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TIC MVD Trace Tool

MEDIUM VOLTAGE ADJUSTABLE SPEED MOTOR DRIVE

USER GUIDE

March 2020

TOSHIBA INTERNATIONAL CORPORATION

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Important Notice
TIC MVD Trace Tool is a maintenance tool that can be used to save and view drive setting files
and traceback files for Toshiba medium voltage drives. Viewing of the traceback file is via
TraceView. The Trace Tool can also be used to view online drive properties, status, and reset
fault records and event counters, but cannot be used for changing or adjusting of any drive
parameters or variables. For this functionality, TIC MVD TOOL is required.

The information contained in this guide is not intended to cover any of the details concerning the
installation, setting, adjustment, operation, or maintenance of the equipment. Refer to the drive
and driven load instruction manuals for information and precautions regarding the drive and
associated equipment.

Should additional information be required contact your Toshiba representative.

The contents of this guide shall not become a part of or modify any prior or existing agreement,
commitment, or relationship. The sales contract contains the entire obligation of Toshiba
International Corporation. The warranty contained in the contract between the parties is the sole
warranty of Toshiba International Corporation and any statements contained herein do not create
new warranties or modify the existing warranty.

In no event will Toshiba International Corporation be responsible or liable for either

indirect or consequential damage or injury that may result from the improper use, setting or
installation of the Trace Tool.

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Guide’s Purpose and Scope

This guide provides information regarding the screens and functions of TIC MVD Trace Tool.
Refer to the drive and associated equipment instruction manuals for information and precautions
regarding the equipment. This software user guide, the drive manuals, and all associated
equipment manuals and drawings should be read before connecting to a drive.

Toshiba International Corporation reserves the right, without prior notice, to update information,
make product changes, or to discontinue any product or service identified in this publication.

TOSHIBA® is a registered trademark of the Toshiba Corporation. All other product or trade
references appearing in this guide are registered trademarks of their respective owners.

Toshiba International Corporation (TIC) shall not be liable for direct, indirect, special, or
consequential damages resulting from the use of the information contained within this guide.

This guide is copyrighted. No part of this guide may be photocopied or reproduced in any form
without the prior written consent of Toshiba International Corporation.

© Copyright 2020 Toshiba International Corporation.

All rights reserved.
Printed in the U.S.A.

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Contacting Toshiba’s Customer Support Center

Toshiba’s Customer Support Center can be contacted to obtain help in resolving any Adjustable
Speed Drive system problem that you may experience or to provide application information.

The center is open from 8 a.m. to 5 p.m. (CST), Monday through Friday. The Support Center’s toll
free number is US (800) 231-1412/Fax (713) 466-8773 — Canada (800) 527-1204.
You may also contact Toshiba by writing to:

Toshiba International Corporation

13131 West Little York Road
Houston, Texas 77041-9990
Attn: CASD Product Manager.

For further information on Toshiba’s products and services, please visit our website at
www.toshiba.com/tic.

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Toshiba International Corporation Software

Licensing Agreement
USE OF THE SOFTWARE IS SUBJECT TO THE TOSHIBA INTERNATIONAL
CORPORATION (TIC) SOFTWARE LICENSE TERMS SET FORTH BELOW. YOU AGREE
TO BE BOUND BY THESE LICENSE TERMS BY DOWNLOADING, INSTALLING,
COPYING, OR OTHERWISE USING THIS SOFTWARE. IF YOU DO NOT AGREE, DO NOT
DOWNLOAD, INSTALL, COPY, OR USE THIS SOFTWARE.

Toshiba International Corporation SOFTWARE LICENSE TERMS

The following terms govern the use of the enclosed Software unless governed by the terms in a
separate written agreement with TIC.

License Grant
TIC grants a non-exclusive and non-transferable license to use one copy of the Software and
documentation. Use means storing, loading, installing, executing or displaying the Software for
internal use only. Except as authorized by TIC, the Software may not be modified to disable any
licensing or control features of the Software. If the Software is licensed for concurrent use, no more
than the maximum number of authorized users may use the Software concurrently.

Ownership
The Software is owned and copyrighted by TIC. Your license confers no title or ownership of the
Software and is not a sale of any rights in the Software. TIC's third party suppliers may protect their
rights in the event of any violation of these License Terms.

Copies and Adaptations

One copy may be produced for archival purposes or if copying is an essential step in the authorized
use of the Software. All copyright notices of the original Software must be reproduced on all copies
or adaptations. The Software may not be copied onto any bulletin board or similar system.

