Professional Documents
Culture Documents
Project Report
On
“A Study 4'Ps of Marketing a study in relation to Lava International Ltd”
At
Edu Plus Now
By
Shubham Vasantrao Suryawanshi
Under Guidance of
Dr. Dattatraya Jadhav
Submitted to
Savitribai Phule Pune University
In Partial Fulfilment of the Requirements for Award of the Degree Of
Master of Business Administration
Batch (2022-2024)
Through
This is to declare that I have carried out this project work myself in partial fulfillment of
The work is original, has not been copied from anywhere else and not been submitted to
Date:- Signature
(CERTIFICATE OF ORIGINALITY/DECLARATION)
This is to certify that the work incorporated in this Project Report “A Study 4'Ps of Marketing a
study in relation to Lava International Ltd” submitted by Mr. Shubham Vasantrao Suryawanshi
is his original work and completed under my guidance. Material obtained from other sources has
Signature
Designation: -
Cell Number
Email Id:-
Acknowledgment
I convey my sincere thanks to Dr. Dattatraya Jadhav and for providing me necessary support and
details at the right time during the progressive reviews, guidance, suggestions and constant
encouragement paved way for the successful completion of my project work.
I wish to express my thanks to all Teaching and Non-teaching staff members of the Trinity
College of Engineering and Research who were helpful in many ways for the completion of the
project.
Contents
Chapter1- Introduction to Research.................................................................................................1
1.1 Executive Summary...............................................................................................................1
1.2 Objectives..............................................................................................................................2
1.3 Need/purpose of study...........................................................................................................3
1.4 Scope of study........................................................................................................................4
Chapter2 -Theoretical framework....................................................................................................5
2.1 Introduction to 4’Ps of Marketing.........................................................................................6
2.2 Objectives of 4’Ps of Marketing............................................................................................6
2.3 Types of 4’Ps of Marketing...................................................................................................9
2.4 Advantages of 4’Ps of Marketing.....................................................................................11
2.5 Disadvantages of 4’Ps of Marketing....................................................................................13
2.6 Importance of 4’Ps of Marketing.........................................................................................14
2.7 feature of 4’Ps of Marketing................................................................................................15
2.8 Role of 4’Ps of Marketing...................................................................................................17
2.9 Process of 4’Ps of Marketing..........................................................................................18
2.10 Main functions of 4’Ps of Marketing.................................................................................19
Chapter 3-Company Profile...........................................................................................................22
Chapter 4: Research Methodology:...........................................................................................27
4.1 Introduction to Research Topic...........................................................................................28
4.2 Problem Statement/ Hypothesis...........................................................................................28
4.3 Survey of Literature.............................................................................................................28
4.4 Research Design..................................................................................................................29
4.5 Data Collection Methods.....................................................................................................29
4.6 Measurement & Scaling Techniques...................................................................................29
4.7 Statistical Tools & Techniques............................................................................................29
Chapter-4 Data Analysis & Interpretation.....................................................................................30
Chapter-6 Results & Discussion....................................................................................................54
6.1 Findings (Learning of Students)..........................................................................................55
6.2 Recommendations (Contribution to Host Organization).....................................................56
6.3 Limitations of Study............................................................................................................57
References..................................................................................................................................58
Annexures......................................................................................................................................59
Page 1 of 77
1.2 Objectives
2. To understand how to select and identifying the characteristics of high performing job
3. To find out how the human resource analytics are being used in the business.
4. To analyze the high value career path and leadership candidate for the business.
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1.3 Need/purpose of study
The workforce is becoming more diverse and global, and the skills and knowledge required for
jobs are changing rapidly. This makes it difficult for HR professionals to keep up with the latest
trends and to make informed decisions about talent management.
Labour costs are a major expense for businesses, so it is important to make sure that HR
investments are being used effectively. HR analytics can help HR professionals to identify areas
where costs can be reduced.
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1.4 Scope of study
Page 4 of 77
Chapter2 -Theoretical framework
2.1 Introduction to HR Analytics
2.2 Objectives of HR Analytics
2.3 Types of HR Analytics
2.4 Advantages of HR Analytics
2.5 Disadvantages of HR Analytics
2.6 Importance of HR Analytics
2.7 characteristics of HR Analytics
2.8 Role of HR Analytics
2.9 process of HR Analytics
2.10 Main functions of HR Analytics
Page 5 of 77
2.1 Introduction to HR Analytics
HR analytics (also known as people analytics) is the collection and application of talent data to
improve critical talent and business outcomes. HR analytics leaders enable HR leaders to
develop data-driven insights to inform talent decisions, improve workforce processes and
promote positive employee experience.
HR analytics is the process of collecting and analyzing Human Resource (HR) data in order to
improve an organization’s workforce performance. The process can also be referred to as talent
analytics, people analytics, or even workforce analytics. This method of data analysis takes data
that is routinely collected by HR and correlates it to HR and organizational objectives. Doing so
provides measured evidence of how HR initiatives are contributing to the organization’s goals
and strategies.
