EFFECTS OF IMPROVED MATERIAL HANDLING EQUIPMENT ON

PERFORMANCE OF TRANSPORT AND LOGISTICS IN ONE ON ONE GLOBAL

LOGISTICS COMPANY NAIROBI, KENYA.

PRESENTED BY

MILLICENT ALUOCH OCHIENG

RTI/KSM/19/00045

INDEX NO: 7410110080

COURSE CODE: 2815

CENTER CODE : 741011

COURSE : DIPLOMA IN INTERNATIONAL FREIGHT MANAGEMENT

CENTER NAME: RAILWAY TRAINING INSTITUTE

SUPERVISOR : RANGILI ELIJAH ALOGO

A Research project submitted to the school of business in partial fulfillment of the

requirement for the award of a Diploma in International Freight Management.

SERIES : JULY, 2022.

1
DECLARATION AND RECOMMENDATIONS
Declaration
This project is a result of my own work and has not been presented to any other institution for
examination

SIGN DATE

MILLICENT ALUOCH OCHIENG RTI/KSM/19/00045

i
Recommendation
This work has been submitted for examination with my recommendation as Railway Training
Institute supervisor.

SIGN__________________ DATE_____________________

ELIJAH RANGILI, RAILWAY TRAINING INSTITUTE

MILLICENT ALUOCH OCHIENG

ii
All rights reserved.
No part of this work may be produced, utilized or infringed in any way or means, electronic or
mechanical including recording or photocopying any information stored or retrieval system
without prior written permission of the author or railway training institute.

iii
Dedication
I dedicate this work to my beloved parents, friends, brother and sisters, supervisor and the
railways training institute fraternity for their support and help during this project.

iv
Acknowledgement.
I would like to give all the glory to the Almighty for giving me this opportunity and gift of life to
carry out this research project. I also want to thank the institution for giving me the permission to
study in their school. All thanks to my supervisor Mr. Rangili Elijah for his guidance during the
report writing. I want to acknowledge the help from my friends and fellow students.

May God bless you all.

v
Abstract.
Equipment to be used while carrying out material handling processes is a significant aspect of
production in One on One Global Logistics. Material handling is a feature of all companies
although for many years they are unexplored areas. Any significant contribution made by the
material handling manager in reducing material cost will go a long way in reducing the cost of
production and improving profitability of the company and the rate of return.

This research study has added new knowledge to the staff on how to effectively use the material
handling equipment. The study targeted 50 storekeepers and 20 supervisors, a sample size of 50
respondents was used. The data was collected using both primary and secondary methods and the
collected data was analyzed using simple statistical methods such as percentage and
frequencies.it was then presented through tables and column charts for easy understanding and
interpretation.

The highly competitive environment linked to the globalization phenomena demands from
company's more agility, better performance and the constant search for cost reduction.

Improved material handling equipment is intrinsically associated with levels which later
implicates the production flow.

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Table of Contents
DECLARATION AND RECOMMENDATIONS ............................................................................. i
Declaration.......................................................................................................................................... i
Recommendation ............................................................................................................................... ii
All rights reserved. ........................................................................................................................... iii
Dedication ......................................................................................................................................... iv
Acknowledgement. ............................................................................................................................. v
Abstract............................................................................................................................................. vi
Table of Contents ............................................................................................................................. vii
CHAPTER ONE ................................................................................................................................ 1
1.0 INTRODUCTION ......................................................................................................................... 1
1.1 BACKGROUND OF THE STUDY. .............................................................................................. 1
1.2 STATEMENT OF THE PROBLEM. ............................................................................................. 2
1.3OBJECTIVES. ............................................................................................................................... 3
1.3.1 GENERAL OBJECTIVE. ........................................................................................................... 3
1.3.2 SPECIFIC OBJECTIVES. .......................................................................................................... 3
1.4 RESEARCH QUESTIONS. ........................................................................................................... 3
1.5 CONCEPTIONAL FRAMEWORK. .............................................................................................. 4
1.6 SCOPE OF THE STUDY. ............................................................................................................. 4
1.7 SIGNIFICANCE OF THE STUDY. ............................................................................................... 5
1.8 LIMITATIONS OF THE STUDY ................................................................................................. 5
1.9 DEFINITION OF TERMS ............................................................................................................. 6
CHAPTER 2. ..................................................................................................................................... 7
LITERATURE REVIEW.................................................................................................................. 7
2.1 INTRODUCTION. ........................................................................................................................ 7
2.2 MATERIAL HANDLING EQUIPMENT ...................................................................................... 7
2.3 INDICATORS ON TRANSPORT AND LOGISTICS ................................................................... 8
2.3.1 IMPACTS OF LOGISTICS PERFORMANCE ON TRADE ....................................................... 8
2.4 MATERIAL HANDLING. ............................................................................................................ 9
2.5 CARGO FLOW OPTIMIZATION............................................................................................... 10
2.6 ETHICAL CONSIDERATION. ................................................................................................... 10
CHAPTER THREE......................................................................................................................... 11
3.0 METHODOLOGY .................................................................................................................... 11