No Disassembly or Decryption
The software may not be disassembled or decompiled without the prior written consent of TIC. Nor
may the Software be decrypted unless decryption is a necessary part of the operation of the
Software.

Termination
TIC reserves the right to terminate the license to use this Software upon failure to comply with any
of the License Terms. Upon termination, the original Software, all copies, adaptations, and merged
portions in any form must be destroyed.

Export Requirements
The Software may not be exported or re-exported. Nor may any copy or adaptation be exported or
re-exported in violation of any applicable laws or regulations.

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As-Is Warranty Statement

1. To the extent allowed by local law, this TIC Software product is provided “as is” without
warranties or conditions of any kind, whether oral or written, expressed or implied. TIC
specifically disclaims any implied warranties or conditions of merchantability, satisfactory
quality, non-infringement, or fitness for a particular purpose.

2. The limitation of liability is as follows: except to the extent prohibited by law, in no event
will TIC or its subsidiaries, affiliates, or suppliers be liable for direct, special, incidental,
consequential or other damages (including lost profit, lost data, or downtime costs),
arising out of the use, inability to use, or the results of use of the Software, whether based
in warranty, contract, tort, or other legal theory, and whether or not advised of the
possibility of such damages.

3. Use of the Software is entirely at your own risk. Should the Software prove defective, the user
assumes the entire cost of all service, repair, or correction. Some countries, states, and
provinces do not allow the exclusion or limitation of liability for incidental or consequential
damages, so the above limitation may not apply.

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General Safety Instructions

SAVE THESE INSTRUCTIONS
This guide contains important instructions that
should be followed during use of this software.
DO NOT install this software and connect to a drive with this software until you have read and
understood all of the information in the software user guide, all of the drive manuals, and all
associated equipment manuals.

Safety Alert Symbol

The Safety Alert Symbol indicates that a potential personal injury hazard exists. The symbol is
comprised of an equilateral triangle enclosing an exclamation mark.

Signal Words
Listed below are the signal words that may be used throughout this guide followed by their
descriptions and associated symbols. When the words DANGER, WARNING, and CAUTION
are used in this guide, they will be followed by important safety information that must be adhered
to.

The word DANGER preceded by the safety alert symbol indicates that an imminently hazardous
situation exists that, if not avoided, will result in death or serious injury to personnel.

The word WARNING preceded by the safety alert symbol indicates that a potentially hazardous
situation exists that, if not avoided, could result in death or serious injury to personnel.

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The word CAUTION preceded by the safety alert symbol indicates that a potentially hazardous
situation exists which, if not avoided, may result in minor or moderate injury.

The word CAUTION without the safety alert symbol indicates a potentially hazardous situation
exists which, if not avoided, may result in equipment and property damage.

Special Symbols
To identify special hazards, other symbols may appear in conjunction with the DANGER,
WARNING and CAUTION signal words. These symbols indicate areas that require special
and/or strict adherence to the procedures to prevent serious injury to personnel or death.

Electrical Hazard Symbol

A symbol which indicates a hazard of injury from
electrical shock or burn. It is comprised of an
equilateral triangle enclosing a lightning bolt.

Explosion Hazard Symbol

A symbol which indicates a hazard of injury from
exploding parts. It is comprised of an equilateral
triangle enclosing an explosion image.

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Qualified Personnel
The TIC MVD Trace Tool shall be operated by Qualified Personnel Only.
A Qualified Person is one that has the skills and knowledge relating to the construction,
installation, operation, adjustment, and maintenance of the equipment and has received safety
training on the hazards involved (Refer to the latest edition of NFPA 70E for additional safety
requirements).
Qualified Personnel shall:
 Have read the entire software guide, drive installation and operation manual, as well as all
other manuals supplied with the equipment.
 Be familiar with the construction and function of the ASD, the equipment being driven, and
the hazards involved.
 Able to recognize and properly address hazards associated with the application of motor-
driven equipment.
 Be trained and authorized to safely energize, de-energize, ground, lockout/tagout circuits and
equipment, and clear faults in accordance with established safety practices.
 Be trained in the proper care and use of protective equipment such as safety shoes, rubber
gloves, hard hats, safety glasses, face shields, flash clothing, etc., in accordance with
established safety practices.
 Be trained in rendering first aid.

For further information on workplace safety visit www.osha.gov.