For example, if a software engineering firm has high employee turnover, the company is not
operating at a fully productive level. It takes time and investment to bring employees up to a
fully productive level.HR analytics provides data-backed insight on what is working well and
what is not so that organizations can make improvements and plan more effectively for the
future.
As in the example above, knowing the cause of the firm’s high turnover can provide valuable
insight into how it might be reduced. By reducing the turnover, the company can increase its
revenue and productivity.
The HRM objectives are to fulfill organizational goals by utilizing human resources to achieve
business requirements and standards. It is very important for an effective HRM to accomplish the
organizational goals to inflate the profitability of an organization.
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Organizational objectives include workforce handling, staff requirements like hiring, onboarding,
payroll management, social engagement, and more. To succeed at the organizational objectives,
HR requires efficient planning and execution.
Without a set parameter for goals, mission, and resources, HRM is incomplete. After you know
your resources and planning at the place, achieving HRM objectives gets streamlined. Some
more objectives are explained further.
2. Work Culture
When it comes to handling HRM effectively, employee and work environment are the prior
factors. Work culture plays an important role in defining HRM and business performance.
An HR manager needs to be active while calling for strategies to foster better work culture.
Automated activities like leave approvals, reimbursement request acknowledgement, etc. can
help you.
In addition, Quick operations and empowerment to employees help in creating positive vibes at
the workplace. Developing and maintaining healthy and transparent relations among team
members and teams contribute to building a good example of work culture.
Adopting the right solutions like an employee management system can solve more than half of
your job. Small steps like short and sound onboarding processes can help build a good image of
the workplace.
3. Team Integration
One of the prime roles and objectives of HRM is to make sure the team coordinates efficiently.
Easy communication is the need for teams in an enterprise. An HR here must ensure a tool that
assists in making the integration easier and smooth.
The proper connection between individuals is a must to ensure productivity. To make human
capital management successful, you need to search for better integration portals to make data
availability easier for people.
Functional objectives like team integration are to produce streamlined operations and tasks. The
right tool like the self-service portal can bring employees closer to HR folks.
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4. Training and Development
Workforce being effective and performing are two important and basic elements to work upon
for achieving your basic objectives at an organization.
With proper training and providing future opportunities, employees feel safe and organized.
Effective employment is highly dependent upon training practices. Providing opportunities to
employees is one of the great step to ensure workforce performance management.
There might be difficulties such as planning, scheduling training sessions, and evaluation of each
on-boards.
To lessen the pain, solutions like training management software can help you with auto-
reminders, easy scheduler, reporting, and tracking capability. The HR manager can ensure
effective training practices at the firm.
5. Employee Motivation
The prime objective of the HR team is to keep things on the right path. Keep distractions and
negative vibes away.
For this, the employees need to be attended to and kept motivated throughout. But the question
here is:
6. Workforce Empowerment
Talking about employee motivation, nothing can work better than empowering them.
Empowering them with tools like ESS portal can help save HR efforts too.
With the portal, employees can apply for approvals and track them through their mobile phones.
Be it leave requests, generating Payment slip, checking PF accounts, remaining leaves, upcoming
holidays, manager details, or anything, HR intervention is least required.
Employees no more need to knock on HR’s desk for small queries as all the minute details would
be made available on the ESS portal. The workforce plays a pivotal role in an organization as the
functioning of the business depends on the skills of the employees.
When the objective of HRM would align with individual interests it inflates the encouragement
of employees to heights. What else could empower workforce would take? How would you
Page 8 of 77
ensure the right workforce engagement? Effective HRM measures can definitely help. Look for
easy employee management tips.
7. Retention
Providing leadership qualities and opportunities, a healthy working area, and employee
retention are some prime objectives and deliverables of the HR managers. Keeping employees
retained and motivated needs to be a top priority for HRM.
To ensure the retention of employees, the HR department should optimize the functional
objectives of the company in accordance to the interest of company as well as its workforce to
ensure the engagement of staff in achieving the company’s goals.
Other than employee hiring, onboarding, and training cycle, keeping the employees retained for
long is the biggest challenge AKA the objective of the HR people. It often occurs that employees
leave the organization within 2 months of onboarding. It can be due to ineffective training
management or a rough hiring process.
Functional and organizational objectives also include managing company/ employee data and
managing compliance. Managing payroll compliances and keeping the company out of any
penalties or fines is a huge challenge for the Human resource management (HRM) teams and
managers.
Even a small error or miscalculation can owe you huge penalties and even may lose respect.
When committing to tasks like employment and payroll, you need to be careful about laws and
regulations. The objective here is to keep any unwanted claims at bay for smooth functioning.
Automated software is the main element in human resource management and objectives
attaining. Like the HRMS system can help you keep errors at the side and leave no window for
owing any penalty from IRS.
It is the responsibility of HR to follow IRS guidelines and standards for effective employment at
the company. Stay assured of all the legalities.
Page 9 of 77
2.3 Types of HR Analytics
HR analytics helps HR professionals and their organizations to improve decision-making
through data. It also offers HR practitioners the ability to contribute strategically by providing
meaningful insights and contributing more effectively to the business’s bottom line.
