“ANALYSIS OF EMPLOYEE ATTRITION AT

HIGHWAY INDUSTRIES LIMITED, MANGLI PLANT”

A PROJECT REPORT

Submitted by

Akshit Sharma
(21MBA7117)

in partial fulfillment for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

IN

BUSINESS ANALYTICS

Chandigarh University

SEPTEMBER 2022
BONAFIDE CERTIFICATE

Certified that this project report “Analysis of Employee Attrition” is the

bonafide work of “AKSHIT SHARMA” who carried out the project work
Under my/our supervision.

SIGNATURE SIGNATURE

(Dr. Bhupinder Singh Chahal) (Dr. Renu Vij)

HEAD OF THE DEPARTMENT SUPERVISOR

Submitted for the project viva-voce examination held on

INTERNAL EXAMINER EXTERNAL EXAMINER

PREFACE
I completed my summer internship at Highways industries. Ltd with the Intern as part of my
MBA curriculum in order to get experience in the industry, practical in HR Expertise. I
served as business development for the highways industries ltd and its product throughout
my internship to get knowledge of the automotive parts. The main goal was to increase My
expertise to real-world situations. The successful completion of this Internship was a unique
experience for me, and this report tries to Compile all of the work I did over the 45 days of
the internship into this Report.
. Acknowledgement
I'd want to use this chance to express my gratitude to Highway Industries Limited for
giving me the chance to finish my internship at such a reputable company.

I'm grateful beyond words to Mr. Sharad Jain, (vice president HR), Mr. Satish Kumar
(general manger), Mr. Dinesh Bahadur & Mr. Ram Kumar of Hr. Department for
introducing me to the fundamental ideas and general operating capabilities of the company.

And finally, I want to say thank you to everyone who has helped me put this report together.
 DECLARATION

I, Akshit Sharma, hereby declare that this project report on “Analysis On employee
attrition’’ at highway industry ltd. Is the result of 45 days of summer internship done by me
and under the guidance of Mr. Sharad Jain, Vice president (VP) in HR department. The
report is entirely based on my knowledge and work done by me during the internship.
 EXECUTIVE SUMMARY

“A comparative study of effectiveness of different promotional strategies (schemes) with All

reference to Highways industry ltd." This information has collected regarding the project
through primary and secondary data This report highlights on the understanding the attrition
rate in highways industry ltd. and their effect on sales of the products. From the questionnaire
& the data collected from net & other resources and find market potential. The limitation of
this thesis is sample size. The sample size for this thesis is only 110respondents. The
methodology adopted by me for this thesis is to conduct a survey. I have prepared
questionnaire for the survey. The objective of this thesis is understood by employer leave the
industry and its effect on the sales of its services and products. The finding of the thesis is
that customer is interested in products and services given by highways industry & give
different type of promotional activity for the effective market potential.
 CERTIFICATE

TABLE OF CONTENTS
 List of Figures................................................................................................................7
Chapter 1
1.1 Introduction to the industry.......................................................................................9
1.2 The major responsibilities of hr............................................................................17
1.3. Recruitment and selection....................................................................................18
1.4 Learning and objectives…....................................................................................20
1.5 Vision and Mission ................................................................................................21
1.
1.1.
1.2.
1.3.
1.4.
1.5.
1.6. Origin of the report………………………..........................................................23
1.7. Scope .....................................................................................................................25
1.8. Limitation..............................................................................................................26
Chapter 2
2.1 Organizational Overview.....................................................................................27
2.2 Swot analysis.........................................................................................................29
2.3 Research methodology.........................................................................................32
2.4 Sampling plan for the project ............................................................................33
2.5 Data analysis and interpretation........................................................................34
2.6 Lesson learnt........................................................................................................43
2.7 Conclusion............................................................................................................41
 CHAPTER-1

1.1 ABOUT THE COMPANY

 A non-government firm called Highway Industries Limited

 20 May 1971 saw the incorporation. It is both open and unlisted is categorized as a
company limited by guarantee

 Shares RS 700.0 lakhs is the company's authorized capital and has Rs. 174.4 lakhs
(34.88% of its capital) paid up.
 last annual general meeting of Highway Industries Limited

 The ministry claims that as of March 31, 2017, its financial information was updated
about corporate affairs (MCA). The company has been operating for 51 years at this
time.

