (Arbitrary setting) 6 http communication setting (Arbitrary setting)
When the http proxy server is used, be sure to When the http proxy server is used, be sure to
set with [CSRC http setting] on the [Extension for set with [CSRC http setting] on the [Extension for
maintenance] of Web Utilities. (Refer to P.271) maintenance] of Web Utilities. (Refer to P.271)
7 CS Remote Care system selection 7 CS Remote Care system selection
Press [Service mode] → [CS Remote Care] → Press [Service mode] → [CS Remote Care] →
[CS Remote Care] and then [http]. [CS Remote Care] and then [http].
8 Communication method selection 8 Communication method selection
Press [Duplex] on [CS Remote Care setting] screen. Press [Simplex] on [CS Remote Care setting] screen.

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When using http (Duplex) When using http (Simplex (from machine to center))
bizhub PRO 950

Step Operation Step Operation


9 ID code entry 9 ID code entry
1. Press [ID code]. 1. Press [ID code].
2. Enter the 7-digit serviceman ID with 2. Enter the 7-digit serviceman ID with
numeric keys and press [ID code] again. numeric keys and press [ID code] again.
10 Press [Detail Setting] to display [http (Duplex) 10 Press [Detail Setting] to display [http (Simplex)
Setting Menu] screen. Setting Menu] screen.
11 Basic setting 11 Basic setting
1. Press [Basic Setting] on the [http (Duplex) 1. Press [Basic Setting] on the [http (Simplex)
Setting menu] screen. Setting menu] screen.
2. Press [Center ID] and enter the center ID (5 2. Press [Center ID] and enter the center ID (5
digits). digits).
• The serial number that is input from [Serv- • The serial number that is input from [Serv-
ice mode] → [System Setting] → [Serial ice mode] → [System Setting] → [Serial
Number Setting] appears on [Device ID]. Number Setting] appears on [Device ID].
3. Press [Web Server] and enter the URL of 3. Press [Web Server] and enter the URL of
the Web server (Less than 255 English the Web server (Less than 255 English
one-byte characters) one-byte characters)
4. Press [Cryptogram] to make a selection to 4. Press [Cryptogram] to make a selection to
decide whether it is encrypted or not. decide whether it is encrypted or not.
(Default: Use Encryptogram). (Default: Use Encryptogram).
5. Press [OK]. 5. Press [OK].
12 Heart Beat setting *1 12 Heart Beat setting *1
1. Press [Heart Beat Setting] on the [http 1. Press [Heart Beat Setting] on the [http
(Duplex) Setting menu]. (Simplex) Setting menu].
2. Press [Heart Beat Setting] to make a selec- 2. Press [Heart Beat Setting] to make a selec-
tion to decide whether the Heart Beat func- tion to decide whether the Heart Beat func-
tion is made valid or invalid. (Default: tion is made valid or invalid. (Default:
Enable) Enable)
3. Press [Heart Beat Interval] to enter the 3. Press [Heart Beat Interval] to enter the
transmission interval of the Heart Beats (1 transmission interval of the Heart Beats (1
to 256 minutes, default: 30 minutes). to 256 minutes, default: 30 minutes).
4. Press [Heart Beat Fix Send] to make a 4. Press [Heart Beat Fix Send] to make a
selection to decide whether the fixed time selection to decide whether the fixed time
transmission of the Heart Beat is made transmission of the Heart Beat is made
valid or invalid. (Default: Enable) valid or invalid. (Default: Enable)
5. Press [Heart Beat Fix Send Time] to enter 5. Press [Heart Beat Fix Send Time] to enter
the time for the Heart Beat transmission at the time for the Heart Beat transmission at
the fixed time. the fixed time.
6. Press [OK]. 6. Press [OK].

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When using http (Duplex) When using http (Simplex (from machine to center))

bizhub PRO 950


Step Operation Step Operation
13 Date and time setting for the CS Remote Care 13 Date and time setting for the CS Remote Care
1. Press [Date/Time setting] on the [http 1. Press [Date/Time Setting] on the [http
(Duplex) Setting menu] screen. (Simplex) Setting menu] screen.
2. Press [Setting Time] to enter the year, 2. Press [Setting Time] to enter the year,
month, day, and time. month, day, and time.
• Press [Set] to move the cursor among the • Press [Set] to move the cursor among the
year/month/day/hour/minute fields. year/month/day/hour/minute fields.
3. Press [Time Zone] to enter the time zone. 3. Press [Time Zone] to enter the time zone.
• Press [ +/- ] to switch plus/minus of the • Press [ +/- ] to switch plus/minus of the
time zone. time zone.
4. Press [OK]. 4. Press [OK].
14 Turn on and off the sub power switch (SW2) of 14 Regular send setting
the main body. 1. Press [Periodical Transmission set] on the
[http (Simplex) Setting menu] screen.
2. Spacify the regular send schedule to the
center.
• Every month: Send it regularly to the center
on the same date. Sent date is set at the
end of the month by [EM].
• Every week: Send it regularly to the center
on the same time and the same day of the
week.
• Every day: Send it regularly to the center
on the same time everyday.
3. Press [OK].
15 First call execution 15 Data collecting setting
1. Press [Basic Setting] on the [http (Duplex) 1. Press [Data Collecting Setting] on the [http
Setting menu] screen. (Simplex) Setting menu] screen.
2. Press [First Call] to start the initial transmis- 2. Select data to be collected.
sion. • Basic data
3. When the initial transmission completes • Account track data
successfully, the CS Remote Care setting • Machine adjustment data
screen appears. • Coverage data
• Once the initial connection file is stored in 3. Press [OK].
the Web server normally, the registration on
the machine completes.
Note
• When the transmission error occurs
against the center, check the error
code that appears. (Refer to P.283)
• In case the device pre-registration at the
center side is skipped, it turns to be the
temporary registered status. The initial
connection is completed when the
device is registered at the center side.
16 Turn OFF/ON the sub power switch of the 16 Turn on and off the sub power switch (SW2) of
main body (SW2). *2 the main body.

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When using http (Duplex) When using http (Simplex (from machine to center))
bizhub PRO 950

Step Operation Step Operation


17 First call execution
1. Press [Basic Setting] on the [http (Simplex)
Setting menu] screen.
2. Press [First Call] to start the initial transmis-
sion.
3. When the initial transmission completes
successfully, the CS Remote Care setting
screen appears.
• Once the initial connection file is stored in
the Web server normally, the registration on
the machine completes.
Note
• When the transmission error occurs
against the center, check the error
code that appears. (Refer to P.283)
• In case the device pre-registration at
the center side is skipped, it turns to be
the temporary registered status. The
initial connection is completed when
the device is registered at the center
side.
1 Turn OFF/ON the sub power switch of the
main body (SW2). *2

*1 The Heart Beat function is a function to give notice of the equipment being in operation by uploading the
Heart Beat file periodically to the registered Web server. In the Heart Beat file, information of the total counter
and the status is included.
*2 The Heart Beart function does not work when SW2 of the main body is not turned OFF/ON after the First
Call finishes.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.11.5 List of combinations of E-mail CS Remote Care and Mail remote notification system
To change a combination of E-mail CS Remote Care and Mail remote notification system, refer to this table to

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configure the DIPSW setting or the mail account setting.

Case Mail remote E-mail CS Remote E-mail CS Remote Setting item Value Remark
notification sys- Care using the main Care using the con-
tem body NIC troller NIC
"Enable E-Mail notification" of Yes
the main body NIC Web Utilities
"Service mode - Software 1
1 { { — (*3)
DIPSW": 15-5 (*1)
"Service mode - Software 1
DIPSW": 16-7 (*2)
"Use the mail remote notification Yes
system" of the main body NIC
Web Utilities
2 { — { "Service mode - Software 1 (*4)
DIPSW": 15-5 (*1)
"Service mode - Software 0
DIPSW": 16-7 (*2)
"Use the mail remote notification Yes
system" of the main body NIC
Web Utilities
3 { — — "Service mode - Software 0 -
DIPSW": 15-5 (*1)
"Service mode - Software 0
DIPSW": 16-7 (*2)
"Use the mail remote notification Yes (*5)
system" of the main body NIC
Web Utilities
4 — { — "Service mode - Software 1 -
DIPSW": 15-5 (*1)
"Service mode - Software 1
DIPSW": 16-7 (*2)
"Use the mail remote notification No
system" of the main body NIC
Web Utilities
5 — — { "Service mode - Software 1 -
DIPSW": 15-5 (*1)
"Service mode - Software 0
DIPSW": 16-7 (*2)
* 1 Service mode - Software DIPSW: 15-5 (CS Remote Care function ON, 0=OFF, 1=ON)
* 2 Service mode - Software DIPSW: 16-7 (NIC selection of E-mail CS Remote Care, 0=controller NIC, 1=main
body NIC)
* 3 Mail remote notification system and CS Remote Care using the main body NIC share the same mail
account
* 4 Mail remote notification system and CS Remote Care using the controller NIC use separate mail accounts
* 5 Even when the mail remote notification system is not used, set it to "Yes" and conduct the mail initial set-
ting.

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9.11.6 Mail initial setting (In the case of the main body NIC)
Set the main body mail address and the mail server using Web Utilities.
bizhub PRO 950

1. Press [E-Mail initial setting] on [Extension for maintenance] of Web Utilities. Refer to P.67 for Web Utilities.
2. Conduct the following settings.
• Time difference: Enter the time zone.
• Sending mail (SMTP) server: Set the IP address of the SMTP server.
• SMTP port number: Set the port number of the SMTP server.
• Sending mail (SMTP) server Time out: Specify the timeout period.
• Interval between fetching mails: Set the interval for checking the new-arrivals.
• Receiving mail server: Set the IP address of the receiving mail server.
• Kind of mail spool: Set the type of the receive mail server (POP3/IMAP).
• POP3 (IMAP) port number: Set the port number of the receive mail server.
• User name on the server: Set the account name.
• Password: Set the account password.
• E-Mail Address of this copy machine: Set the E-mail address for machine.
• Enable POP (IMAP) before SMTP: Make a setting to decide whether the POP (IMAP) before SMTP Auth. is
used.
• Enable SMTP Authentication: Set whether to use SMTP Auth. or not. Set the User name and the pass-
word when using it.
3. Press [Apply].
4. Press [Sending and Receiving test] to make a transmission/reception test.

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9.11.7 Mail initial setting (In the case of controller NIC)


Set the main body mail address and the mail server.

bizhub PRO 950


1. Press [Utility/Counter].
2. Press [Administrator Setting] → [Network Setting] → [Controller NIC Setting] → [CSRC Setting].
3. Conduct the following settings.
• CSRC Send Setting: Select [Enable].
• SMTP server address: Select the address specifying method (IPv4/IPv6/host name) and press [SMTP
server address] to set the server address.
• Port number: Set the port number of the SMTP server.
• Admin. From Address: Set the mail address of the main body that is used for CSRC.
• Connection time out: Set the time-out period.
• Authentication setting: Specify the enable/disable of POP Before SMTP or SMTP Auth.
4. Press [Next] to conduct the following settings.
• POP Before SMTP time: Specify the POP Before SMTP time.
• SMTP Authentication Setting: Set the user ID, password, and realm.
5. Press [Next] to conduct the following settings.
• CSRC Receive Setting: When using E-mail duplex, select [Enable].
• POP server address: Select the address specifying method (IPv4/IPv6/host name) and press [POP server
address] to set the server address.
• Login name: Set the account name.
• Password: Set the account password.
• APOP authentication: Select the Enable/Disable.
• Port number: Set the port number of the POP server.
• Connection time out: Set the time-out period.
6. Press [Next] to conduct the following settings.
• Auto Receive Check: Select [Enable] normally. Select [Disable] to stop the auto receive check temporally
such as when the POP server is down. When [Disable] is selected, the mail cannot be received manually.
• Polling interval: Specify the polling interval.
• CSRC Communication Test: Make a transmission/reception test.
7. Press [OK].

9.11.8 http Communication Setting


Set with using Web Utilities when using http proxy server.

1. Press [CSRC http setting] on [Extension for maintenance] of Web Utilities. Refer to P.67 for Web Utilities.
2. Conduct the following settings.
• Enable Proxy Server: Select the check box when using the proxy server.
• Proxy Server Address: Set the IP address of the proxy server.
• Proxy Server Port: Set the port number of the proxy server.
• Web server URL: Set the URL of the Web server.
• Time out (seconds): Set the time-out period.
• Enable Authentication: Select the check box when conducting the authentification.
• User Name: Set the user name of the authentification.
• Password: Set the password of the authentification.
3. Press [Apply].
4. Press [Sending and Receiving test] to make a transmission/reception test.

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9.11.9 Software SW setting for CS Remote Care


bizhub PRO 950

Note
• Software SW bits data are written into the NVRAM board (NRB) every time a change is made. In
case you changed bit data by accident, be sure to restore the previous state.

A. Input procedure

1. "Service mode menu screen"


Press [09 CS Remote Care].
2. "CS Remote Care menu screen"
Press [01 CS Remote Care].
3. "CS Remote Care setting screen"
Press [ID Code] and enter the 7-digit ID Code.
4. Press [ID Code].
5. Press [Detail Setting].
6. "Setting menu screen"
Press [Software DIPSW Setting].
7. "Software DIPSW Setting screen"
Select the DIPSW number.
Use the left arrow key or the numeric keys.
8. Select the DIPSW bit number.
Use the right arrow key or the numeric keys.
9. Select DIPSW On (1), Off (0).
Use the [On (1)], [Off (0)].
10. Press [Return] to return to the "Setting menu screen."

Note
• About functions of each switch, refer to “B. List of software SW for CS Remote Care.”

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

B. List of software SW for CS Remote Care

bizhub PRO 950


Note
• Do not change any bit not described on this table

DIPSW Functions Bit Data Default


No. Bit 0 1
1 0 Dial mode Pulse dial Tone dial 1
1 Modem reception Receive*1 Do not receive*1 0
2 — — — 0
3 — — — 0
4 Baud rate *2 *2 0
5 *2 *2 0
6 *2 *2 0
7 *2 *2 1
2 0 Auto call on SC occurrence Do not call Call 1
1 Auto call on date specification Do not call Call 1
2 Auto call on the part replacement Do not call Call 1
3 Auto call on the drum replacement Do not call Call 1
4 Auto call on the periodic maintenance (PM) Do not call Call 1
5 — — — 0
6 — — — 0
7 Auto call when resetting the fixed replacement Do not call Call 0
parts
3 0 — — — 0
1 Auto call on the toner supply Do not call Call 1
2 Auto call on frequent JAM occurrence Do not call Call 1
3 Report on the waste toner box full Do not call Call 1
4 Reservation — — 0
5 to 7 Reservation — — 0
4 0 CS Remote Care communication mode *3 *3 0
1 *3 *3 1
2 to 7 — — — 0
5 0 Modem redial interval *4 *4 1
1 *4 *4 1
2 *4 *4 0
3 *4 *4 0
4 to 7 — — — 0

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DIPSW Functions Bit Data Default


bizhub PRO 950

No. Bit 0 1
6 0 Modem redial times *5 *5 0
1 *5 *5 1
2 *5 *5 0
3 *5 *5 1
4 *5 *5 0
5 *5 *5 0
6 *5 *5 0
7 — — — 0
7 0 Redial for response time out Do not redial Redial 1
1 to 7 — — — 0
8 0 Retransmission interval on E-Mail delivery error *6 *6 0
1 *6 *6 1
2 *6 *6 1
3 *6 *6 0
4 to 7 — — — 0
9 0 Retransmission times on E-Mail delivery error *7 *7 0
1 *7 *7 1
2 *7 *7 0
3 *7 *7 1
4 *7 *7 0
5 *7 *7 0
6 *7 *7 0
7 — — — 0
10 0 Time zone setting *8 *8 0
1 *8 *8 0
2 *8 *8 0
3 *8 *8 0
4 *8 *8 0
5 *8 *8 0
6 *8 *8 0
7 *8 *8 0
11 0 Timer 1 *9 *9 0
1 RING reception → CONNECT reception *9 *9 0
2 *9 *9 0
3 *9 *9 0
4 *9 *9 0
5 *9 *9 1
6 *9 *9 0
7 *9 *9 0

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

DIPSW Functions Bit Data Default

bizhub PRO 950


No. Bit 0 1
12 0 Timer 2 *10 *10 0
1 Dial request completed → CONNECT reception *10 *10 0
2 *10 *10 0
3 *10 *10 0
4 *10 *10 0
5 *10 *10 0
6 *10 *10 1
7 *10 *10 0
13 0 Timer 3 — — 0
1 Not used — — 1
13 2 Timer 3 — — 0
3 Not used — — 1
4 — — 0
5 — — 0
6 — — 0
7 — — 0
14 0 Timer 4 *11 *11 0
1 Line connection → Start request telegram deliv- *11 *11 0
2 ery *11 *11 0
3 *11 *11 0
4 *11 *11 0
5 *11 *11 1
6 *11 *11 0
7 *11 *11 0
15 0 Timer 5 *12 *12 0
1 Wait time for other side's response *12 *12 1
2 *12 *12 1
3 *12 *12 1
4 *12 *12 1
5 *12 *12 0
6 *12 *12 0
7 *12 *12 0
16 0 Retry data, timer 6 *13 *13 1
1 Initialization OK → Dial request *13 *13 1
2 *13 *13 1
3 *13 *13 1
4 *13 *13 1
5 *13 *13 1
6 *13 *13 1
7 *13 *13 1

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DIPSW Functions Bit Data Default


bizhub PRO 950

No. Bit 0 1
17 0 Call JAM date (main body) *14 *14 1
1 Valid copy quantity *14 *14 0
2 Call ADF JAM date *15 *15 1
3 Valid original feed quantity *15 *15 0
4 Call JAM date *16 *16 1
5 MCBJ setting *16 *16 0
6 Call ADF JAM date *17 *17 1
7 MOBJ setting *17 *17 0
18 0 Attention display Do not call Call 1
1 to 7 — — — 0
19 0 Reservation — — 0
1 E-mail/http communication mode Duplex Simplex 0
2 to 7 Reservation - - 0
20 0 http Heart Beat function ON OFF 0
1 http Heart Beat Fix send OFF ON 1
2 to 7 Reservation — — 0
21 to 40 0 to 7 Reservation — — 0

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*1 Modem reception Mode DIPSW No.1

bizhub PRO 950


1
Receive 0
Issue ATA by RING delivery
Do not receive 1
Do not issue ATA by RING delivery

*2 Baud rate Mode DIPSW No.1


7 6 5 4
1200 bps 0 0 1 1
2400 bps 0 1 0 0
4800 bps 0 1 0 1
9600 bps 0 1 1 0
19200 bps 0 1 1 1
38400 bps 1 0 0 0
57600 bps 1 0 0 1

*3 CS Remote Care communication mode Mode DIPSW No.4


1 0
Data modem 0 0
FAX (not used) 0 1
E-Mail 1 0
http 1 1

*4 Modem redial interval Mode DIPSW No.5


3 2 1 0
1 minute 0 0 0 1
2 minutes 0 0 1 0
3 minutes 0 0 1 1
4 minutes 0 1 0 0
5 minutes 0 1 0 1
6 minutes 0 1 1 0
7 minutes 0 1 1 1
8 minutes 1 0 0 0
9 minutes 1 0 0 1
10 minutes 1 0 1 0

*5 Modem redial times Mode DIPSW No.06


6 5 4 3 2 1 0
0 to 9 times 000 0000 to 000 1001
10 times 0 0 0 1 0 1 0
11 to 99 times 000 1011 to 110 0011

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*6 Retransmission interval on E-Mail delivery error Mode DIPSW No.08


bizhub PRO 950

3 2 1 0
0 minute 0 0 0 0
10 minutes 0 0 0 1
20 minutes 0 0 1 0
30 minutes 0 0 1 1
40 minutes 0 1 0 0
50 minutes 0 1 0 1
60 minutes 0 1 1 0
70 minutes 0 1 1 1
80 minutes 1 0 0 0
90 minutes 1 0 0 1
100 minutes 1 0 1 0
110 minutes 1 0 1 1
120 minutes 1 1 0 0

*7 Retransmission times on E-Mail delivery error Mode DIPSW No.09


6 5 4 3 2 1 0
0 to 9 times 000 0000 to 000 1001
10 times 0 0 0 1 0 1 0
11 to 99 times 000 1011 to 110 0011

*8 Time zone setting Mode DIPSW No.10


7 6 5 4 3 2 1 0
-12 to -1 1111 0100 to 1111 1111
0 0 0 0 0 0 0 0 0
1 to 12 0000 0001 to 0001100

*9 Timer 1 (RING reception → CONNECT recep- Mode DIPSW No.11


tion)
7 6 5 4 3 2 1 0
0 to 31 sec 0000 0000 to 0001 1111
32 sec 0 0 1 0 0 0 0 0
33 to 255 sec 0010 0001 to 1111 1111

*10 Timer 2 (Dial request completed → CONNECT Mode DIPSW No.12


reception)
7 6 5 4 3 2 1 0
0 to 63 sec 0000 0000 to 0011 1111
64 sec 0 1 0 0 0 0 0 0
65 to 255 sec 0100 0001 to 1111 1111

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*11 Timer 4 (Line connection → Start request tele- Mode DIPSW No.14
gram delivery)

bizhub PRO 950


7 6 5 4 3 2 1 0
0 to 31 (x 100 msec) 0000 0000 to 0001 1111
32 (x 100 msec) 0 0 1 0 0 0 0 0
33 to 255 0010 0001 to 1111 1111
(x 100 msec)

*12 Timer 5 (Wait time for other side's response) Mode DIPSW No.15
7 6 5 4 3 2 1 0
0 to 29 sec 0000 0000 to 0001 1101
30 sec 0 0 0 1 1 1 1 0
31 to 255 sec 0001 1111 to 1111 1111

*13 Retry data, timer 6 (Initialization OK → Dial Mode DIPSW No.16


request)
7 6 5 4 3 2 1 0
0 to 254 (x 5 msec) 0000 0000 to 1111 1110
255 (x 5 msec) 1 1 1 1 1 1 1 1

*14 Call JAM date (main body) Valid copy quantity Mode DIPSW No.17
1 0
3000 copies 0 0
6000 copies 0 1
9000 copies 1 0
12000 copies 1 1

*15 Call ADF JAM date Valid original feed quantity Mode DIPSW No.17
3 2
600 sheets 0 0
1200 sheets 0 1
1800 sheets 1 0
2400 sheets 1 1

*16 Call JAM date MCBJ setting Mode DIPSW No.17


5 4
500 0 0
1000 0 1
2000 1 0
3000 1 1

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*17 Call ADF JAM date MOBJ setting Mode DIPSW No.17
bizhub PRO 950

7 6
100 0 0
200 0 1
400 1 0
600 1 1

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9.11.10 Setup confirmation

bizhub PRO 950


1. "Service mode menu screen"
Press [09 CS Remote Care].
2. "CS Remote Care menu screen"
Press [01 CS Remote Care].
3. "CS Remote Care setting screen"
Make sure that only selected items for "E-Mail", "Modem" or "http" are displayed.

9.11.11 Maintenance call


As the CE starts the maintenance, enter the ID code of CE (7-digit number with which each CE is identified,
managed by a distributor.) to notify the center the start of maintenance. After the maintenance, pressing the
[Maintenance comp] notifies the center the completion of maintenance.

<At the start of maintenance>

1. "Service mode menu screen"


Press [09 CS Remote Care].
2. "CS Remote Care menu screen"
Press [01 CS Remote Care].
3. "CS Remote Care setting screen"
Press [ID Code] and enter the 7-digit ID Code.
4. Press [ID Code].

* During the maintenance, the start button blinks until the completion of the maintenance.

<At the end of maintenance>

5. "Service mode menu screen"


Press [09 CS Remote Care].
6. "CS Remote Care menu screen"
Press [01 CS Remote Care].
7. "CS Remote Care setting screen"
Press [Maintenance comp].

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9.11.12 Center call from manager


If the setup of CS Remote Care is completed, the manager can call the center of CS Remote Care.
bizhub PRO 950

1. Press [Utility/Counter].
2. "Utility Menu screen"
Press [06 Administrator Setting].
3. "Administrator Setting menu screen"
Press [06 System Connection].
4. "System Connection menu screen"
Press [User Call].
5. "User Call screen"
Press [Start].
If the setup is not completed, or if other call is made, the [Start] is grayed out, disabling to make a call.

About how to call the center and send various data of the main body on the specified date and time, refer to the
CS Remote Care center's manual.

9.11.13 Confirm communication log


You can output and confirm the communication log.

1. "Service mode menu screen"


Press [05 List Output].
2. "List Output menu screen"
Press [01 List Output].
3. "List output mode menu screen"
Press [Communication Log List].
4. Press [COPY].
5. Press the Start button to output the list.

For details of logs, refer to "9.7 List output."

9.11.14 Initialization of RAM for CS Remote Care


Initializing the RAM for CS Remote Care enables you to perform the setup again.

1. "Service mode menu screen"


Press [09 CS Remote Care].
2. "CS Remote Care menu screen"
Press [01 CS Remote Care].
3. "CS Remote Care setting screen"
Press [ID Code] and enter the 7-digit ID Code.
4. Press [ID Code].
5. Press [Detail Setting].
6. "Setting menu screen"
Press [RAM Clear].
7. "RAM Clear setting screen"
Press [Execute].
8. The confirmation screen appears.
Press [Yes].
9. The RAM is cleared, and the "CS Remote Care setting screen" appears.
10. Perform the setup again if necessary.

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9.11.15 Error code list


In the case of modem

bizhub PRO 950


Error code Error Solution
K00_00 Connection NG (Cannot connect from the modem, Redial and wait for re-reception.
timed out).
K00_01 No response (After connection, no start telegram Redial and wait for re-reception.
from the center detected).
K00_02 Copying. Could not be written in non-volatile mem-
ory, and line disconnected.
K00_03 Center ID mismatch. Confirm the center ID.
K00_04 Serial number mismatch. Confirm the serial number.
K00_05 Syntax error (when receiving undefined commands Redial.
or parameters).
K00_06 Received a write order for an unwritable item.
K00_07 Unread item error.
K00_08 Signal reception time out after a response detection Redial.
(after the start telegram shuttled).
K00_09 Already registered serial number.
K00_10 Communication error occurred because of the car- Redial.
rier OFF (NO CARRIER detected in the modem).
K00_11 Dialtone (NO DIALTONE) detected in the modem. Redial.
K00_12 Busy signal (BUSY) detected in the modem. Redial.
K00_13 NO ANSWER detected in the modem. Redial.
K00_14 Telegram error (irregular telegram received in Retry standard times, and redial.
response to the telegram you sent).
K00_15 Serial number not registered in the center (4 x 40
telegrams received).
K00_16 Errors not defined in the above -00 to 15 (last 2 dig- Redial.
its).
K00_17 Telephone number you must call was not registered.
K01_00 DSR turned OFF or remains turned OFF.
K01_01 Error on creating a message queue.
K01_02 Error on generating a task.
K01_03 Error on sending a message.
K01_04 Error on receiving a message.
K01_05 Received an error (NG) from the timer task.
K02_01 Modem initialization NG.
K03_00 Center call evacuation buffer is full. Cannot evacuate
any more.
*
The shaded error codes are the ones that may occur when a transmission is made from the main body to
the center.

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In the case of E-mail/http


bizhub PRO 950

Error code Error Solution


K05_90 Because of memory shortage, unable to secure
enough area for sending a mail.
K05_92 Controller in operation: unable to send a mail In the manual transmission, retry
because the controller is in operation. when the controller is idling. In the
auto transmission, an automatic retry
is performed after 1minute.
K05_93 Sending error: In the auto transmission, an auto-
(E-mail) Error comes back from the mail server. matic retry is performed after the
(http) Storing mail to Web server fails. specified time. Check if there is no
fault in the network environment and
the network settings.
K05_94 Machine in operation: unable to send a mail because In the manual transmission, retry
the machine is in operation. when the machine is idling. In the
auto transmission, an automatic retry
is performed after 1minute.
K05_95 Controller not connected: unable to send a mail Check the connection between the
because the controller is not connected. controller and the main body.
K05_96 Controller-driven SC: unable to send a mail because If there is the controller-driven SC, a
of a controller-driven SC (49-xx). mail cannot be sent through the con-
troller. Use a telephone.
This error does not occur with the
main body NIC.
K05_97 No response from controller

9.11.16 Troubleshooting
Check the followings when the main body neither receives the initial connection mail nor returns a response.
1) The center ID or the machine ID are not set in the main body.
2) The center ID or the machine ID are different (A machine ID error is not returned at the initial connection).
3) CS Remote Care function is disabled, or the phone line is selected in the CS Remote Care function selection.
4) Communication between the main body and the mail server is not proper (Check this with a transmission
test).

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9.12 ISW

bizhub PRO 950


Refer to "5. REWRITING FIRMWARE."

9.13 Finisher adjustment


9.13.1 Fold & Staple stopper adj. (FS-611)
A. Function
• Adjust the staple position in the sub scan direction while in the saddle stitching.

B. Usage
• Conduct this adjustment when the staple position in the sub scan direction of center folding is not within
the standard value.

Note
• Be sure "9.13.2 Half hold stopper adjustment (FS-611)" has been adjusted.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [01 Fold & Staple Stopper Adj.].
3. "Fold & Staple stopper adj. screen"
Press [Next] and [Back] to select the paper size and press [COPY].
4. Set the paper of the size you want to adjust set in the tray. Press the start button to output the test pat-
tern.
5. Check the saddle stitching staple position of the
outputted paper.
Standard value a: 0 ± 1mm

15sjf3c100na

6. When the value is not within the standard value, press [SERVICE].
7. "Fold & Staple stopper adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -128 (lower) to +127 (upper) 1 step = 0.1mm
8. Repeat steps 3 to 7 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.13.2 Half hold stopper adjustment (FS-611)


A. Function
bizhub PRO 950

• Adjust the folding position while in the center folding and saddle stitching.

B. Usage
• Conduct this adjustment when the folding position of center folding and saddle stitching is not within the
standard value.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [02 Half Fold Stopper Adj.].
3. "Fold stopper adjustment screen"
Press [Next] and [Back] to select the paper size and press [COPY].
4. Set the paper of the paper size you want to adjust. Press the Start button to output the test pattern.
5. Check the misalignment "a" on the edge of the
outputted paper. a
Standard value a: 0 ± 1mm

15sjf3c101na

6. When the value is not within the standard value, press [SERVICE].
7. "Fold stopper adjustment screen"
Enter a value through the numeric keys and press [Set].
Setting range: -128 to +127 1 step = 0.1mm
• In the case of the misalignment given in the step 5, enter a set value to the negative side.
8. Repeat steps 3 to 7 until the standard value can be obtained.

9.13.3 Cover sheet tray size adjustment (PI)


A. Function
• Adjust the detection size of PI cover sheet tray.

B. Usage
• This adjustment should be performed when the cover sheet tray size cannot be detected properly.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [03 Cover Sheet Size Adj.].
3. "Cover sheet tray size adj. screen"
Press [Next] and [Back] to select the tray. And then, set A4S (Metric area)/81/2 x 11S (Inch area) paper in
the PI tray selected.
4. Press [Start] and [Complete] message appears.
5. When adjusting other trays, repeat steps 3 and 4.

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9.13.4 Trimming stopper adjustment (TU)


A. Function

bizhub PRO 950


• Adjust the trimming amount.

B. Usage
• When the paper trimming amount is too large or tool small, adjust the trimming amount.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [04 Trimming Stopper Adj.].
3. "Trimming stopper adj. screen"
Press [Next] and [Back] to select the paper size and press [COPY].
4. Set the paper of the paper size you want to adjust. Press the Start button to output the test pattern.
5. Check the trimming "a" on the outputted paper.
Standard value a: 2mm or more a

Note
• Reducing the trimming amount less than
15smf3c003na
2mm may cause a trimming error.
6. When the value is not within the standard value, press [SERVICE].
7. "Trimming stopper adj. screen"
Enter a value of the trimming amount through the numeric keys and press [Set].
Setting range: -128 (reducing) to +127 (increasing) 1 step = 0.1mm
8. Repeat steps 3 to 7 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.13.5 Punch kit vertical position adjustment (PK)


A. Function
bizhub PRO 950

• Adjust the punch position of the punch kit (PK) in the main scan direction.

B. Usage
• Conduct this adjustment when the punch position in the main scan direction of the punch kit (PK) is not
within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [05 Hole-Punch Position Adj.].
3. "Hole-Punch Position Adj. menu screen"
Press [01 Punch Kit Vert. Pos. Adj.].
4. "Punch kit Horiz. pos. adj. screen"
Press [Next] and [Back] to select the paper size and press [COPY].
5. Set paper in the tray or PI, and press the start button of the main body or PI to output paper.
Note
• When equipped with ZU, adjustments from the main body paper feed is impossible.
• When equipped with ZU, set paper in PI and press the start button of PI to output paper.
6. Fold the output paper into two in the main scan
direction, and check the discrepancy "a" from the
center of the punch hole.
Standard value a: 0 ± 2mm [1]
[1] Center of the paper
[2] Center of the punch hole a

[2]

15knf3c002nb

7. When the value is not within the standard value, press [SERVICE].
8. "Punch kit Vert. pos. adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -50 (in front) to +50 (in back) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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9.13.6 Punch kit horizontal position adjustment (PK)


A. Function

bizhub PRO 950


• Check the punch position "a" of the output paper in the sub scan direction.

B. Usage
• Conduct this adjustment when the punch position in the sub scan direction of the punch kit (PK) is not
within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [05 Hole-Punch Position Adj.].
3. "Hole-Punch Position Adj. menu screen"
Press [02 Punch Kit Horiz. Pos. Adj.].
4. "Punch kit Vert. pos. adj. screen"
Press [Next] and [Back] to select the main body feed or PI feed and press [COPY].
5. Set the paper. Press the Start button to output the test pattern.
Note
• When equipped with ZU, adjustments from the main body paper feed is impossible.
• When equipped with ZU, set paper in PI and press the start button of PI to output paper.
6. Check the punch position "a" of the output paper
in the sub scan direction. a
Standard value a: 10.5 ± 5.0mm (metric area)
a: 9.5 ± 5.0mm (inch area)

15knf3c001nb

7. When the value is not within the standard value, press [SERVICE].
8. "Punch kit Horiz. pos. adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -50 (shorter) to +50 (longer) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.13.7 Punch unit vertical position adjustment (ZU)


A. Function
bizhub PRO 950

• Adjust the punch hole position in the sub scan direction while in the ZU.

B. Usage
• Conduct this adjustment when the punch position in the main scan direction of ZU is not within the stand-
ard value.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [05 Hole-Punch Position Adj.].
3. "Hole-Punch Position Adj. menu screen"
Press [03 PunchUnit Verti. Pos. Adj.].
4. "Punch unit Vert. pos. adj. screen"
Press [Next] and [Back] to select the paper size and press [COPY].
5. Set the paper of the paper size you want to adjust. Press the Start button to output the test pattern.
6. Fold the output paper in half in the main scan
direction, to check the misalignment "a" with the
punch center position.
Standard value a: 0 ± 2mm [1]
[1] Center of the paper
[2] Center of the punch hole a

[2]

15kvf3c002nb

7. When the value is not within the standard value, press [SERVICE].
8. "Punch unit Vert. pos. adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -50 (in back) to +50 (in front) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.13.8 Punch unit horizontal position adjustment (ZU)


A. Function

bizhub PRO 950


• Adjust the punch hole position in the sub scan direction while in the ZU.

B. Usage
• Conduct this adjustment when the punch position in the sub scan direction of ZU is not within the standard
value.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [05 Hole-Punch Position Adj.].
3. "Hole-Punch Position Adj. menu screen"
Press [04 PunchUnit Horiz. Pos. Adj].
4. "Punch unit Horiz. pos. adjustment screen"
Press [COPY].
5. Set the paper of the paper size you want to adjust. Press the Start button to output the test pattern.
6. Check the punch position "a" of the output paper
in the sub scan direction. a
Standard value a: 10.5 ± 5.0mm (metric area)
a: 9.5 ± 5.0mm (inch area)

15kvf3c001nb

7. When the value is not within the standard value, press [SERVICE].
8. "Punch unit Horiz. pos. adjustment screen"
Enter a value through the numeric keys and press [Set].
Setting range: -50 (longer) to +50 (shorter) 1 step = 0.1mm
9. Repeat steps 4 to 8 until the standard value can be obtained.

291
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.13.9 Punch registration loop adjustment (ZU/PK)


A. Function
bizhub PRO 950

• Adjust the registration loop amount for punching.

B. Usage
• Conduct this adjustment when the punch skew, paper creases, or a jam at the punch registration section
occurs.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [05 Hole-Punch Position Adj.].
3. "Hole-Punch Position Adj. menu screen"
Press [05 PunchRegistrationLoopAdj.].
4. "Punch Registration Loop Adj. screen"
Press [Next] and the [Back] to select an item you want to adjust, and press [COPY].
The item changes as follows:
Reverse (ZU)→ ADU (ZU) → PI Upper → PI Lower
5. Set paper in the tray or PI, and press the start button of the main body or PI to output paper.
6. When the trouble is not solved, press [SERVICE].
7. "Punch Registration Loop Adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -20 (larger) to +20 (smaller) 1 step = 0.8mm
8. Repeat steps 4 to 7 until the standard value can be obtained.

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9.13.10 Z-fold position adjustment (ZU)


A. Function

bizhub PRO 950


• Adjust the folding position on the Z-fold position.

B. Usage
• Conduct this adjustment when the folding position of Z-folding is not within the standard value.

Note
• When adjusting both the 1st fold and the 2nd fold, be sure to start with the 1st fold.
• The position of the 1st fold is based on the leading edge of paper and the position of the 2nd fold
is based on the position of the 1st fold. So, the dimension "b" in the step 7 varies when either posi-
tion of the 1st fold and the 2nd fold is changed.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [06 Z-Fold Position Adj.].
3. "Z-Fold Position Adj. menu screen"
Press [01 First Fold Adjustment] or [02 Second Fold Adjustment].
4. "1st fold position adj. screen" or "2nd fold position adj. screen"
Press [Next] and [Back] to select the paper size and press [COPY].
5. Set the paper of the paper size you want to adjust. Press the Start button to output the test pattern.
6. Check "a" and "b" of the output paper.
[1] 1st fold b
[2] 2nd fold [2]

Paper size Standard value (mm) a [1]


a b
A3 3.5 ± 1.5 Less than 209.0 15kvf3c003nb

B4 Less than 181.0


11 x 17 Less than 214.9
81/2 x 14 Less than 279.4

7. When the value is not within the standard value, press [SERVICE].
8. "1st fold position adj. screen" or "2nd fold position adj. screen"
Enter a value through the numeric keys and press [Set].
Setting range: -128 to +127 1 step = 0.1mm
• The dimension [1] in the step 7 gets smaller when the set value is moved to the positive side in the 1st
folding adjustment and gets larger when moved to the negative side. In the same manner, the dimension
[2] get smaller when moved to the positive side in the 2nd folding adjustment and get larger when moved
to the negative side.
9. Repeat steps 4 to 8 until the standard value can be obtained.

293
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.13.11 Adjusting the tri-folding position (FS-611)


A. Function
bizhub PRO 950

• Adjust the 1st folding position of the tri-folding.

B. Usage
• Conduct this adjustment when the 1st folding position of the tri-folding is not within the standard value.

Note
• The 2nd folding position (dimension "b") is mechanically adjusted. (Refer to "Mechanical adjust-
ment” in FS-611 Field service.)

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [07 Tri-Fold Position Adj.].
3. "Tri-Fold adjustment screen"
Press [Next] and [Back] to select the paper size and press [COPY].
4. Set the paper of the paper size you want to adjust. Press the Start button to output the test pattern.
5. Check "a" on the outputted paper.

Paper size Standard value (mm)


a b c
A4S 93 ± 2 102 ± 2 102 ± 2
81/2 x 11S 86.4 ± 2 97 ± 2 97 ± 2

c
a

b 15sjf3c102na

6. When the value is not within the standard value, press [SERVICE].
7. "Tri-Fold adjustment screen"
Enter a value through the numeric keys and press [Set].
Setting range: -128 (larger) to +127 (smaller) 1 step = 0.1mm
8. Repeat steps 4 to 7 until the standard value can be obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.13.12 Staple Finisher Pitch Adj (FS-611)


A. Function

bizhub PRO 950


• Adjust the staple intervals for the flat staple mode.

B. Usage
• Conduct this adjustment when the staple intervals of the flat stapling are not within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [08 Staple Finisher Pitch Adj.].
3. "2 positions staple pitch adjustment screen"
Press [COPY].
4. Press the Start button to output the test pattern.
5. Check the interval "a" between the staples.
Standard value a: 128 ± 6mm

a 15sjf3c103na

6. When the value is not within the standard value, press [SERVICE].
7. "2 positions staple pitch adjustment screen"
Enter a value through the numeric keys and press [Set].
Setting range:128 to 160 1 step = 1mm
8. Repeat steps 3 to 7 until the standard value can be obtained.

295
9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.13.13 Fold and staple pitch adjustment (FS-611)


A. Function
bizhub PRO 950

• Adjust the staple intervals of the saddle stitching mode.

B. Usage
• Conduct this adjustment when the staple intervals of the saddle stitching are not within the standard value.

C. Procedure

1. "Service mode menu screen"


Press [11 Finisher Adjustment].
2. "Finisher Adjustment menu screen"
Press [09 Fold & Staple Pitch Adj.].
3. "Fold and Staple staple pitch adjustment screen"
Press [COPY].
4. Press the Start button to output the test pattern.
5. Check the interval "a" between the staples.
Standard value a: 120 ± 6mm

a
15sjf3c104na

6. When the value is not within the standard value, press [SERVICE].
7. "Fold and Staple staple pitch adjustment screen"
Enter a value through the numeric keys and press [Set].
Setting range:120 to 160 1 step = 1mm
8. Repeat steps 3 to 7 until the standard value can be obtained.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.14 Administrator setting

bizhub PRO 950


Important
• The use of the [Security Strengthen Mode] in the [Administrator Setting] in the utility mode is lim-
ited only when the administrator authentication is set to "Authentication On."

9.14.1 Administrator authentication


A. Function
• To enhance security of the [Administrator Setting] of the Setting menu mode, configure the setting so that a
password is required to enter the [Administrator Setting].

B. Usage
• Conduct this setting for the common security administration.

C. Procedure

1. "Service mode menu screen"


Press [12 Administrator Setting].
2. "Administrator Setting menu screen"
Press [01 Admin. Authentication].
3. "Administrator Authentication Setting screen"
Press [Authentication On] and press [OK] to confirm.
4. To disable the authentication setting, press [Cancel] or [Authentication Off].

9.14.2 Administrator password setting


A. Function
• Configure a password to enter the [Administrator Setting] of the utility mode.
• The administrator password can also be set in the [Administrator Setting] of the utility mode.

B. Usage
• Conduct this setting for the common security administration.

Note
• The selection of the [Administrator Password Setting] is limited only when the [Administrator
Authentication] is set to "Authentication On."
• Do not use anything easily guessed by others such as your name, birthday.

C. Procedure

1. "Service mode menu screen"


Press [12 Administrator Setting].
2. "Administrator Setting menu screen"
Press [02 Administrator Password].
3. "Administrator Password Setting screen"
Enter an 8-digit password with alphanumeric keys.
Default is "00000000."
4. Press [OK] to register data.
Press [Cancel] to cancel the setting you entered.

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9. SERVICE MODE Field Service Ver.2.0 Sep. 2009

9.15 CE Setting
bizhub PRO 950

Important
• The use of the [Security Strengthen Mode] in the [Administrator Setting] in the utility mode is lim-
ited only when the [CE Authentication Setting] is set to "Authentication On."

9.15.1 CE authentication
A. Function
• To enhance security of the service mode, configure the setting so that a password is required to enter the
service mode.

B. Usage
• Conduct this setting for the maintenance security administration.

C. Procedure

1. "Service mode menu screen"


Press [13 CE Setting].
2. "CE Setting menu screen"
Press [01 CE Authentication Setting].
3. "CE Authentication Setting screen"
Press [Authentication On] and press [OK] to confirm.
4. To disable the authentication setting, press [Cancel] or [Authentication Off].

9.15.2 CE password setting


A. Function
• Configure a password to enter the service mode.

B. Usage
• Conduct this setting for the maintenance security administration.

Note
• The selection of the [CE Password Setting] is limited only when the [CE Authentication] is set to
"Authentication On."
• Do not use anything easily guessed by others such as your name, birthday.
• CE should not inform other people of the password.

C. Procedure

1. "Service mode menu screen"


Press [13 CE Setting].
2. "CE Setting menu screen"
Press [02 CE Password Setting].
3. "CE Password Setting screen"
Enter an 8-digit password with alphanumeric keys.
Default is "92729272."
4. Press [OK] to register data.
Press [Cancel] to cancel the setting you entered.

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Field Service Ver.2.0 Sep. 2009 9. SERVICE MODE

9.16 IC HDD format

bizhub PRO 950


Format the hard disk /2 (HDD2) on the IC
Formatting enables you to secure space/delete internal data.

A. Procedure

1. "Service mode menu screen"


Press [14 IC HDD Format].
2. " IC HDD Format menu screen"
Press [01 IC HDD Format].
3. "IC HDD Format screen"
HDD format includes the following 5 items.
[All]
[Document]
[Parameter]
[Font]
[Spool]
4. Press the item you want to format.
5. "Execute Format screen"
The message "Execute Format Yes/No?" appears.
Press [Yes].

B. Purpose of each item


• [All]
Formats all areas of the hard disk.
This is equal to performing the following four operations at once. Conduct this on such occasions as
replacing the hard disk /2 (HDD2).
• [Document]
Formats the document storage area. Conduct this when deleting the Scan to HDD job.
• [Parameter]
Formats the storage area for the controller setting information.
Conduct this when deleting the whole setting information on the print controller (the network setting and
default settings of each port, etc).

Note
• Be sure to output the settings information list before formatting parameters.

• [Font]
Formats the font data storage area.
Conduct this when deleting downloaded external font data.

Note
• By formatting, all downloaded external fonts are deleted.

• [Spool]
Formats the spool area.
There is no need to format this area alone.

299
10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

10. ADJUSTMENT FOR POD


bizhub PRO 950

10.1 Before using the adjustment for POD


This section describes how to make adjustments to improve image quality (The front and back registration,
image density) and paper feeding so as to satisfy the needs of customers (especially POD customers) who
demand even higher quality of image and feeding than the factory settings.

10.2 The front and back registration


Align image printing position on the front side and back side.
Misalignment of image printing position occurs for the following reasons.
• The image leading edge on the front and back side are different. Thus, in case leading edge timings are
misaligned, image positions on the front and back side are misaligned.
• Even the standard size papers are not cut off according to the standard size.
• A paper that passes the fusing section becomes smaller because of moisture evaporation of the paper due
to heat. In duplex printing, the front side passes the fusing section twice and the back side passes once,
thus image on the front side becomes smaller than the back side.
• The shrinkage ratio in passing the fusing section is different depending on the paper type, paper brand,
temperature/humidity of a paper storage location. To adjust misalignment due to these factors, use the
front and back adjustment in the user mode, selecting [MACHINE] - [Paper Setting] - [Register Type/
Weight]. To adjust misalignment due to individual difference of each tray, select the tray you want to adjust
in the user mode, selecting [MACHINE] - [Paper Setting] - [Tray Setting]. Then, select [Change] - [Both
Sides Adj.] to make an adjustment.

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Field Service Ver.2.0 Sep. 2009 10. ADJUSTMENT FOR POD

10.2.1 The front and back registration (printer)


A. Procedure

bizhub PRO 950


1. Adjust the paper skew on both side.
With the registration roller paper skew adjustment in the mechanical adjustment, adjust the skew of the
sub scan direction on both side to be parallel to each other.

[1] Front
[2] Back

[1]
[2] 1050fs3350c

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10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

2. Adjust distortion in the main scan direction on both sides.


bizhub PRO 950

Remove the cover of the photo conductor section. Mark current position of the positioning plate [1] as a refer-
ence point with something like a pencil. Loosen 2 screws [2] to move the positioning plate [1] side to side and move
the shaft [3] that positions the write unit, thus adjusting the distortion and making the lines in the main scan direction
parallel on both sides.
When distortion is found as shown in the drawing below, move the positioning plate to the right.

Reference
• Attaching the long screw M4 to the shaft [3] makes the adjustments easy.

[3] [2]

[1]

[4]
[5]
a0y5f3c013ca

[4] Front [5] Back


3. Use the service mode to adjust various image timing in the front side of printer system.

Note
• With the [Printer Centering Adjustment] in the service mode, there is no adjustment for individ-
ual tray. In case you need to adjust individual tray, select the user mode, selecting [MACHINE] -
[Paper Setting] - [Tray Setting]. Then, select [Change] - [Both Sides Adj.] to make adjustment
with the Image Shift function.

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Field Service Ver.2.0 Sep. 2009 10. ADJUSTMENT FOR POD

4. Adjust the leading edge timing of the back side.

bizhub PRO 950


Use [Printer S2 Restart Timing] in the service mode. Use the cross on the figure A to align the leading edge
timing of the back side to that of the front side.

[1] Front
A
[2] Back

[1]
[2] 1050fs3043c

5. Align the magnification of the back side to the front side.


Use [Printer S2 FD-Mag. Adj.] and [Printer S2 CD-Mag. Adj.] to align magnification of the back side to the
front side.

[1] Front
[2] Back

[1]
[2]
1050fs3044d

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10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

6. Adjust the centering of the back side.


bizhub PRO 950

At the user mode, select the tray you want to adjust from [MACHINE] - [Paper Setting] - [Tray Setting].
Then, select [Change] - [Both Sides Adj.] to make adjustment. Use the Image Shift function to align the
centering of the back side on the figure A to the front side.

Note
• With the [Printer Centering Adjustment] in the service mode, there is no adjustment for individ-
ual tray.
• Since a test pattern cannot be output in the user mode, output an image from a PC so you can
confirm the image centering or use [Test Pattern Output Mode] in Service mode.
• The [Tray Setting] you set in step 5 is an individual adjustment, in which the updated settings are
not applied to the registered paper type. Thus, to change the registered paper type, select the
paper name key you want to adjust in [MACHINE] - [Paper Setting] - [Register Type/Weight].
Make the adjustment with the Image Shift function of [Both Sides Adj.].

[1] Front
A
[2] Back

[1]
[2] 1050fs3045c

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Field Service Ver.2.0 Sep. 2009 10. ADJUSTMENT FOR POD

10.2.2 The front and back registration (scanner)


A. Procedure

bizhub PRO 950


1. Set a test chart on the original glass. Make the sub scan magnification with [Scanner FD-Mag. Adj.] in the
service mode.
2. Set a test chart on the original glass. Adjust distortion with [Scanner (Orig. Glass) Distortion (Main)] and
[Scanner (Orig.Glass) Distortion (Sub)] in the service mode.
3. Align the leading edge timing of both sides.
Use [Scanner Restart Timing] in the service mode. Use the cross on the figure A to align the leading edge
timing of both sides.

[1] Front
A
[2] Back

[1]
[2] 1050fs3046c

4. Align the centering of both sides.


Use [Scanner Centering Adj.] in the service mode to align the centering of both sides on the figure A.

[1] Front
A
[2] Back

[1]
[2] 1050fs3047c

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10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

5. Adjust the original skew.


bizhub PRO 950

Remove the original stopper plate /Rr, and mark the current position of the adjustment plate [1] with
something like a pencil. Loosen the screw [2] to move the adjustment plate [1] up and down, thus adjust-
ing the mounting position of the original stopper plate /Rr.

[1] [2]

[1]
[2] 1050fs3048c

[1] Front [2] Back


6. Perform steps 3 and 4 to adjust the misalignments of timing and centering caused by the original skew
adjustment and the magnification adjustment.

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Field Service Ver.2.0 Sep. 2009 10. ADJUSTMENT FOR POD

10.2.3 The front and back registration (ADF)


A. Procedure

bizhub PRO 950


1. Set an adjustment chart on the ADF. Make the sub scan magnification, leading edge timing and centering
adjustment on the front side with [ADF FD-Mag. Adjustment], [ADF restart timing adj.(SIDE1)] and [ADF
centering adj.(SIDE1)] in the service mode.
2. Set the "adjustment chart" on the ADF. Adjust a distortion with [Scanner(ADF) Distortion adj.(Main)] and
[Scanner(ADF) Distortion adj.(Sub)] in the service mode.
3. Align the leading edge timing of both sides.
Use [ADF restart timing adj. (SIDE2)] in the service mode. Use the cross on the figure A to align the leading
edge timing of the back side to the front side.

[1] Front
A
[2] Back

[1]
[2] 1050fs3049c

4. Align the centering of both sides.


Use [ADF centering adj.(SIDE2)] in the service mode to align the centering of the back side on the figure A
to the front side.

[1] Front
A
[2] Back

[1]
[2] 1050fs3050c

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10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

5. Adjust the ADF paper skew.


bizhub PRO 950

With the ADF paper skew adjustment in the mechanical adjustment, adjust the skew on the front and
back side.

[1] Front
[2] Back

[1]
[2] 1050fs3051d

6. Perform steps 3 and 4 to adjust the misalignments of timing and centering caused by the ADF paper skew
adjustment.

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Field Service Ver.2.0 Sep. 2009 10. ADJUSTMENT FOR POD

10.2.4 The front and back registration by user (by paper brand)
Even when conducting the front and back registration in 10.2.1 to 10.2.3, adjustments may be required

bizhub PRO 950


depending on the type and brand of paper to be used.

Note
• Check to see if the front and back registrations in 10.2.1 to 10.2.3 are completed.

A. Procedure

1. From "MACHINE screen" in the user mode, press [Paper Setting].

2. Press [Register Type/Weight].

3. Press the name key of paper you want to change, or press [Next] to register paper newly.

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10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

4. Enter the type of paper, the name of paper, the weight, the color paper and the punch hole. For the type of
bizhub PRO 950

paper and the weight, refer to "23. PAPER SETTING".

5. Press [Both Sides Adj.], and adjust the front and back registration.

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Field Service Ver.2.0 Sep. 2009 10. ADJUSTMENT FOR POD

10.2.5 The front and back registration by user (for fine adjustments)
Even when conducting the adjustments for brand of paper as described in 10.2.4, an adjustment may be

bizhub PRO 950


required depending on the number of tray in which paper is fed, the storage condition (temperature and humid-
ity) of paper and the temperature and humidity in the room, etc.
This adjustment describes the method for fine adjustment of each tray to the front and back adjustment of the
paper brand setting described in 10.2.4.

Note
• Check to see if the front and back registrations in 10.2.1 to 10.2.4 are completed.

1. From "MACHINE screen" in the user mode, press [Paper Setting].

2. Press [Tray Setting].

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10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

3. Press the tray key you want to adjust, and then press [Change setting].
bizhub PRO 950

4. Press [Both Sides Adj.].

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Field Service Ver.2.0 Sep. 2009 10. ADJUSTMENT FOR POD

5. Register the front and back of the paper.

bizhub PRO 950


There are two modes for the registration, automatic (adjustment) and manual (adjustment).
• Manual registration (adjustment)

• Automatic registration (adjustment)


Press [Chart Adjustment] to execute the automatic registration (adjustment).

6. When adjusting another tray, repeat the steps 3 to 5.

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10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

10.3 Settings for feeding carbonless paper


bizhub PRO 950

When using carbonless paper (thin paper), take the following measures.

Reference
• The carbonless paper adheres to the conveyance belt under suction while it is conveyed by the belt. This
makes the paper reading edge to be flipped up when it comes to the fusing section, and the reading edge
is rubbed against the fusing entrance guide causing soiled on the printed side.

Note
• When feeding carbonless paper, take the following countermeasures.
a) When printing on carbonless middle sheets, 50mm width of the sheet leading edge reacts by
the pressure and changes in color. If this cannot be allowed, use middle sheets 60 mm longer in
main scan direction, and 20 mm longer in sub scan direction to trim off the discolored portion.
b) Set carbonless paper in SEF position (the narrower side of paper comes to the paper feed roller side).
c) Set the paper so that the paper curls convexly in the conveyance section.
d) Allowable curl amount is less than 3 mm.
e) Only [Simplex mode] is acceptable for carbonless paper.

A. Preparation
1. Refer to " 23.1 Relationship between the optimum value and the control of each of setting items by paper
brand (U.S.A. paper) (for fusing hard roller) " and conduct the setting that is suitable for paper.

2. Carry out the following mechanical adjustment.


• Weaken the separation pressure of the paper feed section for 1 step. (Refer to P.320)

B. Procedure

1. Pull out the ADU main body. (Refer to Theory of Operation of the main body P.214 )
2. Turn over the conveyance belt [1] so that the suction holes [2] can be seen.

[2] [1] 1050fs3355c

314
Field Service Ver.2.0 Sep. 2009 10. ADJUSTMENT FOR POD

3. Install the cover [2] with the screw [1].

bizhub PRO 950


[2] [1] 1050fs3356c

4. Reinstall the above parts following the removal steps in reverse.

315
10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

10.4 Image density adjustment


bizhub PRO 950

10.4.1 Darken image density


Print industry customers may demand image settings with dark image density in the shadow area such as the
offset printing.
This section describes how to adjust the shadow area (max. density) to make its image density darker.
If the adjustment to make image density darker is not performed properly, toner spillage or image background
occurs. By this procedure, the density can be adjusted more safely, minimizing occurrences of these problems.
However, perform this adjustment only when necessary.
Related adjustments are as follows.
• Utility mode
1) Image density selection
This setting changes the charger voltage and the developing bias.
• Service mode
1) DIPSW23-2/3/4 toner density of developer
This setting changes the developing roller rotation and toner density, thus changing the toner density of
developer without changing image density.
2) 2) DIPSW27-2/3 image density selection (toner control patch density)
This setting changes the developing bias for creating the toner control patch formed on the drum to deter-
mine toner density, thus changing toner density of developer to change image density.

A. Procedure

1. With the image density selection of the density setting in the utility mode, set Darker [+1].
2. In the test pattern output mode, output the test pattern No.11 to check image density.
3. When image density is insufficient, set the image density selection "approx. 0.5% up" in the DIPSW27-2/
3.
4. With the DIPSW23-2/3/4 toner density of developer, set "approx. 0.5% down" or "approx. 1.0% down" to
prevent from image background and toner spillage.
5. Output 500 prints of test pattern No.11 in the test pattern output mode.

Note
• The settings in steps 3 and 4 change the toner density of developer. Thus, image density does
not change without making prints.
6. Confirm image density.
7. When image density is insufficient, set the image density selection "approx. 1.0% up" in DIPSW27-2/3.
8. With DIPSW23-2/3/4 toner density of developer, set "approx. 1.5% down."
9. Output 500 prints of the test pattern No.11 in the test pattern output mode.
10. Confirm image density.

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Field Service Ver.2.0 Sep. 2009 10. ADJUSTMENT FOR POD

10.4.2 Lighten image density


Such printing materials as books use lighter letters so as to reduce readers' eyestrain. Thus, print industry cus-

bizhub PRO 950


tomers may demand light image settings.
This section describes how to lighten image density of the shadow section (max. density) without changing
image density of the highlight section.
If the adjustment to make image density lighter is not performed properly, white spots in the shadow section
occurs. By this procedure, the density can be adjusted more safely, minimizing occurrences of problems. How-
ever, perform this adjustment only when necessary.
Related adjustments are as follows.
• Utility mode
1) Image density selection
This setting changes the charger voltage and the developing bias.
• Service mode
1) DIPSW5-2/3 image density selection (laser PWM) for copier
This setting changes the image writing laser PWM.

A. Procedure

1. With the image density selection of the density setting in the utility mode, set Lighter [-1].
2. Output test pattern No.11 in the test pattern output mode to confirm image density.
3. When image density is insufficient, repeat steps 1 and 2 until "-5."
4. When image density is insufficient, set as "lighter" in the DIPSW5-2/3.
5. Output test pattern No.11 in the test pattern output mode to confirm image density.
6. When image density is insufficient, set as "lightest" in the DIPSW5-2/3.
7. Output test pattern No.11 in the test pattern output mode to confirm image density.

317
10. ADJUSTMENT FOR POD Field Service Ver.2.0 Sep. 2009

10.5 User setting of each paper brand


bizhub PRO 950

For the user setting method for paper which is commonly used in the POD market, refer to "23. PAPER SET-
TING", by paper brand.
This document shows the optimum set values for paper brands tested by KMBT.
However, it does not assure the same image quality and paper feed ability as the paper specified by KMBT. Only
the basic performance under usual environment (temperature and humidity) has been tested and confirmed.
Information on other brand of paper will be also provided when the test is finished, by updating the document.

318
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11. MECHANICAL ADJUSTMENT

bizhub PRO 950


11.1 Main body
11.1.1 Mis-centering adjustment of the trays 1, 2 and 3
A. Purpose
• When the center position does not come within the standard value even with the printer mis-centering
adjustment of Service mode, adjust the center of the printed image and the paper.

B. Usage
• Conduct this adjustment to adjust the misalignment of the center of the printed image and the paper from
the mis-centering tray.

C. Procedure
1. Disable (data=1) the Software DIPSW12-3 "Printer
mis-centering correction." (Refer to P.229)
2. Output the test pattern (No.16) and check the
mis-centering of the image without automatic cor-
rection.
3. Pull out the paper feed tray. (Refer to Theory of
Operation of the main body P.306, P.310.)
4. If any paper remaining, remove it.
5. If the paper guide [1] is at the small size position,
stretch the guide.
6. Loosen 2 screws [2].
7. Move the paper guide [1]. According to the mis-
centering checked in step 2, adjust the center
[1] position using the marking line [3].
8. Tighten 2 screws [2].

[2]

[3]
57gaf3c010na

9. Set A3 size paper on the tray.


10. Output test pattern (No.16) and check that the
mis-centering between the center of the paper [1]
[2] and the copied test pattern [2] is within the stand-
ard value (less than 0 ± 1.5mm [3]).
[3]
11. When not up to the standard value, repeat the
[1] steps 3 to 10.
12. Enable (data=0) the Software DIPSW12-3 "Printer
mis-centering correction." (Refer to P.229)

a0y5f3c014ca

319
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.1.2 Separation pressure adjustment of the tray1, 2 and 3


A. Purpose
bizhub PRO 950

• Increase or decrease the separation pressure in feeding paper from the trays 1, 2, and 3 and prevent the no
feed and the double feed.

B. Usage
• Perform the adjustment when the no feed (paper is conveyed to the paper feed roller section but stops
there) or the double feed occurs at the paper feed.

Note
• Affected by the paper type and the operating environment (the no feed is likely in the low temper-
ature environment and the double feed is likely in the high temperature environment).
• Excess adjustment may reverse the symptom.

C. Procedure
1. Pull out the paper feed tray. (Refer to Theory of
Operation of the main body P.306, P.310.)
2. Change the installation position [1] of the spring.

Note
• The separation pressure gets stronger when
sliding it in the direction of [3] and gets
weaker when sliding it in the direction of [2].
Weak: Improves double feed jams.
Strong: Improves no feed jams.

Reference
• The spring pressure changes approx. 10%
each time the position is slid 1 scale in either
direction.

3. Set the tray to perform copying/printing. Check


whether the no feed or the double feed occurs or
not.
4. In case either jam occurs, repeat steps 1 to 3.

[3] [1] [2] 57gaf3c017na

320
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.1.3 Paper feed roller pressure adjustment of the trays 1, 2 and 3

bizhub PRO 950


A. Purpose
• Increase the pressure in feeding paper from Tray 1, 2, 3 to prevent the no feed.

B. Usage
• Conduct this adjustment when no feed occurs even with the separation pressure adjustment of the tray.

C. Procedure
1. Pull out the paper feed tray. (Refer to Theory of
Operation of the main body P.306, P.310.)
2. Place the paper feed assist plate [3] on the paper
[1]
feed assist plate holder [2] of the pick-up roller
assembly [1] and fasten it with the 2 screws [4].

Note
[4] • Up to 6 paper feed assist plates (P/N:
[3] [2] 56UA4070) can be installed. When installing
up to 3 plates, use M3 x 6mm screws and
when installing 4 to 6 plates, use M3 x 8mm
screws.

3. Check the pick-up release amount.


(Refer to P.329)
4. Set the tray.
5. Make test copy and check that no feed or the
double feed does not occur.
57gaf3c012na
6. When no improvement is made, repeat steps 1 to
5.

321
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.1.4 Lift tray horizontal adjustment of the trays 1, 2 and 3


A. Purpose
bizhub PRO 950

• Get back the lift trays of tray 1, 2, 3 to the horizontal position if the trays are inclined.

B. Usage
• Conduct this adjustment when the paper feed jam often occurs or when the lift wire is replaced.

C. Procedure
1. Pull out the paper feed tray. (Refer to Theory of
Operation of the main body P.306, P.310.)
2. If any paper remaining, remove it.
3. In order to remove the tray with the lift tray
brought up, put the rubber eraser [2] under the
up/down drive connecting lever [1].

[2]
[1]
57gaf3c013na

4. With the tray set, check the lift tray to see if it has
[3] [3] completed the up operation by listening to the
operating sound of the paper lift motor, and then
pull out the tray again.
5. Remove the tray. (Refer to Theory of Operation of
the main body P.306, P.310.)
6. While holding the pulley mounting bracket [1] by
[4] [4]
hand, loosen the screw [2] and, with the marking
[3] used as a guide, make the lift plate [4] horizon-
tal.
7. Tighten up the screw [2].

Note
• After completion of adjustments, be sure to
take off the rubber eraser set under the up/
down drive connecting lever.
[1]

8. Place paper in it, and set the tray.


9. Make test copy and check that the jam does not
occur and the paper feeding is normally con-
[2] ducted.
57gaf3c014na
10. When the condition is not improved, repeat steps
1 to 9.

322
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.1.5 Incline adjustment of the registration section


A. Purpose

bizhub PRO 950


• Adjust when all printed images have inclines.

B. Usage
• Conduct this adjustment when all printed images have inclines.

C. Procedure
1. Pull out the duplex section.
2. Open the jam release cover [1] and remove the
screw [2].
[2]
3. Loosen 1 screw [3] and 3 screws [4].
[4]
[1] 4. Move the registration section [5] in the direction of
the arrow [6] based on the screw [3].
5. Tighten 1 screw [3] and 3 screws [4].
6. Make test copy and check the paper skew.
7. In case it is not improved, repeat steps 1 to 6.
[5]

[6]

[3]
[4]

a0y5f3c001ca

323
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.1.6 Incline adjustment of the trays 1, 2, and 3


A. Purpose
bizhub PRO 950

• Adjust the incline of the image printed from the trays 1, 2, and 3.

B. Usage
• Conduct this adjustment when the inclines of the paper and the other trays are different even with the reg-
istration section incline adjustment. All paper, however, is adjusted at the registration section so the effect is
a little.

C. Procedure
1. Output test pattern (No.16) continuously and
check the incline.
2. Pull out the paper feed tray. (Refer to Theory of
Operation of the main body P.306, P.310.)
3. Remove the tray cover and then remove the
paper lift unit. (Refer to Theory of Operation of the
main body P.196.)

Note
• When conducting the adjustment of the tray
3, the paper lift unit is not required to be
[2]
removed.

4. Loosen the 2 screws [1] and slide the installation


position of the adjustment plate [2].
5. Tight up the 2 screws [1] securely to fix the adjust-
ment plate.
6. Reinstall the above parts following the removal
steps in reverse.
[1] 7. Output test pattern (No.16) continuously and
check the paper skew.
57gaf3c015na
8. When the condition is not improved, repeat steps
1 to 6.

324
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.1.7 Separation pressure adjustment of the bypass tray


A. Purpose

bizhub PRO 950


• Increase or decrease the separation pressure in feeding paper from the bypass tray, and prevent the no
feed and the double feed.

B. Usage
• Perform the adjustment when the no feed (paper is conveyed to the paper feed roller section but stops
there) or the double feed occurs at the paper feed.

Note
• Affected by the paper type and the operating environment (the no feed is likely in the low temper-
ature environment and the double feed is likely in the high temperature environment).
• Excess adjustment may reverse the symptom.

C. Procedure
1. Remove the bypass tray. (Refer to Theory of
Operation of the main body P.201.)
2. Change the installation position [1] of the spring.

Note
• The separation pressure gets stronger when
the spring is changed to the position indi-
cated by [2] and gets weaker when changed
to the position indicated by [3].
[2] [3] Weak: Improves double feed jams.
Strong: Improves no feed jams.

Reference
• The spring pressure changes approx. 15%
each time the installation position is changed
1 scale in either direction.

3. Set the bypass tray to the main body.


[1] 4. Make test copy and check that no feed or the
double feed does not occur.
57gaf3c018na
5. In case either jam occurs, repeat steps 1 to 4.

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11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.1.8 Paper feed height adjustment of the trays 1, 2 and 3


A. Purpose
bizhub PRO 950

• Change the upper position of the lift tray, prevent no feed and the paper edge folding, and feed the paper
with a large amount of curl.

B. Usage
• Conduct this adjustment when no feed or the paper edge folding occurs and when feeding paper with a
large amount of curl.

