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M3 Entrepreneurship Lectures 11 To 15 Converted - Final
M3 Entrepreneurship Lectures 11 To 15 Converted - Final
COURSE ON ENTREPRENEURSHIP
Perspectives of Business Strategy and Economic Development
WEEK 3 – LECTURE 11
Course Module 3 (Part)
Workshop is a place or facility in which things are made or repaired using materials, tools, machines, techniques
and processes
Idea Workshop is a platform that enables an organisational team It is a collaborative effort that transcends formal organisational
develop workable ideas based on inputs boundaries to generate ideas
Ideation Workshop significantly differs from any other formal organisational meeting, process or platform
Formal meetings and workshops are structure-driven, typically with Ideation Workshop, on the other hand, is run with the participation of
predetermined goals and objectives all stakeholders from the ecosystem for creative problem solving
Discovers problems that are unknown and unexpressed or inadequately Develops creative solutions that could be successful and sustainable in
and insufficiently solved solving the problems
Ideation Workshop requires certain methodologies and techniques to provide the desired results
Components of Ideation Workshop
For an Ideation Workshop to be effective, certain components need to be in place…
Analytics
Processes Stakeholders
Ideation
Workshop
Tools Facilitator
Facility
Each of the components provides its own unique contribution to the effectiveness of an Ideation Workshop
Explaining the Components
The components need to be carefully chosen and skilfully leveraged…
The stakeholders and facilitator should possess a reasonable understanding of current and potential technological
and usage parameters
Stakeholder Differences Between Formal and Ideation Workshops
▪ Unwilling to challenge the established ▪ Willing to explore the less travelled paths
systems, strategies and goals and accept the new
▪ Result-oriented leadership style ▪ Inclusive and participative leadership style
Current and
Videos of inspirational ideas which
emerging
became successful prototypes and
technology
commercial products or services
platforms
Computer
Models of Industrial
models and IT
proposed designers for
specialists for
products final shaping
enhanced play
Processes for Ideation Workshop
Problem Identification
Consumer
Pathway to Research Solution Platforms
Prototyping
Technology
Product Plan
Forecasting
Problem-Solution
Review
Cost-Price Viability
Gemba Walks
Analysis Analysis Repeat Create
Marketing Consumer
Business Business
Design Dealer
Planning Entrepreneur
Departmental Ideation
Participants Stakeholders
Battery
Supply Chain Maker
Phase-in
and Phase- Retro-fit or
out Native EV
Market
Market Power-pack Making or Power or
Share Substitution Market Range
Substitution
Departmental Ideation
Options Stakeholders
Marketing Patient
Business Medico-
R&D Doctor
Planning marketer
Departmental Ideation
Participants Stakeholders
Incremental Easy to
Blockbuster
Medical
Sales Formulate Drug
Rationale
Potential
Departmental Ideation
Participants Stakeholders
Therapeutic
High Gross Easy Availability Unique Value
Efficacy and
Margins of APIs Proposition
Safety
WEEK 3 – LECTURE 12
Course Module 3 (Part)
Prototyping can take place only after ideation phase is substantially and sustainably completed
While a dimensioned or metricised precision design is very helpful, even sketches and drawings can trigger
prototype activity
Similar to ideation activity, prototype activity benefits immensely from collaborative effort
Unlike the ideation phase which covers the entire internal and external ecosystem, the prototype phase involves
majorly the internal design, manufacturing and quality ecosystem
Unlike ideation which could be a short burst of intense activity of a few weeks, capped by an Ideation Workshop,
prototype development would be a long term activity of several months
While ideation benefits from a relatively boundary-less, open-ended creative approach, prototyping requires a
structured and disciplined approach of product development and manufacturing
Essentials for Effective Prototyping
For a prototyping activity to be effective, certain infrastructure and people need to be in place…
Design Lab
Prototyping
Essentials
Component
Sources
Ingenuity lies in creating a microcosm of a factory manufacturing operation in a simple experimental setting
Four Types of Prototype Building
Four Characteristics
Native Native Prototype is a novel
product developed on a zero-
Prototype
Four Types
base approach
Reverse engineering
Product strip-down provides valuable clues
is particularly useful
to the components that can be carried over,
for retrofitted
refined, substituted or eliminated
products
A complete bill of
Reverse engineering Temptation to materials that can be
needs to be watchful rediscover the wheel radically improved is
of patent restrictions needs to be avoided the start-point for
fresh prototyping
Prototyping of Smart Wearables
Smart Watches
Smart
Communicators Smart Meters
Smart
Wearables
Smart
Smart Viewers Diagnostics
• Tests the
communication of
Communication proposed circuitry
Prototype with other persons
and things
• Combines the
Initial Design mechanical and
digital parts of the
Prototype product
• Corresponds
Final Design to the
Prototype Minimum
Viable Product
(MVP)
Prototyping Capabilities Have Evolved Over Time
Development
3D Printers
Kits
Design-driven Hand
Prototyping Moulders
• Provides seamless
Design integration of
hardware and
Software software, and the
product and the user
• Wireframe
Final App design, User
Design Interface(UI)
and User
Experience
(UX) design
Prototyping is Iterative with Testing until the Final MVP is Frozen
Prototype Testing
Mark Proto Mark
1, 2, 3 etc. 1, 2, 3 etc.
