Professional Documents
Culture Documents
MULTIPLE CHOICE
8. Which of the following is the most commonly used frequency of distributing team/group incentives?
a. Monthly
b. Semiannually
c. Annually
d. Quarterly
ANS: C PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Group/Team Incentives
KEY: Bloom's: Knowledge PAGE: 166
11. Team Spark LLC, a producer of consumer goods, practiced gainsharing. After organizational
restructuring, the management has decided to replace gainsharing plans with a piece-rate system.
Which of the following is true of Team Spark LLC?
a. It provided group incentives; now it provides individual incentives.
b. It provided individual incentives; now it provides group incentives.
c. It provided group incentives; now it provides organizational incentives.
d. It provided individual incentives; now it provides organizational incentives.
ANS: A PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Variable Pay: Incentive for Performance
KEY: Bloom's: Application PAGE: 165, 167
13. AirCar LLC, a producer of consumer electronics, provided its employees an annual bonus. After a
change in management, the company has decided to replace bonuses with a stock option plan. Which
of the following statements is true of AirCar LLC?
a. It provided group incentives; now it provides organizational incentives.
b. It provided individual incentives; now it provides group incentives.
c. It provided individual incentives; now it provides organizational incentives.
d. It provided organizational incentives; now it provides individual incentives.
ANS: C PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Variable Pay: Incentive for Performance
KEY: Bloom's: Application PAGE: 165, 167
14. Group Viewer LLC, a software company, provides profit sharing plans for its employees. After
organizational restructuring, the management has decided to replace the profit sharing plan with
commissions for each employee. Which of the following is true of Group Viewer LLC?
a. It provided individual incentives; now it provides group incentives.
b. It provided individual incentives; now it provides organizational incentives.
c. It provided group incentives; now it provides individual incentives.
d. It provided organizational incentives; now it provides individual incentives.
ANS: D PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Variable Pay: Incentives for Performance
KEY: Bloom's: Application PAGE: 164, 167
15. RedCat LLC, a footwear manufacturing company, practiced gainsharing. After organizational
restructuring, the management has decided to replace gainsharing with profit sharing. Which of the
following is true of RedCat LLC?
a. It provided individual incentives; now it provides group incentives.
b. It provided organizational incentives; now it provides individual incentives.
c. It provided individual incentives; now it provides organizational incentives.
d. It provided group incentives; now it provides organizational incentives.
ANS: D PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Variable Pay: Incentive for Performance
KEY: Bloom's: Application PAGE: 166–167
17. Leah LLC, a producer of sporting goods, provided its employees with a stock option plan. After
organizational restructuring, the management has decided to replace the stock option plan with profit
sharing. Which of the following is true of Leah LLC?
a. It provided organizational incentives; now it provides individual incentives.
b. It provided organizational incentives; now it provides group incentives.
c. It provided organizational incentives; now also it provides the same.
d. It provided individual incentives; now also it provides the same.
ANS: C PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Variable Pay: Incentive for Performance
KEY: Bloom's: Application PAGE: 167–168
20. In a stock option plan, if the market price of the stock exceeds the exercise price, _____.
a. employees can then exercise the option and buy the stock
b. employees have to purchase the stock at the new price
c. employees have to forfeit their claims to the company shares
d. employees will make a loss through stock ownership
ANS: A PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Organizational Incentives
KEY: Bloom's: Comprehension PAGE: 168
21. Which of the following is an advantage of establishing employee stock ownership plans?
a. Employees are not dependent on the employers for their retirement benefits.
b. Firms can receive favorable tax treatment.
c. Firms have lesser control over organizational productivity.
d. The employees can purchase shares of company stock for an unlimited period of time.
ANS: B PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Organizational Incentives
KEY: Bloom's: Comprehension PAGE: 168
22. Which of the following is a metric of sales programs in variable pay plans?
a. Return on investment
b. Turnover costs
c. Accident rates
d. Increase in market share
ANS: D PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Organizational Incentives
KEY: Bloom's: Comprehension PAGE: 168
23. Which of the following is a metric of human resources in variable pay plans?
a. Revenue growth
b. Employee satisfaction
c. Customer satisfaction
d. Return on investment
ANS: B PTS: 1 DIF: Challenging
NAT: BUSPROG: Reflective Thinking TOP: Organizational Incentives
KEY: Bloom's: Comprehension PAGE: 168
24. According to the provisions of the _____, publicly listed companies now must allow shareholders to
vote on executive compensation.
a. Sarbanes-Oxley Act
b. Dodds-Frank Act
c. Lilly Ledbetter Fair Pay Act
d. Walsh-Healy Public Contracts Act
ANS: B PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Executive Compensation
KEY: Bloom's: Knowledge PAGE: 169
25. The “clawbacks” provision in the _____ allows a company to recover any incentive-based pay that
was paid out during the prior three years if it would not have been paid under restated financial
statements.
a. Sarbanes-Oxley Act
b. Dodds-Frank Act
c. Lilly Ledbetter Fair Pay Act
d. Walsh-Healy Public Contracts Act
ANS: B PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Executive Compensation
KEY: Bloom's: Knowledge PAGE: 169
27. _____ refer to the compensation given to an executive if he or she is forced to leave an organization.