 MR. UMESH MUNJAL, MR. AMOL MUNJAL and MR. ANKUR MUNJAL and
are currently on the board of directors.

1.2 POLICY OBJECTIVE & PHILOSOPHY

It is pertinent that business enterprises are economic organs of society and draw on
societal resources; we at the company believe that a company’s performance must be
measured by its Triple Bottom Line contribution to building economic, social and
environmental capital towards enhancing societal sustainability. HIL believes that in the
strategic context of business, enterprises possess, beyond mere financial resources, the
transformational capacity to create game-changing development models by unleashing
their power of entrepreneurial vitality, innovation and creativity.

 TRUSTED BY COMPANIES
 INDUSTRY PERCEPTIONS ABOUT HIGHWAY

The ethos of our parts supplier Highway Industries has had a major impact on the way we
view them. Their professionalism and operating excellence has influence the way we
conduct our business.

Hero CMO – Doom Inc

Cost is a very critical matter in the automobile industry. The competitive pricing offered
to us by Highway Industries has helped us curtail excessive expenditure. It allows us to
further this price advantage to our customers.

Maruti Group Head Operations – Media Wiki

Over the years we have become dependent on the fine quality spare parts supplied to us
by Highway Industries. We would like to extend our gratitude for their diligence towards
the quality standards they have maintained for us.

GKN Plant Head – Max Mobilcom

The parts manufactured by Highway Industries far surpass the quality standards
expectations we had. We have never had to question even a single piece. For us quality
consciousness is of utmost importance.

Mahindra GM - SCM – WikiTravel
 FACILITIES FOR EMPLOYEES

Listed below, are some of the set up and integral manufacturing facilities of the Highway
Group. These in-house capabilities are exemplary in terms building blocks of the
Highway.
Covering the key facets like, Design, Simulation, Prototypes, Dies, Systematic
Workflow, Advanced Manufacturing & Processing Bays, Total Quality Management
Procedures Start from Industry Specific Procurement to Stringent Finished Product
Quality Checks And of course there is Customer Relationship Management [CRM].
Based on Kaizen, 6 Sigma and TQM, these Facilities Fast Forwards the Highway Mantra
and takes its Enterprise to the Next Level.

 CNC TURNING CENTERS

 VMC (VERTICAL MILLING CENTERS)
 FORGING PRESSES 600-2500 TONNS
 MINI CMM (REINISHAW)
 ROBO DRILL (QUAKER)
 INDUCTION BILLET HEATERS
 RGING 250 TO 600 TONS
 WARM FORGING (UPTO 1600 TONN)
 SPLINE TESTER (KINGLENBURG P26)
 SPECTROMETER (THERMO FISHER)
 CMM (ZEISS)
 SPRINT CUT MACHINE
 CONTINOUS HEAT TREATMENT FURNACES
 SEALED QUENCHED FURNACES (IPSEN)
 SHOT BLASTING NORMALISING FURNACES
 SPLINE ROLLING ( NACHI AND PROFIROLL)
 ULTRASONIC AND MAGNAFLEX BOOTHS
 ROBOTURN AUTOMATION0
FACILITIES GALLERY IN INDUSTRY
The major responsibilities of HR
The major responsibilities of HR in independent television are

HR Policy formulation

Independent selection on HR policy formulation for nor only own department

But also, for the other departments.

HR Planning

Independent Television establishes both short term and long-term planning for
the organization.

Short Term HR Planning

Independent Television Primarily recruits its human resources that will support
strategic

Human Resource Planning for current period.

Long Term HR Planning

Here independent Television is looking forward to build long term resources by
several

Training and Development programs.

HR Info System
Independent Television uses several software to ensure HR info system includes,
vista HR Manager and vista

Work and Job analysis, design and evaluation

For every job there are work and Job analysis, design and evaluation at
Independent Television so that jobs are well defined.