There are 4 types of HR analytics methods that HR professionals can use, namely, descriptive,
diagnostic, predictive, and prescriptive analytics. This article will discuss each of these types and
their application in HR.
Descriptive analytics
Diagnostic analytics
Predictive analytics
Prescriptive analytics
1. Descriptive analytics
The first type of HR analytics on the list is descriptive analytics. This is the most basic type that
analyzes data patterns to gain insight into the past.
It is known as decision analytics, and uses statistical analysis techniques to explain or summarize
a particular set of historical, raw data. It focuses on past data to account for what happened but
doesn’t make predictions for the future.
2. Diagnostic analytics
Diagnostic analytics takes descriptive analytics to the next level by providing an explanation for
what has been revealed. It aims to determine the underlying reasons for what the data exposes.
Although it is based on the same historical data as descriptive analytics, there is a key difference.
Diagnostic analytics goes into the next step of summarizing what happened in understandable
terms. It digs for the “why” behind the data’s trends, correlations, and anomalies.
3. Predictive analytics
Estimates what might happen in the future; it forecasts future outcomes. The process involves
categorizing past and present data to isolate patterns, correlations, and irregularities followed by
estimating a model to predict what will occur in the future. Then the model’s accuracy is
evaluated by applying it to new data.
4. Prescriptive analytics
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Prescriptive analytics is the final and most complex stage of the analytics journey that transfers
predictive analytics into ideas for what to do next.
A general prescriptive analytics definition would be the targeted recommendation for decision
options and actions based on the findings of predictive analytics. It offers options for where and
how to act to achieve success.
Prescriptive analytics relies on big data and uses an assortment of technical tools, including:
Machine learning
Algorithms
Artificial intelligence
Pattern recognition
2.4 Advantages of HR Analytics
1. Practicing evidence-based HR
Traditionally, HR management was always based on trends, biases, or temporary fixes. There
will generally be inconsistencies between what HR professionals believe to be suitable and
effective and what data proves to be effective. Evidence-based HR centers on making decisions
supported by evidence from internal data, research findings and studies, expert judgment, real-
life experience, values, and concerns. This approach enables HR professionals to base HR
decisions on facts and evidence rather than relying solely on a gut feeling.
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4. Helping build equitable compensation and benefits packages
Analyzing compensation data allows you to spot any pay disparities and fix them to ensure
you’re achieving internal and external pay equity. It can also help you determine which benefits
are most valued by your employees. Then, you can adjust your compensation and benefits
packages accordingly. Plus, you can decide if an additional bonus percentage leads to improved
retention or performance or whether it makes no noticeable difference. That can ultimately save
you money.
7. Preventing turnover
Another of the benefits of HR analytics is that they can help you understand:
These data enables organizations to prevent losses before they happen, reduce their turnover rate
by understanding the root cause, and then design targeted strategies to improve retention.
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A study found that 56% of applicants encounter some form of a technical issue during the job
application process. These can lead to abandoned applications and missing out on top talent.
Providing an engaging and flawless recruitment and onboarding process where candidates have a
positive experience leads to improved retention, a boost to your employer brand, and future
talent acquisition.
HR analytics can help you analyze the candidate experience during the recruitment process and
your employees’ experience at work day-to-day. For example, how strong their sense of
belonging is, where they perform best, how they feel about every aspect of their job, and how
they can continue to grow in their role and the organization. This information can help you
improve the daily experience of your employees and create a better working environment and
company culture.
9. Identifying inefficiencies
HR analytics will help HR professionals look outward into business processes and operations,
but also internally to shine a spotlight on areas that can be improved within HR itself. For
example, systems that don’t communicate well, a reliance on manual paper-processes where
digital software could save time and money.
Through data, HR can identify processes that aren’t helping the business achieve desired results
or are inefficient and redesign these. More efficient HR processes can lead to a significant boost
in the overall vitality of an organization.
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3 .Poor data quality
Your people data is inaccurate, incomplete, duplicative or outdated and, therefore, not ready for
quality analyses. Anyone who uses these insights is making decisions based on bad information.
4 Lack of context
Even if you take full advantage of your internal data, you may not have the whole story. You
lack the external context that tells you how your organization compares to its peers.
5 Inadequate access
The status quo has created access restrictions and poor cross-team collaboration. As a result, key
leaders and decision-makers don’t have a seamless flow of people insights to help them steer
strategic improvements for your organization.
6 Superficial predictions
Your initiatives aren’t impactful because they’re based on guesses that lack nuance and depth. In
other words, you’re dealing with descriptive, not predictive, analytics.
7 No follow through
Your analytics are built on the wrong foundations, leaving you without any actionable data. Or,
you have the right insights, but your key people can’t be convinced to act.
To Organization
1. Smooth HR Process: HR Analytics helps keep the hiring process informed and smooth. It
improves the performance and provides a detailed understanding of work productivity
organization culture identifies the best talent, modifies employee retention, etc.
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2. Plan for the Upcoming: HR Analytics helps you to develop a plan for the future. It helps to
identify trends in training patterns in the long run. Besides, having data-backed evidence helps to
make essential improvements for future initiatives.