a. Perquisites
b. Golden parachutes
c. Commissions
d. Short-term incentives
ANS: B PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Executive Compensation
KEY: Bloom's: Knowledge PAGE: 170
29. In developed countries, _____ are far more likely to provide compulsory health plans for people,
regardless of employment status.
a. privately owned organizations
b. governments
c. non-governmental organizations
d. unions
ANS: B PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Benefits and HR Strategy
KEY: Bloom's: Knowledge PAGE: 170
31. A situation in which only higher-risk employees choose and use certain benefits under a flexible
benefits plan provided by employers is referred to as _____.
a. concentration of risk
b. perceived vulnerability
c. adverse selection
d. skewed distribution effect
ANS: C PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Managing Benefits
KEY: Bloom's: Knowledge PAGE: 171
36. Dennis, the HR head of a company, is trying to convince the top management of the company to
approve a wellness program. Which of the following, if true, would be a strong argument in favor of
the program?
a. The program would exempt the company from other employee benefits.
b. The program would help in employee retention.
c. The program would be a contribution to the society.
d. The program would reduce the number of existing lawsuits against the company.
ANS: B PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Family Oriented Benefits
KEY: Bloom's: Application PAGE: 172
38. Medicare is the health insurance program that was implemented by the government in 1965 to provide
medical care primarily for:
a. disabled workers.
b. government employees.
c. people over the age of 65.
d. cancer patients.
ANS: C PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Legally Required Benefits
KEY: Bloom's: Knowledge PAGE: 174
39. Which of the following is a legally-required employee benefit that employers must provide?
a. Wellness programs
b. Unemployment compensation
c. Education assistance
d. Public-service leave
ANS: B PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Benefits Administration, Technology, and
Communication
KEY: Bloom's: Knowledge PAGE: 175
41. Jim, a 23 years old factory worker, was seriously injured when a hammer fell on his head while he was
at his work station. Jim hadn’t worn his safety helmet at the time of the accident even though the
safety rules of the company necessitate the use of safety helmets at all times. Which of the following is
true?
a. Jim can claim Social Security benefits.
b. Jim will not receive workers’ compensation because he is responsible for the injury.
c. Jim will receive severance payment when he returns to work after his injuries are healed.
d. Jim will receive workers’ compensation even though he is responsible for the injury.
ANS: D PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Legally Required Benefits
KEY: Bloom's: Application PAGE: 175
44. Every company is required to pay an unemployment tax that is based on the:
a. type of industry and its seasonal fluctuations in employment.
b. total number of employees covered under workers’ compensation.
c. employer’s total payroll cost.
d. number of claims filed by ex-employees.
ANS: D PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Legally Required Benefits
KEY: Bloom's: Comprehension PAGE: 175
45. Claudia, a legal assistant, has been vested by her employer after having worked with the employer for
ten years. This implies that:
a. she will receive the amounts contributed by both the employer and herself when she
retires.
b. she can transfer her entire pension fund balances to a new employer’s plan if she moves to
a new company.
c. she will receive the maximum amount of pension available under her company’s
retirement plan when she retires.
d. she will receive the funds her employer has contributed to the retirement plan only if she is
a member of the company while retiring.
ANS: A PTS: 1 DIF: Challenging
NAT: BUSPROG: Reflective Thinking TOP: Retirement Benefits
KEY: Bloom's: Application PAGE: 176
47. A pension plan in which retirement benefits are based on the accumulation of annual company
contributions plus interest credited each year is called a(n) _____ plan.
a. auto-enrollment
b. defined benefit
c. cash balance
d. defined contribution
ANS: C PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Retirement Benefits
KEY: Bloom's: Knowledge PAGE: 176
48. What is the minimum retirement age for employees to receive maximum Social Security benefits?
a. 64
b. 65
c. 66
d. 67
ANS: B PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Legally Required Benefits
KEY: Bloom's: Knowledge PAGE: 177
49. According to the 1986 amendment to the Age Discrimination in Employment Act (ADEA):
a. most employees cannot be forced to retire at a specific age.
b. workers should contribute to the defined benefit plans.
c. equal treatment should be given to older workers in severance situations.
d. employers can be sued by employees for age discrimination.
ANS: A PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Legal Regulation of Retirement Benefits
KEY: Bloom's: Knowledge PAGE: 177
50. Which of the following is true about the Older Workers Benefit Protection Act (OWBPA)?
a. It has set the maximum retirement age for employees to be eligible for retirements benefits
at 60 years.
b. The Age Discrimination in Employment Act was enacted in 1990 as an amendment to the
OWBPA.
c. It sets forth certain conditions that must be met when older workers are offered early
retirement.
d. The Older Workers Benefit Protection Act did not cover employees in the government
sector.
ANS: C PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Legal Regulation of Retirement Benefits
KEY: Bloom's: Comprehension PAGE: 177
52. Meredith, the general manager of an IT firm, is planning to introduce certain new strategies to control
and reduce the health care benefit costs to her company. Which of the following is most likely to be
included in her list of strategies?
a. Decreasing copayments
b. Eliminating high-deductible plans
c. Switching to consumer-driven health plans
d. Avoiding managed care
ANS: C PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Health Care Benefits
KEY: Bloom's: Application PAGE: 179–180
53. Linda works in a company that pays for the medical insurance of all its employees. However, every
time she visits her physician, she is charged $25. Her medical insurance covers the rest of the fee. This
is an example of:
a. managed care.
b. consumer-driven health plan.
c. a copayment.
d. an HMO.