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Table of Contents
1. General Information .............................................................................................................. 1
1.1 Introduction ...................................................................................................................... 1
1.2 Software and Hardware Requirements ............................................................................. 1
1.3 Installation ........................................................................................................................ 1
2. PC to Drive Connection ........................................................................................................ 2
3. TIC MVD Trace Tool Startup ............................................................................................... 3
3.1 Launching TIC MVD Trace Tool..................................................................................... 3
3.2 Automatic Connection to Drive........................................................................................ 3
4. Main Window........................................................................................................................ 4
4.1 Overview .......................................................................................................................... 4
4.2 Title .................................................................................................................................. 4
4.3 Menu Bar .......................................................................................................................... 4
4.4 Command Buttons ............................................................................................................ 5
4.5 IP and Database Boxes ..................................................................................................... 6
4.6 Status Buttons and Labels ................................................................................................ 6
5. Software-Drive Connection .................................................................................................. 8
5.1 Automatic Initial Connection Attempt ............................................................................. 8
5.2 Manual Connection/Disconnection .................................................................................. 8
5.3 Broadcast IP Address Selection and Suggestions ............................................................ 9
6. Drive Properties Window.................................................................................................... 11
6.1 Overview ........................................................................................................................ 11
6.2 Main Tab ........................................................................................................................ 11
6.3 Memo Tab ...................................................................................................................... 12
6.4 Date & Time Tab ............................................................................................................ 12
6.5 Ratings Tab..................................................................................................................... 13
6.6 Trouble Records ............................................................................................................. 13
6.7 Event Counter Tab .......................................................................................................... 14
7. Traceback Window ............................................................................................................. 14
7.1 Overview ........................................................................................................................ 14
7.2 Settings ........................................................................................................................... 15
7.3 Saving Data .................................................................................................................... 15
7.4 Clearing and Refreshing Data ........................................................................................ 15
8. TraceView Window ............................................................................................................ 16
8.1 Overview ........................................................................................................................ 16
8.2 Menu Bar ........................................................................................................................ 18
8.3 Data Setting Area and Graph Area ................................................................................. 20
8.4 Command Buttons and Label ......................................................................................... 21
9. SetView Window ................................................................................................................ 24
9.1 Overview ........................................................................................................................ 24
10. Drive Preparation Window ................................................................................................. 26
10.1 Overview ........................................................................................................................ 26

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1. General Information
1.1 Introduction
Thank you for purchasing a Toshiba Medium Voltage Drive. This document describes the
screens and functions of TIC MVD Trace Tool, which is a powerful software maintenance tool
for Toshiba Medium Voltage Drives.

TIC MVD Trace Tool can be used to save and view drive setting files and traceback files for
Toshiba medium voltage drives. Viewing of the traceback file is via TraceView. The Trace
Tool can also be used to view online drive properties, status, and reset fault records and event
counters, but cannot be used for changing or adjusting of any drive parameters or variables.
For this functionality, TIC MVD TOOL is required

This software user guide, the drive manuals, and all associated equipment manuals and
drawings should be read before connecting to a drive.

1.2 Software and Hardware Requirements

TIC MVD Trace Tool requires the following:
 1.5 Gigahertz processor
 Microsoft ® Windows ® 7 (32 bit or 64 bit) or Windows ® 10 (32 bit or 64 bit)
 1 GB of RAM
 512 MB of available hard disk space
 Ethernet port (or USB port and Ethernet to USB adapter)

1.3 Installation
To install TIC MVD Trace Tool:
 Close all other programs
 Run the setup.exe file
 Follow the on-screen TIC MVD Trace Tool Setup Wizard Instructions
 It may be necessary to reboot the computer during the installation (the TIC MVD Trace
Tool Setup Wizard will provide on-screen instructions if this is necessary)

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2. PC to Drive Connection
Connect the PC to the drive equipment using an Ethernet cross cable. On the drive equipment
side, connect the Ethernet cable to the electronic operator interface (EOI) Tool port, as
indicated in Figure 1. On the PC side, connect the Ethernet cable to the Ethernet port.
Alternatively, an Ethernet to USB adapter can be used to connect the Ethernet cable to one of
the PC’s USB ports instead of an Ethernet port.

(a) (b)
Figure 1. (a) T300MVi and (b) T300MV2 EOI Tool Ports

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3. TIC MVD Trace Tool Startup

3.1 Launching TIC MVD Trace Tool
After installation, launch TIC MVD Trace Tool by performing the following steps:
 Click on the Start button (typically in the bottom left corner of the screen)
 Select All Programs (only necessary in Windows 7)
 Select Toshiba International Corporation/TIC MVD Trace Tool as indicated in Figure
2.