Note
• Since this adjustment affects the pick-up release amount, be sure to adjust the pick-up release
amount after completion of the adjustment. (Refer to P.329)

C. Procedure
1. Pull out the paper feed tray. (Refer to Theory of
Operation of the main body P.306, P.310.)
2. If any paper remaining, remove it.
3. In order to remove the tray with the lift tray
brought up, put the rubber eraser [2] under the
up/down drive connecting lever [1].

[2]
[1]
57gaf3c019na

326
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

4. With the tray set, check the lift tray to see if it has
[1]

bizhub PRO 950


completed the up operation by listening to the
operating sound of the paper lift motor, and then
[2]
pull out the tray again.
5. Measure the upper surface of the entrance guide
[1] and that of the lift tray [2] and check to see if
the measured values [3] are within the standard
value.
When they are not up to the standard or, although
they are within the standard value, the edge of the
paper is folded, conduct the adjustments on and
[5] [6] [4] after step 6.
Standard value: 2mm to 5mm
6. Remove the pick-up roller assembly. (Refer to
Theory of Operation of the main body P.188.)
7. Remove the conveyance cover. (Refer to Theory
of Operation of the main body P.194.)
8. Record a mark [5] for the height of the upper sen-
sor placing plate [4].
9. Remove 2 screws [6], and place them temporarily
in the slotted hole [7] on the upper limit sensor
placing plate [4].
[7] [4] 10. Adjust the height of the sensor placing plate [4],
and fix it with the screws [6].

Note
• Fix the upper limit sensor placing plate [4]
horizontally.

Adjustment standard
• Lifting the upper limit sensor position lowers
the height of the pick-up roller [8]. (The differ-
[6]
ence of elevation [3] between the feed roller
[8] [9] [9] and the pick-up roller [8] becomes larger.)
• Lowering the upper limit sensor position lifts
the height of the pick-up roller [8]. (The differ-
ence of elevation [3] between the feed roller
[9] and the pick-up roller [8] becomes
[3] smaller.)
• In case a no feed occurred, lower the upper
limit sensor.
• In case a double feed occurred, lift the upper
57gaf3c020na limit sensor.
• When the edge of paper is folded, bring up
the upper limit sensor position.
• When paper curls up, bring down the upper
limit sensor position.
11. Reinstall the above parts following the removal
steps in reverse.

327
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

Note
• Setting the tray with the pick-up roller failed
bizhub PRO 950

to be installed results in the paper lift plate


not stopping at the upper limit, thus causing
damage to the tray. Be sure to install it.
• After completion of adjustments, be sure to
take off the rubber eraser set under the up/
down drive connecting lever.

12. Put paper in the tray and set it.


13. Make test copy and check to see if there occurs a
no feed or a jam. When the condition is not
improved, repeat steps 6 to 12.

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Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.1.9 Pick-up release amount adjustment of the trays 1, 2 and 3


A. Purpose

bizhub PRO 950


• Change the height of the pick-up roller in order to prevent no feed.

B. Usage
• Conduct this adjustment when adjusting the feeding height (upper limit) of the trays 1, 2, and 3.

C. Procedure
1. Remove the tray.
2. If any paper remaining, remove it.
3. In order to remove the tray with the lift tray
brought up, put the rubber eraser [2] under the
up/down drive connecting lever [1].

[2]
[1]
57gaf3c021na

329
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

4. With the tray set, check the lift tray to see if it has
[2]
bizhub PRO 950

completed the up operation by listening to the


[3]
operating sound of the paper lift motor, and then
pull out the tray again.
5. Remove the conveyance cover. (Refer to Theory
of Operation of the main body P.194.)
6. Pull the pick-up solenoid [1] moving section and
measure the clearance between the lower surface
of the pick-up roller [2] and the upper surface of
the lift tray [3] with a feeler gauge. When the
measure value is not up to the standard, conduct
[1] the measurements on and after step 7.
Standard value (clearance A) = 0.5mm to 2.5mm
7. Loosen the screw [4].

Note
• Before loosening the screw [4], be sure to
make a note of the position of the pick-up
solenoid [1] with a marking line [5].
[4] [5]
57gaf3c022na
8. With the moving section pulled, adjust the posi-
tion of the pick-up solenoid [1] so that the clear-
ance A between the pick-up roller [2] and the lift
tray [3] is equal to the standard value.
9. Tighten up the screw [4] to fix the pick-up sole-
noid [1].

Note
• After completion of adjustments, be sure to
take off the rubber eraser set under the up/
down drive connecting lever.

10. Put paper in the tray and set it.


11. Make test copy and check to see if there occurs a
no feed or a jam. When the condition is not
improved, repeat steps 7 to 11.

330
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.2 DF-616

bizhub PRO 950


11.2.1 Paper skew adjustment

A. Procedure
1. Make a copy in the single sided original - single
sided original mode, and check the original skew
[3] pattern (pattern A [4] or pattern B [5]) of the image
[3] on the copy paper [2] to the copy paper feed
direction [1].
[1]
[2]

[4]

[3]

[1]

[2]

[5] 15saf3c009na

331
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

2. Open the open/close cover [1].


[2] 3. Loosen the screw [2] and release the fixing of the
bizhub PRO 950

[4] registration roller bracket [3].


4. According to the original skew pattern, move the
registration roller bracket [3] by 1 division [4] in the
[3]
following direction.
In the case of the pattern A: Move the registration
roller bracket [3] to the lower side (direction down
towards original feed flow).
[1] In the case of the pattern B: Move the registration
roller bracket [3] to the upper side (direction up
towards original feed flow).
5. Repeat the steps 2 to 4 until the original skew is
within the specification (0.5% or less).
Specification: Paper skew ±0.5% or less (paper
skew against the side parallel to the paper feed
direction)

a0y5f3c002ca

332
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.2.2 Hinge pressure adjustment

bizhub PRO 950


In this adjustment, the spring pressure when the DF is opened and closed is adjusted.

A. Procedure
1. Close the DF.
2. Loosen the nuts [1], one each provided on both
sides.
3. Open the DF.
4. Rotate the adjusting screw [2] to adjust the spring
pressure of the hinge.
Tighten (clockwise): Spring pressure decreased.
Loosen (counterclockwise): Spring pressure
increased.
5. Close the DF.
6. Tighten securely the nuts [1], one each provided
[1] on both sides.

[2] a0y5f3c003ca

333
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.2.3 Height adjustment


bizhub PRO 950

A. Procedure
1. Close the DF.
[1]
2. Check to see if each of 2 stopper pieces [1] on the
DF side gets in touch with the dent [2] in the origi-
nal stopper plate /Lt on the main body side.

[2] a10tt3c035ca

[2] [1]
3. When each of the stopper pieces does not get in
touch with the dent in the original stopper plate /Lt
at the same time, make adjustments by turning
the adjusting screw A [1].

Note
• For the adjustment of the DF height, be sure
to make adjustments by turning the adjusting
screw A [1] as a rule. When a satisfactory
a0y5f3c004ca
adjustment cannot be made with the adjust-
ing screw A [1], make adjustments turning the
adjusting screws A [1] and B [2] alternately.

334
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.2.4 Adjustment to prevent false detection by the original count sensor (PS310), original size sen-
sors /Rt (PS302) and /Lt (PS303)

bizhub PRO 950


When false detection is made by the original count sensor (PS310) and the original size sensors /Lt (PS303) and
/Rt (PS302) above the original feed tray due to the angle of incident of external light such as a fluorescent light,
change the installation angle of the sensor.

A. Procedure
1. Raise the original feed tray [1].
[2] [3]
2. Remove 3 screws [2] and then remove the original
feed tray cover /Lw [3].

[1] 15saf3c005na

3. Expand the claw [1] a little wider and remove the


[6] [1] [2] [3] [4]
original size sensors /Rt (PS302) [2] and /Lt
(PS303) [3] and the original count sensor (PS310)
[4].

Note
• Be careful not to spread the claw [1] too wide.
Otherwise, it may break off.

4. Remove 2 screws [5] and then remove the sensor


holder [6].

[5] [2]

[3] [4] 15saf3c006na

335
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

5. Rotate the sensor holder [1] up to 180º from side


[6] [1] [7]
bizhub PRO 950

to side and fasten it with 2 screws [2].

Reference
• When tilting the sensor from directly above up
to 10º forward or backward:
Install the sensor holder to the attaching hole
[8] with the projection [3] placed on the side
opposite to the triangular mark (r) [6]. In this
way, the sensor can be tilted to 10º forward.
And installing the sensor holder to the attach-
ing hole [7] with the projection [3] placed on
[4] [2][8] the triangular mark (r) [6] side allows the sen-
sor to be tilted 10º backwards. In either case,
install the sensor on the side [5] with no pro-
jection [3].
• When installing the sensor turned directly
upward:
With the projection [3] put on the triangular
mark (U) [6] side, install the sensor holder [1]
to the attaching hole [8]. Install the sensor on
the side [4] provided with the projection [3].
[3] [5] 15saf3c007na

6. Install the sensor [3] to the sensor holder [4] so


[3] [5]
that the sensor face [1] gets into the sensor win-
dow [2] as seen from above the original feed tray.

Note
• Be sure to check to see if the sensor [3] is
securely held by the claw [5].
• Be careful that the sensor face [1] does not
get damaged, and also be careful not soil it
with grimy hands.

[4] Reinstall the above parts following the removal steps


in reverse.

[2] [1] 15saf3c008na

336
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.3 LU-407/408

bizhub PRO 950


11.3.1 Separation pressure adjustment

A. Purpose
• Increase or decrease the separation pressure in feeding paper and prevent the no feed and the double
feed.

B. Usage
• Conduct this adjustment when no feed or the double feed often occurs in feeding paper.

Note
• Adjusting the pressure excessively may result in an adverse effect. So, be careful not to make an
excessive adjustment.
• A no feed or double feed condition may be affected by the type of paper used and the operating
environment (a no feed condition is apt to occur in a low temperature environment, and a double
feed condition seems to occur in a high temperature environment.) So, be sure to take note of
these environmental conditions when adjusting the separation pressure.

C. Procedure
1. Remove LU from the main body.
[1] 2. Change the position to which the hook [1] of the
spring is attached. The separation pressure can
be set in 5 steps. Attaching the hook of the spring
to one of the positions arranged in the direction of
[2] increases pressure, and attaching it to one of
the position arranged in the direction of [3]
decreases pressure.
Decrease: This improves a double feed jam.
Increase: This improves a no feed jam.
[2] [3]
Reference: Each time one step in the position is
changed, the pressure of the spring changes
about 10%.
3. Reinstall LU to the main body.

Note
• After the installation, make test copy and
check that no feed jam and double feed jam
does not occur.

15ssf3c001na

337
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.3.2 Feed roller pressure adjustment (LU-408 only)


bizhub PRO 950

A. Purpose
• Increase the pressure in feeding paper from LU to prevent the no feed.

B. Usage
• Conduct this adjustment when no feed occurs even with the separation pressure adjustment of LU

Note
• Adjusting the feed roller pressure changes the pick-up release amount. So after completion of
adjustment, be sure to check the pick-up release amount.
• Be sure to purchase the paper feed assist plate (P/N: 13FG4062*) separately since it is supplemen-
tal part.

C. Procedure
1. Open the upper door [1].
[1] [2]
2. Release the hook [3] of the spring [2] from the
paper feed guide plate [4].

[3]
[4] a0y5f3c005ca

3. Install the paper feed assist plate [1] to the paper


[3] [1] [2]
feed roller unit plate [2] with 2 screws [3].
4. Make a print and check to see if a no feed condi-
tion occurs.

Note
• When a no feed condition recurs, increase the
number of paper feed assist plates. When a
double feed condition occurs, decrease the
number of plates.
• Up to six paper feed assist plates can be set.

5. When a no feed or double feed condition occurs,


15swf3c002na
repeat Steps 3 and 4.
6. Check the pick-up release amount.
(Refer to P.346)

338
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.3.3 Paper lift plate horizontal adjustment

bizhub PRO 950


A. Purpose
• Get back the inclined paper lift board to the horizontal position.

B. Usage
• Conduct this adjustment when the paper feed jam often occurs or when the lift wire is replaced.

339
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

C. Procedure
(1) Adjustments for LU-407
bizhub PRO 950

1. Turn ON the main power switch (SW1) and the


sub power switch (SW2) of the main body. After
checking from the operating sound of the paper
lift motor that the paper lift plate has gone up fully,
turn OFF both of the power switches.
2. Remove LU from the main body.
3. Remove the following covers:
• Right cover (Refer to Theory of Operation of
the LU-407/408 P.32.)
• Front cover (Refer to Theory of Operation of
the LU-407/408 P.33.)
• Rear cover (Refer to Theory of Operation of
the LU-407/408 P.33.)
[7] [3] [4] [8]
4. Loosen 2 screws [2] of the adjustment bracket /Fr
[1] and 2 screws [4] of the adjustment bracket /Rr
[3].
5. Using the marking-off line [5] as a guide, adjust
the horizontal level of the paper lift plate [6] with
the adjusting screws [7] and [8].
6. Tighten up 2 screws [2] and 2 screws [4].
7. Reinstall the above parts following the removal
steps in reverse.

Note
[2] [2] [1]
• After the installation, make test copy and
check that no feed jam and double feed jam
does not occur.

[6] [5]

15ssf3c002na

340
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

(2) Adjustments for LU-408


1. Turn ON the main power switch (SW1) and the

bizhub PRO 950


[4] [7] [2]
sub power switch (SW2) of the main body. After
checking from the operating sound of the paper
lift motor that the paper lift plate has gone up fully,
turn OFF both of the switches.
2. Open the upper door.
3. Loosen 2 screws [1] on the front side and 2
screws [2] on the rear side.
4. Using the marking-off lines [3] and [4] as a guide,
adjust the horizontal level of the paper lift plate [5]
with the adjusting screws [6] and [7].
5. Tighten up 2 screws [1] and 2 screws [2].
6. Reinstall the above parts following the removal
[5] steps in reverse.

Note
• After the installation, make test copy and
check that no feed jam and double feed jam
does not occur.

[1] [6]

[5] [3] 15swf3c003na

341
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.3.4 Paper centering adjustment


bizhub PRO 950

A. Purpose
• Adjust when the mis-centering between the center of the printed image and the paper occurs on the print
from LU.

B. Usage
• Adjust the skew between the center of the printed image and the paper.

C. Procedure
1. Disable for change the software DIPSW 12-3
[3] [5] "Printer centering adjustment" (data = 1). (Refer to
P.229)
2. Make a print of the test pattern No. 16 and check
the amount of centering with no adjustment
made.
3. Set about 100 sheets of paper in LU (the amount
[4] [6] that does not result in the deformation of the
guide plate).
4. Close the upper door. And after checking from the
[9] operating sound of the paper lift motor that the
paper lift plate has gone up fully, turn OFF the
[8]
main power switch (SW1) and the sub power
switch (SW2) of the main body.
5. Remove the right cover. (Refer to Theory of Oper-
ation of the LU-407/408 P.32.)
6. Open the front door and loosen the screw [2] of
[7] the paper width adjustment section [1].
7. Open the upper door and loosen 2 screws [4] of
LU-407 LU-408 the guide plate /Fr [3] and 2 screws [6] of the
[2] [2] guide plate /Rr [5].
8. Loosen 2 screws [8] of the center positioning
bracket [7].
9. Using the marking-off lines [9] as a guide, slide the
center positioning bracket [7] and tighten up the
screw [8].
10. Press the guide plates /Fr [3] and /Rr [5] against
[1] [1] the paper, tighten up screws [2], [4] and [6], 5 in all.
a0y5f3c006ca
Note
• When pressing the guide plate against the
paper, be careful not to apply too much force.
Otherwise, the paper feed can be negatively
affected, thus resulting in a jam.

11. Reinstall the above parts following the removal


steps in reverse.

Note
• After completion of installation, be sure to
make a print and check to see if the amount
of centering is inside the specified value.
• After checking that it is inside the specified
value, be sure to enable the software
DIPSW12-3 (data = 0).

342
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.3.5 Paper skew adjustment

bizhub PRO 950


Conduct this adjustment when there is a difference in the inclination found with the main body tray and the
paper skew. However, this method has a limited effect since all of the paper supplied is adjusted at the registra-
tion section.
An adjustment is made at a different place according to the case in which there occurs a skew of the same incli-
nation in all of the paper supplied from the LU or in which there occurs a skew at random for each sheet of
paper.

A. Preparations in advance
1. Make the continuous print of the test pattern (No. 16) to check the skew.
2. Depending on the inclination of a skew, conduct either of the following adjustment B and C.
Skew in the same inclination for the entire LU: Adjustment procedure B
Skew at random: Adjustment procedure C

B. Adjustment procedure taken when there is a skew found with all of the paper supplied from the
LU.
1. Open the front door.
2. Loosen 2 screws [1].
3. Using the marking-off lines [2] as a guide, adjust
the position of the positioning bracket [3].

Note
• Be sure to move the positioning bracket [3] in
parallel so that it comes to the same position
as the marking-off limes [2] in front and rear.

4. Make the continuous print of the test pattern (No.


[3] [1] 16) to check to see if there is no skew.

[2] 15ssf3c004na

343
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

C. Procedure for adjustment when there occurs an irregular skew


1. Set about 100 sheets of paper in LU (the amount
bizhub PRO 950

[3] [5]
that does not result in the deformation of the
guide plate).
2. Turn ON the main power switch (SW1) and the
sub power switch (SW2) of the main body. And
after checking from the operating sound of the
[4] [6] paper lift motor that the paper lift plate has gone
up fully, turn OFF both of the switches.
3. Open the front door and loosen the screw [2] of
the paper width adjustment section [1].
4. Open the upper door and loosen 2 screws [4] of
the guide plate /Fr [3] and 2 screws [6] of the
guide plate /Rr [5].
5. Press the guide plates /Fr [3] and /Rr [5] against
the paper, tighten up screws [2], [4] and [6], 5 in
all.

LU-407 LU-408
[2] [2] Note
• The size indication of the guide plate is given
so that it becomes 2 mm larger than the
standard size indication. This clearance of 2
mm may cause a skew depending on the type
of paper.
• When pressing the guide plate against the
[1] [1]
paper, be careful not to apply too much force.
a0y5f3c007ca
Otherwise, the paper feed can be negatively
affected, thus resulting in a jam.

6. Make a consecutive print of the test pattern (No.


16) and check to see if there occurs no skew.

344
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.3.6 Paper feed height (upper limit) adjustment

bizhub PRO 950


Conduct this adjustment when the following conditions occur:
• When a no feed condition is not improved by conducting the paper feed roller pressure adjustment.
• When there occurs a no feed jam in which a thick paper gets stuck with the entrance guide plate (guide
plate of the separation roller section).
• When a double feed jam is not improved by conducting the separation pressure adjustment.

Note
• Adjusting the paper feed height (upper limit) changes the pick-up release amount. So, be sure to
conduct the pick-up release amount adjustment after this adjustment. (Refer to P.346)

A. Procedure
1. Turn ON the main power switch (SW1) and the
[3] [4]
sub power switch (SW2) of the main body. And
after checking from the operating sound of the
paper lift motor that the paper lift plate has gone
up fully, turn OFF both of the switches.
2. Remove the paper feed roller unit. (Refer to The-
ory of Operation of the LU-407/408 P.19.)
3. Record a mark [3] for the height of the sensor
mounting plate [2] of the upper limit sensor
(PS109) [1].
4. Remove 2 screws [4], and attach them to the
screw holes [5] provided outside. Then tighten
them tentatively.
5. Adjust the sensor mounting plate [2] vertically
while keeping it in a horizontal position, and
[2] [1] [5]
tighten up the screw [4].

Note
• Be sure to install the sensor mounting plate
[2] so that it is in a horizontal position.
• Move downward the sensor mounting plate
[2] to increase the paper feed height, and
move upward the sensor mounting plate [2] to
decrease the paper feed height.
• When there occurs a no feed condition and a
convex-curled paper is fed, move downward
the sensor mounting plate [2] to increase the
15ssf3c006na paper feed height.
• When there occurs a double feed condition
with the edge of fed paper folded and a con-
cave-curled paper is fed, move upward the
sensor mounting plate [2] to decrease the
paper feed height.

6. Reinstall the above parts following the removal


steps in reverse.
Note
• When turning on power with no paper feed
roller unit installed, the paper lift plate does
not stop at its upper limit position, thus caus-
ing damage to the tray.

345
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.3.7 Pick-up release amount adjustment


bizhub PRO 950

Conduct this adjustment when there occurs a no feed jam repeatedly and when the paper feed height (upper
limit) adjustment is made.

A. Procedure
1. Turn ON the main power switch (SW1) and the
[3] [1]
sub power switch (SW2) of the main body. And
after checking from the operating sound of the
paper lift motor that the paper lift plate has gone
up fully, turn OFF both of the switches.
2. Remove the upper door [1]. (Refer to Theory of
Operation of the LU-407/408 P.32.)
3. Remove 6 screws [2] and then remove the paper
feed cover [3].

[2] 15ssf3c007na

346
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

4. Pull the moving part [2] of the pick-up solenoid

bizhub PRO 950


(SD100) [1] in the arrow-marked direction. And in
this condition, check to see if the clearance [5]
between the pick-up roller [3] and the paper lift
plate [4] is within the standard value.
Standard value: 0.5 to 2.5mm
When not within the standard value, conduct an
adjustment following Steps 5 and 6.
5. Loosen the screw [6]. And then using the mark-
ing-off lines [7] as a guide, adjust the position of
SD100 [1] and tighten up the screw [6].
6. Reinstall the above parts following the removal
[2] [1] [3] [4] [5] steps in reverse.

Note
After completion of installation, be sure to make
a print and check to see if a no feed jam or dou-
ble feed jam does not occur.

[7] [6]

15ssf3c008na

347
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.4 FS-528/611
bizhub PRO 950

11.4.1 Adjusting the bypass gate

Conduct this adjustment when the paper gets jammed in the bypass gate.

A. Procedure
1. Open the front door.
2. Pull out the stacker unit [1].
3. Remove 2 screws [2] from the rail stopper, and
then pull out the stacker unit further.
[2]
Note
• Be sure to place a support [3] under the
stacker unit to prevent FS from falling down.
• The illustration given left shows FS-611 as an
example.

[1]
[2]

[3] 15sjf3c001na

4. Open the bypass transfer guide plate [1].


[2]
5. Check to see if the clearance between the bypass
gate [2] and the bypass transfer plate [3] is within
[1] a standard value when the bypass gate solenoid
(SD5) turns OFF.
Standard value: A = 3.2 ± 0.5 mm
When the value is not within the standard value,
perform the following adjustment.
m
.5m [3]
0
3.2
A=

[2]

15sjf3c002na

348
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

In the case of FS-528


6. Remove the rear cover. (Refer to Theory of Opera-

bizhub PRO 950


[3] [2] [1]
tion of the FS-528/611 P.98.)
7. Remove all the connectors [2] connected to the
FS control board (FSCB) [1], and then remove all
the wiring harnesses from all of the clamps [3].

a0y5f3c008ca

In the case of FS-611


6. Remove the rear cover. (Refer to Theory of Opera-
[1] [2]
tion of the FS-528/611 P.98.)
7. Remove all the connectors [2] connected to the
FS control board (FSCB) [1], and then remove all
the wiring harnesses from all of the clamps [3].

[3] a0y5f3c009ca

8. Release 8 board supports [1] and remove FSCB


[3] [1] [3] from the FSCB mounting plate [2].

[1] [2] a0y5f3c010ca

349
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

9. Remove 6 screws [1] and then remove the FSCB


[2]
bizhub PRO 950

mounting plate [2].

[1] 15sjf3c005na

10. Remove the spring [2] that has been installed to


the bypass gate [1].

[1] [2]
15sff3c002na

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Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11. Open the by-pass conveyance guide plate [1] on


[2]

bizhub PRO 950


the front side of the FS and check to see if the
clearance between the upper end section of the
[1] by-pass gate [2] and the by-pass conveyance
plate [3] is within the standard value.
Standard value: 19 A 21 (mm)

[3]
m)
(m
21
A
19

[2]

15sff3c003na

12. When the value is not up to the standard, loosen


[1] [2] [3] the 2 screws [2] of the by-pass gate solenoid
(SD5) [1] on the rear side of the FS and adjust the
position of SD5 while checking the punch mark [3]
so that the value gets within the standard value.
13. Reinstall the above parts following the removal
steps in reverse.

15sff3c004na

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11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.4.2 Shift position adjustment


bizhub PRO 950

Conduct this adjustment when the shift amount of the paper exited to the main tray is not within a standard
value (30 mm).

A. Procedure
1. Remove the following parts.
• Remove the upper cover /1 (Refer to Theory
of Operation of the FS-528/611 P.96.)
• Upper cover /2 (Refer to Theory of Operation
of the FS-528/611 P.97.)
2. Turn ON the main body and drive the shift roller
motor (M2) via the service mode.
[4] [3] [5] [4] 3. Turn OFF the main body.
4. Both in the home position and the shift position,
check to see if the edge of the actuator [5] of the
slide gear [4] is in the notch [3] of the slide stay [2]
of the shift unit [1].
When the edge of the actuator is in the notch of
the slide stay, perform the following adjustment.

[1] [2] 15sjf3c007na

5. Loosen the screw [2] on the mounting plate [4] of


[3] [2] [4] [1]
the shift roller home sensor (PS18) [1], and then
adjust the position of the mounting plate by refer-
ring to the markings [3].
6. After completing the adjustment, tighten the
screw [2].
7. Reinstall the above parts following the removal
steps in reverse.

15sjf3c008na

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Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.4.3 Adjusting the paper exit solenoid

bizhub PRO 950


Conduct this adjustment when the paper exited to the main tray is misaligned.

A. Procedure
1. Remove the following parts.
• Remove the upper cover /1 (Refer to Theory
[1]
of Operation of the FS-528/611 P.96.) or
optional PI (if installed)
• Upper cover /2 (Refer to Theory of Operation
A=6.5 0.5mm of the FS-528/611 P.97.)
• Rear cover (Refer to Theory of Operation of
[2] the FS-528/611 P.98.)
2. Turn ON the main body and turn ON the paper
exit opening solenoid (SD4) via the service mode.
3. Turn OFF the main body.
4. Check to see if the clearance between the plunger
[3] [2] of the solenoid and the stopper [3] of the
15sjf3c009na
mounting plate is within a standard value when
SD4 [1] is ON.
Standard value: A = 6.5 ± 0.5 mm
When the value is not within the standard value,
perform the following adjustment.

5. Remove 2 screws [1] from the solenoid mounting


plate [3], and then remove the solenoid [2] with
the mounting plate.
[1]

[2]

[3] 15sjf3c010na

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11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

6. Loosen 2 screws [1] of the solenoid and move the


[2]
bizhub PRO 950

solenoid [2] to adjust it so that the clearance


between the plunger [3] of the solenoid and the
stopper [4] of the mounting plate become the
standard value. And then tighten up the screws.
A=6.5 0.5mm Standard value: A = 6.5 ± 0.5 mm

[4]

[1] [3] 15sjf3c011na

[1] [5] 7. Reinstall the solenoid and the mounting plate [1],
and then install the solenoid mounting plate at the
position where the paper exit guide [2] contacts
[4]
with the stopper (rubber) [4] of the paper exit
[3] guide stay [3] with 2 screws [5].

[2] Note
• There should be more than 1 mm of step
between the paper exit guide [2] and the
paper guide stay [3].

8. Reinstall the above parts following the removal


steps in reverse.
[4] [2]

[2] [3] a0y5f3c011ca

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Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.4.4 Adjusting the mounting position of the paper exit belt

bizhub PRO 950


Conduct this adjustment when there is problem with the paper exit during the stapling operation.

A. Procedure
(1) Position adjustment for FS-528
1. Open the front door, and then pull out the stacker
unit.
2. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.
• The illustration given left shows FS-528 as an
example.

[3] [1] 3. Move the paper exit belt [1] and set the paper exit
arm [2] to the punch mark [3] position.

[2]
a0y5f3c012ca

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11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

4. Check the belt detection gear [1] to see if it is in


bizhub PRO 950

the position in which it turns ON the paper exit


[1] belt home position sensor (PS9) [2] as shown in
the drawing left.
When it is displaced, proceed to Step 5 for adjust-
ment.

[2]

15sff3c007na

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Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

5. Remove the screw [1] and then remove the belt

bizhub PRO 950


detection gear [2].
[1] 6. With the paper exit arm set to the position speci-
fied at Step 3, install the belt detection gear to the
position specified at Step 4.
7. Reinstall the above parts following the removal
steps in reverse.

[2]

15sff3c008na

357
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

(2) Position adjustment for FS-611


1. Open the front door, and then pull out the stacker
bizhub PRO 950

unit.
[3]
2. Rotate the belt detection gear to align the edge of
the actuator [2] of the belt detection gear [1] with
the notch [3] of the panel /Rr.

[2]

[1]

15sjf3c013na

3. Check to see if the top surface [1] of the paper


[2] [1]
exit arm is within the extent [2] (standard extent).
When the position is not within the standard
extent, perform the following adjustment.
4. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.

15sjf3c014na

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Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

5. Remove the screw [2] from the belt detection gear


[1]

bizhub PRO 950


[1] and adjust the position of the paper exit arm to
the standard position, and then adjust the position
of the belt detection gear to the position in step 2
and secure it.
6. Reinstall the above parts following the removal
steps in reverse.
[2]

15sjf3c015nb

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11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.4.5 Adjusting the mounting position of the alignment plate /Up


bizhub PRO 950

Conduct this adjustment when there is misalignment in the flat-stapled paper bundle.

A. Procedure
(1) Position adjustment for FS-528
1. With the power to the main body turned on, enter
[1]
the I/O check code 76-07 in the I/O check mode
of the service mode and check to see if "H" is
shown in the display column "IN."

Note
• When "L" is shown in "IN," be sure to open
the front door and pull out the stacker unit
before turning off the power to the main body,
and then conduct Step 2.
• The illustration given left shows FS-528 as an
example.

2. Move the alignment plate /UpFr [1] manually and


stop it at the position (home position of the align-
ment plate /Up) in which "H" is shown in the dis-
15sff3c009na
play column "IN."

3. Turn OFF the main body.


[1] [2]
4. Open the front door, and then pull out the stacker
unit.
5. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.

6. Check to see if the distance "A" between the


A=40.3 0.5mm
alignment plate /Up [1] and the panel /Rr [2] is
within the standard value.
15sff3c010na
Standard value: A = 40.3 ± 0.5 mm
(inside to inside)
When the value is not within the standard value,
perform the following adjustment.

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Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

7. Loosen the 2 screws [1] and adjust the position of


[3] [2]

bizhub PRO 950


the alignment plate /UpRr [2] so that it gets within
the standard value.

Note
• Be sure to loosen the 2 screws [1] fully in
advance so that the actuator [3] of the align-
ment plate home sensor is not displaced as
when the alignment plate /UpRr [2] for posi-
tion adjustment is moved.

8. After completion of the position adjustment,


tighten the 2 screws [1] to fix the alignment plate /
UpRr [2].
[1] 15sff3c011na

361
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

9. Check to see if the distance between the align-


bizhub PRO 950

ment plate /UpRr [1] and the alignment plate /


UpFr [2] is within the standard value.
+0
Standard value: A = 336.5 -0.5 mm
[2] (inside to inside)
+0
B = 337 -0.5 mm
[1] (inside to inside)
When the value is not within the standard value,
perform the following adjustment.

[2] [1]

A=336.5 +0
-0.5 mm (inside to inside)

B=337 +0
-0.5 mm (inside to inside)

[2]

[1]

15sff3e012na

362
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

10. Loosen the 2 screws [2] of the alignment plate /


[1] [3]

bizhub PRO 950


UpFr [1] and adjust the position of the alignment
plate /UpFr so that the distance up to the align-
ment plate /UpRr [3] is within the standard value.

[2] 15sff3c013na

(2) Position adjustment for FS-611


1. With the power to the main body turned on, enter
[1] the I/O check code 76-07 in the I/O check mode
of the service mode and check to see if "H" is
shown in the display column "IN."

Note
• When "L" is shown in "IN," be sure to open
the front door and pull out the stacker unit
before turning off the power to the main body,
and then conduct Step 2.

2. Move the alignment plate /UpFr [1] manually and


stop it at the position (home position of the align-
ment plate /Up) in which "H" is shown in the dis-
play column "IN."
3. Turn OFF the main body.
4. Open the front door, and then pull out the stacker
unit.
5. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)
15sjf3c037nb

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.

363
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

6. Check to see if the distance "A" between the


A
bizhub PRO 950

alignment plates /Up [1] is within the standard


value.
+0
Standard value: A = 340.6 -1.5 mm
(inside to inside)
When the value is not within the standard value,
perform the following adjustment.

[1] 15sjf3c017nb

7. Loosen 2 screws [1] and adjust the alignment


[4] [1] [2]
plate /UpRr [2] with the long center marking of the
marking lines [3], and then adjust the position of
the alignment plate /UpFr [4] by referring the back
side to make the distance be the standard value.

[2]

[1] [3]
15sjf3c018na

364
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.4.6 Adjusting the mounting position of the alignment plate /Lw (FS-611)

bizhub PRO 950


Conduct this adjustment when there is misalignment in the saddle stitched paper bundle.

A. Procedure
1. Check to see if "(2) Position adjustment for FS-
611" in "11.4.5 Adjusting the mounting position of
the alignment plate /Up" has been completed.
2. Turn ON the main body and drive the saddle
stitching stopper motor (M18) via the service
mode.
3. Enter the input check code 76-34 in the I/O check
mode of the service mode and check to see if "L"
is shown in the display column "IN" (home posi-
tion of the alignment plate /Lw).
4. Turn OFF the main body.
5. Open the front door, and then pull out the stacker
unit.
6. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.

7. Remove the stapler unit cover. (Refer to Theory of


Operation of the FS-528/611 P.77.)

8. Set the paper that is larger than A4S in the


[3]
[1] stacker section, and then make the alignment
plate /UpRr [1] and the alignment plate /LwRr [2]
contact with the paper [3] and check to see if they
are aligned. Also, check to see if the distance A
between the alignment plate /LwRr and the align-
ment plate /LwFr [4] is within the standard value.
Standard value: A = 340.6 +0 mm
-1.5
(inside to inside)
[4] [2]
When the value is not within the standard value,
perform the following adjustment.

0
A=340.6 1.5 mm
15sjf3c020nb

365
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

Note
bizhub PRO 950

• When setting paper in the stacker, be sure to


press the flat-stapling stopper release lever
[2] with your finger to avoid the paper is
placed on the flat-stapling stopper [1].

[1] [2] 15sjf3c021na

9. Loosen the screw [1] and adjust the position of


[2]
the alignment plate /Lw [2] to make the distance
be the standard value.

[2]
[1]

[1]
15sjf3c022na

366
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.4.7 Staple position adjustment (flat-stapling)

bizhub PRO 950


Conduct this adjustment when the staple position is not within the standard value.

Note
• Be sure not to move the stapler unit in the horizontal direction by hand. Otherwise, it may cause
the belt and gear tooth skipping.

A. Procedure
(1) Position adjustment for FS-528
1. Conduct the 2-staple mode (flat stapling) and
A=10 3mm
check to see if the staple position is within the
standard value.
Standard value: A = 10 ± 3mm
(In the flat-stapling, the edge of the paper and the
line connecting 2 staples [1] should be in parallel.)
Conduct the following adjustment when the value
is not within the standard value or when they are
not in parallel.

[1] 15sff3c014na

367
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

2. Open the front door, and then pull out the stacker
[3] [4]
bizhub PRO 950

unit.
3. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.

[3] [4]
4. Remove screws [1], 1 each, and then remove the
assist stopper cover/Fr and /Rr.

5. Loosen the adjusting screws [4], 1 each, of the


side stitch stoppers /Fr and /Rr [3] and the adjust-
ing screws [6], 1 each, of the support stoppers /Fr
and /Rr [5], and adjust the positions of the side
stitch stoppers /Fr and /Rr and the support stop-
pers /Fr and /Rr.
[1]

Note
• Adjustments should be made so that all of the
four stoppers are of the same height.

6. Loosen the adjusting screw [8] of the fixed stop-


per [7] and adjust the position of the fixed stopper
so that it is within 0 to -0.5 mm as compared to
the height of other stoppers.
7. Perform the stapling operation and check to see if
the staple position is within the standard value.

[2] [5]

[6] [7] [8] 15sff3c015na

368
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

(2) Position adjustment for FS-611

bizhub PRO 950


Note
• Be sure not to move the stapler unit in the horizontal direction by hand. Otherwise, it may cause
the belt and gear tooth skipping.

1. Conduct the 2-staple mode (flat stapling) and


A=8.5 3mm
check to see if the staple position is within the
standard value.
Standard value: A = 8.5 ± 3 mm
(In the flat-stapling, the edge of the paper and the
line connecting 2 staples [1] should be in parallel.)
Conduct the following adjustment when the value
is not within the standard value or when they are
not in parallel.

[1] 15sjf3c023na

369
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

2. With the power to the main body turned on, con-


bizhub PRO 950

duct the I/O check code 75-18: Stapler shift


motor (M11) movement for A4 1-stapling at rear in
the I/O check mode of the service mode, and then
turn off the power.
3. Open the front door, and then pull out the stacker
unit.
4. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.

5. Remove the stapler unit cover. (Refer to Theory of


Operation of the FS-528/611 P.77.)
[1] 6. Loosen 2 adjusting screws [1] on the flat-stapling
stopper /Fr and 2 adjusting screws [2] on the flat-
stapling stopper /Rr, and then adjust the positions
of the flat-stapling stoppers /Fr and /Rr by refer-
ring to the markings [3] and [4].
7. Perform the stapling operation and check to see if
the staple position is within the standard value.
[3]

[2]

[4] 15sjf3c024na

370
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.4.8 Staple position adjustment (saddle stitching) (FS-611)

bizhub PRO 950


Conduct this adjustment when the edge of the paper and the staple positions are not in parallel at the saddle
stitching.

A. Procedure

Note
• Be sure not to move the stapler unit in the horizontal direction by hand. Otherwise, it may cause
the belt and gear tooth skipping.

1. Check to see if the edge of the paper and the line


[1]
[2] connecting 2 staples [1] should be in parallel [3]
and the misalignment L is within the standard
[2] value.
Standard value: misalignment L = 1 mm or less
When the misalignment is not within the standard
value, perform the following adjustment.
[3]
L

15sjf3c025na

2. Check to see if "11.4.5 Adjusting the mounting


position of the alignment plate /Up" and "11.4.6
[1]
Adjusting the mounting position of the alignment
plate /Lw (FS-611)" have been completed.
3. Open the front door, and then pull out the stacker
unit.
4. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.

[2]
5. Remove the stapler unit cover. (Refer to Theory of
Operation of the FS-528/611 P.77.)
6. Loosen 3 screws [2] on the alignment plate /Lw
[1].
[3]
7. With the marking [3] used as a guide, adjust the
alignment plate /Lw to the front side in the case of
[4], and also, to the rear side in the case of [5].
8. Tighten the 3 screws, and then perform the sta-
[4] [5] pling operation and check to see if the saddle
stitching position is within the standard value.

15sjf3c026na

371
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.4.9 Stapler vertical position adjustment (FS-611)


bizhub PRO 950

Conduct this adjustment when there is a problem in clinching of the stapler.

Note
• Be sure not to move the stapler unit in the horizontal direction by hand. Otherwise, it may cause
the belt and gear tooth skipping.

A. Procedure
1. Perform the stapling operation and check to see if
[1] there is one of the following clinching problems.
• There is the bucking [1] of the staple.
• The floating of the staple [2] is more than the
L

[2] standard value (L = 1 mm).


L=1mm
• The bending height [3] of the staple is more
than the standard value (L = 0.7 mm).
Conduct the following adjustment when one of
L

[3] L=0.7mm
the conditions is met.
15sjf3c027na
2. With the power source of the main body turned
ON, specify A4 and the 2-staple mode (flat sta-
pling), and then turn OFF the power source.
3. Open the front door, and then pull out the stacker
unit.
4. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.

5. Remove the stapler unit cover. (Refer to Theory of


[1] [2]
Operation of the FS-528/611 P.77.)
6. Remove the cartridge.
7. Remove the flat-stapling stopper release units /Fr
and /Rr. (Refer to Theory of Operation of the FS-
528/611 P.82.)
8. Remove 4 screws [3] from each of the clincher /Fr
[1] and the clincher /Rr [2].

[3] [3] 15sjf3c028na

372
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

9. Install the stapler positioning jig [1] onto the car-

bizhub PRO 950


tridge setting section.

[1]

15sjf3c029na

373
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

10. Rotate the gears [1] of the staplers downward and


bizhub PRO 950

adjust the clinchers to the positions where 2 pins


[2] of the stapler positioning jigs are inserted
smoothly into the positioning holes [4] of the
clinchers [3], and then rotate the gears [1] down-
ward further to fully insert the pins into the posi-
tioning holes.

Note
• Be sure to rotate the gears of the staplers
carefully because the pins of the stapler posi-
[1] [3] tioning jigs may be clogged if they are
inserted forcedly.

11. Tighten 4 screws on each clinchers. (Refer to step


8.)
12. Rotate the gears of the staplers upward to pull out
the pins of the jig from the positioning holes of the
clinchers, and then lift up and remove the jig.
13. Replace the cartridge.
14. Check the stapling operation.

[4]

[2] 15sjf3c030na

374
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.4.10 Folding stopper tilt adjustment (FS-611)

bizhub PRO 950


Conduct this adjustment when there is misalignment in the edges of the fold paper.

Note
• Be sure not to move the stapler unit in the
horizontal direction by hand. Otherwise, it
may cause the belt and gear tooth skipping.
• Never loosen the screw [1] of the folding
stopper. It is prohibited to be removed.
• For ease of understand, the position of the
folding stopper is shown lower than the
actual position in the illustration.

[1]

15sjf3c031na

A. Procedure
1. Perform the folding operation on A3 paper and
check to see if the misalignment L is within the
standard value.
Standard value: L = 1 mm or less
L
When the misalignment is not within the standard
value, perform the following adjustment.

15sjf3c032na

375
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

2. Open the front door, and then pull out the stacker
bizhub PRO 950

unit.
3. Remove 2 screws from the rail stopper, and then
pull out the stacker unit further. (Refer to P.348)

Note
• Be sure to place a support under the stacker
unit to prevent FS from falling down.

4. Remove the stapler unit cover. (Refer to Theory of


Operation of the FS-528/611 P.77.)
[4] 5. Loosen 5 screws [2] on the folding stopper [1],
[2] and then adjust the tilt of the folding stopper by
referring to the marking [3].
[1]
[3]
Note
• Never loosen the screw [4] of the folding
15sjf3c033na
stopper. It is prohibited to be removed.
• For ease of understand, the position of the
folding stopper is shown lower than the
actual position in the illustration.

6. Tighten 5 screws [2], and then perform the folding


operation and check to see if the misalignment is
within the standard value.

376
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.4.11 Adjusting the folding pressure (FS-611)

bizhub PRO 950


Conduct this adjustment if you want to change the power of the pressure of the folding roller.

A. Procedure
1. Remove the rear cover. (Refer to Theory of Opera-
[1]
tion of the FS-528/611 P.98.)
A
[3] B 2. Open the front door.
3. Remove the stacker unit cover.
C
4. Change the mounting position of the each 2 pres-
sure springs [3] at both the front [1] and the rear
[2].
The folding pressure is:
A: weak B: normal C: strong

C
Note
B
• Hook the 4 pressure springs [3] on the hook
A
holes of the same mark.

C C
B B
A A

[3] [2] 15sjf3c034na

377
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.4.12 Adjusting the tri-folding position (FS-611)


bizhub PRO 950

Conduct this adjustment when the 1st folding position or the 2nd folding position is not within the standard
value.

A. Procedure
1. Check to see if "11.4.10 Folding stopper tilt
adjustment (FS-611)" has been completed.
2. Conduct the tri-folding and check to see if the tri-
folding position is within the standard value given
in the table below.
When the tri-folding positions are not within the
standard values, perform the following adjust-
ment.
c
a Folding Standard value Standard
position A4S 81/2 x 11S
a 95 mm 89 mm ± 2 mm
b 15sjf3c035na
b 101 mm 95 mm ± 2 mm
c 101 mm 95 mm ± 2 mm

3. Turn ON the main body, adjust the 1st folding


position (standard a) with the "Tri-Fold Position
Adj." of "Finisher Adjustment" in the service mode,
and then perform the tri-folding operation.
4. If the 1st folding position a is within the standard,
open the front door, and then pull out the stacker
[3] unit.
5. Open the tri-folding guide plate [1] and loosen 2
screws [2] from the tri-folding stopper, and then
adjust the positions of the tri-folding stoppers [4]
by referring to the markings [3].
[2] 6. Tighten 2 screws [2], and then perform the tri-
[4] folding operation and check to see if the 2nd fold-
[2] [1] ing position b is within the standard.

15sjf3c036na

378
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.5 PI-506

bizhub PRO 950


11.5.1 PI displacement adjustment

Conduct this adjustment when the punch position is displaced when feeding from PI.

NOTE
• In the PI displacement adjustment, adjust the tray /Up, and then adjust the tray /Lw.
• If the slide distance of the side guide plate /Rr is too long, perform the cover sheet tray size
adjustment in the service mode, and then perform the procedure from step 2.

A. Procedure
1. Check to see if the PK punch hole vertical position
[3] adjustment is completed by feeding the paper
from the manual feed tray of the main body.
2. Perform the displacement adjustment for the main
body trays 1, 2, 3, and 4 by in accordance with
the punch hole position.
3. Set 3 sheets of paper in the tray of the PI, and
then feed them in the punch mode as samples.
[2] [1] 4. Fold the sheets in half at the center and check the
misalignment of the punch holes.
5. Release the hook [1], and then remove the adjust-
ment cover [3] of the side guide plate /Rr [2].

15jff3c001na

6. For the tray /Lw, remove 2 screws [2] from the


side guide plate /Rr [1], and then slide the side
guide plate /Rr to the front and remove it.

[1]

[2]

15jff3c002na

379
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

7. Loosen 2 adjustment screws [2] on the side guide


bizhub PRO 950

plate /Rr [1] and slide the side guide plate /Rr
[1] twice as long as the misalignment of the punch
hole position (for example, if the misalignment is
1.5mm to the rear, slide 3mm to the rear).
1 index: 2mm
8. Fully tighten the adjustment screws [2] to secure
[2] the side guide plate /Rr.
9. For the tray /Lw, reinstall the side guide plate /Rr
with 2 screws.
10. Set paper on the tray, and then set the side guide
plate /Rr so that the side guide plate /Rr is con-
15jff3c003na
tacted with the paper in parallel.
11. Set 3 sheets of paper in the tray, and then feed
them in the punch mode as samples.
12. Fold the sheets in half at the center and check the
misalignment of the punch holes.
13. Repeat step 6 to 12 until the misalignment of the
punch holes is corrected.
14. Reinstall the adjustment cover of the side guide
plate /Rr.
15. Set A4S paper on the PI tray, and then perform
the cover sheet tray size adjustment in the service
mode.

380
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.5.2 Tilt adjustment

bizhub PRO 950


Conduct this adjustment if the edge of the paper and the punch hole position of the paper fed from PI is not in
parallel.

A. Procedure
1. Set 3 sheets of paper in the tray of the PI, and
[1] [2] then feed them in the punch mode as samples.
2. Fold the sheets in half and check the tilt of the
punch holes.
[1]: The front is wider
[2]: The back is wider

15jff3c004na

3. Open the front door of FS, and then loosen the


screw [2] of the guide plate [1].
4. Adjust the guide plate [1] in accordance with the
misalignment of the punch holes by referring to
the markings [3].
The back is wider: Move to [4]
The front is wider: Move to [5]
5. Tighten the screw [2].
6. Repeat step 1 to 5 until the tilt of the punch holes
is corrected.

[1]

[3]
[2]
[5] [4]

15jff3c005na

381
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.6 PK-504/505
bizhub PRO 950

11.6.1 Punch hole position tilt adjustment

Conduct this adjustment if the edge of the paper and the punch hole position on the paper are not in parallel.

A. Procedure
1. Align the paper on the main body tray with the
A side guide plate and the rear edge guide plate,
and then check the tilt with the platen copy or the
service mode (DF is unavailable).
2. Conduct the paper tilt adjustment if it is tilted sig-
nificantly.
C
3. Perform the punch mode printing for 3 sheets of
paper in each of the single sided mode and the
double sided mode as samples for checking the
tilt of the punch hole position.
B 4. Measure the tilt of the punch hole position for the
15kjf3c001na
3 sheets of paper.
Tilt of the punch hole position (%) = (A - B)/C

5. Open the front door of FS.


[1] 6. Remove 3 screws [2], and then remove the punch
unit cover [1].

[2]
15kjf3c002na

7. Loosen 4 adjustment screws [1] on PK.


[1]
8. Move the punch unit [3] in accordance with the tilt
[3]
of the punch hole position by referring to the
markings [2].
1 index: 0.5%
9. Tighten 4 adjustment screws [1].
10. Reinstall the punch unit cover.
11. Repeat step 3 to 10 until the tilt of the punch hole
position is corrected.

[1] [2] 15kjf3c003na

382
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.6.2 Paper size sensor sensitivity adjustment

bizhub PRO 950


Conduct this adjustment if the punch hole position on the paper is misaligned from the center of the paper to
either the front side or the back side.

A. Procedure
1. Check to see if FS is connected with the main
[1] body.
2. Open the front door.
3. Remove the screw [2], and then remove the
punch drive board cover [1].

[2]
15kjf3c004na

4. Turn ON the main body.


5. Fully rotate the volumes [3] of the punch drive
board (PDB) [1] clockwise, and then rotate each
[3] volume counterclockwise until the corresponding
LED [2] turns ON.
6. Conduct the step 5 for each 5 volumes.
7. Turn OFF the main body.
Reinstall the above parts following the removal steps
in reverse.

[1]

[2]
15kjf3c005na

383
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.7 ZU-607
bizhub PRO 950

11.7.1 Paper edge sensor sensitivity adjustment

Conduct this adjustment when replacing the ZU control board (ZUCB) or the paper edge sensor board (PESB).

A. Procedure
1. Remove the screw [1], and then remove the board
[2] [1]
cover [2].

15kvf3c001na

2. Turn ON the main power switch (SW1) and the


[2] [1]
sub power switch (SW2) of the main body.
3. Fully rotate the volumes (VR) [1] clockwise and
check to see the corresponding LEDs [2] turn
OFF, and then rotate VRs [1] counterclockwise
slowly and stop rotating when LEDs [2] turn ON.

Note
• Be sure to stop rotating VRs at the positions where
LEDs turn ON. Try again if rotating VRs too much.
• The following table shows the correspon-
dence between VRs and LEDs.
15kvf3c002na
VR LED
VR1 LED2
VR2 LED3
VR3 LED4
VR4 LED5
VR5 LED6

4. Conduct this adjustment on every 5 VRs [1].


5. Reinstall the above parts following the removal
steps in reverse.

384
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.7.2 Gate solenoid /Lw (SD1) adjustment

bizhub PRO 950


Conduct this adjustment when replacing SD1.

A. Procedure
1. Remove ZU together with FS from the main body.
[2] [1] [6] (Refer to Theory of Operation of the ZU-607 P.36.)
2. Remove ZU from FS. (Refer to Theory of Opera-
tion of the ZU-607 P.39.)
3. Pull out the Z-folding/conveyance unit, and then
remove the stopper and pull out the unit further.
(Refer to Theory of Operation of the ZU-607 P.43.)
4. Loosen 2 screws [3] on the mounting plate [2] of
the gate solenoid /Lw (SD1) [1] and adjust the
gate /Lw [4] so that the clearance between the
gate /Lw [4] and the registration plate [5] gets to
the standard value "a", and then tighten the
screws [3].
Standard value: a = 3mm to 5mm
5. Loosen 2 screws [6] and adjust the gate /Lw [4]
so that the clearance between the gate /Lw [4]
[3] [7] [3] and the guide plate [5] gets to the standard value
"b" while SD1 [1] turns ON and the plunger [7] is
pulled, and then tighten 2 screws [6].
Standard value: b = 2mm to 4.6mm
6. Reinstall the above parts following the removal
steps in reverse.

[4] [5]

b a

[5]
15kvf3c003na

385
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.7.3 1st folding skew adjustment


bizhub PRO 950

Conduct the 1st folding skew adjustment when the skew of the 1st folding is not within the standard value.
Be sure to conduct the 1st Z-folding position adjustment (refer to "Service mode") because this adjustment
effects the 1st folding position.

A. Procedure
1. Perform the Z-folding printing operation on A3 or
11 x 17 paper and check to see if the skew of the
a 1st folding is within the standard value "a".
Standard value: a = 2mm or less
When the value is not within the standard value,
perform the following procedure.
15kvf3c004na

2. Open the front door, and then pull out the Z-fold-
[1] [2] [1] ing/conveyance unit.
3. Pull out the Z-folding/conveyance unit, and then
remove the stopper and pull out the unit further.
(Refer to Theory of Operation of the ZU-607 P.43.)
4. Remove 4 screws [1], and then remove the con-
veyance top cover [2].

15kvf3c005na

[3] [1] 5. Loosen 4 screws [1].


6. Adjust the 1st stopper assembly [2] by moving the
front side of the assembly to right and left by refer-
ring to the markings [3], and then tighten the 4
screws [1].

Note
• When the skew pattern is [4], move the front
side of the 1st stopper assembly [2] to the left
[5].
• When the skew pattern is [6], move the front
[5] [2] side of the 1st stopper assembly [2] to the
right [7].

7. Replace the Z-folding/conveyance unit, and then


perform the Z-folding printing operation and
check to see if the skew of the 1st folding is within
the standard value.
[7] 8. Repeat steps 5 to 7 until the standard value can
be obtained.
9. Reinstall the above parts following the removal
steps in reverse.
[4] [6]
15kvf3c006na

386
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

11.7.4 2nd folding skew adjustment

bizhub PRO 950


Conduct the 2nd folding skew adjustment when the skew of the 2nd folding is not within the standard value.

NOTE
• Be sure to conduct the "1st folding skew adjustment" before conducting this adjustment.
• Be sure to conduct the "2nd Z-folding position adjustment" (refer to "Service mode") because this
adjustment effects the 2nd folding position.

A. Procedure
1. Perform the Z-folding printing operation on A3 or
11 x 17 paper and check to see if the skew of the
a 2nd folding is within the standard value "a".
Standard value: a = 2mm or less
When the value is not within the standard value,
perform the following procedure.
15kvf3c008na

2. Open the front door, and then pull out the Z-fold-
[2] [1]
ing/conveyance unit.
3. Pull out the Z-folding/conveyance unit, and then
remove the stopper and pull out the unit further.
(Refer to Theory of Operation of the ZU-607 P.43.)
4. Loosen 4 screws [1].
5. Adjust the 2nd stopper assembly [3] by moving it
vertically by referring to the markings [2], and then
tighten the 4 screws [1].

Note
[5] [3] • When the skew pattern is [4], move the back
side of the 2nd stopper assembly [2] upward
[5].
• When the skew pattern is [6], move the back
side of the 2nd stopper assembly [2] down-
ward [7].

6. Replace the Z-folding/conveyance unit, and then


perform the Z-folding printing operation and
[7] check to see if the skew of the 2nd folding is
within the standard value.
7. Repeat steps 4 to 6 until the standard value can
be obtained.
[4] [6] 8. Reinstall the above parts following the removal
15kvf3c009na
steps in reverse.

387
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.7.5 2nd stopper position adjustment


bizhub PRO 950

Conduct this adjustment when the 2nd folding position cannot be adjusted from the service mode or the skew
of the 2nd folding cannot be adjusted by the procedure in "11.7.4 2nd folding skew adjustment."

NOTE
• Be sure to conduct the "2nd folding skew adjustment" (Refer to P.387) and "2nd Z-folding position
adjustment" (Refer to "Service mode") because this adjustment effects the amount of the 2nd
folding skew and the 2nd folding position.

A. Procedure
1. Conduct the Z-folding printing operation to move
the 2nd stopper to the home position, and then
turn OFF the sub power switch (SW2) and the
[3] main power switch (SW1) of the main body.
2. Open the front door, and then pull out the Z-fold-
ing/conveyance unit.
3. Check to see if the distance between the 2nd
stopper [1] and inside edge of the guide plate [2]
is within a standard value.
Standard value: a = 20 ± 0.5mm
When the value is not within the standard value,
perform the following procedure.
a 4. Loosen 2 screw [3] with the hex wrench, and then
adjust the distance between the 2nd stopper [1]
and the inside of the guide plate [2] so that it gets
to the standard value a.
[2] [1]

Note
• Be sure not to rotate the actuator [5] of the
2nd stopper home sensor (PS4) [4] during the
adjustment. It may be moved from the home
position.
• Conduct the following steps 5 to 13 only if you
cannot reach to the screws [3] with the hex
wrench when they are located in side of the
[4]
2nd stopper assembly.

[5]

15kvf3c011na

388
Field Service Ver.2.0 Sep. 2009 11. MECHANICAL ADJUSTMENT

5. Rotate the shaft [2] so that you can reach to 2


[4] [5] [7] [4]

bizhub PRO 950


screws [1] with the hex wrench.
6. Loosen 2 screws [1].
7. Rotate the shaft [2] so that the actuator [3] is
roughly positioned to the home position [5] of the
2nd stopper home sensor [4].

Note
• Never remove the screw [6] from the actuator
[3]. At the appropriate position, the anti-rota-
[6] [3] [6] [3]
tion pin [7] points upward when the actuator
[3] faces to the left.

8. Rotate the pulley [8] to move the 2nd stopper [9]


to the position within the standard value.
9. Loosen 4 screws [10].
10. Lift up the shaft [12] upward enough to remove
the belt [11] from the pulley [8], and then rotate
[10] [8] [12] [1] [10] [2] the pulley [8] without moving the shaft [2] and the
2nd stopper [9] so that the screw [1] faces out-
side.
11. Tighten 2 screws [1].
12. Tighten 4 screws [10].

Note
• Before tightening the screws [10], be sure to
check the tension is exerted on 2 belts [11].

13. Repeat the steps 1 to 4 to adjust the 2nd stopper


to the position within the standard value.

[11] [9] [12] 15kvf3c012na

389
11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Sep. 2009

11.8 TU-502
bizhub PRO 950

11.8.1 Sheet trimming parallelism adjustment

A. Procedure
1. Take the measure of the upper and lower hems
B
between the folding side [1] and the trimming side
[2] of the booklet that has been trimmed and cal-
culate the parallelism to check to see if it is within
a standard value.
Standard value: parallelism = |A - B| = 1mm or
[1] [2] less
When the value is not up to the standard value,
conduct the following adjustments.

A
15smf3c001na

2. Open the front cover [1].


[1] [2]
3. Raise the press release lever [2].
4. Loosen 2 screws [3] and, using the punch mark
[4] as a guide, adjust the position of the convey-
ance guide plate assembly [5] so that the parallel-
ism gets within the standard value.
5. Tighten 2 screws [3] firmly.

[5]

[4] [3] 15smf3c002na

390
Field Service Ver.2.0 Sep. 2009 12. JAM CODE

„ TROUBLESHOOTING

bizhub PRO 950


12. JAM CODE
12.1 Jam code list

Classifica- Jam code Cause Resulting Correction


tion operation
Bypass J-1001 The registration sensor (PS44) does not If there is a Pull out the paper from
During operation

turn ON within a specified period of sheet of paper the bypass tray and
time after the pick-up solenoid/bypass being printed remove jammed paper
(SD11) turns ON. when a jam if any.
J-1002 While in the standby for the bypass occurs, the main
feed, the registration sensor (PS44) body completes
does not turn OFF within a specified the paper exit
period of time. before stopping
Tray 1 J-1101 The pre-registration sensor /1 (PS48) operations. Pull out the tray and
does not turn ON within a specified remove jammed paper
period of time after the paper feed if any.
clutch /1 (CL3) turns ON.
J-1102 The paper feed sensor /1 (PS47) does
not turn ON within a specified period of
time after the pre-registration clutch /1
(CL4) turns ON.
The vertical conveyance sensor /1
(PS18) does not turn ON within a speci-
fied period of time after the pre-registra-
tion clutch /1 (CL4) turns ON.
The pre-registration sensor /1 (PS48)
does not turn OFF within a specified
period of time after the pre-registration
clutch /1 (CL4) turns ON.
The vertical conveyance sensor /1
(PS18) does not turn ON within a speci-
fied period of time after the paper feed
sensor /1 (PS47) turns ON.
J-1151 The vertical conveyance sensor /1 Open the main body
When idling

(PS18) turns ON while in idling. vertical conveyance


J-1152 The paper feed sensor /1 (PS47) turns door and remove
ON while in idling. jammed paper if any.
J-1153 The pre-registration sensor /1 (PS48) Pull out the tray and
turns ON while in idling. remove jammed paper
if any.

391
12. JAM CODE Field Service Ver.2.0 Sep. 2009

Classifica- Jam code Cause Resulting Correction


bizhub PRO 950

tion operation
Tray 2 J-1201 The pre-registration sensor /2 (PS50) If there is a Open the main body

During operation
does not turn ON within a specified sheet of paper vertical conveyance
period of time after the paper feed being printed door and remove
clutch /2 (CL5) turns ON. when a jam jammed paper if any.
J-1202 The paper feed sensor /2 (PS49) does occurs, the main Pull out the tray and
not turn ON within a specified period of body completes remove jammed paper
time after the pre-registration clutch /2 the paper exit if any.
(CL6) turns ON. before stopping
The vertical conveyance sensor /2 operations.
(PS53) does not turn ON within a speci-
fied period of time after the pre-registra-
tion clutch /2 (CL6) turns ON.
The pre-registration sensor /2 (PS50)
does not turn OFF within a specified
period of time after the pre-registration
clutch /2 (CL6) turns ON.
The vertical conveyance sensor /2
(PS53) does not turn ON within a speci-
fied period of time after the paper feed
sensor /2 (PS49) turns ON.
J-1251 The vertical conveyance sensor /2 Open the main body
When idling

(PS53) turns ON while in idling. vertical conveyance


door and remove
jammed paper if any.
J-1252 The paper feed sensor /2 (PS49) turns Open the main body
ON while in idling. vertical conveyance
J-1253 The pre-registration sensor /2 (PS50) door and remove
turns ON while in idling. jammed paper if any.
Pull out the tray and
remove jammed paper
if any.
Tray 3 J-1301 The pre-registration sensor /3 (PS52) Open the main body
During operation

does not turn ON within a specified vertical conveyance


period of time after the paper feed door and remove
clutch /3 (CL7) turns ON. jammed paper if any.
J-1302 The paper feed sensor /3 (PS51) does Pull out the tray and
not turn ON within a specified period of remove jammed paper
time after the pre-registration clutch /3 if any.
(CL8) turns ON.
The vertical conveyance sensor /3
(PS19) does not turn ON within a speci-
fied period of time after the pre-registra-
tion clutch /3 (CL8) turns ON.

392
Field Service Ver.2.0 Sep. 2009 12. JAM CODE

Classifica- Jam code Cause Resulting Correction

bizhub PRO 950


tion operation
Tray 3 J-1302 The pre-registration sensor /3 (PS52) If there is a Open the main body

During operation
does not turn OFF within a specified sheet of paper vertical conveyance
period of time after the pre-registration being printed door and remove
clutch /3 (CL8) turns ON. when a jam jammed paper if any.
The vertical conveyance sensor /3 occurs, the main Pull out the tray and
(PS19) does not turn ON within a speci- body completes remove jammed paper
fied period of time after the paper feed the paper exit if any.
sensor /3 (PS51) turns ON. before stopping
J-1351 The vertical conveyance sensor /3 operations. Open the main body
When idling

(PS19) turns ON while in idling. vertical conveyance


door and remove
jammed paper if any.
J-1352 The paper feed sensor /3 (PS51) turns Open the main body
ON while in idling. vertical conveyance
J-1353 The pre-registration sensor /3 (PS52) door and remove
turns ON while in idling. jammed paper if any.
Pull out the tray and
remove jammed paper
if any.
LU J-1401 The pre-registration sensor /1 (PS107) Open the LU upper
During operation

does not turn ON within a specified cover and remove


period of time after the Paper feed jammed paper if any.
clutch (CL101) turns ON. Open the LU jam door
J-1402 LU exit sensor (PS106) does not turn and remove jammed
ON within a specified period of time paper if any.
after the pre-registration clutch (CL102)
turns ON.
J-1451 The LU exit sensor (PS106) turns ON
When idling

while in idling.
J-1452 The pre-registration sensor (PS107)
turns ON while in idling.
Paper feed J-1701 Within a specified period of time after Open the front door to
During operation

convey- the loop sensor (PS54) or the ADU exit pull out the ADU stand,
ance (com- sensor (PS46) turns ON, the registration and then open the reg-
mon to sensor (PS44) does not turn ON. istration loop jam han-
each tray) dling section and the
open/close guide B to
remove a jammed
paper, if any.
Paper feed J-1702 The loop sensor (PS54) does not turn Open the main body
convey- ON within a specified period of time vertical conveyance
ance (tray 1) after the paper feed sensor /1 (PS47) door and remove
turns ON. jammed paper if any.

393
12. JAM CODE Field Service Ver.2.0 Sep. 2009

Classifica- Jam code Cause Resulting Correction


bizhub PRO 950

tion operation
Paper feed J-1703 The loop sensor (PS54) does not turn If there is a Open the main body

During operation
convey- ON within a specified period of time sheet of paper vertical conveyance
ance (trays after the vertical conveyance sensor /2 being printed door and remove
2/3) (PS53) turns ON. when a jam jammed paper if any.
Paper feed J-1704 The vertical conveyance sensor /2 occurs, the main
convey- (PS53) does not turn ON within a speci- body completes
ance (tray 2) fied period of time after the paper feed the paper exit
sensor /2 (PS49) turns ON. before stopping
Paper feed J-1705 The vertical conveyance sensor /2 operations.
convey- (PS53) does not turn ON within a speci-
ance (tray 3) fied period of time after the paper feed
sensor /3 (PS51) turns ON.
LU J-1706 The loop sensor (PS54) does not turn Open the LU jam door
ON within a specified period of time and remove jammed
after the LU exit sensor (PS106) turns paper if any.
ON.
Paper feed J-1751 The paper leading edge sensor (PS45) Open the front door to
When idling

conveyance turns ON while in idling. pull out the ADU stand


J-1752 The registration sensor (PS44) turns ON and remove a jammed
while in idling. paper, if any.
J-1753 The ADU exit sensor (PS46) turns ON
while in idling.
J-1754 The loop sensor (PS54) turns ON while
in idling.
Vertical J-1901 While in the print, the vertical convey- Open the main body
During operation

convey- ance door is opened. vertical conveyance


ance door and remove
door jammed paper if any.
LU J-1902 While in the print, the LU jam door is Open the LU jam door
opened. Or while in the LU operation, or upper cover and
the upper cover is opened. remove jammed paper
if any.
Drum J-2101 While in the print sequence, the JAM Open the front door to
sensor board (JAMB) detects paper at pull out the ADU stand
a prescribed timing. and remove a jammed
J-2151 The JAM sensor board (JAMB) detects paper, if any.
When idling

paper while in idling.

394
Field Service Ver.2.0 Sep. 2009 12. JAM CODE

Classifica- Jam code Cause Resulting Correction

bizhub PRO 950


tion operation
2nd J-3101 The paper leading edge sensor (PS45) If there is a Open the front door to

During operation
paper feed does not turn ON within a specified sheet of paper pull out the ADU stand
conveyance period of time after the registration sen- being printed and remove a jammed
sor (PS44) turns ON. when a jam paper, if any.
J-3102 The fusing exit sensor (PS2) does not occurs, the main
turn ON within a specified period of body completes
time after the paper leading edge sen- the paper exit
sor (PS45) turns ON. before stopping
Fusing/ J-3201 The paper exit sensor (PS61) does not operations.
paper turn ON within a specified period of
exit time after the fusing exit sensor (PS2)
turns ON.
J-3202 The reverse/exit sensor (PS57) does
not turn ON within a specified period of
time after the fusing exit sensor (PS2)
turns ON.
J-3203 The PS57 does not turn ON again
within a specified period of time after
the reverse/exit sensor (PS57) turns
ON.
J-3204 The exit sensor (PS61) does not turn
ON within a specified period of time
after the reverse/exit sensor (PS57)
turns ON again.
J-3205 The paper exit sensor (PS61) does not
turn OFF within a specified period of
time after the PS61 turns ON.
J-3251 The paper exit sensor (PS61) turns ON
When idling

while in idling.
J-3252 The reverse/exit sensor (PS57) turns
ON while in idling.
J-3253 The fusing exit sensor (PS2) turns ON
while in idling.
J-3254 The reverse conveyance sensor (PS8)
turns ON while in idling.
J-3255 The fusing jam sensor (PS3) turns ON
while in idling.
Front J-5101 While in the print, the right front door or The main body
During operation

door the left front door is opened. stop immedi-


ately.