ANS: C PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Health Care Benefits
KEY: Bloom's: Application PAGE: 179
54. Which of the following is one of the approaches taken by employers offering health care benefits to
control and reduce their costs?
a. Decreasing deductibles and copayments
b. Decreasing high-deductible plans
c. Increasing employee contributions
d. Providing unlimited family coverage
ANS: C PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Health Care Benefits
KEY: Bloom's: Comprehension PAGE: 179
55. _____ typically consists of approaches that monitor and reduce medical costs through restrictions and
market system alternatives.
a. Utilization review
b. Managed care
c. A medical review program
d. A medical option plan
ANS: B PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Health Care Benefits
KEY: Bloom's: Knowledge PAGE: 179
56. Preferred provider organizations (PPO) and health maintenance organizations (HMO) _____.
a. primarily aim at reducing health care costs paid by employees by putting the burden on the
employers
b. does not provide health care services to the private sector organizations
c. increase the cost borne by companies providing health care benefits
d. are the most common forms of managed care
ANS: D PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Health Care Benefits
KEY: Bloom's: Knowledge PAGE: 179–180
57. In a _____, an employer makes contributions to help employees cover their health-related expenses.
a. consumer-driven health plan
b. cash balance plan
c. self-directed health plan
d. managed care plan
ANS: A PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Health Care Benefits
KEY: Bloom's: Knowledge PAGE: 180
58. What are the requirements of the Consolidated Omnibus Budget Reconciliation Act (COBRA) with
respect to health care?
a. Employers with more than 50 employees must provide medical insurance for all full-time
employees.
b. Most employers with 20 or more employees must offer extended health care coverage to
certain groups of plan participants.
c. Widowed or divorced spouses and dependent children of former or current employees
need not be offered health care coverage.
d. Employees who are terminated need not be offered health care coverage.
ANS: B PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Health Care Benefits
KEY: Bloom's: Comprehension PAGE: 180
59. The Health Insurance Portability and Accountability Act (HIPAA):
a. requires employers with more than 50 employees to provide medical insurance for all full-
time employees.
b. requires employers to offer health coverage to contingent workers if the workers pay 50%
of the employer’s cost.
c. states that employers must offer extended health care coverage to employees even after
they leave the organization.
d. allows employees to switch health insurance from one company to another to get new
health coverage, regardless of preexisting conditions.
ANS: D PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Health Care Benefits
KEY: Bloom's: Comprehension PAGE: 181
60. _____ is the federal law that ensures the privacy of employee medical records.
a. HIPAA
b. ADEA
c. ERISA
d. FMLA
ANS: A PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Health Care Benefits
KEY: Bloom's: Knowledge PAGE: 181
61. Karen, a diabetic patient, has quit her job as an internal auditor with a bank and has joined another
company as the assistant CFO. Which of the following laws would enable Karen to switch her health
insurance plan from her former employer to her new employer?
a. ERISA
b. FMLA
c. ADEA
d. HIPAA
ANS: D PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Health Care Benefits
KEY: Bloom's: Application PAGE: 181
62. How do insurance plans offered by employers benefit employees even when employers do not pay any
of the costs?
a. Companies that do not contribute to insurance costs must offer special benefits instead.
b. Employees are offered insurance plans at lower rates through group programs.
c. Employers, though they appear to have no costs, make some indirect legal contribution.
d. The amount paid by employees are tax-free only when employers make no contribution.
ANS: B PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Financial Benefits
KEY: Bloom's: Comprehension PAGE: 181
63. Glen, a line manager, is informed that his company would be introducing a stock purchase plan for
employees. This implies that:
a. the employer will provide company stocks to employees as incentives.
b. Glen will be given a few company stocks for free, which he can later sell at the market
rate.
c. Glen can buy shares in the company at a discount.
d. Glen would be provided financial counseling on the purchase and sale of stocks.
ANS: C PTS: 1 DIF: Moderate
NAT: BUSPROG: Reflective Thinking TOP: Financial Benefits
KEY: Bloom's: Application PAGE: 182
64. Which of the following is a voluntary employee benefit that employers may provide in addition to
legally required benefits?
a. Medical plans
b. Workers’ compensation
c. Education assistance
d. Social security
ANS: C PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Benefits Administration, Technology, and
Communication
KEY: Bloom's: Knowledge PAGE: 182
65. The Worker Adjustment and Retraining Notification Act (WARN) of 1988:
a. requires employers to give 20 days’ notice of mass layoff or plant closings.
b. requires employers to give 30 days’ notice of mass layoff or plant closings.
c. mandates the payment of severance pay to employees.
d. does not mandate the payment of severance pay to employees.
ANS: D PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Financial Benefits
KEY: Bloom's: Comprehension PAGE: 182
66. Which of the following statements is true of the Family and Medical Leave Act?
a. It requires that employers allow employees to take a maximum of 12 weeks of paid leave
for caring for a spouse, child, or parent with a serious health condition.
b. It requires that employers allow employees to take a maximum of 12 weeks of unpaid,
job-protected leave for foster care placement of a child.
c. It requires that employers allow employees to take a maximum of 12 weeks of unpaid
leave during the birth of a child but not for the adoption of a child.
d. It requires that employers allow employees to take a maximum of 12 weeks of paid, job-
protected leave babysitting their 5–7 year old children during their vacations.