(a) (b)
Figure 2. Launching TIC MVD Trace Tool in (a) Windows 7 and (b) Windows 10

3.2 Automatic Connection to Drive

After the user clicks on the TIC MVD Trace Tool Icon as indicated in Figure 2 , TIC MVD
Trace Tool proceeds to the Main Window (discussed in Section 4) and automatically attempts
to connect with the drive. More information about communication with the drive is provided
in Section 5.

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4. Main Window
4.1 Overview
Once the user clicks on the TIC MVD Trace Tool icon, TIC MVD Trace Tool proceeds to the
Main Window shown in Figure 3. The Main Window consists of five main areas summarized
below.
1. Title
2. Menu Bar
3. Command Buttons
4. IP and Database Boxes
5. Status Buttons and Labels

Figure 3. Main Window

4.2 Title
The title shows the software title and version number. It also indicates that Toshiba
International Corporation owns the copyrights to TIC MVD Trace Tool.

4.3 Menu Bar

The menu bar contains three dropdown menus (File, Drive Tools, and Help).

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4.3.1 File Menu

The File menu allows users to do the following:
1. Access the Drive Properties Window
2. Manually select the active database (only when TIC MVD Trace Tool is offline and not
actively communicating with a drive)
3. Exit TIC MVD Trace Tool

4.3.2 Drive Tools Menu

The Drive Tools menu allows the user to access the following windows (all of which can
also be accessed by using the appropriate Command Buttons):
1. Preparation Window (When connected to a drive)
2. Traceback Window (When connected to a drive)
3. TraceView Window
4. SetView Window

4.3.3 Help Menu

The Help menu allows the user to access the following features:
The folder containing the TIC MVD Trace Tool User Guide

4.4 Command Buttons

The command buttons open the following windows (from left to right):
1. Drive Properties Window (When connected to a drive)
2. Traceback Window (When connected to a drive)
3. TraceView Window
4. SetView Window

4.4.1 Drive Properties Window

The Drive Properties Window displays drive equipment information. More information
about the Drive Properties Window is provided in Section 6.

4.4.2 Traceback Window

The Traceback Window reads and saves operational data (motor speed, motor current, etc.)
when there is a drive equipment fault. It also saves the setpoint file. More information about
the Traceback Window is provided in Section 7.

4.4.3 TraceView Window

The TraceView window reads the saved traceback files and displays the data in graphical
format. More information about the TraceView Window is provided in Section 8.

4.4.4 SetView Window

The SetView Window reads and displays the saved drive setpoint files. More information
about SetView Window is provided in Section 9.

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4.5 IP and Database Boxes

The IP and Database Boxes area includes the Broadcast IP Address Box, the Drive IP
Address Box, and the Active Database Box.

4.5.1 Broadcast IP Address Box

The Broadcast IP Address Box indicates the IPv4 address to which the software is
broadcasting. The broadcast IP address can be manually changed when the drive is offline.
When TIC MVD Trace Tool opens, it automatically broadcasts to IPv4 address
192.168.87.87 (the default drive IP address) and 255.255.255.255 (which is the broadcast
address to all nodes on the local network) in an effort to automatically communicate with any
connected drive. More information about communication with the drive is provided in
Section 5.

4.5.2 Drive IP Address Box

The Drive IP Address Box indicates the IPv4 address of the connected drive with which
TIC MVD Trace Tool is communicating. If TIC MVD Trace Tool is not connected with a
drive, then the Drive IP Address Box will display an “Offline” message. The Drive IP
Address Box contents cannot be directly edited.

4.5.3 Active Database Box

The Active Database Box indicates the database currently used by TIC MVD Trace Tool.
Hover the mouse over the Active Database Box to see the full file path of the active
database file.

4.6 Status Buttons and Labels

The status buttons and labels area includes the following items (from left to right):

1. Connection Status Button

2. Drive Type Label
3. Ready Status Label
4. Running Status Label
5. Fault Status Label
6. Test Mode Status Label
7. Date Label
8. Time Label

4.6.1 Connection Status Button

The Connection Status button displays the software-drive connection status, which is either
“Online” (indicating that TIC MVD Trace Tool is connected with a drive) or “Offline”
(indicating that TIC MVD Trace Tool is not connected with a drive). When the software is
offline, click the Connection Status button to attempt to connect to a drive and go online.
Similarly, when the software is online, click the Connection Status button to disconnect and
go offline.