Diversity Management
Independent Television highly believes in Diversity management. Here, in
Independent
Television, there are many employees from different divisions of the country,
even from other states worker come to work in industries.
Career management
Career management is also important part of company. For every employee,
after one year his/her job is being evaluated for long term perspective.
 Recruitment and Selection

1.Workforce Requisition:
The workforce requisition is the primary and the first step of recruitment process. It is
process through which the approval is taken to initiate the recruitment process.

2.Analysis of position and requirement

Analysis of position and requirement includes understanding the client organization with
regard to current business activities, future expansion plans, work culture and extends to
mapping competencies for specific position including job title, deliverables, Key
accountabilities and other important details which are required to bring success to the
position. Independent Television carefully analyses every position and recruitment
situation of the market.

3.Approval of ME
The Managing Editor of Independent Television Ltd. Approves the requisition form and
check the required workforce needed for the particular Department.

4. Candidate Sourcing Advertisement:

Advertisement can be published in job sites, newspaper or other media like, BDjobs,
JobsA1.com, and Prothomalojobs. Etc.
Referrals: The length of time spent on sourcing potential candidates can vary greatly
depending upon the level and complexity of the position, according to many respondents.
Referrals mainly based on Position, Situation, and the nature of job.

5. Short listing of Applicants

Immediately after the closing date, all original applications received, together with a
Summary Information Sheet, will be sent by Human Resources to the Chair of the
Recruitment Panel, who should forward copies of the applications to the Panel members
and arrange for short-listing to take place, The process involves drawing up a list of target
companies from which to recruit and utilizing our network, along with our database then
we list most potential candidates within target companies. We then contact candidates
and share the opportunity with them and draw their interest in the position.

Primary Short listing by HR: Human Resource Department Primarily Shortlisted the
candidates thus who applied for the position and send the list to the concerning
department.

Final Short listing by Departments: Department review the list of applicant and finally
select the candidates for interview.
6. Assessment

Written Test: A written test would be conducted if needed. Written test is often
required, depending on the types of the position where the candidate is to be employed.

Interview: Interview can be conducted in various ways. Few examples regarding

independent Television are furnished below.

Traditional Face-to-Face Interview

Most interviews are face-to-face. The most traditional is a one-on-one conversation.
Focus should be on the person asking questions. Maintain eye contact, listen and respond
once a question has been asked. Establish rapport with the interviewer and show them
that interviewee’s qualifications will benefit their organization.

Behavioral Interview
The basic premise behind this type of interview is that the past behavior is the best
predictor of future actions. These types of questions may be asked in any interview
format—telephone, panel or one-on-one.
This type of question generally starts with the words “Give me an example when...” or
“tell me about a time when

Stress Interview
This kind of interview is specially conducted for sales department. Here the interviewer
watches the level of patients of the interviewee.
7. Salary Negotiation
Before start talking pay (and salary negotiations) with a prospective employer, we need
to find out how much the job is worth. We will need to take the time for research. That
way we will be prepared to get what we're worth and to get a job offer that's realistic and
reasonable. Salary negotiation is something at which hiring managers are usually a lot
more proficient than the people they hire. Human Resources must be consulted to provide
detailed guidance and advice on determining appropriate offer salary levels within the
grade.
8. Offering Candidates
The final stage in the selection procedure is to confirm the offer of employment after
satisfactory references have been obtained, and the applicant has passed the medical
examination required for pension and life assurance purposes or because a certain
standard of physical fitness is required for the work. The contract of employment should
also be prepared at this stage.
LEARNING OBJECTIVES

You will have the chance to explore a job that interests you through in internship,
whether it is compulsory or not. For recent graduates, there are numerous possibilities to
consider, and it might be challenging to select just one. Getting an internship will enable
you to emphasize one or more of those career alternatives, even if you do not yet know
with certainty what you want to do after you graduate. It will greatly influence your
choice if you can locate internship where the aforementioned objectives are met.

 Further education and certification.

 Making professional communication.

 Promoting mentor / mentee relationships.

 Communication and leadership.

 Finding a good working environment.

