Professional Documents
Culture Documents
Jim Biel
Management Consultant
E-Mail: bielconsulting@gmail.com
Phone: 847.687.5379
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Professional Biography – Jim Biel
Phone: 847.687.5379, Chicago, IL
E-Mail: bielconsulting@gmail.com
LinkedIn Profile: http://www.linkedin.com/in/jimbiel
SlideShare Profile: http://www.slideshare.net/jimbiel
• Experience in Business Forecasting, Sales Operations & Planning, S&OP, Sales Systems,
ERP, CRM, Demand Planning, Business Information Management, Supply Chain, Trade
Promotion Management, IT, HR, Training & Development, and Finance (Corporate FP&A &
Public Accounting, CPA)
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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My Bias – S&OP
(Sales & Operations Planning)
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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• Increasing revenue
• Improving forecast accuracy
• Improvements in the perfect order/ customer service
• Better supply planning/scheduling adherence
• Improving new product launch
• Reduction of inventory
Source: “Demand Driven Sales and Operations Planning”, One Network Enterprises
(Downloaded from CGT E-Mail, 8/22/11)
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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S&OP Defined
• APICS defines S&OP as the function of setting
the overall level of manufacturing output
(production plan) and other activities to best
satisfy the current planned levels of sales (sales
plan and/or forecasts), while meeting general
business objectives of profitability, productivity,
competitive customer lead times, etc., as
expressed in the overall business plan.
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Best Practices
• One Integrated Process (Process)
• People/Functional Alignment (People)
• One Common Set of Metrics
(Performance) – Start with Baseline
• One System of Record (Platform)
• All Demand Streams (Demand Æ Supply)
• Integrate All Available Data (Internal &
External) - Collaboration
• One Forecast (Used by All Functions * )
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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S&OP
• Process Alignment / Integration
– (Demand-Supply-Finance-GM)
• “Connect the Knobs” for Leadership
GM Owner
Dem Pl
Finance Supp Pl
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Metrics
– 5 Basic Metrics:
• Forecast Accuracy (Demand Owner)
• Perfect Orders (Cust Serv, Supply)
• Revenue (Units & Mix)
• Profitability (Mix, Margins, Costs)
• Inventory (Demand Owner + Supply Owner)
– Simple Scorecard
– Improvement From a Baseline
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Methodological Approach Measuring, Managing, Executing Strategies
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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S&OP
• Improve Demand Forecasting Accuracy
• Process, Structure, & Ownership
• Tools, Metrics
• Reduce Supply Volatility
• Process, Structure, & Ownership
• Tools, Metrics
– Drive Decision Making
• Process Alignment / Integration
– (Demand-Supply-Finance-GM)
• “Connect the Knobs” for Leadership
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
S&OP 19
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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One Forecast
(Linkage – S&OP to Other Plans)
Strategic Use S&OP
Strategic Demand Supply
Target / Financial As a Gut
Plan Plan Plan Check
Intent
Use S&OP
Business Annual Demand Supply As Key
Financial
Plan Plan Plan Plan Input / Core,
Plus Risks/Ops
Use S&OP
Latest Interim Demand Supply As Key
Financial
Est / Frcst Forecasts Plan Plan Input / Core,
Plus Risks/Ops
> Working Backwards from S&OP, Provides Validation of Plan & Strategy
> S&OP Focuses on Gap / Opportunity Assessment vs. Plan
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
S&OP Time Fences 22
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Implementation Steps
• Education
• Assessment / Discovery
• Project Planning
• Process Design
• Roles / Responsibilities
• Metrics
• Tools / IT Solutions
• Execution / Implementation
• Process Improvement
• Business Performance Improvement
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)
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Resources
• A Book: Sales & Operations Planning,
The Executive’s Guide, Thomas
Wallace & Robert A. Stahl
Jim Biel, Ph: 847.687.5379, E-Mail: bielconsulting@gmail.com, http://www.linkedin.com/in/jimbiel (January 18, 2012)