PROVIDE HOME AND COMMUNITY SUPPORT SERVICES

People over the age of 65 needing services, agecare assesment committee will decide
whether they are better off in agecare facility or home.

ADVANTAGES:

1) Reduces burden on industry

2) More person centric.
3) More person directed/controlled.
4) More oppurtunity to empower the client. (Independence and wellbeing)

DISADVANTAGE:

1) Through home care we can only provide basic needs.

HOW CAN THEY ACCESS THE SERVICE?

Client can be refferred to agecare assesment team by treating doctor aor social
worker.

Agecare assesment team will assess and create a support plan. Through this they
will come to know what kind of service is required. Client then will contact
agecare organisation and show them the support plan.

Careplan has to be comprehensive and collabrating.

Careplan needs to be reviewed 3 monthly or 6 monthly basis depending on policy of
the organisation.

STEPS OF PROCESSING CAREPLAN:

1) ASSESMENT: Continous and ongoing process. Starts on first day and continues
throughout their stay. Types of assesment:
a) Objective Assesment. (Based on observation)
b) Subjective Assesment.

2) SETTING OF GOAL. (Should be realistic, achievable and measurable and in

consultation with the client)
3) PLANNING OF ACTION.
4) IMPLEMENTATION OF CARE.
5) EVALUATION.

Comprehensive Careplan:
1) Life history.
2) History Mobility
3) Personal and oral hygene.
4) Skin care routine.
5) Toileting (Continennce status)
6) Sleep and rest plan of care.
7) Behaviour support plan.
8) Pain management.
9) End of life plan of care.

PRINCIPLES OF HOME AND COMMUNITY SERVICES:

1) Personal centric.
2) More person directed.
3) Empowerment.
4) Periodic Evaluation of careplan.
5) Staff education and training development. (Staff should be knowledgeable,
caring)

How community care visits happen?

1) Organisation will contact and inform about client and days of care and duration.

2) they will send care details and care plan

3) You will call the client and the family and do a pre introduction and check
whether they are comfortable receiving you.
4) Make sure you have resources required for the shift.
5) Client house is the workplace, so uphold code of conduct and policy of the
organisation.
6) Be aware of policy and procedure. and work health and safety concerns.
7) Privacy and confidentiality.
8) Listen to their complaints and document them
9) Document everything

Make sure you have ID card and be in uniform.(MANDATORY)

When in clients house.

1) Knock and wait and ask for permission. If no answer call supervisor.
2) Starting the care, maintain positive communication. Engage with the family. Be
friendly.
3) Maintain professional relationship and Therapeutic.
A) Pre introductry stage. (Listen to the handover. Read careplan and be aware
about the client and their needs)
B) Introductry stage. ( Meeting the client face to face. Establish the
connection)
C) Delivering care.
D) Termination stage. (

KEEP SOME BOUNDARIES.

1) Dont share personal matters with consumer.
2) Do not engage in relationship with family and client. Keep it professional.
3) Dont visit outside of shifts.
4) Dont accept gifts.
5) Dont give advise to the client and family.
6) No consumption of alcohol. Or help in purchasing alcohol.
7) Maintain privacy and confidientiality of the client.
8) Reporting. Reponsiblity to document what care you provided. Report if anything
unusual, if client denied care.
9) Respect clients home
10) Report any hazards.