To Users
1. Reliable Support: The HR Analytics platform is easy to use and provides comprehensive
support every time you need it. Besides, it also helps in configuring new data sets in case of any
change in the organization’s structure.
With data being the new trend, organizations need influential, talented HR professionals to stay
ahead of the curve. To take on the more significant role in an organization, choose HR analytics
and its users wisely.
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1.Metrics and KPIs for employee performance and engagement:
HR analytics uses various metrics and key performance indicators (KPIs) to measure employee
performance productivity, engagement, productivity, job satisfaction, and employee net promoter
score (NPS).
Predictive analysis uses historical data and statistical models to extrapolate and predict future
trends and behavior patterns, such as workforce attrition rates, workforce planning, and talent
development.
HRIS is a software system that automates various HR processes such as payroll, employee
benefits, overtime, attendance, and employee record keeping.
Data visualization tools provide a user-friendly way to display HR metrics and KPIs using
charts, graphs, diagrams and dashboards, which makes analysis of data easier, which in turn
helps HR professionals quickly understand and communicate data insights.
HR analytics provides metrics to track diversity and inclusion, such as the representation of
different demographic groups, gender groups, pay gaps, and employee sentiment surveys.
Recruitment analytics measures the effectiveness and efficiency of the recruitment process, such
as the time-to-hire, cost-per-hire, source of hire and turnover rate, and the retention cost of the
workforce in the organization. All need to be carefully weighed and compared.
Turnover rate analytics measures the rate at which employees leave the organization and helps to
identify retention issues, such as poor management, lack of career growth, inadequate
compensation or work-life balance.
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8.Skills gap analysis to identify training needs and talent gaps:
Skills gap analysis identifies the gap between the skills required for a job and the skills possessed
by employees for that particular job and helps identify training needs and talent gaps.
Employees with exceptional leadership potential need to be identified and retained. Training and
development opportunities need to be provided to them to fill critical positions when the need
arises, thereby reducing the risk of organizational disruption and time-to-hire metric.
Benchmarking compares an organization’s HR metrics and KPIs with industry standards and that
of competitors to help identify areas of improvement and best practices, initiatives and drives.
Identify underlying causes and trends of employee attrition by analyzing past data
Collect data on HR productivity and engagement
Using data analysis to understand new employee behavior
Identify insights from the data and report them to management
Understanding patterns behind important concerns like low employee performance,
compensation revisions, etc., through the correlation of various types of data
Developing predictive models to understand employee behavior and performance
Making decisions and developing HR strategies to improve overall performance and
employee satisfaction
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2.9 Process of HR Analytics
4-Step HR Analytics Process
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The HR analytics process comprises four primary steps that are performed one after the other.
These steps form the bedrock of measuring the impact of HR initiatives while staying aligned
with the metrics.
Collecting and categorizing high-quality data is HR analytics's first and most vital step.
Basically, there are two categories of data required for the process. They are as follows:
Internal Data: Employee Tenure, Employee Training Records, Data on high and low performers,
Retention, Engagement, Turnover, Salary and Promotion History, Absenteeism.
External Data: Organization-wide financial data, Passive data from employees right from the
recruitment stage, Core offerings of the organization, and Historical data.
The second step is all about continuous assessment and comparison of the obtained data. At this
step, the HR metrics are calculated to measure the effectiveness of the HR initiatives.
The HR metrics considered for the HR Analytics process are showcased below.
Step 3: Analysis
After having assessed, compared, and calculated the HR metrics in the previous step, they can be
analyzed further to identify the impact of HR initiatives and activities on the workforce.
Once the HR metrics have undergone the analysis step, the analyzed data is further utilized to
make informed decisions. The insights drawn from the analysis help address the issues that
hamper the organizational processes and likewise implement remedial measures and
improvements in the HR metrics.
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1-Measure and track HR metrics: HR analytics can be used to measure and track a wide range
of HR metrics, such as employee turnover, engagement, and productivity. This information can
be used to identify trends and patterns, and to develop strategies to improve HR performance.
3-Predict future outcomes: HR analytics can be used to predict future outcomes, such as
employee turnover or customer satisfaction. This information can be used to develop proactive
strategies to prevent problems from occurring.
4-Identify and address workforce problems: HR analytics can be used to identify trends and
patterns in workforce data that may indicate potential problems, such as high turnover, low
employee engagement, or productivity issues. Once problems are identified, HR analytics can be
used to develop and implement solutions.
7-Reduce HR costs: HR analytics can be used to identify areas where HR costs can be reduced
without sacrificing quality or service. For example, HR analytics can be used to identify
duplicate tasks, streamline processes, and reduce administrative overhead.
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8-Recruitment:HR analytics can be used to identify the most effective recruitment channels, to
develop targeted recruitment campaigns, and to predict the likelihood of a candidate accepting a
job offer.
9-Staffing: HR analytics can be used to optimize staffing levels, to identify and develop future
leaders, and to create succession plans.
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Chapter 3-Company Profile
Page 22 of 77
About Edu plus now
Operational since June 2020 Edu plus now is preferred as a lifelong learning partner by
thousands of learners across the globe from a significant number of corporates.
