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Mr Muhammadraza Ali 25th October 2023

263 Settle Street


Policy number
Bolton
XA20009148200
Lancashire
BL3 3DW Manage your account
hastingsdirect.com/MyAccount

Dear Mr Ali,

Your low driving score means we'll cancel your policy on 15th
November 2023.
We gave you a better price when you bought your policy, in return for keeping your score above 30.
Unfortunately, your score has fallen below this, so we'll have to cancel your policy.

Why your score is low


We measure how well you're driving by looking at your speed, acceleration, braking, cornering and
whether you're using your phone while driving. If you want to know exactly why your score fell to 30
or below, you can find the details in the Trips section of your app.

What happens next


We understand you may be disappointed about this, so to make it easier for you:

You won't be charged any cancellation fees, so you'll only have to pay for the time you've been
insured by us.

You've got 20 days to find cover with another insurer.

If you contact us and cancel the policy yourself, you won't need to declare it to any new insurers.
We'd like to thank you for trying out YouDrive and we're sorry it didn't work out on this occasion.

We're here to help


If you have any questions about this, there are lots of ways you can get in touch. Visit our Help Centre
for details.

Yours sincerely,

Julie Taylor
Operations Director
It's an offence under the Road Traffic Act to use or keep a vehicle without adequate cover in force,
unless the vehicle has been declared SORN with the DVLA, in accordance with the Continuous
Insurance Enforcement (CIE) regulations.

LH2
Hastings Direct is a trading name of Hastings Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority - firm reference number 311492. Calls
may be recorded for our mutual protection. All policies sold are subject to English Law. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex TN39 3LW
(registered in England and Wales no. 3116518).

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