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4.6.2 Drive Type Label

The Drive Type label indicates the type of drive connected to the TIC MVD Trace Tool. If a
drive is not connected, then the Drive Type label is blank.

4.6.3 Ready Status Label

The Ready Status label indicates whether or not the connected drive equipment is ready to
run. It displays “Ready” if the drive is ready, “Not Ready” if the drive is not ready, and
nothing if a drive is not connected to TIC MVD Trace Tool. Clicking on the Ready Status
label opens the Drive Preparation Window (discussed in Section 10).

4.6.4 Running Status Label

The Running Status label indicates whether or not the connected drive equipment is
running. It displays “Running” if the drive is running, “Not Running” if the drive is not
running, and nothing if a drive is not connected to TIC MVD Trace Tool.

4.6.5 Fault Status Label

The Fault Status label indicates the connected drive equipment’s fault status. It displays
“Normal” if the drive does not have any faults or alarms tripped, “Alarm” if the drive has an
alarm going off, “Fault” if the drive is faulted, and nothing if a drive is not connected to TIC
MVD Trace Tool.

4.6.6 Test Mode Status Label

The Test Mode Status label indicates the connected drive equipment’s current active test
mode. It displays “Test-XY” when the drive is in Test XY and nothing if the drive is not in a
test mode.

4.6.7 Date Label

The Date label displays the current date based on the PC’s settings.

4.6.8 Time Label

The Time label displays the current time based on the PC’s clock.

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5. Software-Drive Connection
5.1 Automatic Initial Connection Attempt
After the user clicks on the TIC MVD Trace Tool icon, TIC MVD Trace Tool proceeds to the
Main Window and automatically attempts to connect with any attached drive by broadcasting
to the IPv4 addresses 192.168.87.87 (the default drive IP address) and 255.255.255.255 (the
broadcast address to all nodes on the local network).

5.2 Manual Connection/Disconnection

If TIC MVD Trace Tool is not connected to a drive (indicated by an “Offline” status in the
Connection Status button in the bottom left corner of the Main Window), the user can attempt
to connect to an attached drive using the IP address specified in the Broadcast IP Address
Box by clicking on the Connection Status button. If TIC MVD Trace Tool is connected to a
drive (indicated by an “Online” status in the Connection Status button), then the user can
disconnect from the drive by clicking on the Connection Status button.

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5.3 Broadcast IP Address Selection and Suggestions

When TIC MVD Trace Tool attempts to connect to a drive, it broadcasts to the IP address
specified in the Broadcast IP Address Box near the top right of the Main Window. In order
for TIC MVD Trace Tool to successfully communicate with and connect to an attached drive,
it must broadcast to the drive’s IPv4 address or to address 255.255.255.255, which broadcasts
to all local nodes (including any attached drive). Additionally, there are some PC network
connection settings which affect TIC MVD Trace Tool’s ability to communicate with the drive
and these considerations are described below:

The first network connection setting to consider is whether or not the PC is connected to any
other networks besides the one associated with the drive. If the PC is connected to other
networks, then it can still communicate with the drive, but the communication must be
conducted using the drive’s specific IP address (ex: 192.168.87.87) and not the general local
network IP address (255.255.255.255). If the user desires to disconnect from other networks
(note that this is not required for communication), this can be done by using the following steps
as illustrated for Windows 7 in Figure 4:

1. Click on the Windows Start button and enter Control Panel in the search bar.
2. In the Control Panel, select the Network and Internet option.
3. Select the Network and Sharing Center option.
4. Select the Change Adapter Settings option.
5. Right click on and select Disable for all other networks besides the one associated with
the drive.

Figure 4. Disabling of Non-Drive-Related Networks

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The second important network connection setting is whether the IPv4 address of the PC’s
network connection associated with the drive is automatically set or manually assigned. If the
IPv4 address of the network associated with the drive connection is automatically set, then the
only way to communicate with the drive is by disconnecting from all other networks (as
previously described) and broadcasting to the local network IPv4 address 255.255.255.255.
For this reason, it is recommended that users manually assign the IPv4 address for the network
associated with the drive connection in order to allow communication using the drive’s specific
IPv4 address (ex: 192.168.87.87). This can be done by using the following steps as illustrated
for Windows 7 in Figure 5:

1. Click on the Windows Start button and enter Control Panel in the search bar.
2. In the Control Panel, select the Network and Internet option.
3. Select the Network and Sharing Center option.
4. Select the Change Adapter Settings option.
5. Right click on the network associated with the drive and select Properties.
6. Select Internet Protocol Version 4 (TCP/IPv4) and click on the Properties button.
7. Select Use the following IP address and manually enter the desired IPv4 address and
Subnet mask settings, such as the ones shown in Figure 5.