Aimed at providing learners with essential technical skills, Edu plus now courses are created to
be the perfect amalgamation of inputs from industry experts and highly qualified professors from
the country’s top educational institutions.
Edu plus now is an educational initiative of the Vishwakarma Group popularly known as VIT
Pune. Edu plus now offers online and offline courses in Artificial Intelligence, Machine
Learning, and Data Science (PG in AI-ML & Data Science) and Six Sigma courses created by
industry experts to help learners achieve their career potential. Edu plus now provides flexible
learning that fits a learner’s schedule. We believe in preparing students for success in a changing
world by providing blended (Online and Offline) courses that pave the path for a successful
career. Our dedicated student mentorship from industry experts, real-time projects, and case
studies will provide the learners with just the right push to accelerate their careers
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Vision: The vision of edu plus now is to provide affordable quality education, while equipping
students with knowledge and skills in their chosen stream.
Mission: The mission of edu plus now is to assist learners to overcome industrial and
professional challenges and reach their full career potential in the industry.
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Advanced study plans
Learn complex technical skills with videos, quizzes and assignments to develop your career and
build towards a degree.
Focus on target
Select the best from all the online courses in Pune that are not only informative and helpful to
your long-term career goals but also help close the skill gap in the industry.
Knowledge Institute
Take advantage of a complete in-built environment for programming and get hands-on
experience to solve real-world problems practically.
Thought Leadership
Edu plus now enables you to make the next move in your career, promising an upgrade. Its
industry-relevant curriculum will enhance your knowledge and make leadership in that area
possible.
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Mr. Hemant Joshi
Head Data Office & Delivery Head BFSI Business Analytics at Tata Consultancy Services
24+ yrs. Experience. As the Delivery Head for BFSI Business Analytics, I am responsible for
ensuring high quality delivery across all our analytics engagements, managing customer
relationships and creating a platform for learning and growth for all our associates across these
engagements. I manage the P&L for this subunit and am responsible for the revenue growth for
the unit. Specialties: Business Analytics, Hadoop / Spark, Neo4J, RDBMS (Oracle, Sybase,
MSSQL Server), ETL (Talend / Informatica / Sqoop) , Visualization (Qlik/Tableau/BO/ MSAS
2000), Scripting (Perl, Shell Scripting), Management (Project / Program / Product /management)
Started career at ARAI in 1972 as one of the 4 first employees. Joined as Head, Engines R&D of
Bajaj Auto in 1990 and then later worked in several responsible positions in R&D as GM(R&D),
GM (Product Engineering) He was President, SAE India from 2012 to 2014. At present apart
from being an Independent Director on the Boards of Mahindra Heavy Engines Ltd. and
Mahindra Two Wheelers Ltd. he is member of the Board of Management of Symbiosis Skill and
Open University, Pune as well as Indore.
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Chapter 4: Research Methodology:
4.1 Introduction to Research Topic
4.2 Problem Statement/ Hypothesis
4.3 Survey of Literature
4.4 Research Design
4.5 Data Collection Methods
4.6 Measurement & Scaling Techniques
4.7 Statistical Tools & Techniques
Page 27 of 77
4.1 Introduction to Research Topic
The purpose of study was to examine the opportunities and challenges using HR Analytics in
business. Research methodology is a way to systematically achieving objectives of the study.
There are various steps involved in the process of achieving objectives. The chapter describes the
research design and methods used in this study.it covers the research design, data collection
instruments such as primary data or secondary data quantitative methods, pilot study, reliability
test for data collection instrument and descriptive statistics based on the pilot study.
The objectives of the project are such that both primary and secondary data is required to achieve
them. So both primary and secondary data will be used for the project.
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4.2 Problem Statement/ Hypothesis
Human Resource Analytics is becoming more vital as technology is introduced to many areas of
company. Organizations that embrace HR analytics will have an easier time building a pipeline
of top people and keeping them around. However, the opposite is true: the company's
competitive edge would suffer if HR Analytics is rejected. Similarly, although HR Analytics is
undoubtedly important for businesses today, surprisingly few HR departments really use the
tools available to them. Human resources experts have been and still are criticized in the
literature for their alleged inability to grasp basic concepts of business and finance. One of the
obstacles to implementing these HR advances seems to be a lack of familiarity with or comfort
with numerical data
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Chapter-4 Data Analysis & Interpretation
Page 30 of 77
Q.1-Specify your gender
Number of Respondent
18
32
Male Female
Page 31 of 77
Q.2 Specify your age
S.N Age Number of Respondent %
1 Below 18 0 0
2 19 to 22 years 10 20%
3 23 to 27 years 25 50%
4 Above 28 years 15 30%
Total 50 100%
Age
30
Number of Respondent
25
25
20
15
15
10
10
5
0
0
Below 18 19 to 22 years 23 to 27 years Above 28 years
Age
Page 32 of 77
Q.3 Specify your qualification?
Qualification
25
Number of Respondent
20
20 19
15
11
10
5
0 0
0
SSC HSC Diploma Graduate Post graduate
Qualification
Page 33 of 77
Q.4 In which department of the organization do you work?