ANS: B PTS: 1 DIF: Moderate
NAT: BUSPROG: Analytic TOP: Family Oriented Benefits
KEY: Bloom's: Comprehension PAGE: 183
67. The Family and Medical Leave Act of 1993 requires that employers allow eligible employees to take
a maximum of _____ during any 12-month period.
a. 12 weeks of paid leave
b. 24 weeks of paid leave
c. 12 weeks of unpaid leave
d. 24 weeks of unpaid leave
ANS: C PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Family Oriented Benefits
KEY: Bloom's: Knowledge PAGE: 183
68. The Family and Medical Leave Act (FMLA) defines a _____ as one requiring in-patient care or
continuing treatment by a health care provider, for medical problems that exist beyond three
days.
a. medical leave event
b. serious health condition
c. life-threatening illness
d. qualifying event
ANS: B PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Family Oriented Benefits
KEY: Bloom's: Knowledge PAGE: 183
70. Clara, a receptionist, goes to work despite being sick to earn extra pay for not taking any sick leave.
The extra pay she’ll receive is called:
a. sick leave rebate.
b. benefit pay.
c. well pay.
d. sick-leave pay.
ANS: C PTS: 1 DIF: Easy
NAT: BUSPROG: Reflective Thinking TOP: Paid Time-off Benefits
KEY: Bloom's: Application PAGE: 185
71. A program that combines sick leave, vacations, and holidays into a total number of hours or days that
employees can take off with pay is called a(n) _____ plan.
a. consolidated time off
b. flexible benefits
c. accumulated leave
d. paid time-off
ANS: D PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Paid Time-off Benefits
KEY: Bloom's: Knowledge PAGE: 186
TRUE/FALSE
1. Variable pay plans attempt to provide tangible rewards, or incentives, to employees for performance
beyond normal expectations.
3. The most common means of providing individual variable pay are profit sharing plans and employee
stock plans.
4. Under a straight piece-rate system, wages are determined by dividing the number of units produced by
the piece rate for one unit.
5. A differential piece-rate system pays employees one piece-rate wage for units produced up to a
standard output and a higher piece-rate wage for units produced over the standard.
8. The most prevalent forms of organization-wide incentives are piece-rate systems, sales commissions,
and individual bonuses.
9. A stock option plan gives employees the right to purchase an unlimited number of shares of company
stock at a specified exercise price for a limited period of time.
10. Employee stock ownership plan is a plan designed to give employees significant stock ownership by
their employers.
ANS: T PTS: 1 DIF: Easy
NAT: BUSPROG: Analytic TOP: Organizational Incentives
KEY: Bloom's: Knowledge PAGE: 168
11. According to the Dodds-Frank Act, publicly listed companies now must allow shareholders to vote on
executive compensation.
12. The “clawbacks” provision in Dodds-Frank Act allows a company to recover any incentive-based pay
that was paid out during the prior three years if it would not have been paid under restated financial
statements.
13. Supplemental benefit plans are plans that are available to nonexecutive employees.
14. Perquisites (Perks) are special benefits, usually noncash items, for executives.
15. Compensation given to an executive if he or she is forced to leave an organization is called golden
parachute.
16. Most benefits, except for paid time off, are taxed as income to employees.
17. Developed nations are far more likely to provide compulsory, government-sponsored health plans for
all citizens.
19. In the U.S., part-time employees are most likely to receive health and life insurance benefits and paid
time off and least likely to receive retirement benefits.
20. Organizations rarely view benefits as an effective retention tool because employees generally have
very little understanding of the benefits provided by their employers.
21. Legally required benefits make up more than half of the total cost of benefits.
22. Workers cannot be asked to make financial contributions for coverage under workers’ compensation
programs.
23. An employee who is out of work and actively looking for employment can receive up to 26 weeks of
pay through unemployment compensation.
24. In companies that provide defined benefit plans, if the funding is inadequate to pay the benefits
promised, the employees must make up the shortfall.
25. Defined contribution pension plans offer employees retirement benefits that are more secure and
predictable.
27. The Employee Retirement Income Security Act (ERISA) gives participants the right to file lawsuits
for violations of the law.
28. Increasing the retirement age for employees is a strategy to keep the Social Security program
insolvent.
29. Increases in employer expenditures for health benefits are growing faster than increases in wages for
employees.
30. Copayments are costs that an insured pays for medical treatment.
31. Copayments are paid by insured individuals to cover their entire medical expenses.
32. An employee would have limited access to a company’s health plan if the employee’s spouse works
for another company that offers health insurance.
33. Divorced spouses and dependent children of former or current employees should be offered extended
health care coverage under the COBRA.
34. The federal government mandates a minimum of two weeks’ severance pay for older employees who
are asked to retire early.
35. Only employees who have worked at least 12 months and 1,250 hours in the previous year are eligible
for leave under the FMLA.
36. FMLA leave is typically paid and employers are also required to cover the workload for employees on
family leave.
37. Employees are more likely to stay with employers who provide child-care and elder-care benefits.
38. Union contracts have an impact on the number of paid holidays offered by organizations.
39. Unpaid leaves of absence generally do not cost the firm much beyond continued benefits for the
employee on leave.
40. Research has shown that absenteeism because of illness is lower when employees are not paid for sick
time.
