Professional Documents
Culture Documents
PREPARATION
BOOKLET
It is important that you are on time for your interview, check the address
before hand and plan your route, leaving yourself plenty of time. By
arriving early, we suggest around 15 – 20 minutes early, you can sit down
and prepare yourself, this will help settle your nerves so you can go into
your interview calm and composed.
Any Questions?
At the end of the interview is normal for the interviewer to ask you if you have any questions for them.
I think it is important to think of a question you wish to ask them, this shows you are keen, but
remember to think carefully, do not ask a question that they expect you to know, as remember they
would expect you to have done your research!
Background Noise
The interviewers expect you to have the interview conducted in a very quiet environment. Candidate
should make sure there is not background noise like, honking, child crying people shouting, television or
music.
Dress Code
The best way to dress in semi-formal or formal clean and neat dressing.
Its not necessary you have to answer all question but its important you do not give the wrong answer. so,
if you don’t understand or do not exactly know the concept of the question just say sorry I do not know.
Self-Introduction
Thank you for giving me an opportunity to introduce myself .. I am native to (City Name) and
open to relocating to the UK. Currently, I am pursuing my UK NMC process for the same. I
completed my BSc or GNM Nursing degree in (year) and have extensive experience in hospitals
for past XX years.
Or
I am Bsc or GNM or MSc nursing graduate with xx years of experience, currently working in XXX
hospital. I live in xxx town in ( country/ state)
I am a self-motivated, and a disciplined soul. I am always keen to up-skill myself by learning new
things whenever I get a chance.
If Married
I am happily married with XX children or I am single and live with my parent or friends.
Next, mention your strengths and abilities:
"My real strength is my attention to detail. Quick learner, open to challenges and honest person.
When I commit to doing something, I make sure it gets done, and on time."
Conclude with a statement about your current situation:
"What I am looking for now is a company that values relations, where I can
join a strong team and have a positive impact in healthcare."
Safeguarding service users from harm is a core duty of the practising nurse.
Which includes; -
Stop abuse or neglect wherever possible;
Prevent harm and reduce the risk of abuse or neglect to adults with care and support needs;
Safeguard adults in a way that supports them in making choices and having control about how
they want to live;
Promote an approach that concentrates on improving life for the adult concerned;
Raise public awareness so that communities as a whole, alongside professionals,
play their part in preventing, identifying and responding to abuse and neglect;
Provide information and support in accessible ways to help people
understand the different types of abuse, how to stay safe and what to do to raise a concern
about the safety or well-being of an adult; and Address what has caused the abuse.
Why do you think you’re a good nurse and how can you
evidence this?
They have got to show integrity and honesty, and also courage – we want to know they’re
going to be a good advocate for their patients. They need to show they work according to
the values of the six Cs – care, compassion, competence, communication, courage and
commitment. We incorporate scenario question during the interview that will assess a
nurse’s integrity. For example: “If you witnessed a nurse administering an incorrect drug,
what would you do?” We ask for examples and to provide evidence from their career to date.
Their answer will show their thinking processes and whether they know the right procedures
to follow. We also understand the value of a happy team, so we want someone who can
demonstrate they work well in a team and have a positive, can-do attitude. We want
enthusiasm to shine through – you can see when someone’s energised by the work they do.
Question 1 : How long would it take for a litre of IV fluids to deliver at a rate of 150ml/hr?
Answer: The answer would be 6.66 hours or 6 hrs and 40 minutes.
Question 2 : If you had 0.85ml of medicine in one syringe, 5.36ml of medicine in another syringe and
8.02ml of medicine in another syringe how many ml of medicine will you have in total?
Answer: 14.23ml
Question 3: Your patient weights 68.5kg and is prescribed Dopamine at 0.2mg/kg/day. What is the
total amount of dopamine they will need?
Answer: 13.7mg
Interview Question 1: Describe a time when you felt you gave optimum care to your patient. What
did you do that made the experience so good for your patient?
Interview Question 2: You have made a mistake when treating a patient. What do you do?
Interview Question 3: Can you briefly talk me through your understanding of Safeguarding in a
Nursing environment.