Low-fidelity Prototype
Mid-fidelity Prototype
High-fidelity Prototype
New-Gen Electricals
New-Gen Drives
(Batteries, Charging (Motors, Controllers,
Stations) Chargers, Resistors, Cables
etc.,)
Electric
Vehicles
Pharmaco-
dynamic profile
Pharmaco-
kinetic profile
Multiple
Multiple
Multiple APIs Matrix
Excipients
Formulations
Selection Process
Prototyping is Impacted by…
Design Materials
Manufacturing
Prototyping Needs to be Driven by…
CEO
Chief Strategy
Officer
Chief
Chief Scientific Chief Technical
Commercial
Officer Officer
Officer
End- Perfection
Perfection as Materials Components Sub-systems Systems as the
the goal Product
result
Design Thinking
▪ If a start-up has time and resources on its side, manufacturing integrity can be simulated on a
pilot scale
Licensing or Investments by
Acquisition of Tech Giants for
Product Further Product
Technology Development
Backing by
Joint Ventures and
Venture Capital
Partnerships for
Firms for Solo
Commercialisation
Development
NPTEL
COURSE ON ENTREPRENEURSHIP
Perspectives of Business Strategy and Economic Development
WEEK 3 – LECTURE 13
Course Module 3 (Part)
Patenting helps any firm, more so start-ups, protect their innovations and achieve competitive advantage
Patenting is usually based on prescribed criteria such as novelty, usefulness, and non-obviousness
National governments have their patent offices to examine, grant and publish patents based on fulfilment of the
prescribed criteria
Under the World Trade Organization’s (WTO) TRIPS Agreement, patents granted in one state should be available and
respected in the member states
There do exist variations on patentability and exemptions across member-nations, especially relating to domains
of public health and social good
Patenting creates monopolies in certain industries, especially in pharmaceutical and biotechnology as well as
electronics industries, and is, therefore, a major driver of intense start-up activity in such domains
Start-ups would do well to focus on patenting from the very early stages of their ideation and prototyping activities
Patenting Steps
Decisions by the applicant on the
patentability and the type of patent
Preparation required
of Patent
Application
Grant of the
Granted patent needs Filing with Choice of the Patent
Patent by Office and patenting
to be maintained the Patent
the Patent route
Office
Office
Patenting
Process
Defence by Formal
Working with the
the Examination Initial maintainability
and admission
Patent Office Applicant as by the
Required Patent Office
Publishing of
the Patent
by the
Patent Office Publication for
objections, if any
Patenting Search – A Critical Step
Determine the
patentability of the
invention
Patenting Search – A Critical Step
Four Characteristics
Article of Novel products with new uses
produced for the first time
Manufacture
Four Types
The Patent Cooperation Treaty, or the PCT as it is typically referred to, came into
existence in 1970
It is open to States that are party to the Paris Convention for the Protection of Industrial Property (1883)
PCT streamlines the initial filing process, making it easier and initially cheaper to file a
patent application in a large number of countries
PCT provides a path to seek patent protection for an invention simultaneously in every country that is a member to
the Treaty
An international patent application under the PCT route may be filed by anyone who is a
national or resident of a Member Country
The appeal of the PCT process is that it enables patent applicants to file a single patent application and have that
single, uniform patent application be treated as an initial application for patent in any Member Country
Patent Cooperation Treaty (PCT) Process - 2
Filing an international patent application under the PCT route to start the patent process can frequently be
a wise move if the inventor is contemplating securing patent rights in multiple countries
Obtaining international patent protection is not cheap. It is also important to understand that the international
patent application will not mature into an international patent
Fundamentally, a common international patent does not exist legally, which is one of the factors that
causes international protection to be quite costly
PCT process enables a “national stage” for filing a patent application claiming the benefit of the international
patent application directly in a particular country within 12 months of filing the international patent application
It is necessary to seek patent protection in each country because individual countries issue their own
national patents
The international PCT process is just a convenient, uniform process that allows applicants to start down the road
toward patent protection in any number of jurisdictions without the need to make a unique application filing in
multiple countries
PCT Vs National Filings
General
popularity of PCT
For more information about the International Patent Process please see:
In India, the patent application can be filed with the Indian Patent Office in any of the