1. List the three basic assumptions that the philosophical foundation of variable pay plans rest on.
ANS:
The philosophical foundation of variable pay rests on three basic assumptions:
ANS:
Employers use variable pay for many reasons. Some of these reasons include the following:
ANS:
Individual incentive systems tie personal effort to additional rewards for the individual employee.
Conditions necessary to use individual incentive plans are as follows:
ANS:
The two primary ways for distributing group/team rewards are as follows:
1. Same-size reward for each member: All members receive the same payout, regardless of job level,
current pay, seniority, or individual performance differences. This is the most common approach.
2. Different-size reward for each member: Employers vary rewards given to team members depending
on such factors as individual contribution to group/team results, current pay, years of experience, or
skill levels of jobs performed.
5. Define gainsharing.
ANS:
The system of sharing with employees greater-than-expected gains in profits and/or productivity is
gainsharing. Also called teamsharing or goalsharing, the focus is to increase “discretionary efforts,”
which are the difference between the maximum amount of effort a person can exert and the minimum
amount of effort that he or she needs to exert to keep from being fired.
ANS:
The primary objectives of profit sharing plans are to increase organizational performance, attract or
retain employees, improve product/service quality, enhance employee morale, and focus employees on
organizational goals and objectives.
ANS:
Employee stock ownership plans are designed to give employees significant stock ownership in their
employers.
8. Explain perquisites.
ANS:
Perquisites (Perks) are special benefits—usually noncash items—for executives. In addition, senior
managers and executives can receive annual bonuses and certain long-term incentives.
ANS:
Providing employees benefits rather than wages can be advantageous for employees because most
benefits are not taxed as income to employees. Tax-favored status means that a dollar in employee
benefits is actually worth much more to an employee.
ANS:
John is eligible to receive benefits. Some employers provide benefits to part-time employees. Some
other employers do not provide part-time employee benefits, except some paid time-off. Part-time
employees are most likely to receive paid time off and retirement benefits and least likely to receive
health and life insurance benefits. Part-time employees who receive benefits usually do so in
proportion to the percentage of full-time work they provide.
12. George is unemployed and is actively searching for a job. Is there any legal provision regarding
benefits that can help George?
ANS:
George is eligible for receiving unemployment compensation. Unemployment compensation was
established as part of the Social Security Act of 1935 to provide a minimum level of benefits for
workers who are out of work. Each U.S. state operates its own unemployment compensation system
and benefit levels and job-search provisions differ significantly from state to state. Each company pays
an unemployment tax that is based on an “experience rate,” which reflects the number of claims filed
by workers who leave. Under normal circumstances, an employee who is out of work and actively
looking for employment can receive up to 26 weeks of pay at the rate of 50% to 80% of normal pay.
Most employees are eligible. However, workers fired for misconduct or those not actively seeking
employment are generally ineligible. During times of widespread economic hardship, the government
might increase the number of weeks during which eligible workers receive benefits. In recent years,
unemployed workers collected benefits for up to 99 weeks.
ANS:
Vesting is a right associated with retirement plans. It means that an employee has a benefit that cannot
be taken away. If employees resign or are terminated before they have been employed long enough to
be vested, no pension rights accrue to them except the funds they have contributed. If employees work
for the required number of years to be fully vested, they retain their pension rights and receive the
amounts contributed by both the employer and themselves.
Another feature of some retirement plans is portability. In a portable plan, employees can move their
retirement benefits from one employer to another. Instead of requiring workers to wait until they retire
to move their retirement plan benefits, once workers have vested in a plan they can transfer their fund
balances to other retirement plans if they change jobs.
14. What are the legal regulations regarding early retirement in U.S. companies?
ANS:
Many pension plans include provisions for early retirement to allow workers to retire before the
normal retirement age. Phased retirements are alternatives being used by individuals and firms.
Historically, employees either worked full time or were retired full time. Phased retirement
allows employees to bridge between these two states while offering the company a chance to retain
important knowledge and skills. Buyout programs often include incentives such as outplacement
services, health care benefits, and a severance payment.
The Older Workers Benefit Protection Act (OWBPA) was enacted in 1990 as an amendment to the
ADEA. It requires equal treatment for older workers in early retirement or severance situations. It also
sets specific criteria that must be met if older workers are asked to sign waivers promising not to sue
for age discrimination in exchange for severance benefits during layoffs.
ANS:
For several decades, the costs of health care have escalated at rates well above those of inflation and
increases in workers’ earnings. Consequently, many employers find that dealing with health care
benefits is time consuming and expensive. Landmark legislation enacted in 2010 changed health
care in the United States, making insurance available to an additional 32 million people.
Employers offering health care benefits are taking a number of approaches to control and reduce their
costs. The most prominent strategies are changing copayments and employee contributions, using
managed care, switching to consumer-driven health plans, and increasing health preventive and
wellness efforts.
16. What are the family oriented benefits offered by employers? Which of these are mandated by the
federal government?
ANS:
FMLA mandates that employers allow a maximum of up to 12 weeks unpaid job-protected leave for
eligible employees during any 12-month period for certain situations. These include: the birth of a
child and care for the newborn within one year of birth; adoption or foster care placement of a child;
caring for a spouse, child, or parent with a serious health conditions; serious health condition of the
employee; military family members who must handle the affairs for military members called to active
duty; and 26 weeks leave to care for a military service member injured while on active duty.