395
12. JAM CODE Field Service Ver.2.0 Sep. 2009

Classifica- Jam code Cause Resulting Correction


bizhub PRO 950

tion operation
ADU J-9201 The ADU reverse sensor /1 (PS58) does If there is a Open the front door to

During operation
not turn ON within a specified period of sheet of paper pull out the ADU stand
time after the reverse/exit sensor (PS57) being printed and remove a jammed
turns ON. when a jam paper, if any.
occurs, the main
body completes
J-9202 The PS58 does not turn ON again
the paper exit
within a specified period of time after
before stopping
the ADU reverse sensor /1 (PS58) turns
operations.
ON.
J-9251 The ADU reverse sensor /1 (PS58)
When idling

turns ON while in idling.

J-9301 The ADU deceleration sensor (PS59)


During operation

does not turn ON within a specified


period of time after the ADU reverse
sensor /1 (PS58) turns ON again.

J-9351 The ADU deceleration sensor (PS59)


When idling

turns ON while in idling.


J-9352 The ADU conveyance sensor (PS9)
turns ON while in idling.
J-9353 The ADU reverse sensor /2 (PS13)
turns ON while in idling.
J-9401 The ADU pre-registration sensor (PS60) Open the right front
During operation

does not turn ON within a specified door to pull out the


period of time after the ADU decelera- ADU stand, and
tion sensor (PS59) turns ON. remove a jammed
J-9402 The ADU exit sensor (PS46) does not paper, if any.
turn ON within a specified period of
time after the ADU pre-registration sen-
sor (PS60) turns ON again.
J-9451 The ADU pre-registration sensor (PS60)
When idling

turns ON while in idling.

396
Field Service Ver.2.0 Sep. 2009 12. JAM CODE

Classifica- Jam code Cause Resulting Correction

bizhub PRO 950


tion operation
DF J-6101 The RADF open/close sensor (PS301) The DF stops Open the open/close

During operation
turns OFF while in DF operation. immediately. cover and remove
J-6102 The cover open/close switch (MS301) If there is paper jammed paper if any.
turns OFF while in DF operation. being trans-
ferred or having
been trans-
J-6201 The original registration sensor (PS306)
ferred, the main
does not turn OFF within a specified
body completes
period of time after the pre-feed start.
the paper exit
before stopping
operations.
J-6202 The original conveyance sensor Open the open/close
(PS308) does not turn ON within a cover and remove
specified period of time after the pre- jammed paper if any.
feed start of the front side of the double
sided original (including the single sided
original).
J-6203 The original conveyance sensor
(PS308) does not turn ON within a
specified period of time after the pre-
feed start of the back side of the double
sided original.
J-6204 While in the forward rotation of the orig-
inal conveyance motor (M301), the orig-
inal conveyance sensor (PS308) does
not turn OFF within a specified period of
time after it turns ON.
J-6205 While in the reverse rotation of the origi-
nal conveyance motor (M301), the origi-
nal conveyance sensor (PS308) does
not turn OFF within a specified period of
time after it turns ON.
J-6206 When entering a large size double sided
original in the reverse section, the origi-
nal reverse sensor (PS309) does not
turn ON within a specified period of
time after the original conveyance sen-
sor (PS308) turns ON.
J-6207 When exiting a large size single sided
original, the original exit sensor /Lt
(PS307) does not turn ON within a
specified period of time after the original
conveyance sensor (PS308) turns ON.

397
12. JAM CODE Field Service Ver.2.0 Sep. 2009

Classifica- Jam code Cause Resulting Correction


bizhub PRO 950

tion operation
DF J-6208 When exiting a large size double sided The DF stops Open the open/close

During operation
original, the original exit sensor /Lt immediately. cover and remove
(PS307) does not turn ON within a If there is paper jammed paper if any.
specified period of time after the original being trans-
reverse sensor (PS309) turns ON. ferred or having
been trans-
J-6209 When exiting a large size single sided
ferred, the main
original, the original exit sensor /Lt
body completes
(PS307) does not turn OFF within a
the paper exit
specified period of time after it turns
before stopping
ON.
operations.
J-6210 When exiting a large size double sided
original, the original exit sensor /Lt
(PS307) does not turn OFF within a
specified period of time after it turns
ON.
J-6301 When outputting a large size double
sided original from the reverse section,
the original reverse sensor (PS309)
does not turn ON.
J-6302 When entering a large size double sided
original into the reverse section, the
original reverse sensor (PS309) does
not turn OFF within a specified period of
time after it turns ON.
J-6303 When outputting a large size double
sided original from the reverse section,
the original reverse sensor (PS309)
does not turn OFF within a specified
period of time after it turns ON.
J-6304 When exiting a small size single sided
original, the original exit sensor /Rt
(PS314) does not turn ON within a
specified period of time after the original
reverse sensor (PS309) turns ON.
J-6305 When exiting a small size double sided
original, the original exit sensor /Rt
(PS314) does not turn ON within a
specified period of time after the original
reverse/exit sensor (PS313) turns ON.
J-6306 When exiting a small size single sided
original, the original exit sensor /Rt
(PS314) does not turn OFF within a
specified period of time after it turns
ON.

398
Field Service Ver.2.0 Sep. 2009 12. JAM CODE

Classifica- Jam code Cause Resulting Correction

bizhub PRO 950


tion operation
DF J-6307 When exiting a small size double sided The DF stops Open the open/close

During operation
original, the original exit sensor /Rt immediately. cover and remove
(PS314) does not turn OFF within a If there is paper jammed paper if any.
specified period of time after it turns being trans-
ON. ferred or having
been trans-
J-6308 When entering a small size double
ferred, the main
sided original into the reverse section,
body completes
the original reverse sensor (PS309)
the paper exit
does not turn ON within a specified
before stopping
period of time after original conveyance
operations.
sensor (PS308) turns ON.
J-6309 When outputting a small size double
sided original from the reverse section,
the original reverse sensor (PS309)
does not turn ON.
J-6310 When entering a small size double
sided original into the reverse section,
the original reverse sensor (PS309)
does not turn OFF within a specified
period of time after it turns ON.
J-6311 When outputting a small size double
sided original from the reverse section,
the original reverse sensor (PS309)
does not turn OFF within a specified
period of time after it turns ON.
J-6501 The original registration sensor (PS306)
When idling

turns ON while in idling.


J-6502 The original conveyance sensor
(PS308) turns ON while in idling.
J-6504 The original reverse sensor (PS309)
turns ON while in idling.
J-6508 The original exit sensor /Lt (PS307)
turns ON while in idling.
J-6510 The original reverse/exit sensor (PS313)
turns ON while in idling.
J-6520 The original exit sensor /Rt (PS314)
turns ON while in idling.
J-6540 The reverse jam sensor (PS304) turns
ON while in idling.
FS J-7101 The front cover or the paper exit cover The FS/main Remove jammed paper
During operation

is opened while in printing. body stop if any from the FS/main


immediately. body.
TU J-7102 While in the print, the front door is
opened. Or while in the trimmer opera-
tion, the stacker door is opened.

399
12. JAM CODE Field Service Ver.2.0 Sep. 2009

Classifica- Jam code Cause Resulting Correction


bizhub PRO 950

tion operation
ZU J-7103 The front door is opened while in print- The FS/main Remove jammed paper

During operation
ing. body stop if any from the FS/main
immediately. body.
GP J-7109 The GP front door open jam. The door The GP and the Remove jammed paper
switch turns OFF while in the print. main body stop if any from the GP/main
immediately. body.
FS J-7216 The FS entrance sensor (PS4) does not The FS/main Remove jammed paper
turn ON within a specified period of body stop if any from the FS/main
time after the paper exit sensor (PS61) immediately. body.
turns ON.
J-7217 The main tray paper exit sensor (PS6)
does not turn ON within a specified
period of time after the FS entrance
sensor (PS4) turns ON.
J-7218 The stacker entrance sensor (PS5)
does not turn ON within a specified
period of time after the FS entrance
sensor (PS4) turns ON. (while in sta-
pling)
J-7219 The stacker entrance sensor (PS5)
does not turn OFF within a specified
period of time after the PS5 turns ON.
J-7220 The main tray paper exit sensor (PS6)
does not turn ON within a specified
period of time after the start of exiting
paper (while in stapling).
J-7221 After start of the paper exit operation,
the main tray paper exit sensor (PS6)
does not turn OFF within a specified
period of time. (While in the staple)
J-7222 The sub tray paper exit sensor (PS1)
does not turn ON within a specified
period of time after the FS entrance
sensor (PS4) turns ON (while in exiting
paper in the sub tray).
J-7223 The sub tray paper exit sensor (PS1)
does not turn OFF within a specified
period of time after it turns ON (while in
exiting paper in the sub tray).
J-7224 The folding passage sensor (PS26)
does not turn ON after stapling is com-
pleted. (FS-611 only)
J-7225 The folding paper exit sensor (PS25)
does not turn ON within a specified
period of time after completion of the
folding operation. (FS-611 only)

1 400
Field Service Ver.2.0 Sep. 2009 12. JAM CODE

Classifica- Jam code Cause Resulting Correction

bizhub PRO 950


tion operation
FS J-7226 The folding paper exit sensor (PS25) The FS/main Remove jammed paper

During operation
does not turn OFF within a specified body stop if any from the FS/main
period of time after it turns ON. (FS-611 immediately. body.
only)
J-7228 The stacker entrance sensor (PS5)
does not turn OFF within a specified
period of time after it turns ON.
(FS-611 only)
J-7229 The main tray paper exit sensor (PS6)
does not turn OFF within a specified
period of time after it turns ON. (shift
mode)
J-7230 The main tray paper exit sensor (PS6)
does not turn OFF within a specified
period of time after it turns ON. (Staple
mode)
TU J-7232 The entrance sensor (PS101) does not
turn ON within a specified period of
time after the folding paper exit sensor
(PS25) turns ON.
J-7233 The conveyance sensor (PS102) does
not turn ON within a specified period of
time after the entrance sensor (PS101)
turns ON.
J-7234 Paper does not pass through the paper
exit sensor (PS108) within a specified
period of time after the conveyance
motor (M101) turns ON.
PI J-7235 The paper entrance sensor /Lw (PS206)
does not turn ON within a specified
period of time after the conveyance
clutch /Lw (CL202) turns ON.
ZU J-7238 The leading, trailing, and side edge sen- The ZU/main Remove jammed paper
sors on the paper edge sensor board body stop if any from the ZU/main
(PESB) do not turn ON within a speci- immediately. body.
fied period of time after the paper exit
sensor (PS61) turns ON.
J-7239 The leading, trailing, and side edge sen-
sors on the paper edge sensor board
(PESB) do not turn OFF within a speci-
fied period of time after they turn ON.
J-7240 The passage sensor (PS1) does not
turn ON within a specified period of
time after the leading, trailing, and side
edge sensors on the paper edge sen-
sor board (PESB) turn ON.

401
12. JAM CODE Field Service Ver.2.0 Sep. 2009

Classifica- Jam code Cause Resulting Correction


bizhub PRO 950

tion operation
ZU J-7241 The passage sensor (PS1) does not The ZU/main Remove jammed paper

During operation
turn OFF within a specified period of body stop if any from the ZU/main
time after it turns ON. While in the Z- immediately. body.
folding mode of the ZU, the PS1 does
not turn OFF within a specified period of
time after it turns ON while in the sec-
ond folding operation.
J-7242 While in the exit of the second folding,
the passage sensor (PS1) does not turn
OFF within a specified period of time
after it turns ON.
PK J-7243 The punch home sensor (PS801) does The FS/main Remove jammed paper
not turn ON within a specified period of body stop if any from the FS/main
time after the punch motor (M801) turns immediately. body.
ON. Or, the paper size sensor (PS805)
does not turn ON within a specified
period of time after the punch shift
motor (M802) turns ON.
ZU J-7244 The exit sensor (PS9) does not turn ON The ZU/main Remove jammed paper
within a specified period of time after body stop if any from the ZU/main
the leading, trailing, and side edge sen- immediately. body.
sors on the paper edge sensor board
(PESB) turn ON.
J-7245 The exit sensor (PS9) does not turn ON
within a specified period of time after
the paper exit sensor (PS61) turns ON.
J-7246 The exit sensor (PS9) does not turn
OFF within a specified period of time
after it turns ON.
J-7247 Paper remains in ZU within a specified
period of time after the main body sent
ZU a stop signal.
FS J-7248 The folding passage sensor (PS26) The FS/main Remove jammed paper
does not turn OFF within a specified body stop if any from the FS/main
period of time after it turns ON. (while in immediately. body.
folding mode) (FS-611 only)
PI J-7249 The paper entrance sensor /Up (PS201) The PI/main Remove jammed paper
does not turn ON within a specified body stop if any from the PI/main
period of time after the conveyance immediately. body.
clutch /Up (CL201) turns ON.
J-7250 The FS entrance sensor (PS4) does not
turn ON within a specified period of
time after the paper entrance sensor /
Up (PS201) turns ON.

402
Field Service Ver.2.0 Sep. 2009 12. JAM CODE

Classifica- Jam code Cause Resulting Correction

bizhub PRO 950


tion operation
PI J-7251 The FS entrance sensor (PS4) does not The PI/main Remove jammed paper

During operation
turn ON within a specified period of body stop if any from the PI/main
time after the paper entrance sensor / immediately. body.
Lw (PS206) turns ON.
ZU J-7260 After the leading edge/trailing edge/side The ZU/main Remove jammed paper
edge sensor in the paper edge sensor body stop if any from the ZU/main
board (PESB) turns OFF, the corre- immediately. body.
sponding side edge sensor in the PESB
does not turn ON within a specified
period of time.
The punch home sensor (PS6) does not
turn ON within a specified period of
time after the punch clutch (CL1) turns
ON.
J-7261 The passage sensor (PS1) does not
turn ON within a specified period of
time after the leading, trailing, and side
edge sensors on the paper edge sen-
sor board (PESB) turn ON.
J-7262 The exit sensor (PS9) does not turn ON
within a specified period of time after
the passage sensor (PS1) turns ON.
J-7263 The conveyance motor (M6) lost syn-
chronism.
FS J-7281 The stapler home sensor /Fr (PS31) The FS/main Remove jammed paper
does not turn ON within a specified body stop if any from the FS/main
period of time after the stapler motor /Fr immediately. body.
(M14) turns ON. (FS-528)
The clincher home sensor /Fr (PS33)
and stapler home sensor /Fr (PS31) do
not turn ON within a specified period of
time after the clincher motor /Fr (M15)
and stapler motor /Fr (M14) turn ON.
(FS-611)
J-7282 The stapler home sensor /Rr (PS30)
does not turn ON within a specified
period of time after the stapler motor /
Rr (M9) turns ON. (FS-528)
The clincher home sensor /Rr (PS32)
and stapler home sensor /Rr (PS30) do
not turn ON within a specified period of
time after the clincher motor /Rr (M10)
and stapler motor /Rr (M9) turn ON.
(FS-611)

403
12. JAM CODE Field Service Ver.2.0 Sep. 2009

Classifica- Jam code Cause Resulting Correction


bizhub PRO 950

tion operation
FS J-7283 The stapler home sensors /Rr (PS30) The FS/main Remove jammed paper

During operation
and /Fr (PS31) do not turn ON within a body stop if any from the FS/main
specified period of time after the stapler immediately. body.
motors /Rr (M9) and /Fr (M14) turn ON.
(FS-528)
The clincher home sensor /Rr (PS32), /Fr
(PS33), stapler home sensor /Rr (PS30)
and /Fr (PS31) do not turn ON within a
specified period of time after the clincher
motor /Rr (M10), /Fr (M15), stapler motor
/Rr (M9) and /Fr (M14) turn ON. (FS-611)
J-7299 The FS does not stop within a specified
period of time after the main body
sends it a stop signal.
J-7301 The main tray exit sensor (PS6) turns — Remove jammed paper
When idling

ON while in idling. if any from the FS/main


J-7302 The stacker entrance sensor (PS5) body.
turns ON while in idling.
J-7305 The FS entrance sensor (PS4) turns ON
while in idling.
J-7307 The sub tray paper exit sensor (PS1)
turns ON while in idling.
J-7308 The stacker empty sensor (PS20) turns
ON while in an exit jam.
J-7309 The folding passage sensor (PS26)
turns ON while in idling. (FS-611 only)
J-7310 The folding paper exit sensor (PS25)
turns ON while in idling. (FS-611 only)
TU J-7311 The entrance sensor (PS101) turns ON
while in idling.
J-7312 The conveyance sensor (PS102) turns
ON while in idling.
J-7313 The exit sensor (PS108) turns ON while
in idling.
PI J-7314 The paper entrance sensor /Lw (PS206)
turns ON while in idling.
ZU J-7315 One of the following sensors turns ON Remove jammed paper
while in idling. if any from the ZU/main
• Leading or trailing edge PS on the body.
paper edge sensor board (PESB)
• Passage sensor (PS1)
• Exit sensor (PS9)
PI J-7317 The paper entrance sensor /Up (PS201) Remove jammed paper
turns ON while in idling. if any from the PI/main
body.

404
Field Service Ver.2.0 Sep. 2009 12. JAM CODE

Classifica- Jam code Cause Resulting Correction

bizhub PRO 950


tion operation
GP J-7390 The enter sensor (S1) turns ON while in - Open the GP front

When idling
idling. door, the bypass panel
cover, and remove the
jammed paper, if any.
J-7391 The stepper 1 speed sensor (S2) turns Open the GP front
ON while in idling. door, the entrance
aligner panel, and
remove the jammed
paper, if any.
J-7392 The bypass sensor (S8) turns ON while Open the GP front
in idling. door, the bypass panel
J-7393 The exit sensor (S7) turns ON while in cover, and remove the
idling. jammed paper, if any.
J-7394 The punch flag sensor (S9) turns ON Open the GP front
while in idling. door, the entrance
aligner panel, the bot-
tom U-channel, and
remove the jammed
paper, if any.
J-7395 The u-channel sensor (S4) turns ON Open the GP front
while in idling. door, the bottom U-
J-7396 The backstop sensor (S5) turns ON channel, and remove
while in idling. the jammed paper, if
any.
J-7397 The stepper 2 speed sensor (S6) turns Open the GP front
ON while in idling. door, the exit aligner
panel, and remove the
jammed paper, if any.
J-7590 The enter sensor (S1) does not turn The GP/main Remove jammed paper
During operation

OFF within a specified period of time body stop if any from the GP/main
after it turns ON. immediately. body.
J-7591 The stepper 1 speed sensor (S2) does
not turn OFF within a specified period of
time after it turns ON.
J-7592 The bypass sensor (S8) does not turn
OFF within a specified period of time
after it turns ON.
J-7593 The exit sensor (S7) does not turn OFF
within a specified period of time after it
turns ON.
J-7594 The punch flag sensor (S9) does not
turn OFF within a specified period of
time after it turns ON.
J-7595 The u-channel sensor (S4) does not
turn OFF within a specified period of
time after it turns ON.

405 1
12. JAM CODE Field Service Ver.2.0 Sep. 2009

Classifica- Jam code Cause Resulting Correction


bizhub PRO 950

tion operation
GP J-7596 The backstop sensor (S5) does not turn The GP/main Remove jammed paper

During operation
OFF within a specified period of time body stop if any from the GP/main
after it turns ON. immediately. body.
J-7597 The stepper 2 speed sensor (S6) does
not turn OFF within a specified period of
time after it turns ON.

1 406
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

13. MALFUNCTION CODE

bizhub PRO 950


13.1 Malfunction code list
A. Trouble reset method
Turn OFF/ON the sub power switch (SW2) of the main body when releasing an abnormal condition.

B. Code list

NOTE
• For codes with "*" given in the error code column, a message "Turn off the power and turn it on
again" is displayed on the operation board.
• For codes with "#" given in the error code column, no error code is displayed. However, these
code are left as a record for data collection, list output and CSRC.
• For codes with no "*" or "#" given in the error code column, a message "Contact the service" is
displayed.
• "Confirmation of the wiring harness and the connector" on the estimated abnormal parts list
means checking the floating connector and the broken wiring harness on the board and between
the parts on the same list.

Classifica- Code Causes Resulting Estimated abnormal parts


tion operation
Com- C-0001* I/O initial communication check in The main body Printer control board (PRCB)
Main body

muni- the printer control board (PRCB). stops immedi-


cation Main body drive serial input ately to turn OFF
abnor- abnormality 1. Within a specified the main relay
mality period of time after the power ON (RL1).
ACK, a serial data is not received
from the main body drive unit.
C-0002* Main body drive serial input
abnormality 2. Within a specified
period of time after the power ON
ACK, a serial data is not received
from the main body drive unit.
C-0003* Main body drive serial input
abnormality 3. Within a specified
period of time after the power ON
ACK, a serial data is not received
from the main body drive unit.
C-0004* Main body drive serial input
abnormality 4. Within a specified
period of time after the power ON
ACK, a serial data is not received
from the main body drive unit.
C-0005* Main body drive serial input
abnormality 5. Within a specified
period of time after the power ON
ACK, a serial data is not received
from the main body drive board.

407
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Com- C-0010* Communication error check The main body Confirmation of the wiring
Main body

muni- between the printer engine sys- stops immedi- harness and the connector
cation tem boards. Drive communication ately to turn OFF ADU drive board (ADUDB)
abnor- reception error detection abnor- the main relay LU drive board (LUDB)
mality mality. A reception error interrup- (RL1). Printer control board (PRCB)
tion occurs while in the drive
board serial data reception. Or,
due to the occurrence of the data
checksum error/ID information
error, a retransmission request is
made 3 times and an error is
detected on the 4th time.
ADU C-0020* Initial communication check Confirmation of the wiring
stand between the ADU drive board harness and the connector
abnor- (ADUDB)/ printer control board ADU drive board (ADUDB)
mality (PRCB). Printer control board (PRCB)
ADU drive serial input abnormality
1. Within a specified period of
time after the ACK at the time of
the main power switch (SW1)
being turned ON, a serial data
from ID = 0 of the ADUDB is not
received.
C-0021* Communication error check
between the ADU drive board
(ADUDB)/ printer control board
(PRCB).
ADU drive serial input abnormality
2. Within a specified period of
time after the ACK at the time of
the main power switch (SW1)
being turned ON, a serial data
from ID = 7 of the ADUDB is not
received.
C-0022* Initial communication check
between the ADU drive board
(ADUDB)/ printer control board
(PRCB).
ADU drive serial input abnormality
3. Within a specified period of
time after the ACK at the time of
the main power switch (SW1)
being turned ON, a serial data
from ID = 9 of the ADUDB is not
received.

408
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Drive C-0101 An abnormal speed signal of the The main body Confirmation of the wiring
paper feed motor (M4) is stops immedi- harness and the connector
checked. ately to turn OFF Paper feed motor (M4)
An error detection signal is the main relay Printer control board (PRCB)
detected twice in succession a (RL1).
specified period of time after M4
was turned ON (the first signal is
ignored).
C-0102 An abnormal speed signal of the Confirmation of the wiring
LU

paper feed motor (M101) is harness and the connector


checked. Paper feed motor (M101)
An error detection signal is Printer control board (PRCB)
detected twice in succession a
specified period of time after
M101 was turned ON (the first
signal is ignored).
Power C-0104 The 24V power source for SD/CL Confirmation of the wiring
Main body

abnor- in the printer control board harness and the connector


mality (PRCB) is checked. At the start, Wiring harness earth fault
an error detection signal (blowout Printer control board (PRCB)
of ICP for the solenoid/clutch) is DC power supply /2
detected, and an error detection (DCPS2)
signal (24V cut off) is also
detected.
C-0105 The blowout of ICP for the SD/CL Loose connection (on PRCB)
in the printer control board Solenoid
(PRCB) is checked. At the start, (SD5 to SD10, SD4, SD11)
an error detection signal (blowout Clutch
(CL3 to CL8, CL9, CL10)
of ICP for the solenoid/clutch) is
Wiring harness earth fault
detected. However, an error
Printer control board (PRCB)
detection signal (24V cut off) is
not detected.
Tray 1 C-0210 The locking of the paper lift motor Tray 1 paper improperly
/1 (M19) is detected. loaded
An error detection signal of M19 Tray 1 rear end restriction
is detected while M19 is ON. plate misaligned
Confirmation of the wiring
harness and the connector
Paper lift motor /1 (M19)
Upper limit sensor /1 (PS20)
Printer control board
(PRCB)
DC power supply /2
(DCPS2)

409
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Tray 1 C-0211# When the upper limit sensor /1 Error code is not Tray 1 paper improperly
Main body

(PS20) is OFF, PS20 does not displayed on the loaded


turn ON within a specified period operation panel, Tray 1 rear end restriction
of time after the paper lift motor / but displayed plate misaligned
1 (M19) turns ON for lifting opera- only on the data Confirmation of the wiring
tion. And at this time, an error collection, the harness and the connector
detection signal (24V cut off) is list output and Paper lift motor /1 (M19)
detected. CSRC. Since Upper limit sensor /1 (PS20)
C-0212# When the upper limit sensor /1 the lifting opera- Printer control board
(PS20) is OFF, PS20 does not tion of the tray is (PRCB)
turn ON within a specified period not completed, DC power supply /2
of time after the paper lift motor / "Set paper in the (DCPS2)
1 (M19) turns ON for lifting opera- tray 1" is dis-
tion. At this time, an error detec- played on the
tion signal (blowout of ICP) is operation panel.
detected.
C-0213# When the upper limit sensor /1
(PS20) is OFF, PS20 does not
turn ON within a specified period
of time after the paper lift motor /
1 (M19) turns ON for lifting opera-
tion. And at this time, an error
detection signal is not detected.
Tray 2 C-0220 The locking of the paper lift motor The main body Tray 2 paper improperly
/2 (M20) is detected. stops immedi- loaded
When M20 is ON, an error detec- ately to turn OFF Tray 2 rear end restriction
tion signal of the M20 is detected. the main relay plate misaligned
(RL1). Confirmation of the wiring
harness and the connector
Paper lift motor /2 (M20)
Upper limit sensor /1 (PS21)
Printer control board
(PRCB)
DC power supply /2
(DCPS2)

410
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Tray 2 C-0221# When the upper limit sensor /2 Error code is not Tray 2 paper improperly
(PS21) is OFF, PS21 does not displayed on the loaded
turn ON within a specified period operation panel, Tray 2 rear end restriction
of time after the paper lift motor / but displayed plate misaligned
2 (M20) turns ON for lifting opera- only on the data Confirmation of the wiring
tion. And at this time, an error collection, the harness and the connector
detection signal (24V cut off) is list output and Paper lift motor /2 (M20)
detected. CSRC. Since Upper limit sensor /1 (PS21)
C-0222# When the upper limit sensor /2 the lifting opera- Printer control board
(PS21) is OFF, PS21 does not tion of the tray is (PRCB)
turn ON within a specified period not completed, DC power supply /2
of time after the paper lift motor / "Set paper in the (DCPS2)
2 (M20) turns ON for lifting opera- tray 2" is dis-
tion. And at this time, an error played on the
detection signal (blowout of ICP) operation panel.
is detected.
C-0223# When the upper limit sensor /2
(PS21) is OFF, PS21 does not
turn ON within a specified period
of time after the paper lift motor /
2 (M20) turns ON for lifting opera-
tion. And at this time, an error
detection signal is not detected.
Tray 3 C-0230 The locking of the paper lift motor The main body Tray 3 paper improperly
/3 (M21) is detected. stops immedi- loaded
When M21 is ON, an error detec- ately to turn OFF Tray 3 rear end restriction
tion signal of the M21 is detected. the main relay plate misaligned
(RL1). Confirmation of the wiring
harness and the connector
Paper lift motor /3 (M21)
Upper limit sensor /1 (PS22)
Printer control board (PRCB)
DC power supply /2
(DCPS2)

411
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Tray 3 C-0231# When the upper limit sensor /3 Error code is not Tray 3 paper improperly
Main body

(PS22) is OFF, PS22 does not displayed on the loaded


turn ON within a specified period operation panel, Tray 3 rear end restriction
of time after the paper lift motor / but displayed plate misaligned
3 (M21) turns ON for lifting opera- only on the data Confirmation of the wiring
tion. And at this time, an error collection, the harness and the connector
detection signal (24V cut off) is list output and Paper lift motor /3 (M21)
detected. CSRC. Since Upper limit sensor /1 (PS22)
C-0232# When the upper limit sensor /3 the lifting opera- Printer control board (PRCB)
(PS22) is OFF, PS22 does not tion of the tray is DC power supply /2
turn ON within a specified period not completed, (DCPS2)
of time after the paper lift motor / "Set paper in the
3 (M21) turns ON for lifting opera- tray 3" is dis-
tion. And at this time, an error played on the
detection signal (blowout of ICP) operation panel.
is detected.
C-0233# When the upper limit sensor /3
(PS22) is OFF, PS22 does not
turn ON within a specified period
of time after the paper lift motor /
3 (M21) turns ON for lifting opera-
tion. And at this time, an error
detection signal is not detected.
LU C-0240 The locking of the paper lift motor The main body Confirmation of the wiring
LU

(M100) is detected. stops immedi- harness and the connector


When the paper lift motor (M100) ately to turn OFF Paper lift motor (M100)
is ON, an error detection signal of the main relay Lower limit sensor (PS101)
M100 is detected in succession (RL1). Upper limit sensor (PS109)
for 1 second. LU drive board (LUDB)
DC power supply /2
(DCPS2)

412
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
LU LU C-0241# When the upper limit sensor Error code is not Confirmation of the wiring
(PS109) or the lower limit sensor displayed on the harness and the connector
(PS101) is OFF, PS109 or PS101 operation panel, Paper lift motor (M100)
does not turn ON within a speci- but displayed Lower limit sensor (PS101)
fied period of time after the paper only on the data Upper limit sensor (PS109)
lift motor (M100) turns ON for its collection, the LU drive board (LUDB)
lifting or lowering operation. And list output and DC power supply /2
at this time, an error detection CSRC. Since (DCPS2)
signal (24V cut off) is detected. the lifting opera-
C-0242# When the upper limit sensor tion of the tray is Confirmation of the wiring
(PS109) or the lower limit sensor not completed, harness and the connector
(PS101) is OFF, PS109 or PS101 "Set paper in the Paper lift motor (M100)
does not turn ON within a speci- tray 4" is dis- Lower limit sensor (PS101)
fied period of time after the paper played on the Upper limit sensor (PS109)
lift motor (M100) turns ON for its operation panel. LU drive board (LUDB)
lifting or lowering operation. At DC power supply /2
this time, an error detection signal (DCPS2)
is detected.
C-0243# When the upper limit sensor
(PS109) or the lower limit sensor
(PS101) is OFF, PS109 or PS101
does not turn ON within a speci-
fied period of time after the paper
lift motor (M100) turns ON for its
lifting or lowering operation. And
at this time, an error detection
signal is not detected.
Bypass C-0251# When the upper limit sensor / "Press START to Confirmation of the wiring
Main body

bypass (PS23) or the lower limit restart" is dis- harness and the connector
sensor /bypass (PS43) is OFF, played on the Bypass tray lift motor (M22)
PS23 or PS43 does not turn ON operation panel. Upper limit sensor /Bypass
within a specified period of time An error code is (PS23)
after the bypass tray lift motor displayed (J- Lower limit sensor /Bypass
(M22) turns ON for its lifting or 1001 jam count) (PS43)
lowering operation. And at this only for data col- Printer control board (PRCB)
time, an error detection signal lection, list out- DC power supply /2
(24V cut off) is detected. put and CSRC. (DCPS2)

413
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Bypass C-0252# When the upper limit sensor / "Press START to Confirmation of the wiring
Main body

bypass (PS23) or the lower limit restart" is dis- harness and the connector
sensor /bypass (PS43) is OFF, played on the Bypass tray lift motor (M22)
PS23 or PS43 does not turn ON operation panel. Upper limit sensor /Bypass
within a specified period of time An error code is (PS23)
after the bypass tray lift motor displayed (J- Lower limit sensor /Bypass
(M22) turns ON for its lifting or 1001 jam count) (PS43)
lowering operation. And at this only for data col- Printer control board (PRCB)
time, an error detection signal lection, list out- DC power supply /2
(blowout of ICP) is detected. put and CSRC. (DCPS2)
C-0253# When the upper limit sensor /
bypass (PS23) or the lower limit
sensor /bypass (PS43) is OFF,
PS23 or PS43 does not turn ON
within a specified period of time
after the bypass tray lift motor
(M22) turns ON for its lifting or
lowering operation. And at this
time, an error detection signal is
not detected.
Fan C-0301 The rotation of the conveyance The main body Confirmation of the wiring
abnor- suction fan (FM2) is checked, and stops immedi- harness and the connector
mality the 24V power source is also ately to turn OFF Conveyance suction fan
checked. An abnormal FM2 EM the main relay (FM2)
signal condition occurs a speci- (RL1). AC drive board (ACDB)
fied period of time after FM2 is DC power supply /2
turned ON. This abnormal condi- (DCPS2)
tion recurs even a specified
period of time after FM12 is
turned OFF and then turned ON,
and an error detection signal (24V
cut off) is detected.
C-0302 The blowout of ICP for the con-
veyance suction fan (FM2) in the
AC drive board (ACDB) is
checked.
An abnormal condition occurs
with the FM2 EM signal a speci-
fied period of time after FM2 is
turned ON. This abnormal condi-
tion recurs even a specified
period of time after FM2 is turned
OFF and then turned ON, and an
error detection signal (blowout of
ICP) is detected.

414
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Fan C-0303 The rotation of the conveyance The main body Confirmation of the wiring
abnor- suction fan (FM2) is checked. stops immedi- harness and the connector
mality An abnormal condition occurs ately to turn OFF Conveyance suction fan
with the FM2 EM signal a speci- the main relay (FM2)
fied period of time after FM2 is (RL1). AC drive board (ACDB)
turned ON. This abnormal condi- DC power supply /2
tion recurs even a specified (DCPS2)
period of time after FM2 is turned
OFF and then turned ON, and an
error detection signal (24V cut off/
blowout of ICP) is not detected.
C-0304 Rotation of paper exit cooling fan If there is a Confirmation of the wiring
/Lw1 (FM13), /Lw2 (FM14) is sheet of paper harness and the connector
checked. An abnormal condition being printed, Paper exit cooling fan /Lw1
occurs with the FM13, FM14 EM the main body (FM13)
signal a specified period of time completes the Paper exit cooling fan /Lw2
after FM 13, FM14 is turned ON. paper exit (FM14)
This abnormal condition is before stopping Printer control board
detected even a specified period operations. The (PRCB)
of time after FM13, FM14 is main relay is
turned OFF and then turned ON. turned OFF.
C-0305 Rotation of paper exit cooling fan Confirmation of the wiring
/Up1 (FM15), /Up2 (FM17) is harness and the connector
checked. An abnormal condition Paper exit cooling fan /Up1
occurs with the FM15, FM17 EM (FM15)
signal a specified period of time Paper exit cooling fan /Up2
after FM 15, FM17 is turned ON. (FM17)
This abnormal condition is Printer control board
detected even a specified period (PRCB)
of time after FM15, FM17 is
turned OFF and then turned ON.
C-0306 The blowout of ICP for the paper Confirmation of the wiring
exit cooling fans /Lw1 (FM13), / harness and the connector
Lw2 (FM14), /Up1 (FM15) and / Paper exit cooling fan /Lw1
Up2 (FM17) is detected. An (FM13)
abnormal condition occurs either Paper exit cooling fan /Lw2
with the FM13 EM signal and the (FM14)
FM14 EM signal a specified Paper exit cooling fan /Up1
period of time after FM13 and (FM15)
FM14 are turned ON or with the Paper exit cooling fan /Up2
FM15 EM signal and the FM17 (FM17)
EM signal a specified period of Printer control board
time after FM15 and FM17 are (PRCB)
turned ON. With this abnormal
condition, an error detection sig-
nal (blowout of ICP) is detected
and the door close is detected 5
times in succession.

415 1
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Fan C-0307 The rotation of the developing The main body Confirmation of the wiring
Main body

abnor- cooling fan (FM19) is checked, stops immedi- harness and the connector
mality and the 24V power source is also ately to turn OFF DC power supply /2
checked. An abnormal condition the main relay (DCPS2)
occurs with the FM19 EM signal a (RL1). Printer control board
specified period of time after (PRCB)
FM19 is turned ON. This abnor-
mal condition recurs even a spec-
ified period of time after FM is
turned OFF and then ON again,
and an error detection signal (24V
cut off) is detected.
C-0308 The blowout of ICP for the devel-
oping cooling fan (FM19) is
checked.
An abnormal condition occurs
with the FM19 EM signal a speci-
fied period of time after FM19 is
turned ON. This abnormal condi-
tion recurs even a specified
period of time after FM is turned
OFF and then ON again, and an
error detection signal (blowout of
ICP) is detected.
However, an error detection sig-
nal (24V cut off) is not detected.
C-0309 The rotation of the developing
cooling fan (FM19) is checked. An
abnormal condition occurs with
the FM19 EM signal a specified
period of time after FM19 is
turned ON. This abnormal condi-
tion recurs even a specified
period of time after FM19 is
turned OFF and then ON again,
and an error detection signal (24V
cut off/blowout of ICP) is not
detected.

416
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Fan C-0310 Rotation of paper exit cooling fan If there is a Confirmation of the wiring
abnor- /Lw1 (FM13), /Lw2 (FM14) is sheet of paper harness and the connector
mality checked. An abnormal condition being printed, Paper exit cooling fan /Lw1
occurs with the FM13, FM14 EM the main body (FM13)
signal a specified period of time completes the Paper exit cooling fan /Lw2
after FM13, FM 14 is turned ON. paper exit (FM14)
This abnormal condition is before stopping Printer control board
detected even a specified period operations. The (PRCB)
of time after FM13, FM14 is main relay is
turned OFF and then ON again. turned OFF.
C-0311 Rotation of paper exit cooling fan Confirmation of the wiring
/Up1 (FM15), /Up2 (FM17) is harness and the connector
checked. An abnormal condition Paper exit cooling fan /Up1
occurs with the FM15, FM17 EM (FM15)
signal a specified period of time Paper exit cooling fan /Up2
after FM15, FM 17 is turned ON. (FM17)
This abnormal condition is Printer control board
detected even a specified period (PRCB)
of time after FM15, FM17 is
turned OFF and then ON again.
Power C-0401 The blowout of a 12V ICP for the The main body Confirmation of the wiring
abnor- AC drive board (ACDB) is stops immedi- harness and the connector
mality checked. ately to turn OFF AC drive board (ACDB)
In the serial initial communication, the main relay
a signal of the blowout of a 12V (RL1).
ICP (AC drive) is detected.
C-0402 The blowout of a 5V ICP for the Confirmation of the wiring
AC drive board (ACDB) is harness and the connector
checked. In the serial initial com- (ACDB)
munication, a signal of the blow- AC drive board (ACDB)
out of a 5V ICP (AC drive) is
detected.
C-0403 The 12V power source in the Confirmation of the wiring
printer control board (PRCB) is harness and the connector
checked. An error detection sig- Printer control board (PRCB)
nal of the 12V in PRCB is DC power supply /1
detected. (DCPS1)
ADU C-0410 12V ICP blowout in the ADU drive Confirmation of the wiring
stand board (ADUDB). A -5V ICP blow- harness and the connector
abnor- out signal and blowout of a 12V ADU drive board (ADUDB)
mality ICP signal are detected for the DC power supply /2
serial initial communication. (DCPS2)

417 1
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
ADU C-0411 24V power source of the ADU The main body Confirmation of the wiring
Main body

stand drive board is checked. At the stops immedi- harness and the connector
abnor- start, an error detection signal ately to turn OFF Centering sensor (PS1)
mality (blowout of ICP for the transfer the main relay Transfer exposure lamp (EL2)
exposure lamp/solenoid) is (RL1). ADU lock solenoid (SD1)
detected, and an error detection Reverse/exit solenoid (SD2)
signal (24V cut off) is detected. Fusing solenoid (SD3)
C-0412 At the start, an error detection ADU drive board (ADUDB)
signal (blowout of the ICP for the DC power supply /2
transfer exposure lamp/solenoid) (DCPS2)
is detected. However, an error
detection signal (24V cut off) is
not detected.
FS C-1001* Communication error. The main body Confirmation of the wiring
FS

abnor- C-1002* Start-up response error. and the FS stop harness and the connector
mality immediately to FS control board (FSCB)
turn OFF the Printer control board (PRCB:
main relay (RL1). main body)
GP C-1012 Communication error. The main body Confirmation of the wiring
GP

abnor- and the GP stop harness and the connector


mality immediately to Printer control board (PRCB)
turn off the main Punch Controller PCB
relay (RL1).
PK C-1047 Communication abnormality The main body Confirmation of the wiring
PK

abnor- between FS-PK. and the FS stop harness and the connector
mality immediately to PK drive board (PDB)
turn OFF the FS control board (FSCB)
FS C-1091 Communication error when the main relay (RL1). Confirmation of the wiring
FS

abnor- sub CPU in the FS control board harness and the connector
mality (FSCB) is receiving data. FS control board (FSCB)
C-1092 Communication error when the
main CPU in the FS control board
(FSCB) is receiving data.
C-1101 The shift unit does not get to the Confirmation of the wiring
shift position or the HP within a harness and the connector
specified period of time. Confirmation of the shift unit
drive parts
Shift roller home sensor
(PS18)
Shift roller motor (M2)
FS control board (FSCB)

1 418
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
FS FS C-1102 After start-up of the main tray up/ The main body Confirmation of the wiring
abnor- down motor (M3) operation, the and the FS stop harness and the connector
mality main tray upper limit sensor (PS2) immediately to Confirmation of the main tray
or the stapler paper exit upper turn OFF the drive parts
limit sensor (PS7) does not turn main relay (RL1). Main tray upper limit sensor
ON within a specified period of (PS2)
time. Stapler paper exit upper limit
sensor (PS7)
Main tray up/down motor
(M3)
FS control board (FSCB)
C-1103 After start-up of the alignment Confirmation of the wiring
motor /Up (M5) operation, the harness and the connector
alignment home sensor /Up (PS8) Confirmation of the align-
does not turn OFF within a speci- ment plate drive parts
fied period of time. Or, it does not Alignment plate home sensor
turn ON after being turned OFF. /Up (PS8)
Alignment motor /Up (M5)
Relay board (RB)
FS control board (FSCB)
C-1105 After start-up of the paper exit Confirmation of the wiring har-
opening motor (M8) operation, ness and the connector
the open/close operation is not Confirmation of the exit opening
completed within a specified drive parts
period of time. (The paper exit Paper exit opening home sensor
opening home sensor (PS12) (PS12)
does not turn ON or OFF. ) Paper exit opening motor (M8)
FS control board (FSCB)
C-1106 After start-up of the stapler move- Confirmation of the wiring
ment motor (M11) operation, the harness and the connector
stapler movement home sensor Confirmation of the stapler
(PS11) does not turn OFF. Or, it movement parts
does not turn ON after being Stapler movement home
turned OFF. sensor (PS11)
Stapler movement motor
(M11)
Relay board (RB)
FS control board (FSCB)

419
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
FS C-1107 Stapler rotation motor (M6) The main body Confirmation of the wiring
FS

abnor- abnormality. (FS-611 only) and the FS stop harness and the connector
mality immediately to Confirmation of the stapler
turn OFF the rotation parts
main relay (RL1). Stapler rotation motor (M6)
Relay board (RB)
FS control board (FSCB)
C-1108 Stapler /Rr rotation abnormality. Confirmation of the wiring
(FS-611 only) harness and the connector
Confirmation of the stapler /
Rr rotation parts
Stapler rotation home sensor
(PS13)
Relay board (RB)
FS control board (FSCB)
C-1109 After start-up of the paper exit belt Confirmation of the wiring
motor (M400) operation, the paper harness and the connector
exit belt home sensor (PS9) does Confirmation of the driving
parts of the conveyance belt
not turn ON within a specified
Paper exit belt motor (M400)
period of time. FS control board (FSCB)
C-1111 The stapler motor home sensor /Fr Confirmation of the wiring
(PS31) does not turn ON within a harness and the connector
specified period of time after the sta- Replacement of the stapler /
Fr
pler motor /Fr (M14) starts opera-
Relay board (RB)
tions. (FS-528) FS control board (FSCB)
Within a specified period of time after
the start-up of the clincher motor /Fr
(M15) or stapler motor /Fr (M14)
operation, the clincher home sensor /
Fr (PS33) or the stapler home sensor
/Fr (PS31) does not turn ON.
(FS-611)
C-1112 The stapler motor home sensor / Confirmation of the wiring
Rr (PS30) does not turn ON harness and the connector
within a specified period of time Replacement of the stapler /
after the stapler motor /Rr (M9) Rr
starts operations. (FS-528) Relay board (RB)
Within a specified period of time FS control board (FSCB)
after the start-up of the clincher
motor /Rr (M10) or stapler motor /
Rr (M9) operation, the clincher
home sensor /Rr (PS32) or the
stapler home sensor /Rr (PS30)
does not turn ON. (FS-611)

420
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
FS FS C-1113 The clincher home sensor /Fr The main body Confirmation of the wiring
abnor- (PS33) does not turn ON within a and the FS stop harness and the connector
mality specified period of time after the immediately to Replacement of the stapler /
clincher motor /Fr (M15) starts turn OFF the Fr
operation. (FS-611) main relay (RL1). Relay board (RB)
FS control board (FSCB)
C-1114 The clincher home sensor /Rr Confirmation of the wiring
(PS32) does not turn ON within a harness and the connector
specified period of time after the Replacement of the stapler /
clincher motor /Rr (M10) starts Rr
operation. (FS-611) Relay board (RB)
FS control board (FSCB)
C-1115 Within a specified period of time Confirmation of the wiring
after the start-up of the FS con- harness and the connector
veyance motor (M1) operation, Confirmation of the convey-
the motor does not get to the ance drive parts
predetermined speed. FS conveyance motor (M1)
FS control board (FSCB)
C-1121 After the saddle stitching stopper Confirmation of the wiring
motor (M18) starts the home harness and the connector
position detection operation, the Confirmation of the saddle
saddle stitching stopper home stitcher stopper drive parts
sensor (PS23) does not turn ON Saddle stitching stopper
within a specified period of time. home sensor (PS23)
(FS-611 only) Saddle stitching stopper
motor (M18)
Relay board (RB)
FS control board (FSCB)
C-1122 After the alignment motor /Lw Confirmation of the wiring
(M16) starts the home position harness and the connector
detection operation, the align- Confirmation of the align-
ment plate home sensor /Lw ment plate /Lw drive parts
(PS24) does not turn ON within a Alignment plate home sensor
specified period of time. (FS-611 /Lw (PS24)
only) Alignment motor /Lw (M16)
Relay board (RB)
FS control board (FSCB)

421
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
FS C-1125 After the folding blade motor The main body Confirmation of the wiring
FS

abnor- (M19) starts the home position and the FS stop harness and the connector
mality detection operation, the folding immediately to Confirmation of the folding
blade home sensor /Lw (PS22) turn OFF the blade drive parts
does not turn ON within a speci- main relay (RL1). Folding blade home sensor
fied period of time. (FS-611 only) (PS22)
Folding blade motor (M19)
Relay board (RB)
FS control board (FSCB)
C-1126 After start-up of the folding con- Confirmation of the wiring
veyance motor (M20) operation, harness and the connector
the M20 does not get to the pre- Confirmation of the folding
determined speed within a speci- transfer drive parts
fied period of time. (FS-611 only) Folding transfer motor (M20)
Relay board (RB)
FS control board (FSCB)
TU C-1131 After start-up of the conveyance Confirmation of the wiring
TU

abnor- motor (M101) operation, the harness and the connector


mality M101 does not get to the prede- Confirmation of the trimming
termined speed within a specified conveyance drive parts
period of time. Conveyance motor (M101)
TU drive board (TUDB)
C-1132 After the blade motor (M102) Confirmation of the wiring
starts the home position detec- harness and the connector
tion operation, the blade home Confirmation of the blade
switch (MS101) does not turn ON drive parts
within a specified period of time. Blade home switch (MS101)
Blade motor (M102)
TU drive board (TUDB)
C-1133 After the stopper motor (M103) Confirmation of the wiring
starts the home position detec- harness and the connector
tion operation, the stopper home Confirmation of the stopper
sensor (PS103) does not turn ON drive parts
within a specified period of time. Stopper home sensor
(PS103)
Stopper motor (M103)
TU drive board (TUDB)

422
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
TU TU C-1134 After the stopper release motor The main body Confirmation of the wiring
abnor- (M104) starts the home position and the FS stop harness and the connector
mality detection operation, the stopper immediately to Confirmation of the stopper
release home sensor (PS104) turn OFF the release drive parts
does not turn ON within a speci- main relay (RL1). Stopper release home sen-
fied period of time. sor (PS104)
Stopper release motor
(M104)
TU drive board (TUDB)
C-1135 After the press motor (M105) Confirmation of the wiring
starts the home position detec- harness and the connector
tion operation, the press home Confirmation of the press
sensor (PS105) does not turn ON drive parts
within a specified period of time. Press home sensor (PS105)
Press motor (M105)
TU drive board (TUDB)
C-1136 After the pusher motor (M107) Confirmation of the wiring
starts the home position detec- harness and the connector
tion operation, the pusher home Confirmation of the pusher
sensor (PS112) does not turn ON drive parts
within a specified period of time. Pusher home sensor
(PS112)
Pusher motor (M107)
TU drive board (TUDB)
C-1137 After the holder motor (M106) Confirmation of the wiring
starts the home position detec- harness and the connector
tion operation, the upper limit Confirmation of the holder
sensor (PS110) does not turn ON drive parts
within a specified period of time. Upper limit sensor (PS110)
Holder motor (M106)
TU drive board (TUDB)
PI C-1141 After start-up of the tray lift motor Confirmation of the wiring
PI

abnor- /Lw (M202) operation, the tray harness and the connector
mality lower limit sensor /Lw (PS210) Confirmation of the tray /Lw
does not turn ON within a speci- drive parts
fied period of time. Tray lower limit sensor /Lw
(PS210)
Tray lift motor /Lw (M202)
PI drive board (PIDB)
FS control board (FSCB)

423
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
PI C-1142 After start-up of the tray lift motor The main body Confirmation of the wiring
PI

abnor- /Up (M201) operation, the tray and the FS stop harness and the connector
mality upper limit sensor /Up (PS204) immediately to Confirmation of the tray /Up
does not turn ON within a speci- turn OFF the drive parts
fied period of time. main relay (RL1). Tray upper limit sensor /Up
(PS204)
Tray lift motor /Up (M201)
PI drive board (PIDB)
FS control board (FSCB)
C-1143 After the conveyance motor Confirmation of the wiring
(M203) turns ON, the M203 does harness and the connector
not get to the predetermined Transfer motor (M203)
speed within a specified period of PI drive board (PIDB)
time. FS control board (FSCB)
PK C-1144 After the punch shift motor Confirmation of the wiring
PK

abnor- (M802) starts the home position harness and the connector
mality search, the punch shift home Punch shift home sensor
sensor (PS803) does not turn ON (PS803)
even when a specified period of Punch shift motor (M802)
time elapses. Punch drive board (PDB)
FS control board (FSCB)
ZU C-1152 After the 1st stopper motor (M2) Confirmation of the wiring
ZU

abnor- starts the home position search, harness and the connector
mality the 1st stopper home sensor Confirmation of the 1st stop-
(PS3) does not turn ON even per drive parts
when a specified period of time 1st stopper home sensor
elapses. (PS3)
1st stopper motor (M2)
ZU control board (ZUCB)
C-1153 After the 2nd stopper motor (M3) Confirmation of the wiring
starts the home position search, harness and the connector
the 2nd stopper home sensor Confirmation of the 2nd
(PS4) does not turn ON even stopper drive parts
when a specified period of time 2nd stopper home sensor
elapses. (PS4)
2nd stopper motor (M3)
ZU control board (ZUCB)

424
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
PK PK C-1154 The punch home sensor (PS801) The main body Confirmation of the wiring
abnor- does not turn OFF within a speci- and the FS stop harness and the connector
mality fied period of time after the punch immediately to Confirmation of the punch
motor (M801) starts operation. turn OFF the drive parts
main relay (RL1). Punch home sensor (PS801)
Punch motor (M801)
Punch drive board (PDB)
FS control board (FSCB)
ZU C-1155 After the punch shift motor (M5) Confirmation of the wiring
ZU

abnor- starts the home position search, harness and the connector
mality the punch shift home sensor Confirmation of the punch
(PS5) does not turn ON even shift drive parts
when a specified period of time Punch shift home sensor
elapses. (PS5)
Punch shift motor (M5)
ZU control board (ZUCB)
C-1157 After the punch motor (M4) turns Confirmation of the wiring
on, the punch operation is not harness and the connector
completed even when a specified Confirmation of the punch
period of time elapses. (The drive parts
punch home sensor (PS6) does Punch home sensor (PS6)
not turn OFF, or it does not turn Punch clutch (CL1)
ON after being turned OFF. ) Punch motor (M4)
ZU control board (ZUCB)
C-1158 After the punch switching motor Confirmation of the wiring
(M8) starts the home position harness and the connector
search, the punch switching Confirmation of the punch
switch (MS2) does not turn ON switchover drive parts
even when a specified period of Punch switchover switch
time elapses. (MS2)
Punch switchover motor
(M8)
ZU control board (ZUCB)
FSab- C-1181 After the gate motor (M12) starts Confirmation of the wiring
FS

nor- the home position search, the harness and the connector
mality gate home sensor (PS16) does Confirmation of the gate
not turn ON even when a speci- drive parts
fied period of time elapses. Gate home sensor (PS16)
Gate motor (M12)
FS control board (FSCB)
ZU C-1356 A specified period of time after Confirmation of the wiring
ZU

abnor- the conveyance motor cooling harness and the connector


mality fan (M10) is turned on, the EM Conveyance motor cooling
signal of the M10 gets into an fan (M10)
abnormal condition. ZU control board (ZUCB)

425
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Wire C-2101 When the charge cleaning home The main body Confirmation of the wiring
Main body

clean- sensor (PS41) is OFF with the stops immedi- harness and the connector
ing main power switch (SW1) ON, ately to turn OFF Charge cleaning motor (M23)
abnor- PS41 does not turn ON within a the main relay Charge cleaning home sen-
mality specified period of time after the (RL1). sor (PS41)
charge cleaning motor (M23) Charge cleaning limit sensor
turns ON for home position (PS42)
research operation (return opera- Printer control board (PRCB)
tion). At this time, an error detec-
tion signal (blowout of ICP) is not
detected.
PS41 does not turn OFF within a
specified period of time after the
reverse operation (return opera-
tion) is started. At this time, an
error detection signal (blowout of
ICP) is not detected.
It is checked that the time for the
M23 operations is over. The
charge cleaning limit sensor
(PS42) does not turn ON within a
specified period of time after the
reverse operation (return opera-
tion) is started for detection of
PS41 being OFF. Or, PS41 does
not turn ON within a specified
period of time after PS42 turns
ON.

426
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Wire C-2102 The blowout of ICP for the charge The main body Confirmation of the wiring
clean- cleaning motor (M23) in the stops immedi- harness and the connector
ing printer control board (PRCB) is ately to turn OFF Charge cleaning motor (M23)
abnor- checked. the main relay Charge cleaning home sen-
mality When the charge cleaning home (RL1). sor (PS41)
sensor (PS41) is OFF with the Charge cleaning limit sensor
main power switch (SW1) ON, (PS42)
PS41 does not turn ON within a Printer control board (PRCB)
specified period of time after the
M23 turns ON for home position
research operation (return opera-
tion). And at this time, an error
detection signal (blowout of ICP)
is detected.
PS41 does not turn OFF within a
specified period of time after the
reverse operation (return opera-
tion) is started. And at this time,
an error detection signal (blowout
of ICP) is detected.
The charge cleaning limit sensor
(PS42) does not turn ON within a
specified period of time after the
reverse operation (return opera-
tion) is started for detection of
PS41 being OFF. Or, PS41 does
not turn ON within a specified
period of time after PS42 turns
ON. At this time, an error detec-
tion signal (blowout of ICP) is
detected.
C-2103 The locking of the charge clean- Confirming the operation of
ing motor (M23) is detected. A the charging corona cleaning
motor lock signal is detected member
while moving from the charge Confirmation of the wiring
cleaning limit sensor (PS42) side harness and the connector
to the charge cleaning home sen- Charge cleaning motor (M23)
sor (PS41) side, and after a retry Charge cleaning home sen-
operation, a fifth motor lock signal sor (PS41)
is detected. Charge cleaning limit sensor
(PS42)
Printer control board (PRCB)

427
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Wire C-2104 It is checked that the operations The main body Confirmation of the wiring
Main body

clean- of the transfer/separation clean- stops immedi- harness and the connector
ing ing motor (M18) are over. When ately to turn OFF Transfer/separation cleaning
abnor- the transfer/separation cleaning the main relay motor (M18)
mality home sensor (PS11) is OFF with (RL1). Transfer/separation cleaning
the main power switch (SW1) ON, home sensor (PS11)
PS11 does not turn ON within a Transfer/separation cleaning
specified period of time after the limit sensor (PS12)
M18 turns ON for a home posi- ADU drive board (ADUDB)
tion research operation (return
operation). At this time, an error
detection signal (blowout of ICP)
is not detected.
PS11 does not turn OFF within a
specified period of time after the
reverse operation (return opera-
tion) is started. At this time, an
error detection signal (blowout of
ICP) is not detected.
It is checked that the operations
of the M18 are over. The transfer/
separation cleaning limit sensor
(PS12) does not turn ON within a
specified period of time after the
reverse operation (return opera-
tion) is started for detection of
PS11 being OFF. Or, PS11 does
not turn ON within a specified
period of time after PS12 turns
ON. At this time, an error detec-
tion signal (blowout of ICP) is not
detected.
C-2106 The locking of the transfer/sepa- Confirmation of the transfer/
ration cleaning motor (M18) is separation cleaning member
detected. Motor lock signals are Confirmation of the wiring
detected while moving from the harness and the connector
transfer/separation limit sensor Transfer/separation cleaning
(PS12) side to the transfer/sepa- motor (M18)
ration home sensor (PS11) side, Transfer/separation cleaning
and after a retry operation, a fifth home sensor (PS11)
motor lock signal is detected. Transfer/separation cleaning
limit sensor (PS12)
ADU drive board (ADUDB)

428
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Motor C-2110 It is checked that the home posi- The main body Confirmation of the wiring
abnor- tion search time of the transfer stops immedi- harness and the connector
mality assist motor (M25) is out. ately to turn OFF Transfer assist motor (M25)
When the transfer assist home the main relay Transfer assist home sensor
sensor (PS64) is turned OFF, (RL1). (PS64)
PS64 is not turned ON a speci- ADU drive board (ADUDB)
fied period of time after the home DC power supply /1
position search starts operation. (DCPS1)
C-2111 While the transfer assist motor Power supply cooling fan /1
(M25) is in operation, an error is (FM30)
detected. Power supply cooling fan /2
An error is detected of the trans- (FM31)
fer assist motor (M25) while in the
print operation.
C-2201 The speed error signal of the Confirmation of the wiring
toner bottle motor (M15) is harness and the connector
checked. An error detection sig- Toner bottle motor (M15)
nal is detected twice in succes- Printer control board (PRCB)
sion a specified period of time
after M15 turns ON (the first sig-
nal is ignored).
C-2202 The speed error signal of the Confirmation of the wiring
developing motor (M3) is harness and the connector
checked. Since an error detection Developing motor (M3)
signal is detected a second after Printer control board (PRCB)
M3 turns ON, turn OFF M3 for a
specified period of time. Then, an
error detection signal is detected
again a specified period of time
after it is turned ON again.
C-2203 The locking of the blade motor Confirmation of the wiring
(M14) is detected. The error harness and the connector
detection signal (over current) of Blade motor (M14)
M14 is detected. Printer control board (PRCB)

429
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Motor C-2204 It is checked that the movement The main body Confirmation of the wiring
Main body

abnor- of the blade motor (M14) is not stops immedi- harness and the connector
mality completed, and the 24V power ately to turn OFF Blade sensor /1 (PS30)
source is also checked. The drum the main relay Blade sensor /2 (PS31)
READY1 signal (READY condi- (RL1). Blade motor (M14)
tion) cannot be detected within a Drum motor (M2)
specified period of time after the Printer control board (PRCB)
drum motor (M2) turns ON. Or, DC power supply /2
the drum READY1 signal (READY (DCPS2)
release condition) cannot be
detected within a specified period
of time after M2 turns OFF. At this
time, an error detection signal
(24V cut out) is detected.
C-2205 The blowout of ICP for the blade
motor (M14) in the printer control
board (PRCB) is checked.
The drum READY1 signal
(READY condition) cannot be
detected within a specified period
of time after the drum motor (M2)
turns ON. Or, the drum READY1
signal (READY release condition)
cannot be detected within a
specified period of time after M2
turns OFF. At this time, the error
detection signal (blowout of ICP)
of M14 is detected.
C-2206 It is checked that the movement
of the blade motor (M14) is not
completed.
The drum READY1 signal
(READY condition) cannot be
detected within a specified period
of time after the drum motor (M2)
turns ON. Or, the drum READY1
signal (READY release condition)
cannot be detected within a
specified period of time after M2
turns OFF. At this time, an error
detection signal is not detected.

430
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Motor C-2207 It is checked that the movement The main body Confirmation of the wiring
abnor- of the blade motor (M14) is not stops immedi- harness and the connector
mality completed, and 24V power ately to turn OFF Blade sensor /1 (PS30)
source is also checked. The the main relay Blade sensor /2 (PS31)
blade READY signal (READY con- (RL1). Blade motor (M14)
dition) cannot be detected within Drum motor (M2)
a specified period of time after Printer control board (PRCB)
the blade replacement signal DC power supply /2
turns ON. Or, the blade READY (DCPS2)
signal (READY release condition)
cannot be detected within a
specified period of time after the
blade replacement signal turns
OFF. At this time, an error detec-
tion signal (24V cut out) is
detected.
C-2208 The blowout of ICP for the blade
motor (M14) in the printer control
board (PRCB) is checked. The
blade READY signal (READY con-
dition) cannot be detected within
a specified period of time after
the blade replacement signal
turns ON. Or, the blade READY
signal (READY release condition)
cannot be detected within a
specified period of time after the
blade replacement signal turns
OFF. At this time, the error detec-
tion signal (blowout of ICP) of
M14 is detected.
C-2209 It is checked that the movement
of the blade motor (M14) is not
completed. The blade READY
signal (READY condition) cannot
be detected within a specified
period of time after the blade
replacement signal turns ON. Or,
the blade READY signal (READY
release condition) cannot be
detected within a specified period
of time after the blade replace-
ment signal turns OFF. At this
time, an error detection signal is
not detected.

431
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Motor C-2210 It is checked that the drum motor The main body Confirmation of the wiring
Main body

abnor- (M2) does not start. The drum stops immedi- harness and the connector
mality READY2 signal (READY signal) is ately to turn OFF Drum motor (M2)
not detected within a specified the main relay Printer control board (PRCB)
period of time after M2 turns ON. (RL1).
C-2211 The blowout of ICP for the toner Confirmation of the wiring
supply motor (M11) in the printer harness and the connector
control board (PRCB) is checked. Toner supply motor (M11)
An error detection signal (blowout Printer control board (PRCB)
of ICP) is detected when M11
turns ON.
C-2221 When the recycle cut motor (M24) Confirmation of the wiring
is turned ON, an error detection harness and the connector
signal is detected twice in a row Recycle cut motor (M24)
within a specified period of time. Recycle cut drive board
(An error detection signal on the (RCDB)
first time is ignored.) Printer control board (PRCB)
RC C-2250 It is detected that the waste toner If there is a Waste toner recycle box
RC

abnor- amount exceeds 80% of the sheet of paper


mality toner collection box At this time, being printed,
DIPSW5-0 is 0 and the opera- the main body
tions of all the job, including the completes the
reservation, are completed. paper exit
before stopping
operations. The
main relay (RL1)
is turned OFF.
Motor C-2401 The temperature of the drum The main body Confirmation of the wiring
Main body

abnor- temperature sensor (TH5) stops immedi- harness and the connector
mality detected a specified period of ately to turn OFF Drum temperature sensor
time after the main power switch the main relay (TH5)
(SW1) is turned ON is -3°C or (RL1). Printer control board (PRCB)
lower, and also, the drum temper-
ature after a specified period of
time is -3°C or lower.
C-2402 When the main power switch
(SW1) turns ON with the fusing
temperature below 50°C, the
detected temperature of the
drum temperature sensor (TH5) is
more than 52°C, and when the
detected temperature is above
52°C after a specified period of
time.

432
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Con- C-2403 The erase lamp (EL1) is uncon- The main body Confirmation of the wiring
nec- nected. stops immedi- harness and the connector
tion ately to turn OFF Erase lamp (EL1)
abnor- the main relay Printer control board (PRCB)
mality (RL1).
High C-2701 A charge leak is detected. After a If there is a Confirmation of the charger
volt- charge error detection signal is sheet of paper power feeding contact
age detected while in the charge ON, being printed, Confirmation of the wiring
power up to 5 charge ON/OFF opera- the main body harness and the connector
source tions occur in succession. completes the High voltage unit /1 (HV1)
abnor- paper exit Printer control board (PRCB)
mality C-2702 A transfer leak is detected. After a before stopping Confirmation of the transfer/
transfer error detection signal is operations. The separation charger power
detected while in the transfer ON, main relay (RL1) feeding contact
up to 5 transfer ON/OFF opera- is turned OFF. Confirmation of the wiring
tions occur in succession. harness and the connector
C-2703 A separation leak is detected. The main body High voltage unit /2 (HV2)
After a separation error detection stops immedi- Printer control board (PRCB)
signal is detected while in the ately to turn OFF ADU drive board (ADUDB)
separation ON, up to 5 separa- the main relay
tion ON/OFF operations occur in (RL1).
succession.
C-2704 The error detection signal (blow- Confirmation of the wiring
out of a 24V ICP) of the high volt- harness and the connector
age unit /2 (HV2) is detected. High voltage unit /2 (HV2)
ADU drive board (ADUDB)
Pro- C-2801 The dirt correction of the sensor Cleaning of the IDC sensor
cess is not completed. While in the Confirmation of the wiring
abnor- maximum density correction, the harness and the connector
mality dirt correction of the IDC sensor IDC sensor board (IDCB)
is not sufficient. When this condi- Printer control board (PRCB)
tion is detected 10 times in suc-
cession, the error code is
displayed.

433
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Pro- C-2802# The maximum density correction Error code is not Cleaning of the IDC sensor
Main body

cess is not completed. While in the displayed on the Confirmation of the wiring
abnor- maximum density correction, the operation panel, harness and the connector
mality number of rotations of the devel- but displayed IDC sensor board (IDCB)
oping roller gets to the maximum. only on the data Developing motor (M3)
C-2803# The IDC sensor board (IDCB) out- collection, the Printer control board (PRCB)
put abnormality. While in the max- list output and Overall control board (OACB)
imum density correction, a patch the CSRC. The Write unit
for control is not output. (No out- control of the
put is made from the IDCS. ) main body is
made by using a
data previously
obtained.
C-2804# The dirt correction of the sensor The main body
is not completed. While in stops immedi-
gamma correction, the dirt cor- ately to turn OFF
rection of the IDC sensor is not the main relay
sufficient. When C-2804 or C- (RL1).
2807 is detected 10 times in suc-
cession, the error code is dis-
played.
C-2805# The IDC sensor board (IDCB) out- Error code is not
put abnormality. While in the displayed on the
gamma correction, a patch for operation panel,
control is not output. (No output but displayed
is made from the IDCB. ) only on the data
C-2806# The gamma correction data is collection, the
defective. The gamma correction list output and
output is abnormal. A regression the CSRC. The
error when carrying out a gamma control of the
curve operation while in the main body is
gamma correction. made by using a
data previously
obtained.
C-2807# The dirt correction of the sensor The main body
is not completed. While in the dot stops immedi-
diameter correction, the dirt cor- ately to turn OFF
rection of the IDC sensor is not the main relay
sufficient. When C-2804 or C- (RL1).
2807 is detected 10 times in suc-
cession, the error code is dis-
played.

434
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Pro- C-2808# Correction abnormality. While in Error code is not Cleaning of the IDC sensor
cess the dot diameter correction, the displayed on the Confirmation of the wiring
abnor- correction is terminated with an operation panel, harness and the connector
mality abnormal value. but displayed IDC sensor board (IDCB)
only on the data Developing motor (M3)
collection, the Printer control board (PRCB)
list output and Overall control board (OACB)
the CSRC. The Write unit
control of the
main body is
made by using a
data previously
obtained.
C-2809# Drum potential sensor (DPS) out- The main body Confirmation of the wiring
put abnormality. While in the 0V stops immedi- harness and the connector
check of the DPS, more than ately to turn OFF Drum potential sensor board
100V of the drum surface poten- the main relay (DPSB)
tial is detected more than 5 times. (RL1). Drum potential sensor (DPS)
When this condition is detected 5 Printer control board (PRCB)
times in succession, the error
code is displayed.
C-2810 Drum potential sensor (DPS) out-
put abnormality. While in the
drum potential correction, a
patch for control is not output
with the V1 getting to more than
350V. When this condition is
detected 5 times in succession,
the error code is displayed.
C-2811 The data is defective. While in the
drum potential correction, no
convergence is obtained even
after correction is made more
than 10 times. When this condi-
tion is detected 5 times in suc-
cession, the error code is
displayed.

