WHITE PAPER

Industry 5.0
THE NEXT INDUSTRIAL
REVOLUTION IS PEOPLE-CENTRIC
Intro
In this white paper, we propose to discover what Industry 5.0 means
to business owners today: how they can stay competitive with this new trend
and how employees can benefit from it!
Since the turn of the 2010s, the fourth industrial revolution, also known
as Industry 4.0, has been taking place. This refers to the automation
of manufacturing companies and the integration of new technologies into
production lines.
But as soon as this concept was integrated, we heard about a new evolution,
this time focused on the idea of placing people at the heart of technology:
Industry 5.0. This approach goes beyond the sole objectives of efficiency and
productivity. It places the worker as well as his or her well-being as central
elements in the production process, and uses new technologies to ensure the
overall success of companies while following the ecological transition.
"It complements the existing Industry 4.0 approach by specifically putting
research and innovation at the service of the transition to a sustainable, human-
centered and resilient European industry." (European Commission)
It is now time to get on board with Industry 5.0.

Jean-Philippe Raiche
Partner, Strategy and Development
Proaction International + UTrakk

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Table of Contents

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 Industry 5.0: The human being
as the pillar of the digital
transformation
The next Industry 5.0 will radically change the way companies work over the next ten years.
It will no longer be just a matter of automating and optimizing processes. Instead, it will
industrial be about making workers’ lives easier, more productive and more interesting.

revolution, We live in an era of increasing automation, where machines take over human tasks with
a minimum of manpower. However, a new industrial revolution is on the horizon, aimed
Industry 5.0, will at improving the lives of workers through technology rather than replacing them with robots.

change forever
the way how the
manufacturing
industry and
many others
operate.
Jean-Philippe Raiche
Partner, Strategy and Development,
Proaction International + UTrakk

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Industry 4.0 Recap
Industry 4.0 marked a breakthrough in manufacturing and communications, signaling
an industrial revolution that began around 2014-15.
This revolution brought the physical and digital worlds together and changed the
way we think about production. Industry 4.0 continues to move forward, but it is not
without challenges.
For a revolution to take place, there must be some resistance. Otherwise, the movement
cannot be sustained and will never reach its full potential.
The first challenge has been to get all parties on board with the new technology.
Some companies stuck to their old ways, while others wanted to embrace the change.
There were also issues around data privacy and security issues (big data), as well
as an over-reliance on IoT devices, which was a risk in case of malware or virus infection.
Another challenge was the fear that jobs would be lost with increased automation
and artificial intelligence. This meant that many people were uncomfortable with the idea
of machines replacing them in their jobs, which made them more resistant to change.
Despite all this, humans still have a place in the manufacturing sector of Industry 5.0,
as long as you have non-automatable skills.
This means that you need to learn new skills to stay ahead of technology and stay relevant
in your professional market.

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02
Industry 5.0: The Next Phase of the Industrial
Revolution
The next phase of Industry 4.0 is Industry 5.0. This will change Returning to the present, we have seen many jobs automated
the way we work, live, play and learn. It is a further step towards by robots or artificial intelligence (AI). However, rather than losing
automation, AI, robotics and human-machine collaboration. jobs, many new jobs will be created, requiring new skills. For
example, in its report “The Future of Jobs Report 2020”, the World
The driving force behind the fourth industrial revolution has been
Economic Forum predicts that automation will eliminate the
the digitization of information, which has allowed us to access
jobs of about 85 million workers, but will create 97 million new
data and share it in unprecedented ways. The fifth industrial
jobs by 2025 in 26 countries. This means that it is essential for
revolution is the next step in this evolution, where we will see
companies to invest in the education and training of their employees
an exponential increase connectivity between people, machines and
to participate in the next industrial revolution.
data bringing out previously untapped value.

THE INDUSTRIAL REVOLUTIONS

1780 1870 1970 2011 2020
Industry .0 Industry .0 Industry .0 Industry .0 Industry .0

Mechanization Electrification Automation Digitalization Personalization

Humanization

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Chapitre 2 – Industry 5.0: The Next Phase of the Industrial Revolution

Industry 5.0 is not only about automation

and robotics, but also about creating new
jobs and ensuring that people remain
at the center of the production process.
The fifth industrial revolution offers
companies many opportunities to improve
their competitiveness, increase productivity
and reduce costs while respecting the
rights of individuals. The European Union
calls it «anthropocentric» (people first) and
is committed to ensuring that workers are
not left behind.
This approach recognizes that people are
a company’s greatest asset. They embody
knowledge, expertise and ideas, create
solutions, make them real, build things
from scratch, innovate as individuals, teams
or groups.