 Being free and adaptable

However, it's vital to keep in mind that the credit for education is awarded with the
education you acquire, not simply the work experience alone, and that an internship
experience may provide you a significant edge in job evaluation and be an excellent
builder.

The fundamental goal of a course internship is to engage in interactive learning in order

to better grasp the concepts, methods, and practices of your subject or major.

An internship may also be an enjoyable method to learn. You can investigate and
examine the gap between theory and practice throughout your internship.

As an intern, I discovered it’s essential to be enthusiastic and open to learning new skills,
asking for more work and being curious to learn and ask questions. This attitude will
show that you enjoy being part of the team and that you're keen to help. Having curiosity
and enthusiasm also means that, as an intern, you get a lot out of what you’re doing,
which opens lots of opportunities.
 VISION AND MISSION

Vision: world Class Company, trusted by customers, offer in high quality products. The
highway industries group philosophy is characterized by its futuristic vision. Investing in
advanced technologies and staying ahead with the latest expertise and skill sets in the
industry.

Mission: Achieve our mission through excellence in operations, customer satisfaction,

deploying latest technology with skilled & motivated team. Innovate mobility solutions
with passion to enhance the quality of life. To create exceptional automotive value for our
customers by harmoniously blending safety, quality and efficiency. With our diverse
team, we will provide responsible stewardship to our community and environment while
achieving and security now and for future generations.
 NON-DISCLOSURE AGGREMENT (NDA)

The NDA is intended to protect confidential information disclosed during internships.

This clause makes clear that it will not be revealed to others.
 ORIGIN OF THE REPORT

I am the student of MBA (BA). I completed my summer internship in 45 days at highway

industries. I get a chance to be a part of the organization .my period of this internship is from
2/July/2022 to 15/august/2022. On 2nd July I joined here an intern and get the topics of employer
and employee attrition. This internship period is used to understand and analyses the situation that
why employee leave the company.
What are the main reasons for attrition?

 To understand the system and rule regulation of the industry.

 To communicate with employee face to face.
 Take view from every employer.
 Learn the things and take analysis.
 OBJECTIVES

Our main goal during this internship is how to reduce the attrition Moreover, company gave
a lot of benefits to worker like incentive, bonus and LTI (long term incentive) this kind over
payment they get even then the worker is left the company .so I am start meeting with

employees or received company data and feedback from them. Another benefit of an
internship is developing business contacts. These people can help you find a job later, act
as references or help you with projects after you’re hired somewhere else. Meet the people
who have jobs you would like some day and ask them if you can take them to lunch. Ask
them how they started their careers, how they got to where they are now and if they have
any suggestions for you to improve your skills.

 Explore career alternatives prior to graduation.

 Integrate theory and practice.
 Assess interests and abilities in their field of study.
 Learn to appreciate work and its function in the economy.
 SCOPE

 Here is the opportunity to learn about the operations of highway industries.

 Opportunity to know about what kind of activities has been done in the automobiles sector.
 Opportunity to meet with high rank staff employee and give information of their department.
 Face to face interaction with the employee and get data of their working culture.

METHODOLOGY

 Primary data: data is collected through workers through personal interview.

 Anticipate and investigate client demands in relation to World Wide Media's publications' cost,
quality, and level of service (WWM).
 Recognize the reasons why customers cancel or don't renew their subscriptions.

Issue description:
What are the several areas where World Wide Media falls short?

Research methods:
The raw data used in this exploratory study was used. Both qualitative and quantitative data will be
presented. Personal interviews and telephone interviews are used to gather data.
 LIMITATION

To enrich and complete this report my levels best attempt was dedicated although there are some
limitations:

Unfortunately, it was not possible to acquire sufficient information due to the company’s
limitations (business secrecy and confidentiality). As this is my first report about automotive
industry so I had to face some difficulties to preparing the report. Time was also a limitation.
Gathering

Information during working was a tough job. In personal interview it is always said that there is
always a chance of biasedness either by interviewer or either by interviewee.