435
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Pro- C-2812# Auto adjustment monitor value Error code is not Confirmation of the transfer/
Main body

cess abnormality. No convergence is displayed on the separation charger power


abnor- made in the auto adjustment of operation panel, feeding contact
mality the transfer current. but displayed Confirmation of the wiring
C-2813# Auto adjustment monitor value only on the data harness and the connector
abnormality. No convergence is collection, the High voltage unit /2 (HV2)
made in the auto adjustment of list output and Printer control board (PRCB)
the separation (AC) current. the CSRC. The ADU drive board (ADUDB)
C-2814# Auto adjustment monitor value control of the
abnormality. No convergence is main body is
made in the auto adjustment of made by using a
the separation (DC) current. data previously
obtained.
C-2815# Auto adjustment monitor value Confirmation of the charger
abnormality. No convergence is power feeding contact
made in the auto adjustment of Confirmation of the wiring
the developing bias. harness and the connector
High voltage unit /1 (HV1)
Printer control board (PRCB)
ADU C-3101 The blowout of ICP for the web If there is a Confirmation of the wiring
sec- motor (M16) in the printer control sheet of paper harness and the connector
tion board (PRCB) is checked, and being printed, Web motor (M16)
motor the 24V power source is also the main body Printer control board (PRCB)
abnor- checked. When M16 turn ON completes the DC power supply /2
mality from OFF, error detection signals paper exit (DCPS2)
(blowout of ICP and the 24V cut before stopping
off) are detected. operations. The
C-3102 The blowout of ICP for the web main relay (RL1)
motor (M16) in the printer control is turned OFF.
board (PRCB) is checked.
When M16 turns ON from OFF,
the blowout of ICP abnormality is
detected with a 24V down signal
normal.
Fan C-3301 The rotation of the fusing fan /1 The main body Confirmation of the wiring
abnor- (FM1) is checked, and the 24V stops immedi- harness and the connector
mality power source is also checked. An ately to turn OFF Fusing fan /1 (FM1)
abnormal condition occurs with the main relay ADU drive board (ADUDB)
the FM1 EM signal a specified (RL1). DC power supply /2
period of time after FM1 is turned (DCPS2)
ON. This abnormal condition
recurs even a specified period of
time after FM1 is turned OFF and
then turned ON, and an error
detection signal (24V cut off) is
detected.

436
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Fan C-3302 Rotation of the fusing fan /1 (FM1) The main body Confirmation of the wiring
abnor- is checked. An abnormal condi- stops immedi- harness and the connector
mality tion occurs with the FM1 EM sig- ately to turn OFF Fusing fan /1 (FM1)
nal a specified period of time after the main relay ADU drive board (ADUDB)
FM1 is turned ON. This abnormal (RL1). DC power supply /2
condition recurs even a specified (DCPS2)
period of time after FM1 is turned
OFF and then turned ON, and an
error detection signal (24V cut off/
blowout of ICP) is not detected.
C-3303# When the print is completed, the Error code is not
fusing fan /1 (FM1) EM signal gets displayed on the
into an abnormal condition. operation panel,
but displayed
only on the data
collection, the
list output and
CSRC.
C-3304 The rotation of the fusing fan /2 The main body Confirmation of the wiring
(FM4) is checked, and the 24V stops immedi- harness and the connector
power source is also checked. An ately to turn OFF Fusing fan /2 (FM4)
abnormal condition occurs with the main relay ADU drive board (ADUDB)
the FM4 EM signal a specified (RL1). DC power supply /2
period of time after FM4 is turned (DCPS2)
ON. This abnormal condition
recurs even a specified period of
time after FM4 is turned OFF and
then turned ON, and an error
detection signal (24V cut off) is
detected.
C-3305 Rotation of the fusing fan /2 (FM4)
is checked. An abnormal condi-
tion occurs with the FM4 EM sig-
nal a specified period of time after
FM4 is turned ON. This abnormal
condition recurs even a specified
period of time after FM4 is turned
OFF and then ON again, and an
error detection signal (24V cut off)
is not detected.

437
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Fan C-3306 When the print is completed, the Error code is not Confirmation of the wiring
Main body

abnor- fusing fan /2 (FM4) EM signal gets displayed on the harness and the connector
mality into an abnormal condition. operation panel, Fusing fan /2 (FM4)
but displayed ADU drive board (ADUDB)
only on the data DC power supply /2
collection, the (DCPS2)
list output and
CSRC.
Fusing C-3501 Fusing roller /Up high tempera- The main body Confirmation of the wiring
high ture detection (software). TH1 stops immedi- harness and the connector
tem- detects a temperature of 235°C ately to turn OFF Fusing temperature sensor /
pera- or above 5 times in a specified the main relay 1 (TH1)
ture period of time. Or, the fusing tem- (RL1). Fusing heater lamp /1 (L1)
abnor- perature sensor /2 (TH2) detects Fusing heater lamp /2 (L2)
mality a temperature of 240°C or above. Caution Printer control board (PRCB)
• When C-35**, AC drive board (ACDB)
C-3502 Fusing heating roller high temper- C-38** or C- Confirmation of the wiring
ature abnormality (software). TH3 39** (fusing harness and the connector
detects a temperature of 230°C temperature Fusing temperature sensor /
or above 5 times in a specified related 3 (TH3)
period of time. abnormality) Fusing heater lamp /3 (L3)
occurs, be Printer control board (PRCB)
sure to repair AC drive board (ACDB)
defective
parts before
setting
DIPSW3-1 to
0. Setting
DIPSW3-1 to
0 with defec-
tive parts not
repaired
results in a
fire.

438
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Fus- C-3503 Fusing roller /Up high tempera- The main body Confirmation of the wiring
ing ture abnormality (hardware). An stops immedi- harness and the connector
high abnormal condition is detected ately to turn OFF Fusing temperature sensor /
tem- with the fusing error detection the main relay 1 (TH1)
pera- signal 1. (RL1). Fusing heater lamp /1 (L1)
ture Fusing heater lamp /2 (L2)
abnor- Caution Printer control board (PRCB)
mality • When C-35**, AC drive board (ACDB)
C-3504 Fusing heating roller high temper- C-38** or C- Confirmation of the wiring
ature abnormality (hardware). An 39** (fusing harness and the connector
abnormal condition is detected temperature Fusing temperature sensor /
with the fusing error detection related 3 (TH3)
signal 4. abnormality) Fusing heater lamp /3 (L3)
occurs, be Printer control board (PRCB)
sure to repair AC drive board (ACDB)
Fusing C-3801 Fusing roller /Up low temperature defective Confirmation of the wiring
low abnormality (software). TH1 does parts before harness and the connector
tem- not get to 75°C when a specified setting Fusing temperature sensor /
pera- period of time has elapsed after DIPSW3-1 to 1 (TH1)
ture the main switch (SW1) is turned 0. Setting Fusing heater lamp /1 (L1)
abnor- ON for the fusing ON control. DIPSW3-1 to Fusing heater lamp /2 (L2)
mality 0 with defec- Printer control board (PRCB)
tive parts not AC drive board (ACDB)
repaired
C-3802 Fusing heating roller low temper- Confirmation of the wiring
results in a
ature abnormality (software). TH3 harness and the connector
fire.
does not get to 50°C when a Fusing temperature sensor /
specified period of time has 3 (TH3)
elapsed after the main switch Fusing heater lamp /3 (L3)
(SW1) is turned ON for the fusing Printer control board (PRCB)
ON control. AC drive board (ACDB)

439
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Fus- C-3901 Fusing roller /Up sensor abnor- The main body Confirmation of the wiring
Main body

ing mality (software). TH1 detects a stops immedi- harness and the connector
sen- temperature of 230°C or above ately to turn OFF Fusing temperature sensor /
sor 30 times in a row in a specified the main relay 1 (TH1)
abnor- period of time. (RL1). Fusing heater lamp /1 (L1)
mality Fusing heater lamp /2 (L2)
Caution Printer control board (PRCB)
• When C-35**, AC drive board (ACDB)
C-3902 Fusing heating roller sensor C-38** or C- Confirmation of the wiring
abnormality (software). TH3 39** (fusing harness and the connector
detects a temperature of 220°C temperature Fusing temperature sensor /
or above 30 times in a row in a related 3 (TH3)
specified period of time. abnormality) Fusing heater lamp /3 (L3)
occurs, be Printer control board (PRCB)
sure to repair AC drive board (ACDB)
C-3903 Fusing roller /Up sensor abnor- defective Confirmation of the wiring
mality (hardware). The output parts before harness and the connector
voltage of the TH1 is detected as setting Fusing temperature sensor /
a low temperature abnormality (- DIPSW3-1 to 1 (TH1)
6°C or lower) in the comparator 0. Setting Fusing heater lamp /1 (L1)
circuit. DIPSW3-1 to Fusing heater lamp /2 (L2)
0 with defec- Printer control board (PRCB)
tive parts not AC drive board (ACDB)
repaired
C-3904 Fusing heating roller sensor Confirmation of the wiring
results in a
abnormality (hardware). The out- harness and the connector
fire.
put voltage of the TH3 is Fusing temperature sensor /
detected as a low temperature 3 (TH3)
abnormality (-6°C or lower) in the Fusing heater lamp /3 (L3)
comparator circuit. Printer control board (PRCB)
AC drive board (ACDB)

440
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Fus- C-3905 Fusing roller /Up abnormality The main body Confirmation of the wiring
ing detection (hardware). The output stops immedi- harness and the connector
sen- voltage of the TH2 is detected as ately to turn OFF Fusing temperature sensor /
sor a low temperature (-6°C or lower) the main relay 2 (TH2)
abnor- or high temperature (240.5°C or (RL1). Fusing heater lamp /1 (L1)
mality higher) abnormality in the com- Fusing heater lamp /2 (L2)
parator circuit. Caution Printer control board (PRCB)
• When C-35**, AC drive board (ACDB)
C-3906 Fusing heating roller abnormality C-38** or C- Confirmation of the wiring
detection (hardware). The output 39** (fusing harness and the connector
voltage of the TH4 is detected as temperature Fusing temperature sensor /
a low temperature (-6°C or lower) related 4 (TH4) Fusing heater lamp /
or high temperature (240.5°C or abnormality) 3 (L3)
higher) abnormality in the com- occurs, be Printer control board (PRCB)
parator circuit. sure to repair AC drive board (ACDB)
defective
parts before
setting
DIPSW3-1 to
0. Setting
DIPSW3-1 to
0 with defec-
tive parts not
repaired
results in a
fire.
Writ- C-4101 When the speed of the polygon The main body Confirmation of the wiring
ing motor (M17) is being switched, a stops immedi- harness and the connector
sec- speed lock signal is not detected ately to turn OFF Write unit
tion within a specified period of time. the main relay (Polygon motor drive board
abnor- (RL1). (PMDB) → Polygon motor
mality (M17) )
DC power supply /2
(DCPS2)

441
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Fan C-4301 The rotation of the write unit cool- The main body Confirmation of the wiring
Main body

abnor- ing fan /1 (FM5) is checked, and stops immedi- harness and the connector
mality 24V power source is also ately to turn OFF Write unit cooling fan /1
checked. An abnormal condition the main relay (FM5)
occurs with the FM5 EM signal a (RL1). AC drive board (ACDB)
specified period of time after FM5 DC power supply /2
turns ON. This abnormal condi- (DCPS2)
tion recurs even a specified
period of time after FM5 is turned
OFF and then turned ON, and an
error detection signal (24V cut off)
is detected.
C-4302 The blowout of ICP for the write
unit cooling fan /1 (FM5) in the AC
drive board (ACDB) is checked.
An abnormal condition occurs
with the FM5 EM signal a speci-
fied period of time after FM5 turns
ON. This abnormal condition
recurs even a specified period of
time after FM5 is turned OFF and
then turned ON, and an error
detection signal (blowout of ICP)
is detected.
C-4303 The rotation of the write unit cool-
ing fan /1 (FM5) is checked.
An abnormal condition occurs
with the FM5 EM signal a speci-
fied period of time after FM5 turns
ON. This abnormal condition
recurs even a specified period of
time after FM5 is turned OFF and
then turned ON, and an error
detection signal (24V cut off/
blowout of ICP) is not detected.
C-4304 When the print is started, an error
detection signal of the writing
section cooling fan /1 (FM5) is
detected.

442
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Fan C-4305 The rotation of the write unit cool- The main body Confirmation of the wiring
abnor- ing fan /2 (FM8) is checked and stops immedi- harness and the connector
mality the 24V power source is also ately to turn OFF Write unit cooling fan /2
checked. An abnormal condition the main relay (FM8)
occurs with the FM8 EM signal a (RL1). AC drive board (ACDB)
specified period of time after the DC power supply /2
write unit cooling fan /2 (FM8) (DCPS2)
turns ON. This abnormal condi-
tion recurs even a specified
period of time after FM8 is turned
OFF and then turned ON, and an
error detection signal (24V cut off)
is detected.
C-4306 The blowout of ICP for the write
unit cooling fan /2 (FM8) in the AC
drive board (ACDB) is checked.
An abnormal condition occurs
with the FM8 EM signal a speci-
fied period of time after the write
unit cooling fan /2 (FM8) turns
ON. This abnormal condition
recurs even a specified period of
time after FM8 is turned OFF and
then turned ON, and an error
detection signal (blowout of ICP)
is detected.
C-4307 The rotation of the write unit cool-
ing fan /2 (FM8) is checked.
An abnormal condition occurs
with the FM8 EM signal a speci-
fied period of time after the write
unit cooling fan /2 (FM8) turns
ON. This abnormal condition
recurs even a specified period of
time after FM8 is turned OFF and
then turned ON, and an error
detection signal (24V cut off/
blowout of ICP) is not detected.
C-4308 When the print is started, an error
detection signal of the writing
section cooling fan /2 (FM8) is
detected.

443
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Fan C-4309 The rotation of the cooling fan /4 The main body Confirmation of the wiring
Main body

abnor- (FM12) is checked and the 24V stops immedi- harness and the connector
mality power source is also checked. An ately to turn OFF Cooling fan /4 (FM12)
abnormal condition occurs with the main relay AC drive board (ACDB)
the FM12 EM signal a specified (RL1). DC power supply /2
period of time after FM12 turns (DCPS2)
ON. This abnormal condition
recurs even a specified period of
time after FM12 is turned OFF
and then turned ON, and an error
detection signal (24V cut off) is
detected.
C-4310 The blowout of ICP for the cool-
ing fan /4 (FM12) in the AC drive
board (ACDB) is checked.
An abnormal condition occurs
with the FM12 EM signal a speci-
fied period of time after FM12
turns ON. This abnormal condi-
tion recurs even a specified
period of time after FM12 is
turned OFF and then turned ON,
and an error detection signal
(blowout of ICP) is detected.
C-4311 Rotation of the cooling fan /4
(FM12) is checked. An abnormal
condition occurs with the FM12
EM signal a specified period of
time after FM12 turns ON. This
abnormal condition recurs even a
specified period of time after
FM12 is turned OFF and then
turned ON, and an error detection
signal (24V cut off/blowout of ICP)
is not detected.
C-4312 The rotation of the polygon cool- Confirmation of the wiring
ing fan (FM9) is checked and the harness and the connector
24V power source is also Polygon cooling fan (FM9)
checked. An abnormal condition AC drive board (ACDB)
occurs with the FM9 EM signal a Printer control board (PRCB)
specified period of time after FM9 DC power supply /2
is turned ON. This abnormal con- (DCPS2)
dition recurs even a specified
period of time after FM9 is turned
OFF and then turned ON, and an
error detection signal (24V cut off)
is detected.

444
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Fan C-4313 The blowout of ICP for the poly- The main body Confirmation of the wiring
abnor- gon cooling fan (FM9) in the AC stops immedi- harness and the connector
mality drive board (ACDB) is checked. ately to turn OFF Polygon cooling fan (FM9)
An abnormal condition occurs the main relay AC drive board (ACDB)
with the FM9 EM signal a speci- (RL1). Printer control board (PRCB)
fied period of time after FM9 turns DC power supply /2
ON. This abnormal condition (DCPS2)
recurs even a specified period of
time after FM9 is turned OFF and
then turned ON, and an error
detection signal (blowout of ICP)
is detected.
C-4314 The rotation of the polygon cool-
ing fan (FM9) is checked. An
abnormal condition occurs with
the FM9 EM signal a specified
period of time after FM9 turns
ON. This abnormal condition
recurs even a specified period of
time after FM9 is turned OFF and
then turned ON, and an error
detection signal (24V cut off/
blowout of ICP) is not detected.
C-4315# When the print is started, an error Error code is not
detection signal of the polygon displayed on the
cooling fan (FM9) is detected. operation panel,
but displayed
only on the data
collection, the
list output and
CSRC.
Image C-4701* FIFO address abnormality for the If there is a Confirmation of the wiring
pro- printer. sheet of paper harness and the connector
cess- While in the image write, the being printed, Overall control board (OACB)
ing expansion processing of image the main body → Gate array damaged
abnor- data that is read in is not correctly completes the
mality terminated. paper exit
C-4702* An error interrupt occurs with the before stopping
compression/expansion chip operations. The
FIFO. main relay (RL1)
is turned OFF.

445
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Image C-4703* Elongation abnormality. If there is a Confirmation of the wiring
Main body

pro- sheet of paper harness and the connector


cess- being printed, Overall control board (OACB)
ing the main body → Gate array damaged
abnor- completes the
mality C-4704* While in the execution of APC, no paper exit Confirmation of the wiring
change is found in the output of before stopping harness and the connector
the index sensor. operations. The Overall control board (OACB)
main relay (RL1) Write unit
is turned OFF. DC power supply /1
(DCPS1)
C-4705* While in the image write, the Confirmation of the wiring
expansion processing from the harness and the connector
memory to the printer does not Overall control board (OACB)
terminate within a specified Printer control board (PRCB)
period of time. The output from
the page memory to the printer
does not terminate within a spec-
ified period of time. The PVV is
not detected within a specified
period of time.
C-4706* When writing images, in spite of Confirmation of the wiring
no resource provided, an inap- harness and the connector
propriate processing such as an Reinstalling firmware
access to the elongation device is Overall control board (OACB)
made. Printer control board (PRCB)
C-4707* While in the image write, APC is Confirmation of the wiring
not applicable for the correction harness and the connector
of the sub scan beam. Due to the Overall control board (OACB)
12V DC power for the laser drive Write unit
not supplied, the MPC being DC power supply /1
wrong and the laser defective, the (DCPS1)
laser does not light up. Also, due
to the rotation of the polygon mir-
ror unavailable, the displacement
of the index sensor, and the index
sensor being defective, the index
sensor cannot detect the laser.

446
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body mage C-4708* When accessing to the memory If there is a Confirmation of the wiring
pro- device, a defective software is sheet of paper harness and the connector
cess- detected. being printed, Reinstalling firmware
ing C-4709* The expansion processing from the main body Overall control board (OACB)
abnor- the memory to the page memory completes the Printer control board (PRCB)
mality is not terminated within a speci- paper exit
fied period of time. The compres- before stopping
sion processing from the page operations. The
memory to the memory is not ter- main relay (RL1)
minated within a specified period is turned OFF.
of time. The development from
the memory into the page mem-
ory is not terminated within a
specified period of time. The
transmission of the compressed
data from memory to memory is
not terminated within a specified
period of time.
C-4721# The print operation starts before Error code is not Confirmation of the wiring
the paper mis-centering adjust- displayed on the harness and the connector
ment is terminated. (The mis-cen- operation panel, Centering sensor (PS1)
tering adjustment is too late.) but displayed ADU drive board (ADUDB)
C-4722# A PWM gamma curve is not cre- only on the data Cleaning of the IDC sensor
ated properly. collection, the Confirmation of the wiring
list output and harness and the connector
CSRC. IDC sensor board (IDCB)
Printer control board (PRCB)
Com- C-5010# Communication error check The main body Confirmation of the wiring
muni- between OACB/PRCB. Overall stops immedi- harness and the connector
cation control board (OACB) communi- ately to turn OFF Overall control board (OACB)
abnor- cation serial reception error the main relay Printer control board (PRCB)
mality detection abnormality. (RL1).
Motor C-5101 A speed error signal of the fusing Confirmation of the wiring
abnor- motor (M1) is checked. An error harness and the connector
mality detection signal is detected twice Fusing motor (M1)
in succession a specified period Printer control board (PRCB)
of time after M1 turns ON. (The DC power supply /2
first signal is ignored.) (DCPS2)

447
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Count C-5102# The 24V power source for the Error code is not Confirmation of the wiring
Main body

er total counter (TCT) is checked. displayed on the harness and the connector
abnor- When TCT is turned ON from operation panel, Total Counter (TCT)
mality OFF, an error detection signal but displayed AC drive board (ACDB)
(blowout of ICP/24V cut off) is only on the data DC power supply /2
detected. collection, the (DCPS2)
C-5103# The blowout of ICP for TC in the list output and
AC drive board (ACDB) is CSRC. How-
checked. When the total counter ever, the counter
(TCT) is turned ON from OFF, an does not oper-
error detection signal (blowout of ate.
ICP) is detected. However, an
error detection signal (24V cut off)
is not detected.
C-5104# The 24V power source for the key Confirmation of the wiring
counter (KCT) is checked. When harness and the connector
KCT is turned ON from OFF, an Key counter (KCT)
error detection signal (blowout of AC drive board (ACDB)
ICP/24V cut off) is detected. DC power supply /2
Power C-5105# The blowout of ICP for KCT in the (DCPS2)
abnor- AC drive board (ACDB) is
mality checked. When the key counter
(KCT) is turned ON from OFF, an
error detection signal (blowout of
ICP) is detected. However, an
error detection signal (24V cut off)
is not detected.
Fan C-5301 The rotation of the cooling fan /1 The main body Confirmation of the wiring
abnor- (FM26) and /2 (FM27) is checked, stops immedi- harness and the connector
mality and the 24V power source is also ately to turn OFF Cooling fan /1 (FM26)
checked. An abnormal condition the main relay Cooling fan /2 (FM27)
occurs with the FM26 and FM27 (RL1). AC drive board (ACDB)
EM signals a specified period of Printer control board (PRCB)
time after FM26 and FM27 are DC power supply /2
turned ON. This abnormal condi- (DCPS2)
tion recurs even a specified
period of time after FM26 and
FM27 are turned OFF and then
ON again, and an error detection
signal (24V cut off) is detected.

448
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Fan C-5302 The rotation of the cooling fan /1 The main body Confirmation of the wiring
abnor- (FM26) and /2 (FM27) is checked. stops immedi- harness and the connector
mality An abnormal condition occurs ately to turn OFF Cooling fan /1 (FM26)
with the FM26 and FM27 EM sig- the main relay Cooling fan /2 (FM27)
nals a specified period of time (RL1). AC drive board (ACDB)
after FM26 and FM27 are turned Printer control board (PRCB)
ON. This abnormal condition DC power supply /2
recurs even a specified period of (DCPS2)
time after FM26 and FM27 are
turned OFF and then ON again,
and an error detection signal (24V
cut off) is not detected.
C-5303# The blowout of ICP for the cool- The cooling fan / Confirmation of the wiring
ing fan /1 (FM26) is checked. 1 (FM26) stops. harness and the connector
An abnormal condition occurs Operate only Cooling fan /1 (FM26)
with the FM26 EM signal a speci- cooling fan /2 AC drive board (ACDB)
fied period of time after FM26 is (FM27). Printer control board (PRCB)
turned ON. This abnormal condi- Error code is not
tion recurs even a specified displayed on the
period of time after FM26 is operation panel,
turned OFF and then ON again, but displayed
and an error detection signal only on the data
(blowout of ICP) is detected. collection, the
C-5304# Rotation of the cooling fan /1 list output and
(FM26) is checked. An abnormal CSRC.
condition occurs with the FM26
EM signal a specified period of
time after FM26 is turned ON.
This abnormal condition recurs
even a specified period of time
after FM26 is turned OFF and
then ON again, and an error
detection signal (blowout of ICP)
is not detected.
C-5305# The blowout of ICP for the cool- The cooling fan / Confirmation of the wiring
ing fan /2 (FM27) is checked. 2 (FM27) stops. harness and the connector
An abnormal condition occurs Operate only Cooling fan /2 (FM27)
with the FM27 EM signal a speci- cooling fan /1 AC drive board (ACDB)
fied period of time after FM27 is (FM26). Printer control board (PRCB)
turned ON. This abnormal condi- Error code is not
tion recurs even a specified displayed on the
period of time after FM27 is operation panel,
turned OFF and then ON again, but displayed
and an error detection signal only on the data
(blowout of ICP) is detected. collection, the
list output and
CSRC.

449
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Fan C-5306# Rotation of the cooling fan /2 The cooling fan /2 Confirmation of the wiring
Main body

abnor- (FM27) is checked. An abnormal (FM27) stops. harness and the connector
mality condition occurs with the FM27 Operate only cool- Cooling fan /2 (FM27)
EM signal a specified period of ing fan /1 (FM26). AC drive board (ACDB)
time after FM27 is turned ON. Error code is not
This abnormal condition recurs displayed on the
even a specified period of time operation panel,
after FM27 is turned OFF and but displayed only
then ON again, and an error on the data collec-
detection signal (blowout of ICP) tion, the list output
is not detected. and CSRC.
C-5307# The rotation of the cooling fan /3 The main body Confirmation of the wiring
(FM6) is checked and +24V stops immedi- harness and the connector
power source is also checked. An ately to turn OFF Cooling fan /3 (FM6)
abnormal condition occurs with the main relay AC drive board (ACDB)
the FM6 EM signal a specified (RL1). Printer control board (PRCB)
period of time after FM6 turns DC power supply /2
ON. This abnormal condition (DCPS2)
recurs even a specified period of
time after FM6 is turned OFF and
then turned ON, and an error
detection signal (24V cut off) is
detected.
C-5308 The blowout of ICP for the cool-
ing fan /3 (FM6) in the AC drive
board (ACDB) is checked.
An abnormal condition occurs
with the FM6 EM signal a speci-
fied period of time after FM6 turns
ON. This abnormal condition
recurs even a specified period of
time after FM6 is turned OFF and
then turned ON, and an error
detection signal (blowout of ICP)
is detected.
C-5309 Rotation of the cooling fan /3
(FM6) is checked. An abnormal
condition occurs with the FM6
EM signal a specified period of
time after FM6 turns ON. This
abnormal condition recurs even a
specified period of time after FM6
is turned OFF and then turned
ON, and an error detection signal
(24V cut off/blowout of ICP) is not
detected.

450
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Fan C-5310 When the print is started, an error Error code is not Confirmation of the wiring
abnor- detection signal of the cooling fan displayed on the harness and the connector
mality /1 (FM26) or the cooling fan /2 operation panel, Cooling fan /1 (FM26)
(FM27) is detected. but displayed Cooling fan /2 (FM27)
only on the data AC drive board (ACDB)
collection, the Printer control board (PRCB)
list output and
CSRC.
C-5311 When the print is started, an error The main body Confirmation of the wiring
detection signal of the cooling fan stops immedi- harness and the connector
/3 (FM6) is detected. ately to turn OFF Cooling fan /3 (FM6)
the main relay AC drive board (ACDB)
(RL1). Printer control board (PRCB)
ADU C-5312 An abnormal condition occurs Confirmation of the wiring
stand with the FM10 EM signal a speci- harness and the connector
abnor- fied period of time after the ADU ADU cooling fan /1 (FM10)
mality cooling fan /1 (FM10) is turned ADU drive board (ADUDB)
ON. This abnormal condition DC power supply /2
recurs even a specified period of (DCPS2)
time after FM10 is turned OFF
and then ON again, and an error
detection signal (24V cut off) is
detected.
C-5313 Rotation of the ADU cooling fan /
1 (FM10) is checked.
An abnormal condition occurs
with the FM10 EM signal a speci-
fied period of time after FM10 is
turned ON. This abnormal condi-
tion recurs even a specified
period of time after FM10 is
turned OFF and then ON again,
and an error detection signal (24V
cut off) is not detected.
C-5314 An abnormal condition occurs Confirmation of the wiring
with the FM11 EM signal a speci- harness and the connector
fied period of time after the ADU ADU cooling fan /2 (FM11)
cooling fan /2 (FM11) is turned ADU drive board (ADUDB)
ON. This abnormal condition DC power supply /2
recurs even a specified period of (DCPS2)
time after FM11 is turned OFF
and then ON again, and an error
detection signal (24V cut off) is
detected.

451
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
ADU C-5315 Rotation of the ADU cooling fan / The main body Confirmation of the wiring
Main body

stand 2 (FM11) is checked. stops immedi- harness and the connector


abnor- An abnormal condition occurs ately to turn OFF ADU cooling fan /2 (FM11)
mality with the FM11 EM signal a speci- the main relay ADU drive board (ADUDB)
fied period of time after FM11 is (RL1). DC power supply /2
turned ON. This abnormal condi- (DCPS2)
tion recurs even a specified
period of time after FM11 is
turned OFF and then ON again,
and an error detection signal (24V
cut off) is not detected.
C-5316 An abnormal condition occurs Confirmation of the wiring
with the FM23 EM signal a speci- harness and the connector
fied period of time after the ADU ADU cooling fan /4 (FM23)
cooling fan /4 (FM23) is turned ADU drive board (ADUDB)
ON. This abnormal condition DC power supply /2
recurs even a specified period of (DCPS2)
time after FM23 is turned OFF
and then ON again, and an error
detection signal (24V cut off) is
detected.
C-5317 Rotation of the ADU cooling fan /
4 (FM23) is checked.
An abnormal condition occurs
with the FM23 EM signal a speci-
fied period of time after FM23 is
turned ON. This abnormal condi-
tion recurs even a specified
period of time after FM23 is
turned OFF and then ON again,
and an error detection signal (24V
cut off) is not detected.
C-5318 An abnormal condition occurs Confirmation of the wiring
with the FM25 EM signal a speci- harness and the connector
fied period of time after the ADU ADU cooling fan /5 (FM25)
cooling fan /5 (FM25) is turned ADU drive board (ADUDB)
ON. This abnormal condition DC power supply /2
recurs even a specified period of (DCPS2)
time after FM25 is turned OFF
and then ON again, and an error
detection signal (24V cut off) is
detected.

452
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body ADU C-5319 Rotation of the ADU cooling fan / The main body Confirmation of the wiring
stand 5 (FM25) is checked. stops immedi- harness and the connector
abnor- An abnormal condition occurs ately to turn OFF ADU cooling fan /5 (FM25)
mality with the FM25 EM signal a speci- the main relay ADU drive board (ADUDB)
fied period of time after FM25 is (RL1). DC power supply /2
turned ON. This abnormal condi- (DCPS2)
tion recurs even a specified
period of time after FM25 is
turned OFF and then ON again,
and an error detection signal (24V
cut off) is not detected.
C-5320 An abnormal condition occurs Confirmation of the wiring
with the FM18 EM signal a speci- harness and the connector
fied period of time after the cool- Cooling fan /5 (FM18)
ing fan /5 (FM18) is turned ON. Printer control board (PRCB)
This abnormal condition recurs DC power supply /2
even a specified period of time (DCPS2)
after FM18 is turned OFF and
then ON again, and an error
detection signal (24V cut off) is
detected.
C-5321 The blowout of ICP for the cool-
ing fan /5 (FM18) is checked.
An abnormal condition occurs
with the FM18 EM signal a speci-
fied period of time after FM18 is
turned ON. This abnormal condi-
tion recurs even a specified
period of time after FM18 is
turned OFF and then ON again,
and an error detection signal
(blowout of ICP) is detected.
C-5322 Rotation of the cooling fan /5
(FM18) is checked.
An abnormal condition occurs
with the FM18 EM signal a speci-
fied period of time after FM18 is
turned ON. This abnormal condi-
tion recurs even a specified
period of time after FM18 is
turned OFF and then ON again,
and an error detection signal (24V
cut off) is not detected.

453
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Fan C-5330 The rotation of the power supply The main body Confirmation of the wiring
Main body

abnor- cooling fan /3 (FM32) is checked. stops immedi- harness and the connector
mality An abnormal condition occurs ately to turn OFF Power supply cooling fan /3
with the FM32 EM signal a speci- the main relay (FM32)
fied period of time after FM32 is (RL1). DC power supply /2
turned ON. This abnormal condi- (DCPS2)
tion recurs even a specified
period of time after FM32 is
turned OFF and then ON again,
and an error detection signal (24V
cut off) is not detected.
Scan- C-6101 The scanner home sensor (PS5) Confirmation of the wiring
ner does not turn ON within a speci- harness and the connector
abnor- fied period of time after the home Scanner motor (M13)
mality position search is started. Scanner home sensor (PS5)
Scanner drive board (SDB)
Printer control board (PRCB)
DC power supply /2
(DCPS2)
Fan C-6301 The rotation of the scanner cool- Confirmation of the wiring
abnor- ing fan (FM7) is checked, and harness and the connector
mality 24V power source is also Scanner cooling fan (FM7)
checked. An abnormal condition Scanner drive board (SDB)
occurs with the FM7 EM signal a Printer control board (PRCB)
specified period of time after FM7 DC power supply /2
turns ON. This abnormal condi- (DCPS2)
tion recurs even a specified
period of time after FM7 is turned
OFF and then turned ON, and an
error detection signal (24V cut off)
is detected.
Image C-6701* When processing images, a filter If there is a Confirmation of the wiring
pro- coefficient cannot be created nor- sheet of paper harness and the connector
cess- mally. being printed, Reinstalling firmware
ing the main body Overall control board (OACB)
abnor- completes the
mality paper exit
before stopping
operations. The
main relay (RL1)
is turned OFF.

454
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Image C-6702* FIFO address abnormality for the If there is a Confirmation of the wiring
pro- scanner. sheet of paper harness and the connector
cess- While in the image read, the com- being printed, Overall control board (OACB)
ing pression of image data that is the main body (Gate array damaged)
abnor- read in is not correctly termi- completes the
mality nated. paper exit
C-6703* After negation of SVV, the com- before stopping
pression of images that are read operations. The
in and their development into the main relay (RL1)
page memory are not terminated is turned OFF.
within a specified period of time.
C-6704* While in the image read, the com- Confirming the DF operation
pression processing from the Confirmation of the wiring
scanner into the memory does harness and the connector
not terminate within a specified Overall control board (OACB)
period of time. The development Printer control board (PRCB)
from the scanner into the page
memory does not terminate
within a specified period of time.
The SVV is not detected within a
specified period of time.
C-6705* When reading images, in spite of Confirmation of the wiring
no resource provided, an inap- harness and the connector
propriate processing such as an Reinstalling firmware
access to the compression Overall control board (OACB)
device is made.
C-6706* While in the image read, SVV Confirmation of the wiring
does not turn OFF within a speci- harness and the connector
fied period of time and the prepa- Overall control board (OACB)
ration for scanning the next page
cannot be started.
C-6707* Shading correction abnormality Confirmation of the wiring
(GA abnormality). harness and the connector
Reinstalling firmware
Overall control board (OACB)

455
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Image C-6708* AOC/AGC adjustment abnormality. If there is a 1. CCD related parts
Main body

pro- The light blocking cover at the read sheet of paper Confirmation of the wiring har-
cess- section and the lens cover are being printed, ness and the connector
ing removed. the main body CCD board (CCDB)
abnor- • The connector of the CCD board is completes the Overall control board (OACB)
mality disconnected. paper exit 2. Exposure lamp related parts
• The power cable of the CCD board before stopping Confirmation of the wiring har-
is unplugged. operations. ness and the connector
• The ICP of the CCD board is cut off. Immediately to Exposure lamp (L4)
The light volume of the exposure turn OFF the L4 inverter (L4INVB)
lamp is excessive. main relay (RL1). Scanner drive board (SDB)
The exposure lamp does not light up.
C-6709# The adjustment data evacuated Error code is not Confirmation of the wiring
by resolutions is not available. displayed on the harness and the connector
C-6710# A density conversion gamma operation panel, Overall control board (OACB)
curve cannot be created normally. but displayed
only on the data
collection, the
list output and
CSRC.
C-6711* Calibration start abnormality. If there is a Confirmation of the wiring
C-6712* Calibration completion abnormality. sheet of paper harness and the connector
C-6713* Despite of the MPC not being ter- being printed, Reinstalling firmware
minated, the initial sampling of the main body Overall control board (OACB)
the APC is attempted. completes the
paper exit
C-6714* While executing the APC, the
before stopping
execution of the MPC is
operations.
attempted.
C-6716* When a clock for the image write
is abnormal, the sub scan beam
interval is attempted to be cor-
rected.
C-6717* Sequentially shot page area
abnormality.
Due to an image area abnormality
on the memory, images cannot
be developed on the memory.
C-6718* The PVV is turned ON before the Confirmation of the wiring
initial APC start processing is harness and the connector
completed. Reinstalling firmware
Write unit
Overall control board (OACB)
Printer control board (PRCB)

456
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Image C-6719* The scan operation starts before Error code is not Confirming the DF operation
pro- the original skew adjustment is displayed on the Confirmation of the wiring
cess- terminated. (The skew adjust- operation panel, harness and the connector
ing ment is too late.) but displayed Original skew sensor /Rr
abnor- only on the data (PS311: DF)
mality collection, the Original skew sensor /Rr
list output and (PS312: DF)
CSRC. Overall control board (OACB)
C-6721* The AGC is retried due to the Confirmation of the wiring
decreased light volume of the harness and the connector
exposure lamp. However, no error Exposure lamp (L4)
occurs. L4 inverter (L4INVB)
Scanner drive board (SDB)
C-6723* Due to the paper skew correction Confirming the DF operation
amount being in excess of the Confirmation of the wiring
permissible limit, the print is made harness and the connector
with the leading edge shifted. Original skew sensor /Rr
(PS311: DF)
Original skew sensor /Rr
(PS312: DF)
Overall control board (OACB)
Com- C-6801 A communication error between The main body Confirmation of the wiring
muni- OACB and OB1 is checked. stops immedi- harness and the connector
cation ately to turn OFF Operation board /1 (OB1)
abnor- the main relay Operation board /3 (OB3)
mality (RL1). Overall control board (OACB)
DF C-8001* Although the main body sends If there is a Confirmation of the wiring
DF

abnor- out data according to the data sheet of paper harness and the connector
mality retransmission request made by being printed, DF control board (DFCB: DF)
the DF, a retransmission request the main body Overall control board (OACB:
signal is received again. and the DF main body)
completes the
paper exit
before stopping
operations.
Immediately to
turn OFF the
main relay (RL1).

457
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
DF C-8002* When a checksum error or an If there is a Confirmation of the wiring
DF

abnor- SRGA reception error was sheet of paper harness and the connector
mality detected while in the reception in being printed, DF control board (DFCB: DF)
serial communication, a signal the main body Overall control board (OACB:
was sent to make a request for and the DF main body)
sending data again. And when completes the
data is being received upon this paper exit
request, a checksum error or an before stopping
SRGA reception error is detected operations.
again. Immediately to
C-8003* When the main power switch turn OFF the Confirmation of the wiring
(SW1) is ON, there is no response main relay (RL1). harness and the connector
to the initial communication DF control board (DFCB)
request from the main body to
the DF even after a specified
period of time elapses.
C-8201 Tray up/down motor (M303) Confirmation of the wiring
abnormality. harness and the connector
Confirmation of the original
tray up/down drive parts
Tray up/down motor (M303)
DF control board (DFCB)
C-8301 Cooling fan (FM301) abnormality. Confirmation of the wiring
harness and the connector
Cooling fan (FM301)
DF control board (DFCB)
C-8401 Original registration sensor Confirming the sensor oper-
(PS306) abnormality. ation
Confirmation of the wiring
harness and the connector
Original registration sensor
(PS306)
DF control board (DFCB)
C-8402 Original conveyance sensor Confirming the sensor oper-
(PS308) abnormality. ation
Confirmation of the wiring
harness and the connector
Original conveyance sensor
(PS308)
DF control board (DFCB)

458
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
DF DF C-8403 Original reverse sensor (PS309) If there is a Confirming the sensor oper-
abnor- abnormality. sheet of paper ation
being printed, Confirmation of the wiring
mality the main body harness and the connector
and the DF Original reverse sensor
completes the (PS309)
paper exit DF control board (DFCB)
before stopping
C-8404 Non-volatile memory error. Confirmation of the wiring
operations.
harness and the connector
Immediately to
DF control board (DFCB)
turn OFF the
C-8405 Reverse jam sensor (PS304) main relay (RL1). Confirming the sensor oper-
abnormality. ation
Confirmation of the wiring
harness and the connector
Reverse jam sensor (PS304)
DF control board (DFCB)
C-8406 Original reverse/exit sensor Confirming the sensor oper-
(PS313) abnormality. ation
Confirmation of the wiring
harness and the connector
Original reverse/exit sensor
(PS313)
DF control board (DFCB)
C-8407 Original skew sensor /Fr (PS312) Confirming the sensor operation
abnormality. Confirmation of the wiring
harness and the connector
Cleaning of the sensor's mir-
ror
Original skew sensor /Fr (PS312)
DF control board (DFCB)
C-8408 Original skew sensor /Rr (PS311) Confirming the sensor operation
abnormality. Confirmation of the wiring
harness and the connector
Cleaning of the sensor's mir-
ror
Original skew sensor /Rr (PS311)
DF control board (DFCB)
Com- C-A001 DMA abnormality. The main body —
Main body

muni- C-A002 HDD/2 (HDD2) abnormality. stops immedi- Confirmation of the wiring
cation ately to turn OFF harness and the connector
abnor- the main relay HDD/2 (HDD2)
mality (RL1). PCI relay board (PCIRB)
IC board (ICB)
Overall control board (OACB)
C-A003 IC cooling fan (FM28) abnormal- Confirmation of the wiring
ity. harness and the connector
IC cooling fan (FM28)
PCI relay board (PCIRB)
IC board (ICB)
Overall control board (OACB)
C-A004 FATAL error. —

459
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
Com- C-A005 The CF card in ICB is different The main body Reinstalling IC firmware
Main body

muni- from the program version of the stops immedi- IC board (ICB)
cation HDD/2 (HDD2). ately to turn OFF
abnor- C-A006 While in the security ON, the the main relay Confirmation of the wiring
mality *1 unlock of the HDD/2 (HDD2) (RL1). harness and the connector
results in failure. (Due to the mis- HDD/2 (HDD2)
match of the password) IC board (ICB)
C-A007 While in the security ON, an
*1 unlocked HDD is connected.
C-A008 An unformatted HDD/2 (HDD2) is Confirmation of the wiring
detected. harness and the connector
Hard disk format
HDD/2 (HDD2)
C-A101 The communication from ICB to Confirmation of the wiring
the overall control board (OACB) harness and the connector
is blocked. PCI relay board (PCIRB)
IC board (ICB)
Overall control board (OACB)

*1 Since this is a security-related error code, be sure to contact KMBT before taking any measure.

460
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Com- C-C101* Initial communication error The main body Confirmation of the wiring
muni- between OACB/PRCB. When the stops immedi- harness and the connector
cation main power switch (SW1) is ately to turn OFF Overall control board (OACB)
abnor- turned ON, a response from the the main relay Printer control board (PRCB)
mality printer control board (PRCB) is (RL1).
not received even after a speci-
fied period of time elapses.
C-C102* Communication error between
OACB/PRCB.
C-C103* Communication error between Confirmation of the wiring
OACB/OB1. harness and the connector
Operation board /1 (OB1)
Operation board /3 (OB3)
Overall control board (OACB)
ISW C-C104* When the main power switch S and CA program
abnor- (SW1) is ON, a region into which
mality no write was made by the ISW is
detected in the printer control
program.
C-C106 While in the data transmission by USB cable
the ISW, a formal header informa- USB port on PC
tion cannot be received within a
specified period of time.
C-C107 While in the data transmission by USB cable
the ISW, a checksum error or Program file corruption
header error is detected with the
download data.
C-C108 When ISW transfers data, the USB cable
data is not written into the flash The board to which the data
ROM correctly. is transferred.
C-C109 When the main power switch FS control program
(SW1) is ON, a region into which
no write was made by the ISW is
detected in the FS control pro-
gram.
C-C117 When turning the sub power GP control firmware
switch (SW2) ON, ISW unwritten
area in the GP program was
detected.
C-C119 When turning the sub power I/F board (IFB)
switch (SW2) ON, ISW unwritten
area in the MK program was
detected.

461 1
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

Classifica- Code Causes Resulting Estimated abnormal parts


bizhub PRO 950

tion operation
DF C-C120 When the main power switch If there is a Confirmation of the wiring har-
DF

abnor- (SW1) is ON, a region into which sheet of paper ness and the connector
mality no write was made by the ISW is being printed, DF control board (DFCB: DF)
detected in the DF control pro- the main body Overall control board (OACB:
gram. and the DF main body)
completes the
paper exit
before stopping
operations.
Immediately to
turn OFF the
main relay (RL1).
ISW C-C125 When the main power switch The main body IC program
Main body

abnor- (SW1) is ON, a region into which stops immedi-


mality no write was made by the ISW is ately to turn OFF
detected in the IC program. the main relay
Image C-D001 HDD/1 (HDD1) initialization (RL1). Confirmation of the wiring
pro- abnormality. harness and the connector
cess- The HDD1 is defective, or the Reinstalling firmware
ing connector is poorly connected. HDD/1 (HDD1)
abnor- C-D002 The JOB information cannot be Overall control board (OACB)
mality stored on the HDD/1 (HDD1).
C-D003 When HDD/1 (HDD1) JOB auto
deletion is being executed, a
route cannot be opened.
C-D004 HDD/1 (HDD1) access defective.
The HDD1 is defective, or the
connector is poorly connected.
C-D010 HDD overwrite erase is con- —
ducted.
Net- C-D101 Tandem communication error Confirmation of the wiring
work C-D102 Tandem image transmission error harness and the connector
abnor- Confirmation of the network
mality connection for tandem
Confirmation of the tandem
setting of both machine
Overall control board (OACB)

462
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifica- Code Causes Resulting Estimated abnormal parts

bizhub PRO 950


tion operation
Main body Image C-E001* The message queue is insufficient If there is a Confirmation of the wiring
pro- or destroyed. sheet of paper harness and the connector
cess- C-E002* The parameter value is in excess being printed, PCI relay board (PCIRB)
ing of the permissible limits. the main body IC board (ICB)
abnor- C-E003* The ID of the task that sends the completes the Overall control board (OACB)
mality message queue is undefined. paper exit
before stopping
C-E004* The receiving event of the mes-
operations.
sage is undefined.
Immediately to
C-E005* Memory access abnormality.
turn OFF the
C-E006* Header readout address abnor- main relay (RL1).
mality.

463
13. MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

C. Function to detach defective sections


For those abnormalities listed in the table below, defective units can be detached temporarily to use other con-
bizhub PRO 950

trol units manually. While detached, an error detection is not carried out on these detached units.
There are 2 methods of setting for limited use.

(1) User operation


When an error code occurs, press the HELP key following the message on the operation panel and then turn the
sub power switch (SW2) OFF and ON. This allows you to use it temporarily until the main power switch (SW1) is
OFF and ON (including an OFF/ON operation by the weekly timer) next time.

(2) DIPSW setting


Turning the main switch OFF and ON after setting the specified software DIPSW bit allows you to make a limited
use of it until the bit setting is released next time (this requires the OFF/ON operation of the main power switch
(SW1)).

Classifi- Error code Description Control while detached DIPSW


cation
LU C-0102 Paper feed motor (M101) Paper feed in LU is unavailable DIPSW18-3
abnormality (LU connection is not recognized)
Main C-0210 Paper lift motor /1 (M19) abnor- Paper feed in tray 1 is unavailable DIPSW18-0
body mality (There remains no paper, and on the
operation panel, the tray 1 is displayed
in hatching.)
C-0220 Paper lift motor /2 (M20) abnor- Paper feed in tray 2 is unavailable DIPSW18-1
mality (There remains no paper, and on the
operation panel, the tray 2 is displayed
in hatching.)
C-0230 Paper lift motor /3 (M21) abnor- Paper feed in tray 3 is unavailable DIPSW18-2
mality (There remains no paper, and on the
operation panel, the tray 3 is displayed
in hatching.)
LU C-0240 Paper lift motor (M100) abnor- Paper feed in LU is unavailable DIPSW18-3
mality (LU connection is not recognized)
PK, ZU C-1047 Punch motor (M801) abnormal- Punch mode unavailable DIPSW19-5
ity (PK) (PK and ZU connections are not rec-
Punch shift motor (M802) ognized)
abnormality (PK)
Punch motor (M4) abnormality (ZU)
Punch shift motor (M5) abnor-
mality (ZU)
FS C-1122 Folding drive abnormality Folding, saddle stitching, and trimming DIPSW18-5
C-1125 mode unavailable
C-1126 (FS and TU connections are not recog-
nized)*1
TU C-1131 TU drive abnormality
to 1137
PI C-1141 PI drive abnormality The use of PI section is unavailable DIPSW18-6
to 1143 (PI connection is not recognized)

464
Field Service Ver.2.0 Sep. 2009 13. MALFUNCTION CODE

Classifi- Error code Description Control while detached DIPSW

bizhub PRO 950


cation
PK, ZU C-1144 Punch motor (M801) abnormal- Punch mode unavailable DIPSW19-5
ity (PK) (PK and ZU connections are not rec-
Punch shift motor (M802) ognized)
abnormality (PK)
Punch motor (M4) abnormality (ZU)
Punch shift motor (M5) abnor-
mality (ZU)
ZU C-1152 1st stopper motor (M2) abnormality Z-folding mode unavailable DIPSW19-4
2nd stopper motor (M3) abnormality (ZU connection is not recognized)
C-1153
Conveyance motor cooling fan
(M10) abnormality
PK, ZU C-1155 Punch motor (M801) abnormal- Punch mode unavailable DIPSW19-5
ity (PK) (PK and ZU connections are not rec-
Punch shift motor (M802) ognized)
abnormality (PK)
Punch motor (M4) abnormality (ZU)
Punch shift motor (M5) abnor-
mality (ZU)
DF C-8201 DF drive abnormality DF mode unavailable DIPSW18-4
C-8301 (DF connection is not recognized)
C-8401
to 8406
Main C-D001 Hard disk /1, /2 (HDD1, HDD2) The use of HDD1 and HDD2 is unavailable DIPSW18-7
body to D004 abnormality (HDD1 and HDD2 are not connected)

*1: Each of FS and TU cannot be separated individually.

465
14. TROUBLES THAT DO NOT DISPLAY THE MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

14. TROUBLES THAT DO NOT DISPLAY THE MALFUNCTION


bizhub PRO 950

CODE
14.1 The power of main body does not turn ON
14.1.1 Turn ON the main power switch but the power LED of the operation panel does not light up in
red.

Target parts for trouble


Main power switch (SW1) DC power supply /1 (DCPS1)
Circuit breaker (CBR) Overall control board (OACB)
Noise filter /1 (NF1)
Noise filter /2 (NF2)

Step Check item Location Result Action


(Electrical parts)
1 Disconnect the plug from the outlet. Main body 1/3 NO Ask the administra-
The voltage of the outlet is the power C-2 tor on the user side
supply voltage. to check the state
* Be sure not to overuse the power of the of the power of the
outlet including the other connected outlet.
devices.
2 Wiring from the plug to CBR is con- Main body 1/3 NO Check the wiring
nected properly. C-2 and repair it.
3 The switch of CBR is OFF. - YES Go on to step 4.
NO Go on to step 5.
4 Turn ON the switch of CBR. - NO Replace CBR
5 After checking that the plug is not con- Main body 1/3 YES Check the cause of
nected to the outlet, scale the resistance C-2 the short on the
value on both edge of the plug and it is 0. wiring from the
plug to DCPS1.
6 Connect the plug to the outlet and find - NO Remove the plug
that any irregular sound from the from the outlet and
machine or the error on the board does check the cause of
not occur. the error.
7 CN2-1 voltage of DCPS1 is the power Main body 1/3 NO Check the voltage
supply voltage. C-14 from CBR → NF1
→ NF2 → SW1 →
CN2 to check the
cause of the trou-
ble and repair it.
8 The fuse of DCPS1 has the conduction. - NO Replace DCPS1
9 CN73-1 voltage of DCPS1 is DC12V. Main body 1/3 NO Replace DCPS1
C-15
10 CN72-1 to 3 voltage of DCPS1 is DC5V. Main body 1/3 NO Replace DCPS1
C-14

466
Field Service Ver.2.0 Sep. 2009 14. TROUBLES THAT DO NOT DISPLAY THE MALFUNCTION CODE

Step Check item Location Result Action

bizhub PRO 950


(Electrical parts)
11 CN100-8 voltage of OACB is DC12V. Main body 1/3 NO Check the wiring
F-3 from DCPS1 →
OACB and repair it.
12 CN100-4 to 6 voltage of OACB is DC5V. Main body 2/3 NO Check the wiring
F-3 from DCPS1 →
OACB and repair it.
13 CN136-19, 20 voltage of OACB is DC5V. Main body 2/3 YES Check the wiring,
F-7 Check the trouble
inside the opera-
tion panel,
Replace the board
in the repairing
operation panel
NO Replace OACB

467
14. TROUBLES THAT DO NOT DISPLAY THE MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

14.1.2 Turn ON the main power switch and the sub power switch, but the touch panel does not dis-
play anything.
bizhub PRO 950

• The power save LED is lighting/blinking, but the main power LED does not light in green (but lights in red).

Target parts for trouble


Main power switch (SW1) Overall control board (OACB)

Step Check item Location Result Action


(Electrical parts)
1 The power save LED blinks in green. - YES Processing ISW
Do not turn OFF
the main power.
2 The power save LED blinks in orange. - YES Reinstall the firm-
ware because of
the firmware error
of the OACB
board.
NO Check that "Turn
ON the main power
switch but the
power LED of the
operation panel
does not light up in
red."

14.1.3 Turn ON the sub power switch but the power LED does not switch from red to green.

Target parts for trouble


Sub power switch (SW2) Overall control board (OACB)

Step Check item Location Result Action


(Electrical parts)
1 The power LED is lighting in red. - NO Refer to the main
power switch
related trouble
2 CN104-2 voltage of OACB changes from Main body 2/3 YES Replace OACB
DC5V to DC0V by turning ON SW-2 from F-3 NO Check the wiring
OFF. between OACB →
SW2 and repair it.

468
Field Service Ver.2.0 Sep. 2009 14. TROUBLES THAT DO NOT DISPLAY THE MALFUNCTION CODE

14.2 The power is not supplied to DF-616.

bizhub PRO 950


Target parts for trouble
DC power supply /1 (DCPS1: main body) DF control board (DFCB: DF)

Step Check item Location Result Action


(Electrical parts)
1 CN1-3 voltage of DFCB is DC24V. DF A-5 YES Trouble in DF
Confirmation of
DFCB connector
Replace DFCB
2 CN74-2 voltage of DCPS1 is DC24V. Main body 1/3 YES Check the wiring
C-17 from DCPS1 → DF
and repair it.
NO Replace DCPS1

14.3 The power is not supplied to the paper feed option.


14.3.1 LU-407/408

Target parts for trouble


DC power supply /2 (DCPS2: main body) LU drive board (LUDB: LU)

Step Check item Location Result Action


(Electrical parts)
1 CN700-1 voltage of LUDB is DC24V. LU E-3 NO Trouble in LU
Check the connec-
tor of LUDB
Replace LUDB
2 CN12-2 voltage of DCPS2 is DC24V. LU B-3 YES Check the wiring
from DCPS2 → LU
and repair it.
NO Replace DCPS2

469
14. TROUBLES THAT DO NOT DISPLAY THE MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

14.4 The power is not supplied to the finisher option.


bizhub PRO 950

14.4.1 FS-528/611

Target parts for trouble


DC power supply /1 (DCPS1: Main body) FS control board (FSCB: FS)
Front door interlock switch (MS1: FS)

Step Check item Location Result Action


(Electrical parts)
1 The front door of FS is open. - YES Close the front
door.
2 CN6-1 voltage of FSCB is DC24V. FS E-6 YES Trouble in FS
Confirmation of
FSCB connector
Replace FSCB
3 CN12-1 voltage of DCPS2 is DC24V. FS F-6 YES Check the wiring
from DCPS2 → ZU
→ FS and repair it.
Replace MS1
NO Replace DCPS2

470
Field Service Ver.2.0 Sep. 2009 14. TROUBLES THAT DO NOT DISPLAY THE MALFUNCTION CODE

14.4.2 ZU-607

bizhub PRO 950


Target parts for trouble
Circuit breaker /1 (CBR1: ZU) DC power supply (DCPS: ZU)
Circuit breaker /2 (CBR2: ZU) ZU control board (ZUCB: ZU)
Noise filter (NF: ZU) Door switch (MS1: ZU)
Power relay /1 (RL/1: ZU)
Power relay /2 (RL/2: ZU)
Coil (L: ZU)

Step Check item Location Result Action


(Electrical parts)
1 The front door of ZU is open. - YES Close the front
door.
2 The voltage between CN1-1 and CN1-3 ZU E-8 NO Check the wiring
of ZUCB is DC5V. between the main
body and ZU and
repair it.
3 Disconnect the plug of ZU from the outlet. - NO Ask the administra-
The voltage of the outlet is the power tor on the user side
supply voltage. to check the state
* Be sure not to overuse the power of the of the power of the
outlet including the other connected outlet.
devices.
4 Wiring from the plug of ZU to CBR1, - NO Check the wiring
CBR2 is connected properly. and repair it.
5 The switches of CBR1 and CBR2 are ZU G-2 YES Go on to step 6.
OFF. NO Go on to step 7.
6 Turn ON the switches of CBR1 and ZU G-2 NO Replace CBR1 and
CBR2. CBR2
7 After checking that the plug of ZU is not - YES Check the cause of
connected to the outlet, scale the resis- the short on the
tance value on the both edge of the plug wiring from the
and it is 0. plug to DCPS.
8 Connect the plug of ZU to the outlet and - NO Remove the plug
find that any irregular sound or the error from the outlet and
on the board does not occur. check the cause of
the error.
9 The voltage between RT6 and RT7 of ZU G-5 NO Check the voltage
DCPS is the power supply voltage. from CBR1, CBR2
→ NF → RL1, RL2
→ MS1 → L to
check the cause of
the trouble and
repair it.
10 The fuse of DCPS has the conduction. - NO Replace DCPS
11 The voltage of CN2-1, 2 of ZUCB is ZU F-5 YES Replace ZUCB
DC24V. NO Replace DCPS

471
14. TROUBLES THAT DO NOT DISPLAY THE MALFUNCTION CODE Field Service Ver.2.0 Sep. 2009

14.4.3 TU-502
bizhub PRO 950

Target parts for trouble


Circuit breaker (CBR: TU) DC power supply (DCPS: TU)
Relay /1 (RL/1:TU) TU drive board (TUDB: TU)
Relay /2 (RL/2:TU)
Front door interlock switch (MS2: TU)
Coil (Coil: TU)

Step Check item Location Result Action


(Electrical parts)
1 The front door of TU is open. - YES Close the front
door.
2 CN401-B14 volt of TUDB is DC5V. TU F-8 NO Check the wiring
between the main
body and TU and
repair it.
3 Disconnect the plug of TU from the outlet. - NO Ask the administra-
The voltage of the outlet is the power tor on the user side
supply voltage. to check the state
* Be sure not to overuse the power of the of the power of the
outlet including the other connected outlet.
devices.
4 Wiring from the plug of TU to CBR is - NO Check the wiring
connected properly. and repair it.
5 The switch of CBR is OFF. TU H-2 YES Go on to step 6.
NO Go on to step 7.
6 Turn ON the switch of CBR. TU H-2 NO Replace CBR
7 After checking that the plug of TU is not - YES Check the cause of
connected to the outlet, scale the resis- the short on the
tance value on the both edge of the plug wiring from the
and it is 0. plug to DCPS.
8 Connect the plug of TU to the outlet and - NO Remove the plug
find that any irregular sound or the error from the outlet and
on the board does not occur. check the cause of
the error.
9 The voltage between L and N of DCPS is TU H-5 NO Check the voltage
the power supply voltage. of CBR → RL1,
RL2 → MS2 →
Coil and see the
cause of the error.
10 The fuse of DCPS has the conduction. - NO Replace DCPS
11 The voltage of CN409-1 of TUDB is - YES Replace TUDB
DC24V. NO Replace DCPS

472
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15. IMAGE TROUBLE

bizhub PRO 950


15.1 Initial check items
• Judge whether the cause of the image trouble is from the scanner system, the printer system, or the con-
troller system.
• For the troubles of stripe and band, conduct the test print with the half tone image to judge whether it is the
scanner system or the printer system.
• For the other image troubles, judge it from the copy from the original glass and the print from PC.

Scanner system

Original scan

CCD board
(CCDB)

Printer system Cable


Controller system

Printer
control Overall control PCI relay
board board (OACB) board
IC board (ICB)
(PRCB) (PCIRB)

Cable

Write unit

Image Action Judg- Cause Next step


Trouble ment
Stripe, Select [Service Mode] → [Test Mode] → YES Printer system Refer to: P.474
band [Test Pattern Output Mode] and enter "1" to NO Scanner system Refer to: P.491
print out the half tone with the density setting
"60". Then the stripe or the band occurs.
Others The image trouble occurs only on the copy YES Scanner system Refer to: P.491
from the original glass.
The same image trouble occurs on the copy YES Printer system Refer to: P.474
from the original glass and the print from PC. NO Controller system Refer to: P.503

473
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.2 Printer system procedure


bizhub PRO 950

• When it is judged as the printer system trouble from the initial check items, conduct the image stabilization
after checking the printer check items.

Note
• The following sample images on each procedures are when printing in A3.

15.2.1 Check the printer

• Check the damage or the dirt on each section parts.

Step Section Check item Result Action


1 Paper The paper setting of the machine NO Set the paper setting of the
and the paper to be printed are the machine to the same type of paper
same type. to be printed.
2 Photo conduc- Drum has dirt on its outward. YES Clean
3 tor section Drum has the damage or the stripe YES Check the touching of the drum
on the upper side. claw, Clean
Replace the drum
4 Developing sec- The developing bias contacting NO Clean the contacting terminal,
tion terminal is surely touched. Check the terminal position
5 Charging sec- Charging wire or charging control YES Clean
tion plate has dirt.
6 Transferring Transferring wire has dirt. YES Clean
section
7 Cleaning sec- Cleaning blade is surely touched NO Check, clean, or replace the clean-
tion to the drum. ing blade
8 Conveyance Dirt or the foreign material is on the YES Clean
section, duplex paper conveyance path.
section
9 Fusing section Fusing roller has dirt. YES Clean
Check the cleaning web
10 Write section Dust-proof glass has dirt on the YES Clean
front.

474
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.2.2 Image Stabilization

bizhub PRO 950


• Conduct the image stabilization to check whether the trouble is solved.

Step Section Check item Result Action


1 Service mode Conduct the drum potential auto NO Go on to the next step.
→ Process adjustment and the problem is
adjustment solved.
→ Drum Pecu-
liarity Adj.
→ Automatic
Drum Potential
2 Service mode Conduct the auto maximum den- NO Go on to the next step.
→ Process sity adjustment and the problem is
adjustment solved.
→ Drum Pecu-
liarity Adj.
→ Auto maxi-
mum Density
Adj.
3 Service mode Conduct the auto dot diameter NO Go on to the next step.
→ Process adjustment and the problem is
adjustment solved.
→ Drum Pecu-
liarity Adj.
→ Auto Dot
Diameter Adj.
4 Service mode Conduct the gamma auto adjust- NO Go on to the next step on each
→ Process ment and the problem is solved. item.
adjustment
→ Drum Pecu-
liarity Adj.
→ Auto Gamma
Adj.