branches i.e., Delhi, Mumbai, Chennai or Kolkata
The patent application can be filed as a provisional application or as a non-provisional application with the Indian
Patent Office
Patent filing and grant procedures are broadly the same as those followed
internationally
India is a Member Country of PCT, and therefore is also a Receiving Office for international patent applications
under the PCT route
If a provisional patent application is filed in India, within 12 months of its filing the
complete specification has to be filed
There are 6 different kinds of filing filed in the Indian Patent Office. These are: (a) Ordinary application, (b) PCT
National phase application, (c) PCT International application, (d) Convention application, (e) Divisional application,
and (f) Patent of addition application
Start-ups Need Patenting
Patents enable
Patents protect start-ups against theft
R&D and Joint
of inventions and poaching by
Venture
established and emerging rivals
partnerships
Source: https://www.forbes.com/sites/forbesleadershipforum/2015/08/18/the-top-10-reasons-why-your-startup-needs-
patents/#4c5fe44722c7
Instructive Cases of Patent Importance - Google
Source: https://www.forbes.com/sites/forbesleadershipforum/2015/08/18/the-top-10-reasons-why-your-startup-needs-
patents/#4c5fe44722c7
Instructive Cases of Patent Importance – Fractus S.A.
Source: https://www.forbes.com/sites/forbesleadershipforum/2015/08/18/the-top-10-reasons-why-your-startup-needs-
patents/#4c5fe44722c7
Instructive Cases of Patent Importance – Honeywell, Nest, Google
Source: https://www.forbes.com/sites/forbesleadershipforum/2015/08/18/the-top-10-reasons-why-your-startup-needs-
patents/#4c5fe44722c7
Instructive Cases of Patent Importance – Support to IPOs
Even the tech giant Facebook felt the need, when preparing for its
initial public offering, in April 2012, to shell out $550 million to buy
650 former AOL patents owned by Microsoft. That was in addition to
750 patents Facebook had bought a month earlier from IBM.
Zynga’s
Dropbox’s network folder asynchronous
synchronization patent challenge gaming
patent
The 2008 Berkeley research project Patenting by Entrepreneurs: An Empirical Study found that 67% of venture-
backed startups reported that patents had been vital for them in securing investment.
While 40% of all startups held patents, 80% of those receiving venture capital investment owned patents.
According to a 2014 National Science Foundation-backed study, 49% of manufacturing and service firms have
used inventions obtained from external sources to develop their most important new products and services
In 14% of these cases, the source was a startup. In many cases, the patents on those startups’ inventions served as the
legal scaffolding around which joint ventures and research-and-development partnerships were constructed.
In their 2015 study Patents, Innovation, and Performance of Venture-Capital-Backed IPOs, Cao, Jiang, and Ritter
found that “patents strongly and positively predict the long-run performance of VC-backed IPOs.”
Indeed, “VC-backed IPOs with patents substantially outperform other VC-backed IPOs. The same holds true even for non-
VC-backed IPOs.” Or as Cockburn and Wagner simply put it in their 2007 study Patents and the Survival of Internet-Related
IPOs, “Firms without patent protection are much less likely to survive.”
Source: https://www.forbes.com/sites/forbesleadershipforum/2015/08/18/the-top-10-reasons-why-your-startup-needs-
patents/#4c5fe44722c7
Patentability and Marketability
Patentability
Successful
and
Sustainable
Business
Growth
Marketability
Society for Innovation and The Technology Business TBI or Technology Business IITM Incubation
Entrepreneurship (SINE), is Incubator (TBI) has been in Incubators, along with Science Cell nurtures technology ven
an umbrella organisation at active operation at IIT Delhi & Technology Entrepreneurs tures through their start-up
IIT Bombay for fostering since the year 2000. The TBI is Parks (STEP) is a facility that phase by providing all the
entrepreneurship and conceived, programmed and promotes, nurtures and support necessary to help
nurturing tech start-ups. It implemented by the incubates innovative entrepreneurs establish
administers a business Foundation for Innovative and indigenous technologies themselves before they scale
incubator which provides Technology Transfer (FITT). through their Startup phase up their ventures. IITMIC
The objective of the TBIU is and encourages them to be
‘Start to Scale’ support for seeks to support
primarily to promote market ready.
technology based partnership with new
entrepreneurs translating
entrepreneurship and The support provided innovations into products
technology entrepreneurs and primarily entails early stage
facilitates the conversion of start-up companies. Within and services that
research activity into funding for indigenous ideas are commercially viable.
the existing policy guidelines and technologies requiring up-
entrepreneurial ventures. of the Institute. scaling and related work.
