Quality standards and requirements related to meeting stakeholder expectations:

 Reporting Standard
It is Ito’s and Ben’s expectation to have a clear and detailed report. The report should include
status along with start and expected completion date for each item. Also, a section for overall
percentage of project completion till date, challenges and upcoming milestones.

 Financial Analysis
To keep track of budget utilization, Ito needs a financial analysis data to be regularly reviewed
and shared. It should include budget utilized, future costs, and ratio analysis to highlight
project's profitability.

 Risk Management
It is required for any project to have a risk management plan in place to proactively assess risks
and reduce any project disruptions. The plan should list any risk events, risk time frame,
probability, impact and factors.

 User Training Requirement

For the new software, both Ben and Ito expect, a training program should be scheduled which
will help all stakeholders understand navigation within the software. A training manual should be
published with FAQs and if required a support team needs to be created to address any query
that may arise.

 Regulatory Compliance Requirement

It is must to ensure that all government and environment laws, regulations and standards are
adhered to. Also, appropriate security measures should be implemented while data processing
and storing.