Interview Question 4: What guidelines and procedures would you follow regarding urinary catheter
maintenance in order to prevent urinary tract infection (UTI)?
Interview Question 5: How would you say the 6Cs have improved the level of care you give?
Interview Question 6: Talk us through an example which demonstrates your ability to deal
effectively with emergency situations.
Interview Question 7: Describe a time when you used your communication skills to improve the care
of one of your patients.
Interview Question 8: Describe for us a time when you used your leadership skills to resolve a
difficult patient situation.
Interview Question 9: Tell us about a change you made to your working practices in order to improve
patient safety.
Interview Question 10: How would you go about ensuring that you improve the quality of the care
you give to your patients?‘
Interview Question 11: Tell us about a decision you made recently which had a positive effect on
your patient’s care.
Interview Question 12: How would you show Courage in your daily rounds. Give us a recent example.
Tell us about a time when you showed true compassion when dealing with a patient.”
For these types of questions, you will need to use the STAR or iPAR formula to structure your
answers and your example will need to be clear and strong enough to demonstrate the quality you
are being asked about.
Depending on your level they may ask a more general question such as ‘Which of the 6Cs do you
deem is most important?’ When giving an answer you must mention the equal importance of all
however you can then give an example of when you demonstrated them in your work with emphasis
on perhaps 2 or 3 in particular.
Interview Preparation
This Interview toolkit is applicable for the recruitment to permanent, fixed term, temporary, bank,
secondments and honorary posts across all grades of staff clinical and non-clinical. It will
also apply in the selection of volunteers or work placements.
Selection interviews must include alongside assessment of clinical and technical competencies,
qualifications, skills, experience and knowledge assessment of the application of Caring Behaviors
regarded as essential requirements for health care roles in the NHS.
The Workforce Vision sets out a commitment to valuing the workforce and treating people well. Putting people at
the centre of everything we do and work to a common set of values which guide the work we do, the decisions we
take and the way we treat each other.
Everyone can help whether in a clinical or non-clinical role by living and working to our shared values of: Care and
Compassion; Dignity and Respect; Openness, Honesty and Responsibility; Quality and Teamwork. Everyone who
works for the National Health Service is an essential and equal member of the team. Recruitment processes often
tend to focus on technical competencies, work experience and qualifications but there is now a need to include
selecting people with values underpinning the
Criteria Definition
Care is our core business and that of our organisation. Caring defines us and or work.
People receiving care expect it to be right for them, consistently throughout every
stage of their life.
Care refers to the personal relationship with patient, relative, carer and work
colleagues.
It is concerned with maintaining dignity and respect, reflects nature of emotional
involvement.
Reflects interpersonal interaction between two people and therapeutic interventions
Caring within the health service REQUIRES reflecting these.
Behavioural Indicators
Accessibility:
Reassuring, attentive and available at the bedside.
·
Sample Question
A patient has been admitted to your ward, for the shift you have been allocated to care
for them as their named nurse. This is their first admission to hospital, and they are
extremely anxious. Describe for us the care you would provide?
A colleague you work with has been allocated a specific piece of work, this is the first
time they have been given this task, and you notice they appear extremely anxious.
Describe what you would do in that situation?
6Cs Caring Behaviours Descriptor
2) Caring Behaviour: Compassion
Criteria Definition
Compassion is how care is given through relationships based on empathy, respect and
dignity.
It can also be described as intelligent kindness, and is central to how people perceive
their care
Behavioural Indicators
Empathy:
Conveying Concern Compassion Kindness and Sensitive to others.
·
Sample Question
You are allocated as the new named nurse for a patient who the previous day received of
the prognosis of a serious illness, they are withdrawn and uncommunicative verging on
being rude. Describe for us how you would handle this situation and your approach to their
care.
Describe a situation where your sensitivity to the patient’s perspective changed the way
you managed their care.
A work colleague appears to be withdrawn and uncommunicative and you notice verging
on being rude when communicating with other co-workers /patients and or visitors to the
department. Describe for us how you would handle this situation.
Describe a situation where you have shown empathy or sensitivity towards one of your
colleagues
6Cs Caring Behaviours Descriptor
3) Caring Behaviour: Communication
Criteria Definition
Communication is central to successful caring relationships and to effective team
working.