NPTEL
COURSE ON ENTREPRENEURSHIP
Perspectives of Business Strategy and Economic Development
WEEK 3 – LECTURE 14
Course Module 4 (Part)
Commercialisation
Validation
Testing
Prototyping
Ideation
61
Value Proposition for the Customer
➢ Every new product has to demonstrate its value proposition to the customers and the
broader society; more so, for an entrepreneurial product
➢ Value proposition is the set of gains and benefits from the product for the customer,
both in the short-term and long-term
➢ The gains could be in terms of time saved, money saved, revenue and profit increased, superior
experience achieved, better esteem accrued, better safety assured etc.
➢ An entrepreneurial product must solve the top-level or high-level problems that the
customer faces
➢ Ready-to-eat food makers such as Nestle, MTR, and ITC have solved the problem of busy
working couples by meeting their and their children’s food needs
➢ Delivery services such as Swiggy and Zomato have provided economic solutions to both
restaurants and diners of reach and choice, respectively
62
A Typical Product Benefit Envelope
Benefits to Society
▪ Environment-friendly
manufacture
▪ Reusable, re-cyclable
▪ Global competitiveness
▪ Employment generation
Benefits to Customer
Technical Benefits
▪ Better usage
▪ Better materials ▪ Higher quality
▪ Better manufacture
NEW
▪ Lower cost
▪ Speedier delivery PRODUCT ▪ Longer life
▪ Superior product lifecycle ▪ Superior esteem
▪ Digital support
Benefits to Start-up
▪ Better market share
▪ Higher revenues
▪ Higher profits
▪ Higher customer loyalty
▪ Assured brand building
63
The Interlocked Circle of Testing and Validation
TESTING
VALIDATION
64
Testing and Validation Must Occur at Two Levels, in Each Case
Commercialisation
Validation of business
concept
Validation of product
concept
Testing of product
Testing of
product concept
65
Principles of Testing
➢ Specifications must be laid down at the design stage itself, optimised at the prototyping
stage
➢ Prior to the release of prototype to the testing and validation phases, the specifications
must be frozen
➢ For industrial products such as trucks, testing needs to be by both internal experts and
external regulators
➢ For consumer products, an additional layer of testing at the hands of users is very
much desirable
➢ The key to insightful testing is creation/ simulation of actual user conditions as faithfully as
possible; that said, testing under extreme conditions provides additional assurance
66
Torture Test Track Prototype Testing
Principles of Validation
➢ Validation interlinks empathy, ideation, prototyping and testing phases, in terms of
product functionality, customer experience, and business potential
➢ Even if testing is not done at the actual hands of users, validation must be carried out
with actual users
➢ Additionally, a panel of experts may be formed to bring additional sharpness to the validation
process
➢ Testing is more in the Quality domain while validation is more in the marketing domain,
in fact in the entire design thinking team’s domain. For consumer products, an
additional layer of testing at the hands of users is very much desirable
67
Three Types of Products
Repetitive Experience
Products. For example, a Variable Experience Products.
smartphone or a smart For example,
television Music or Music Streaming
Testing and
Validation Services
Protocols Vary
Based on
Product Types
Consumer Perception
Products. For example, a
fashion accessory
68
Characteristics of Start-up Products
69
NPTEL
COURSE ON ENTREPRENEURSHIP
Perspectives of Business Strategy and Economic Development
WEEK 3 – LECTURE 15
Course Module 4 (Part)
MVP
A Minimum Viable Product is that version of a
new product which allows a team to collect the
maximum amount of validated learning about
customers with the least effort
71
Characteristics of Lean Start-up
Product Developing the product while testing the minimum viable product
72
Two Types of Products for Testing and Validation
MVP
73
Smart Analogue-Digital Watch MVP and UDP Characteristics
Time-
keeping
Payment
Gaming App
App
74
Optimising Development Through MVP and UDP
• The minimum viable product concept is key to a successful go-to-market strategy because, in
order to move rapidly and definitively, the experiments would include only those features that
help the founder test the basics of the problem and the solution
• For a smart watch, in the fundamental stage of MVP, other than the core smartness everything
else (like the shape of the device, brightness of the display or the colour scheme) is a waste of
time and money
• Directly testing UDP at the very initial stage could cloud the results on the basic functionality
itself
• Once an MVP establishes the core functionalities, a UDP provides an appreciation of how
customers interact with the product.