Department
25 23
Number of Respondent
20
15
12
10
10
5
5
0
Administration Training Placement Other
Department
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Q.5 How long have you been working in the organization?
S.N Years Number of respondent %
1 6 months 14 28%
2 1 years 7 14%
3 1.5 years 10 20%
4 2 years 19 38%
Total 50 100%
Work Experience
20 19
Number of respondent
18
16
14
14
12
10
10
8 7
6
4
2
0
6 months 1 years 1.5 years 2 years
Years
Page 35 of 77
Q.6 Your monthly income?
S.N Income Number of respondent %
1 Below 30000 6 12%
2 30000 to 50000 15 30%
3 50000 to 70000 22 44%
4 Above 70000 7 14%
Total 50 100%
Income
25
22
Number of respondent
20
15
15
10
7
6
5
0
Below 30000 30000 to 50000 50000 to 70000 Above 70000
Income
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Q.7 Do you use HR analytics to improve your decision-making?
A. Yes
B. No
S.N Answer Number of respondent %
1 Yes 39 78%
2 No 11 22%
Total 50 100%
Answers
11
39
Yes No
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Q.8 HR analytics is well positive impact on the progression on business?
S.N Impact Number of Respondent %
1 Strongly agree 20 40%
2 Agree 12 24%
3 Neutral 10 20%
4 Disagree 8 16%
5 Strongly agree 0 0%
Total 50 100%
Impact
25
Number of Respondent
20
20
15
12
10
10 8
5
0
0
Strongly agree Agree Neutral Disagree Strongly agree
Impact
Page 38 of 77
Q.9 HR analytics is influencing the business performance?
S.N Response Number of Respondent %
1 Strongly agree 20 40%
2 Agree 15 30%
3 Neutral 5 10%
4 Disagree 7 14%
5 Strongly disagree 3 6%
Total 50 100%
Strongly disagree 3
Disagree 7
Response
Neutral 5
Agree 15
Strongly agree 20
0 5 10 15 20 25
Number of Respondent
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Q.10 How often do you use HR analytics in your work?
S.N Response Number of Respondent %
1 Never 19 38%
2 Rarely 20 40%
3 Sometimes 8 16%
4 Often 3 6%
5 Always 0 0%
Total 50 100%
20
20 19
15
10 8
5 3
0
0
Never Rarely Sometimes Often Always
Response
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Q.11 HR analytics is an essential part of the business?
S.N Response Number of respondent %
1 Never 0 0%
2 Rarely 3 6%
3 Sometimes 10 20%
4 Often 15 30%
5 Always 22 44%
Total 50 100%
20
15
15
10
10
5 3
0
0
Never Rarely Sometimes Often Always
Response
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Q.12 What are the functions are measured in the HR analytics?
S.N Response Number of Respondent %
1 Recruitment 8 16%
2 Training & development 10 20%
3 Employee value & performance 9 18%
4 Work force 15 30%
5 None of these 8 16%
Total 50 100%
Functions of HR analytics
None of these 8
Work force 15
Response
Recruitment 8
0 2 4 6 8 10 12 14 16
Number of Respondent
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Q.13 Do you think HR analytics are more required for the business?
S.N Response Number of Respondent %
1 Strongly agree 23 46%
2 Agree 15 30%
3 Neutral 7 14%
4 Disagree 5 10%
5 Strongly disagree 0 0%
Total 50 100%
Strongly disagree 0
Disagree 5
Response
Neutral 7
Agree 15
Strongly agree 23
0 5 10 15 20 25
Number of Respondent
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Q.14 What are the biggest challenges you face when using HR analytics?
A. Data quality
B. Lack of skills
C. Privacy and security
D. All of these
S.N Response Number of Respondent %
1 Data quality 10 20%
2 Lack of skill 10 20%
3 Privacy and security 5 10%
4 All of these 25 50%
Total 50 100%
Biggest challenge
All of these 25
Lack of skill 10
Data quality 10
0 5 10 15 20 25 30
Number of Respondent
Interpretation- survey consist 50% of respondent select all of challenges face when you use
HR analytics.
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Q.15 What are the most important factors in candidate selection?
S.N Response Number of Respondent %
1 Skills 18 36%
2 Critical thinking 15 30%
3 Personality 9 18%
4 Knowledge 8 16%
Total 50 100%
Knowledge 8
Personality 9
Response
Critical thinking 15
Skills 18
0 2 4 6 8 10 12 14 16 18 20
Number of Respondent
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Q.16 HR analytics well solve every challenges in the business?
S.N Response Number of Respondent %
1 Never 3 6%
2 Rarely 5 10%
3 Sometimes 13 26%
4 Often 11 22%
5 Always 18 36%
Total 50 100%
18
16
14 13
12 11
10
8
6 5
4 3
2
0
Never Rarely Sometimes Often Always
Response
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Q.17 How can HR improve employee productivity?
S.N Response Number of Respondent %
1 Creating a culture of trust 10 20%
2 Communication 8 16%
3 Collaboration 15 30%
4 Recognition 17 34%
Total 50 100%
Employee productivity
Recognition 17
Collaboration 15
Response
Communication 8
0 2 4 6 8 10 12 14 16 18
Number of Respondent
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Q.18 How can HR Analytics reduce the cost of hiring?