17. George, a travel agent, shares some of his unused vacation time with his colleague Sam. Is such an
arrangement legal in the U.S.?
ANS:
Yes, such an arrangement is legal in the U.S. Some companies have a “use it or lose it” policy
whereby employees forfeit any vacation not used during the year. Other companies have policies to
“buy back” unused vacation time or they allow employees to donate unused vacation days to a pool
that can be used by other workers.
ANS:
To combat the high cost of benefit programs, some companies offer employees the opportunity to
purchase benefits through payroll deductions. The cost for these benefits is typically less than the
employee could purchase on his or her own because the buying power of the group reduces the cost.
Adding employee-paid voluntary benefits is becoming a popular cost-effective strategy for many
companies. It is part of a trend that gives employees choices but also makes them responsible for
selecting and funding the benefits they find valuable.
ESSAY
ANS:
In designing group/team variable pay, organizations must consider several issues. The main concerns
are how and when to distribute the incentives, and who will make decisions about the incentive
amounts.
Distribution of Group/Team Incentives: The two primary ways for distributing rewards are 1) the
same-size reward for each member or 2) a different-size reward for each member. Employers can vary
rewards given to team members depending on factors such as individual contribution to group/team
results, current pay, years of experience, or skill levels of jobs performed. The size of the group/team
incentive can be determined either by using a percentage of base pay for the individuals or the
group/team as a whole, or by offering a specific dollar amount.
Timing of Group/Team Incentives: Firms may specify pay outs to be monthly, quarterly,
semiannually, or annually, although the most common period used is annually. Shorter time periods
increase the likelihood that employees will see a link between their efforts and the performance results
that trigger award payouts. The nature of the teamwork, measurement criteria, and organizational
results must all be considered when determining the appropriate time period.
ANS:
The most basic individual incentive systems are piece-rate systems. Under a straight piece-rate system,
wages are determined by multiplying the number of units produced (such as garments sewn or service
calls handled) by the piece rate for one unit. The wage for each employee is easy to figure, and labor
costs can be accurately predicted.
A differential piece-rate system pays employees one piece-rate wage for units produced up to a
standard output and a higher piece-rate wage for units produced over the standard.
3. Explain bonuses.
ANS:
Individual employees may receive additional compensation in the form of a bonus, which is a one-time
payment that does not become part of the employee’s base pay.
A bonus can recognize performance by an employee, a team, or the organization as a whole. A very
large all or nothing bonus is called a massive kinked bonus. Another type of bonus that can be awarded
at any time is a spot bonus. Spot bonuses are given for extra time worked, extra efforts, or an
especially demanding project, and they are often given in cash, gift cards, travel vouchers, or other
noncash rewards.
ANS:
The difference between rewarding team members equally and rewarding them equitably triggers many
of the problems associated with group/team incentives. Rewards distributed in equal amounts to all
members may be perceived as unfair by employees who work harder, have more capabilities, or
perform more difficult jobs. This problem is compounded when an individual who is performing
poorly prevents the group/team from meeting the goals needed to trigger the incentive payment.
ANS:
Group/team reward systems can use different ways of compensating the group. The two most common
types of group/team incentives are team results and gainsharing.
Group/Team Results: Results to be measured may include group production, cost savings, or quality
improvement. Those results may be rewarded with cash bonuses, group awards, or some other
incentive. The results chosen may be part of a balanced scorecard that includes several pertinent results
in a combination approach.
Gainsharing: The system of sharing with employees greater-than-expected gains in profits and/or
productivity is gainsharing. Also called teamsharing or goalsharing, the focus is to increase
“discretionary efforts,” which are the difference between the maximum amount of effort a person can
exert and the minimum amount of effort that he or she needs to exert to keep from being fired. To
develop and implement a gainsharing or goalsharing plan, management identifies the ways in which
increased productivity, quality, and/or financial performance can occur and decide how some of the
resulting gains should be shared with employees. Both organizational measures and departmental
measures may be targeted, with the weights for gainsharing split between the two categories.
ANS:
As the name implies, profit sharing distributes some portion of organizational profits to employees.
The primary objectives of profit sharing plans can include the following:
Typically, the percentage of the profits distributed to employees is set by the end of the year before
distribution, although both timing and payment levels are considerations that might be determined
later. In some profit sharing plans, employees receive their portions of the profits at the end of the
year. In others, the payouts are deferred, placed in a fund, and made available to employees at
retirement or on their departure from the organization.
Drawbacks of Profit Sharing Plans: There are a number of drawbacks associated with profit sharing
plans. First, employees must trust that management will accurately disclose financial and profit
information. Second, profits may vary a great deal from year to year, resulting in windfalls or losses
beyond the employees’ control. Third, payoffs are generally far removed by time from employees’
individual efforts; therefore, higher rewards may not be obviously linked to better performance.
ANS:
Organizational incentive plans can use stock ownership in the organization to reward employees. The
goal of these plans is to get employees to think and act like “owners.”
A stock option plan gives employees the right to purchase a fixed number of shares of company stock
at a specified exercise price for a limited period of time. If the market price of the stock exceeds the
exercise price, employees can then exercise the option and buy the stock.
Firms in many industries have an employee stock ownership plan (ESOP), which is designed to give
employees significant stock ownership in their employers. One advantage of establishing an ESOP is
that the firm can receive favorable tax treatment on the earnings earmarked for use in the ESOP.
