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FOM Pair Assignment

Chapter 5: Consumer Buying Behavior

Victoria’s Secret is planning to open a production and sales outlet in Jamaica.

 Using the concept of the Buyer’s Black Box, identify and explain the different factors that

influence a customer’s buying decision for clothes.

1. Brief background of VS

2. Overview of the buyer’s black box

3. Identification of the elements of the buyer’s black box


i. Buyers’ characteristics

ii. buyer decision process

4. Relevant factors that influence consumer buying decision for clothes

i. Give appropriate examples relating to VS for each concept discussed.

 Why is knowledge of consumer buying behaviour important to marketers?

 Use appropriate examples for both elements of the Buyers Black Box

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