S.N Response Number of Respondent %
1 Focus on retention 15 30%
2 Analyze hiring data 15 30%
3 Streamline the interview process 7 14%
4 Utilize social media platforms 13 26%
Total 50 100%
Cost of hiring
Focus on retention 15
0 2 4 6 8 10 12 14 16
Number of Respondent
Interpretation-Survey consist 30% candidate select focus on retention and 30% employee
select analyze hiring data to reduce cost of hiring in business.
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Q.19 According to you what are the biggest challenges to retaining top talent?
S.N Response Number of Respondent %
1 Compensation and benefits 14 28%
2 Recognition and appreciation 10 20%
3 Effective management and leadership 20 40%
4 Staying ahead of industry trends and changes 6 12%
Total 50 100%
0 5 10 15 20 25
Number of Respondent
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Q.20 From the following list, which of the option is most effective ways of presenting HR
analytics?
S.N Response Number of Respondent %
1 As interactive 12 24%
2 As graphical 10 20%
3 As spreadsheet/data in table 7 14%
4 As a document 9 18%
5 As multimedia 12 24%
Total 50 100%
As multimedia 12
As a document 9
Response
As spreadsheet/data in table 7
As graphical 10
As interactive 12
0 2 4 6 8 10 12 14
Number of Respondent
Interpretation-Survey consist 24% candidate select interactive and 24% employee select
multimedia as most effective way of presenting HR analytics
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Q.21 In the business, HR analytics platform delivers actionable insights?
S.N Response Number of Respondent %
1 Strongly agree 20 40%
2 Agree 13 26%
3 Neutral 9 18%
4 Disagree 6 12%
5 Strongly disagree 2 4%
Total 50 100%
Strongly disagree 2
Disagree 6
Response
Neutral 9
Agree 13
Strongly agree 20
0 5 10 15 20 25
Number of Respondent
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Q.22 Did you agree the term "analytics" is changing the HR world?
S.N Response Number of Respondent %
1 Strongly agree 15 30%
2 Agree 13 26%
3 Neutral 10 20%
4 Disagree 8 16%
5 Strongly disagree 4 8%
Total 50 100%
Strongly disagree 4
Disagree 8
Response
Neutral 10
Agree 13
Strongly agree 15
0 2 4 6 8 10 12 14 16
Number of Respondent
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Q.23 Did you agree organization has to concentrate on HR analytics?
S.N Response Number of Respondent %
1 Strongly agree 20 40%
2 Agree 10 20%
3 Neutral 5 10%
4 Disagree 10 20%
5 Strongly disagree 5 10%
Total 50 100%
Strongly disagree 5
Disagree 10
Response
Neutral 5
Agree 10
Strongly agree 20
0 5 10 15 20 25
Number of Respondent
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Q.24 Do you agree HR analyst is the responsible for the business?
S.N Response Number of Respondent %
1 Strongly agree 9 18%
2 Agree 12 24%
3 Neutral 15 30%
4 Disagree 7 14%
5 Strongly disagree 7 14%
Total 50 100%
Strongly disagree 7
Disagree 7
Response
Neutral 15
Agree 12
Strongly agree 9
0 2 4 6 8 10 12 14 16
Number of Respondent
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Q.25 Give Your Ratings for How the HR Analytics Are Useful in The Business?
S.N Response Number of Respondent %
1 1 0 0%
2 2 6 12%
3 3 9 18%
4 4 10 20%
5 5 25 50%
Total 50 100%
Rating
30
Number of Respondent
25
25
20
15
9 10
10
6
5
0
0
1 2 3 4 5
Response
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Chapter-6 Results & Discussion
6.1 Findings (Learning of Students)
6.2 Recommendations (Contribution to Host
Organization)
6.3 Limitations of Study
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6.1 Findings (Learning of Students)
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21. Mostly respondent agrees that HR analytics platform deliver actionable insight.
22. Mostly respondent agrees that term ‘analytics’ is changing the HR world.
23. Most of the respondent agrees that organization has to concentrate on HR analytics.
24. Respondent reaction is neutral for HR analyst is responsible for business.
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6.2 Recommendations (Contribution to Host Organization)
Propose the establishment of robust data governance frameworks to ensure data quality
and compliance.
Recommend ongoing training programs for HR professionals to enhance their analytical
skills and adapt to the evolving landscape.
Suggest the implementation of feedback mechanisms and continuous monitoring to adapt
HR analytics strategies to changing business needs.
Explore the potential of predictive analytics in workforce planning and talent
management.
Develop models that predict future workforce needs based on historical data and assess
their accuracy and applicability.
Examine the potential risks and challenges related to data privacy and security in HR
analytics.
Propose strategies and frameworks to ensure compliance with data protection regulations
while maximizing the benefits of HR analytics.
Analyze the strategies and best practices adopted by these organizations to effectively
integrate HR analytics into their business processes.
Study the role of change management in the successful adoption of HR analytics.