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03
The impact of Industry
5.0 on companies
Industry 5.0 is a human-centered industrial revolution.
This is the next phase of the Industrial Revolution 4.0 that we have
experienced over the past decade. This evolution supports human
creativity and promotes mechanized efficiency, creating an ecosystem
where humans and machines can collaborate more effectively to solve
problems more quickly than ever before.
In 2020, the COVID-19 pandemic shook the world.
The resulting economic turmoil has created an environment for
Industry 5.0 to take root and expand rapidly. While Industry 4.0 had
already established a foundation in manufacturing, logistics and supply
chain management by enabling machines to make decisions based
on real-time data, Industry 5.0 is now ready to take over the world. Its
targets: all business sectors, from finance to operations to customer
service. to customer service.

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Chapitre 3 – The impact of Industry 5.0 on companies

How will Industry 5.0

revolutionize the
business world?
Industry 5.0 aims to increase the digital transformation
of businesses through the effective integration of humans
The fifth industrial revolution
and technology to work together more constructively is not only about technology.
in a safe environment.
It is about harnessing the
Essentially, it’s about supporting human creativity while driving
mechanized efficiency through new tools like the Internet of Things power of individuals and
(IoT), 3D printing, cobots (collaborative robots), AI/ML, blockchain, etc.
machines to create new
This means creating a culture that supports innovation,
experimentation and creativity while leveraging automation opportunities, unlocking
in an ethical manner. As a result, many organizations are beginning value, and stimulate growth.
to invest in high-performance human-machine partnerships
that enable greater levels of automation levels of automation
Jean-Philippe Raiche
in their operations. Partner, Strategy and Development,
Proaction International + UTrakk

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04
The 3 pillars
of Industry 5.0
People at the heart of the THE PILLARS
new industrial revolution OF INDUSTRY .0

People are at the center of the process and decision making.

PEOPLE-CENTRICITY
They have a say in how things work, define the process by which they do their People are at the center of the
process and decision-making, not
work, understand what is going on around them, and are not just a cog mere cogs in some vast machine.
in a machine, but part of a larger system. Humanocentrism is the first pillar
that defines Industry 5.0, a manufacturing process by which technology
enables society to be more responsive to people’s needs and overall
more human.
This is an evolution from the industrial revolution, where the human being INDUSTRY
was just a cog in the machine. .0
The human being was removed from the process and considered
as a commodity of everyday consumption. The human element is fundamental
in Industry 5.0. You can see it in the way people interact with technology. SUSTAINABILITY RESILIENCE

In fact, it’s about understanding how the human mind works before designing New skills for workers and Being able to change quickly
circular processes to leave to stay ahead of the curve
systems that work for people. a better world for future and adapt to changing
generations. market dynamics.

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Chapitre 4 – The Three Pillars of Industry 5.0

Ability to adapt
Industry 5.0 companies must quickly change their mindset to stay ahead
of the curve and adapt to market changes. That’s where adaptability
The ability to
comes in. It’s about being bounce back from failure, learn from your adapt quickly
mistakes and move forward with a positive mindset despite setbacks.
to change is essential for
Adaptability is also about ensuring that companies have the right
infrastructure in place to continue to operate at a high level even in the Industry 5.0 companies
event of a natural disasters or other crises.
that want to
The ability to stay positive in the face of adversity can be a powerful
tool for companies that want to increase their chances of success
remain competitive
in today’s highly volatile economic landscape. It goes hand in hand in a changing and
with sustainability, as it helps companies stay aligned with their goals
and objectives. uncertain world (new
technologies, changing
market needs).
Jean-Philippe Raiche
Partner, Strategy and Development,
Proaction International + UTrakk

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Chapitre 4 – The Three Pillars of Industry 5.0
Sustainability
Adding new skills for workers means companies can reduce
costs while continuing to provide quality products/services
to customers.
It also means that employees will be more likely to stay with
their employer longer. This is because they feel valued by being
offered new opportunities for learning and career development
opportunities. Ultimately, employers who invest in continuous
learning throughout their employees’ careers are more likely
to see higher levels of engagement, productivity and profitability.
That’s good for business and for society, because it leads to stronger
communities that offer more opportunities for everyone.
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Sustainability is also about implementing circular processes
that enable the reuse, recovery and recycling of natural
resources, reducing waste and environmental damage (such
as greenhouse gas emissions), and increasing the efficiency of our
manufacturing processes.
It’s about making sure we leave a better world for future generations.
That’s why companies must invest in the people and processes that
ensure a more sustainable future.
Businesses must build on the successes of the Fourth Industrial
Revolution by implementing a new set of rules and policies that
address the challenges and opportunities of today. The fifth industrial
revolution will require companies to rethink their business model
and the way they do business.
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w

Companies also need

to reconsider how they
measure success in order
to align with the values
of society at large.
We need new metrics that
measure human well-
being and environmental
impact to create a more
sustainable future.
Jean-Philippe Raiche
Partner, Strategy and Development,
Proaction International + UTrakk