475
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.2.3 Printer system: White lines in sub scan direction, White bands in sub scan direction, Black
lines in sub scan direction, Black bands in sub scan direction
bizhub PRO 950

A. Typical faulty images

White lines in sub scan White bands in sub Black lines in sub scan Black bands in sub
direction scan direction direction scan direction

4036fs4022c0 4036fs4023c0 4036fs4024c0


4036fs4021c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper type.
2 Check the There are sharp white lines or YES Clean the charging wire, the
image black lines in the main scan direc- charging control plate, and the
tion. transferring wire.
3 Writing section Dust-proof glass has dirt. YES Clean the dust-proof glass.
4 Check the Check mainly on the charging sec- NO Clean, Replace
printer tion, transferring section, photo
conductor section, developing sec-
tion and the conveyance section.
5 Cleaning sec- Some parts on the cleaning blade YES Clean
tion are left to wipe. Replace the cleaning blade
6 Photo conduc- Drum claw has dirt. YES Clean
tor section Check the drum claw action
7 Fusing section Fusing claw has dirt. YES Clean
Check the fusing claw action
8 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
9 Connector, wir- There is no problem on the overall NO Reconnect the connector
ing control board, write section, con- Replace the wiring
nector of the printer control board,
and the wiring.
10 The problem has been solved by NO Check or replace the charging section
step 9. → Replace the drum
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write section
→ Replace the printer control board

476
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.2.4 Printer system: White lines in main scan direction, White bands in main scan direction, Black
lines in main scan direction, Black bands in main scan direction

bizhub PRO 950


A. Typical faulty images

White lines in main White bands in main Black lines in main Black bands in main
scan direction scan direction scan direction scan direction

4036fs4026c0 4036fs4027c0 4036fs4028c0


4036fs4025c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper
type.
2 Check the Check mainly on the charging sec- NO Clean, Replace
printer tion, transferring section, photo
conductor section, developing
section and the fusing section.
3 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
4 Cleaning section Some parts on the cleaning blade YES Clean
are left to wipe. Replace the cleaning blade
5 Connector, There is no problem on the overall NO Reconnect the connector
wiring control board, write section, con- Replace the wiring
nector of the printer control board,
and the wiring.
6 The problem has been solved by NO Check or replace the charging
step 5. section
→ Replace the drum
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write section
→ Replace the printer control
board

477
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.2.5 Printer system: Uneven density in sub scan direction


bizhub PRO 950

A. Typical faulty images

4036fs4043c0 4036fs4044c0 4036fs4045c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper type.
2 Check the Check mainly on the charging sec- NO Clean, Replace
printer tion, transferring section, photo
conductor section, and the devel-
oping section.
3 Service mode LD offset adjustment has been NO Go on to the next step.
→ Process conducted and the trouble is
adjustment solved.
→ Drum pecu-
liarity Adj.
→ LD Offset
Adjustment
4 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
5 Setting menu Check the setting value of the YES Change the setting value to the
→ Function Set- image density. plus.
ting
→ Density Setting
→ Image Den-
sity Selection
6 Connector, There is no problem on the overall NO Reconnect the connector
wiring control board, write section, con- Replace the wiring
nector of the printer control board,
and the wiring.
7 The problem has been solved by NO Check or replace the charging section
step 6. → Replace the drum
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write section
→ Replace the printer control board
→ Replace the high voltage unit /2

478
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.2.6 Printer system: Uneven density in main scan direction

bizhub PRO 950


A. Typical faulty images

4036fs4046c0 4036fs4047c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper type.
2 Check the Check mainly on the charging sec- NO Clean, Replace
printer tion, transferring section, photo
conductor section, and the devel-
oping section.
3 Service mode LD offset adjustment has been NO Go on to the next step.
→ Process conducted and the trouble is
adjustment solved.
→ Drum pecu-
liarity adjustment
→ LD offset
adjustment
4 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
5 Setting menu Check the setting value of the YES Change the setting value to the
→ Function Set- image density. plus.
ting
→ Density Setting
→ Image Density
Selection
6 Connector, wir- There is no problem on the overall NO Reconnect the connector
ing control board, write section, con- Replace the wiring
nector of the printer control board,
and the wiring.
7 The problem has been solved by NO Check or replace the charging section
step 6. → Replace the drum
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write section
→ Replace the printer control board
→ Replace the high voltage unit /1
→ Replace the high voltage unit /2

479
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.2.7 Printer system: Light density (ID lowering)


bizhub PRO 950

A. Typical faulty image

ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
4036fs4036c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper type.
2 Check the Check mainly on the charging section, NO Clean, Replace
printer transferring section, photo conductor
section, and the developing section.
3 Toner supply section The setting of toner bottle is not enough. YES Reset
4 Counter clear Counter clear has been conducted NO Conduct the counter clear of the
when the drum and the developer photo conductor and the devel-
are replaced. oper.
5 IDC sensor IDC sensor has dirt. YES Clean IDC sensor
6 Image Stabilization The image stabilization solves the trouble. NO Go on to the next step.
7 Setting menu Check the setting value of the YES Change the setting value to the
→ Function Setting image density. plus.
→ Density Setting
→ Image Den-
sity Selection
8 Individual support [Darker] on the image density adjust- NO Go on to the next step.
action adjustment ment solves the trouble.
→ Image den-
sity adjustment
9 Connector, wir- There is no problem on the overall con- NO Reconnect the connector
ing trol board, write section, connector of Replace the wiring
the printer control board, and the wiring.
10 The problem has been solved by NO Check or replace the charging section
step 9. → Replace the drum
→ Check or replace the transferring section
→ Check or replace the developing section
→ Replace the write section
→ Replace the printer control board
→ Replace the high voltage unit /1
→ Replace the high voltage unit /2

480
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.2.8 Printer system: Gradation error

bizhub PRO 950


A. Typical faulty images

4036fs4048c0
4036fs4049c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Gradation pat- Print out the test pattern No.3 or YES Check the other density errors of
tern No.5 and the gradation pattern is the printer system.
without any trouble.
2 Paper It occurs on the particular paper. YES Check the setting of the paper type.
3 Density It occurs on the particular image NO Check Copy Setting → Image Set-
(such as picture). ting (letters, light letters, picture).
4 Check the Check mainly on the charging section, NO Clean, Replace
printer transferring section, photo conductor
section, and the developing section.
5 Image Stabilization The image stabilization solves the trouble. NO Go on to the next step.
6 Setting menu Check the setting value of the YES If the density is too light, change
→ Function Setting image density. the setting value to the plus.
→ Density Setting If the density is too dark, change
→ Image Den- the setting value to the minus.
sity Selection
7 Service mode Image density adjustment solves NO Go on to the next step.
→ System setting the trouble.
→ Software
DIPSW_27-2/3
8 Service mode Toner density adjustment solves NO Go on to the next step.
→ System setting the trouble.
→ Software
DIPSW_23-2/3/4
9 Connector, wir- There is no problem on the overall con- NO Reconnect the connector
ing trol board, write section, connector of Replace the wiring
the printer control board, and the wiring.
10 The problem has been solved by NO Check or replace the transferring section
step 9. → Replace the drum
→ Check or replace the charging section
→ Check or replace the developing section
→ Replace the write section
→ Replace the printer control board
→ Replace the high voltage unit /2

481
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.2.9 Printer system: Gray background


bizhub PRO 950

A. Typical faulty image

ABCD
ABCD
ABCD
ABCD
ABCD
4036fs4030c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper type.
2 Setting menu Check the setting value of [Image YES Change the setting value to the
→ Function Setting Density Selection]. minus.
→ Density Setting
3 Check the Check mainly on the charging section, NO Clean, Replace
printer transferring section, photo conductor
section, developing section, write section.
4 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
5 Service mode Changing the image density lighter NO Go on to the next step.
→ System set- solves the trouble.
ting
→ Software
DIPSW_27-2/3
6 Service mode Changing the toner density lighter NO Go on to the next step.
→ System setting solves the trouble.
→ Software
DIPSW_23-2/3/4
7 Connector, wir- There is no problem on the overall con- NO Reconnect the connector
ing trol board, write section, connector of Replace the wiring
the printer control board, and the wiring.
8 The problem has been solved by NO Check or replace the charging section
step 7. → Replace the drum
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write section
→ Replace the printer control board
→ Replace the high voltage unit /1
→ Replace the high voltage unit /2

482
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.2.10 Printer system: Void areas, White spots

bizhub PRO 950


A. Typical faulty images

Void areas White spots

4036fs4051c0
4036fs4050c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper type.
2 Check the Check mainly on the charging sec- NO Clean, Replace
printer tion, transferring section, photo
conductor section, developing
section and the fusing section.
3 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
4 Service mode Changing the image density NO Go on to the next step.
→ System setting darker solves the trouble.
→ Software
DIPSW_27-2/3
5 Service mode Changing the toner density darker NO Go on to the next step.
→ System set- solves the trouble.
ting
→ Software
DIPSW_23-2/3/4
6 Developing sec- Developing section has the foreign YES Remove foreign object
tion object or the solid toner in it. Replace developer
7 Connector, wir- There is no problem on the overall con- NO Reconnect the connector
ing trol board, write section, connector of Replace the wiring
the printer control board, and the wiring.
8 The problem has been solved by NO Check or replace the charging section
step 7. → Replace the drum
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write section
→ Replace the printer control board
→ Replace the high voltage unit /1
→ Replace the high voltage unit /2

483
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.2.11 Printer system: Black spots


bizhub PRO 950

A. Typical faulty image

Black spots

AA
4036fs4052c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Check the Check mainly on the charging sec- NO Clean, Replace
printer tion, transferring section, photo
conductor section, developing
section, conveyance section, and
the fusing section.
2 Photo conduc- Conducting the cartridge set NO Go on to the next step.
tor section mode solves the trouble.
3 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
4 Service mode Changing the image density lighter NO Go on to the next step.
→ System set- solves the trouble.
ting
→ Software
DIPSW_27-2/3
5 Service mode Changing the toner density lighter NO Go on to the next step.
→ System set- solves the trouble.
ting
→ Software
DIPSW_23-2/3/4
6 Connector, wir- There is no problem on the overall NO Reconnect the connector
ing control board, write section, con- Replace the wiring
nector of the printer control board,
and the wiring.
7 The problem has been solved by NO Check or replace the charging
step 6. section
→ Replace the drum
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write section

484
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.2.12 Printer system: Image blurring

bizhub PRO 950


A. Typical faulty image

Blurred image

4036fs4031c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper
type.
2 Check the Check mainly on the charging sec- NO Clean, Replace
printer tion, transferring section, photo
conductor section, developing
section, and write section.
3 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
4 Connector, wir- There is no problem on the overall NO Reconnect the connector
ing control board, write section, con- Replace the wiring
nector of the printer control board,
and the wiring.
5 The problem has been solved by NO Check or replace the charging
step 4. section
→ Replace the drum
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write section
→ Replace the printer control
board

485
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.2.13 Printer system: Poor fusing performance, Offset


bizhub PRO 950

A. Typical faulty images

Poor fusing
Offset
performance

CF
CF
CF
4036fs4059c0 4036fs4060c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper
type.
2 Check the Check mainly on the cleaning sec- NO Clean, Replace
printer tion and the fusing section.
3 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
4 Cleaning sec- Some parts on the cleaning blade YES Clean
tion are left to wipe. Replace the cleaning blade
(Offset)
5 Fusing section The fusing temperature sensor is NO Check the installation position.
installed properly.
6 Service mode Changing the fusing temperature YES Conduct the fusing temperature
→ System set- eliminates the poor fusing perfor- adjustment.
ting mance and the offset.
→ Software
DIPSW_19-0 to
3
7 Connector, wir- There is no problem on the con- NO Reconnect the connector
ing nector of the printer control board, Replace the wiring
and the wiring.
8 The problem has been solved by NO Fusing temperature sensor
step 7. → Replace the fusing heater lamp
→ Replace the printer control
board

486
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.2.14 Printer system: Brush effect, Image bleeding

bizhub PRO 950


A. Typical faulty images

Brush effect Blurred image

4036fs4061c0 4036fs4031c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper Paper is moisturized. YES Replace to the paper that has just
opened.
2 It occurs on the particular paper. YES Check the setting of the paper
type.
3 Check the Check mainly on the fusing section NO Clean, Replace
printer and conveyance section.
4 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
5 Fusing section The cleaning web cleans properly. NO Check the cleaning web
Replace the cleaning web
6 Connector, wir- There is no problem on the con- NO Reconnect the connector
ing nector of the printer control board, Replace the wiring
and the wiring.
7 The problem has been solved by NO Fusing temperature sensor
step 6. → Replace the fusing heater lamp
→ Replace the printer control
board

487
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.2.15 Printer system: Inky backside


bizhub PRO 950

A. Typical faulty images

AA
4036fs4062c0 4036fs4063c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Paper path There are foreign objects or dirt on YES Remove the foreign object or dirt
the paper path.
2 Check the Check mainly on the transferring NO Clean, Replace
printer section, conveyance section, and
the fusing section.
3 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
4 Fusing section Fusing guide plate has dirt. YES Remove dirt
5 Fusing roller /Lw has the damage YES Replace the fusing roller /Lw
or dirt.
6 Connector, wir- There is no problem on the con- NO Reconnect the connector
ing nector of the printer control board, Replace the wiring
and the wiring.
7 The problem has been solved by NO Check or replace the transferring
step 6. section
→ Replace the printer control
board
→ Replace the high voltage unit /2

488
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.2.16 Printer system: Blank print, Black print

bizhub PRO 950


A. Typical faulty images

Blank print Black print

4036fs4038c0 4036fs4039c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Check the Blank print occurs. YES Check the connection of the con-
image nector on the write unit.
2 Check the Check mainly on the charging sec- NO Clean, Replace
printer tion, transferring section, photo
conductor section, developing
section, and write section.
3 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
4 Connector, wir- There is no problem on the overall NO Reconnect the connector
ing control board, write section, con- Replace the wiring
nector of the printer control board,
and the wiring.
5 The problem has been solved by NO Check or replace the charging
step 4. section
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write unit
→ Replace the printer control
board
→ Replace the overall control
board
→ Replace the high voltage unit /1
→ Replace the high voltage unit /2

489
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.2.17 Printer system: Pitch unevenness


bizhub PRO 950

A. Typical faulty image

4138fs4507c0

B. Recovery method

Step Section Check item Result Action


1 Paper It occurs on the particular paper. YES Check the setting of the paper
type.
2 Check the Check mainly on the charging sec- NO Clean, Replace
printer tion, transferring section, photo
conductor section, developing
section, write section, and the fus-
ing section.
3 Image Stabiliza- The image stabilization solves the NO Go on to the next step.
tion trouble.
4 Service mode Magnification adjustment solves NO Go on to the next step.
→ Registration the trouble.
Line Speed
(Magnification
Adjustment)
→ Printer S1
FD-Mag. Adj.
5 Connector, wir- There is no problem on the overall NO Reconnect the connector
ing control board, write section, con- Replace the wiring
nector of the printer control board,
and the wiring.
6 The problem has been solved by NO Check or replace the charging
step 5. section
→ Check or replace the transfer-
ring section
→ Check or replace the develop-
ing section
→ Replace the write unit

490
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.3 Scanner system procedure

bizhub PRO 950


• When it is judged as the trouble of the scanner system from the initial check items, check the scanner
check items.

Note
• The following sample images on each procedures are when printing in A3.

15.3.1 Scanner check items

• Check the damage on the parts of the scanner system.

Step Section Check item Result Action


1 Original Original has the damage or dirt. YES Change original
2 ADF Original guide cover has dirt. YES Clean
3 Original Glass Original glass has dirt. YES Clean with the soft cloth.
4 Slit Scan Glass Slit scan glass for reading DF has YES Clean with the soft cloth.
dirt.
5 Shading correc- Shading correction plate has dirt. YES Clean with the soft cloth.
tion plate
6 Mirror/Lens/ Mirror has dirt. YES Clean
Exposure lamp/ Lens has dirt. YES Clean
Reflective mirror Exposure lamp has dirt. YES Clean
Reflective mirror has dirt. YES Clean

491
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.3.2 Scanner system: White lines in sub scan direction, White bands in sub scan direction, Black
lines in sub scan direction, Black bands in sub scan direction
bizhub PRO 950

A. Typical faulty images

White lines in sub White bands in sub Black lines in sub scan Black bands in sub
scan direction scan direction direction scan direction

4036fs4021c0 4036fs4022c0 4036fs4023c0 4036fs4024c0

B. Troubleshooting procedure
3) When using original glass

Step Section Check item Result Action


1 Scanner check There is no problem on scanner NO Clean, Replace
check items.
2 Service mode The adjustment value of [Scanner NO Readjustment
→ Machine Centering Adj.] is within the stan-
adjustment dard.
→ Centering
adjustment
3 The problem has been solved by NO Replace exposure unit
step 2. → Replace CCD unit

4) When using DF

Step Section Check item Result Action


1 Scanner check There is no problem on scanner NO Clean, Replace
check items.
2 Service mode The adjustment value of [ADF NO Readjustment
→ Machine Centering Adj.] is within the stan-
Adjustment dard.
→ Centering
Adjustment
3 Service mode The adjustment value of [Scanner / NO Readjustment
→ Machine ADF Skew Offset Adj.] is within the
Adjustment standard.
→ ADF Adjust-
ment
4 Mechanical Adjustment position is proper. NO Readjustment
adjustment
→ DF -616 →
Paper skew
adjustment
5 The problem has been solved by NO Replace exposure unit
step 4. → Replace CCD unit

492
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.3.3 Scanner system: White lines in main scan direction, White bands in main scan direction,
Black lines in main scan direction, Black bands in main scan direction

bizhub PRO 950


A. Typical faulty images
White lines in main White bands in main Black lines in main scan Black bands in main
scan direction scan direction direction scan direction

4036fs4026c0 4036fs4027c0 4036fs4028c0


4036fs4025c0

B. Troubleshooting procedure
3) When using original glass
Step Section Check item Result Action
1 Scanner check There is no problem on scanner check items. NO Clean, Replace
2 Service mode The adjustment value of [Scanner NO Readjustment
→ Machine Restart Timing] is within the stan-
Adjustment dard.
→ Timing Adjustment
3 Service mode The adjustment value of [Scanner NO Readjustment
→ Machine Centering Adj.] is within the stan-
Adjustment dard.
→ Centering
Adjustment
4 The problem has been solved by NO Replace exposure unit
step 3. → Replace CCD unit

4) When using ADF


Step Section Check item Result Action
1 Scanner check There is no problem on scanner check items. NO Clean, Replace
2 Service mode The adjustment value of [ADF NO Readjustment
→ Machine Restart Timing Adj.] is within the
Adjustment standard.
→ Timing Adjustment
3 Service mode The adjustment value of [ADF NO Readjustment
→ Machine Centering Adj.] is within the stan-
Adjustment dard.
→ Centering
Adjustment
4 Service mode The adjustment value of [ADF NO Readjustment
→ Machine Skew Offset Adj.] is within the
Adjustment standard.
→ ADF Adjustment
5 Mechanical Adjustment position is proper. NO Readjustment
adjustment
→ DF -616 →
Paper skew
adjustment
6 The problem has been solved by NO Replace exposure unit
step 5. → Replace CCD unit

493
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.3.4 Scanner system: Black spots


bizhub PRO 950

A. Typical faulty image

AA
4036fs4029c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Scanner check There is no problem on scanner NO Clean, Replace
check items.
2 The problem is solved with step 1. NO Replace exposure unit
→ Replace CCD unit

494
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.3.5 Scanner system: Gray background

bizhub PRO 950


A. Typical faulty image

ABCD
ABCD
ABCD
ABCD
ABCD
4036fs4030c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Scanner check There is no problem on scanner NO Clean, Replace
check items.
2 DF unit DF unit changes the shape or the YES Replace DF unit
hinge is damaged.
3 Mechanical DF unit is not at proper position. YES Readjustment
adjustment
→ DF-616 →
Height adjust-
ment
4 The problem has been solved by NO Replace exposure unit
step 3. → Replace CCD unit

495
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.3.6 Scanner system: Blurred image, Brush effect


bizhub PRO 950

A. Typical faulty image

4036fs4031c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Original Original has bumps. YES Original change
2 DF unit DF unit changes the shape or the YES Replace DF unit
hinge is damaged.
3 Mechanical DF unit is not at proper position. YES Readjustment
adjustment
→ DF-616 →
Height adjust-
ment
4 Scanner check There is no problem on scanner NO Clean, Replace
check items.
5 Scanner section Original glass leans or is not at YES Install it at proper position.
proper position.
6 The install positions of V-mirror unit NO Conduct the readjustment with
and the exposure unit are proper. using the optics unit positioning
jig.
7 The problem has been solved by NO Replace exposure unit
step 6. → Replace CCD unit

496
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.3.7 Scanner system: Moire

bizhub PRO 950


A. Typical faulty image

4036fs4033c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Original Moire does not occur after chang- YES Original set direction change
ing the direction of original set.
2 Basic setting Moire does not occur after chang- YES Change to the other types of origi-
→ Quality Adj. ing the quality of the original. nal (Text, Text/Photo, Photo).
3 Basic screen Changing the magnification solves YES Change the magnification.
→ Zoom moire.
4 The problem has been solved by NO Replace CCD unit
step 3.

497
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.3.8 Scanner system: Leaning image


bizhub PRO 950

A. Typical faulty image

AA

4036fs4034c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Original Original is leaning. YES Setting original
Replace original
2 Scanner check There is no problem on scanner NO Clean, Replace
check items.
3 Scanner section Original glass leans or is not at YES Install it at proper position.
proper position.
4 The install positions of V-mirror unit NO Conduct the readjustment with
and the exposure unit are proper. using the optics unit positioning
jig.
5 The problem has been solved by NO Replace exposure unit
step 4. → Replace CCD unit

498
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.3.9 Scanner system: Image distortion

bizhub PRO 950


A. Typical faulty image

ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
4036fs4035c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 State of the The main body is installed on the NO Re-install
machine horizontal place.
installed
2 Scanner check There is no problem on scanner NO Clean, Replace
check items.
3 Service mode Adjusting each items solves the NO Readjustment
→ Machine trouble.
Adjustment
→ Distortion
Adjustment
4 Scanner section The install positions of V-mirror unit NO Conduct the readjustment with
and the exposure unit are proper. using the optics unit positioning
jig.
5 The problem has been solved by NO Replace exposure unit
step 4. → Replace CCD unit

499
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.3.10 Scanner system: Low image density, Rough image


bizhub PRO 950

A. Typical faulty image

ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
4036fs4036c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Scanner check There is no problem on scanner NO Clean, Replace
check items.
2 Scanner section Exposure lamp has dirt. YES Clean
3 The problem has been solved by NO Replace exposure unit
step 2. → Replace CCD unit

500
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.3.11 Scanner system: Blank copy, Black copy

bizhub PRO 950


A. Typical faulty images

Blank copy Black copy

4036fs4038c0 4036fs4039c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Gradation pat- Print out the test pattern No.3 or NO Check the image trouble of the
tern No.5 and the gradation pattern is printer system.
without any trouble.
2 Scanner check There is no problem on scanner NO Clean, Replace
check items.
3 Connector, wir- There is no trouble on CCD unit, NO Reconnect the connector
ing connector of the overall control Replace the wiring
board, and wiring.
4 The problem has been solved by NO Replace CCD unit
step 3. → Replace the overall control
board

501
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.3.12 Scanner system: Uneven density


bizhub PRO 950

A. Typical faulty images

4036fs4043c0 4036fs4044c0 4036fs4045c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Scanner check There is no problem on scanner NO Clean, Replace
check items.
2 Scanner section V-mirror unit and the exposure unit NO Check the scanner wire
moves smoothly.
3 The install positions of V-mirror unit NO Conduct the readjustment with
and the exposure unit are proper. using the optics unit positioning
jig.
4 The problem has been solved by NO Replace exposure unit
step 3. → Replace CCD unit

502
Field Service Ver.2.0 Sep. 2009 15. IMAGE TROUBLE

15.4 Controller system procedure


• When it is judged as the controller system trouble from the initial check items, check the controller check

bizhub PRO 950


items.

Note
• The following sample images on each procedures are when printing in A3.

15.4.1 Controller check item

• Check the network connection of the controller system.

Step Section Check item Result Action


1 Network cable Network cable is properly con- NO Reconnect
nected.
2 Network con- Green LED next to the LAN con- NO Ask the system administrator on
nection nector is ON. the user side to check if the output
of HUB has trouble.
→ Without any trouble, go on to
the next step
3 Network Setting Network setting of the administra- NO Ask the system administrator on
tor setting is set properly. the user side to set.

503
15. IMAGE TROUBLE Field Service Ver.2.0 Sep. 2009

15.4.2 Controller system: Blank print, Black print


bizhub PRO 950

A. Typical faulty images

Blank print Black print

4036fs4038c0 4036fs4039c0

B. Troubleshooting procedure

Step Section Check item Result Action


1 Controller There is no problem on the con- NO Recover the network connection
Check troller check item.
2 IC board Connector of IC board is surely NO Reconnect the connector
(ICB) set.
3 PCI relay board Connector on the PCI relay board NO Reconnect the connector
(PCIRB) is surely set.
4 Overall control Connector of overall control board NO Reconnect the connector
board is surely set.
(OACB)
5 The problem has been solved by NO Replace IC board
step 4. → Replace PCI relay board
→ Replace the overall control
board

504
Field Service Ver.2.0 Sep. 2009 16. CONTROLLER TROUBLE

16. CONTROLLER TROUBLE

bizhub PRO 950


16.1 Even if the power of the main body is turned ON, [Data can be
received.] is not displayed on the operation panel.
A. Troubleshooting procedure
Step Section Check item Result Action
1 IC unit IC unit is connected securely to NO Check the connection of IC unit and
the main body. then connect it again.
2 IC unit Each connector in the IC board is NO Connect the connector again.
connected securely.
Checks are made up to Step 2 NO Replace the IC board.
and the problem has been cleared.

16.2 The print jobs on the PC side are completed, but no printing starts.
A. Troubleshooting procedure
Step Section Check item Result Action
1 Main body The sub power switch of the main NO Turn ON the sub power switch and
body is turned ON. check it again.
2 Main body Network cable or USB cable is YES Connect the cable to the main body
disconnected from the main body. and then check it again.
3 Main body An error occurs on the main body YES Check the operation panel of the main
side. body and check it again after returning
it to the normal condition.
4 Main body Jobs are placed in a wait condi- YES Check the operation panel of the main
tion. body and then check the sequence of
jobs.
5 PC Printing is indicated as [Save in the YES Setting it to [Print] and make printing
box] or [Secure Print]. again.
6 Main body/PC When an authentication setting is YES Enter a correct user name (section
made, user name (section name)/ name)/password and then conduct
password that has not been regis- printing again.
tered is entered.
7 Main body/PC [Enhanced Security mode] is set YES After consulting with the administrator
on the main body. of the main body, make an authentica-
tion setting.
Checks are made up to Step 7 NO Replace the IC board.
and the problem has been cleared.

505
17. TROUBLESHOOTING (GP-501) Field Service Ver.2.0 Sep. 2009

17. TROUBLESHOOTING (GP-501)


bizhub PRO 950

Also called Repair Analysis Procedures, this section contains the basic troubleshooting information that a tech-
nician needs to isolate the root cause of a specific symptom.

17.1 Troubleshooting
The tables that follow are arranged in order of the normal operational sequence.

17.1.1 General
One of the first rules of troubleshooting is to first understand the normal operating sequence of the machine
(refer to Theory of Operation of GP-501/MK-724). Then carefully listen to the key operator's description of the
problem or complaint. Follow this by your own visual observation. The cause of the problem can be determined
by noting at which point in the operating cycle the problem occurred. To pinpoint the problem to a defective
electrical component or mechanical part, use the Troubleshooting Guide and the OVERALL WIRING DIAGRAM.
During any service call, it is a good practice to check the cable connections for fit and alignment.

Table 4.1General Troubleshooting

Symptom Probable Cause Corrective Action


No indication of power Not plugged in Ensure that power cord is properly
(None of the three green connected to the machine as well as
LED's on Punch control- the supply voltage.
ler PCB or illuminated) Power from outlet not correct Check the power supplied from the outlet.
No indication of power, Punch controller PCB, a minimum of Replace Punch controller PCB.
unit is plugged in. 2 of the 3 LEDs on this board should
be lit, if not, PCB is bad.
Display panel or cable. Inspect or replace.
Door not making interlocks. Inspect or replace.
Die Set not making switch. Inspect or replace.
Communication cables between GP- Check communication cables
501 and Printer between printer and GP-501
Indication of power, yet 5V from printer is not received at GP- Connect all required communication
GP-501 does not func- 501 cables from GP-501 to upstream
tion (One or two LED's device. The check to see if all LED's
on the Punch controller are illuminated.
PCB are illuminated, yet Door is not closed Close door, then check to see if all
all three not illuminated. LED's are illuminated. If door is
closed, make sure door switch is
being actuated.
24V power supply is not functioning Check to make certain AC is applied to
or not connected power supply. Also check to make sure
24V is outputted from power supply.
AC is not connected correctly See above.
Machine will not start, Check Power supply board LED, if Inspect cable connections, replace
GP-501 is shown on not lit, board is bad. Power supply board as needed.
printer interface screen Check Punch controller PCB LEDs, if Inspect cable connections, replace
a minimum of two of the three are Punch controller PCB as needed.
not lit, board is bad.
Door is not closed or properly mak- Inspect and correct.
ing the interlock.

1 506
Field Service Ver.2.0 Sep. 2009 17. TROUBLESHOOTING (GP-501)

Table 4.1General Troubleshooting

bizhub PRO 950


Symptom Probable Cause Corrective Action
GP-501 does not LED's not illuminated on GP-501 See above.
appear on printer inter- Punch controller PCB.
face screen Communication cables between Connect all required communication
printer and upstream device not cables from GP-501 to upstream
connected or faulty device.
Firmware version not correct Upgrade to the latest firmware for
both the printer and GP-501
Paper misfeed is shown Small piece of paper has become Check each sensor to make certain
on printer interface torn and is blocking sensor in paper that they are not blocked.
screen, customer or path.
operator has been
unable to locate the mis-
feed.
Paper misfeed, not able Suspect a small piece of paper is Run a heavy cover stock through the
to find any large sheets, hidden somewhere in the paper system by hand. This process may
removed sheets are path. drive any small torn pieces out of the
torn. paper path.
Punch does not cycle. Punch clutch out of adjustment or Adjust or replace.
defective.
Punch controller PCB. Adjust or replace.
Punch motor. Adjust or replace.
Paper misfeed and/or Punch brake is not performing prop- Adjust or replace.
punch shaft does not erly.
return to the home posi-
tion.
Paper misfeed and/or Punch Flag sensor (S9) is broken or Adjust or replace.
punch continues to cycle. misaligned.
Paper will not enter the Divert solenoid malfunction. Adjust or replace.
punch area, runs
through bypass only.
Paper is punched in the Back Gauge solenoid is malfunction- Adjust or replace.
middle of the sheet. ing.
Punch paper path is not Transport motor not functioning. Adjust or replace.
operable, system will Main control board not functioning Check connections, replace.
only bypass. properly.
Exit stepper motor or Entrance step- Adjust or replace.
per motor is not functioning cor-
rectly.
Exit stepper motor or Entrance step- Check connections, replace.
per motor controller boards are not
functioning correctly.
Punched holes are not Die Set positioning bracket is out of Inspect and adjust as required, see
centered. adjustment. adjustment procedure.
Punched holes are not Back Gauge is not functioning prop- Inspect and adjust as required, see
parallel to the edge of erly. adjustment procedure.
the paper.

507 1
17. TROUBLESHOOTING (GP-501) Field Service Ver.2.0 Sep. 2009

17.1.2 Back Gauge


bizhub PRO 950

Table 4.2Back Gauge Troubleshooting

Symptom Probable Cause Corrective Action


Deep punch or angled Broken weld on paper stop, Back Replace the unit. (Refer to Theory of
deep punch from lead- Gauge paddle. Operation of GP-501/MK-724 P.87)
ing edge of the paper. Broken or missing Back Gauge link- Replace the springs. (Refer to Theory
age springs. of Operation of GP-501/MK-724 P.86)
Cannot remove the Die Back Gauge paddle is not in the fully Turn the Punch Cycle Knob to
Set. opened position and is contacting ensure the punch drive indicator is
the Die Set. lined up with the position indicator.
Broken weld on paper stop, Back Replace the unit. (Refer to Theory of
Gauge paddle. Operation of GP-501/MK-724 P.87)
Broken or missing linkage spring or Replace the spring. (Refer to Theory
springs. of Operation of GP-501/MK-724 P.86)
Solenoid plunger stuck. Clean the solenoid. (Refer to Theory
of Operation of GP-501/MK-724 P.40)
Solenoid plunger worn. Replace Back Gauge. (Refer to Theory
of Operation of GP-501/MK-724 P.79)
Punches occur 2 to 4” One or more broken or missing link- Replace springs. (Refer to Theory of
into the sheet. age springs. Operation of GP-501/MK-724 P.86)
Back Gauge paddle is not fully clos- Adjust Back Gauge adjustment.
ing, leaving a gap that the paper can (Refer to Theory of Operation of GP-
slip through especially when using 501/MK-724 P.87)
paper with heavy curl.

1 508
Field Service Ver.2.0 Sep. 2009 17. TROUBLESHOOTING (GP-501)

17.1.3 Die Set


Under normal conditions, the GP-501 punch may experience one mis-feed in 5000. Excessive mis-feeding,

bizhub PRO 950


such as one in every 1000, requires servicing. The cause may be the Die Set.

Table 4.3Die Set Troubleshooting

Symptom Probable Cause Corrective Action


Excessive mis-feeding. Worn Die Set. Replace Die Set if it is worn out,
Paper does not exit after greater than 500K cycles.
being punched. Defective Die Set. Replace.
Excessive oil on punch pins. Chad Clean pins to remove excess oil.
and paper dust sticks to the punch Lubricate with approved lubricants
pin tip. only. (Refer to Theory of Operation of
GP-501/MK-724 P.27)
Floating pressure bar not retracting. Replace pressure bar springs when
applicable. (Refer to Theory of Oper-
ation of GP-501/MK-724 P.25)

509 1
17. TROUBLESHOOTING (GP-501) Field Service Ver.2.0 Sep. 2009

17.2 Initial Service Action


bizhub PRO 950

At the start of every service call, you should perform the following.
1. If called for a problem, determine the exact nature of the service complaint.
2. Estimate the cycle life on the Die Sets. Determine if any of the Die Set life cycles have exceeded 500k sheets
(cycles).
3. Determine if the customer uses only one Die Set pattern (style) or if they switch between different patterns.
4. Determine the last time the Die Set was lubricated.
5. Determine the date of the last preventative maintenance performed on the punch system.
6. Determine the paper type and quality, especially as it relates to curl and identify if any media changes corre-
late with the emergence of the customer issue.

1 510
Field Service Ver.2.0 Sep. 2009 17. TROUBLESHOOTING (GP-501)

17.3 Mis-Feed Service Action

bizhub PRO 950


To clear a misfeed, first check the printer screen to see the area of the misfeed.
If the misfeed is in the printer or finisher only, follow the information on the screen to clear the misfeed. If the
screen shows a misfeed in the punch, follow this sequence.

To clear a mis-feed in the punch:


1. Open the punch cabinet door.
2. Ensure the Chip Bin is not overflowing.
3. Turn punch knob [1] clockwise until the punch is in its home position [2].

[1]

[2]

Figure 4.3 Setting the Punch to Its Home Position.

4. Open the Bypass panel cover [1] and check for obstructions in the Bypass [2].
5. Ensure the Entrance Guide is clear [3].
6. Ensure the Diverter is clear [4].

[1]

[3]
[2]

[4]

Figure 4.4 Clearing The Bypass.

511 1
17. TROUBLESHOOTING (GP-501) Field Service Ver.2.0 Sep. 2009

7. Open the entrance paper Aligner panel latch [1] and clear obstructions in the Aligner.
8. Open the exit paper Aligner panel latch [2] and clear obstructions in each Aligner.
bizhub PRO 950

[1]
[2]

Figure 4.5 Checking Paper Path Through the Punch.

1 512
Field Service Ver.2.0 Sep. 2009 17. TROUBLESHOOTING (GP-501)

9. Open the bottom U-channel by pressing the lever in [1] and lower the U-channel [2] and clear the path.

bizhub PRO 950


[1] [2]

Figure 4.6 Opening the Bottom U-Channel

10. When all the paper is cleared, close the U-channel, Aligner Panels, and Bypass.
11. Shut the cabinet door.
12. Verify on the printer screen that the misfeed has been cleared. If not, repeat the above steps.
13. Press the Start button on the printer. The printing operation should resume.

513 1
17. TROUBLESHOOTING (GP-501) Field Service Ver.2.0 Sep. 2009

17.4 Final Service Action


bizhub PRO 950

This section explains the actions a technician should take at the end of every service call. With each step, verify
that the system runs smoothly and misfeed free.
1. Inspect each Die Set visually and lubrication as needed. (Refer to Theory of Operation of GP-501/MK-724 P.27)
2. Using the customer’s primary Die Set pattern, run 200 simplex printed test sheets through the punch mode
and examine the output for clean hole quality and even hole alignment.
3. Using the customer’s primary Die Set pattern, run 200 duplex printed test sheets through the punch mode
and examine the output for clean hole quality and even hole alignment.
4. Using any of the customer’s secondary Die Set pattern, run 100 simplex printed test sheets through the
punch mode and examine the output for clean hole quality and even hole alignment.
5. Run 100 sheets simplex and 100 sheets duplex through the punch bypass mode.
6. Clean out all paper chips (chad) and paper dust from the chip tray, the bottom of the machine and from the
floor around the bottom of the machine. (Refer to Theory of Operation of GP-501/MK-724 P.33)
7. Explain to the customer the service work that was performed and ensure they are satisfied before you close
the call.

1 514
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

„ APPENDIX

bizhub PRO 950


18. PARTS LAYOUT DRAWING
18.1 Main body
18.1.1 Switch/sensor
A. Main body rear side

[1]

a0y5f5c001ca

[1] Dehumidification heater switch (SW3)

515
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

B. Main body upper surface


bizhub PRO 950

[7] [8] [9]

[1]

[6] [5] [4] [3] [2]


a0y5f5c002ca

[1] Sub power switch (SW2) [6] Door open/close sensor /2 (PS25)
[2] Interlock switch /1 (MS1) [7] Scanner home sensor (PS5)
[3] Door open/close sensor /1 (PS24) [8] APS sensor /2 (PS63)
[4] Interlock switch /2 (MS2) [9] APS sensor /1 (PS62)
[5] Main power switch (SW1)

C. Toner supply section

[1]
57gaf5c003nb

[1] Toner remaining sensor (PZS)

516
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

D. Photo conductor section

bizhub PRO 950


[2] [1] a0y5f5c003ca

[1] Drum potential sensor (DPS) [2] Drum temperature sensor (TH5)

E. Charge section

[2] [1] 57gaf5c005na

[1] Charge cleaning home sensor (PS41) [2] Charge cleaning limit sensor (PS42)

517
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

F. Cleaning section
bizhub PRO 950

[1]

[2]

57gaf5c006na

[1] Blade sensor /1 (PS30) [2] Blade sensor /2 (PS31)

518
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

G. Tray 1, 2, 3

bizhub PRO 950


[1]
[2]
[3]
[4]
[8]

[7]

[5]

[6]
57gaf5c007na

[1] Pre-registration sensor /1 (PS48) [5] Handle release sensor /1 (PS14)


Pre-registration sensor /2 (PS50) Handle release sensor /2 (PS15)
Pre-registration sensor /3 (PS52) Handle release sensor /3 (PS16)
[2] Paper empty sensor /1 (PS26) [6] Remaining paper sensor /1 (PS34)
Paper empty sensor /2 (PS27) Remaining paper sensor /2 (PS37)
Paper empty sensor /3 (PS28) Remaining paper sensor /3 (PS40)
[3] Upper limit sensor /1 (PS20) [7] Paper size sensor /Rr1 (PS32)
Upper limit sensor /2 (PS21) Paper size sensor /Rr2 (PS35)
Upper limit sensor /3 (PS22) Paper size sensor /Rr3 (PS38)
[4] Paper feed sensor /1 (PS47) [8] Paper size sensor /Fr1 (PS33)
Paper feed sensor /2 (PS49) Paper size sensor /Fr2 (PS36)
Paper feed sensor /3 (PS51) Paper size sensor /Fr3 (PS39)

519
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

H. Vertical conveyance section


bizhub PRO 950

[5]

[4]

[1]

[2]

[3] 57gaf5c008na

[1] Vertical conveyance sensor /2 (PS53) [4] Vertical conveyance sensor /1 (PS18)
[2] Vertical conveyance sensor /3 (PS19) [5] Loop sensor (PS54)
[3] Door open /close sensor /3 (PS17)

520
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

I. Bypass tray

bizhub PRO 950


[6]
[5]

[1]

[2]

[4] [3] 57gaf5c009nb

[1] Lower limit sensor /Bypass (PS43) [4] Temperature-humidity sensor (TEM//HUM)
[2] Paper size sensor /Rr4 (PS56) [5] Paper empty sensor /Bypass (PS29)
[3] Paper size sensor /Fr4 (PS55) [6] Upper limit sensor /Bypass (PS23)

J. Registration section

[1]

[3]

[2] 57gaf5c010nb

[1] Registration sensor (PS44) [3] Paper leading edge sensor (PS45)
[2] Centering sensor (PS1)

521
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

K. Duplex section
bizhub PRO 950

[1]
[11] [2]
[3]
[10]

[9] [4]

[8] [5]

[7]
[6]

[9] [10]

[8]

[3]

[7] [6] [1] [2] 57gaf5c011nb

[1] ADU deceleration sensor (PS59) [7] Reverse conveyance sensor (PS8)
[2] ADU pre-registration sensor (PS60) [8] Reverse/exit sensor (PS57)
[3] ADU exit sensor (PS46) [9] ADU reverse sensor /1 (PS58)
[4] Transfer/separation cleaning home sensor (PS11) [10] ADU reverse sensor /2 (PS13)
[5] ADU handle release sensor (PS10) [11] Transfer/separation cleaning limit sensor (PS12)
[6] ADU conveyance sensor (PS9)

522
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

L. Fusing section

bizhub PRO 950


[7] [8]
[6]

[5]

[1]

[4]

[3]

[2]
57gaf5c012na

[1] Thermostat /2 (TS2) [5] Fusing temperature sensor /4 (TH4)


[2] Fusing exit sensor (PS2) [6] Fusing temperature sensor /2 (TH2)
[3] Fusing temperature sensor /3 (TH3) [7] Fusing temperature sensor /1 (TH1)
[4] Fusing jam sensor (PS3) [8] Thermostat /1 (TS1)

M. Paper exit section

[1]

57gaf5c013na

[1] Paper exit sensor (PS61)

523
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

N. TRANSFER/SEPARATION UNIT
bizhub PRO 950

[1]

1050fs5010c

[1] Transfer assist home sensor (PS64)

524
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

18.1.2 Load
A. Main body rear side

bizhub PRO 950


[11] [12] [13] [14] [15] [16] [17]
[10]

[9]

[1]

[8]
[2]

[3]

[7] [6] [5] [4] a0y5f5c004ca

[1] Paper exit motor (M10) [10] Cooling fan /3 (FM6)


[2] Conveyance suction fan (FM2) [11] Developing motor (M3)
[3] Cooling fan /5 (FM18) [12] Drum motor (M2)
[4] Power supply cooling fan /1 (FM30) [13] Scanner motor (M13)
[5] Power supply cooling fan /2 (FM31) [14] Fusing motor (M1)
[6] Developing cooling fan (FM19) [15] Cooling fan /2 (FM27)
[7] Paper feed motor (M4) [16] Recycle cut motor (M24) (RC-501)
[8] Loop motor (M6) [17] Cooling fan /1 (FM26)
[9] IC cooling fan (FM28)

525
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

B. Main body upper surface


bizhub PRO 950

[1]

a0y5f5c005ca

[1] Scanner cooling fan (FM7)

C. Main body left side

[4] [5]

[1]

[3] [2] a0y5f5c006ca

[1] Power supply cooling fan /3 (FM32) [4] Paper exit cooling fan /Up2 (FM17)
[2] Paper exit cooling fan /Lw1 (FM13) [5] Paper exit cooling fan /Up1 (FM15)
[3] Paper exit cooling fan /Lw2 (FM14)

526
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

D. Write section

bizhub PRO 950


[1]

[2]

57gaf5c017na

[1] Polygon motor (M17) [2] Polygon cooling fan (FM9)

527
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

E. Toner supply section


bizhub PRO 950

[1]

[2]
57gaf5c018nb

[1] Toner supply motor (M11) [2] Toner bottle motor (M15)

F. Photo conductor section

[1]

a0y5f5c007ca

[1] Drum claw solenoid (SD4)

528
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

G. Charger unit

bizhub PRO 950


[1]

57gaf5c020na

[1] Charge cleaning motor (M23)

H. Cleaning section

[1]

57gaf5c021na

[1] Blade motor (M14)

529
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

I. Tray1, 2, 3
bizhub PRO 950

[6]
[5]

[1]

[2]

[4]

[3]
57gaf5c022na

[1] Pick-up solenoid /1 (SD8) [4] Paper size VR /1 (VR1)


Pick-up solenoid /2 (SD9) Paper size VR /2 (VR2)
Pick-up solenoid /3 (SD10) Paper size VR /3 (VR3)
[2] Paper lift motor /1 (M19) [5] Paper feed clutch /1 (CL3)
Paper lift motor /2 (M20) Paper feed clutch /2 (CL5)
Paper lift motor /3 (M21) Paper feed clutch /3 (CL7)
[3] Tray lock solenoid /1 (SD5) [6] Pre-registration clutch /1 (CL4)
Tray lock solenoid /2 (SD6) Pre-registration clutch /2 (CL6)
Tray lock solenoid /3 (SD7) Pre-registration clutch /3 (CL8)

530
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

J. Vertical conveyance section

bizhub PRO 950


[1]

[2]

57gaf5c023na

[1] Vertical conveyance clutch /1 (CL9) [2] Vertical conveyance clutch /2 (CL10)

531
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

K. Bypass tray
bizhub PRO 950

[6]

[5]

[4] [1]

[2]

[3] 57gaf5c024nb

[1] Pick-up solenoid /Bypass (SD11) [4] Write unit cooling fan /1 (FM5)
[2] Bypass tray lift motor (M22) [5] Write unit cooling fan /2 (FM8)
[3] Paper size VR/Bypass (VR4) [6] Cooling fan /4 (FM12)

532
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

L. Duplex section

bizhub PRO 950


[11] [12] [13] [14] [15] [16] [17]

[10] [9] [8] [7]

[6]

[5]

[4] [3] [2] [1] a0y5f5c008ca

[1] ADU cooling fan /4 (FM23) [10] ADU cooling fan /1 (FM10)
[2] Registration motor (M12) [11] Reverse/exit solenoid (SD2)
[3] ADU conveyance motor /2 (M26) [12] Fusing fan /2 (FM4)
[4] ADU lock solenoid (SD1) [13] Fusing fan /1 (FM1)
[5] Transfer/separation cleaning motor (M18) [14] Reverse/exit motor (M5)
[6] Transfer motor (M9) [15] ADU conveyance motor /1 (M8)
[7] ADU reverse motor (M7) [16] ADU cooling fan /2 (FM11)
[8] ADU cooling fan /5 (FM25) [17] Transfer assist motor (M25)
[9] Fusing solenoid (SD3)

533
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

M. Fusing section
bizhub PRO 950

[1]

a0y5f5c009ca

[1] Web motor (M16)

534
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

18.1.3 Boards and others


A. Main body rear side

bizhub PRO 950


[19]
[20]

[18]

[21]

[15] [16] [17]

[14] [1]

[13] [2]

[3]

[12]

[4]
[5]

[6]

[11] [10] [9] [8] [7]


a0y5f5c010ca

[1] Triac /2 (TRC2) [12] Hard disk /2 (HDD2)


[2] Triac /1 (TRC1) [13] NVRAM board (NRB)
[3] AC drive board (ACDB) [14] Overall control board (OACB)
[4] Sub relay (RL2) [15] High voltage unit /1 (HV1)
[5] Main relay (RL1) [16] Scanner drive board (SDB)
[6] Noise filter /1 (NF1) [17] Recycle pump drive board (RCDB) (RC-501)
[7] Circuit breaker (CBR) [18] Scan accelerator bpard (SAB)
[8] Transformer /2 (T2) [19] IC board (ICB)
[9] Transformer /1 (T1) [20] Hard disk /1 (HDD1)
[10] DC power supply /1 (DCPS1) [21] PCI relay board (PCIRB)
[11] Printer control board (PRCB)

535 1
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

B. Main body upper surface


bizhub PRO 950

[1]

[2]

[3]

57gaf5c029na

[1] CCD board (CCDB) [3] Exposure lamp (L4)


[2] L4 inverter (L4 INVB)

C. Main body front side

[1]

a0y5f5c011ca

[1] Total counter (TCT)

536
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

D. Main body left side

bizhub PRO 950


[3]

[2]
[1]

a0y5f5c012ca

[1] DC power supply /2 (DCPS2) [3] Noise filter /2 (NF2)


[2] Coil (Coil)

E. Operation panel section

[6]
[1]
[5]

[2]

[3]

[4]

a03uf5c033ca

[1] LCD board (LCDB) [4] Operation board /1 (OB1)


[2] Operation key board (OKB) [5] Operation board /2 (OB2)
[3] Operation board /3 (OB3) [6] OB inverter (OB INVB)

537
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

F. Write section
bizhub PRO 950

[3]

[1]

[2]

57gaf5c033na

[1] Index board (INDEXB) [3] Laser drive board (LDB)


[2] Polygon motor drive board (PMDB)

G. Photo conductor section

[1]

[3] [2] a0y5f5c013ca

[1] Drum potential sensor board (DPSB) [3] IDC sensor board (IDCB)
[2] JAM sensor board (JAMB)

538
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

H. Charge section

bizhub PRO 950


[1] a0y5f5c014ca

[1] Erase lamp (EL1)

I. Tray 1, 2, 3

[1]

57gaf5c036na

[1] Dehumidification heater /1 (HTR1)


Dehumidification heater /2 (HTR2)
Dehumidification heater /3 (HTR3)

539
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

J. Duplex section
bizhub PRO 950

[3]

[1]

[2] 57gaf5c037nb

[1] Transfer exposure lamp (EL2) [3] High voltage unit /2 (HV2)
[2] ADU drive board (ADUDB)

540
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

K. Fusing section

bizhub PRO 950


[3]

[2]

[1] 57gaf5c038nb

[1] Fusing heater lamp /3 (L3) [3] Fusing heater lamp /2 (L2)
[2] Fusing heater lamp /1 (L1)

541
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

18.2 DF-616
bizhub PRO 950

A. Front side

[4] [3] [2] [1] 15saf5c001na

[1] Exit gate solenoid (SD301) [3] Gate solenoid (SD303)


[2] Pressure roller release solenoid (SD302) [4] DF open/close sensor (PS301)

542
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

B. Rear side

bizhub PRO 950


[11] [12] [13] [14] [15]

[1]

[2]

[3]

[4]

[10] [9] [8] [7] [6] [5]


15saf5c002na

[1] Original conveyance motor (M301) [9] Original paper exit motor /1 (M304)
[2] Original skew sensor /Fr (PS312) [10] Original paper exit motor /2 (M305)
[3] Original conveyance sensor (PS308) [11] DF control board (DFCB)
[4] Original skew sensor /Rr (PS311) [12] Cooling fan /Rt (FM302)
[5] Cooling fan (FM301) [13] Tray up/down motor (M303)
[6] APS timing sensor (PS317) [14] Cover open/close switch (MS301)
[7] Original feed motor (M302) [15] Tray lower limit sensor (PS316)
[8] SDF switching solenoid (SD304)

543
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

C. Upper surface
bizhub PRO 950

[9] [8] [4] [3] [2] [1]

[5]

[6]

[7]

15saf5c003na

[1] Original size sensor /Rt (PS302) [6] Original empty sensor (PS305)
[2] Original size sensor /Lt (PS303) [7] Tray upper limit sensor (PS315)
[3] Original count sensor (PS310) [8] Original reverse sensor (PS309)
[4] Reverse jam sensor (PS304) [9] Original exit sensor /Lt (PS307)
[5] Original registration sensor (PS306)

544
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

D. Upper tray

bizhub PRO 950


[1]

[2]

15saf5c004na

[1] Tray board (TB) [2] Original size VR (VR301)

545
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

E. Reverse tray
bizhub PRO 950

[1]

[2]

15saf5c005na

[1] Original exit sensor /Rt (PS314) [2] Original reverse/exit sensor (PS313)

546
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

18.3 LU-407/408

bizhub PRO 950


[21] [1] [2]
[3]
[20]

[19]
[4]

[18] [5]

[17]
[6]

[7]
[16]
[8]

[15]
[9]
[14]
[10]
[13]

[12] [11] 15ssf5c001na

[1] Tray down switch (SW100) [12] Remaining paper sensor /4 (PS105)
[2] Front door interlock switch (MS101) [13] Remaining paper sensor /3 (PS104)
[3] Front door open/close sensor (PS110) [14] Remaining paper sensor /2 (PS103)
[4] Pick-up solenoid (SD100) [15] Remaining paper sensor /1 (PS102)
[5] Upper limit sensor (PS109) [16] Paper lift motor (M100)
[6] LU exit sensor (PS106) [17] Feed clutch (CL101)
[7] Pre-registration clutch (CL102) [18] Upper door open/close sensor (PS100)
[8] Paper feed motor (M101) [19] Upper door interlock switch (MS102)
[9] LU drive board (LUDB) [20] Pre-registration sensor (PS107)
[10] Dehumidification heater (HTR101) [21] Paper empty sensor (PS108)
[11] Lower limit sensor (PS101)

547
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

18.4 FS-528/611
bizhub PRO 950

A. Front side

[29] [30] [1]


[28] [2]
[27]
[3]
[26]

[24] [25]
[4]
[23]
[22]

[21]
[20] [5]

[19] [6]

[7]
[18]
[8]
[9]
[10]

[17] [11]
FRONT
[16]
[15] [14] [13] [12]
15sff5c001nb

[1] Sub tray paper exit sensor (PS1) [15] Folding passage sensor (PS26)
[2] Paper exit home sensor (PS12) (FS-611 only)
[3] Gate home sensor (PS16) [16] Saddle stitching stopper home sensor
[4] FS entrance sensor (PS4) (PS23) (FS-611 only)
[5] Stapler movement motor (M11) (FS-611) [17] Side stitch stopper solenoid /Fr (SD7)
[6] Front door interlock switch (MS1) (FS-611 only)
[7] Clincher rotation motor (M4) (FS-611 only) [18] Stacker entrance sensor (PS5)
[8] Alignment home sensor /Lw (PS24) [19] Stacker empty sensor (PS20)
(FS-611 only) [20] Paper assist solenoid (SD51)
[9] Alignment motor /Lw (M16) (FS-611 only) [21] Paper assist motor (M51)
[10] Folding blade home sensor (PS22) [22] Alignment home sensor /Up (PS8)
(FS-611 only) [23] Paper exit belt home sensor (PS9)
[11] Folding blade motor (M19) (FS-611 only) [24] Stacker entrance motor (M13)
[12] Side stitch stopper solenoid /Rr (SD8) [25] Shift roller home sensor (PS18)
(FS-611 only) [26] Shift roller motor (M2)
[13] Saddle stitching stopper motor (M18) [27] Main tray paper exit sensor (PS6)
(FS-611 only) [28] Sub tray paper full sensor (PS19)
[14] Clincher rotation home sensor (PS14) [29] Paper exit opening solenoid (SD4)
(FS-611 only) [30] Paper exit home sensor (FS-528 only)

548
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

B. Rear side

bizhub PRO 950


[12] [13] [14] [15]

[11]

[1]
[2]
[10]

[9] [3]

[4]
[8]

[7] [5]

[6]

15sjf5c002nb

[1] Stapler paper exit upper limit sensor (PS7) [9] FS control board (FSCB)
[2] Main tray upper limit sensor (PS2) [10] Gate motor (M12)
[3] Counter reset sensor (PS15) [11] FS conveyance motor (M1)
[4] Bypass gate solenoid (SD5) [12] Paper exit belt motor (M400)
[5] Main tray lower limit sensor (PS3) [13] Paper exit motor (M8)
[6] Main tray lift motor (M3) [14] Sub tray paper exit motor (M21)
[7] Folding transfer motor (M20) [15] Paper exit roller motor (M7)
[8] Relay board (RB)

549
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

C. Folding section
bizhub PRO 950

[10]

[9]

[8]

[7]

[6]
[1]
[5]
[2]
[4] [3] 15sff5c003na

[1] Stapler movement home sensor (PS11) [6] Stapler rotation home sensor (PS13)
(FS-528) (FS-611 only)
[2] Folding paper exit sensor (PS25) (FS-611 only) [7] Tri-folding gate solenoid (SD6) (FS-611 only)
[3] Folding full LED (LED29) (FS-611 only) [8] Stapler rotation motor (M6) (FS-611 only)
[4] Stapler movement motor (M11) (FS-528) [9] Stapler movement home sensor (PS11)
(FS-611)
[5] Folding full sensor (PS29) (FS-611 only) [10] Alignment motor /Up (M5)

550
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

D. Stapler section

bizhub PRO 950


FS-528

[9] [7]

[3]

FS-611
[4]
[8]

[6]

[5]

[4]
[3]

[2] [1] 15sff5c004nc

[1] Clincher motor /Rr (M10) / [6] Staple empty switch /Rr (MS3) /
Clincher motor /Fr (M15) (FS-611 only) Staple empty switch /Fr (MS5) (FS-611)
[2] Clincher home sensor /Rr (PS32) / [7] Cartridge sensor /Rr (PS34) /
Clincher home sensor /Fr (PS33) (FS-611 only) Cartridge sensor /Fr (PS36) (FS-528)
[3] Stapler motor /Rr (M9) / [8] Staple ready sensor /Rr (PS38) /
Stapler motor /Fr (M14) Staple ready sensor /Fr (PS39)
[4] Stapler home sensor /Rr (PS30) / (FS-528)
Stapler home sensor /Fr (PS31) [9] Staple empty sensor /Rr (PS35) /
[5] Cartridge switch /Rr (MS2) / Staple empty sensor /Fr (PS37)
Cartridge switch /Fr (MS4) (FS-611) (FS-528)

551
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

18.5 PI-506
bizhub PRO 950

[1] [2] [3]


[24] [4]
[23] [5]
[6]
[22]
[7]
[21]
[8]
[20]
[9]

[10]

[19] [11]
[12]
FRONT
[18] [13]
[17] [16] [15] [14] 15jff5c001na

[1] PI drive board (PIDB) [13] Upper door open /close switch (MS201)
[2] Conveyance motor (M203) [14] Tray upper limit sensor /Lw (PS209)
[3] Transfer clutch /Lw (CL202) [15] Paper empty sensor /Lw (PS207)
[4] Registration clutch (CL203) [16] Paper size VR /Lw (VR202)
[5] Paper empty sensor /Up (PS202) [17] Paper set sensor /Lw (PS208)
[6] Paper size VR /Up (VR201) [18] Paper set sensor /Up (PS203)
[7] Paper entrance sensor /Up (PS201) [19] L size sensor /Lw (PS212)
[8] Tray upper limit sensor /Up (PS204) [20] Tray lift motor /Lw (M202)
[9] Paper entrance sensor /Lw (PS206) [21] Tray lower limit sensor /Lw (PS210)
[10] PI operation board (PIOB) [22] Tray lower limit sensor /Up (PS205)
[11] Pick-up solenoid /Lw (SD202) [23] Tray lift motor /Up (M201)
[12] Pick-up solenoid /Up (SD201) [24] Transfer clutch /Up (CL201)

552
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

18.6 PK-504/505

bizhub PRO 950


18.6.1 PK-504

[1]
[2]

[3]

[4]

[8]

[5]
FRONT [7] [6] 15kjf5c001na

[1] Punch motor (M801) [5] Punch shift home sensor (PS803)
[2] Paper size sensor (PS805) [6] Punch shift motor (M802)
[3] Punch scraps box full sensor (PS802) [7] Punch drive board (PDB)
[4] Punch home sensor (PS801) [8] Punch scraps box set sensor (PS804)

18.6.2 PK-505

[7]

[6] [1]

[5]

[4] [3] [2]

[9]

[8] 15knf5e003na

[1] Punch shift home sensor (PS303) [6] Punch motor (M301)
[2] Punch shift motor (M302) [7] Punch encoder sensor (PS306)
[3] Paper size sensor (PS305) [8] Punch drive board (PDB)
[4] Punch scraps box full sensor (PS302) [9] Punch scraps box set sensor (PS304)
[5] Punch home sensor (PS301)

553
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

18.7 ZU-607
bizhub PRO 950

A. Punch scraps conveyance/ZU main body section

[1]

[2]

[15]

[3]

[14]

[13]
[4]
[12]

[5]
[11]
[10] [6]

[9]
[8] [7]
15kvf5c001na

[1] Conveyance motor cooling fan (M10) [9] Noise filter (NF)
[2] Punch shift motor (M5) [10] Coil (L)
[3] Punch shift home sensor (PS5) [11] DC power supply (DCPS)
[4] ZU control board (ZUCB) [12] Door switch (MS1)
[5] Circuit breaker /2 (CBR2) [13] Punch scraps box set sensor (PS7)
[6] Circuit breaker /1 (CBR1) [14] Punch scraps full sensor (PS8)
[7] Power relay /1 (RL1) [15] Punch scraps conveyance motor (M7)
[8] Power relay /2 (RL2)

554
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

B. Z-folding/conveyance section

bizhub PRO 950


[10] [11]
[9]

[8] [1]
[2]
[7]
[3]

[6]
[4]

[5]

15kvf5c002na

[1] Conveyance motor (M6) [7] Exit sensor (PS9)


[2] Conveyance encoder sensor (PS10) [8] Gate solenoid /Up (SD2)
[3] Gate solenoid /Lw (SD1) [9] Passage sensor (PS1)
[4] Registration motor (M1) [10] 1st stopper motor (M2)
[5] 2nd stopper home sensor (PS4) [11] 1st stopper home sensor (PS3)
[6] 2nd stopper motor (M3)

C. Punch section

[6] [5] [4] [3] [2] [1] 15kvf5j003na

[1] Punch motor (M4) [4] Paper edge sensor board (PESB)
[2] Punch clutch (CL1) [5] Punch switchover motor (M8)
[3] Punch home sensor (PS6) [6] Punch switchover switch (MS2)

555
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

18.8 TU-502
bizhub PRO 950

A. Front side

[14] [15] [16]


[13]
[12]
[1]
[2]

[3]

[11]
[10]
[9] [4]
[8] [7] [6] [5] 15smf5c001na

[1] Scraps removal fan motor (M108) [9] Press motor (M105)
[2] Scraps box full LED (LED101) [10] Exit sensor (PS108)
[3] Entrance sensor (PS101) [11] Stacker interlock switch /1 (MS3)
[4] Scraps box full sensor (PS109) [12] Stacker interlock switch /2 (MS4)
[5] Blade motor (M102) [13] Stacker door sensor (PS114)
[6] Blade home switch (MS101) [14] Stacker full sensor (PS113)
[7] Front door interlock switch (MS2) [15] Pusher home sensor (PS112)
[8] Press home sensor (PS105) [16] Pusher motor (M107)

556
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

B. Rear side

bizhub PRO 950


[11]

[1]
[10]

[2]

[3]

[9]
[8] [4]
[7]
[6] [5]
15smf5c002na

[1] Upper limit sensor (PS110) [7] Relay /2 (RL2)


[2] DC power supply (DCPS) [8] Coil (Coil)
[3] Lower limit sensor (PS111) [9] Scraps box sensor (PS107)
[4] Holder motor (M106) [10] Conveyance motor (M101)
[5] Circuit breaker (CBR) [11] TU drive board (TUDB)
[6] Relay /1 (RL1)

C. Stopper section/Press section

[1]

[5]
[2]

[4]

[3]
15smf5c003na

[1] Stopper motor (M103) [4] Stopper release motor (M104)


[2] Conveyance sensor (PS102) [5] Stopper home sensor (PS103)
[3] Stopper release home sensor (PS104)

557
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

18.9 GP-501/MK-724
bizhub PRO 950

18.9.1 GP-501

A. Rear side 1/Right side 1

[3]

[6]

[2]

[1]

[4] [5]

[1] Punch Controller PCB [4] Chip Tray Full Sensor (Unused)
[2] Power Supply [5] Back Gauge Solenoid
[3] Power Inlet [6] Punch Flag Sensor (S9)

1 558
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

B. Rear side 2/Left side

bizhub PRO 950


[6]

[3]

[2]
[1]

[7]

[5]
[4]

[1] Punch Motor [5] Die Set Switch


[2] Exit Stepper Motor [6] Divert Solenoid
[3] Entrance Stepper Motor [7] Punch Clutch
[4] Transport Motor

559 1
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

C. Right side 2
bizhub PRO 950

[1]

[1] Chip Tray Switch

D. Front side

[1]

[1] Door Switch

1 560
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

E. Bypass conveyance section

bizhub PRO 950


[3]

[2]

[1]

[1] Enter Sensor (S1) [3] Exit Sensor (S7)


[2] Bypass Sensor (S8)

561 1
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

F. Punch conveyance section


bizhub PRO 950

[1]

[1] Stepper 1 Speed Sensor (S2)

[1]

[1] Stepper 2 Speed Sensor (S6)

1 562
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

bizhub PRO 950


[1]

[1] Back Gauge Sensor (S5)

563 1
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

[1]

[1] U-Channel Sensor (S4)

1 564
Field Service Ver.2.0 Sep. 2009 18. PARTS LAYOUT DRAWING

bizhub PRO 950


[1]

[2]

[1] Punch Module Sensor (S3) [2] Punch Brake

565 1
18. PARTS LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

18.9.2 MK-724
bizhub PRO 950

[1]

a1ayf5c001ca

[1] I/F board (IFB)

1 566
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

19. CONNECTOR LAYOUT DRAWING

bizhub PRO 950


19.1 Main body
19.1.1 Connector in the board
A. Printer control board

216 (BN : 15 pin) 214 (BN : 11 pin) 223 (W : 9 pin)


224 (W : 6 pin) 225 (GY : 16 pin) 228 (GY : 28 pin) 221 (W : 8 pin)

222 (GY : 24 pin)

227 (BN : 11 pin) 422 (W : 6 pin)


301 (W : 2 pin) 240 (W : 4 pin)
212 (W : 7 pin)
292 (BN : 5 pin) 401 (W : 2 pin)
325 (W : 6 pin) N.C
293 (BN : 10 pin)
N.C 209 (W : 5 pin) 215 (BN : 12 pin)
296 (BN : 9 pin)
324 (W : 6 pin) N.C
294 (BN : 5 pin)
310 (W : 4 pin) 211 (BN : 9 pin)

233 (W : 9 pin) N.C 210 (BN : 19 pin)

N.C
236 (BN : 3 pin)
424 (W : 5 pin) 226 (BN : 12 pin) 295 (BN : 10 pin)

N.C
37 (W : 8 pin)
290 (BN : 24 pin) 291 (BN : 18 pin)
323 (W : 8 pin) N.C 213 (BN : 34 pin)
N.C N.C
38 (W : 3 pin)
322 (W : 7 pin) N.C
218 (W : 6 pin)

300 (W : 2 pin) 217 (W : 10 pin) 201 (W : 2 pin)


320 (GY : 22 pin) 220 (GY : 50 pin) 200 (W : 5 pin) 57gaf5c039nb

567
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

B. Overall control board


bizhub PRO 950

105 (BN : 40 pin) 130 (BN : 24 pin)


104 (W : 6 pin) 132 (BN : 5 pin)

111 (W : 8pin) 194 (BK : 7 pin)

125 (W : 4pin)

139 (BK : 9 pin) 129 (BN : 40 pin)

119 (BN : 3 pin)

116 (BN : 4 pin) 109 (BK : 120 pin)


128 (BN : 20 pin)

138 (W : 15 pin) 107 (W : 2 pin)

135 (BN : 19 pin) 101 (W : 10 pin) 100 (W : 8 pin)


137 (BN : 15 pin) 103 (W : 4 pin) 57gaf5c040nb

C. ADU drive board

524 (W : 6 pin) 593 (BN : 8 pin) 523 (W : 6 pin)


N.C N.C
538 (W : 5 pin)
532 (W : 9 pin) 594 (BN : 6 pin) 528 (W : 8 pin)
522 (W : 6 pin)
533 (W : 2 pin) 591 (BN : 5 pin)
539 (W : 6 pin) 534 (W : 10 pin)
535 (W :2pin)
529 (BN : 6 pin)
531 (BN : 11 pin)
N.C

530 (W :3pin)

N.C 521 (BN : 24 pin)

525 (W : 14 pin) 590 (BN : 8 pin) 527 (W : 7 pin) 520 (BN : 26 pin)
526 (W : 10 pin) 564 (BN : 6 pin) 57gaf5c041nb

568
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

D. AC drive board

bizhub PRO 950


420 (GY : 18 pin)
435 (W : 2 pin)

35 (W : 5 pin)
36 (W : 10 pin)
411 (BN : 11 pin)

410 (BN : 34 pin)

400 (W : 8 pin) 440 (W : 4 pin) 442 (W : 5 pin)


57gaf5c042na

E. DC power supply /1

75 (W : 2 pin) 74 (W : 14 pin)
71 (W : 8 pin)
72 (W : 6 pin) 77 (W : 10 pin)

E (W : 3 pin)
76 (W : 4 pin)
73 (W : 12 pin) F (W : 3 pin)

2 (W : 3 pin)

57gaf5c043na

569
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

F. DC power supply /2
bizhub PRO 950

11 (W : 14 pin) 13 (W : 18 pin)
15 (W : 14 pin) 12 (W : 22 pin) 31 (W : 3 pin)

14 (W : 4 pin)
21 (W : 5 pin)

1-1 (W : 2 pin)
1-2 (W : 4 pin)

57gaf5c044na

G. Scanner drive board

620 (W : 3 pin)

621 (W : 3 pin)
623 (W : 7 pin)

622 (W : 4 pin)

610 (W : 15 pin) 600 (W : 6 pin) 57gaf5c045na

H. High voltage unit /1

250 (W : 3 pin)

251 (W : 11 pin)

57gaf5c046na

570
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

I. High voltage unit /2

bizhub PRO 950


650 (W : 4 pin)
651 (W : 12 pin) 57gaf5c047nb

J. L4 inverter

1 (W : 4 pin) 2 (W : 4 pin) 57gaf5c049nb

K. Drum potential sensor board

457 (W : 5 pin) 458 (W : 4 pin) 57gaf5c050na

L. Index board

51 (BN : 5 pin)
57gaf5c055na

571
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

M. CCD board
bizhub PRO 950

170 (W : 50 pin)

57gaf5c056na

N. Laser drive board

50 (BN : 24 pin) 57gaf5c057na

O. Polygon motor drive board

131 (W : 6 pin) 133 (W : 11 pin)


57gaf5c058na

P. NVRAM board

141 (W : 40 pin)

142 (W : 20 pin) 57gaf5c059na

572
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

Q. IC board

bizhub PRO 950


1001 (BN : 200pin)

1101 (BN : 200pin)

2601 (BK : 9pin)

1301 (N.C)

2101 (W : 8pin)
2603 (W : 4 pin)

2201 (W : 4pin)
2301 (BK : 7 pin)

2401 (BN : 50 pin) 2604 (W : 3 pin)

2001 (BN : 100 pin)

2303 (W : 4 pin)

1901 (BK : 80 pin) 2605 (W : 3 pin) a0y5f5c015ca

R. Scan accelerator board

501 (BK : 80 pin)

a0y5f5c016ca

573
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

S. PCI relay board


bizhub PRO 950

897 (BK : 100 pin)

896 (BN : 4 pin)

898 (BK : 120 pin) a0y5f5c017ca

T. JAM sensor board

454 (W : 4 pin)

a0y5f5c018ca

U. IDC sensor board

453 (W : 7 pin)

a0y5f5c019ca

574
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

V. Operation board /1

bizhub PRO 950


711 (W : 6 pin) 707 (W : 3 pin)
704 (W : 28 pin) 710 (W : 5 pin) 706 (W : 6 pin)
709 (W : 2 pin) 705 (W : 7 pin)

a03uf5c045ca

W. Operation board /2

712 (W : 6 pin)

a03uf5c046ca

X. Operation board /3

702(W:41pin)
701(W:4pin)

700(W:40pin)

708(W:4pin)
703(W:28pin)

a03uf5c047ca

575
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

Y. OB inverter
bizhub PRO 950

183 (W : 7 pin) 184 (W : 3 pin) 185 (W : 3 pin) a03uf5c052ca

576
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

19.2 DF-616

bizhub PRO 950


19.2.1 Connector in the board
A. DF control board

J7 (N.C.) 5 (W : 3 pin) 7 (W : 12 pin)

3 (W : 7 pin)
6 (W : 6 pin) 8 (GY : 24 pin)
2 (W : 8 pin) J2 (N.C.)

9 (W : 5 pin)
1 (W : 4 pin)

10 (W : 6 pin)
14 (W : 6 pin)
11 (W : 6 pin)

16 (W : 3 pin) 15 (W : 9 pin) 13 (W : 6 pin) 12 (W : 7 pin) 15saf5c006na

B. Tray board

12 (W : 9 pin)
11 (W : 6 pin)

13 (W : 3 pin)

15saf5c007na

577
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

19.3 LU-407/408
bizhub PRO 950

A. LU drive board

721 (W : 17 pin) 720 (W : 11 pin)

700 (W : 4 pin)

710 (GY : 10 pin)

723 (W : 2 pin) 722 (GY : 15 pin)


15ssf5c002na

578
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

19.4 FS-528/611

bizhub PRO 950


A. FS control board

8 (W : 6 pin) 62 (BN : 40 pin) 53 (BN : 4 pin) 51 (BN : 30 pin)


61 (W : 2 pin) 52 (W : 4 pin) 33 (N.C.) 100 (N.C.)

