ORGANISE

PERSONAL WORK
PRIORITIES
Akshay K. Tapsee
Week 1
WELCOME GUYS

LET'S GET TO KNOW EACH OTHER

LETS GET STARTED

CAMPUS
RULES
 BREAKS
MOBILE
PHONES
SAFETY
1. attendance SMOKING
3. Evacuation
Sheet
procedures
2. Facilities and
and meeting
local hazards (i.e
point
cords and steps)
 GROUND RULES FOR
PARTICIPTION
SMILE

SUPPORT AND
ENCOURAGE OTHERS
BE ON TIME

WHEN SOMEONE IS
CONTRIBUTING EVERYONE FOCUS DISCUSSION ON
ELSE IS QUIET TOPIC

BE PATIENT WITH SPEAK TO THE TRAINER

OTHERS WHO MAY IF YOU HAVE ANY
NOT BE GRASPING CONCERNS
THE IDEAS
APPLICATION OF
THE UNIT
This unit describes the skills and knowledge
required to organise personal work schedules,

to monitor and obtain feedback on work

performance and

to maintain required levels of

competence.
The unit applies to individuals who
apply a broad range of competencies in
exercise discretion and judgement and
various work contexts.
ELEMENT 1: ORGANISE AND
COMPLETE OWN WORK
1.3 Identify factors affecting
SCHEDULE achievement of work objectives

1.1 Develop work goals and key

performance indicators (KPIs)
1.4 Develop personal work plans
according to task and
organisational requirements

1.2 Prioritise workload according to

task timeframes
1.1 DEVELOP WORK GOALS AND KEY PERFORMANCE
INDICATORS (KPIS) ACCORDING TO TASK AND
ORGANISATIONAL REQUIREMENT

Goals
A GOAL IS WHAT THE BUSINESS AIMS TO
ACHIEVE, AND USUALLY BASED ON THE
BUSINESS VISION AND MISSION. IT IS THE
PURPOSE OF THE BUSINESS

USUALLY GOALS ARE BROAD RANGING AND

CONTINOUS OR LONG TERM
FOR EXAMPLE:
A business might aim to become
financially viable within the next 12
months
WORK GOALS
WORK GOALS CAN BE PERSONAL
GOALS AND TEAM GOALS AND
ORGANISATIONAL GOALS
GOALS ARE USED TO HELP A BUSINESS GROW AND
ACHEIEVE ITS OBJECTIVES.

THEY HELP THE BUSINESS DESCRIBE WHAT IT

WANTS TO ACCOMPLISH
OBJECTIVES ARE STRATEGIES TO ATTAIN THE
IDENTIFIED GOALS

KPIS DEFINE AND MEASURE PROGRESS TOWARDS

REACHIG THOSE GOALS
 THESE TARGETS MAY RELATE TO
BUDGETARY TARGETS, PRODUCTION

OBJECTIVIES TARGETS, SALES TARGETS, AND OTHER

AREAS

OBJECTIVES ARE MORE SPECIFIC. THEY ARE THE EXAMPLE:

MEASURABLE TARGETS ASSOCIATED WITH ACHIEVING The same business may set an
objective to increase sales profits
THE GOAL
by 15% within 6 months
 OBJECTIVES ARE MUCH NARROWER
THAN GOALS, THEY DEFINE THE
STRATEGIES AND
IMPLEMENTATION STEPS THAT YOU
WILL USE TO ACHIEVE YOUR
BUSINESS GOALS

UNLIKE GOALS, OBJECTIVES ARE

PRECISE. OFTEN THE ACRONYM
APPLIED TO OBJECTIVES ARE SMART
SMART OBJECTIVES
 SMART OBJECTIVES

They must be Achievable - meaning you

need to be able to achieve them with the
resources you have and

they must be realistic. For example:

Meaning, they need to be Specific
Asking a business to grow from zero to
enough to understand what they
five million dollars in the first year may
are focused on and
not be realistic

must be Measurable and finally, they must be time oriented-

having a timeframe assigned as to when
the objective should be achieved.
 Reporting deadlines
WORK GOALS AND
OBJECTIVES MAY INCLUDE
THE FOLLOWING:

Sales targets
Budgetary targets

team and individual learning goals

Production targets

Team participation
KEY PERFORMANCE
INDICATORS WHEN WE TALK ABOUT OBJECTIVES AND
KPIS, WE OFTEN TALK ABOUT THEM
BEING SMART
KPIS ARE CREATED BASED ON BUSINESS
OBJECTIVES
The aim of KPI measurement is to eliminate
variance and improve conformity
For example: a KPI for the business may
be to obtain 40-50% of its income from
return customers.
 KPI
A Key Performance Indicator is a specific performance
measure that will indicate your progress towards and
achievement of a particular goal or objective
EXAMPLE
a KPI might be to sell $5,000 of product
KPIS

X in the next quarter.