• The “viable” concept is the key, too, in that MVPs produce test results one can learn from,
which means it has to work on some meaningful level for customers
• A classic example is that if the start-up is considering an on-demand marketplace, the MVP is
one which has the minimum required landing pages to bring together the demand and supply
parameters
• By the same token, if the start-up is considering an electric vehicle, the MVP should be one
which tests the battery life, vehicle traction, and vehicle safety ahead of anything else
• In both cases, the extent to which the Ultimate Desirable Product can be developed is a
function of the relative success of the MVP, and the time and resources which the start-up has
at its disposal for the UDP
• Early on, it would be important for the start-up firm to decide on the Minimum Viable Product
(MVP) that needs to be tested and evaluated initially, prior to developing the Ultimate
Desirable Product (UDP) and testing it and evaluating it
76
Balanced MVP-UDP Development for Optimal Business Impact
77
An Enabling Framework for Leadership Development
Early bias on good and bad The firm should prepare a comprehensive note based on the full gamut of
ideas empathy, ideation, design and prototyping
Lack of internal expertise to Identify an appropriate external expert agency to ensure appropriate testing
test and validation
Reliance on friends, family Potentially erroneous favourable bias due to prior relationships must be
for evaluation countered through counselling and education
Indecisiveness on killing a
project
Prototypes must be developed with backup plans for failure
78
Four Steps of Graded Testing
Validation
Final Testing
Holistic Testing
Pilot Testing
Visibles Testing
79
Bootstrapping to MVP Success
• The tasks that can be carried out in bootstrapping phase are ideation,
prototype design, establishment of vendor base, low level assembly of MVP,
laboratory testing etc.
• Indian start-ups are not generally eager for bootstrapping strategy, preferring
instead multiple funding rounds based on early product scale-up with higher
valuations.
80
Bootstrapping to MVP Success
• At the same time, founders should be clear when bootstrapping has started
to become a constraint (forcing excessive expense control, for example) and
when they need to switch to a more classic funding style
• One option adopted by a bootstrapping company has been to license out its
MVP to another start-up having angel investors in exchange for cash or
equity, and continue with another product in the bootstrapping mode
81
Successful Minimum Viable Products
Company What did they do?
Drop box The team made an explainer video before investing to see how people reacted
Airbnb Even before starting, when the founders heard of a design conference coming
in town, they decided to open up their loft as cheap accommodation and put
up pictures on website. This close interaction with customers gave the
founders an insight on customer needs.
Groupon When their website didn’t do well, using the same domain, they created
Wordpress blog posting deals manually. Instead of investing in a new website,
they used what they already had to check customers interest
Buffer Buffer’s first MVP was just a simple landing page. When the founder received
sign-ups, he used the email addresses to communicate with potential
customers getting their feedbacks and insights
Zappos Before investing, the co-founder wanted to identify the demand for his online
store. He purchased shoes from local stores and put up pictures on website.
When he received an order, he purchased it from the local store and shipped it
across to the customer. This helped him to understand market hypothesis
Twitter The first prototype was released as an internal service giving text messages to
Odeo employees. When the employees became so obsessed with it, that’s
when the team got the push to release it to the public.
Foursquare Foursquare, a location based social network was launched with a single-
feature MVP that did not slow them down with unnecessary design and
features. They only focused on improving user-experience using customer
feedbacks
82
Source:https://speckyboy.com/successful-minimum-viable-products/
User Acceptance Testing
• User acceptance testing is an evolved process, and requires appropriate
deployment
• The entrepreneur could also make the users interact with the competitors’
products, to uncover gaps and deficiencies in their products that the new product
will smartly fill
• The developer may have to iterate through a number of prototypes before he can
end up with a validated prototype at the end of the exercise
• Validation would have to be done for the designs and, eventually, the end product.
83
Post-launch Validation
Competitive benchmarks
The validation story does not end with the launch of the product – it goes on at
every step of the product lifecycle in the marketplace, through continuous user
and service feedback and product improvements
84
A Typical Holistic Product Testing Paradigm
- Specification
- Customer profile
- Usage profile
- Benefit profile
- Total value proposition
2 Evaluator Panel
3 Field Testing
85
Value Validation Vector
PROBLEM SOLUTION
87