Figure 5. Manual Specification of the Drive Network IP Address and Subnet Mask

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6. Drive Properties Window

6.1 Overview
Open the Drive Properties Window by clicking on the Properties Command Button in the
Main Window, as indicated in Figure 6(a), or by selecting the Properties entry in the Main
Window File menu, as shown in Figure 6(b). When a drive is not connected, these access
options are disabled. The Drive Properties Window contains the following tabs:

1. Main
2. Memo
3. Date & Time
4. Ratings
5. Trouble Records
6. Event Counter

(a) (b)
Figure 6. (a) Drive Properties Button and (b) Properties Entry in the Main Window File Menu

6.2 Main Tab

The Drive Properties Window Main tab shown in Figure 7 contains basic information about
the connected drive. All property values cannot be edited, however, it can be refreshed by
clicking on the Refresh Values button.

Figure 7. Drive Properties Window Main Tab

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6.3 Memo Tab

The Drive Properties Window Memo tab shown in Figure 8 displays the drive memo, which
cannot be edited. The drive memo can be refreshed by clicking on the Refresh Values button.

Figure 8. Drive Properties Window Memo Tab

6.4 Date & Time Tab

The Drive Properties Window Date & Time tab shown in Figure 9 displays the current date
and time stored on both the local PC and the drive equipment. Both date and time values
automatically and continuously update while the Date & Time tab is selected.

Figure 9. Drive Properties Window Date & Time Tab

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6.5 Ratings Tab

The Drive Properties Window Ratings tab shown in Figure 10 displays drive and motor ratings
information stored in the connected drive equipment. Neither of these fields can be edited.

Figure 10. Drive Properties Window Ratings Tab

6.6 Trouble Records

The Drive Properties Window Trouble Records tab shown in Figure 11 displays the trouble
record information stored in the connected drive equipment. The information in this tab can be
refreshed by clicking on the Refresh Values button. The information in this tab cannot be
directly edited; however, the trouble records information can be cleared by clicking on the
Clear Trouble Records button.

Figure 11. Drive Properties Window Trouble Records Tab

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6.7 Event Counter Tab

The Drive Properties Window Event Counter tab shown in Figure 12 displays the event count
information stored in the connected drive equipment. The information in this tab can be
refreshed by clicking on the Refresh Values button. The information in this tab cannot be
directly edited; however, the individual event count values can be reset by clicking on the
Reset button in the corresponding row.

Figure 12. Drive Properties Window Event Counter Tab

7. Traceback Window
7.1 Overview
Open the Traceback Window by clicking on the Traceback Command Button in the Main
Window, as indicated in Figure 13(a), or by selecting the Traceback entry in the Main
Window Drive Tools menu, as illustrated in Figure 13(b). The Traceback Window reads and
saves operational data (motor speed, motor current, etc.), when there is a drive equipment fault.
It also saves the setpoint file.

(a) (b)
Figure 13.
(a) Traceback Control Button and (b) Traceback Entry in the Main Window Drive Tools Menu

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7.2 Settings
The Traceback window saves all populated fault banks and setpoint file. Traceback data is
saved for all fault banks containing fault information and traceback data. The drive fault bank
dropdown list displayed in Figure 14, contain one entry for each of the connected drive’s fault
banks. These fault bank descriptions are updated when the Traceback Window is first opened,
but they are not continuously updated while the window is open. They can be refreshed by
clicking on the Refresh Data button at the top of the window.

Figure 14. Traceback Window Drive Fault Bank Options

7.3 Saving Data

Traceback data can be saved by clicking on the Save Data button in the top left corner of the
window. Clicking on the Save Data button opens a save dialog window. The name entered in
the save dialog window will be the name of the folder where the traceback file(s) and setpoint
file are saved (the individual files will have standardized automatically generated names). Once
a name is entered in the save dialog, the Traceback Window will display a Status Window,
such as the one shown in Figure 15, indicating the software’s progress in downloading the
requested traceback data from the drive. Once the download finishes, the traceback data files
will be saved in the location specified using the save dialog window. The traceback files can
be viewed in the TIC MVD Trace View or TIC MVD Trace Tool software.