You can track your progress

each month to see how much
of Product X has been sold in
that month.

A KPI provides a good quantitative

measure against which you can
monitor achievement of your goals
and objectives.
KPIS MAY INCLUDE
THE FOLLOWING:
Solve ll customer enquiries
within 12 hours

Boost Sales by 10%

in the next quarter

Increase profits level by 20%

next year
Reduce customer
service calls by half in
the next 6 months
Reduce Customer
complaints from 10% to
zero in the next 3
months
SOME REASONS YOU MAY WISH TO
MEASURE PERFORMANCE:

To learn and improve To Monitor Employee's

Performance in the Workplace

To Report and Demonstrate

Compliance
 Importance of Legislative and Organisational Requirements
In order to organise and complete your work schedule, it is important
that you understand and consider the following:

Legislative regulations, codes organisational

Comply with
requirement for of practice and policies and
various legislation
your organisation industry standards procedures

This will shape the way you work

 Legislation

What is the purpose of these in relation

to work priorities?
Fair Work Act Equal Employment Opportunity

Anti Discrimination Privacy Act

Act
Can you describe these Legislations?
WHS Act
Activity
Using table below, outline 3 pieces
of legislation that relate to your
work role.
DID YOU INCLUDE
THE FOLLOWING?

Anti Discrimination Act

Customer lodge a complaint if they
feel they have been discriminated
against on the basis of:

Age
Race
Sex
Disability
DID YOU INCLUDE
THE FOLLOWING?

Equal Opportunity Act

Equal Opportunity means treating

people in the workplace fairly
without making judgement based on
irrelevant personal charcteristics
DID YOU INCLUDE
THE FOLLOWING?

Privacy Act
Privacy laws impact the way you
can manage customers' personal
information

Your organisation will have specific

policies and procedures for handling
personal information

These may include the way you

store and dispose of information
DID YOU INCLUDE
THE FOLLOWING?
WHS Act

Outlines your broad responsibilities Codes of practice - provide practical

information on how you can meet the
Regulations - set out specific
requirements in the Act and Regulations
requirements for particular hazards
and risks, such as noise, machinery
and manual handling Regulating agency (regulator) -
administers WHS laws, inspects
workplaces, provides advice and enforces
Codes of practice - provide practical
the laws.
information on how you can meet
the requirements in the Act and
Check their website for WHS information
Regulations
and resources
DID YOU INCLUDE
THE FOLLOWING?
Fair Work Act - National Workplace relations system

Outlines Rules and obligations of

Employees and employers
In other words, it is in place for the good
of all and is not biased
Provide a balanced framework for
productive workplace relations
which promotes national prosperity
and social inclusion for all
PRIORITISATION Date: FEB 28

How do you prioritise your workload?

Status:

Make a list of tasks that needs to be done

Separate them by type or task
If necessary, break into individual components

TIME TASK STATUS TIME TASK STATUS

8:00 AM 2:00 PM

9:00 AM 3:00 PM

10:00 AM 04:00 PM

11:00 AM 05:00 PM

12:00 PM 06:00 PM

1:00 PM 07:00 PM
Prioritisation
How important and urgent is the workload
taks
When prioritising
you must ask: What would be the impact on the
organisation if you did not complete the
workload on time

Group some Delegate some

If there is not tasks together tasks
enough time to
complete tasks: Are there Review your
better ways calendar an d
you can do a make
task adjustments
Your Organization Name | SDG Progress Report 2025
THE EISENHOWER BOX
 The Eisenhower Principle

Urgent Not urgent

Priority 1
Priority 2
Crisis tasks.
Prevention. Relationship
Important Deadlines.
building. New
Pressing
opportunities. Planning.
problems

Priority 3 Priority 4
Interruptions. Time wasters. Pleasant
Not Important
Phone calls. activities. Mail.Trivial
Meetings. work.
Class Discussion
What will happen if you do not follow your
plan?

What is Procrastination?
How to overcome Procrastination?
 Procrastination is delaying or postponing an action - putting off doing something

Recognise you are Get the unpleasant

procrastinating tasks finished first up

Why are you Minimise distractions

procrastinating

Ask someone to check

Commit to the task up on you

Promise yourself a Act as you go

reward
CONTINGENCY PLANNING

Contingency planning is looking at what can go wrong in a task you are

working on and making a Plan B if this did happen:

Identify tasks that have a high risk – have a plan to deal with this risk •
What if you were a computer technician and the power went out?
What if you were a cruise ship operator and a cyclone is coming?
What if you were a project manager and couldn’t access a particular important supply?
Next Week Preparation

Students to prepare the following to be discussed in class:

Topic Stress
Signs of stress
Causes of stress
Effects of stress on the person? In the workplace?
Strategies for dealing with stress in a workplace
THANK YOU