Investigate global trends and emerging technologies in HR analytics.
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6.3 Limitations of Study
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References
[1] Kashive, N., & Khanna, V. T. (2023). Emerging HR analytics role in a crisis: an analysis of
LinkedIn data. Competitiveness Review: An International Business Journal, 33(6), 1179-1204.
[2] Awasthi, S., Bathla, D., & Singh, S. (2023). A Literature Review on HR Analytics: Trends
and Future Challenges. The Adoption and Effect of Artificial Intelligence on Human Resources
Management, Part B, 235-250.
[3] Chhetri, S. D., Kumar, D., & Ranabhat, D. Investigating research in human resource analytics
through the lens of systematic literature review. Human Systems Management, (Preprint), 1-17.
[4] Madhani, P. M. (2023). Human Resources Analytics: Leveraging Human Resources for
Enhancing Business Performance. Compensation & Benefits Review, 55(1), 31-45.
[5] Abellán-Sevilla, A. J., & Ortiz-de-Urbina-Criado, M. (2023). Smart human resource analytics
for happiness management. Journal of Management Development.
[6] Bathla, D., & Ahuja, R. (2023). Enhancing Employee Productivity Through Human Capital
Analytics. In Handbook of Research on the Interplay Between Service Quality and Customer
Delight (pp. 151-166). IGI Global.
[7] Gayatri, A. P., & Supraveen, U. J. HUMAN RESOURCE MANAGEMENT USING DATA
ANALYTICS.
[8] Jani, A., Muduli, A., & Kishore, K. (2023). Human resource transformation in India:
examining the role digital human resource technology and human resource role. International
Journal of Organizational Analysis, 31(4), 959-972.
[9] Liyakat, K. K. S. (2023). A Study HR Analytics Big Data in Talent Management. Research
and Review: Human Resource and Labour Management, 8-20.
[10] Venkataraman, A. (2023). Employment Relations Past, Present and Future: Demise or
Resurrection in India? NHRD Network Journal, 16(1), 32-50.
[11] Zapletalová, Š. (2023). The business excellence models and business strategy. Total Quality
Management & Business Excellence, 34(1-2), 131-147.
[12] Kraus, S., Mahto, R. V., & Walsh, S. T. (2023). The importance of literature reviews in
small business and entrepreneurship research. Journal of small business management, 61(3),
1095-1106.
[13] Lamperti, S., Cavallo, A., & Sassanelli, C. (2023). Digital servitization and business model
innovation in SMEs: A model to escape from market disruption. IEEE Transactions on
Engineering Management.
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[14] Brinkerink, J. (2023). When shooting for the stars becomes aiming for asterisks: P-hacking
in family business research. Entrepreneurship Theory and Practice, 47(2), 304-343.
Annexures
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Questionnaire:
A. Male
B. Female
A. below 18 years
B. 19 to 22 years
C. 23 to 27 years
D. above 28 years
A. SSC
B. HSC
C. Diploma
D. Graduate
E. Post graduate
A. Administration
B. Training
C. placement
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A. 6 months
B. 1 year
C. 1.5 year
D. 2 year
A. below 30000
B. 30000 to 50000
C. 50000 to 70000
D. above 70000
C. To increase accuracy
A. Strongly agree
B. Agree
C. Neutral
D. Disagree
E. Strongly disagree
A. Strongly agree
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B. Agree
C. Neutral
D. Disagree
E. Strongly disagree
A. Recruitment
D. Work force
E. None of these
Q.12 Do you think HR analytics are more required for the business?
A. Strongly agree
B. Agree
C. Neutral
D. Disagree
E. Strongly disagree
A. Skills
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B. critical thinking
C. personality
D. Knowledge
A. Never
B. Rarely
C. Sometimes
D. Often
E. Always
B. communication
C. collaboration
D. Recognition
A. Focus on retention
Q.17 According to you what are the biggest challenges to retaining top talent?
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D. Staying ahead of industry trends and changes
Q.18 From the following list, which of the option is most effective ways of presenting HR
analytics?
A. As interactive
B. As graphical
D. As a document
E. As multimedia
A. Strongly agree
B. Agree
C. Neutral
D. Disagree
E. Strongly disagree
Q.20 What are the four kinds of HR analytics to get insights about a company work force?
A. Descriptive analytics
B. Insightful analytics
C. Prescriptive analytics
D. Predictive analytics
E. Inferential analytics
Q.21 Did you agree the term "analytics" is changing the HR world?
A. Strongly agree
B. Agree
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C. Neutral
D. Disagree
E. Strongly disagree
A. Strongly agree
B. Agree
C. Neutral
D. Disagree
E. Strongly disagree
Q.23 Do you agree HR analyst is the responsible for the HR analytics in business?
A. Strongly agree
B. Agree
C. Neutral
D. Disagree
E. Strongly disagree
Q.24 Give Your Ratings for How the HR Analytics Are Useful in The Business?
A.1
B.2
C.3
D.4
E.5
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Q.25 Give Your Ratings for How the HR Analytics Are Useful in The Business?
A. 1
B. 2
C. 3
D. 4
E. 5
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