Figure 15. Traceback Download Status Window

7.4 Clearing and Refreshing Data

The traceback data for all fault banks can be cleared by clicking on the Clear Data button at
the top of the window.

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8. TraceView Window
8.1 Overview
Open a TraceView Window by clicking on the TraceView Command Button in the Main
Window, as indicated in Figure 16(a), or by selecting the TraceView entry in the Main
Window Drive Tools menu, as illustrated in Figure 16(b).

(a) (b)
Figure 16.
(a) TraceView Control Button and (b) TraceView Entry in the Main Window Drive Tools Menu

Clicking on the TraceView Command Button opens a dialog window which requires the user
to select a traceback file, as indicated in Figure 17. The user must acknowledge and open a
valid traceback file, otherwise, an error message shows as indicated in Figure 18. If the user
clicks Cancel button on in the dialog window, the TraceView window will show on the screen
without any traceback data and graph. The buttons, except the Open File button, will be
inactive as indicated in Figure 19. The user can click the Open File button from the menu bar
or File button to open a dialog window to select a valid takeback file.

Figure 17. TraceView Entry in the Main Window Drive Tools Menu

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Figure 18. TraceView Entry in the Main Window Drive Tools Menu

Figure 19. TraceView Entry in the Main Window Drive Tools Menu

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Once a valid traceback file is selected, The TraceView window shows as indicated in Figure
20. The TraceView window is separated into five main areas summarized below.
1. Menu Bar
2. Data Setting Area
3. Graph Area
4. File Label
5. Command Buttons

Figure 20. TraceView Window with valid data

8.2 Menu Bar

The menu bar contains two dropdown menus (File and Edit), Math, and Help buttons.

8.2.1 File Menu

The File menu allows user to do the following:
1. Open a new traceback file
2. Close the currently traceback file without exit the TraceView Window
3. Load and Save Template
4. Save and Print image
5. Exit the TraceView Window

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8.2.2 Edit Menu

The Edit menu allows user to access the following functions (all of which can also be
accessed by using the appropriate Command Buttons):
1. Toggle Graph Arrangement
2. Zoom to Cursors and Reset Zoom
3. Show/Hide Data Points
4. Show/Hide Cursors
5. Show/Hide Tables
6. Show/Hide Button
7. Show/Hide Grid
8. Show/Hide Time

8.2.3 Math
The Math menu button allows the user to open the Math Setting window, as indicated in
Figure 21. Calculated signals (Math 1~8) can be created by the basic arithmetic operations
between Signal 1 and Signal 2 which can be selected from the dropdown menu. The user can
select the basic arithmetic (add, subtract, and multiply) from the Operator dropdown menu
and rename calculated signals (Math 1~8), as indicated in Figure 22. More information about
the Math Settings Window is provided in next section.

Figure 21. Trend Display Entry in the Main Window Drive Tools Menu

Figure 22. Trend Display Entry in the Main Window Drive Tools Menu

8.2.4 Help
The Help menu button allows the user to access the TIC MVD Trace Tool User Guide.

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8.3 Data Setting Area and Graph Area

The data setting area includes signal selection and settings, graph settings, and selected signal
data displaying area. Graph Area displays associated signal waveform.

8.3.1 Signal Selection and Settings

Symbols in the symbol settings panel come with 4 signals as default setting in each page.
Page number can be changed via clicking Page Back or Page Forward button. The default
signals can be edited or removed from the symbol settings panel. Up to 8 symbols can be
added in a single page via the signal selection dropdown list. In order to change the graph
number associated with a symbol, select the desired graph number from the dropdown list in
the appropriate Graph # column cell. The line color and line thickness used for symbols in
the graphs are indicated by the Color and Thickness column cells. The line color may be
changed by clicking in the Color cell. In order to change a symbol’s line thickness, select
the desired line thickness from the dropdown list in the appropriate Thickness column cell.

8.3.2 Graph Settings

The traceview graphs vertical axis (y-axis) range boundaries are specified in the graph
settings panel. By default, each graph has a minimum y-axis boundary of -100 and a
maximum y-axis boundary of +100. These boundaries can be changed by clicking in the
appropriate cell and entering the desired new boundary value. Alternatively, graphs can be
auto-scaled based on the sample data associated with them. Individual graphs can be auto-
scaled by clicking in the appropriate cell of the far right column in the graph settings panel.
All graphs can be simultaneously auto-scaled by clicking on the Auto-Scale.