11 (W : 5 pin) 201 (N.C.)

200 (W : 11 pin) 101 (N.C.)


12 (BN : 36 pin)
SW 1

1 (GR : 12 pin)

7 (W : 6 pin)
2 (W : 14 pin)
6 (W : 5 pin)
14 (W : 4 pin)
FS-611 only
SW1
ON
1 2 3 4

4 (BN : 40 pin) 9 (BN : 28 pin)


3 (BN : 11 pin) 43 (N.C.)
5 (BN : 22 pin)
FS-611 only 20 (N.C.) 41 (N.C.) 42 (N.C.)
15sjf5c005nb

B. Relay board (FS-528)

5 (BN : 30 pin)
6 (W : 30 pin)

10 (W : 8 pin)

8 (BN : 34 pin)

1 (BN : 40 pin)

2 (BN : 22 pin) 15sff5c006na

579
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

C. Relay board (FS-611)


bizhub PRO 950

5 (BN : 30 pin)
6 (W : 30 pin)

10 (W : 8 pin)

4 (BN : 24 pin) 8 (BN : 34 pin)

9 (W : 2 pin)

1 (BN : 40 pin)
7 (W : 28 pin)

3 (BN : 28 pin)
2 (BN : 22 pin)
15sjf5c006na

580
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

19.5 PI-506

bizhub PRO 950


A. PI drive board

53 (GY : 30 pin) 56 (W : 6 pin)

58 (GY : 12 pin)
52 (GY : 38 pin)

54 (W : 8 pin)

57 (GY : 11 pin) 55 (GY : 24 pin)

15jff5c002na

B. PI operation board

1 (GY : 12 pin)
15jff5c003na

581
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

19.6 PK-504/505
bizhub PRO 950

A. Punch drive board (PK-504)

69 (W : 6 pin) 70 (W : 15 pin) 68 (W : 8 pin)

65 (W : 5 pin) 67 (W : 3 pin) 63 (GY : 40 pin)


64 (W : 2 pin) 66 (GY : 9 pin)
15kjf5c002na

B. Punch drive board (PK-505)

69 (W : 6 pin) 70 (W : 15 pin) 68 (W : 8 pin)

64 (W : 2 pin) 66 (GY : 6 pin)


65 (W : 3 pin) 67 (GY : 12 pin) 63 (GY : 40 pin)
15kaf5e001na

C. Paper edge sensor (PK-504/PK-505)

25 (W : 7 pin)

15kjf5c003na

582
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

19.7 ZU-607

bizhub PRO 950


9 (W : 13 pin) 3 (W : 8 pin)
LED LED2
LED6
LED4
10 (W : 12 pin) 4 (W : 14 pin) LED3
12 (W : 2 pin) LED5
6 (B : 14 pin) 8 (W : 6 pin)
LED VR
VR
VR1 VR2 VR3 VR4 VR5
SW1 7 (W : 12 pin)

20 (24 pin)
5 (W : 24 pin)

21 (18 pin) SW1


1:ON

1 2 3 4
11 (W : 4pin)
2:ON

ON
3:OFF
2 (W : 4 pin)
4:OFF
1 (W : 3 pin)

15kvf5c004nc

583
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

19.8 TU-502
bizhub PRO 950

19.8.1 Connector in the board


A. TU drive board

402 (GY : 28 pin) 404 (GY : 18 pin) 406 (GY : 20 pin)

403 (W : 5 pin)
401 (GY : 40 pin)
405 (W : 4 pin)

408 (W : 3 pin)
407 (W : 2 pin)

409 (W : 3 pin)
15smf5c004na

584
Field Service Ver.2.0 Sep. 2009 19. CONNECTOR LAYOUT DRAWING

19.9 GP-501/MK-724

bizhub PRO 950


19.9.1 Connector in the board
A. Punch Controller PCB (GP-501)

N.C.

N.C.

N.C.

N.C.

N.C.

81/2 / A4
Jumper connector *1

*1 Only for A4 base. On A4 base unit, jumper shorts 2 pins to designate A4 paper size to processor.

585 1
19. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

B. I/F board (MK-724)


bizhub PRO 950

2 (BK: 12 pin) 1 (W: 2 pin)

3 (BK : 6 pin)

4 (BK : 7 pin)

20 (N.C) 22 (N.C)

a1ayf5c002ca

1 586
Field Service Ver.2.0 Sep. 2009 20. RELAY CONNECTOR LAYOUT DRAWING

20. RELAY CONNECTOR LAYOUT DRAWING

bizhub PRO 950


20.1 Main body
A. Rear side top

122 (BK : 2pin) 121 (BK : 4pin) 758 (W : 4pin) 631 (BK : 5pin) 601 (BK : 8pin)

120 (W : 6pin) 163 (W : 6pin)

172 (BK : 9pin) 173 (BK : 12pin) 470 (BK : 9pin) 160 (W : 6pin) 361 (BN : 10pin)

759 (W : 8pin) 472 (BK : 6pin) 487 (BK : 4pin) 60 (BK : 4pin) 360 (W : 2pin)

a0y5f5c020ca

587 1
20. RELAY CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

B. Rear side middle


bizhub PRO 950

158 (BK : 6pin) 259 (W : 2pin) 88 (BK : 2pin) 170 (BK : 6pin) 682 (W : 2pin)

258 (BK : 29pin) 81 (W : 6pin) 755 (W : 6pin)

756 (BK : 6pin)

343 (BK : 2pin)

a0y5f5c021ca

1 588
Field Service Ver.2.0 Sep. 2009 20. RELAY CONNECTOR LAYOUT DRAWING

C. Rear side bottom

bizhub PRO 950


20 (W : 2pin)

13 (W : 4pin) 18 (W : 3pin)
14 (W : 2pin)
305 (BK : 6pin) 51 (W : 1pin) 750 (W : 2pin)
17 (W : 2pin) 9 (W : 2pin)

306 (BK : 3pin) 91 (W : 2pin) 90 (BK : 4pin) 12 (W : 4pin) 11 (W : 2pin)

a0y5f5c022ca

589 1
20. RELAY CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

D. Top side
bizhub PRO 950

500 (W : 2pin) 83 (W : 6pin) 80 (W : 4pin) 123 (BK : 2pin)

21 (W : 2pin)

a0y5f5c023ca

1 590
Field Service Ver.2.0 Sep. 2009 20. RELAY CONNECTOR LAYOUT DRAWING

E. Right side

bizhub PRO 950


471 (BK : 9pin) 194 (W : 24pin) 187 (W : 5pin)

186 (W : 6pin)

254 (BK : 12pin) 753 (W : 6pin)

240 (W :7pin) 253 (BK : 10pin) 751 (BK : 10pin)


a0y5f5c024ca

591 1
20. RELAY CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

F. Left side
bizhub PRO 950

99 (BK : 6pin) 177 (W : 3pin) 96 (BK : 6pin)

a0y5f5c025ca

1 592
Field Service Ver.2.0 Sep. 2009 20. RELAY CONNECTOR LAYOUT DRAWING

G. Toner supply section

bizhub PRO 950


473 (W : 15pin) 483 (BK : 3pin)

a0y5f5c026ca

593 1
20. RELAY CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

H. Photo conductor section


bizhub PRO 950

340 (B : 12pin) 353 (W : 11pin)

350 (BK : 4pin)

356 (W : 9pin)

341 (BK : 24pin) 355 (BK : 9pin)


a0y5f5c027ca

1 594
Field Service Ver.2.0 Sep. 2009 20. RELAY CONNECTOR LAYOUT DRAWING

I. Paper feed section

bizhub PRO 950


250 (BK : 24pin)
251 (BK : 24pin)
252 (BK : 24pin)

263 (W : 6pin) 262 (W : 6pin)


263 (W : 6pin) 262 (W : 6pin)
280 (W : 6pin) 279 (W : 6pin) a0y5f5c028ca

595 1
20. RELAY CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

J. Registration section
bizhub PRO 950

599 (W : 3pin)

a0y5f5c029ca

1 596
Field Service Ver.2.0 Sep. 2009 20. RELAY CONNECTOR LAYOUT DRAWING

K. Duplex section

bizhub PRO 950


615 (W : 3pin) 540 (BK : 12pin) 559 (BK : 6pin) 546 (W : 3pin) 569 (BK : 6pin)
543 (BK : 5pin) 574 (W : 3pin) 572 (W : 4pin) 576 (BK : 7pin)

730 (BK : 6pin) 542 (BK : 9pin) 545 (BK : 3pin) 568 (BK : 10pin)
541 (W : 2pin) 547 (BK : 10pin)

577 (W : 3pin)

616 (W : 3pin) 553 (W : 3pin) 599 (BK : 3pin) 547 (W : 3pin) 575 (BK : 3pin)

a0y5f5c030ca

597 1
20. RELAY CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Sep. 2009

L. Fusing section
bizhub PRO 950

462 (W : 11pin) 450 (B : 8pin)

451 (BK : 20pin)

a0y5f5c031ca

1 598
Field Service Ver.2.0 Sep. 2009 21. TIMING CHART

21. TIMING CHART

bizhub PRO 950


21.1 Main body
21.1.1 Timing chart when the sub power switch (SW2) is turned ON

[1][2][3] [4] [5] [6] [7]

Item
Scanner motor Forward

(M13) Reverse

Exposure lamp (L4)


Fusing heater lamp /1 (L1), /2 (L2)

Fusing heater lamp /3 (L3)


Fusing motor (M1)
Charge cleaning limit sensor (PS42)

Forward
Charge cleaning
motor (M23) Reverse

Charge cleaning home sensor (PS41)


Transfer/separation cleaning limit
sensor (PS12)

Transfer/separation Forward
cleaning motor (M18)
Reverse
Transfer/separation cleaning home
sensor (PS11)
Drum motor (M2)
Developing motor (M3)
Polygon motor (M17)
Laser drive board (LDB)
Paper lift motor /1 (M19)
Upper limit sensor /1 (PS20)
Paper lift motor /2 (M20)
Upper limit sensor /2 (PS21)
Paper lift motor /3 (M21)
Upper limit sensor /3 (PS22)
57gat2c008na

[1] Sub power switch (SW2) ON [5] Start of consumable stabilization control
[2] Initial communication between the overall [6] Start of image stabilization control (for the
control board (OACB) and the printer control drum potential correction control, the maxi-
board (PRCB) mum density adjustment control and the
[3] Shading correction starts gamma correction control)
[4] The fusing temperature sensor /1 (TH1) and [7] Warming-up completed
the fusing temperature sensor /3 (TH3) get
to the specified temperature

Note
• Each operation varies with the software DIPSW setting in the service mode and the environmental
conditions.
• The power is turned ON with DF closed.
• The power is turned ON with the tray lift plate brought down.

599
bizhub PRO 950

600
Item
21.1.2

Fusing motor (M1)


Drum motor (M2)
Developing motor (M3)
21. TIMING CHART

Paper feed motor (M4)


Registration motor (M12)
Loop motor H
B. TIMING CHART

(M6) L
Paper exit motor H
(M10) L
H
Reverse/exit L
motor (M5) F
R
H
ADU reverse L
motor (M7) F
R
ADU conveyance H
motor /1 (M8) L
Paper feed clutch /1 (CL3)
paper feed tray 1

Pre-registration clutch /1 (CL4)


Timing chart in single-sided copy mode

Erase lamp (EL1)


Charging
Transfer
Separation
Developing bias
Guide plate bias

Drum claw solenoid (SD4)


Reverse/exit solenoid (SD2)

Paper feed sensor /1 (PS47)


Pre-registration sensor /1 (PS48)

Loop sensor (PS54)


Registration sensor (PS44)
Paper leading edge sensor (PS45)
Fusing exit sensor (PS2)
Reverse/exit sensor (PS57)
ADU reverse sensor /1 (PS58)
ADU deceleration sensor (PS59)
ADU pre-registration sensor (PS60)
ADU conveyance sensor (PS9)
ADU exit sensor (PS46)
Paper exit sensor (PS61)

Print start signal Stop printing

57gaf5c800nb
Field Service Ver.2.0 Sep. 2009

A. Operation conditions: A4, 2 single sided originals, single sided copy (1 copy), reversed paper exit,
Item
21.1.3

Fusing motor (M1)


Drum motor (M2)
Developing motor (M3)
Paper feed motor (M4)
Registration motor (M12)
Loop motor H
B. TIMING CHART

(M6) L
Paper exit motor H
(M10) L
Field Service Ver.2.0 Sep. 2009

H
Reverse/exit L
motor (M5) F
R
H
ADU reverse L
motor (M7) F
R
ADU conveyance H
motor /1 (M8) L
Paper feed clutch /1 (CL3)
paper feed tray 1

Pre-registration clutch /1 (CL4)

Erase lamp (EL1)


Timing chart in double-sided copy mode

Charging
Transfer
Separation
Developing bias
Guide plate bias

Drum claw solenoid (SD4)


Reverse/exit solenoid (SD2)

Paper feed sensor /1 (PS47)


Pre-registration sensor /1 (PS48)

Loop sensor (PS54)


Registration sensor (PS44)
Paper leading edge sensor (PS45)
Fusing exit sensor (PS2)
Reverse/exit sensor (PS57)
ADU reverse sensor /1 (PS58)
ADU deceleration sensor (PS59)
ADU pre-registration sensor (PS60)
ADU conveyance sensor (PS9)
ADU exit sensor (PS46)
Paper exit sensor (PS61)

Print start signal Stop printing

57gaf5c801nb
21. TIMING CHART

601
A. Operation conditions: A4, 2 single sided originals, double sided copy (1 copy), straight paper exit,

bizhub PRO 950


bizhub PRO 950

602
21.2.1

Item

Tray up/down motor UP


(M303)
21. TIMING CHART

DOWN
Tray upper limit sensor (PS315)
21.2 DF-616

Tray lower limit sensor (PS314)


B. TIMING CHART

Original count sensor (PS310)


Original empty sensor (PS305)
800 mm/s
Original feed motor F
(M302) 400 mm/s
R 550 mm/s
Original registration sensor (PS306)

Original conveyance sensor (PS308)


615 mm/s
F
Original conveyance 400 mm/s
motor (M301) 400 mm/s
Timing chart in single-sided mode

R
615 mm/s

615 mm/s
F
400 mm/s
Original paper exit 250 mm/s
motor /1 (M304) 400 mm/s
R
450 mm/s
615 mm/s
Original reverse sensor (PS309)
Original exit sensor /Lt (PS307)
A. Operation conditions: A4, life size, 3 single sided originals

Reverse jam sensor (PS304)


Pressure roller release solenoid (SD302)
Exit gate solenoid (SD301)

615 mm/s
F 400 mm/s
Original paper exit 250 mm/s
motor /2 (M305) 250 mm/s
R 400 mm/s
615 mm/s
Original reverse/exit sensor (PS313)
Original exit sensor /Rt (PS314)
Gate solenoid (SD303)

V-VALID

Start button Page 1 Page 2 Page 3 Final paper feed is completed

15saf5c800na
ON scan scan scan
Field Service Ver.2.0 Sep. 2009
21.2.2

Item

Tray up/down motor UP


(M303) DOWN
Tray upper limit sensor (PS315)
Tray lower limit sensor (PS314)
B. TIMING CHART

Original count sensor (PS310)


Original empty sensor (PS305)
Field Service Ver.2.0 Sep. 2009

800 mm/s
Original feed motor F
(M302) 400 mm/s
R 550 mm/s
Original registration sensor (PS306)

Original conveyance sensor (PS308)


615 mm/s
F
Original conveyance 400 mm/s
motor (M301) 400 mm/s
R
Timing chart in double-sided mode

615 mm/s

615 mm/s
F
400 mm/s
Original paper exit 250 mm/s
motor /1 (M304) 400 mm/s
R
450 mm/s
615 mm/s
Original reverse sensor (PS309)
Original exit sensor /Lt (PS307)
A. Operation conditions: A4, life size, 3 double sided originals

Reverse jam sensor (PS304)


Pressure roller release solenoid (SD302)
Exit gate solenoid (SD301)

615 mm/s
F 400 mm/s
Original paper exit 250 mm/s
motor /2 (M305) 250 mm/s
R 400 mm/s
615 mm/s
Original reverse/exit sensor (PS313)
Original exit sensor /Rt (PS314)
Gate solenoid (SD303)

V-VALID

Start button Page 1 Page 1 Page 2 Page 2 Page 3 Page 3 Final paper feed is completed

15saf5c801na
ON side one scan side two side one scan side two side one scan side two scan
scan scan
21. TIMING CHART

603
bizhub PRO 950
21. TIMING CHART Field Service Ver.2.0 Sep. 2009

21.3 LU-407/408
bizhub PRO 950

21.3.1 Timing chart in single-sided mode


A. Operation conditions: A4, life size, 1-1 mode, 2 single sided originals
B. TIMING CHART

Loop

Print start signal


Loop

Pre-registration

Pre-registration
Pick-up sole-
noid (SD100)
Feed clutch
Paper feed
Item

(PS107)

(PS106)
(CL101)

(CL102)
(M101)

LU exit
sensor

sensor
clutch
motor

15ssf5c800na

604
Item
FS entrance sensor (PS4)
21.4.1

FS conveyance motor (M1)


Bypass gate solenoid (SD5)
Stacker entrance sensor (PS5)
Stacker entrance motor (M13)
Paper assist motor (M51)
Paper assist solenoid (SD51)
Alignment motor / Close
Up (M5) Open
B. TIMING CHART

Stapler movement motor (M11)


Stapler motor /Fr (M14)
21.4 FS-528/611

Stapler motor /Rr (M9)


Field Service Ver.2.0 Sep. 2009

Paper exit motor (M8)


Paper exit home sensor /2 (PS100)
Paper exit belt home sensor (PS9)
Main tray paper exit sensor (PS6)
Paper exit opening solenoid (SD4)
Stacker empty sensor (PS20)
paper exit belt 800 mm/s
motor (M400) 670 mm/s
253 mm/s
Stapler paper exit upper limit sensor (PS7)
Main tray up lift motor UP
(M3) DOWN
Paper exit roller 800 mm/s
motor (M7) 670 mm/s
253 mm/s
Timing chart of the staple mode (FS-528)

Print start signal Copy 1 Page 1 Copy 1 Page 2 Copy 1 Page 3 Copy 1 Page 51 Copy 1 Page 52 Copy 2 Page 1
Item
FS entrance sensor (PS4)
FS conveyance motor (M1)
Bypass gate solenoid (SD5)
Stacker entrance sensor (PS5)
Stacker entrance motor (M13)
Paper assist motor (M51)
Paper assist solenoid (SD51)
Alignment motor / Close
Up (M5) Open
Stapler movement motor (M11)
Stapler motor /Fr (M14)
Stapler motor /Rr (M9)
Paper exit motor (M8)
Paper exit home sensor /2 (PS100)
Paper exit belt home sensor (PS9)
Main tray paper exit sensor (PS6)
Paper exit opening solenoid (SD4)
Stacker empty sensor (PS20)
Paper exit belt 800 mm/s
motor (M400) 670 mm/s
253 mm/s
A. Operation conditions: 2 flat stitching staples, A4, 52 single-sided originals, 2 copies

Stapler paper exit upper limit sensor (PS7)


Main tray up lift motor UP
(M3) DOWN
Paper exit roller 800 mm/s
motor (M7) 670 mm/s
253 mm/s

15sff5c801nb
Copy 2 Page 50 Copy 2 Page 51 Copy 2 Page 52
21. TIMING CHART

605
bizhub PRO 950
bizhub PRO 950

606
21.4.2
21. TIMING CHART

Item

FS entrance sensor (PS4)


B. TIMING CHART

FS conveyance 1000 mm/s


motor (M1) 800 mm/s
Shift roller motor (M2)
Shift roller home sensor (PS18)
Paper exit opening solenoid (SD4)
A
Paper exit roller 253 mm/s
motor (M7) 800 mm/s
Main tray paper exit sensor (PS6)
Main tray upper limit sensor (PS2)
Main tray lift motor UP
(M3) DOWN

Print start signal Copy 1 Page 1 Copy 1 Page 2 Copy 2 Page 1


Timing chart of the sort mode (FS-611)

Item

FS entrance sensor (PS4)


1000 mm/s FS conveyance
800 mm/s motor (M1)
Shift roller motor (M2)
Shift roller home sensor (PS18)
Paper exit opening solenoid (SD4)
253 mm/s Paper exit roller
A 800 mm/s motor (M7)

Main tray paper exit sensor (PS6)


A. Operation conditions: Sort, A4, 2 originals, 2 single-sided originals, 3 copies

Main tray upper limit sensor (PS2)


UP Main tray lift motor
DOWN (M3)

Copy 2 Page 2 Copy 3 Page 1 Copy 3 Page 2

15sjf5c800na
Field Service Ver.2.0 Sep. 2009
21.4.3

Item
FS entrance sensor (PS4)
FS conveyance motor (M1)
Bypass gate solenoid (SD5)
Stacker entrance sensor (PS5)
Stacker entrance motor (M13)
Paper assist motor (M51)
Paper assist solenoid (SD51)
B. TIMING CHART

Alignment motor /Up Close


(M5) Open
Stapler movement motor (M11)
Field Service Ver.2.0 Sep. 2009

Stapler motor /Fr (M14,M15) A


Stapler motor /Rr (M9,M10)
Paper exit belt home sensor (PS9)
Main tray paper exit sensor (PS6)
Paper exit opening solenoid (SD4)
paper exit belt 800 mm/s
motor (M400) 700 mm/s
253 mm/s
Stapler paper exit upper limit sensor (PS7)
Main tray up lift motor UP
(M3) DOWN
Paper exit roller 670 mm/s
motor (M7) 253 mm/s
Timing chart of the staple mode (FS-611)

Print start signal Copy 1 Page 1 Copy 1 Page 2 Copy 1 Page 9 Copy 1 Page 10 Copy 1 Page 11 Copy 2 Page 1 Copy 2 Page 2 Copy 2 Page 3 Copy 2 Page 4
Copy 1 Page 3

Item
FS entrance sensor (PS4)
FS conveyance motor (M1)
Bypass gate solenoid (SD5)
Stacker entrance sensor (PS5)
Stacker entrance motor (M13)
Paper assist motor (M51)
Pape assist solenoid (SD51)
Close Alignment motor /Up
Open (M5)

A Stapler movement motor (M11)


Stapler motor /Fr (M14,M15)
Stapler motor /Rr (M9,M10)
Paper exit belt home sensor (PS9)
Main tray paper exit sensor (PS6)
Paper exit opening solenoid (SD4)
800 mm/s
paper exit belt
700 mm/s
A. Operation conditions: 2 flat stitching staples, A4, 11 single-sided originals, 2 copies

motor (M400)
253 mm/s
Stapler paper exit upper limit sensor (PS7)
UP Main tray up lift motor
DOWN (M3)
670 mm/s Paper exit roller
253 mm/s motor (M7)

15sjf5c801nb
Copy 1 Page 9 Copy 1 Page 10 Copy 1 Page 11
21. TIMING CHART

607
bizhub PRO 950
bizhub PRO 950

608
21.4.4

Item
FS entrance sensor (PS4)
FS conveyance motor (M1)
21. TIMING CHART

Stacker entrance sensor (PS5)


Stacker entrance motor (M13) 1000 mm/s
500 mm/s
Alignment home sensor /Up (PS8)
B. TIMING CHART

close
Alignment motor /Up (M5)
open
Alignment home sensor /Lw (PS24)
Alignment motor /Lw (M16)
close
open
Stapler, Clincher motor /Fr (M14, M15)
A
Stapler, Clincher motor /Rr (M9, M10)
Saddle stitching stopper home sensor (PS23)
Saddle stitching stop- down
per motor (M18) up
Folding transfer motor 400 mm/s
(M20) 80 mm/s
Folding paper exit sensor (PS25)
Folding blade motor (M19)
Folding blade home sensor (PS22)
Folding passage sensor (PS26)
Paper exit home sensor (PS12)
Paper exit motor (M8)
Side stitch stopper solenoid /Fr, /Rr (SD7, SD8)

Print start signal Copy 1 Page 1 Copy 1 Page 2 Copy 1 Page 3

Item
FS entrance sensor (PS4)
FS conveyance motor (M1)
Timing chart of the saddle stitching mode (FS-611)

Stacker entrance sensor (PS5)


1000 mm/s Stacker entrance motor (M13)
500 mm/s
Alignment home sensor /Up (PS8)
close
Alignment motor /Up (M5)
open
Alignment home sensor /Lw (PS24)
close Alignment motor /Lw (M16)
A open
Stapler, Clincher motor /Fr (M14, M15)
Stapler, Clincher motor /Rr (M9, M10)
Saddle stitching stopper home sensor (PS23)
down Saddle stitching stop-
up per motor (M18)
400 mm/s Folding transfer motor
80 mm/s (M20)
Folding paper exit sensor (PS25)
Folding blade motor (M19)
Folding blade home sensor (PS22)
A. Operation conditions: Saddle stitching staple, A4S, 3 single-sided original, 2 copies

Folding pzassage sensor (PS26)


Paper exit home sensor (PS12)
Paper exit motor (M8)
Side stitch stopper solenoid /Fr, /Rr (SD7, SD8)

Copy 2 Page 1 Copy 2 Page 2 Copy 2 Page 3

15sjf5c802na
Field Service Ver.2.0 Sep. 2009
Item
21.4.5

Paper exit belt motor (M400)


Paper exit belt home sensor (PS9)
FS entrance sensor (PS4)
Gate motor (M12)
close
Alignment motor /Up (M5)
open
close
B. TIMING CHART

Alignment motor /Lw (M16)


open
Stacker entrance sensor (PS5)
Field Service Ver.2.0 Sep. 2009

1000 mm/s
Stacker entrance motor (M13)
500 mm/s
A
Folding passage sensor (PS26)
Folding blade motor (M19)
Folding blade home sensor (PS22)
FS conveyance motor (M1)
Saddle stitching stopper motor down
(M18) up
Tri-folding gate solenoid (SD6)
Folding transfer motor (M20)
Folding paper exit sensor (PS25)
Side stitch stopper solenoid /Fr, /Rr (SD7, SD8)

Print start signal


Timing chart of the tri-folding mode (FS-611)

Item
Paper exit belt motor (M400)
Paper exit belt home sensor (PS9)
FS entrance sensor (PS4)
Gate motor (M12)
close
Alignment motor /Up (M5)
open
close
Alignment motor /Lw (M16)
open
Stacker entrance sensor (PS5)
1000 mm/s Stacker entrance motor
500 mm/s (M13)
A
Folding passage sensor (PS26)
Folding blade motor (M19)
Folding blade home sensor (PS22)
A. Operation conditions: Tri-folding mode, A4S, 3 single-sided originals, 2 copies

FS conveyance motor (M1)


down Saddle stitching stopper motor
up (M18)
Tri-folding gate solenoid (SD6)
Folding transfer motor (M20)
Folding paper exit sensor (PS25)
Side stitch stopper solenoid /Fr, /Rr (SD7, SD8)

15sjf5c803na
21. TIMING CHART

609
bizhub PRO 950
bizhub PRO 950

610
A.
21.5.1
21. TIMING CHART

21.5 PI-506

B. TIMING CHART

Item

Conveyance motor 253 mm/s


(M203) 670 mm/s
Conveyance CL /Lw (CL202)
Tray lift motor /Lw (M202)
Tray upper limit sensor /Lw (PS209)
Pick-up solenoid /Lw (SD202)
PI paper feed pre-require
PI paper feed require
Paper entrance sensor /Lw (PS206)
Registration clutch (CL203)
Timing chart of the auto paper feed mode

FNS entrance sensor (PS4)


Stacker entrance sensor (PS5)
Alignment motor /Up close
(M5) open
Stapler motor /Fr (M14)
Clincher motor /Fr (M15)
Gate motor (M12)
FNS conveyance motor (M1)
Stacker entrance motor (M13)
Paper exit roller motor (M7)
Paper exit belt home sensor (PS9)

Print start signal


Operation conditions: Lower tray auto paper feed, 2 flat stitching staples, A4, 2 single-sided originals, 2 copies

15jff5c800na
Field Service Ver.2.0 Sep. 2009
21.6.1

B. TIMING CHART
21.6 PK-504/505
Field Service Ver.2.0 Sep. 2009

Item

Main body paper exit sensor (PS37)


Gate motor (M12)
FNS entrance sensor (PS4)
Registration shutter motor (M303)
Registration shutter home sensor (PS307)
Paper size sensor (PS305)
Punch shift motor Fr
Timing chart of the punch mode

(M802) Rr
Punch motor (M801)
Punch home sensor (PS801)

FNS conveyance motor (M1)

Bypass gate solenoid (SD5)


Stacker entrance sensor (PS5)
Stacker entrance motor (M13)
Alignment motor / close
Up (M5) open
Stapler motor /Fr (M14) Clincher motor /Fr (M15)
Stapler motor /Rr (M9) Clincher motor /Rr (M10)
Paper exit roller motor (M7)
Paper exit belt home sensor (PS9)

Main tray paper exit sensor (PS6)

Paper exit opening solenoid (SD4)

Print start signal


A. Operation conditions: Punch, 2 flat stitching staples, A4, 2 single-sided originals, 3 copies

15kjf5c800na
21. TIMING CHART

611
bizhub PRO 950
bizhub PRO 950

612
21.7.1
21. TIMING CHART

21.7 ZU-607

B. TIMING CHART

Item

Main body paper exit signal


Loop Loop Loop
Paper edge sensor board (PESB) - leading/trailing edge
Registration motor 790 mm/s
(M1) 370 mm/s
Conveyance motor 790 mm/s
(M6) 370 mm/s
1st stopper motor (M2) Release
Timing chart in Z-Folding, punch mode

Set Release Set Release Set Release


2nd stopper motor (M3)
Passage sensor (PS1)
Exit sensor (PS9)
FS entrance sensor
Punch shift motor F
(M5) R
Paper edge sensor board (PESB) - side edge
Punch motor (M4)
Punch clutch (CL1) Punch Punch Punch
Punch scraps conveyance motor (M7)
Gate solenoid /Lw (SD1)
Gate solenoid /Up (SD2)
A. Operation conditions: Z-folding, Punch, A3, 3 single sided originals, 1 copy

15kvf5c800na
Field Service Ver.2.0 Sep. 2009
21.8.1
21.8 TU-502

B. TIMING CHART
Field Service Ver.2.0 Sep. 2009

Item

FS conveyance motor (FS) (M1)


Conveyance motor (M101)
Timing chart of the trimming mode

Entrance sensor (PS101)


Stopper motor (M103)
A. Operation conditions: Trimming, A3, 2 copies

Conveyance sensor (PS102)


Press motor (M105)

Blade motor (M102)


Stopper release motor (M104)
Holder motor (M106)

Pusher motor (M107)


Exit sensor (PS108)

Copy 1 Copy 2

15smf5c800na
21. TIMING CHART

613
bizhub PRO 950
bizhub PRO 950

614
21.8.2
21. TIMING CHART

B. TIMING CHART

Item

FS conveyance motor (FS) (M1)


Timing chart of the through mode

Conveyance motor (M101)


Entrance sensor (PS101)
Stopper motor (M103)
Conveyance sensor (PS102)
A. Operation conditions: No trimming, A3, 2 copies

Press motor (M105)

Blade motor (M102)


Stopper release motor (M104)

Holder motor (M106)


Pusher motor (M107)
Exit sensor (PS108)

Copy 1 Copy 2

15smf5c801na
Field Service Ver.2.0 Sep. 2009
I

L
F

P
K
E
B
A

N
H
D
C

O
G

1
1

Plug

Outlet
Plug

2
2

1/3_DCPS2_CN13_135
1/3_DCPS2_CN13_119

Recycle cut motor


22.1 Main body 1/3

M24

3
3
Field Service Ver.2.0 Sep. 2009

RCDB
CBR
CBR
Circuit breaker

RC-501
1/3 T1_CN12_307

4
4

Triac /2
Triac /1

1/3_AC_H_FT21_306

UNIT
TRC2
TRC1
22. OVERALL WIRING DIAGRAM

1/3_DCPS2_CN12_51
1/3_DCPS2_CN12_53
1/3_DCPS2_CN13_126

PRCB (1/3)
1/3_DCPS2_CN13_128

SCANNER
1/3_DCPS2_CN12_59

SDB
1/3_DCPS2_CN12_60
1/3_DCPS2_CN13_58
1/3_DCPS2_CN13_129
NF1
Noise filter /1

Scanner home sensor

5
5

PS5
1/3_DCPS2_CN15_201

L4
1/3_FUSING_CN442_355
1/3_FUSING_CN442_353
1/3_FUSING_CN442_510
1/3_FUSING_CN440_354
1/3_FUSING_CN440_352

1/3_DCPS2_CN15_200

L4 INVB
Exposure lamp
1/3_DCPS1_CN14_38 3/3_HTR1_15
1/3_DCPS2_CN11_79 3/3_HTR1_130
1/3_AC_N_357
1/3_AC_N_356

1/3_DCPS2_CN12_103 3/3_HTR2_16
NF2

1/3_DCPS2_CN11_86 3/3_HTR2_131

6
6

2/3_OACB_CN137_7_315
1/3_DCPS2_CN12_111 3/3_HTR3_17
Noise filter /2

Scanner cooling fan 3/3_HTR3_132

FM7
3/3_LU_HT_CN753_18
3/3_LU_HT_CN753_133

1/3_DCPS2_CN12_118
T1

1/3_DCPS2_CN12_117
T2

Scanner motor

M13
Transformer /1

Transformer /2

1/3_MS2_CN81_221

7
7

1/3_PRCB_CN74_68

1/3_MS2_CN81_220
1/3_DCPS1_CN77_69

Fusing temperature

UNIT

TH1
sensor /1

FUSING
Fusing temperature

TH2
sensor /2

8
8

SW1

1/3_AC_N_CN11_307

Fusing temperature

TH3
Main power switch

sensor /3
1/3_FUSING_CN450_500
1/3_AC_H_CN11_306

Toner supply motor


SW3

M11
(US only)

Fusing temperature Main relay

TH4
sensor /4 RL1
Coil

1/3_ACDB_CN400_6
TONER SUPPLY

9
9

Fusing exit 1/3_ACDB_CN400_5

PS2
2/3_OACB_CN138_8
sensor Toner bottle motor 2/3_OACB_CN138_7
M15
Dehumidification heater switch

Fusing jam Sub relay


PS3

sensor RL2

Toner remaining sensor


PZS

Web motor
M16

10
10

Ferrite

Toner supply motor


M11

11
11

Ferrite

1\3_DCPS2_CN82_227
(JAPAN,EU only)
TONER SUPPLY

1/3_DCPS2_CN13_132

Toner bottle motor


M15

1/3_DCPS2_CN13_124

12
12

Toner remaining
sensor
PZS

13
13

1/3_DCPS2_CN12_104

Developing motor
M3

1/3_PRCB_CN200_79
1/3_DCPS1_CN80_74 3/3_ADUDB_CN532_80
1/3_DCPS1_CN77_75

14
14

1/3_MS2_CN81_223 2/3_OACB_CN101_162
2/3_DF_CN758_82
Ferrite

3/3_LU_CN753_141
1/3_DCPS1_CN71_142 2/3_OACB_CN100_30
1/3_MS2_CN81_224 2/3_OACB_CN101_81 2/3_OACB_CN100_31
2/3_OACB_CN100_32
2/3_OACB_CN101_161 2/3_OACB_CN100_33
Drum motor 2/3_OACB_CCD_CN101_84 2/3_OACB_CN100_34
M2

2/3_OACB_CCD_CN101_85 2/3_OACB_CN100_35
1/3_DCPS1_CN77_73 1/3_PRCB_CN200_86
3/3_ADUDB_CN532_88
2/3_OACB_CN101_87
2/3_OACB_CN101_166
2/3_OACB_HDD_CN101_167
2/3_DF_CN758_90
3/3_LU_CN753_89

15
15

2/3_OACB_CN100_36

Fusing motor
2/3_OACB_CCD_CN101_92
M1

1/3_DCPS1_CN77_71 2/3_OACB_CCD_CN101_171 2/3_OACB_CN107_379


Power supply cooling fan /3
1/3_DCPS1_CN77_72

1/3_MS2_CN81_225 2/3_OACB_CN100_42
FM32

2/3_OACB_CN107_380

16
16

3/3_ADDBU_CN532_95

3/3_FS_CN758_48
Coin vendor

2/3_DF_CN758_49
3/3_ADUDB_CN532_50
3/3_FS_CN758_54
1/3_SDB_CN600_51 2/3_DF_CN755_55

1/3_SDB_CN600_53 3/3_ADUDB_CN532_56
1/3_PRCB_CN301_68
3/3_ADUDB_CN532_101
3/3_PMDB_CN172_52
1/3_PRCB_CN200_103 3/3_LU_CN753_98
Cooling fan /1
17
17

1/3_M3_CN183_104 3/3_LU_CN753_115
FM26

3/3_ADUDB_CN532_105

3/3_ADUDB_CN532_107

Cooling fan /2
3/3_ADUDB_CN532_110
FM27

1/3_PRCB_CN200_111
Power supply cooling fan /2
3/3_ADUDB_CN532_112

Coveyance suction fan 1/3_SDB_CN600_59


1/3_SDB_CN600_60
FM2

1/3_PRCB_CN300_117
1/3_PRCB_CN300_118
FM31 FM30

18
18

Cooling Power supply cooling fan /1


3/3_PMDB_CN172_62
fan /3 3/3_PMDB_CN172_63
FM6

1/3_RCDB_CN360_119

Cooling
fan /4 1/3_M15_CN470_124
FM12

3/3_M4_CN306_125
1/3_SDB_CN600_126 3/3_M4_CN306_64
2/3_HV1_CN255_127

1/3_SDB_CN600_128 3/3_M4_CN306_66
Write unit
1/3_SDB_CN600_129
cooling fan /1
FM5

1/3_M15_CN470_132
2/3_Status indicator
19
19

lamp_CN160_377 1/3_SDB_CN600_58
2/3_Status indicator
lamp_CN160_378 3/3_FM9_CN172_313 Write unit
1/3_RCDB_CN360_135
3/3_FM9_CN172_312
cooling fan /2
FM8

1/3_PRCB_CN401_69
2/3_HV1_CN255_70
1/3_M1_CN181_71
3/3_PRCB_CN222_308
3/3_PRCB_CN222_333
3/3_PRCB_CN222_309
3/3_PRCB_CN222_310
3/3_PRCB_CN222_311

1/3_M1_CN181_72
1/3_PRCB_CN200_38 1/3_M2_CN158_73
3/3_FS_CNFNS_138 1/3_M3_CN183_74

Total counter 3/3_FS_CNFNS_139 1/3_M3_CN183_75


TCT

3/3_FS_CN755_76
3/3_FS_CN755_77
20
20

1/3_M1_CN181_225
1/3_M2_CN180_224
1/3_M3_CN183_223
2/3_HV/1_CN255_222
1/3_PRCB_CN301_221
1/3_PRCB_CN401_220
2/3_DPSB_SENSOR_CN340_136
2/3_DPSB_SENSOR_CN340_123

1/3_RL1_24V_CN90_5 1/3_PRCB_CN201_200

1/3_RL1_PGND_CN90_6 1/3_PRCB_CN201_201 1/3_DCPS2_CN11_142


KCT

key counter

2/3_OACB_CN138_152
DCPS2
DCPS1

2/3_OACB_CN138_97 2/3_OACB_CN138_151
2/3_OACB_CN138_100 2/3_OACB_CN138_155
2/3_OACB_CN138_154
2/3_OACB_CN138_153
2/3_OACB_CN138_106
21
21

ACDB

TS1
Thermostat /1
22
22

1/3_RL1_500
1/3_TRC2_CN16_353
1/3_TRC1_CN15_352
FUSING UNIT

L1
Fusing heater lamp /1

L2
MS2
MS1

Fusing heater lamp /2


23
23

Interlock switch /2
Interlock switch /1

1/3_M15_CN470_227

L3
3/3_ADUDB_CN501_226

TS2
Fusing heater lamp /3 Thermostat /2
Sheet No.
1/3_TRC2_T1_510

1/3_AC_N_CN16_357
1/3_AC_N_CN15_356
1/3_TRC2_G_CN16_355
1/3_TRC1_G_CN15_354

24
24

Relay connector
Same Sheet
DESCRIPTION

Different Sheet
Destination name

Closed end connector

Positive lock receptacle


2/3_OACB_CN100_30

Destination No.
I

L
F

P
K
E
B
A

N
H
D
C

O
G

M
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


ACDB AC drive board 17-M
CBR Circuit breaker 3-C
Coil Coil 9-D
DCPS1 DC power supply /1 14-B
DCPS2 DC power supply /2 14-D
FM2 Coveyance suction fan 18-J
FM5 Write unit cooling fan /1 19-I
FM6 Cooling fan /3 18-I
FM7 Scanner cooling fan 6-I
FM8 Write unit cooling fan /2 19-I
FM12 Cooling fan /4 18-I
FM26 Cooling fan /1 17-I
FM27 Cooling fan /2 17-I
FM30 Power supply cooling fan /1 18-B
FM31 Power supply cooling fan /2 18-B
FM32 Power supply cooling fan /3 15-E
KCT Key counter 20-O
L1 Fusing heater lamp /1 22-J
L2 Fusing heater lamp /2 23-J
L3 Fusing heater lamp /3 23-J
L4 Exposure lamp 5-I
L4 INVB L4 inverter 5-I
M1 Fusing motor 15-J
M2 Drum motor 14-J
M3 Developing motor 13-J
M11 Toner supply motor 8-F, 11-E
M13 Scanner motor 7-J
M15 Toner bottle motor 9-F, 11-E
M16 Web motor 10-I
M24 Recycle cut motor 2-I
MS1 Interlock switch /1 23-E
MS2 Interlock switch /2 23-F
NF1 Noise filter /1 5-C
NF2 Noise filter /2 6-C
PRCB Printer control board 2-M
PS2 Fusing exit sensor 9-I
PS3 Fusing jam sensor 9-I
PS5 Scanner home sensor 5-I
PZS Toner remaining sensor 10-F, 12-E
RCDB Recycle cut drive board 2-J
RL1 Main relay 9-B
RL2 Sub relay 9-B
SDB Scanner drive board 4-K
SW1 Main power switch 8-A
SW3 Dehumidification heater switch 8-C
T1 Transformer /1 6-D
T2 Transformer /2 7-D
TCT Total counter 20-K
TH1 Fusing temperature sensor /1 7-I
TH2 Fusing temperature sensor /2 8-I
TH3 Fusing temperature sensor /3 8-I
TH4 Fusing temperature sensor /4 8-I
TRC1 Triac /1 4-C
TRC2 Triac /2 4-D
TS1 Thermostat /1 22-J
TS2 Thermostat /2 23-I
- Plug 2-B
- Outlet 2-C
- Coin vendor 16-P
Field Service Ver.2.0 Sep. 2009 22. OVERALL WIRING DIAGRAM

22.2 Main body 2/3

bizhub PRO 950


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

A
SW
LED
DATA
LED VR
OB2 IC A
HDD2

Operation key board


OB1 DF-616
LCDB
OB INVB
Backlight /1

OKB
Backlight /2
B B

IC cooling fan
FM28

APS sensor /2
APS sensor /1
C OB3 PS62 PS63
C

1/3_L4_INVB_H/L_315
Status indicator
lamp

Ferrite

ICB
D Ferrite
D
Power
switch
SW2
Ferrite

HDD1 CCDB

PCI RB

1/3_DCPS2_CN11_90
1/3_DCPS2_CN11_82
1/3_DCPS1_CN74_55
1/3_DCPS1_CN74_49
Ferrite

1/3_DCPS1_CN74_380
1/3_DCPS1_CN74_379 Ferrite

E 1/3_ACDB_CN435_378
1/3_ACDB_CN435_377 E

1/3_DCPS1_CN72_35
1/3_DCPS1_CN72_34
1/3_DCPS1_CN72_33
1/3_DCPS1_CN72_32
1/3_DCPS1_CN72_31
1/3_DCPS1_CN72_30
NRB
1/3_DCPS1_CN73_42
1/3_DCPS1_CN73_36
F F
1/3_DCPS2_CN11_85
1/3_DCPS2_CN11_171
1/3_DCPS1_CN11_84
1/3_DCPS1_CN11_92
1/3_DCPS1_CN11_81
1/3_DCPS1_CN11_161
OACB(1/2)
1/3_DCPS1_CN11_87
1/3_DCPS1_CN11_166
1/3_DCPS1_CN11_167
1/3_DCPS1_CN11_162

G G
1/3_DCPS2_CN15_106
1/3_DCPS1_CN71_155
1/3_DCPS1_CN71_154

1/3_DCPS1_CN71_153
1/3_DCPS1_CN71_152
1/3_DCPS1_CN71_151
1/3_DCPS2_CN15_100
1/3_DCPS2_CN15_97
1/3_RL2_CN80_8
1/3_RL2_CN90_7

H H

I
Ferrite
HV1 PRCB(2/3) I

1/3_MS2_CN81_222
1/3_DCPS2_CN13_127
1/3_DCPS1_CN77_70

J J
FM19

Developing cooling fan


1/3_DCPS2_CN343_123
K 1/3_DCPS2_CN343_136
K

L L

TEM/HUM
Temperature-humidity sensor

M M
FM14 FM13 FM18
Cooling fan /5
Paper exit cooling fan /Lw2

Paper exit cooling fan /Lw1

FM17 FM15
Paper exit cooling fan /Up2

Paper exit cooling fan /Up1

TH5
Drum temperature
sensor

N N

IDCB JAMB

O O
DESCRIPTION
DPSB

DPS M14 2/3_OACB_CN100_30

Sheet No. Destination No.


Blade motor
SD4
Drum potential
sensor

Destination name

Drum claw solenoid


Same Sheet
PS42 PS41

Charge cleaning limit sensor

Charge cleaning home


Different Sheet

M23
PS31 PS30
Charge cleaning

P EL1 Closed end connector


P
Blade sensor /2

Blade sensor /1

sensor /1
Positive lock receptacle

Erase lamp
motor

Relay connector

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


CCDB CCD board 9-D
DPS Drum potential sensor 14-O
DPSB Drum potential sensor board 14-N
EL1 Erase lamp 17-P
FM13 Paper exit cooling fan /Lw1 9-M
FM14 Paper exit cooling fan /Lw2 8-M
FM15 Paper exit cooling fan /Up1 8-M
FM17 Paper exit cooling fan /Up1 8-M
FM18 Cooling fan /5 9-M
FM19 Developing cooling fan 11-J
FM28 IC cooling fan 16-B
HDD1 HDD/1 7-D
HDD2 HDD/2 14-A
HV1 Hight voltage unit /1 4-I
IC Image conntroller 13-A
ICB IC board 15-C
IDCB IDC sensor board 17-N
JAMB JAM sensor board 18-N
LCDB Laser drive board 6-A
M14 Blade motor 15-O
M23 Charge cleaning motor 16-P
NRB NVRAM board 11-F
OACB Overall control board 3-E
OB1 Operation board /1 2-A
OB2 Operation board /2 4-A
OB3 Operation board /3 1-C
OB INVB OB inverter 5-A
OKB Operation key board 9-B
PCI RB PCI relay board 14-D
PRCB Printer control board 7-I
PS30 Blade sensor /1 15-P
PS31 Blade sensor /2 15-P
PS41 Charge cleaning home sensor 16-O
PS42 Charge cleaning limit sensor 16-O
PS62 APS sensor /1 18-C
PS63 APS sensor /2 18-C
SD4 Drum claw solenoid 17-O
SW2 Sub power switch 1-D
TEM/HUM Temperature-humidity sensor 11-L
TH5 Drum temperature sensor 13-N
- Backlight /1 7-A
- Backlight /2 7-B
- Status indicator lamp 20-C
I

L
F

K
E
B

P
N
H
D
C
A

O
G

1
1

1/3_DCPS1_CN76_64
1/3_DCPS1_CN76_66
1/3_DCPS2_CN13_125

Paper feed motor

M4

2
2

HV2
22.3 Main body 3/3

3
3

3/3_PS32_SGND_324 3/3_PS48_SGND_326 3/3_PS20_SGND_328 3/3_PS14_SGND_330


Field Service Ver.2.0 Sep. 2009

3/3_PS33_SGND_325 3/3_PS26_SGND_327 3/3_PS47_SGND_329 3/3_PS34_SGND_331


3/3_VR1_SGND_332
TRAY1

Paper lift 3/3_PS14_5V_322


3/3_PS32_5V_316 3/3_PS48_5V_318 3/3_PS20_5V_320 3/3_PS34_5V_323

Dehumidification heater /1
motor /1
3/3_PS33_5V_317 3/3_PS26_5V_319 3/3_PS47_5V_321

Paper feed 3/3_PRCB_5V_316

HTR1
M19 CL3
clutch /1 Paper size
3/3_PRCB_SGND_324
sensor /Rr1
Pre-registration 3/3_PRCB_5V_317
clutch /1

CL4
Paper size
3/3_PRCB_SGND_325
sensor /Fr1

4
4

Pick-up 3/3_PRCB_SGND_326
Pre-registration
SD8
solenoid /1
1/3_T1_15 3/3_PRCB_5V_318 sensor /1
1/3_T1_130
Tray lock 3/3_PRCB_5V_319

solenoid /1 Paper empty


SD5

3/3_PRCB_SGND_327 sensor /1
PS32 PS33 PS48 PS26

3/3_PRCB_5V_320
Upper limit
3/3_PRCB_SGND_328 sensor /1

3/3_PRCB_SGND_329
Paper feed
3/3_PRCB_5V_321 sensor /1

5
5

3/3_PRCB_5V_322
Handle release
3/3_PRCB_SGND_330 sensor /1

3/3_PRCB_5V_323
Remaining paper
3/3_PRCB_SGND_331 sensor /1

3/3_PRCB_SGND_332
Paper size VR/1
PS20 PS47 PS14 PS34 VR1

6
6

ADU cooling fan /2

FM11
3/3_PS35_SGND_343 3/3_PS50_SGND_345 3/3_PS21_SGND_347 3/3_PS15_SGND_349
3/3_PS36_SGND_344 3/3_PS27_SGND_346 3/3_PS49_SGND_348 3/3_PS37_SGND_350
ADU cooling fan /1 3/3_VR2_SGND_351

FM10
TRAY2

3/3_PS15_5V_341
Paper lift
3/3_PS35_5V_335 3/3_PS50_5V_337 3/3_PS21_5V_339 3/3_PS37_5V_342
Dehumidification heater /2

motor /2 3/3_PS27_5V_338 3/3_PS49_5V_340


3/3_PS36_5V_336
3/3_PRCB_5V_335
Reverse/exit sensor Paper feed
HTR2
M20 CL5

clutch /2 Paper size

PS57
3/3_PRCB_SGND_343
sensor /Rr2
Pre-registration 3/3_PRCB_5V_336

7
7

clutch /2
CL6

Reverse conveyance sensor Paper size


3/3_PRCB_SGND_344
sensor /Fr2

PS8
Pick-up 3/3_PRCB_SGND_345
Pre-registration
SD9

solenoid /2
1/3_T1_16 3/3_PRCB_5V_337 sensor /2
1/3_T1_131
Fusing fan /2
Tray lock 3/3_PRCB_5V_338

FM4
Paper empty
SD6

solenoid /2
3/3_PRCB_SGND_346 sensor /2
PS35 PS36 PS50 PS27

Fusing fan /1
3/3_PRCB_5V_339

FM1
Upper limit
3/3_PRCB_SGND_347 sensor /2

8
8

3/3_PRCB_SGND_348
Reverse/exit solenoid Paper feed

SD2
3/3_PRCB_5V_340 sensor /2

3/3_PRCB_5V_341
Handle release
3/3_PRCB_SGND_349 sensor /2

Transfer/separation 3/3_PRCB_5V_342
cleaning limit sensor Remaining paper

PS12
3/3_PRCB_SGND_350 sensor /2

3/3_PRCB_SGND_351
Transfer/separation Paper size VR/2
cleaning home sensor
PS21 PS49 PS15 PS37 VR2

PS11

9
9

Paper leading edge


sensor

PS45
3/3_PS38_SGND_368 3/3_PS52_SGND_370 3/3_PS22_SGND_372 3/3_PS16_SGND_374
3/3_PS39_SGND_369 3/3_PS28_SGND_371 3/3_PS51_SGND_373 3/3_PS40_SGND_375
Registration 3/3_VR3_SGND_376
sensor

PS44
TRAY3

3/3_PS16_5V_366
3/3_PS38_5V_360 3/3_PS52_5V_362 3/3_PS22_5V_364 3/3_PS40_5V_367
Transfer assist home Paper lift
Dehumidification heater /3

3/3_PS39_5V_361 3/3_PS28_5V_363 3/3_PS51_5V_365


sensor motor /3

PS64
3/3_PRCB_5V_360
HTR3

Paper feed Paper size s


3/3_PRCB_SGND_368
M21 CL7

clutch /3 ensor /Rr3

10
10

3/3_PRCB_5V_361
Pre-registration Paper size s
clutch /3 3/3_PRCB_SGND_369
CL8

ensor /Fr3
Centering sensor 3/3_PRCB_SGND_370
Pre-registration

PS1
Pick-up
1/3_T1_17 3/3_PRCB_5V_362 sensor /3
SD10

solenoid /3
3/3_PRCB_5V_363
PRCB(3/3)

Tray lock Paper empty


3/3_PRCB_SGND_371 sensor /3
PS38 PS39 PS52 PS28

SD7

solenoid /3

3/3_PRCB_5V_364
1/3_T1_132 Upper limit
3/3_PRCB_SGND_372 sensor /3

11
11

Fusing solenoid 3/3_PRCB_SGND_373

SD3
Paper feed
3/3_PRCB_5V_365 sensor /3
1/3_MS2_CN80_226
1/3_DCPS2_CN11_88
1/3_DCPS2_CN11_80

1/3_DCPS2_CN21_95
1/3_DCPS1_CN74_56
1/3_DCPS1_CN74_50

1/3_DCPS2_CN12_112
1/3_DCPS2_CN12_110
1/3_DCPS2_CN12_105
1/3_DCPS2_CN12_107
1/3_DCPS2_CN12_101

3/3_PRCB_5V_366
Handle release
3/3_PRCB_SGND_374 sensor /3

3/3_PRCB_5V_367
Remaining paper
3/3_PRCB_SGND_375 sensor /3

ADUDB
3/3_PRCB_SGND_376
Paper size VR/3
PS22 PS51 PS16 PS40 VR3

12
12

13
13

ADU handle release


sensor

PS10
ADU reverse
sensor /2

PS13
ADU conveyance Paper size sensor /Fr4

PS9
sensor

14
14

Paper size sensor /Rr4


BY-PASS

ADU deceleration
sensor Paper size VR/Bypass

PS59
PS55 PS56 VR4

ADU pre-registration
sensor

PS60
ADU reverse Paper empty sensor /Bypass
sensor /1

PS58

15
15

Lower limit sensor /Bypass


ADU exit sensor
for transfer assist sheet
Size detection connector

PS46
Upper limit sensor /Bypass
PS29 PS43 PS23

Bypass tray lift motor


M22

ADU cooling fan /4


Pick-up solenoid /Bypass
SD11

FM23

16
16

ADU lock solenoid


SD1

Transfer exposure
lamp
EL2

Loop sensor

Vertical conveyance sensor /1


Transfer assist motor
M25

Vertical conveyance sensor /2


17
17

Transfer/separation 1/3_CN173_7_309 Vertical conveyance sensor /3


1/3_CN173_6_333
cleaning motor
M18

1/3_CN173_2_311
1/3_CN173_3_310
Door open/close sensor /3
1/3_CN173_9_308
PS54 PS18 PS53 PS19 PS17

Vertical conveyance clutch /1


CL9

ADU cooling fan /5


18
18

Vertical conveyance clutch /2


FM25
VERTICAL PAPER FEED

CL10

Registration motor
M12

Polygon motor
PMDB
M17

19
19

1/3_DCPS1_CN75_62
1/3_DCPS1_CN75_63
1/3_DCPS1_CN74_52
1/3_ACDB_CN420_313

ADU conveyance motor /2 1/3_ACDB_CN420_312


M26

20
20

ADU conveyance motor /1


M8
FM9

Transfer motor
M9
Polygon cooling fan
LDB

21
21

LU-407/408

1/3_T2_CN750_133
1/3_T2_CN750_18
1/3_DCPS1_CN74_115
1/3_DCPS2_CN11_89
1/3_DCPS2_CN11_141
OACB (2/2)

1/3_DCPS1_CN74_98
Reverse/exit motor
M5

Loop motor
M6

22
22

ADU reverse motor


M7
INDEXB

Paper exit motor


M10
WRITING

FS-528/611

23
23

1/3_DCPS1_CN74_48
1/3_DCPS2_CN14_138
Door open/close sensor /2 1/3_DCPS2_CN14_139
1/3_DCPS1_CN74_54
PS25

1/3_DCPS1_CN77_76
1/3_DCPS1_CN77_77

Door open/close sensor /1


PS24

Paper exit sensor


Sheet No.
PS61

Relay connector
Same Sheet

24
24

DESCRIPTION

Different Sheet
Destination name

Closed end connector

Positive lock receptacle


2/3_OACB_CN100_30

Destination No.
I

L
F

K
E
B

P
N
H
D
C
A

O
G

M
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location Symbol Part name Location


ADUDB ADU drive board 6-L PS20 Upper limit sensor /1 5-A
CL3 Paper feed clutch /1 4-D PS21 Upper limit sensor /2 8-A
CL4 Pre-registration clutch /1 4-D PS22 Upper limit sensor /3 11-A
CL5 Paper feed clutch /2 7-D PS23 Upper limit sensor /Bypass 15-C
CL6 Pre-registration clutch /2 7-D PS24 Door open/close sensor /1 23-L
CL7 Paper feed clutch /3 10-D PS25 Door open/close sensor /2 23-L
CL8 Pre-registration clutch /3 10-D PS26 Paper empty sensor /1 4-A
CL9 Vertical conveyance clutch /1 18-E PS27 Paper empty sensor /2 7-A
CL10 Vertical conveyance clutch /2 18-E PS28 Paper empty sensor /3 10-A
EL2 Transfer exposure lamp 16-P PS29 Paper empty sensor /Bypass 15-C
FM1 Fusing fan /1 8-O PS32 Paper size sensor /Rr1 4-A
FM4 Fusing fan /2 7-O PS33 Paper size sensor /Fr1 4-A
FM9 Polygon cooling fan 20-E PS34 Remaining paper sensor /1 5-A
FM10 ADU cooling fan /1 6-O PS35 Paper size sensor /Rr2 7-A
FM11 ADU cooling fan /2 6-O PS36 Paper size sensor /Fr2 7-A
FM23 ADU cooling fan /4 16-P PS37 Remaining paper sensor /2 8-A
FM25 ADU cooling fan /5 18-M PS38 Paper size sensor /Rr3 10-A
HV2 Hight voltage unit /2 1-L PS39 Paper size sensor /Fr3 10-A
HTR1 Dehumidification heater /1 4-F PS40 Remaining paper sensor /4 12-A
HTR2 Dehumidification heater /2 7-F PS43 Lower limit sensor /Bypass 15-C
HTR3 Dehumidification heater /3 10-F PS44 Registration sensor 9-P
INDEXB Index board 22-D PS45 Paper leading edge sensor 9-P
LDB Laser drive board 20-D PS46 ADU exit sensor 15-P
M4 Paper feed motor 2-E PS47 Paper feed sensor /1 5-A
M5 Reverse/exit motor 21-O PS48 Pre-registration sensor /1 4-A
M6 Loop motor 21-K PS49 Paper feed sensor /2 8-A
M7 ADU reverse motor 22-O PS50 Pre-registration sensor /2 7-A
M8 ADU conveyance motor /1 20-O PS51 Paper feed sensor /3 11-A
M9 Transfer motor 21-O PS52 Pre-registration sensor /3 10-A
M10 Paper exit motor 22-K PS53 Vertical conveyance sensor /2 17-E
M12 Registration motor 18-O PS54 Loop sensor 16-E
M17 Polygon motor 19-C PS55 Paper size sensor /Fr4 14-C
M18 Transfer/separation cleaning motor 17-P PS56 Paper size sensor /Rr4 14-C
M19 Paper lift motor /1 3-D PS57 Reverse/exit sensor 7-P
M20 Paper lift motor /2 7-D PS58 ADU reverse sensor /1 15-P
M21 Paper lift motor /3 10-D PS59 ADU deceleration sensor 14-P
M22 Bypass tray lift motor 16-C PS60 ADU pre-registration sensor 14-P
M25 Transfer assist motor 17-P PS61 Paper exit sensor 24-K
M26 ADU conveyance motor /2 19-O PS64 Transfer assist home sensor 10-P
OACB Overall control board 19-A SD1 ADU lock solenoid 16-P
PMDB Polygon motor drive board 19-D SD2 Reverse/exit solenoid 8-O
PRCB Printer control board 1-I SD3 Fusing solenoid 11-O
PS1 Centering sensor 10-P SD5 Tray lock solenoid /1 4-D
PS8 Reverse conveyance sensor 7-O SD6 Tray lock solenoid /2 7-D
PS9 ADU conveyance sensor 14-P SD7 Tray lock solenoid /3 11-D
PS10 ADU handle release sensor 13-P SD8 Pick-up solenoid /1 4-D
PS11 Transfer/separation cleaning home sensor 9-P SD9 Pick-up solenoid /2 7-D
PS12 Transfer/separation cleaning limit sensor 8-P SD10 Pick-up solenoid /3 10-D
PS13 ADU reverse sensor /2 13-P SD11 Pick-up solenoid /Bypass 16-C
PS14 Handle release sensor /1 5-A VR1 Paper size VR/1 6-A
PS15 Handle release sensor /2 8-A VR2 Paper size VR/2 9-A
PS16 Handle release sensor /3 11-A VR3 Paper size VR/3 12-A
PS17 Door open/close sensor /3 17-E VR4 Paper size VR/Bypass 14-C
PS18 Vertical conveyance sensor /1 17-E - Size detection connector for transfer assist sheet 15-K
PS19 Vertical conveyance sensor /3 17-E
Field Service Ver.2.0 Sep. 2009 22. OVERALL WIRING DIAGRAM

22.4 Main body 1/3-1

bizhub PRO 950


1 2 3 4 5 6 7 8 9 10 11 12

2/3_OACB_CN138_8
2/3_OACB_CN138_7
1/3_ACDB_CN400_6
1/3_ACDB_CN400_5
Main power switch
A SW1 A

Sub relay
Main relay

RL2
B

RL1
B
Plug

1
Circuit breaker Noise filter /1 Noise filter /2
Plug 2
NF2
CBR NF1

CBR
1/3_AC_H_CN11_306
1/3_FUSING_CN450_500

C 1/3_AC_N_356 C
1/3_AC_N_357

SW3 Dehumidification heater switch


Outlet Triac /1
TRC1
1/3_AC_H_FT21_306
1/3 T1_CN12_307 1/3_FUSING_CN440_352 1/3_AC_N_CN11_307
1/3_FUSING_CN440_354
Transformer /1
T1
Triac /2
TRC2
D 1/3_FUSING_CN442_510
D
1/3_FUSING_CN442_353
3
1/3_FUSING_CN442_355

Coil 5
4

Transformer /2 6

T2
TONER SUPPLY

Toner remaining
TONER SUPPLY (JAPAN,EU only)

Toner remaining sensor


(US only)

sensor
Toner bottle motor
Toner supply motor
PZS
E E

3/3_LU_HT_CN753_18
3/3_LU_HT_CN753_133
PZS

Toner supply motor

Toner bottle motor


M15
M11

3/3_HTR1_130

3/3_HTR2_131

3/3_HTR3_132
3/3_HTR1_15

3/3_HTR2_16

3/3_HTR3_17
M11 M15

F F

Ferrite

Ferrite
G G

H H

1\3_DCPS2_CN82_227

1/3_DCPS2_CN13_132

1/3_DCPS2_CN13_124
10 9 7
18 17 16 15 14 13
12 11 8

1 2 3 4 5 6 7 8 9 10 11 12
22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


CBR Circuit breaker 3-C
Coil Coil 9-D
M11 Toner supply motor 8-F, 11-E
M15 Toner bottle motor 9-F, 11-E
NF1 Noise filter /1 5-C
NF2 Noise filter /2 6-C
PZS Toner remaining sensor 10-F, 12-E
RL1 Main relay 9-B
RL2 Sub relay 9-B
SW1 Main power switch 8-A
SW3 Dehumidification heater switch 8-C
T1 Transformer /1 6-D
T2 Transformer /2 7-D
TRC1 Triac /1 4-C
TRC2 Triac /2 4-D
- Plug 2-B
- Outlet 2-C
F
E
B

H
D
C
A

13
13

2
1

6
4
22.5 Main body 1/3-2

5
3
Field Service Ver.2.0 Sep. 2009

1/3_PRCB_CN200_79
3/3_ADUDB_CN532_80

14
14

2/3_OACB_CN101_162
2/3_DF_CN758_82
3/3_LU_CN753_141
1/3_DCPS1_CN71_142 2/3_OACB_CN100_30
2/3_OACB_CN101_81 2/3_OACB_CN100_31
2/3_OACB_CN100_32
2/3_OACB_CN101_161 2/3_OACB_CN100_33
2/3_OACB_CCD_CN101_84 2/3_OACB_CN100_34
2/3_OACB_CCD_CN101_85 2/3_OACB_CN100_35
1/3_PRCB_CN200_86
3/3_ADUDB_CN532_88
2/3_OACB_CN101_87
2/3_OACB_CN101_166
2/3_OACB_HDD_CN101_167
2/3_DF_CN758_90
3/3_LU_CN753_89

15
15

2/3_OACB_CN100_36

2/3_OACB_CCD_CN101_92
2/3_OACB_CCD_CN101_171 2/3_OACB_CN107_379
Power supply cooling fan /3

2/3_OACB_CN100_42

FM32
2/3_OACB_CN107_380

16
16

3/3_ADDBU_CN532_95

3/3_FS_CN758_48
2/3_DF_CN758_49
3/3_ADUDB_CN532_50
3/3_FS_CN758_54
1/3_SDB_CN600_51 2/3_DF_CN755_55

1/3_SDB_CN600_53 3/3_ADUDB_CN532_56
1/3_PRCB_CN301_68
3/3_ADUDB_CN532_101
3/3_PMDB_CN172_52
1/3_PRCB_CN200_103 3/3_LU_CN753_98

17
17

1/3_M3_CN183_104 3/3_LU_CN753_115
3/3_ADUDB_CN532_105

3/3_ADUDB_CN532_107

3/3_ADUDB_CN532_110
1/3_PRCB_CN200_111
Power supply cooling fan /2
3/3_ADUDB_CN532_112

1/3_SDB_CN600_59
1/3_SDB_CN600_60
1/3_PRCB_CN300_117
1/3_PRCB_CN300_118
FM31 FM30

18
18

3/3_PMDB_CN172_62 Power supply cooling fan /1


3/3_PMDB_CN172_63
1/3_RCDB_CN360_119

1/3_M15_CN470_124
3/3_M4_CN306_125
1/3_SDB_CN600_126 3/3_M4_CN306_64
2/3_HV1_CN255_127

1/3_SDB_CN600_128 3/3_M4_CN306_66
1/3_SDB_CN600_129

1/3_M15_CN470_132
1/3_SDB_CN600_58

19
19

1/3_RCDB_CN360_135

1/3_PRCB_CN401_69
2/3_HV1_CN255_70
1/3_M1_CN181_71
1/3_M1_CN181_72
19

1/3_PRCB_CN200_38 1/3_M2_CN158_73
20

3/3_FS_CNFNS_138 1/3_M3_CN183_74
21

3/3_FS_CNFNS_139 1/3_M3_CN183_75
22

3/3_FS_CN755_76
23

3/3_FS_CN755_77
24

20
20

1/3_M1_CN181_225
1/3_M2_CN180_224
1/3_M3_CN183_223
2/3_HV/1_CN255_222
1/3_PRCB_CN301_221
1/3_PRCB_CN401_220
2/3_DPSB_SENSOR_CN340_136
2/3_DPSB_SENSOR_CN340_123

1/3_PRCB_CN201_200

1/3_PRCB_CN201_201 1/3_DCPS2_CN11_142

2/3_OACB_CN138_152
DCPS2
DCPS1

2/3_OACB_CN138_97 2/3_OACB_CN138_151
2/3_OACB_CN138_100 2/3_OACB_CN138_155
2/3_OACB_CN138_154
2/3_OACB_CN138_153
2/3_OACB_CN138_106
21
21

22
22

MS2
MS1

23
23

Interlock switch /2
Interlock switch /1

1/3_M15_CN470_227
3/3_ADUDB_CN501_226

24
24

F
E
B

H
D
C
A

G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


DCPS1 DC power supply /1 14-B
DCPS2 DC power supply /2 14-D
FM30 Power supply cooling fan /1 18-B
FM31 Power supply cooling fan /2 18-B
FM32 Power supply cooling fan /3 15-E
MS1 Interlock switch /1 23-E
MS2 Interlock switch /2 23-F
I