 I had located the site's work for the study's purposes was restricted to the city of Ludhiana. 110
people made up the sample.
 The research was finished quickly while I was also pursuing other coursework. As a result, it
was unable to thoroughly analyze the issues.
 Some of the respondents didn't take the questionnaire seriously.
 It is exceedingly difficult to get an employee to express his opinions on his employer since
respondents lacked knowledge about the questionnaire.
 Senior officers were hard to get in touch with since they were usually busy. We thus had to
wait for them. Although some respondents did not answer and some did not finish the
questionnaire, I should still mention that I really liked working on the project.
 CHAPTER-2

2.1. INTRODUCTION TO THE COMPANY

1. Organizational overview

Highway Industries is a leading supplier of forged components in the automotive industry.

Spanning the global market Highway specializes in hot, cold and warm forging of precision
engineered machine automotive parts for the domestic and overseas markets. With a work
force of over approx. 4000 employees and advanced manufacturing facilities, Highway
surges ahead in the specific industry segment. The in-house design team in synergy with
mechanical and manufacturing engineers help to formulate the perfect product mix.
Strategically identifying and addressing the market demand with a robust supply chain.
2. Products offered by company
Highway Industries Limited fabricates metal products. The Company offers rod, crank shaft,
kick arm assembly, shaft, claw pole, wheels, and flanges. Highway Industries serves
customers in India.

https://www.highwayindustries.com/products/
 3. Evolution and funding
Highway Industries Limited is an unlisted public company incorporated on 20 May, 1971. It
is classified as a public limited company and is located in Ludhiana, Punjab. an authorized
share capital is INR 5.00cr and the total paid- up capital is INR 1.74cr.

Highway Industries Limited's operating revenues range is Over INR 700cr for the
financial year ending on 31 March, 2021. At the same time, it's book net worth has increased
by 21.79 %.

Here is a summary of financial information of HIGHWAY INDUSTRIES LIMITED for the

financial year ending on 31 March, 2021.

 Revenue / turnover of HIGHWAY INDUSTRIES LIMITED is Over INR 700cr

 Net worth of the company has increased by 21.79 %
 Total assets of the company increased by 31.96 %
 Current Liabilities of the company has increased by
35.00 %
 Operating Revenue Over INR 700cr

sales 15.58%

Net worth 21.79 %

Debt/Equity Ratio 3.08

Return on Equity 17.89 %

Total Assets 31.96 %

Fixed Assets 10.14 %

Total Current Assets 49.99 %

Total Current Liabilities 35.00 %

Trade Receivables 48.54 %

Trade Payables 34.45 %

Current Ratio 1.15

https://www.tofler.in/highway-industries- limited/company
 SWOT ANALYSIS

Strengths

(A) Evolving industry: Highway represent liberty and economic growth, allowing people to
live, work and travel in ways that were unthinkable just a few years ago.

(B) Technological advancement: With the advent of technology, companies have

automatic machines, whereas workers do not have to face the issue of hard work and work
pressure.

(c) Salary on the time: In the beginning of the week company pay salary on actual time to
workers.

Weakness

Product diversification needs more focus with respect to electrification trend in auto
sector.

Opportunity

(A) Automotive manufacturing: In this type of opportunity, all you need to have is contacts
with suppliers and distributor of all the relevant resources that you require to manufacture the
product. But before building your own network, make sure that the location of the business is
suitable as per your requirements.

(B) Designing and Accessories: A designing and accessories business the trending now and
most of the workers are passionate towards remodeling their designs.

Threat

Intense Competition: Presence of such a large number of players in the automotive industry
results into extensive competition, every company eating into others share leaving little scope
for new players.
 RESEARCH METHODOLOGY
Research process

Before embarking on the details of research methodology and techniques, it

seems appropriate to present a brief overview of the research process. Research
process consists of series of actions or steps necessary to effectively carry out
research.

 extensive literature survey

 development of working hypothesis
 preparing the research design
 determining the research design

 collecting the data by observation through personal interview by questionnaires

 execution of the project

 analysis of data

 hypothesis – testing

 generalization and interpretation

 preparation of the report

Research process: -
The research was carried out as per steps of consumer research process.