Another is that an ESOP gives employees a “piece of the action” so that they can share in the growth
and profitability of their firm.
ANS:
Executives’ total compensation packages consist of much more than just base pay. In addition to
salary, many executives are covered by regular benefits plans that are also available to nonexecutive
employees, and some may receive supplemental benefits that other employees do not receive.
Perquisites (Perks) are often provided, which are special benefits—usually noncash items—for
executives. In addition, senior managers and executives can receive annual bonuses and certain long-
term incentives. A stock option gives executives the right to buy stock in a company, usually at an
advantageous price. Finally, a golden parachute may be offered, which involves compensation given to
an executive if he or she is forced to leave the organization.
ANS:
A benefit is a tangible indirect reward provided to an employee or group of employees for
organizational membership. Benefits often include retirement plans, paid time off, health insurance,
life and disability insurance, and many more.
. Benefits can be used to create and maintain a competitive advantage for the organization. While they
represent a significant cost, benefits are an important factor in employee commitment and retention.
Attracting and retaining employees and increasing productivity are business objectives that can be
enhanced through effective design of benefit programs. Providing employees benefits rather than
wages can be advantageous for employees. Most benefits (except for paid time off) are not taxed as
income to employees. The tax-favored status means that a dollar in employee benefits is actually worth
much more to an employee.
10. Arexa, a toy manufacturing company, allows its employees to select the benefits that they would like
to attain from a list of options established by the company. What are such benefit plans called? What
are the disadvantages of using such benefit plans?
ANS:
The company is offering flexible benefit plans to its employees. A flexible benefits plan allows
employees to select the benefits they prefer from options established by the employer.
A problem with flexibility in benefit choice is that employees may choose an inappropriate benefits
package. Another problem can be adverse selection by employees, whereby only higher-risk
employees select and use certain benefits. Since many flexible plans have become so complex, they
require more administrative time and information systems to track the different choices made by
employees. Despite the disadvantages, flex plans will likely continue to grow in popularity.
11. Why is the communication of benefits important for the efficient functioning of a company?
ANS:
Employees generally do not know much about the values and costs associated with the benefits that
they receive from employers. This is in large measure due to ineffective communication by the
company. That means the investment many companies make in employee benefits may not be helping
them attract and retain workers.
Consequently, many employers develop special benefits communication systems to inform employees
about the monetary value of the benefits they provide. Some companies give individual employees a
personal statement that translates benefits into dollar amounts. These statements give employees a
snapshot of the total compensation they receive. They help employees to see the “hidden paycheck”—
the value of their benefits.
ANS:
Workers’ compensation provides security benefits to workers who are injured on the job. State laws
require most employers to provide workers’ compensation coverage by purchasing insurance from a
private carrier, state insurance fund, or self-insurance. Workers’ compensation regulations require
employers to give cash benefits, medical care, and rehabilitation services to employees for injuries or
illnesses occurring within the scope of their employment. In exchange, employees give up the right to
pursue legal actions and awards.
ANS:
There are two broad categories of retirement plans: defined benefit plans and defined contribution
plans. A traditional pension plan is one in which the employer makes required contributions and the
employee receives a defined amount each month upon retirement. Through a defined benefit (DB)
plan, employees are promised a pension amount based on age and years of service. Contributions are
based on actuarial calculations of the benefits to be paid to employees after retirement and the formula
used to determine such benefits. A defined benefit plan gives employees greater assurance of benefits
and greater predictability in the amount of benefits that will be available for retirement. These plans
reward long service.
In a defined contribution (DC) plan, contributions are made to the plan by the employer and/or
employee to fund an account for the employee’s retirement. The key to this plan is the contribution
rate; employee retirement benefits depend on fixed contributions and investment earnings. Profit-
sharing plans, employee stock ownership plans (ESOPs), and 401(k) plans are common defined
contribution plans. Because these plans hinge on the investment returns on previous contributions,
employees’ retirement benefits are somewhat less secure and predictable. But because of their
portability and other plan features, these plans are sometimes preferred by younger, shorter-term
employees.
14. Explain any three laws that affect the retirement plans of employees.
ANS:
Employee Retirement Income Security Act (ERISA): This law was enacted in 1974 following
widespread criticism of many pension plans. The purpose of this law is to insure that private pension
plans meet minimum standards. ERISA requires plans to periodically provide participants with
information about the plan features (such as vesting) and funding, benefit accrual amounts, and gives
participants the right to file lawsuits for violations of the law.
Age Discrimination in Employment Act (ADEA): This law states that most employees cannot be
forced to retire at a specific age. In many employer pension plans, “normal retirement” is the age at
which employees can retire and receive full pension benefits. Employers must decide whether
individuals who continue to work past normal retirement age (typically 65) are eligible for the standard
benefits package provided to active employees under age 65. Changes in Social Security regulations
have increased the age for full benefits past age 65, so modifications in policies may occur.
Older Workers Benefit Protection Act: The Older Workers Benefit Protection Act (OWBPA) was
enacted in 1990 as an amendment to the ADEA. It requires equal treatment for older workers in early
retirement or severance situations. It also sets specific criteria that must be met if older workers are
asked to sign waivers promising not to sue for age discrimination in exchange for severance benefits
during layoffs.
