Jayrus F Dita October 10,2023

I BSIS Set-A
Answer:
1. Microsoft window ,Mac OS, Linux this is are distinct
operating systems with unique features in terms of user
interfaces, windows typically offers a familiar user – friendly
GUI. While mac OS emphasizes a sleek and visually appealing
design .Linux being open source, provides various desktop
environment catering to diverse preferences.
2. Microsoft word is designed for creating and editing text
documents. It includes features for formatting text, inserting
images, and designing layouts. Its primary purpose is docement
creation, such as reports, letters, and essay
Microsoft Excel focuses on organizing and manipulating
numerical data. It utilizes cells organized in rows and columns
to performs calculations,create charts and analyze data sets.
And it is widely used fo budgeting, financial analysis, and
project management.
 In terms of features, word processors offer tools for text
formatting, spell checking and document collaboration.
They emphasize features like headers, footers, and
pagination to enchance document appearance. On the
other hand, spreadsheet software provides functions,
formulas, and charts to analyze and visualize data
effectively.
3. Customer Relationship Management (CRM)
 Customer Engagement: CRM systems help businesses
manage and analyze customer interactions, leading to
improved engagement
 Sales and Marketing: CRM this leads to more efficient
sales processes and targeted marketing efforts ultimately
boosting revenue
 Customer Service: CRM this ensures timely and
personalized responses, leading to increased customer
satisfaction
 Data Analysis: CRM businesses can identify trends,
forecast sales, and make informed decisions based on
customer behavior and feedback

Enterprise Resource Planning (ERP)

 Integrated Processes: ERP this integration reduces data

silos, enchances communication, and ensures a unified
view of business operations
 Efficiency and productivity: ERP this increases efficiency,
reduces manual errors, and allows employees to focus on
strategic tasks, thereby improving overall productivity
 Supply Chain Management: ERP supply chain
management by providing real time visibility into
inventory levels, order status, and supplier relationships
4. Compare and contrast the features of system software
PURPOSE
 System Software primarily manage hardware
resources and provides essential services to other
software
 Application Software designed to perform specific
tasks or functions for end users such as word
processing, graphic design, or gaming
SPEED
 System Software emphasizes efficiency and speed,
as it directly interacts with hardware.Often written
in low level language for optimal performance
 Application Software priorities functionality and
user experience over low level optimizations. May
be written in higher level languages for easier
development
LOW LEVEL LANGUAGE USAGE
 System Software typically involves low level
languages like assembly or C to directly
communicate with hardware and maximize
efficiency
 Application Software often written in higher level
languages like java, phython, or c#
VERSATILITY
 System Software less versatile in term of diverse
functionality, focusing on managing and optimizing
system resources
 Application Software highly versatile, covering a
wide range of tasks based on user needs, from
business application to entertainment
USER INTERACTION
 System Software primarily interacts with other
software and hard ware, with minimal direct
interaction with end user
 Application Sotware designed for direct interaction
with end users, providing interfaces and
functionalities tailored to specific tasks
DEPENDENCY
 System Software independent of specific application
requirements but essential for overall system
operation
 Application Software dependent on system on
software fot a platform to run and may have
additional dependencies based on its functionality