8.3.3 Signal Data Display

Signal data display panel contains signals name and associated with its horizontal axis (time),
minimum, maximum, and average value between cursors. No Signal means the associated
symbol in Signal Selection are blank.

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8.4 Command Buttons and Label

The label on the top of the TraceView Window (Figure 26) displays a currently active file’s
name once a valid traceback file is opened. The symbol selections, symbol formatting
specifications, and the graph range settings can be saved as template for future use by clicking on
the Save Template button. Previously saved templates can be loaded by clicking on the Load
Template button. Once a saved traceback file is loaded, the Graphs tab includes vertical graph
cursors which can be horizontally positioned by dragging them with the mouse. Initially, the
full time range is displayed for the loaded data. In order to horizontally zoom in to the time
range between the cursors, move cursors and click on the Zoom to Cursors button. In order to
reset the horizontal zoom to the full time range, click on the Reset Zoom button. Many of the
buttons are multiple use buttons. For example, individual data sample points on each symbol’s
curve can be displayed by clicking on the Show Points button. When sample points are being
shown, the button changes to Hide Points. (Figures 27 and 28) The data setting area can be
hidden via the Hide/Show Tables button. (Figure 29) All graphs with at least one associated
symbol are displayed. A legend is included above each graph to indicate the symbol associated
with each curve on the graph. By default the visible graphs are displayed in a single column
arrangement. The view can be switched to a multi-column graph arrangement, by clicking on
the Multi-Column button. (Figure 30) Click the Same Graph button to combine all the visible
graphs in one graph with all selected symbol and re-click the same button which shows as
Default Graph to display all selected symbol individually. (Figure 31) Cursors can be hidden
via the Hide/Show Cursors button. (Figure 32) Table grid and time can be added into the visible
graphs via clicking the Show/Hide Grid button and Show/Hide Time. (Figures 33 and 34) By
default the visible graphs are displayed with color, it can be turned to grey via clicking the Same
Color button. (Figure 35) Click the same button in order to return to the default colors. An
image of the graphs can be saved and printed by clicking on the Save Image and Print button in
the top right corner of the window.

Figure 23. TraceView Window Figure 24. TraceView window Show Points

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Figure 25. TraceView Window Hide Points Figure 29. TraceView Hide Table

Figure 26. TraceView Window Multi-Column Figure 27. TraceView Window Same Graph

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Figure 28. TraceView Window Hide Cursors Figure 29. TraceView Window Show Grid

Figure 30. TraveView Window Show Time Figure 31. TraceView Window Same Color

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9. SetView Window
9.1 Overview
Open a SetpView Window by clicking on the SetView Command Button in the Main Window,
as indicated in Figure 32, or by selecting the SetView entry in the Main Window Drive Tools
menu, as illustrated in Figure 33.

Figure 32. Main Window SetView Button

Figure 33. SetView Entry in the Main Window Drive Tools Menu

Clicking on the SetView Command Button opens a dialog window which requires the user to
select a setpoint control file, as indicated in Figure 34. The user must acknowledge and open a
valid setpoint control file, otherwise, an error message shows as indicated in Figure 35. If the
user clicks Cancel button, an empty setview window will show on the screen, as indicted in
figure 36. The user also can click Select button to select setpoint file.

Once a valid setpoint file is opened, the setpoint data will display as shown in Figure 37. The
Select Button can be used to open other setpoint file and the Close button is used to close the
SetView Window.

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Figure 34. SetView Window Open File Window

Figure 35. SetView Window Invalid Setpoint File

Figure 36. SetView Window Non Setpoint Data Figure 37. SetView Window Setpoint Data

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10. Drive Preparation Window

10.1 Overview
Open the Drive Preparation Window by clicking on the Ready Status label in the Main
Window, as indicated in Figure 38. The Drive Preparation Window displays the connected
drive’s current alarms and faults, as shown in Figure 39. The drive’s faults can be reset by
clicking on the Reset Faults button in the top left corner of the Drive Preparation Window.

Figure 38. Ready Status Label in the Main Window

Figure 39. Drive Preparation Window

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TOSHIBA INTERNATIONAL CORPORATION
13131 WEST LITTLE YORK
HOUSTON, TEXAS 77041 USA

www.toshiba.com/tic

Telephone: 713-466-0277
800-231-1412
800-527-1204 (Canada)
Fax: 713-466-8773