L
K

P
N

O
M

1
1
22.6 Main body 1/3-3
Field Service Ver.2.0 Sep. 2009

2
2

1/3_DCPS2_CN13_135
1/3_DCPS2_CN13_119

Recycle cut motor


M24

3
3

RCDB
RC-501

4
4

UNIT

1/3_DCPS2_CN12_51
1/3_DCPS2_CN12_53
1/3_DCPS2_CN13_126

PRCB (1/8)
1/3_DCPS2_CN13_128
SCANNER

1/3_DCPS2_CN12_59
SDB

1/3_DCPS2_CN12_60
1/3_DCPS2_CN13_58
1/3_DCPS2_CN13_129

Scanner home sensor

5
5

PS5

1/3_DCPS2_CN15_201
L4

1/3_DCPS2_CN15_200
L4 INVB
Exposure lamp

1/3_DCPS1_CN14_38
1/3_DCPS2_CN11_79
1/3_DCPS2_CN12_103
1/3_DCPS2_CN11_86

6
6

2/3_OACB_CN137_7_315

1/3_DCPS2_CN12_111

Scanner cooling fan


FM7

1/3_DCPS2_CN12_118
1/3_DCPS2_CN12_117

Scanner motor
M13

1/3_MS2_CN81_221

7
7

1/3_PRCB_CN74_68

1/3_MS2_CN81_220
1/3_DCPS1_CN77_69

Fusing temperature
UNIT

TH1

sensor /1
FUSING

Fusing temperature
TH2

sensor /2

8
8

Fusing temperature
TH3

sensor /3

Fusing temperature
TH4

sensor /4
9
9

Fusing exit
PS2

sensor

Fusing jam
PS3

sensor

Web motor
M16

10
10

18
17
16
15
14

11
11

13

12
12

L
K

P
N

O
M
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


FM7 Scanner cooling fan 6-I
L4 Exposure lamp 5-I
L4 INVB L4 inverter 5-I
M13 Scanner motor 7-J
M16 Web motor 10-I
M24 Recycle cut motor 2-I
PRCB Printer control board 2-M
PS2 Fusing exit sensor 9-I
PS3 Fusing jam sensor 9-I
PS5 Scanner home sensor 5-I
RCDB Recycle cut drive board 2-J
SDB Scanner drive board 4-K
TH1 Fusing temperature sensor /1 7-I
TH2 Fusing temperature sensor /2 8-I
TH3 Fusing temperature sensor /3 8-I
TH4 Fusing temperature sensor /4 8-I
I

L
K

P
N

O
M
7

8
9

10
11

13
13

12
22.7 Main body 1/3-4

1/3_DCPS2_CN12_104
Field Service Ver.2.0 Sep. 2009

Developing motor
M3
1/3_DCPS1_CN80_74
1/3_DCPS1_CN77_75

14
14

1/3_MS2_CN81_223

Ferrite
1/3_MS2_CN81_224

Drum motor
M2

1/3_DCPS1_CN77_73

PRCB (2/8)

15
15

Fusing motor
M1

1/3_DCPS1_CN77_71
1/3_DCPS1_CN77_72

1/3_MS2_CN81_225

16
16

Coin vendor
Cooling fan /1

17
17

FM26

Cooling fan /2
FM27

Coveyance suction fan


FM2

Cooling

18
18

fan /3
FM6

Cooling
fan /4
FM12

Write unit
cooling fan /1
FM5

2/3_Status indicator
lamp_CN160_377

19
19

2/3_Status indicator
lamp_CN160_378 3/3_FM9_CN172_313 Write unit
3/3_FM9_CN172_312
cooling fan /2
FM8

3/3_PRCB_CN222_308
3/3_PRCB_CN222_333
3/3_PRCB_CN222_309
3/3_PRCB_CN222_310
3/3_PRCB_CN222_311
19

20
21

Total counter
TCT
22
23

24

20
20

1/3_RL1_24V_CN90_5
1/3_RL1_PGND_CN90_6
KCT

key counter

21
21

ACDB

TS1
Thermostat /1
22
22

1/3_RL1_500
1/3_TRC2_CN16_353
1/3_TRC1_CN15_352
FUSING UNIT

L1
Fusing heater lamp /1

L2
Fusing heater lamp /2
23
23

L3 TS2
Fusing heater lamp /3 Thermostat /2
Sheet No.
1/3_TRC2_T1_510

1/3_AC_N_CN16_357
1/3_AC_N_CN15_356
1/3_TRC2_G_CN16_355
1/3_TRC1_G_CN15_354

24
24

Relay connector
Same Sheet
DESCRIPTION

Different Sheet
Destination name

Closed end connector

Positive lock receptacle


2/3_OACB_CN100_30

Destination No.
I

L
K

P
N

O
M
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


ACDB AC drive board 17-M
FM2 Coveyance suction fan 18-J
FM5 Write unit cooling fan /1 19-I
FM6 Cooling fan /3 18-I
FM8 Write unit cooling fan /2 19-I
FM12 Cooling fan /4 18-I
FM26 Cooling fan /1 17-I
FM27 Cooling fan /2 17-I
KCT Key counter 20-O
L1 Fusing heater lamp /1 22-J
L2 Fusing heater lamp /2 23-J
L3 Fusing heater lamp /3 23-J
M1 Fusing motor 15-J
M2 Drum motor 14-J
M3 Developing motor 13-J
PRCB Printer control board 13-M
TCT Total counter 20-K
TS1 Thermostat /1 22-J
TS2 Thermostat /2 23-I
- Coin vendor 16-P
Field Service Ver.2.0 Sep. 2009 22. OVERALL WIRING DIAGRAM

22.8 Main body 2/3-1

bizhub PRO 950


1 2 3 4 5 6 7 8 9 10 11 12

A
SW
LED
DATA
LED VR
OB2 A

Operation key board


OB1
LCDB
OB INVB
Backlight /1

OKB
Backlight /2
B B

C OB3 C

Ferrite

D D
Power
switch
SW2
Ferrite

HDD1 CCDB

Ferrite

1/3_DCPS1_CN74_380
1/3_DCPS1_CN74_379 Ferrite

E E

1/3_DCPS1_CN72_35
1/3_DCPS1_CN72_34
1/3_DCPS1_CN72_33
1/3_DCPS1_CN72_32
1/3_DCPS1_CN72_31
1/3_DCPS1_CN72_30
NRB
1/3_DCPS1_CN73_42
1/3_DCPS1_CN73_36
F F
1/3_DCPS2_CN11_85
1/3_DCPS2_CN11_171
1/3_DCPS1_CN11_84
1/3_DCPS1_CN11_92
1/3_DCPS1_CN11_81
1/3_DCPS1_CN11_161
OACB(1/3)
1/3_DCPS1_CN11_87
1/3_DCPS1_CN11_166
1/3_DCPS1_CN11_167
1/3_DCPS1_CN11_162

G G
1/3_DCPS2_CN15_106
1/3_DCPS1_CN71_155
1/3_DCPS1_CN71_154

1/3_DCPS1_CN71_153
1/3_DCPS1_CN71_152
1/3_DCPS1_CN71_151
1/3_DCPS2_CN15_100
1/3_DCPS2_CN15_97
1/3_RL2_CN80_8
1/3_RL2_CN90_7

H H

1 2 3 4 5 6 7 8 9 10 11 12
22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


CCDB CCD board 9-D
HDD1 HDD/1 7-D
LCDB Laser drive board 6-A
NRB NVRAM board 11-F
OACB Overall control board 3-E
OB1 Operation board /1 2-A
OB2 Operation board /2 4-A
OB3 Operation board /3 1-C
OB INVB OB inverter 5-A
OKB Operation key board 9-B
SW2 Sub power switch 1-D
- Backlight /1 7-A
- Backlight /2 7-B
Field Service Ver.2.0 Sep. 2009 22. OVERALL WIRING DIAGRAM

22.9 Main body 2/3-2

bizhub PRO 950


13 14 15 16 17 18 19 20 21 22 23 24

A IC A
HDD2
DF-616
B B

IC cooling fan
FM28

APS sensor /1

APS sensor /2
C C
PS62 PS63

1/3_L4_INVB_H/L_315
Status indicator
lamp

ICB
D Ferrite
D

PCI RB

1/3_DCPS2_CN11_90
1/3_DCPS2_CN11_82
1/3_DCPS1_CN74_55
1/3_DCPS1_CN74_49
E 1/3_ACDB_CN435_378
1/3_ACDB_CN435_377 E

F
OACB (2/3) F

G G

H 26 28 30 32 34 36 38 40 42
H
25 27 29 31 33 35 37 39 41 43

13 14 15 16 17 18 19 20 21 22 23 24
22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


FM28 IC cooling fan 16-B
HDD2 HDD/2 14-A
IC Image conntroller 13-A
ICB IC board 15-C
OACB Overall control board 13-E
PCI RB PCI relay board 14-D
PS62 APS sensor /1 18-C
PS63 APS sensor /2 18-C
- Status indicator lamp 20-C
Field Service Ver.2.0 Sep. 2009 22. OVERALL WIRING DIAGRAM

22.10 Main body 2/3-3

bizhub PRO 950


1 2 3 4 5 6 7 8 9 10 11 12

I HV1
PRCB (3/8)
I
Ferrite

1/3_MS2_CN81_222
1/3_DCPS2_CN13_127
1/3_DCPS1_CN77_70

J J
FM19

Developing cooling fan


K K

L L

TEM/HUM

Temperature-humidity sensor
M M
FM14 FM13 FM18

Cooling fan /5
Paper exit cooling fan /Lw2

Paper exit cooling fan /Lw1


FM17 FM15

Paper exit cooling fan /Up2

Paper exit cooling fan /Up1


N N

O O

P P

1 2 3 4 5 6 7 8 9 10 11 12
22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


FM13 Paper exit cooling fan /Lw1 9-M
FM14 Paper exit cooling fan /Lw2 8-M
FM15 Paper exit cooling fan /Up1 8-M
FM17 Paper exit cooling fan /Up1 8-M
FM18 Cooling fan /5 9-M
FM19 Developing cooling fan 11-J
HV1 Hight voltage unit /1 4-I
PRCB Printer control board 7-I
TEM/HUM Temperature-humidity sensor 11-L
Field Service Ver.2.0 Sep. 2009 22. OVERALL WIRING DIAGRAM

22.11 Main body 2/3-4

bizhub PRO 950


13 14 15 16 17 18 19 20 21 22 23 24
26 28 30 32 34 36 38 40 42

25 27 29 31 33 35 37 39 41 43

PRCB(2/3)
I

J J

K 1/3_DCPS2_CN343_123
1/3_DCPS2_CN343_136 K

L L

M M

TH5
Drum temperature
sensor

N N

IDCB JAMB

O O
DESCRIPTION
DPSB

DPS M14 2/3_OACB_CN100_30

Sheet No. Destination No.


SD4
Blade motor
Drum potential
sensor

Destination name
Drum claw solenoid

Same Sheet
PS42 PS41
Charge cleaning limit sensor

Charge cleaning home

Different Sheet

M23
P PS31 PS30
Charge cleaning

EL1 Closed end connector P


Blade sensor /2

Blade sensor /1

sensor /1

Positive lock receptacle


Erase lamp

Relay connector
motor

13 14 15 16 17 18 19 20 21 22 23 24
22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


DPS Drum potential sensor 14-O
DPSB Drum potential sensor board 14-N
EL1 Erase lamp 17-P
IDCB IDC sensor board 17-N
JAMB JAM sensor board 18-N
M14 Blade motor 15-O
M23 Charge cleaning motor 16-P
PRCB Printer control board 13-I
PS30 Blade sensor /1 15-P
PS31 Blade sensor /2 15-P
PS41 Charge cleaning home sensor 16-P
PS42 Charge cleaning limit sensor 16-P
SD4 Drum claw solenoid 17-O
TH5 Drum temperature sensor 13-N
F
E
B

C
A

H
D

1
1
22.12 Main body 3/3-1

1/3_DCPS1_CN76_64
1/3_DCPS1_CN76_66
1/3_DCPS2_CN13_125
Field Service Ver.2.0 Sep. 2009

Paper feed motor

M4

2
2

PRCB (5/8)
3
3

3/3_PS32_SGND_324 3/3_PS48_SGND_326 3/3_PS20_SGND_328 3/3_PS14_SGND_330


3/3_PS33_SGND_325 3/3_PS26_SGND_327 3/3_PS47_SGND_329 3/3_PS34_SGND_331
3/3_VR1_SGND_332
TRAY1

Paper lift 3/3_PS14_5V_322


3/3_PS32_5V_316 3/3_PS48_5V_318 3/3_PS20_5V_320 3/3_PS34_5V_323

Dehumidification heater /1
motor /1
3/3_PS33_5V_317 3/3_PS26_5V_319 3/3_PS47_5V_321

Paper feed 3/3_PRCB_5V_316

HTR1
M19 CL3
clutch /1 Paper size
3/3_PRCB_SGND_324
sensor /Rr1
Pre-registration 3/3_PRCB_5V_317
clutch /1
CL4
Paper size
3/3_PRCB_SGND_325
sensor /Fr1

4
4

Pick-up 3/3_PRCB_SGND_326
Pre-registration
SD8

solenoid /1
1/3_T1_15 3/3_PRCB_5V_318 sensor /1
1/3_T1_130
Tray lock 3/3_PRCB_5V_319

solenoid /1 Paper empty


SD5

3/3_PRCB_SGND_327 sensor /1
PS32 PS33 PS48 PS26

3/3_PRCB_5V_320
Upper limit
3/3_PRCB_SGND_328 sensor /1

3/3_PRCB_SGND_329
Paper feed
3/3_PRCB_5V_321 sensor /1

5
5

3/3_PRCB_5V_322
Handle release
3/3_PRCB_SGND_330 sensor /1

3/3_PRCB_5V_323
Remaining paper
3/3_PRCB_SGND_331 sensor /1

3/3_PRCB_SGND_332
Paper size VR/1
PS20 PS47 PS14 PS34 VR1

6
6

3/3_PS35_SGND_343 3/3_PS50_SGND_345 3/3_PS21_SGND_347 3/3_PS15_SGND_349


3/3_PS36_SGND_344 3/3_PS27_SGND_346 3/3_PS49_SGND_348 3/3_PS37_SGND_350
3/3_VR2_SGND_351
TRAY2

3/3_PS15_5V_341
Paper lift
3/3_PS35_5V_335 3/3_PS50_5V_337 3/3_PS21_5V_339 3/3_PS37_5V_342
Dehumidification heater /2

motor /2 3/3_PS27_5V_338 3/3_PS49_5V_340


3/3_PS36_5V_336
3/3_PRCB_5V_335
Paper feed
HTR2
M20 CL5

clutch /2 Paper size


3/3_PRCB_SGND_343
sensor /Rr2
Pre-registration 3/3_PRCB_5V_336

7
7

clutch /2
CL6

Paper size
3/3_PRCB_SGND_344
sensor /Fr2

Pick-up 3/3_PRCB_SGND_345
Pre-registration
SD9

solenoid /2
1/3_T1_16 3/3_PRCB_5V_337 sensor /2
1/3_T1_131

Tray lock 3/3_PRCB_5V_338


Paper empty
SD6

solenoid /2
3/3_PRCB_SGND_346 sensor /2
PS35 PS36 PS50 PS27

3/3_PRCB_5V_339
Upper limit
3/3_PRCB_SGND_347 sensor /2

8
8

3/3_PRCB_SGND_348
Paper feed
3/3_PRCB_5V_340 sensor /2

3/3_PRCB_5V_341
Handle release
3/3_PRCB_SGND_349 sensor /2

3/3_PRCB_5V_342
Remaining paper
3/3_PRCB_SGND_350 sensor /2

3/3_PRCB_SGND_351
Paper size VR/2
PS21 PS49 PS15 PS37 VR2

9
9

3/3_PS38_SGND_368 3/3_PS52_SGND_370 3/3_PS22_SGND_372 3/3_PS16_SGND_374


3/3_PS39_SGND_369 3/3_PS28_SGND_371 3/3_PS51_SGND_373 3/3_PS40_SGND_375
3/3_VR3_SGND_376
TRAY3

3/3_PS16_5V_366
3/3_PS38_5V_360 3/3_PS52_5V_362 3/3_PS22_5V_364 3/3_PS40_5V_367
Paper lift
Dehumidification heater /3

3/3_PS39_5V_361 3/3_PS28_5V_363 3/3_PS51_5V_365


motor /3 3/3_PRCB_5V_360
HTR3

Paper feed Paper size s


3/3_PRCB_SGND_368
M21 CL7

clutch /3 ensor /Rr3


10
10

3/3_PRCB_5V_361
Pre-registration Paper size s
clutch /3 3/3_PRCB_SGND_369
CL8

ensor /Fr3
3/3_PRCB_SGND_370

Pick-up Pre-registration
1/3_T1_17 3/3_PRCB_5V_362 sensor /3
SD10

solenoid /3
3/3_PRCB_5V_363

Tray lock Paper empty


3/3_PRCB_SGND_371 sensor /3
PS38 PS39 PS52 PS28

SD7

solenoid /3

3/3_PRCB_5V_364
1/3_T1_132 Upper limit
3/3_PRCB_SGND_372 sensor /3
11
11

3/3_PRCB_SGND_373
Paper feed
3/3_PRCB_5V_365 sensor /3

3/3_PRCB_5V_366
Handle release
3/3_PRCB_SGND_374 sensor /3

3/3_PRCB_5V_367
Remaining paper
3/3_PRCB_SGND_375 sensor /3

3/3_PRCB_SGND_376
Paper size VR/3
PS22 PS51 PS16 PS40 VR3

12
12

F
E
B

C
A

H
D
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


CL3 Paper feed clutch /1 4-D
CL4 Pre-registration clutch /1 4-D
CL5 Paper feed clutch /2 7-D
CL6 Pre-registration clutch /2 7-D
CL7 Paper feed clutch /3 10-D
CL8 Pre-registration clutch /3 10-D
HTR1 Dehumidification heater /1 4-F
HTR2 Dehumidification heater /2 7-F
HTR3 Dehumidification heater /3 10-F
M4 Paper feed motor 2-E
M19 Paper lift motor /1 3-D
M20 Paper lift motor /2 7-D
M21 Paper lift motor /3 10-D
PRCB Printer control board 1-H
PS14 Handle release sensor /1 5-A
PS15 Handle release sensor /2 8-A
PS16 Handle release sensor /3 11-A
PS20 Upper limit sensor /1 5-A
PS21 Upper limit sensor /2 8-A
PS22 Upper limit sensor /3 11-A
PS26 Paper empty sensor /1 4-A
PS27 Paper empty sensor /2 7-A
PS28 Paper empty sensor /3 10-A
PS32 Paper size sensor /Rr1 4-A
PS33 Paper size sensor /Fr1 4-A
PS34 Remaining paper sensor /1 5-A
PS35 Paper size sensor /Rr2 7-A
PS36 Paper size sensor /Fr2 7-A
PS37 Remaining paper sensor /2 8-A
PS38 Paper size sensor /Rr3 10-A
PS39 Paper size sensor /Fr3 10-A
PS40 Remaining paper sensor /4 12-A
PS47 Paper feed sensor /1 5-A
PS48 Pre-registration sensor /1 4-A
PS49 Paper feed sensor /2 8-A
PS50 Pre-registration sensor /2 7-A
PS51 Paper feed sensor /3 11-A
PS52 Pre-registration sensor /3 10-A
SD5 Tray lock solenoid /1 4-D
SD6 Tray lock solenoid /2 7-D
SD7 Tray lock solenoid /3 11-D
SD8 Pick-up solenoid /1 4-D
SD9 Pick-up solenoid /2 7-D
SD10 Pick-up solenoid /3 10-D
VR1 Paper size VR/1 6-A
VR2 Paper size VR/2 9-A
VR3 Paper size VR/3 12-A
F
E
B

H
D
C
A

13
13
22.13 Main body 3/3-2
Field Service Ver.2.0 Sep. 2009

Paper size sensor /Fr4

14
14

Paper size sensor /Rr4

BY-PASS

PRCB (6/8)
Paper size VR/Bypass

PS55 PS56 VR4


Paper empty sensor /Bypass

15
15

Lower limit sensor /Bypass

Upper limit sensor /Bypass

PS29 PS43 PS23


Bypass tray lift motor
M22

Pick-up solenoid /Bypass


SD11

16
16

Loop sensor

Vertical conveyance sensor /1

Vertical conveyance sensor /2

17
17

1/3_CN173_7_309 Vertical conveyance sensor /3


1/3_CN173_6_333
1/3_CN173_2_311
1/3_CN173_3_310
Door open/close sensor /3
1/3_CN173_9_308
PS54 PS18 PS53 PS19 PS17

Vertical conveyance clutch /1


CL9

18
18

Vertical conveyance clutch /2


VERTICAL PAPER FEED

CL10

Polygon motor
PMDB
M17

1/3_DCPS1_CN75_62

19
19

1/3_DCPS1_CN75_63
1/3_DCPS1_CN74_52
1/3_ACDB_CN420_313

1/3_ACDB_CN420_312

20
20

FM9
Polygon cooling fan
LDB

21
21

LU-407/408

1/3_T2_CN750_133
1/3_T2_CN750_18
1/3_DCPS1_CN74_115
1/3_DCPS2_CN11_89
1/3_DCPS2_CN11_141
OACB (3/3)

1/3_DCPS1_CN74_98
22
22

INDEXB

WRITING

FS-528/611

23
23

1/3_DCPS1_CN74_48
1/3_DCPS2_CN14_138
1/3_DCPS2_CN14_139
1/3_DCPS1_CN74_54
1/3_DCPS1_CN77_76
1/3_DCPS1_CN77_77
24
24

F
E
B

H
D
C
A

G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


CL9 Vertical conveyance clutch /1 18-E
CL10 Vertical conveyance clutch /2 18-E
FM9 Polygon cooling fan 20-E
INDEXB Index board 22-D
LDB Laser drive board 20-D
M17 Polygon motor 19-C
M22 Bypass tray lift motor 16-C
OACB Overall control board 19-A
PMDB Polygon motor drive board 19-D
PRCB Printer control board 13-H
PS17 Door open/close sensor /3 17-E
PS18 Vertical conveyance sensor /1 17-E
PS19 Vertical conveyance sensor /3 17-E
PS23 Upper limit sensor /Bypass 15-C
PS29 Paper empty sensor /Bypass 15-C
PS43 Lower limit sensor /Bypass 15-C
PS53 Vertical conveyance sensor /2 17-E
PS54 Loop sensor 16-E
PS55 Paper size sensor /Fr4 14-C
PS56 Paper size sensor /Rr4 14-C
SD11 Pick-up solenoid /Bypass 16-C
VR4 Paper size VR/Bypass 14-C
Field Service Ver.2.0 Sep. 2009 22. OVERALL WIRING DIAGRAM

22.14 Main body 3/3-3

bizhub PRO 950


1 2 3 4 5 6 7 8 9 10 11 12

PRCB (7/8)
I

1/3_DCPS1_CN74_50
1/3_DCPS2_CN12_101

J
1/3_DCPS2_CN11_80
1/3_DCPS2_CN12_107
1/3_DCPS2_CN11_88
J
1/3_DCPS2_CN12_110
1/3_DCPS2_CN12_105
1/3_DCPS2_CN12_112
1/3_DCPS1_CN74_56

1/3_MS2_CN80_226
1/3_DCPS2_CN21_95

K K

L
HV2 L

ADUDB (1/2)
M M

N N

O FM11 FM10 O
ADU cooling fan /2

ADU cooling fan /1

SD2 SD3

Reverse/exit solenoid

Fusing solenoid
PS57 PS8
FM4 FM1
Reverse/exit sensor

Reverse conveyance sensor

PS12 PS11
Fusing fan /2

Fusing fan /1

PS45 PS64
PS1

cleaning home sensor


Transfer/separation
cleaning limit sensor
P

Transfer assist home


Transfer/separation

Paper leading edge


P

Centering sensor
PS44

Registration
sensor

sensor

sensor
1 2 3 4 5 6 7 8 9 10 11 12
22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


ADUDB ADU drive board 6-L
FM1 Fusing fan /1 8-O
FM4 Fusing fan /2 7-O
FM10 ADU cooling fan /1 6-O
FM11 ADU cooling fan /2 6-O
HV2 Hight voltage unit /2 1-L
PRCB Printer control board 1-I
PS1 Centering sensor 10-P
PS8 Reverse conveyance sensor 7-O
PS11 Transfer/separation cleaning home sensor 9-P
PS12 Transfer/separation cleaning limit sensor 8-P
PS44 Registration sensor 9-P
PS45 Paper leading edge sensor 9-P
PS57 Reverse/exit sensor 7-P
PS64 Transfer assist home sensor 10-P
SD2 Reverse/exit solenoid 8-O
SD3 Fusing solenoid 11-O
I

L
K

P
N

O
M

13
13

ADU handle release


sensor

PS10
ADU reverse
sensor /2
22.15 Main body 3/3-4

PS13
Field Service Ver.2.0 Sep. 2009

ADU conveyance

PS9
sensor

14
14

ADU deceleration
sensor

PS59
PRCB(8/8)

ADU pre-registration
sensor

PS60
ADU reverse
sensor /1

PS58

15
15

ADU exit sensor


for transfer assist sheet
Size detection connector

PS46
ADU cooling fan /4

FM23

16
16

ADU lock solenoid

SD1
Transfer exposure
lamp

EL2
Transfer assist motor

M25

17
17

Transfer/separation
cleaning motor

M18
ADU cooling fan /5

18
18

FM25

Registration motor

M12

19
19

ADU conveyance motor /2


M26

20
20

ADU conveyance motor /1


M8

Transfer motor
M9

21
21

Reverse/exit motor
M5

Loop motor
M6

ADUDB(2/2)

22
22

ADU reverse motor


M7

Paper exit motor


M10

23
23

Door open/close sensor /2


PS25

Door open/close sensor /1


PS24

Paper exit sensor


Sheet No.
PS61

Relay connector
Same Sheet

24
24

DESCRIPTION

Different Sheet
Destination name

Closed end connector

Positive lock receptacle


2/3_OACB_CN100_30

Destination No.
I

L
K

P
N

O
M
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
Main body location list
bizhub PRO 950

Symbol Part name Location


ADUDB ADU drive board 13-L
EL2 Transfer exposure lamp 16-P
FM23 ADU cooling fan /4 16-P
FM25 ADU cooling fan /5 18-M
M5 Reverse/exit motor 21-O
M6 Loop motor 21-K
M7 ADU reverse motor 22-O
M8 ADU conveyance motor /1 20-O
M9 Transfer motor 21-O
M10 Paper exit motor 22-K
M12 Registration motor 18-O
M18 Transfer/separation cleaning motor 17-P
M25 Transfer assist motor 17-P
M26 ADU conveyance motor /2 19-O
PRCB Printer control board 13-I
PS9 ADU conveyance sensor 14-P
PS10 ADU handle release sensor 13-P
PS13 ADU reverse sensor /2 13-P
PS24 Door open/close sensor /1 23-L
PS25 Door open/close sensor /2 23-L
PS46 ADU exit sensor 15-P
PS58 ADU reverse sensor /1 15-P
PS59 ADU deceleration sensor 14-P
PS60 ADU pre-registration sensor 14-P
PS61 Paper exit sensor 24-K
SD1 ADU lock solenoid 16-P
- Size detection connector for transfer assist sheet 15-K
Field Service Ver.2.0 Sep. 2009 22. OVERALL WIRING DIAGRAM

22.16 DF

bizhub PRO 950


1 2 3 4 5 6 7 8 9

A A
To Main body

B MS301 Cover open/close switch B


Original exit sensor /Rt PS314

SD301 Exit gate solenoid

Original reverse/exit sensor PS313

SD302 Pressure roller release solenoid


C C
SD303 Gate solenoid

Tray lower limit sensor PS316

Original size sensor /Rt PS302 FM302 Cooling fan/Rt


D TB D
Original size sensor /Lt PS303

M305 Original exit motor /2

Original count sensor PS310

E Original size VR VR301


E
M304 Original exit motor /1

Original registration sensor PS306

Original empty sensor PS305


M303 Tray up/down motor
F Reverse jam
F
Tray upper limit sensor PS315 PS304
sensor

Original reverse sensor PS309 M302 Original feed motor

G Original exit sensor /Lt PS307 G


M301 Original conveyance motor

DF open/close sensor PS301

Original conveyance sensor PS308 SD304 SDF switching solenoid

H Original skew sensor /Rr PS311 H


FM301 Cooling fan
Original skew sensor /Fr PS312 Symbol

APS timing sensor PS317


I Connector Faston I
DFCB Crimp Relay connector

1 2 3 4 5 6 7 8 9
22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

DF-616 location list


Symbol Part name Location
DFCB DF control board 5-A
FM301 Cooling fan 8-H
FM302 Cooling fan /Rt 8-D
M301 Original conveyance motor 6-G
M302 Original feed motor 7-F
M303 Tray up/down motor 6-F
M304 Original exit motor /1 7-E
M305 Original exit motor /2 6-D
MS301 Cover open/close switch 8-B
PS301 DF open/close sensor 2-G
PS302 Original size sensor /Rt 2-D
PS303 Original size sensor /Lt 2-D
PS304 Reverse jam sensor 2-F
PS305 Original empty sensor 1-F
PS306 Original registration sensor 1-E
PS307 Original exit sensor /Lt 2-G
PS308 Original conveyance sensor 2-H
PS309 Original reverse sensor 2-F
PS310 Original count sensor 2-E
PS311 Original skew sensor /Rr 2-H
PS312 Original skew sensor /Fr 2-H
PS313 Original reverse/exit sensor 4-C
PS314 Original exit sensor /Rt 4-B
PS315 Tray upper limit sensor 1-F
PS316 Tray lower limit sensor 4-C
PS317 APS timing sensor 2-I
SD301 Exit gate solenoid 8-B
SD302 Pressure roller release solenoid 8-C
SD303 Gate solenoid 8-C
SD304 SDF switching solenoid 8-H
TB Tray board 4-D
VR301 Original size VR 2-E
I
F
E
B

H
D
C
A

G
22.17 LU

1
1
Field Service Ver.2.0 Sep. 2009

2
2

Dehumidification
heater
761-1 753-5 750-1

3
3

HTR 101
761-2 753-6 750-2 Transformer/2
T2

753-4
700-2 P_GND 12-19 PGND
753-1
700-1 24V 12-2 24V
753-3
700-4 S-GND 11-11 SGND
753-2
700-3 5V 11-14 5V
DCPS2

745-1
CN722-3 5V
Lower limit sensor 745-2
CN722-2 DW_PS
745-3
CN722-1 S_GND 751-1-10
710-10 RXD 217-1 IO_DTXD
780-1 751-2-9
CN722-6 5V 710-9 5V 217-2 5V2
780-2 751-3-8
Remaining paper sensor/1 CN722-5 ZAN_PS1 710-8 CLK_DN 217-3 IO_DCLK
780-3 751-4-7
CN722-4 S_GND 710-7 S_GND 217-4 SGND
751-5-6
781-1 710-6 LATCH_DN 217-5 LCT_LATCH
CN722-9 5V 751-6-5
781-2 710-5 CLK_UP 217-6 IO_UCLK
Remaining paper sensor/2 CN722-8 ZAN_PS2 751-7-4
781-3 710-4 ERR 217-7 ERR_OUT4
PRCB

CN722-7 S_GND 751-8-3

4
4

710-3 TXD 217-8 IO_URXD


782-1 751-9-2
CN722-12 5V 710-2 ACK 217-9 ACK4
782-2 751-10-1
Remaining paper sensor/3 CN722-11 ZAN_PS3 710-1 REQ 217-10 REQ4
782-3
CN722-10 S_GND
783-1
CN722-15 5V
783-2
Remaining paper sensor/4 CN722-14 ZAN_PS4
783-3

PS101 PS102 PS103 PS104 PS105


CN722-13 S_GND
LU-408
LU-407

749-2-1
CN723-1 UPDWM_D1
749-1-2

5
5

740-3 773-8-3 CN723-2 UPDWN_D2


M100

CN721-1 5V
740-2 773-7-4
LU exit sensor CN721-2 CONV_PS
740-1 773-1-10
LUDB
Paper lift motor

CN721-8 S_GND
715-1

741-3
741-2 773-6-5
Main body

Pre-registration sensor CN721-3 PR_PS


741-1 302-1 N.C
CN720-1 5V
302-2 S.G.
742-1 CN720-2 P_GND
302-3
742-2 773-5-6 CN720-3 LCTM_CONT START/STOP
Paper empty sensor CN721-4 0_PS 302-4
742-3 CN720-4 LCTM_CLK CLK
302-5 CW/CCW
CN720-5 LCTM_F/R
744-1 302-6
CN720-6 LCTM_EM LD
744-2 773-4-7 302-7
M101

Upper limit sensor CN721-5 UP_PS CN720-7 NC H/L(S.G)


744-3 302-8 P.G.
CN720-8 P_GND
302-9 P.G.
747-1 CN720-9 P_GND
302-10
Paper feed motor

747-2 773-3-8 CN720-10 24V 24V


Front door open/close sensor CN721-6 SIDOP_PS
747-3 CN720-11 24V

748-1 773-2-9
CN721-7 DW_SW
6
6

Tray down switch 748-2

746-1
CN721-9 5V
Upper door open/close sensor 746-2
CN721-10 UPOP_PS
746-3
CN721-11 S_GND

765-1-2
CN721-12 24V
Paper feed clutch 765-2-1
CN721-13 CONVMC_CONT

766-1-2
CN721-14 24V
Pre-registration clutch 766-2-1
CN721-15 PREMC_CONT
PS106 PS107 PS108 PS109 PS110 SW100 PS100 CL101 CL102

767-1-2 773-10-1
CN721-16 24V
Pick-up solenoid 767-2-1 773-9-2
CN721-17 PICSD_CONT
SD100
771-1
774-2

MS102 Upper door


interlock switch
774-1
7
7

MS101 Front door


771-2 interlock switch
8
8

Crimp
Symbol

Connector

9
9

Relay connector
I Faston
F
E
B

H
D
C
A

G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

LU-407/408 location list


Symbol Part name Location
CL101 Feed clutch 6-G
CL102 Pre-registration clutch 6-G
DCPS2 DC power supply /2 3-A
HTR101 Dehumidification heater 3-C
LUDB LU drive board 3-E
M100 Paper lift motor 5-C
M101 Paper feed motor 6-C
MS101 Front door interlock switch 7-C
MS102 Upper door interlock switch 7-C
PRCB Printer control board 4-A
PS100 Upper door open/close sensor 6-G
PS101 Lower limit sensor 4-G
PS102 Remaining paper sensor /1 4-G
PS103 Remaining paper sensor /2 4-G
PS104 Remaining paper sensor /3 4-G
PS105 Remaining paper sensor /4 4-G
PS106 LU exit sensor 5-G
PS107 Pre-registration sensor 5-G
PS108 Paper empty sensor 5-G
PS109 Upper limit sensor 6-G
PS110 Front door open/close sensor 6-G
SD100 Pick-up solenoid 7-G
SW100 Tray down switch 6-G
T2 Transformer /2 3-B
I
F
E
B

H
D
C
A

G
CN106-11
CN12-A1 M7/SD 24V
CN170-1 CN1-A1 24V CN4-A1 24V CN106-10
Folding blade CN4-A3 5V CN12-A2 M7/SD 24V
CN170-2 CN1-A2 24V CN4-A2 24V CN106-9
22.18 FS

PS22 CN4-A2 PS2IN CN12-A3M7/SD P.GND


CN170-3 CN1-A3 24V CN4-A3 24V CN106-8
home sensor CN4-A1 GND
CN1-A4 24V CN4-A4 24V CN106-7
CN1-A5 NC CN4-A5 NC CN12-A5 M7 H/L
CN106-6
CN12-A6 M7 LD Paper exit roller motor

M7
Saddle stiching CN171-1 3 CN190-1 CN1-A6 PGND CN4-A6 PGND CN106-5
CN4-A6 5V CN12-A7 M7 F/R
CN171-2 2 CN190-2 CN1-A7 PGND CN4-A7 PGND CN106-4
stopper home PS23 CN4-A5 PS23IN CN12-A8 M7 CLK
CN171-3 1 CN190-3 CN1-A8 PGND CN4-A8 PGND CN106-3
CN4-A4 GND CN12-A9 M7 S/S
sensor CN1-A9 PGND CN4-A9 PGND CN106-2
CN1-A10 M13CLK CN4-A10M13CLK CN12-A10 M7 S.GND
CN106-1
CN172-1 3 CN191-4 CN1-A11 M13RESET CN4-A11 M13RESET CN12-A11 M7 5V
Alignment home CN4-A9 5V
CN172-2 2 CN191-5 CN1-A12 SD51CONT CN4-A12 SD51CONT 3 1 CN131-3
PS24 CN4-A8 PS24IN CN12-A12 PS4 S.GND
CN172-3 1 CN191-6 CN1-A13 M4DRVA CN4-A13 M4DRVA 2 2 CN131-2
sensor /Lw CN4-A7 GND

1
CN12-A13 PS4 SIG
1

CN1-A14 M4DRVA CN4-A14 M4DRVA 1 3 CN131-1 PS 4 FS entrance sensor


CN1-A15 M4DRVB CN4-A15 M4DRVB CN12-A14 PS4 5V
CN1-A16 M4DRVB CN4-A16 M4DRVB CN152
CN173-1 6 CN1-A17 M5DRVA CN4-A17 M5DRVA 3 1 CN126-1
CN191-1 CN4-A12 5V CN12-A15 PS100 S.GND
Folding paper CN173-2 5 CN191-2 CN1-A18 M5DRVA CN4-A18 M5DRVA 2 2 CN126-2
PS25 CN4-A11 PS25IN CN12-A16 PS100 SIG 1 3 PS100 Paper exit home sensor / 2
CN173-3 4 CN191-3 CN1-A19 M5DRVB CN4-A19 M5DRVB CN126-3
exit sensor CN4-A10 GND CN12-A17 PS100 5V
CN1-A20 M5DRVB CN4-A20 M5DRVB
CN12-A18
CN1-B1 SG CN4-B1 SG
CN1-B2 SG CN4-B2 SG 4 1
CN174-1 3 CN193-1 CN4-B3 5V
Folding passage CN174-2 2 CN1-B3 SG CN4-B3 SG 3 2 CN128-3
CN193-2 CN4-B2 PS26IN CN12-B1 PS1 S.GND
PS26 CN174-3 1 CN193-3 CN1-B4 5V CN4-B4 5V CN12-B2 PS1 SIG
2 3 CN128-2
sensor CN4-B1 GND 1 4 PS 1 Sub tray paper exit sensor
Field Service Ver.2.0 Sep. 2009

CN1-B5 5V CN4-B5 5V CN128-1


CN12-B3 PS1 5V
CN1-B6 5V CN4-B6 5V
CN1-B7 M11DRVA CN4-B7 M11DRVA 3 1 CN144-3
CN12-B4 PS19 S.GND
5V CN175-1 1 CN194-2 CN1-B8 M11DRVA CN4-B8 M11DRVA 2 2 CN144-2
CN4-B6 5V CN12-B5 PS19 SIG PS19 Sub tray paper full sensor
CN1-B9 M11DRVB CN4-B9 M11DRVB 1 3 CN144-1
Folding full LED LED29 CN1-B10 M11DRVB CN4-B10 M11DRVB CN12-B6 PS19 5V
CN175-3 2 CN194-1 CN4-B4 GND
GND CN1-B11 M6DRVA CN4-B11 M6DRVA CN138-3
CN12-B7 PS12 S.GND
CN1-B12 M6DRVA CN4-B12 M6DRVA CN138-2
CN12-B8 PS12 SIG PS12 Paper exit home sensor
CN1-B13 M6DRVB CN4-B13 M6DRVB CN138-1
CN176-3 CN12-B9 PS12 5V
GND CN9-1 PS29IN CN1-B14 M6DRVB CN4-B14 M6DRVB
Folding full CN1-B15 M9CONT CN4-B15 M9CONT CN142-3
PS29 CN176-1 CN1-B16 M9F/R CN4-B16 M9F/R CN12-B10 PS16 S.GND
CN142-2
sensor SIG CN9-2 GND CN12-B11 PS16 SIG
CN1-B17 M51 CONT CN4-B17 M51 CONT CN142-1 PS16 Gate home sensor
CN1-B18 M14CONT CN4-B18 M14CONT CN12-B12 PS16 5V
CN150-1-6 CN1-B19 M14F/R CN4-B19 M14F/R 3 1 CN133-3
CN7-A1 24V CN12-B13 PS6 S.GND
CN150-2-5 CN7-A2 24V CN1-B20 FM1 CONT CN4-B20 FM1 CONT(SUB) 2 2 CN133-2
CN150-3-4
CN12-B14 PS6 SIG PS 6 Main tray paper exit sensor
CN7-A3 DRVA CN2-A1 PS5IN CN5-A1 PS5IN 1 3 CN133-1
Alignment motor /Lw CN150-4-3 CN2-A2 PS8IN CN5-A2 PS8IN CN12-B15 PS6 5V
CN7-A4 DRVA

M16
CN150-5-2 CN7-A5 DRVB CN2-A3 PS9IN CN5-A3 PS9IN CN143-3
CN12-B16 PS18 S.GND
CN150-6-1 CN7-A6 DRVB CN2-A4 PS11IN CN5-A4 PS11IN CN143-2
CN12-B17 PS18 SIG PS18 Shift roller home sensor
CN2-A5 PS13IN CN5-A5 PS13IN CN143-1

2
2

CN151-2
CN12-B18 PS18 5V
CN7-A7 24V CN2-A6 PS14IN CN5-A6 PS14IN
CN151-5 CN2-A7 PS20IN CN5-A7 PS20IN CN111
CN7-A8 24V 6 1 BCOM
Saddle stiching CN151-4 CN7-A9 DRVA CN2-A8 F_CHP CN5-A8 F_CHP CN1-A1 HB/PM 24V
CN151-6 CN2-A9 R_CHP CN5-A9 R_CHP 5 2 ACOM
CN7-A10DRVA CN1-A2 HB/PM 24V

M18
stopper motor CN151-3 CN2-A10 M51F/R CN5-A10 M51F/R 1 6A
CN7-A11 DRVB CN1-A3 M12 DRVA Gate motor
CN151-1 3 4 A/
M12

CN7-A12 DRVB CN2-A11 FS505SET CN5-A11 FS505SET CN1-A4 M12 DRVA/


CN2-B1 M13CONT CN5-B1 M13CONT 2 5B
C1-A5 M12 DRVB
CN2-B2 F_LS CN5-B2 F_LS 4 3 B/
CN1-A6 M12 DRVB/
Folding blade CN152-1 CN7-A13 24V CN2-B3 F_DHP CN5-B3 F_DHP
CN152-2 CN7-A14 DRV CN2-B4 F_CS CN5-B4 F_CS CN101-1
CN1-B1 M2/8 24V

M19
motor CN2-B5 F_LST CN5-B5 F_LST CN101-2 Shift roller motor
M2

CN153-1 CN2-B6 PZ_PSIN CN5-B6 PZ_PSIN (F_CD) CN1-B2 M2 DRV


CN7-B1 5V
CN153-7 CN7-B2 M20BLK CN2-B7 R_LS CN5-B7 R_LS
CN153-3 CN7-B3 M20CONT CN2-B8 R_DHP CN5-B8 R_DHP
CN153-4 CN7-B4 M20CLK CN2-B9 R_CS CN5-B9 R_CS CN107-1
CN153-6 CN2-B10 R_LST CN5-B10 R_LST CN1-B3 M2/8 24V
CN7-B5 M20PLL CN107-2 Paper exit motor
M8

Folding transfer CN153-5 CN2-B11 FAN_LD CN5-B11 FAN_LD (R_CD) CN1-B4 M8 DRV
CN7-B6 M20F/R
CN153-10

M20
motor CN7-B7 24V CN122
CN153-11 CN7-B8 24V 2 1
CN153-8 CN1-B5 SD4/5 24V
CN7-B9 P.GND CN1-B6 SD4 DRV 1 2 SD4 Paper exit opening solenoid
CN153-9 CN7-B10 P.GND
CN153-2 CN7-B11 S.GND
CN119
CN160-1-2 CN11-1 M21 OUT1A 4 1
Tri-folding gate CN7-B13 24V 2 3
CN160-2-1 CN11-2 M21 OUT1B
CN7-B14 SD6CONT

SD6
solenoid CN11-3 M21 OUT2A 1 4 Sub tray paper exit motor
M21

CN11-4 M21 OUT2B 3 2


CN11-5

RB
CN146-1 CN100-2

A
Side stitch stopper CN8-1 HB/PM 24V
SD7 CN146-2 CN100-5

B
solenoid /Fr CN8-2 HB/PM 24V
CN100-1
CN8-3 M1 DRVA

3
3

FS conveyance motor
M1

CN100-3
CN8-4 M1 DRVA/
CN3-A1 NC CN9-A1 SUBIN5PI (NC) CN100-4
CN147-1 CN8-5 M1 DRVB
Side stitch stopper CN3-A2 SD6CONT CN9-A2 SD6CONT CN100-6

C
SD8 CN147-2 CN3-A3 PS22IN CN9-A3 PS22IN
CN8-6 M1 DRVB/

D
solenoid /Rr CN109-1

FS-611 only
CN3-A4 PS23IN CN9-A4 PS23IN CN200-11 5V
CN3-A5 PS24IN CN9-A5 PS24IN CN109-2
CN200-10 SGND
CN154-1-6 CN3-A6 PS25IN CN9-A6 PS25IN CN109-3
CN5-A1 24V CN200-9 M400 CONT
CN154-2-5 CN3-A7 PS26IN CN9-A7 PS26IN CN109-4
CN5-A2 24V CN200-8 M400 CLK
Clincher rotation CN154-5-2 CN3-A8 PS29IN CN9-A8 PS29IN CN109-5
CN5-A3 DRVA CN200-7 M400 F/R
CN154-6-1 CN3-A9 PS30IN CN9-A9 PS30IN CN109-6

M4
CN5-A4 DRVA CN200-6 M400 LD Paper exit belt motor
motor CN154-3-4 CN3-A10 SGND CN9-A10 BMSET CN109-7
CN5-A5 DRVB
M400

CN200-5 M400 H/L


CN154-4-3 CN3-A11 M16DRVA CN9-A11 M16DRVA CN109-8
CN5-A6 DRVB CN200-4 PGND
CN3-A12 M16DRVA CN9-A12 M16DRVA CN109-9
CN200-3 PGND
CN3-A13 M16DRVB CN9-A13 M16DRVB CN109-10
CN200-2 24V
CN3-A14 M16DRVB CN9-A14 M16DRVB CN109-11
CN200-1 24V
CN3-B1 M19DRV1 CN9-B1 M19DRV1 (CONT)
CN177-3 CN3-B2 M19DRV2 CN9-B2 M19DRV2 (CONT) CN106-1
Clincher rotation CN5-A13 SGND CN2-11 5V
CN177-2 CN3-B3 NC CN9-B3 SUBOUT3 (NC) CN106-2
PS14 CN5-A14 PS14IN CN2-10 SGND
CN177-1 CN3-B4 M18MODE CN9-B4 M18MODE CN106-3
home sensor CN5-A15 5V CN2-9 M3 CONT
CN3-B5 M18CLK CN9-B5 M18CLK CN106-4
CN9-B6 M18RESET
CN2-8 M3 CLK
CN3-B6 M18RESET CN106-5
CN9-B7 M18F/R
CN2-7 M3 F/R
CN178-4 CN5-B8 24V CN3-B7 M18F/R CN106-6
CN2-6 M3 LD Main tray lift motor
M3

CN178-3 CN3-B8 M18CONT1 CN9-B8 M18CONT1 CN106-7


CN5-B9 24V CN2-5 M3 H/L
CN178-2 CN5-B10 M15DRV2 CN3-B9 M18CONT2 CN9-B9 M18CONT2 CN106-8
CN2-4 PGND

M15
CN178-1 CN5-B11 M15DRV2 CN3-B10 M20BLK CN9-B10 M20CONT (BLK) CN106-9
Clincher motor /Fr CN2-3 PGND
TRAY

CN178-5 CN3-B11 M20CONT CN9-B11 M20CONT CN106-10


CN5-B1 SGND CN2-2 24V
F_ CN178-6 CN3-B12 M20CLK CN9-B12 M20CLK CN106-11
CN5-B2 F_CHP-IN CN2-1 24V
CHP CN178-7 CN3-B13 M20PLL CN9-B13 M20PLL
CN5-B3 5V CN20- 1
CN3-B14 M20F/R CN9-B14 M20F/R
CN145 CN20- 2
CN179-4 4 1 CN20- 3
A

CN5-B12 24V CN14- 1 SD7 24V CN130-1


CN179-3 3 2 CN2-14 PS3 5V
B

CN14- 2 SD7 DRV

4
4

CN5-B13 24V 2 3 CN130-2


CN179-2 CN2-13 PS3 IN
C

CN5-B14 M10DRV2 CN14- 3 SD8 24V CN130-3 PS 3 Main tray lower limit sensor

M10
CN179-1 1 4 CN2-12 PS3 GND
D

Clincher motor /Rr CN5-B15 M10DRV2 CN14- 4 SD8 DRV


CN179-5 CN5-B4 SGND
R_ CN179-6 CN22- 1 FM1 DRV CN131-1
CN5-B5 R_CHP-IN CN157 CN3-1 PS2 5V
CN179-7 CN22- 2 FM1 LD CN131-2
CHP CN5-B6 5V 6 1 CN3-4 PS2 IN PS 2 Main tray upper limit sensor
CN6-A1 24V CN22- 3 FM1 GND (H/L) CN131-3
5 2 CN22- 4 FM1 GND CN3-7 PS2 GND
CN6-A2 24V
4 3 Alignment CN132-1
CN180-11 CN6-A3 DRVA CN22- 5 FM2 DRV CN3-2 PS7 5V
CN8-A1 M9DRV1 3 4 Stapler paper exit
M5

CN180-12 CN6-A4 DRVA CN22- 6 FM2 LD CN132-2


CN8-A2 M9DRV1 2 5 motor /Up CN3-5 PS7 IN PS 7
CN180-8 CN6-A5 DRVB CN22- 7 FM2 GND (H/L) CN132-3 upper limit sensor
CN3-8 PS7 GND

M9
CN8-A3 M9DRV2 CN6-A6 DRVB 1 6
CN180-9 CN22- 8 FM2 GND
CN8-A4 M9DRV2
CN180-6 CN8-A5 5V
CN133-1
FSCB

CN22- 9 HB/PM 24V CN3-3 PS15 5V


R_LS CN180-3 CN8-A6 R_LS CN133-2
Stapler motor /Rr CN195-4-6 CN183-1 CN22- 10 HB/PM 24V CN3-6 PS15 IN PS15 Counter reset sensor
R_DHP CN180-5 CN8-A7 R_DHP-IN CN6-A9 5V Alignment CN133-3
CN195-5-5 CN183-2 CN22- 11 YPMDRVA CN3-9 PS15 GND
CN180-2 CN8-A8 R_CS CN6-A8 PS8IN PS 8 CN111
CN195-6-4 CN183-3 home sensor /Up CN22- 12 YPMDRVA
R_CST CN180-4 CN8-A9 R_CST-IN CN6-A7 GND CN22- 13 YPMDRVB 2 1
CN180-1 CN8-A10 R_CD CN22- 14 YPMDRVB CN3-10 SD5 24V
CN195-1-9 CN184-1 1 2 SD5 Bypass gate solenoid
CN180-7 CN6-A12 5V Paper exit belt CN3-11 SD5 DRV
CN8-A11 S.GND CN195-2-8 CN184-2
CN6-A11 PS9IN PS 9 CN16- 1
CN195-3-7 CN184-3 home sensor CN16- 2
CN6-A10 GND
CN156-1-6 CN16- 3
CN8-A12 24V CN195-7-3 CN185-1
CN156-2-5 CN6-A15 5V CN16- 4
CN8-A13 24V CN195-8-2 CN185-2 Stacker empty
CN156-5-2 CN6-A14 PS20IN CN16- 5
CN8-A14 DRVA CN195-9-1 CN185-3 PS20
Stapler rotation motor CN156-6-1 CN6-A13 GND sensor

M6
CN8-A15 DRVA CN16- 6
CN156-3-4
CN8-A16 DRVB CN491-14 CN491-2
CN156-4-3 CN43- 1 M106CONT CN401-A14 M106CONT
CN8-A17 DRVB CN16-9 CN491-15 CN491-1
CN43- 2 M106F/R CN401-A15 M106F/R
CN198-1-3 CN186-1 CN16-8 CN492-2 CN492-13
CN6-B3 5V Stacker CN43- 3 TU-OUT1-1 CN401-A17 TU-OUT1-1
CN198-2-2 CN186-2 CN16-7 CN492-3 CN492-12
CN6-B2 PS5IN PS 5 CN43- 4 TU-OUT1-2 CN401-A18 TU-OUT1-2
CN181-11 CN198-3-1 CN186-3 CN43- 5 N.C. CN493-11 CN493-11
CN8-B1 M14DRV1 CN6-B1 GND entrance sensor CN401-B20 N.C.
CN181-12 CN43- 6 N.C(SUBOUT4) CN493-10 CN493-10
CN8-B2 M14DRV1 CN401-B19 SUBOUT4
CN21- 1 CN492-7 CN492-8

5
5

CN181-8 CN8-B3 M14DRV2 CN43- 7 N.C(SUBOUT5) CN401-B2

M14
CN181-9 CN21- 2 CN43- 8
CN8-B4 M14DRV2 CN199-1-4 CN187-1 Stapler CN401-A20
CN181-6 CN8-B5 5V CN6-B6 5V
CN199-2-3 CN187-2 CN21- 3 CN42- 1 CN401-B15
F_LS CN181-3 CN8-B6 F_LS CN6-B5 PS11IN PS11 movement CN493-5 CN493-5
Stapler motor /Fr CN199-3-2 CN187-3 CN21- 4 CN42- 2 5V CN401-B14 5V
F_DHP CN181-5 CN8-B7 F_DHP-IN CN6-B4 GND CN493-7 CN493-7
CN181-2 CN199-4-1 home sensor CN42- 3 S.GND CN401-B16 S.GND
CN8-B8 F_CS CN42- 4 CN401-B17
CN181-4 CN21- 5
F_CST CN8-B9 F_CST-IN CN158-5 CN42- 5
CN181-1 CN8-B10 F_CD CN6-B10 24V
CN158-2 CN41-A1 M101CONT CN491-1 CN491-15
CN181-7 CN8-B11 S.GND CN6-B11 24V CN401-A1 M101CONT
CN158-4 Stacker entrance CN41-A2 M101CLK CN491-2 CN491-14
CN6-B12 DRVA CN401-A2 M101CLK
TUDB

CN158-6 CN41-A3 M101BLK CN491-3 CN491-13


CN6-B13 DRVA CN401-A3 M101BLK
M13

CN158-3 motor CN82- 1 CN491-4 CN491-12


CN182-1 CN6-B14 DRVB CN41-A4 M101PLL CN401-A4 M101PLL
Stapler rotation CN8-B15 5V CN158-1 CN82- 2 CN491-5 CN491-11
CN182-2 CN6-B15 DRVB CN41-A5 M102CONT CN401-A5 M102CONT
PS13 CN8-B16 PS13IN CN82- 3 CN491-6 CN491-10
home sensor CN182-3 CN41-A6 M102F/R CN401-A6 M102F/R
CN8-B17 GND CN82- 4 CN491-7 CN491-9
CN41-A7 M103DRVA CN401-A7 M103DRVA
CN82- 5 CN491-8 CN491-8
CN41-A8 M103DRV/A CN401-A8 M103DRV/A
CN82- 6 CN491-9 CN491-7
CN41-A9 M103DRVB CN401-A9 M103DRVB
CN82- 7 CN491-10 CN491-6
CN41-A10 M103DRV/B CN401-A10 M103DRV/B
CN82- 8 CN41-A11 M104CONT CN491-11 CN491-5
CN401-A11 M104CONT
CN82- 9 CN41-A12 M105CONT CN491-12 CN491-4
CN401-A12 M105CONT
CN82-10 CN41-A13 M101F/R CN491-13 CN491-3
CN401-A13 M101F/R
CN155-1-6 CN82-11 CN41-A14 TU_S_IN1-2 CN492-4 CN492-11
CN5-A7 24V CN401-A19 TU_S_IN1-2
CN155-2-5 CN82-12 CN41-A15 N.C(SUBIN2) CN492-6 CN492-9
CN5-A8 24V CN112-1 CN401-B1 N.C.
Stapler movement CN155-5-2 CN10-1 M51_DRV1 CN41-B1 PS101IN CN493-9 CN493-9
CN5-A9 DRVA Paper assist CN401-B18 PS101IN
CN155-6-1 CN10-2 PZ_PSIN CN41-B2 PS102IN CN492-8 CN492-7
CN5-A10 DRVA CN112-2 CN401-B3 PS102IN
M11

motor CN155-3-4 CN492-9 CN492-6


M51

CN5-A11 DRVB CN10-3 M51_DRV2 motor CN41-B3 PS103IN CN401-B4 PS103IN


CN155-4-3 CN10-4 FAN_DRV CN84- 1 CN492-10 CN492-5
CN5-A12 DRVB CN41-B4 PS104IN CN401-B5 PS104IN
CN10-5 FAN_LD CN84- 2 CN41-B5 PS105IN CN492-11 CN492-4
CN113 CN401-B6 PS105IN
CN10-6 FAN_H/L CN41-B6 PS106IN CN492-12 CN492-3
21 CN401-B7 PS106IN
CN10-7 SD_24V Paper assist CN41-B7 PS110IN CN493-1 CN493-1
CN401-B10 PS110IN
CN10-8 SD_DRV 12 SD51 CN493-2 CN493-2
solenoid CN41-B8 PS111IN CN401-B11 PS111IN
CN492-14 CN492-1
6
6

CN41-B9 PS108IN CN401-B9 PS108IN


CN41-B10 CUT24VDEC CN493-4 CN493-4
CN401-B13 CUT24VDEC
CN41-B11 M107CONT CN492-1 CN492-14
CN401-A16 M107CONT
CN41-B12 PS112IN CN493-3 CN493-3
CN401-B12 PS112IN
CN41-B13 TU_S_IN1-1 CN492-13 CN492-2
CN401-B8 TU_S_IN1-1
CN41-B14
Front door FA 1B #110 ORG CN29-2 CN6-1 24V-IN CN41-B15 Upper door
interlock FA 1A #110 ORG CN29-1
MS201
FS-611 only

open/close switch
MS1

switch
FA 1B
FA 1A

CN753-1 CN493-12 CN493-12


CN1-1 24V
CN1-2 5V CN753-2 CN6-2 5V
CN1-3 SGND CN753-3
CN6-3 SGND
CN1-4 PGND CN753-4 CN6-4 PGND
CN1-5 PGND CN753-5
CN6-5 PGND
CN1-6 FGND CN753-6
CN52- 1 24V CN231-A19 CN231-A1 CN52-A1 24V
CN52- 2 24V CN231-A18 CN231-A2 CN52-A2 24V
CN106-1 MTXD CN752-6 CN752-1 CN7-1 MTXD CN231-A17 CN231-A3
CN752-5 CN752-2 CN52- 3 PG CN52-A3 PG
CN106-2 SGND CN7-2 SGND CN52- 4 PG CN231-A16 CN231-A4 CN52-A4 PG
CN106-3 XCTS CN752-4 CN752-3 CN7-3 XCTS CN231-A15 CN231-A5
CN752-3 CN752-4 CN51-A1 5V CN52-A5 5V
CN106-4 MRXD CN7-4 MRXD CN51-A2 5V CN231-A14 CN231-A6 CN52-A6 5V
CN180-1 CN106-5 SGND CN752-2 CN752-5 CN7-5 SGND CN231-A13 CN231-A7
CN8-A1 M9DRV1 CN752-1 CN752-6 CN51-A3 SG CN52-A7 SG
Main body

CN8-A2 M9DRV1 CN106-6 XRTS1 CN7-6 XRTS1 CN51-A4 SG CN231-A12 CN231-A8 CN52-A8 SG
CN180-2 CN231-A11 CN231-A9
M9

CN8-A3 M9DRV2 CN51-A5 MPI_DRV_SEL CN52-A9 MPI_DRV_SEL


CN8-A4 M9DRV2 CN51-A6 MPI_M_CONT CN231-A10 CN231-A10 CN52-A10 MPI_M_CONT
CN188-1
7
7

CN8-A5 5V CN33-A1 CA1 CN51-A7 MPI M F/R CN231-A9 CN231-A11 CN52-A11 MPI_M_FR
Stapler motor /Rr R_LS CN188-4 CN8-A6 R_LS CN231-A8 CN231-A12
CN188-2 CN33-A2 CA3 CN51-A8 MPI SD CONT CN52-A12 MPI_SD_CONT
R_DHP CN8-A7 R_DHP-IN CN33-A3 CA5 CN51-A9 MPI MC CONT CN231-A7 CN231-A13 CN52-A13 MPI_MC_CONT
CN188-6 CN8-A8 R_CS CN231-A6 CN231-A14
CN188-7 CN33-A4 CA7 CN51-A10 M203 P/S CN52-A14 M203 P/S
CN8-A9 R_CST-IN CN33-A5 CA9 CN51-A11 M203 CLK CN231-A5 CN231-A15 CN52-A15 M203 CLK
CN188-3 NC CN8-A10 R_CD CN231-A4 CN231-A16
CN188-5 NC CN33-A6 CA11 CN51-A12 M203 H/L CN52-A16 M203 H/L
CN8-A11 S.GND CN33-A7 CA13 CN231-A3 CN231-A17
CN51-A13 M203 LD CN52-A17 M203 LD
CN181-1 CN33-A8 CA15 CN51-A14 M203 F/R CN231-A2 CN231-A18 CN52-A18 M203 F/R
CN8-B1 M14DRV1 CN231-A1 CN231-A19
CN8-B2 M14DRV1 CN33-A9 CA17 CN51-A15 NC CN52-A19 5V
CN181-2 CN8-B3 M14DRV2 CN33-A10 GND CN231-B19 CN231-B1
M14

CN51-B1 MPI_S_IN1-1 CN52-B1 MPI_S_IN1-1


PIDB

CN8-B4 M14DRV2 CN33-A11 CD1 CN231-B18 CN231-B2


FS-528 only

CN189-1 CN33-A12 CD3 CN51-B2 MPI_S_IN1-2 CN52-B2 MPI_S_IN1-2


CN8-B5 5V CN231-B17 CN231-B3
F_LS CN189-4 CN33-A13 CD5 CN51-B3 MPI_S_IN2-1 CN52-B3 MPI_S_IN2-1
Stapler motor /Fr CN8-B6 F_LS CN231-B16 CN231-B4
F_DHP CN189-2 CN33-A14 CD7 CN51-B4 MPI_S_IN2-2 CN52-B4 MPI_S_IN2-2
CN8-B7 F_DHP-IN CN231-B15 CN231-B5
CN189-6 CN8-B8 F_CS CN33-A15 CD9 CN51-B5 MPI_S_OUT1-1 CN52-B5 MPI_S_OUT1-1
CN189-7 CN51-B6 MPI_S_OUT1-2 CN231-B14 CN231-B6 CN52-B6 MPI_S_OUT1-2
CN8-B9 F_CST-IN CN33-A16 CD11 CN231-B13 CN231-B7
CN189-3 NC CN8-B10 F_CD CN33-A17 CD13 CN51-B7 MPI_S_OUT2-1 CN52-B7 MPI_S_OUT2-1
CN51-B8 MPI_S_OUT2-2 CN231-B12 CN231-B8 CN52-B8 MPI_S_OUT2-2
CN189-5 NC CN8-B11 S.GND CN33-A18 CD15
CN51-B9 MPI_OBOUT1-1 CN231-B11 CN231-B9 CN52-B9 MPI_OBOUT1-1
CN33-A19 CAO1(N.C.) CN231-B10 CN231-B10
CN33-A20 /ROMCS CN51-B10 MPI_OBOUT1-2 CN52-B10 MPI_OBOUT1-2
CN51-B11 PI_MC203_CONT CN231-B9 CN231-B11 CN52-B11 MC203_DRV
CN33-A21 MCPU_TXD CN231-B8 CN231-B12
CN33-A22 MCPU_CTS CN51-B12 PS201 SIG CN52-B12 PS201IN
CN51-B13 PS206 SIG CN231-B7 CN231-B13 CN52-B13 PS206IN
CN33-A23 PCS_TX CN231-B6 CN231-B14
CN33-A24 PCS_REQ CN51-B14 PI VR201 CN52-B14 VR201IN
CN51-B15 PI VR202 CN231-B5 CN231-B15 CN52-B15 VR202IN
CN33-A25 GND CN231-B4 CN231-B16
CN33-A26 EPROM_ON CN53-1 NC CN52-B16 NC
CN53-2 SG CN231-B3 CN231-B17 CN52-B17 NC
CN33-A27 EP_SEND_ERROR CN231-B2 CN231-B18
CN33-A28 EP_SEND_OK CN53-3 NC CN52-B18 NC
CN53-4 SG CN231-B1 CN231-B19 CN52-B19 NC
CN33-A29 CDO1(N.C.)
CN33-A30 CDO3(N.C.)
CN33-A31 CDO5(N.C.)
8
8

CN33-A32 CDO7(N.C.) CN62-A1 5V CN63-A1 5V


CN33-A33 5V CN62-A2 5V CN63-A2 5V
CN33-A34 5V CN62-A3 OUT-1(IN) CN63-A3 OUT-1
CN33-B1 CA2 CN62-A4 OUT-2(IN) CN63-A4 OUT-2
CN33-B2 CA4 CN62-A5 OUT-3(IN) CN63-A5 OUT-3
CN33-B3 CA6 CN62-A6 OUT-4(IN) CN63-A6 OUT-4
CN33-B4 CA8 CN62-A7 OUT-5(IN) CN63-A7 OUT-5
CN33-B5 CA10 CN62-A8 OUT-6(IN) CN63-A8 OUT-6
CN33-B6 CA12 CN62-A9 OUT-7(IN) CN63-A9 OUT-7
CN33-B7 CA14 CN62-A10 OUT-8(IN) CN63-A10 OUT-8
CN33-B8 CA16 CN62-A11 OUT-9(IN) CN63-A11 OUT-9
CN33-B9 CA18 CN62-A12 OUT-10(IN) CN63-A12 OUT-10
ROM board

CN33-B10 GND CN62-A13 CN63-A13 N.C.


Crimp

CN33-B11 CD0 CN62-A14 PS301 CN63-A14 PS301


Symbol

CN33-B12 CD2 CN62-A15 CN63-A15 N.C.


CN33-B13 CD4 CN62-A16 PS306IN CN63-A16 PS306IN
CN33-B14 CD6 CN62-A17 PS302IN CN63-A17 PS302IN
CN33-B15 CD8 CN62-A18 PS304IN CN63-A18 PS304IN
CN33-B16 CD10 CN62-A19 SUBIN0 CN63-A19 SUBIN0
CN33-B17 CD12 CN62-A20 CN63-A20
CN33-B18 CD14 CN62-B1 CN63-B1
CN33-B19 CAO2 CN62-B2 CN63-B2
CN33-B20 /RD CN62-B3 S.GND(PKSET2) CN63-B3 PKSET2
CN33-B21 MCPU_RXD CN62-B4 S.GND(PKSET) CN63-B4 PKSET
Connector

CN33-B22 MCPU_RTS CN62-B5 SIG_1(OUT) CN63-B5 SIG_1


CN33-B23 PCS_RX CN62-B6 SIG-2(OUT) CN63-B6 SIG-2
CN33-B24 PCS_ACK CN62-B7 SIG-3(OUT) CN63-B7 SIG-3
PKDB

CN33-B25 /CS10 CN62-B8 SIG-4(OUT) CN63-B8 SIG-4


CN33-B26 /RD1 CN62-B9 SIG-5(OUT) CN63-B9 SIG-5
CN33-B27 /WR1 CN62-B10 SIG-6(OUT) CN63-B10 SIG-6
9
9

CN33-B28 CDO0(N.C.) CN62-B11 SIG-7(OUT) CN63-B11 SIG-7


CN33-B29 CDO2(N.C.) CN62-B12 SIG-8(OUT) CN63-B12 SIG-8
CN33-B30 CDO4(N.C.) CN62-B13 SIG-9(OUT) CN63-B13 SIG-9
CN33-B31 CDO6(N.C.) CN62-B14 SIG-10(OUT) CN63-B14 SIG-10
CN33-B32 5V CN62-B15 M301CONT CN63-B15 M301CONT
CN33-B33 5V CN62-B16 M301F/R CN63-B16 M301F/R
Relay connector

CN33-B34 5V CN62-B17 CPU_RXD CN63-B17 N.C.


Faston

CN62-B18 CPU_TXD CN63-B18 N.C.