Listening is as important as what we say and do essential for ‘no decision about me
without me’.
Communication is key to a good workplace with benefits for those in our care and staff
alike
Behavioural Indicators
Information:
Teaching and Learning. Allow people to talk out their issue. Explaining and
·
Criteria Definition
Competence means all those working in a healthcare setting must have the ability to
understand an individual’s health and social needs
Have the expertise, clinical and technical knowledge to deliver effective care and
treatments based on research and evidence
Behavioural Indicators
Demonstrates:
Expert knowledge and use knowledge and skills effectively to promote the patient’s
·
best interest. Know when to seek assistance/refer to colleagues. Can identify safety
risks to patient care and ensure preventative measures are in place. Respects
views/wishes of the patient whilst maintaining effective relationships. Recognition of
own personal and professional limitations
Sample Question
You are on duty and another health professional is allocated a new clinical procedure protocol
to complete. They commence the procedure and then ask if you will complete it for them. You
have never undertaken this procedure on your own before. Explain what you would do in this
situation?
Can you describe at time when you felt you made the wrong decision?How did you feel and
what happened as a result?
Describe a situation where the management of a piece of work/project did not go as planned –
what happened and what did you learn from it.
CONTACT SOCIAL
P: 0330 113 6163 fb.me/staffgiant.staffing/
E: info@staffgiant.co.uk @staffgiant
W: www.staffgiant.co.uk @staff_giant
6Cs Caring Behaviours Descriptor
5) Caring Behaviour: Courage
Criteria Definition
Courage enables us to do the right thing for the people we care for and work with. To
speak up when we have concerns. To have the personal strength and vision to innovate
and to embrace new ways of working
Behavioural Indicators
Demonstrates:
Faces up to problems and takes decisive actions quickly. Knows when to take actions if
·
Sample Question
You are on duty; a situation arises that could potentially affect patient safety and you have
witnessed the same situation time and time again. No patient has ever come to harm – you
know that the team are aware of the issue. Describe for us how you would manage this
situation?
Can you tell us about a situation where you have had to advise a colleague or direct report
that they are not following correct processes /procedures regarding an area of work they are
responsible for or where you have had to flag to a line manager about performance issues
within your team. Describe for us how you approached the situation and what the outcome
was. (or ask how you would approach the scenario). How did you deal with the
colleagues/direct report’s
reaction?
Tell us about a time where you had to address a difficult situation with a colleague. Why it
was important to address the situation and what was the outcome.
Can you tell us what you would do if you overhead a colleague making an inappropriate
remark to a patient /relative or colleague?
6Cs Caring Behaviours Descriptor
6) Caring Behaviour: Commitment
Criteria Definition
A commitment to our patients and the public is a cornerstone of what we do
We need to build on our commitment to improve the care and experience of our
patients, relatives and carers
We need to apply to perform effectively as part of an integrated team and in how we
apply to work colleagues
Behavioural Indicators
Demonstrates:
Upholds standards of the profession Putting the needs of the patient first
·
Do what they say they will do and make all effort to meet patient’s needs.
Concerned about well being of colleague.
Shows consideration and respect to team members and works collaboratively.
Knows and acknowledges each colleague’s role and contribution.
Is not afraid to do what is required. Will support colleague’s whey they are under
pressure or have a heavy workload
Sample Question
You arrive on duty to find there is a short notice staff absence. The ward is busy, and the
staff skill mix is challenging, the team leader you can see is doing their best in a situation
which steadily deteriorates as workload increases through the shift. Describe for us your
actions and how you would cope in this situation?
You arrive at your work place to find that due to several members of your team being
absent this leaves your team short staffed. There is a defined time line to complete some
key tasks; your team leader/manager is doing their best to deal with the situation however
you and your colleagues are feeling under pressure due to several conflicting priorities.