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Having your frontline
managers coached pays off!
Adopting the best management behaviors at the point of
execution with KBIs (Key Behavioral Indicators) and a coaching
approach means:
More agile managers who know their role better, who are accountable for the
company’s performance and who have an easier time identifying opportunities for
improvement;
Improved KPIs and KFIs that enable business growth;
Engaged employees who feel involved and committed to being part of the solution
every day;
Increased availability: when all levels of the organization play their role better, Between 10% and 40%
managers no longer have to "compensate". Everyone does their jobs better and this productivity gains
leads to better performance.
What are you doing to improve your managers’ management skills and reach the full
potential of your organization?
Our experts can help you coach your frontline managers to develop proactive
management reflexes.
ROI
2,6:1

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05
How to Move
to Industry 5.0
Industry 5.0 will become a reality in the
next few years. However, when it fully
arrives depends on your company and your
industry. The key elements of Industry
5.0 are already starting to play out
today. As these trends gain traction with
consumers, companies will compete more
fiercely than ever by adopting advanced
technologies that give their products
advantage over their competitors.
utrakk.com proactioninternational.com
If you’re not yet ready for Industry 5.0 (or want a refresher), here are some tips
to get you started:
Recognize Industry 5.0 as a growing
trend and be aware of its potential
impact on your business.
Accept the ever-growing needs
of your employees and empower them
to succeed, realize their potential
and contribute to the success
of the organization.
Provide adequate training and skills
development so that employees can
adapt to change.
Invest in the technology and
infrastructure needed to become
a become a digital enterprise.
Industry 5.0 — 15
Create a collaborative culture focused
on innovation, agility and velocity.
Create an open environment that
encourages employees to share
ideas, collaborate and work with
partners outside the organization
(including customers).
Keep your customers in mind by using
data analysis tools to better understand
their needs, preferences and behaviors.
You can then deliver better products
and services faster.
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06
Management in the 5.0 era
The next generation of managers will focus on developing and empowering staff to take
ownership of achieving the organization’s goals, as well as creating an open culture that
encourages employees to share ideas, collaborate and work with partners outside the
organization (including customers). It’s also about using data analytics to better understand
customer needs, preferences and behaviors, so that better products and services can
be delivered more quickly.
Managers play a critical role in Industry 5.0 by providing the leadership and direction
needed to successfully implement the new technologies and processes required to deliver
value to customers. The role of managers will shift from focusing on efficiency, control and
compliance to empowering employees, promoting innovation and facilitating collaboration.
The shift from Industry 4.0 to Industry 5.0 is not just about technology. It’s also about how
we work as a team. It requires a different approach to leadership and management, one that
is more focused on trust, accountability and collaboration.

Need help to make the transition to Industry 5.0 with confidence?

The experts at Proaction International are here to support
you and guide you through the process.

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07
How can this new industrial Industry 5.0 has
revolution help your business? the potential
to transform our
The idea of Industry 5.0 is not limited to manufacturing. It can be applied to all areas,
including services, agriculture, and retail, to create a competitive advantage for companies way of living
in all sectors.
and to work
The future of Industry 5.0 will be defined by the ability of organizations to adapt to new
technologies, use them to create new products and services for customers, and train their by allowing
workers for the jobs of tomorrow. companies
When it comes to the future of manufacturing, you can take several different approaches.
You can focus exclusively on Industry 4.0 and its automation benefits.
to innovate more
You can also focus on strengthening human-machine collaboration with Industry quickly than ever
5.0’s emphasis on the human side. before.
The most logical long-term strategy for your company might be a combination of the
two. This approach incorporates the best qualities of both models: customization and Jean-Philippe Raiche
Partner, Strategy and Development,
improvement through machine learning capabilities, enabled by your workers’ ability to learn Proaction International + UTrakk
faster than ever before through new technologies like UTrakk.

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Digital Management About UTrakk
ecoSystem UTrakk DMeS was created by Proaction
International, experts in performance
Take the management organization to management since 2004. The successes
the next level and move naturally generated on 3 continents have brought
to Industry 5.0 our clients’ managerial orchestration
Dashboards to a new level.

Knowledge
UTrakk DMeS continues to serve
Field
Tour Center this mission.
Our digital management ecosystem
UTrakk Assistant
helps managers increase the impact
they create in their role tenfold.
Following the principles of Industry
5.0, it enables them to improve their
Rituals Coaching business performance by leveraging
both technology and people,
placing the latter at the heart of the
Actions,
production process.
opportunities,
projects

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The Manager’s
Journey
UTrakk guides managers through their daily management
activities day-to-day management activities to increase
performance tenfold through a set of cross-platform features.

START

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They drive performance with
 par

Move to
Industry 5.0
and provide an
unparalleled
management
experience
For Your Managers

info@UTrakk.com | Linkedln/UTrakk DMeS | utrakk.com