CN62-B19 S.GND CN63-B19 S.GND
CN62-B20 S.GND CN63-B20 S.GND
CN61-1 24V CN64-1 24V
CN61-2 P.GND CN64-1 P.GND
I
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E
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H
D
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G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

FS-528/611 location list


Symbol Part name Location Symbol Part name Location
FSCB FS control board 1-D PS7 Stapler paper exit upper limit sensor 4-B
LED29 Folding full LED 1-I PS8 Alignment home sensor /Up 4-F
M1 FS conveyance motor 3-B PS9 Paper exit belt home sensor 5-F
M2 Shift roller motor 2-B PS11 Stapler movement home sensor 5-F
M3 Main tray lift motor 4-B PS12 Paper exit home sensor 2-B
M4 Clincher rotation motor 3-I PS13 Stapler rotation home sensor 6-I
M5 Alignment motor /Up 4-E PS14 Clincher rotation home sensor 4-I
M6 Stapler rotation motor 5-I PS15 Counter reset sensor 4-B
M7 Paper exit roller motor 1-B PS16 Gate home sensor 2-B
M8 Paper exit motor 2-B PS18 Shift roller home sensor 2-B
M9 Stapler motor /Rr 5-I PS19 Sub tray paper full sensor 1-B
M10 Clincher motor /Rr 4-I PS20 Stacker empty sensor 5-F
M11 Stapler movement motor 3-I PS22 Folding blade home sensor 1-I
M12 Gate motor 2-B PS23 Saddle stitching stopper home sensor 1-I
M13 Stacker entrance motor 5-F PS24 Alignment home sensor /Lw 1-I
M14 Stapler motor /Fr 5-I PS25 Folding paper exit sensor 1-I
M15 Clincher motor /Fr 4-I PS26 Folding passage sensor 1-I
M16 Alignment motor /Lw 2-I PS29 Folding full sensor 2-I
M18 Saddle stitching stopper motor 2-I PS30 Stapler home sensor /Rr *
M19 Folding blade motor 2-I PS31 Stapler home sensor /Fr *
M20 Folding transfer motor 2-I PS32 Clincher home sensor /Rr *
M21 Sub tray paper exit motor 3-B PS33 Clincher home sensor /Fr *
M51 Paper assist motor 6-F PS34 Cartridge sensor /Rr *
M400 Paper exit belt motor 3-B PS35 Staple empty sensor /Rr *
MS1 Front door interlock switch 6-G PS36 Cartridge sensor /Fr *
MS2 Cartridge switch /Rr * PS37 Staple empty sensor /Fr *
MS3 Staple empty switch /Rr * PS38 Stapler ready sensor /Rr *
MS4 Cartridge switch /Fr * PS39 Stapler ready sensor /Fr *
MS5 Staple empty switch /Fr * PS100 Paper exit home sensor /2 1-B
MS201 Upper door open/close switch 6-B RB Relay board 1-G
PIDB PI drive board 7-A SD2 Paper exit opening solenoid 3-B
PKDB PK drive board 8-A SD5 Bypass gate solenoid 5-B
PS1 Sub tray paper exit sensor 1-B SD6 Tri-folding gate solenoid 3-I
PS2 Main tray upper limit sensor 4-B SD7 Side stitch stopper solenoid /Fr 3-I
PS3 Main tray lower limit sensor 4-B SD8 Side stitch stopper solenoid /Rr 3-I
PS4 FS entrance sensor 1-B SD51 Paper assist solenoid 6-F
PS5 Stacker entrance sensor 5-F TUDB TU drive board 5-A
PS6 Main tray paper exit sensor 2-B
* In the stapler unit
I
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E
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A

H
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G
22.19 PI

1
1
Field Service Ver.2.0 Sep. 2009

2
2

PI INTERLOCK MS

MS201

CN200-1
CN57-1 5V
CN57-2 NC
CN200-3
CN57-3 M203 P/S
CN200-4
CN57-4 M203 CLK
CN200-5
CN231-A19 CN231-A1 CN57-5 M203 F/R
CN52-1 24V CN52-A1 24V CN200-6
CN231-A18 CN231-A2 CN57-6 M203 LD M203 PI CONVEYANCE MOTOR
CN52-2 24V CN52-A2 24V
CN231-A17 CN231-A3 CN57-7 NC
CN52-5 PG CN52-A3 PG CN200-8
CN231-A16 CN231-A4 CN57-8 PG
CN52-6 PG CN52-A4 PG CN200-9
CN231-A15 CN231-A5 CN57-9 PG
CN52-3 5V CN52-A5 5V CN200-10
CN231-A14 CN231-A6 CN57-10 24V
CN51-A1 5V CN52-A6 5V CN200-11
CN231-A13 CN231-A7 CN57-11 24V
CN52-4 SG CN52-A7 SG
CN51-A16 SG CN231-A12 CN231-A8
CN52-A8 SG
CN231-A11 CN231-A9

3
3

CN51-A5 MPI_DRV_SEL CN52-A9 MPI_DRV_SEL CN201-1


CN231-A10 CN231-A10 CN54-5 MC201 24V
CN51-A6 MPI_M_CONT CN52-A10 MPI_M_CONT CN201-2 CL201 CONVEYANCE CLUTCH/Up
CN231-A9 CN231-A11 CN54-6 MC201 DRV
CN51-A7 MPI_M_F/R CN52-A11 MPI_M_FR
CN51-A 8 MPI_SD_CONT CN231-A8 CN231-A12
CN52-A12 MPI_SD_CONT
CN231-A7 CN231-A13 CN54-7 MC203 24V CN207-1
CN51-A 9 MPI_MC_CONT CN52-A13 MPI_MC_CONT
CN231-A6 CN231-A14 CN54-8 MC203 DRV CN207-2 CL203 REGISTRATION CLUTCH
CN51-A10 M203 P/S CN52-A14 M203 P/S
CN51-A11 M203 CLK CN231-A5 CN231-A15
CN52-A15 M203 CLK
CN51-A12 NC CN231-A4 CN231-A16 CN202-1
CN52-A16 M203 NC CN54-3 SD201 24V
CN51-A13 M203 LD CN231-A3 CN231-A17 CN202-2 SD201 SHEET FEED SOLENOID/Up
CN52-A17 M203 LD CN54-4 SD201 DRV
CN51-A14 M203 F/R CN231-A2 CN231-A18
CN52-A18 M203 F/R
CN51-A15 NC CN52-A19 NC
CN51-A2 NC CN203-1
CN54-2 M201 DRV1
CN51-A3 NC CN203-2 M201 TRAY UP/DOWN MOTOR/Up
CN54-1 M201 DRV2
CN51-A4 NC

FNSCB
CN51-B1 MPI_S_IN1_1 CN231-B19 CN231-B1
CN251-1
CN52-B1 MPI_S_IN1_1 CN55-A1 PS201 5V
CN51-B2 MPI_S_IN1_2 CN231-B18 CN231-B2
CN203-2
CN52-B2 MPI_S_IN1_2 CN55-A9 PS201 IN
CN51-B3 MPI_S_IN2_1 CN231-B17 CN231-B3
CN251-3
PS201 PI PASSAGE SENSOR/Up
CN52-B3 MPI_S_IN2_1 CN55-B5 PS201 SG
CN51-B4 MPI_S_IN2_2 CN231-B16 CN231-B4
CN52-B4 MPI_S_IN2_2
CN51-B5 MPI_S_OUT1_1 CN231-B15 CN231-B5
CN52-B5 MPI_S_OUT1_1
CN51-B6 MPI S_OUT1_2 CN231-B14 CN231-B6 CN235-1 CN235-15 CN252-1
CN52-B6 MPI_S_OUT1_2 CN55-A2 PS202 5V
CN51-B7 MPI_S_OUT2_1 CN231-B13 CN231-B7 CN235-6 CN235-10 CN252-2
CN52-B7 MPI_S_OUT2_1 CN55-A10 PS202 IN PS202 NO SHEET SENSOR/Up
CN51-B8 MPI_S_OUT2_2 CN231-B12 CN231-B8 CN235-11 CN235-5 CN252-3
CN52-B8 MPI_S_OUT2_2 CN55-B6 PS202 SG
CN51-B9 MPI_OBOUT1_1 CN231-B11 CN231-B9
CN52-B9 MPI_OBOUT1_1
CN51-B10 MPI_OBOUT1_2 CN231-B10 CN231-B10 CN235-2 CN235-14 CN253-1

4
4

CN52-B10 MPI_OBOUT1_2 CN55-A3 PS203 5V


CN51-B11 SUB OUT 2 CN231-B9 CN231-B11 CN235-7 CN235-9 CN253-2
CN52-B11 MC203 DRV CN55-A11 PS203 IN PS203 SHEET SET SENSOR/Up
CN231-B8 CN231-B12 CN235-12 CN235-4 CN253-3
CN51-B12 PS201 IN CN52-B12 PS201 IN CN55-B7 PS203 SG
CN231-B7 CN231-B13
CN51-B13 PS206 IN CN52-B13 PS206 IN
CN231-B6 CN231-B14 CN235-3 CN235-13 CN254-1
CN51-B14 VR201 IN CN52-B14 VR201 IN CN55-A4 PS205 5V
CN231-B5 CN231-B15 CN235-8 CN235-8 CN254-2
CN51-B15 VR202 IN CN52-B15 VR202 IN CN55-A12 PS205 IN PS205 TRAY LOWER LIMIT SENSOR/Up
CN51-B16 NC CN52-B16 NC CN55-B8 PS205 SG CN235-13 CN235-3 CN254-3
CN52-B17 NC
CN52-B18 NC CN235-4 CN235-12 CN255-1
CN55-A5 PS204 5V
CN52-B19 NC CN235-9 CN235-7 CN255-2
CN55-B1 PS204 IN PS204 TRAY UPPER LIMIT SENSOR/Up
CN235-14 CN235-2 CN255-3
CN55-B9 PS204 SG

CN55-A6 NC
CN55-B2 NC
CN55-B10 NC
CN235-5 CN235-11 CN291-1
CN55-A7 VR201 5V
CN235-10 CN235-6 CN291-2
CN55-B3 VR201 IN VR201 SHEET SIZE VR/Up
CN235-15 CN235-1 CN291-3
CN55-B11 VR201 SG

CN55-B2 NC
CN55-B4 NC
CN55-B12 NC

5
5

CN56-5 MC202 24V CN204-1


CN56-6 MC202 DRV CN204-2 CL202 CONVEYANCE CLUTCH/Lw

CN56-3 SD202 24V CN205-1


CN205-2 SD202 SHEET FEED SOLENOID/Lw
PIDB

CN56-4 SD202 DRV

CN56-2 M202 DRV1 CN206-1


CN56-1 M202 DRV2 CN206-2 M202 TRAY UP/DOWN MOTOR/Lw

CN256-1
CN53-A1 PS206 5V
CN256-2
CN53-A11 PS206 IN PS206 PI PASSAGE SENSOR/Lw
CN256-3
CN53-B 6 PS206 SG
CN237-1 CN237-3 CN259-1
CN53-A4 PS209 5V
CN237-2 CN237-2 CN259-2
CN53-A14 PS209 IN PS209 TRAY UPPER LIMIT SENSOR/Lw
CN237-3 CN237-1 CN259-3
CN53-B9 PS209 SG
6
6

CN236-1 CN236-3 CN260-1


CN53-A5 PS210 5V
CN236-2 CN236-2 CN260-2
CN53-A15 PS210 IN PS210 TRAY LOWER LIMIT SENSOR/Lw
CN236-3 CN236-1 CN260-3
CN53-B10 PS210 SG

CN238-1 CN238-12 CN257-1


CN53-A2 PS207 5V
CN238-5 CN238-8 CN257-2
CN53-A12 PS207 IN PS207 NO SHEET SENSOR/Lw
CN238-9 CN238-4 CN257-3
CN53-B 7 PS207 SG

CN53-A3 PS208 5V CN238-2 CN238-11 CN258-1


CN53-A13 PS208 IN CN238-6 CN238-7 CN258-2
CN238-10 CN238-3 CN258-3
PS208 SHEET SET SENSOR/Lw
CN53-B8 PS208 SG

CN53-A6 PS211 NC
CN53-B1 PS211 NC
CN53-B11 PS211 NC

CN53-A7 PS212 5V CN238-3 CN238-10 CN262-1


CN53-B2 PS212 IN CN238-7 CN238-6 CN262-2
CN238-11 CN238-2 CN262-3
PS212 SHEET SIZE SENSOR/Lw
CN53-B12 PS212 SG

CN53-A8 PS213 NC
CN53-B3 PS213 NC
CN53-B13 PS213 NC
7
7

CN53-A9 VR202 5V CN238-4 CN238-9 CN292-1


CN53-B4 VR202 IN CN238-8 CN238-5 CN292-2
CN238-12 CN238-1 CN292-3 VR202 SHEET SIZE VR/Lw
CN53-B14 VR202 SG

CN53-A10 NC
CN53-B5 NC
CN53-B15 NC

CN232-1 CN299-1
CN58-1 5V
CN232-2 CN299-2
CN58-2 LED1
CN232-3 CN299-3
CN58-3 LED2
CN232-4 CN299-4
CN58-4 LED3
CN232-5 CN299-5
CN58-5 LED4
CN232-6 CN299-6
CN58-6 LED5
CN232-7 CN299-7
CN58-7 LED6
PIOB

CN232-8 CN299-8
CN58-8 LED7
CN232-9 CN299-9
CN58-9 SW201 IN
CN232-10 CN299-10
CN58-10 SW202 IN
CN232-11 CN299-11
CN58-11 SW203 IN
CN232-12 CN299-12
CN58-12 SG
8
8

Crimp
Symbol

Connector

9
9

Relay connector
Faston
I
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G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

PI-506 location list


Symbol Part name Location
M201 Tray lift motor /Up 3-C
M202 Tray lift motor /Lw 5-C
M203 Conveyance motor 3-C
CL201 Transfer clutch /Up 3-C
CL202 Transfer clutch /Lw 5-C
CL203 Registration clutch 3-C
MS201 Upper door open/close switch 2-F
PS201 Paper entrance sensor /Up 4-C
PS202 Paper empty sensor /Up 4-C
PS203 Paper set sensor /Up 4-C
PS204 Tray upper limit sensor /Up 4-C
PS205 Tray lower limit sensor /Up 4-C
PS206 Paper entrance sensor /Lw 6-C
PS207 Paper empty sensor /Lw 6-C
PS208 Paper set sensor /Lw 6-C
PS209 Tray upper limit sensor /Lw 6-C
PS210 Tray lower limit sensor /Lw 6-C
PS212 L size sensor /Lw 7-C
SD201 Separation solenoid /Up 3-C
SD202 Separation solenoid /Lw 5-C
VR201 Paper size VR /Up 5-C
VR202 Paper size VR /Lw 7-C
PIOB PI control board 7-C
PIDB PI drive board 3-E
I
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H
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G
22.20 PK-504

1
1
Field Service Ver.2.0 Sep. 2009

2
2

3
3

CN62-A 1 5V CN63-A 1 5V
CN62-A 2 5V CN63-A 2 5V
CN62-A 3 CN63-A 3 OUT-1
CN62-A 4 CN63-A 4 OUT-2
CN62-A 5 CN63-A 5 OUT-3
CN62-A 6 CN63-A 6 OUT-4
CN62-A 7 CN63-A 7 OUT-5 CN551-1
CN65-1 M801 DRV1
CN62-A 8 CN63-A 8 OUT-6 CN551-2 M801 PUNCH MOTOR
CN65-2 M801 DRV2
CN62-A 9 CN63-A 9 OUT-7
CN62-A10 CN63-A10 OUT-8
CN62-A11 CN63-A11 OUT-9
CN62-A12 CN63-A12 OUT-10
CN62-A13 N.C. CN63-A13 N.C.
CN62-A14 CN63-A14 PS801
CN62-A15 N.C. CN63-A15 N.C.
CN62-A16 N.C. CN63-A16 N.C.
CN62-A17 CN63-A17 PS802 IN
CN62-A18 CN63-A18 PS804 IN
CN62-A19 N.C. CN63-A19 N.C.
CN62-A20 N.C. CN63-A20 N.C.
CN62-B 1 N.C. CN63-B 1 N.C.
CN62-B 2 N.C. CN63-B 2 N.C.
CN62-B 3 PKSET2 CN63-B 3 PKSET2
CN62-B 4 PKSET CN63-B 4 PKSET
CN62-B 5 SIG_1 CN63-B 5

4
4

CN62-B 6 SIG_2 CN63-B 6 CN501-1

FNSCB
CN65-3 PS801 5V
CN62-B 7 SIG_3 CN63-B 7 CN501-2
CN65-4 PS801 IN PS801 PUNCH HOME SENSOR
CN62-B 8 SIG_4 CN63-B 8 CN501-3
CN65-5 PS801 SG
CN62-B 9 SIG_5 CN63-B 9
CN62-B10 SIG_6 CN63-B10
CN62-B11 SIG_7 CN63-B11
CN62-B12 SIG_8 CN63-B12
CN62-B13 SIG_9 CN63-B13
CN62-B14 SIG_10 CN63-B14
CN62-B15 M801CONT CN63-B15
CN62-B16 M801F/R CN63-B16
CN62-B17 N.C. CN63-B17 N.C.
CN62-B18 N.C. CN63-B18 N.C.
CN62-B19 SG CN63-B19 SG
CN62-B20 SG CN63-B20 SG

CN61-1 24V CN64-1 24V CN504-1


CN68-1 5V
CN61-2 PG CN64-2 PG CN504-2
CN68-2 IN1
CN504-3
CN68-3 IN2
CN504-4
CN68-4 IN3
CN504-5 PS805 PAPER EDGE SENSOR
CN68-5 IN4
CN504-6
CN68-6 IN5
CN504-7
CN68-7 SG
CN68-8 N.C.

5
5

CN504-1
CN66-2 PS804 5V PUNCH SCRAPS
CN504-2
CN66-5 PS804 IN PS804
CN504-3 BOX SET SENSOR
CN66-8 PS804 SG

CN66-3 5V NC
CN66-6 IN NC
CN66-9 SG NC
CN531-3 CN531-1 CN502-1
CN66-1 PS802 5V PUNCH SCRAPS
CN531-2 CN531-2 CN502-2
CN66-4 PS802 IN PS802
CN531-1 CN531-3 CN502-3 FULL SENSOR
CN66-7 PS802 SG
PDB

6
6

CN158-3
CN69-1 24V
CN158-9
CN69-2 24V
CN158-1
CN69-3 M802 DRVA
CN158-5 M802 PUNCH SHIFT MOTOR
CN69-4 M802 DRVA
CN158-7
CN69-5 M802 DRVB
CN158-11
CN69-6 M802 DRVB

CN505-1
CN67-1 PS803 5V
CN505-2
CN67-2 PS803 IN PS803 PUNCH SHIFT HP SENSOR
7
7

CN505-3
CN67-3 PS803 SG
8
8

Crimp
Symbol

Connector

9
9

Relay connector
I Faston
F
E
B
A

H
D
C

G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

PK-504 location list


Symbol Part name Location
M801 Punch motor 3-C
M802 Punch shift motor 6-C
PS801 Punch home sensor 4-C
PS802 Punch scraps box full sensor 6-C
PS803 Punch shift home sensor 7-C
PS804 Punch scraps box set sensor 5-C
PS805 Paper size sensor 5-C
PDB Punch drive board 3-E
I
F
E
B
A

H
D
C

G
22.21 PK-505

1
1
Field Service Ver.2.0 Sep. 2009

2
2

3
3

CN62-A 1 5V CN63-A 1 5V
CN62-A 2 5V CN63-A 2 5V
CN62-A 3 OUT-1 CN63-A 3 OUT-1
CN62-A 4 OUT-2 CN63-A 4 OUT-2
CN62-A 5 OUT-3 CN63-A 5 OUT-3
CN62-A 6 OUT-4 CN63-A 6 OUT-4
CN62-A 7 OUT-5 CN63-A 7 OUT-5
CN62-A 8 OUT-6 CN63-A 8 OUT-6
CN62-A 9 OUT-7 CN63-A 9 OUT-7 CN551-1-2
CN65-1 M301 DRV1
CN62-A10 OUT-8 CN63-A10 OUT-8
CN65-2 N.C. CN551-2-1 M301 PUNCH MOTOR
CN62-A11 OUT-9 CN63-A11 OUT-9
CN65-3 M301 DRV2
CN62-A12 OUT-10 CN63-A12 OUT-10
CN62-A13 N.C. CN63-A13 N.C.
CN62-A14 PS301 CN63-A14 PS301

4
4

CN62-A15 N.C. CN63-A15 N.C.


CN62-A16 N.C. CN63-A16 PS306IN
CN62-A17 PS302IN CN63-A17 PS302IN CN501-1
CN67-9 PS301 5V
CN62-A18 PS304IN CN63-A18 PS304IN CN501-2 PUNCH HP SENSOR
CN67-8 PS301 IN PS301
CN62-A19 SUBIN0 CN63-A19 SUBIN0 CN501-3
CN67-7 PS301 SG
CN62-A20 N.C. CN63-A20 N.C.
CN62-B 1 N.C. CN63-B 1 N.C.
CN62-B 2 N.C. CN63-B 2 N.C. CN506-1
CN67-6 PS306 5V
CN62-B 3 PKSET2 CN63-B 3 PKSET2 CN506-2
CN67-5 PS306 IN PS306 PUNCH ENCODER SENSOR
CN62-B 4 PKSET CN63-B 4 PKSET CN506-3
CN67-4 PS306 SG
CN62-B 5 SIG_1 CN63-B 5 SIG_1

FNSCB
CN62-B 6 SIG_2 CN63-B 6 SIG_2
CN62-B 7 SIG_3 CN63-B 7 SIG_3 CN502-1
CN67-3 5V
CN62-B 8 SIG_4 CN63-B 8 SIG_4 CN502-2 PUNCH SCRAPS
CN67-2 SUBIN1 PS302
CN62-B 9 SIG_5 CN63-B 9 SIG_5 CN502-3 FULL SENSOR
CN67-1 SG
CN62-B10 SIG_6 CN63-B10 SIG_6
CN62-B11 SIG_7 CN63-B11 SIG_7
CN62-B12 SIG_8 CN63-B12 SIG_8
CN62-B13 SIG_9 CN63-B13 SIG_9
CN62-B14 SIG_10 CN63-B14 SIG_10
CN62-B15 M301CONT CN63-B15 N.C.
CN62-B16 M301F/R CN63-B16 N.C.
CN62-B17 N.C. CN63-B17 N.C.

5
5

CN62-B18 N.C. CN63-B18 N.C. CN504-1


CN68-1 PS305 5V
CN62-B19 SG CN63-B19 SG CN504-2
CN68-2 PS305 IN1
CN62-B20 SG CN63-B20 SG CN504-3
CN68-3 PS305 IN2
CN504-4
CN68-4 PS305 IN3
CN61-1 24V CN64-1 24V CN504-5 PS305 PAPER EDGE SENSOR
CN68-5 PS305 IN4
CN61-2 PG CN64-2 PG CN504-6
CN68-6 PS305 IN5
CN504-7
CN68-7 S.G.
CN504-8
CN68-8 PS305 IN6

CN503-1
PDB

CN66-6 PS304 5V
6
6

CN503-2 PUNCH SCRAPS BOX


CN66-5 PS304 IN PS304
CN503-3 SET SENSOR
CN66-4 PS304 SG

CN505-1
CN66-3 PS302 5V
CN505-2 PUNCH SHIFT HP SENSOR
CN66-2 PS302 IN PS303
CN505-3
CN66-1 PS302 SG

CN552-3
CN69-1 24V CN552-9
CN69-2 24V CN552-1
CN69-3 DRVA CN552-5 M302 PUNCH SHIFT MOTOR
CN69-4 DRVA CN552-7
CN69-5 DRVB CN552-11
CN69-6 DRVB
7
7

CN67-12 PS303 5V
CN67-11 PS303 IN
CN67-10 PS303 SG
8
8

Crimp
Symbol

Connector

9
9

Relay connector
Faston
I
F
E
B
A

H
D
C

G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

PK-505 location list


Symbol Part name Location
M301 Punch motor 4-B
M302 Punch sift motor 7-B
PS301 Punch HP sensor 4-B
PS302 Punch scraps full sensor 5-B
PS303 Punch shift HP sensor 6-B
PS304 Punch scraps box set sensor 6-B
PS305 Paper edge sensor 5-B
PS306 Punch encoder sensor 4-B
PDB Punch drive board 3-E
I
F
E
B

H
D
C
A

G
22.22 ZU

CN53- 3/1

AC CODE
CN7- 9 M10-24V
CN53- 1/3
CN7- 10 M10-DRV Conveyance motor cooling fan
CN53- 2/2
CN3- 8 M10-EM

M10

1
1

CN7- 11 24VDRV
CN7- 12 DRVSPR
CN32- 4 CN42- 1
CN5- B1 M2 24V
CN32- 5 CN42- 6
CN5- B2 M2 A
CN32- 6 CN42- 4
CN5- B3 M2 A
CN32-13 CN42- 2 1st stopper motor
CN5- B4 M2 24V

M2
CN32-14 CN42- 5
CN5- B5 M2 B
CN32-15 CN42- 3
CN5- B6 M2 B
Field Service Ver.2.0 Sep. 2009

CN32- 7 CN74- 1/13 CN43- 5


CN5- B7 M3 24V
CN32- 8 CN74- 2/12 CN43- 4

AC INRET
CN5- B8 M3 A

FT2
FT3
FT1
CN32- 9 CN74- 3/11 CN43- 6
CN5- B9 M3 A
CN32-16 CN74- 4/10 CN43- 2 2nd stopper motor
CN5-B10 M3 24V

M3
CN32-17 CN74- 5/9 CN43- 3
CN5-B11 M3 B
CN32-18 CN74- 6/8 CN43- 1
CN6-B12 M3 B
RT1 CN30- 1 CN46- 5
CN8- 1 M6 24V
CN30- 2 CN46- 4
CN5- 6 M6 B-
CN30- 3 CN46- 6

FT5
FT4
CN8- 5 M6 B
CN30- 4 CN46- 2 Conveyance motor
CN8- 4 M6 24V
M6
CN30- 5 CN46- 3
CN8- 3 M6 A-
CN30- 6 CN46- 1
CN8- 2 M6 A

CBR2
CBR1
CN32- 1 CN41- 1
CN5- A7 M1 24V
CN32- 2 CN41- 3
CN5-A12 M1 B-

FT7
FT6
CN32- 3 CN41- 4

2
2

CN5-A11 M1 B
CN32-10 CN41- 2 Registration motor
CN5-A10 M1 24V

Circuit breaker/2
Circuit breaker/1
M1

CN32-11 CN41- 5
CN5- A9 M1 A-
CN32-12 CN41- 6
CN5- A8 M1 A

CN45- 5
CN5- A1 M5 24V
CN45- 4

FT9
FT8
CN5- A2 M5 A
CN45- 6
CN5- A3 M5 A

4
3
CN45- 2 Punch shift motor
CN5- A4 M5 24V

M5
CN45- 3
CN5- A5 M5 B
CN45- 1

NF
CN5- A6 M5 B

2
1

Noise filter
FT11
FT10
CN47- 1
CN7- 7 M7-24V
CN47- 2 Punch scraps conveyance motor
CN7- 8 M7-DRV
M7

RT4 RT5

Power relay/1
RL/1

FT13
FT12
FT16

A
C
FT17
CN39- 9/6 CN52- 2
CN7- 5 MC1-24V
CN39-10/5 CN52- 1 Punch clutch
CN7- 6 MC1-DRV

3
3

FT18
CL1

B
D
FT19

FT15
FT14
CN39-11/4 CN44- 2
CN11- 1 M4-24V
CN39-12/3 CN44- 1 Punch motor
CN11- 4 M4-DRV
M4

RL/2
PGC7
CN39-1/14

FT22
FT21
CN3- 1 5VDC CN25- 1 5V
CN39-2/13
CN3- 2 PSS-IN1 CN25- 2 PSS-IN1

Power relay/2
CN39-3/12
CN3- 3 PSS-IN2 CN25- 3 PSS-IN2
CN39-4/11
CN3- 4 PSS-IN3 CN25- 4 PSS-IN3

MS1
CN39-5/10
CN3- 5 PSS-IN4 CN25- 5 PSS-IN4
CN39-6/9
CN3- 6 PSS-IN5 CN25- 6 PSS-IN5

Door switch
CN39-7/8
PESB

FT24
FT23
CN3- 7 GND CN25- 7 GND
PGC8

CN65- 1
CN39-8/7 CN65- 2
CN4- 8 P-HP2-IN

CN78- 1
CN65- 3 PS6 Punch home sensor

Coil

4
4

ZUCB

RT3

CN78- 2
CN39- 14/1 RT4
RT2

CN36-13/1 CN50- 1
CN7- 1 SD1-DRV1 CN36-12/2 CN50- 2 Gate solenoid/Lw
CN7- 2 SD1-DRV2 SD1
FG

RT7
RT6
RT8

CN36-11/3 CN51- 1
CN7- 3 SD2-DRV1
L : HOT

CN36-10/4 CN51- 2 Gate solenoid/Up


CN7- 4 SD2-DRV2 SD2
N : NEUTRAL

+V:24V
RT10 CN2-1 24VDC
+V:24V
CN2-2 24VDC CN62- 1
RT13
CN36-4/10 CN62- 2
CN4- 5 S-HP1-IN 1st stopper home sensor

5
5

CN62- 3 PS3
-V:P.G
RT11 CN2-3 24VGND

-V:P.G CN74-10/4 CN63- 1


CN2-4 24VGND
DCPS

RT12
CN36-5/9 CN74-11/3 CN63- 2
CN4- 6 S-HP2-IN 2nd stopper home sensor
CN74-12/2 CN63- 3 PS4

PGC9
CN4- 3 5V CN36-7/7 PGC5 CN74- 9/5 CN61- 3
CN4- 4 PSS-IN CN36-6/8 CN74- 8/6 CN61- 2
CN36-2/12 CN74- 7/7 CN61- 1 PS1 Passage sensor
CN4- 14 GND
PGC6
PGC10

CN68- 1
CN4- 11 EXT-PS CN36-1/13 CN74-13/1 CN68- 2
CN68- 3 PS9 Exit sensor

CN4- 2 5V CN36-8/6 CN69- 3


CN4- 12 M6 EN CN36-9/5 CN69- 2
CN36-3/11 CN69- 1 PS10 Conveyance encoder sensor
CN33- 1/4 CN31-4/1
6
6

Punch switchover CN7 -12 M8-DRV


CN33- 2/3 CN31-3/2
CN7 -11 M8-24V
M8

motor
CN67- 3
CN4- 9 P-FULLIN CN67- 2
CN67- 1 PS8 Punch scraps full sensor
Punch switchover CN33- 3/2 CN31-2/3
CN33- 4/1 CN31-1/4
CN12-1 MS2-CONT
switch CN12-2 MS2-GND
PGC3
CN4- 1 5V CN66- 1
MS2 CN4- 10 BOX-IN CN66- 2
CN66- 3 PS7 Punch scraps box set sensor
CN4- 13 GND
PGC4

CN64- 1
CN4- 7 P-HP1-IN CN64- 2
CN64- 3 PS5 Punch shift home sensor

CN20
CN106-1 MTXDOUT CN97-6/1 CN6- 8 M-RXD-IN
CN6- 9 SGND CN21
CN106-2 SGND CN97-5/2
CN106-3 XCTSIN CN97-4/3 CN6-10 P-RTS1-OUT
CN106-4 MRXDIN CN97-3/4 CN6-11 M-TXD-OUT
CN6-12 SGND
7
7

CN106-5 SGND CN97-2/5


CN106-6 XRTS1OUT CN97-1/6 CN6-13 M-CTS1-IN
CN6- 4 F-TXD-OUT CN92-6/1 CN7-1 MTXDIN
CN6- 5 SGND CN92-5/2 CN7-2 SGND
CN6- 6 F-CTS0-IN CN92-4/3 CN7-3 XCTSOUT
CN6- 1 F-RXD-IN CN92-3/4 CN7-4 MRXDOUT
CN6- 2 SGND CN92-2/5 CN7-5 SGND
CN6- 3 P-RTS0-OUT CN92-1/6 CN7-6 XRTS1IN

CN 9- 7 F-TXD-OUT CN90-12
CN 9- 2 SGND CN90-11
CN 9- 9 P-REQ-OUT CN90-10
CN 9- 4 SGND CN90- 9
CN 9- 11 F-ACK-IN CN90- 8
CN 9- 6 SGND CN90- 7
CN 9- 1 F-RXD-IN CN90- 6
CN 9- 8 SGND CN90- 5
CN 9- 3 F-REQ-IN CN90- 4
CN 9- 10 SGND CN90- 3
CN 9- 5 P-ACK-OUT CN90- 2
CN 9- 12 SGND CN90- 1
CN 9- 13
CN95- 1 CN10- 1 M-RXD-IN
8
8

CN95- 2 CN10- 2 SGND


CN95- 3 CN10- 3 M-REQ-IN
CN95- 4 CN10- 4 SGND
CN95- 5
FS

CN10- 5 M-ACK-OUT
CN95- 6 CN10- 6 SGND
MAIN BODY

CN95- 7 CN10- 7 M-TXD-OUT


CN95- 8 CN10- 8 SGND
CN95- 9 CN10- 9 P-REQ-OUT
CN95-10 CN10- 10 SGND
CN95-11 CN10- 11 M-ACK-IN
CN95-12 CN10- 12 SGND
Crimp

CN1- 1 5VDC
Symbol

CN1- 3 SGND
C

ORG
CN96- 1 CN91-1 24VDC
Connector

RED PGC1
CN96- 2 CN91-2 5VDC
BLU
CN96- 3 CN91-3 SGND
BLK PGC2
CN96- 4 CN91-4 PGND
BLK
CN96- 5 CN91-5 PGND
BLK
9
9

CN96- 6 CN91-6 FGND


D
B
A

Relay connector
I Faston
F
E
B

H
D
C
A

G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

ZU-607 location list


Symbol Part name Location
CBR1 Circuit breaker /1 2-G
CBR2 Circuit breaker /2 2-H
L Coil 4-G
DCPS DC power supply 5-G
M1 Registration motor 2-C
M2 1st stopper motor 1-C
M3 2nd stopper motor 1-C
M4 Punch motor 3-C
M5 Punch shift motor 2-D
M6 Conveyance motor 2-C
M7 Punch scraps conveyance motor 3-C
M8 Punch switchover motor 6-H
M10 Conveyance motor cooling fan 1-C
CL1 Punch clutch 3-C
MS1 Door switch 3-G
MS2 Punch switchover switch 6-H
NF Noise filter 2-G
PESB Paper edge sensor board (PESB) 3-B
PS1 Passage sensor 5-B
PS3 1st stopper home sensor 5-C
PS4 2nd stopper home sensor 5-B
PS5 Punch shift home sensor 7-C
PS6 Punch home sensor 4-C
PS7 Punch scraps box set sensor 6-C
PS8 Punch scraps full sensor 6-C
PS9 Exit sensor 6-B
PS10 Conveyance encoder sensor 6-C
ZUCB ZU control board 1-E
RL/1 Power relay /1 3-G
RL/2 Power relay /2 3-H
SD1 Gate solenoid /Lw 4-C
SD2 Gate solenoid /Up 5-C
I
F
E
B

H
D
C
A

G
22.23 TU

1
1
Field Service Ver.2.0 Sep. 2009

CN441
1 3 CN418-1
CN404-A8 24V
2 2 CN418-2
CN404-A1 LD

Power plug
3 1 CN418-3 Scraps removal motor
CN404-A7 GND

M108
CN402-A 1 5V CN411-1
CN402-B 1 S.G CN411-2
CN411-3

Inlet
CN402-A 3 CONT
CN402-A 4 CLK CN411-4

FT:
CN411-5

FT:
CN402-A 6 F/R
CN402-A 5 PLL CN411-6
CN411-7 NC Conveyance motor
CN402-A 2 BLK

M101

SPS-51T-187
CN411-8

2
2

SPS-51T-187
CN402-A14 P.G

FT:
CN402-A13 P.G CN411-9

FT:
CN402-A12 24V CN411-10
CN402-A11 24V CN411-11

SPS-61T-250
CBR

SPS-61T-250
CN436-1 CN451-1

FT:
FT:
CN402-B13 5V
CN402-A 7 IN CN436-2 CN451-2
CN436-3 CN451-3 PS101 Entrance sensor
CN402-B 6 GND

Circuit breaker

SPS-61T-250
SPS-61T-250
CN402-B 9 5V

FT:
FT:

B
B FT:
CN402-B10 5V CN402-B12 5V CN456-1
FT: CN456-2
SPS-01T-187 CN402-A 8 IN PS107 Scraps box sensor
CN402-B 5 GND CN456-3

SPS-01T-187
SPS-51T-187
SPS-51T-187

RL2
RL1

FT:
FT:

Relay /2
Relay /1
FT: CN435-1 CN470-1

FT:
SPS-01T-187 CN402-B11 5V
CN402-B 8 S.G

A
LED101 Scraps box full LED

SPS-51T-187
CN435-3 CN470-3

SPS-51T-187
CN402-B 4 GND

A
CN402-B 7 S.G

SPS-01T-187
CN402-A 9 IN CN437-1 CN459-1

CN437-3 CN459-3 PS109 Scraps box full sensor

3
3

CN402-B 3 GND

FT:SPS-61T-250
FT:SPS-61T-250
CN407 1 DRV CN412-1
CN407 2 DRV CN412-2 Blade motor
M102

Ferrite
(CN408- 1 5V) CN456-1
CN408- 2 IN CN456-2
Blade

CN456-3 MS101 Blade home switch


CN408- 3 GND

CN406-A 2 24V CN413-1

FT:SPS-61T-250
FT:SPS-61T-250
CN406-A 3 24V CN413-2
CN406-A 4 DRVA CN413-3
CN406-A 5 DRVA CN413-4 Stopper motor
CN413-5
M103

CN406-A 6 DRVB

MS2
CN413-6

Front door
CN406-A 7 DRVB

interlock switch
CN406-A 8 24V CN414-1 Stopper
CN414-2
CN406-A 9 DRV release motor

4
4

M104

FT:SPS-61T-250
FT:SPS-61T-250
CN406-B 3 5V CN452-1
CN406-B 7 IN CN452-2
CN452-3 PS102 Conveyance sensor

CN490-1
CN405-B10 GND
CN453-1
Stopper

CN406-B 2 5V
CN406-B 6 IN CN453-2
PS103 Stopper home sensor

Coil
CN406-B 9 GND CN453-3

CN406-B 1 5V CN454-1
CN406-B 5 IN CN454-2 Stopper
CN454-3 PS104
CN406-B 8 GND release home sensor

CN490-2
CUTDEC
5V

CN403-1 24V CN415-1


CN415-2 Press motor
CN403-2 DRV
M105

CN403-3 5V CN455-1
L : HOT
CN455-2

5
5

Press

CN403-4 IN PS105 Press home sensor


N : NEUTRAL CN403-5 GND CN455-3
TUDB

+V:24V CN409- 1 24V CN441 CN440


CN406-A10 5V 1 3 CN438-10 3 1 CN459-1
CN406-B 4 IN 2 2 CN438- 9 2 2 CN459-2
3 1 CN438- 8 1 3 CN459-3 PS114 Stacker door sensor
-V:PG CN409- 2 P.G CN406-A 1 GND
DCPS

-V:PG CN409- 3 P.G


CN404-A 9 5V CN438-1 CN458-1
CN404-A 6 IN CN438-2 CN458-2
FG : FRAME GND CN438-3 CN458-3 PS113 Stacker full sensor
CN404-B 5 GND

CN404-B 4 5V CN463-1
CN404-A 2 IN CN463-2
CN463-3 PS108 Exit sensor
CN404-B 9 GND

CN404-B 3 5V CN460-1
CN404-A 3 IN CN460-2
CN460-3 PS110 Upper limit sensor
CN404-B 8 GND

CN404-B 2 5V CN461-1
CN461-2
6
6

CN404-A 4 IN PS111 Lower limit sensor


CN404-B7 GND CN461-3
Stacker

CN404-B 1 5V CN462-1
CN404-A 5 IN CN462-2
CN462-3 PS112 Pusher home sensor
CN404-B 6 GND

Stacker interlock switch /1


MS3 FT:#110
CN405- 1 DRV CN438-4 CN442-1 CN442-2 CN438-5 CN417-2
CN417-1 Pusher motor
CN405- 2 DRV
Stacker interlock switch /2
MS4 FT:#110
CN405- 3 DRV CN438-6 CN442-3 CN442-4 CN438-7 CN416-1
CN416-2 Holder motor
CN405- 4 DRV
M107 M106

CN491-15 CN491- 1
CN401-A 1 CN41-A 1 M101_CONT
CN491-14 CN491- 2
CN401-A 2 CN41-A 2 M101_CLK
CN491-13 CN491- 3
CN401-A 3 CN41-A 3 M101_BLK
CN491-12 CN491- 4
CN401-A 4 CN41-A 4 M101_PLL
CN491-11 CN491- 5
CN401-A 5 CN41-A 5 M102_CONT
CN491-10 CN491- 6
CN401-A 6 CN41-A 6 M102_F/R
7
7

CN491- 9 CN491- 7
CN401-A 7 CN41-A 7 M103_DRVA
CN491- 8 CN491- 8
CN401-A 8 CN41-A 8 M103_DRVA/
CN491- 7 CN491- 9
CN401-A 9 CN41-A 9 M103_DRVB
CN491- 6 CN491-10
CN401-A10 CN41-A10 M103_DRVB/
CN491- 5 CN491-11
CN401-A11 CN41-A11 M104_CONT
CN491- 4 CN491-12
CN401-A12 CN41-A12 M105_CONT
CN491- 3 CN491-13
CN401-A13 CN41-A13 M101_F/R
CN492-11 CN492- 4
CN401-A19 CN41-A14 TU_SIN1-2
CN492- 9 CN492- 6
CN401-B 1 CN41-A15 IN101Y
CN493- 9 CN493- 9
CN401-B18 CN41-B 1 PS101_IN
CN492- 7 CN492- 8
CN401-B 3 CN41-B 2 PS102_IN
CN492- 6 CN492- 9
CN401-B 4 CN41-B 3 PS103_IN
CN492- 5 CN492-10
CN401-B 5 CN41-B 4 PS104_IN
CN492- 4 CN492-11
CN401-B 6 CN41-B 5 PS105_IN
CN492- 3 CN492-12
CN401-B 7 CN41-B 6 PS106_IN
CN493- 1 CN493- 1
CN401-B10 CN41-B 7 PS110_IN
CN493- 2 CN493- 2
CN401-B11 CN41-B 8 PS111_IN
CN492- 1 CN492-14
CN401-B 9 CN41-B 9 PS108_IN
CN493- 4 CN493- 4
CN401-B13 CN41-B10 CUT24VDEC
CN492-14 CN492- 1
CN401-A16 CN41-B11 M107_CONT
CN493- 3 CN493- 3
CN401-B12 CN41-B12 PS112_IN
CN492- 2 CN492-13
FS-611

CN401-B 8 CN41-B13 TU_SIN1-1


CN41-B14
CN41-B15
CN42- 1
8
8

CN493- 5 CN493- 5
CN401-B14 CN42- 2 5V
CN493- 7 CN493- 7
CN401-B16 CN42- 3 S.GND
CN42- 4
CN42- 5
CN491- 2 CN491-14
CN401-A14 CN43- 1 M106_CONT
CN491- 1 CN491-15
CN401-A15 CN43- 2 M106_F/R
CN492-13 CN492- 2
CN401-A17 CN43- 3 TU-OUT-1
CN492-12 CN492- 3
CN401-A18 CN43- 4 TU-OUT-2
CN493-11 CN493-11
CN401-B20 CN43- 5 NC
CN493-10 CN493-10
CN401-B19 CN43- 6 SUBOUT 4
CN492- 8 CN492- 7
Crimp

CN401-B 2 CN43- 7 SUBOUT 5


CN401-A20 CN43- 8
Symbol

CN401-B15
CN493-12 CN493-12
CN401-B17
Connector

9
9

Relay connector
I Faston
F
E
B

H
D
C
A

G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

TU-502 location list


Symbol Part name Location
CBR Circuit breaker 2-H
Coil Coil 4-H
DCPS DC power supply 5-H
LED101 Scraps box full LED 3-D
M101 Conveyance motor 2-D
M102 Blade motor 3-D
M103 Stopper motor 4-D
M104 Stopper release motor 4-D
M105 Press motor 5-D
M106 Holder motor 7-B
M107 Pusher motor 6-B
M108 Scraps removal motor 1-D
MS2 Front door interlock switch 4-H
MS3 Stacker interlock switch /1 6-D
MS4 Stacker interlock switch /2 7-D
MS101 Blade home switch 3-D
PS101 Entrance sensor 2-D
PS102 Conveyance sensor 4-D
PS103 Stopper home sensor 4-D
PS104 Stopper release home sensor 4-D
PS105 Press home sensor 5-D
PS107 Scraps box sensor 2-D
PS108 Exit sensor 6-D
PS109 Scraps box full sensor 3-D
PS110 Upper limit sensor 6-D
PS111 Lower limit sensor 6-D
PS112 Pusher home sensor 6-D
PS113 Stacker full sensor 5-C
PS114 Stacker door sensor 5-C
RL1 Relay /1 3-H
RL2 Relay /2 3-I
TUDB TU drive board 1-F
I
F
E
B

H
D
C
A

G
YEL

YEL 6 1
YEL MP6 +24VI [24] SPARE
BLU 5 2

P7
MP5 [ 24]
BLK 4
22.24 GP/MK

NEUT [0]
ORG 3

P6
NEUT [0]

CAP
RED 2 1
NEUT [0] +24VI [24] Back Gauge

COUNTER

ROTATION
WHT 1 2

Punch Motor
BRN

P8

10 MFD/370V
CLOCKWISE
[ 115/230] [ 24] Solenoid

1
1

1
+24VI [24]
2 Punch Clutch

P9
[ 24]

1
Field Service Ver.2.0 Sep. 2009

+24VI [24]
2 Punch Brake

P10
[ 24]
YEL

PINS 1 AND 4 ONLY


MOTOR CONNECTIONS
1
+24VI [24] SPARE
YEL 6 2
P11

NOTE: ALTERNATE CONSTRUCTION


YEL MX6 [ 24]
BLU 5
MX5
BLK 4
NEUT [0]
BRN 3 1

P5

CAP
NEUT [0] +24VI [24] Divert
RED 2 2
P12

NEUT [0] [ 24] Solenoid

ROTATION
ORG WHT 1

10 MFD/370V
CLOCKWISE
[ 115/230]

Transport Motor
1
GND [0]
2
P24

GND [0]
GROUND

2
2

N
1
+24VI [24]
2
CN1

GND [0]
P26

1
+5V [5]
2
GND [0]

LINE FILTER
3

Main Switch

115/230VAC IN
2 4 M1PMW
NEUT [0] [ 5]
1 5
P31

P1
CN2

GND [0]
MOTOR CONTROLLER

LINE [115/230] 6 M1AW


[ 5]

L
7
GND [0]
8
CN3
2 RED

4 GRN
5 BLK
1 BLU

3 ORG

3
3

OV 4
3
GND [0]
OV
2
GND [0]
+24V
P3

CN2

1
+24V [24]
+24V
+24V [24]
24VDC / 200 W
Motor

CN1
POWER SUPPLY
Stepper
Entrance

NEUTRAL 3
NEUT [0] 1
2 +24VI [24]
P2

LINE 1 2
CN1

LINE [115/230] GND [0]


P27

4 1

4
4

GND [0] +5V [5]


SW 3 2
Die Set Switch [ 5] GND [0]
3
P15

2
GND [0] 4 M2PMW
SW 1
[ 5] [ 5]
5
MOTOR CONTROLLER

GND [0]
P32
CN2

6 M2AW
Chip Tray Switch [ 5]
7
GND [0]
8
CN3

SW-N.O.
+24VI 4
[ +24VI]
3
2 RED

4 GRN
5 BLK
1 BLU

3 ORG

+24V [24]
P14

2
PUNCH CONTROLLER PCB

GND [0]
SW 1
[ 5]
Door Switch

SW-N.C.

5
5

Exit

Motor

ICTS1 6 [ 5]
Stepper

5 GND [0]
ITXD1 4 [ 5]
P36

IRTS1 3 [ 5]
UP CN2

2
GND [0]
IRXD1 1 [ 5] N.C.
FS-528/611

1
[ 5]
2 SPARE
P28

GND [0]

1
+5V [5]
2 Chip Tray
ORTS3 4 [ 5] [ 5]
P40

3 Full Sensor
IRXD3 3 [ 5] GND [0]
IRTS1 2 [ 5]
P37

ORXD1 1
UP CN4

[ 5] 1
+5V [5] LTR / A4 Only for A4 base
2
[ 5] Jumper
P41

3
GND [0] connector
6
6

10 +5V [5]
9 1
+5V [5] +5V [5]
8 2
GND [0] [ 5] SPARE
P35

7 3
GND [0] GND [0]
EXIT PS 6 [ 5]
RESERVE 5 [ 5]
P38

4 1
GND [0] +5V [5] Punch
3 2
UP, DN CN3

GND [0] [ 5] Flag


P34

2 3
+5V [5] GND [0] Sensor (S9)
GP-501

1
+5V [5]
1
+5V [5]
2 Bypass
[ 5]
P33

3 Sensor (S8)
GND [0]
ITXD3 8 [ 5]
ICTS3 7 [ 5]
ITXD2 6 [ 5] 1
+5V [5]
5 2 Exit
GND [0] [ 5]
P22

ICTS2 4 [ 5] 3 Sensor (S7)


GND [0]
IFB
P39

IRXD2 3 [ 5]
DN CN 2&4

FNS SET 2
7
7

[ 5]
IRTS2 1 [ 5] 1
+5V [5] Stepper 2
2
[ 5] Speed
P21

3
GND [0] Sensor (S6)
[
[
[
[
[

5]
5]
5]
5]
5]

GND [0]
GND [0]
GND [0]
GND [0]
GND [0]

+5V [5]
+5V [5]
+5V [5]
+5V [5]
+5V [5]

P16
P17
P18
P19
P20

2
2
2
2
2

3
1
3
1
3
1
3
1
3
1

Enter
Speed
Punch
Module

Stepper 1
U-channel
Sensor (S4)

PUNCH CONTROLLER PCB


Sensor (S5)

Sensor (S1)
Sensor (S2)
Sensor (S3)
Back Gauge

8
8

[ ]
DC LINE

9
9

VOLTAGE

MK-724 Wiring harness


READY LOW

READY HIGH
SYMBOL TABLE

PULSE SIGNAL

SIGNAL DIRECTION

RELAY CONNECTOR
CLOSED END CONNECTOR

Main body

I
F
E
B

H
D
C
A

G
22. OVERALL WIRING DIAGRAM

bizhub PRO 950


22. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

GP-501/MK-724 location list


Symbol Part name Location
S1 Enter Sensor 8-D
S2 Stepper 1 Speed Sensor 8-D
S3 Punch Module Sensor 8-C
S4 U-channel Sensor 8-C
S5 Back Gauge Sensor 8-C
S6 Stepper 2 Speed Sensor 7-B
S7 Exit Sensor 7-B
S8 Bypass Sensor 7-B
S9 Punch Flag Sensor 6-B
- Chip Tray Full Sensor 6-B
- Exit Stepper Motor 5-A
- Entrance Stepper Motor 3-A
- Punch Motor 1-F
- Transport Motor 1-F
- Back Gauge Solenoid 1-A
- Divert Solenoid 2-A
- Punch Clutch 1-A
- Punch Brake 1-A
- Main Switch 2-E
- Die Set Switch 4-E
- Chip Tray Swich 4-E
- Door Switch 4-E
- Punch Controller PCB 1-B
- LTR / A4 Jumper 6-B
- Power supply 3-E
IFB I/F board 6-F
Field Service Ver.2.0 Sep. 2009 23. PAPER SETTING

23. PAPER SETTING

bizhub PRO 950


23.1 Relationship between the optimum value and the control of each of setting items by paper brand (U.S.A. paper) (for fusing hard roller)
Note
• This table lists the optimum setting values by paper brands checked for paper through by Konica Minolta. For other brands, it is scheduled that information is provided in due course upon completion of the paper through check.

Weight 40-49g/m2 50-61g/m2 62-71g/m2 72-80g/m2 81-91g/m2 92-105g/m2 106-130g/m2 131-161g/m2 162-216g/m2 217-244g/m2 245-300g/m2
Paper type LU-407/408
Fine Hammermill Fore MP (20lb) Domtar Microprint Laser Domtar Microprint Color Hammermill Color Copy Hammermill Color Copy Cover
(Smoothness: over 50 sec) Hammermill Fore MP (24lb) Copy (28lb) Cover Photo White (120g/m2) Photo white (80lb, 216g/m2)
colors (20lb)

Line speed (mm/s) 290 290 460 460 460 460 460 460 460 290 290
Fusing temp index. -30 -30 -15 -10 -10 +5 +5 +15 +15 +15 +15
Plain Appleton NCR paper Hammermill Tidal MP (20lb) 3MCG3700 Dom. Microprint Color Copy
(Smoothness: 20 to 50sec) Xero/Form II NCR0395 Domtar Recycled Copy Xerox one step image Cover (60lb, 163g/m2)
(20lb) tansfer paper for laser Dom. Microprint Color Copy
Hammermill Great White printers 3R5811 Cover (80Ib, 216g/m2)
Copy (20lb) imagedata 125micron
Xerox Multipurpose clear color laser film
Recycled (20lb) Avery 5160
Avery 5352

Line speed (mm/s) 460 460 460 460 460 460 460 460 290 290 290
Fusing temp index. -20 -15 -5 Standard temp. Standard temp. +10 +10 +15 +15 +15 +15
Embossed Springhill Digital Vellum Xerox cover (65lb)
(Smoothness: 5 to 20sec) Bristol Cover (150g/m2) Weyerhaeuser Cougar
Cover (176g/m2)
Springhill Digital Index
(Fromerlly Known as Index
Pius) (90lb)
Premium Multipurpose
4024 Index stock (90lb) Disable
Disable
Springhill Digital Index (A fusing performance is not securable.)
(Fromerlly Known as Index
Pius) (110lb)

Line speed (mm/s) 460 460 460 460 290 290 290 290
Fusing temp index. Standard temp. +5 +5 +5 +10 +10 +20 +20

1. Line speed and fusing temperature are decided by setting the paper type and paper weight.
2. Smoothness is a value measured by the Beck smoothness testing machine stipulated in the ISO 5627:1995, and the smaller the value, the coarser the paper grain. When the paper is not listed in this table and the setting condition of which
can not be found, obtain the smoothness from the paper manufacturer and select the type of paper according to the value of smoothness.

Setting of the condition for feeding


<Separation pressure adjustment> <Paper feed assist plate>
Halftone dot: Changing the paper feed separation pressure one rank weaker is recommended in case that the paper is one of the following sizes. Frame in a thick line: 4 paper feed assist plates used
B5, A5, 51/2 x 81/2
No halftone dot: Paper feed separation pressure is standard. (at the center position) Frame in a thin line: No paper feed assist plate used

Note
• When using high quality printing paper, be sure to select a setting direction in which there occurs less amount of curling after printing.
• Marked with *: Paper the classification of which of smoothness or weight has been changed from the viewpoint of performance.
23. PAPER SETTING Field Service Ver.2.0 Sep. 2009

23.2 Relationship between the optimum value and the control of each of setting items by paper brand (U.S.A. paper) (for fusing soft roller)
bizhub PRO 950

Note
• This table lists the optimum setting values by paper brands checked for paper through by Konica Minolta. For other brands, it is scheduled that information is provided in due course upon completion of the paper through check.

Weight 40-49g/m2 50-61g/m2 62-71g/m2 72-80g/m2 81-91g/m2 92-105g/m2 106-130g/m2 131-161g/m2 162-216g/m2 217-244g/m2 245-300g/m2
Paper type LU-407/408
Fine Hammermill Fore MP (20lb) Domtar Microprint Laser Domtar Microprint Color Hammermill Color Copy Hammermill Color Copy Cover
(Smoothness: over 50 sec) Hammermill Fore MP (24lb) Copy (28lb) Cover Photo White (120g/m2) Photo white (80lb, 216g/m2)
colors (20lb)

Line speed (mm/s) 290 290 460 460 460 460 460 290 290 290 290
Fusing temp index. -15 -15 Standard temp. +5 +5 +10 +10 +10 +10 +10 +10
Plain Appleton NCR paper Hammermill Tidal MP (20lb) 3MCG3700 Dom. Microprint Color Copy
(Smoothness: 20 to 50sec) Xero/Form II NCR0395 Domtar Recycled Copy Xerox one step image Cover (60lb, 163g/m2)
(20lb) tansfer paper for laser Dom. Microprint Color Copy
Hammermill Great White printers 3R5811 Cover (80Ib, 216g/m2)
Copy (20lb) imagedata 125micron
Xerox Multipurpose clear color laser film
Recycled (20lb) Avery 5160
Avery 5352

Line speed (mm/s) 460 460 460 460 460 460 460 290 290 290 290
Fusing temp index. -15 -5 +5 +10 +10 +10 +10 +10 +10 +10 +10
Embossed Xerox cover (65lb) Springhill Digital Vellum
(Smoothness: 5 to 20sec) Weyerhaeuse Cougar Bristol Cover (150g/m2)
Opaque Cover (65lb)

Disable
Disable
(A fusing performance is not securable.)

Line speed (mm/s) 460 290 290 290 290 290 290
Fusing temp index. +10 +10 +10 +10 +10 +10 +10

1. Line speed and fusing temperature are decided by setting the paper type and paper weight.
2. Smoothness is a value measured by the Beck smoothness testing machine stipulated in the ISO 5627:1995, and the smaller the value, the coarser the paper grain. When the paper is not listed in this table and the setting condition of which
can not be found, obtain the smoothness from the paper manufacturer and select the type of paper according to the value of smoothness.

Setting of the condition for feeding


<Separation pressure adjustment> <Paper feed assist plate>
Halftone dot: Changing the paper feed separation pressure one rank weaker is recommended in case that the paper is one of the following sizes. Frame in a thick line: 4 paper feed assist plates used
B5, A5, 51/2 x 81/2
No halftone dot: Paper feed separation pressure is standard. (at the center position) Frame in a thin line: No paper feed assist plate used

Note
• When using high quality printing paper, be sure to select a setting direction in which there occurs less amount of curling after printing.
• Marked with *: Paper the classification of which of smoothness or weight has been changed from the viewpoint of performance.
Field Service Ver.2.0 Sep. 2009 23. PAPER SETTING

23.3 Relationship between the optimum value and the control of each of setting items by paper brand (European paper) (for fusing hard roller)

bizhub PRO 950


Note
• This table lists the optimum setting values by paper brands checked for paper through by Konica Minolta. For other brands, it is scheduled that information is provided in due course upon completion of the paper through check.

Weight 4 0-49g/m2 50-61g/m2 62-71g/m2 72-80g/m2 81-91g/m2 92-105g/m2 106-130g/m2 131-161g/m2 162-216g/m2 217-244g/m2 245-300g/m2
Paper type LU-407/408
Fine Clairmail (60g/m2) Mondi Color copy (90g/m2) Stora Enso 4CC (100g/m2) Mondi Color Copy (200g/m2) Stora Enso 4CC 220g Mondi IQ selection
(Smoothness: over 50 sec) Konca Minolta Color+ Smooth (280g/m2)
(90g/m2) Stora Enso 4CC (280g/m2)
Clairefontaine DCP (90g/m2)

Line speed (mm/s) 290 290 460 460 460 460 460 460 460 290 290
Fusing temp index. -30 -30 -15 -10 -10 +5 +5 +15 +15 +15 +15
Plain Mondi Maestro supreme Profi (80g/m2) Stora Enso Berga Image M-Real Data Laser (100g/ Howard Smith Replica Stora Enso Berga Cream
(Smoothness: 20 to (60g/m2) Original (80g/m2) (90g/m2) m2) (135g/m2) (250g/m2)
50sec) NAUTILUS SuperWhite Stora Enso Berga Supe- konicaminolta divider Xerox Digital Colortech+
(80g/m2) rior (100g/m2) Cards (160g/m2) (280g/m2)
Mondi Maestro Triotec Avery L7169 Mondi Maestro supreme
TCF (80g/m2) Avery L7160 (280g/m2)
Stora Enso MultiCopy
Original Off-White (75g/m2)
Favini Flying Colors
(Cream) (80g/m2)
Xerox Premium Digital
Carbonless Paper
3R99086

Line speed (mm/s) 460 460 460 460 460 460 460 460 290 290 290
Fusing temp index. -20 -15 -5 Standard temp. Standard temp. +10 +10 +15 +15 +15 +15
Embossed BIO TOP 3 extra (80g/m2)
(Smoothness: 5 to 20sec)

Disable
Disable
(A fusing performance is not securable.)

Line speed (mm/s) 460 460 460 460 290 290 290 290
Fusing temp index. Standard temp. +5 +5 +5 +10 +10 +20 +20

1. Line speed and fusing temperature are decided by setting the paper type and paper weight.
2. Smoothness is a value measured by the Beck smoothness testing machine stipulated in the ISO 5627:1995, and the smaller the value, the coarser the paper grain. When the paper is not listed in this table and the setting condition of which
can not be found, obtain the smoothness from the paper manufacturer and select the type of paper according to the value of smoothness.

Setting of the condition for feeding


<Separation pressure adjustment> <Paper feed assist plate>
Halftone dot: Changing the paper feed separation pressure one rank weaker is recommended in case that the paper is one of the following sizes. Frame in a thick line: 4 paper feed assist plates used
B5, A5, 51/2 x 81/2
No halftone dot: Paper feed separation pressure is standard. (at the center position) Frame in a thin line: No paper feed assist plate used

Note
• When using high quality printing paper, be sure to select a setting direction in which there occurs less amount of curling after printing.
• Marked with *: Paper the classification of which of smoothness or weight has been changed from the viewpoint of performance.
23. PAPER SETTING Field Service Ver.2.0 Sep. 2009

23.4 Relationship between the optimum value and the control of each of setting items by paper brand (European paper) (for fusing soft roller)
bizhub PRO 950

Note
• This table lists the optimum setting values by paper brands checked for paper through by Konica Minolta. For other brands, it is scheduled that information is provided in due course upon completion of the paper through check.

Weight 40-49g/m2 50-61g/m2 62-71g/m2 72-80g/m2 81-91g/m2 92-105g/m2 106-130g/m2 131-161g/m2 162-216g/m2 217-244g/m2 245-300g/m2
Paper type LU-407/408
Fine Clairmail (60g/m2) Mondi Color copy (90g/m2) Stora Enso 4CC (100g/m2) Mondi Color Copy (200g/m2) Stora Enso 4CC 220g Mondi IQ selection
(Smoothness: over 50 sec) Konica Minolta Color+ Smooth (280g/m2)
(90g/m2) Stora Enso 4CC (280g/m2)
Clairefontaine DCP (90g/m2)

Line speed (mm/s) 290 290 460 460 460 460 460 290 290 290 290
Fusing temp index. -15 -15 Standard temp. +5 +5 +10 +10 +10 +10 +10 +10
Plain Mondi Maestro supreme Profi (80g/m2) Stora Enso Berga Image M-Real Data Laser (100g/ Howard Smith Replica Stora Enso Berga Cream
(Smoothness: 20 to (60g/m2) Original (80g/m2) (90g/m2) m2) (135g/m2) (250g/m2)
50sec) NAUTILUS SuperWhite Stora Enso Berga Supe- konicaminolta divider Xerox Digital Colortech+
(80g/m2) rior (100g/m2) Cards (160g/m2) (280g/m2)
Mondi Maestro Triotec Avery L7169 Mondi Maestro supreme
TCF (80g/m2) Avery L7160 (280g/m2)
Stora Enso MultiCopy
Original Off-White (75g/m2)
Favini Flying Colors
(Cream) (80g/m2)
Xerox Premium Digital
Carbonless Paper
3R99086

Line speed (mm/s) 460 460 460 460 460 460 460 290 290 290 290
Fusing temp index. -15 -5 +5 +10 +10 +10 +10 +10 +10 +10 +10
Embossed BIO TOP 3 extra (80g/m2)
(Smoothness: 5 to 20sec)

Disable
Disable
(A fusing performance is not securable.)

Line speed (mm/s) 460 290 290 290 290 290 290
Fusing temp index. +10 +10 +10 +10 +10 +10 +10

1. Line speed and fusing temperature are decided by setting the paper type and paper weight.
2. Smoothness is a value measured by the Beck smoothness testing machine stipulated in the ISO 5627:1995, and the smaller the value, the coarser the paper grain. When the paper is not listed in this table and the setting condition of which
can not be found, obtain the smoothness from the paper manufacturer and select the type of paper according to the value of smoothness.

Setting of the condition for feeding


<Separation pressure adjustment> <Paper feed assist plate>
Halftone dot: Changing the paper feed separation pressure one rank weaker is recommended in case that the paper is one of the following sizes. Frame in a thick line: 4 paper feed assist plates used
B5, A5, 51/2 x 81/2
No halftone dot: Paper feed separation pressure is standard. (at the center position) Frame in a thin line: No paper feed assist plate used

Note
• When using high quality printing paper, be sure to select a setting direction in which there occurs less amount of curling after printing.
• Marked with *: Paper the classification of which of smoothness or weight has been changed from the viewpoint of performance.
Field Service Ver.2.0 Sep. 2009 23. PAPER SETTING

23.5 Conversion table of paper weight

bizhub PRO 950


Reference:
• Paper weight (g/m2) : Unit showing the mass of a 1m2 sheet of paper in gram.
• Basis Weight (lb) : The basis weight of a paper is the designated fixed weight of 500 sheets, measured in pounds, in that paper's basic sheet size.
It is important to note that the "basic size" is not the same for all types of paper.

Pa per type Bond Cover Index Bristol Tag Book


Basic size (inch) 17 x 22 20 x 26 25.5 x 30.5 22.5 x 28.5 24 x 36 25 x 38
(mm) 432 x 559 508 x 660 648 x 775 572 x 724 610 x 914 635 x 965
Paper weight (g/m2) (lb) (lb) (lb) (lb) (lb) (lb)
40.0 10.7 14.8 22.2 18.3 24.6 27.1
50.0 13.3 18.5 27.7 22.8 30.8 33.8
52.3 13.9 19.4 29.0 23.9 32.2 35.4
54.2 14.4 20.1 30.0 24.7 33.3 36.7
60.2 16.0 22.3 33.3 27.5 37.0 40.7
64.0 17.0 23.7 35.4 29.2 39.4 43.3
66.3 17.7 24.6 36.7 30.3 40.8 44.9
68.7 18.3 25.4 38.0 31.4 42.3 46.5
72.3 19.3 26.8 40.0 33.0 44.5 48.9
75.9 20.2 28.1 42.0 34.7 46.7 51.3
80.0 21.3 29.6 44.3 36.5 49.2 54.1
83.7 22.3 31.0 46.4 38.2 51.5 56.6
88.0 23.4 32.6 48.7 40.2 54.1 59.5
90.0 24.0 33.3 49.8 41.1 55.4 60.9
98.3 26.2 36.4 54.4 44.9 60.5 66.5
100.0 26.6 37.0 55.4 45.7 61.5 67.6
104.7 27.9 38.8 58.0 47.8 64.4 70.8
108.0 28.8 40.0 59.8 49.3 66.4 73.1
110.0 29.3 40.7 60.9 50.2 67.7 74.4
120.0 32.0 44.4 66.5 54.8 73.8 81.2
127.9 34.1 47.4 70.8 58.4 78.7 86.5
130.0 34.6 48.1 72.0 59.4 80.0 87.9
140.0 37.3 51.8 77.5 63.9 86.1 94.7
150.0 39.9 55.5 83.1 68.5 92.3 101.5
160.0 42.6 59.2 88.6 73.1 98.4 108.2
170.0 45.3 62.9 94.2 77.6 104.6 115.0
180.0 47.9 66.7 99.7 82.2 110.7 121.8
190.0 50.6 70.4 105.2 86.8 116.9 128.5
200.0 53.3 74.1 110.8 91.3 123.1 135.3
210.0 55.9 77.8 116.3 95.9 129.2 142.1
220.0 58.6 81.5 121.8 100.5 135.4 148.8
230.0 61.3 85.2 127.4 105.0 141.5 155.6
240.0 63.9 88.9 132.9 109.6 147.7 162.4
250.0 66.6 92.6 138.5 114.2 153.8 169.1
260.0 69.2 96.3 144.0 118.7 160.0 175.9
270.0 71.9 100.0 149.5 123.3 166.1 182.7
280.0 74.6 103.7 155.1 127.9 172.3 189.4
290.0 77.2 107.4 160.6 132.4 178.4 196.2
300.0 79.9 111.1 166.2 137.0 184.6 203.0
Divisor 3.7548 2.7006 1.8056 2.1899 1.6253 1.4782
23. PAPER SETTING Field Service Ver.2.0 Sep. 2009
bizhub PRO 950

Blank page
© 2009 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Printed in Japan
Use of this manual should be strictly supervised to avoid
CCA0Y5-M-FE2-0000
disclosure of confidential information.

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