1. define the objectives of the research

2. collecting and evaluating secondary data

3. designing a primary data

4. collecting of primary data

5. processing and interpretation of data

 SAMPLING PLAN FOR THE PROJECT

1. Data source: primary data

2. research approach: survey method

3. geographical area: focal point, Ludhiana, Punjab

4. sampling unit: Automotive industry

5. sample size: 110 employees

6. research instrument: questionnaire and personal interview

7. contact method: personal contact

LIMITATIONS OF A QUESTIONNAIRE

 Time-consuming to collect the data. It takes longer for the respondent to complete open
questions.
 Time-consuming to analyses the data.
 Not suitable for less educated respondents as open questions require superior writing
skills and a better ability to express one's feelings verbally.
• Questionnaires can be an effective means of measuring the behaviour, attitudes,
preferences, opinions and, intentions of relatively large numbers of subjects more cheaply
and quickly than other methods.
 DATA ANALYSIS & INTERPRETATION

This information was gathered from 78 employees from various age groups. However, the employee
made a lot of insightful comments and drawbacks to the organization.

DIFFERENCE NO. OF
AGE EMPLOYEE
GROUP S SURVEY
20-25 19
26-30 25
31-35 19
36-40 9
41-45 4
46-50 2
51-55 0
56-60 0
TOTAL NO OF EMP 78

NO. OF EMPLOYEES SURVEY

30
25
25
19 19
20

15
10 9

4
5 2
0 0
0
20-25 26-30 31-35 36-40 41-45 46-50 51-55 56-60
 Attractive points of company given by various ranks of employees.
 Employees have an opinion about the shortcomings of attrition.
 Telephone perception of attrition employee provides attractive point
 LESSON LEARNT

During internship and preparation of this report, there were lots of cases to be learnt, lived and solved.
Among different functional and administrative things, some of the valuable lessons learnt during
internship were:

 Patience
 Good communicator
 Value time
 Team working skills
During my internship, I learned how to communicate and build relationships with the people worked with. I
learned how to introduce myself, talk about my interests, knowledge and skills with entrepreneurs and
business owners, as well as how to ask questions and gain a better understanding of businesses not only in
the co-working space, but also others in the market

KNOWLEDGE GAINED

 Learnt how to work in the team.

 Learnt how to apply theoretical knowledge in practical field.

 Courtesy and politeness are the most important asset an intern should have.
 Feedback to the Organization

As for the internship period, I have to deal with several circumstances I can say that the business and working
environment of Highway Industries Limited is very magnificent. The staff members and employees are very
helpful with each other, and 100% of the workers are very happy with the salary they received on time.
Moreover, during the internship period, I found some weaknesses, some strengths, and opportunities in the
organization. The strong points should not be lost, and weakness should be overcome as soon as possible, and
opportunity should be grabbed. Highway Industries is rated 4.1 out of 5, based on 177 reviews by employees on
Ambition Box. Highway Industries is known for Skill development which is rated at the top and given a rating of 4.1.
However, Career growth is rated the lowest at 3.6 and can be improved.

Recommendations:
• The organization should practice proper guideline. The purpose of Human Resource Management is to
improve the productive contribution of people.
• To get effective and efficient employee, the organization should arrange proper training and
development programs.
• The entire HR department should be well informed regarding the employment personal.
• The organization should provide well direct compensation as well as direct to its staffs.
• The management should have job evaluated salary structure, which is most competitive than other
organizations in the country.
• To evaluate employee’s performance; the management should follow promotion policy properly.
• In order to get competitive advantage and to deliver quality service, top management should try to
modify the services.

CONCLUSION
In a nutshell, this internship has been an excellent and rewarding experience. I can conclude that there have
been a lot I’ve learnt from my work at Highway industry ltd. Needless to say, the technical aspects of the work
I’ve done are not flawless and could be improved provided enough time. As someone with no prior experience
with Node.js whatsoever I believe my time spent in research and discovering it was well worth it and
contributed to finding an acceptable solution to build a fully functional web service. Two main things that I’ve
learned the importance of our time-management skills and self-motivation.