15. Which are the two important U.S. laws that govern issues related to the protection of the health of
former workers?
ANS:
Several laws have been enacted to provide protection for employees who leave their
employers, either voluntarily or involuntarily. The two most important laws passed that govern
issues related to the protection of former workers are COBRA and HIPAA.
COBRA Provisions: The Consolidated Omnibus Budget Reconciliation Act (COBRA) requires that
most employers with 20 or more full-time and/or part-time employees offer extended health care
coverage to certain groups of plan participants. The different groups include employees who
voluntarily quit or are terminated, widowed or divorced spouses and dependent children of former or
current employees, retirees and their spouses and dependent children whose health care coverage ends,
any child who is born or adopted by a covered employee, and other individuals involved in the plan
such as independent contractors and agents or directors.
A qualifying event is an event that causes a plan participant to lose group health benefits. Typically,
reduction in work hours or loss of employment constitutes a qualifying event for employees. Divorce
or death of an employee constitutes a qualifying event for covered family members. When a qualifying
event occurs, a complex notification process begins. There are several deadlines that the company and
the employee must meet to comply with COBRA requirements. The individual no longer employed by
the organization must pay the premiums, but the employer may charge the individual up to 102% of
the premium costs. The 2% premium addition generally falls well short of the true cost of providing
this coverage.
HIPAA Provisions: The Health Insurance Portability and Accountability Act (HIPAA) of 1996 allows
employees to switch their health insurance plans when they change employers and to enroll in health
coverage with the new company regardless of preexisting health conditions. The legislation also
prohibits group insurance plans from dropping coverage for a sick employee and requires them to
make individual coverage available to people who leave group plans. One of the greatest impacts of
HIPAA comes from its provisions regarding the privacy of employee medical records. These
provisions require employers to provide privacy notices to employees. They also regulate the
disclosure of protected health information without authorization.
16. Discuss the financial benefits that companies commonly offer their employees?
ANS:
Companies may offer employees a wide range of special benefits that provide financial support.
Employers find that such benefits can be useful in attracting and retaining employees. Workers like
receiving these benefits, which often are not taxed as income. The following are a few such benefits:
Insurance Benefits: In addition to health care insurance, some companies provide other types of
insurance. These benefits offer major advantages for employees because many employers pay some or
all of the costs. Even when employers do not pay any of the costs, employees still benefit because of
the lower rates available through group programs. The most common types of insurance benefits are
life insurance, disability insurance, long-term care insurance, and legal insurance.
Financial Services: Benefits also include credit unions sponsored by employers that provide saving and
lending services for employees. Purchase discounts allow employees to buy goods or services from
their employers at reduced rates; often in a company store. Discount programs and club memberships
may also be offered to allow employees to purchase goods from local vendors or “club” stores at lower
rates. Employee thrift plans, savings plans, or stock purchase plans may also be available. To illustrate,
in a stock purchase plan, employees may buy shares in the company at a discount, or the company
pays the brokerage fees. Financial planning and counseling are especially valuable services for
executives, many of whom may need information on investments and tax shelters, as well as
comprehensive financial counseling, because of their higher levels of compensation.
Education Assistance: Another benefit that is popular with employees is education assistance and
tuition aid, which pays some or all of the costs associated with formal education courses and degree
programs. Unless the education paid for by the employer meets certain conditions, the cost of
educational aid must be counted as taxable income by employees.
Severance Pay: Companies may provide severance pay to individuals whose jobs are eliminated or
who leave the company by mutual agreement. While the Worker Adjustment and Retraining
Notification Act (WARN) of 1988 requires employers to give 60 days’ notice of mass layoff or plant
closings, it does not mandate severance pay. The amount of severance pay is often determined by an
employee’s level within the organization and years of service with the company. Some employers
provide continued health insurance or outplacement assistance as part of the package.
17. What are the different conditions under which employers grant “leaves of absence” to their
employees?
ANS:
Employers grant leaves of absence, taken as time off with or without pay, for a variety of reasons.
Most leaves add to employer costs even if unpaid because the missing employee’s work must be
covered, either by other employees working additionally or by temporary employees working under
contract.
Leaves are given for a variety of purposes. Some, such as military leave, election leave, and jury leave,
are required by various state and federal laws. Funeral leave or bereavement leave is another common
type of leave offered.
FMLA guarantees unpaid leave for certain family and medical reasons. Even though paternity leave
for male workers is available under the FMLA, a relatively low percentage of men take it. The primary
reason for the low usage is a perception that it is not as socially acceptable for men to stay home for
child-related reasons. That view has begun changing as Gen X fathers are participating more actively
in childrearing duties.
Many employers allow employees to miss a limited number of days because of illness without losing
pay. Some employers allow employees to accumulate unused sick leave, which may be used in case of
catastrophic illnesses. Others pay their employees for unused sick leave. Some companies have shifted
the emphasis to reward people who do not use sick leave by giving them well pay, which is extra pay
for not taking sick leave. Another approach is to use a paid-time-off plan.
ANS:
A growing number of employers have made use of a paid-time-off (PTO) plan, which combines all
sick leave, vacation time, and holidays into a total number of hours or days that employees can take off
with pay.. Many employers have found PTO plans to be more effective than other means of reducing
absenteeism, scheduling time off, increasing employee understanding of leave policies, and assisting
with recruiting and retention.