Atmaram Tawate

atmaramtawate23@gmail.com 9004522540
1/9 Shanti colony , kailash nagar, shankar pawshe road, vitthalwadi, kalyan east, 421306 Kalyan

Profile Personal details

Strong engineering professional with a bachelor of Engineering , My Date of birth
primary objective is to provide best possible solutions to achieve March 23, 2000
client Goals.
Place of birth
Mumbai

Employment
Technical Support Executive Dec 2021 - Present Skills
Tata Consultancy Services, Mumbai
Currently Working as a Technical support executive for the set of Intellimatch, Xceptor, Control
applications like Inteliimatch , Xceptor it mainly deals with Account M, SQL, ETL, Unix, Incident
Reconciliation. management
Co-ordinating with business to resolve the error in reconciliation.
Following with concerned parties in case feeds do not arrive on time,
Adhoc report generation for users.
Education
Bachelor of Engineering in
Mechanical Engineering
Roles and responsibilities
Dilkap College of engineering
1) I took proactive participation to investigate and resolve the and Management Studies,
incident/ticket within SLA. Whenever we received any incident, I Neral
always acknowledged it immediately and performed the intial Jul 2018 - Jun 2021
investigation on time.
Diploma In Mechanical
Engineering
2) I have effectively handled multiple issues and tasks by prioritizing
S.H.Jondhale polytechnic,
the business critical issues along with completing the daily BAU
Ambernath
activities in a shift.
Jul 2015 - Jun 2018

3) I always worked with the passion and discipline to achieve team

success by resolving issues within SLA, keeping good relation with
client.
Qualities
4) I proactively monitored the system behaviour and priortized the closely interacted with user
escalation to L2 without delay in case of job/process failure. I have and got the knowledge of
always tried to make good decisions in difficult situation and end-to-end business
evaluated risks and benefits to make right decisions and if
necessary I consult my team members to take correct action. Mail monitoring , Issue
handling, issue escalation ,
5) Daily monitoring of reconcillation Recs in COP , ICC , CLM , SOP, follow up with concerned
GRSS , GAT, BRKR , ETD , INV , CSH, NOS instances and Resolved the teams
issues for particular instances
Adhering to the SLA , to
interact client for their
requirements