Describe for us how you would cope in this situation. Tells us how you would support other
members of your team who appear to be struggling with the workload in that situation
Marking scheme
Step 4
Scoring Candidate Responses
A Scoring Matrix is provided to allow you to rate the candidate’s responses to interview
questions. It is important that all members of the interview panel use the same scoring
matrix to ensure consistency of scoring across all the candidates being interviewed for
the post:
Interview Scoring Matrix:
I) Qualifications, Clinical/Technical Competencies, Knowledge, Skills and Experience and
ii) Caring Behaviours
CONTACT SOCIAL
P: 0330 113 6163 fb.me/staffgiant.staffing/
E: info@staffgiant.co.uk @staffgiant
W: www.staffgiant.co.uk @staff_giant
sample questions for nurses interview:
1. Tell me something about yourself, your background and experience as a nurse.
2. Why did you choose this profession?
3. Why did you choose to come to the UK and which challenges do you think you will face?.
4. Explain me your career gaps (if you have any).
5. Which are your job responsibilities at your current clinic/workplace?
6. Which were your job responsibilities in the Care Home/Hospital where you have been
working, which kind of patients were you handling?
7. What do you know about this Care Home?
8. If you got a chance to change something in your profession, what would you change?
9. Which are the priorities for your patients’ care?
10. Tell a situation where you made a mistake and how you managed it.
11. You have a patient in critical care, the patient’s relatives are constantly arguing and .....
..chasing for information. How and to whom will you share the patient’s information with?
12. Tell a situation where you might have delivered bad news.
13. Make an example of equality in hospital set up.
14. Please explain about a possible insulin administration error, according to sliding scale.
15. What actions and care should you give to elderly patients with dementia?
16. How do patients’ relatives and community help for achieving health?
17. What do you do to relax your mind?
18. How do you manage a dispute between your co-workers?
19. Please explain the rights of medicine administration.
20. What would you do if you realize you had administered a wrong medication?
CONTACT SOCIAL
P: 0330 113 6163 fb.me/staffgiant.staffing/
E: info@staffgiant.co.uk @staffgiant
W: www.staffgiant.co.uk @staff_giant
sample questions for nurses interview:
21. What is diversity in the workplace? How would you manage it? Give us some examples.
22. What would you do if you hear a discussion between your co-workers regarding a
confidential information about your patients?
23. How would you handle a situation which you are completely overwhelmed by your
workload?
24. How would you handle a patient who complains about your care?
25. What do you do to help a new staff member?
26. How do you manage patients with loose stools and pressure sore?
27. Tell us the importance of record keeping.
28. How will you update your profession?
29. Explain something about near miss.
30. How do you manage stress in your workplace?
31. Tell us something about a journal you have recently read and talk about the matter.
32. Tell us about a seminar you have recently attended.
33. Suppose if a patient got seizure suddenly in a Care Home. What would you do?
34. If a patient is unconscious and not responding, then what would you do?
35. Tell me about CPR and its procedures (Depth, Ratio).
36. Do you know about the disease dementia and have you ever worked with dementia
patients before?
37. Tell me one epilepsy scenario you might have faced.
38. Tell me about urinary tract infection.
Please note that many Employers (especially in the NHS hospitals) require to
give detailed and well elaborated answers, where you talk at least 15-20
seconds each. So, we encourage candidates to do a proper research about
these topics
Final Tips to Note:
It is important as part of the introduction before commencing the interview
questions that you explain to the candidate that a series of behavioural interview
questions will be incorporated into the interview which will help determine and
assess their attitudes/values regarding Caring Behaviours. Inform the candidate
these are viewed as essential in all NHS roles both clinical and non-clinical. Explain
that their answers will be scored and used as part of the overall assessment.
Encourage the candidate to give examples of real-life situations reflecting their
normal working practice.
Overall Assessment
The assessment criteria should account equally in the overall scoring and selection:
Clinical/Technical Competencies, Qualifications, Training, Skills, Knowledge and
Experience
Evidence and Evaluation of Caring Behaviours
Other relevant information/evidence
For all candidates, to ensure fairness and standardization of the interview you must
ask to all interviewees the pre-set questions, the panel members have all agreed.
You can tailor how you phrase/ask the question to your own interview style and your
particular service area/specialty. You can ask follow up questions if you feel
you need to probe the candidate further in regards an individual’s experience
or response.
Link to Extra Interview Support
https://www.england.nhs.uk/6cs/wp-content/uploads/sites/25/2015/03/introducing-
the-6cs.pdf
Thank You