vii
3.1 INTRODUCTION. ...................................................................................................................... 11
3.2 RESEARCH DESIGN. ................................................................................................................ 11
3.3 TARGET POPULATION. ........................................................................................................... 11
3.4 SAMPLING AND SAMPLING SIZE. ......................................................................................... 12
3.5 DATA COLLECTION PROCEDURE. ........................................................................................ 12
3.6 DATA COLLECTION INSTRUMENTS. .................................................................................... 13
3.6.1 RECORDING ........................................................................................................................... 13
3.6.2 PILOTING................................................................................................................................ 13
3.7 VALIDITY. ................................................................................................................................. 13
3.8 RELIABILITY. ........................................................................................................................... 14
3.9 DATA ANALYSIS...................................................................................................................... 14
CHAPTER FOUR. .......................................................................................................................... 15
4.0 RESULTS AND DISCUSSION ................................................................................................... 15
4.1 RESPONSE RATE. ..................................................................................................................... 15
4.2 LEVEL OF EDUCATION. .......................................................................................................... 15
4.2.1 DURATION IN THE ORGANIZATION .................................................................................. 16
4.3 EFFECTIVENESS OF MATERIAL HANDLING EQUIPMENT ON MAINTENANCE IN ONE
ON ONE GLOBAL LOGISTICS COMPANY NAIROBI KENYA ................................................... 17
4.4 MATERIAL HANDLING EQUIPMENT CONCEPT. ................................................................. 18
4.5 RELATIONSHIP BETWEEN MATERIAL HANDLING EQUIPMENT AND MAINTENANCE
ON PERFORMANCE OFTRANSPORT IN ONE ON ONE GLOBAL LOGISTICS COMPANY
NAIROBI, KENYA........................................................................................................................... 19
4.6 SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION .............................. 20
4.7 SUMMARY OF MAJOR FINDINGS. ......................................................................................... 20
4.8 DISCUSSION OF THE FINDINGS............................................................................................. 21
4.9 CONCLUSION ........................................................................................................................... 21
4.9.1 RECOMMENDATIONS. ......................................................................................................... 22
4.10 SUGGESTIONS FOR FURTHER STUDIES............................................................................. 22
REFERENCES. ............................................................................................................................... 23
APPENDIX 1: QUESTIONNAIRES. ............................................................................................. 24
APPENDENDIX 2 : WORK PLAN ................................................................................................ 27
APPENDIX 3: BUDGET. ................................................................................................................ 28

viii
 CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY.
The case study related to this work is to be performed in one on One Logistics Company in
Nairobi, Kenya.

It was founded more than five decades ago and is classified as a large-sized company since it has
most number of employees. This region contains a cluster of industries of metal metallurgical
and metal mechanic sectors that its majority belong to the production chain which demands a
high internal performance level from their partners.

One on one Logistics Company will venture in improving the material handling equipment in the
manufacturing process to avoid future risks and uncertainties like delays or breakdown of the
equipment such as forklifts.

S.R P MACHURI (2012) has it that material handling equipment will make production flow
possible as it will give dynamism to static elements such as materials, products, equipments,
layout and human resource. Material handling equipment will enhance production function
mechanism and the concepts will be directly related to a production analysis focus.

CAS MC RONALD ( cat el 2013) stated that material handling equipment and devices must be
examined and will be classified into categories such as transporters which include the:

 Conveyor belts

 Chains

 Rollers
The second class as stipulated by the above named scholar will include:

 Cranes

 Hoists

 Lifts
The third class will have the industrial vehicles like:

1
  Carts

 Tractors

 Pallet transporters

 Forklifts

The fourth category will include the positioning equipment and lastly the stents and support
structures such as reels and holders. `

A key factor in improving material handling equipment is that it helps in selection and
configuration of equipment for material transportation.

TRISTAN TROY ET AL (2000) stipulated that equipment should be selected based on some
preliminary considerations taking into account the utilization of factory floor and its loading
capacity, examining the dimensions of the doors and corridors paying close attention to ceiling
their heights, identifying the environmental conditions and traction equipment in storage of food
products, eliminating the possibilities of incurring criminal and civil liabilities. The right choice
of equipment and equipment and location of work in progress is fundamental for the
optimization of a manufacturing company capacity.

The main objective of this study will be to evaluate internal customers satisfaction levels after
the change. Assessing the relationship between the improved material handling equipment and
the performance of transport and logistics in One on One Logistics Company.

1.2 STATEMENT OF THE PROBLEM.

A strong concern to adjust the supply system in the company to achieve a higher service level
internally and to the outside customers.

It is observed that the handling of materials is broader compared to simple material movement.
This brings a higher operational level and even possible differential when compared with other
competitors.

The analysis of the operations comes later because it focuses with the production subjects that is
the operators and the machines. When making this distinction, it is possible to perceive the
relevance of material handling equipment. Beyond the basic function of storage and information

2
transfer which will occur simultaneously and will have both strategic and operational
dimensions.

The companies which will rely on information systems using the improved equipment namely
Electronic Data Interchange (EDI) to gain in precision and reliability and such will arouse
important proportion of manufacturing expenses leading to criticality in production operations.

The case study has it that when using forklifts and it leaves its workplace to transport a container
between pavilions, delays in machines setups are generated causing unnecessary costs and stress
on the forklift operator.

1.3OBJECTIVES.
These are the set goals that the company would like to achieve within a stipulated period of time.

1.3.1 GENERAL OBJECTIVE.

The main objective of the case study will be to assess the relationship between the improved
material handling equipment and the performance of transport and logistics in One on One
logistics company Nairobi, Kenya.

1.3.2 SPECIFIC OBJECTIVES.

The main objective of this study will be to evaluate the internal customers satisfaction levels
after the change.

Another set objective of the case study will be to evaluate, in a systematic way, the impact of
implemented changes made on the material handling equipment.

1.4 RESEARCH QUESTIONS.

1. In order to achieve the set business objectives, the researcher posted the following
research queries:

2. What are the impacts of storage of the material handling equipment on store efficiency?

3. How does technology affect the transportation distribution and logistics?

4. How can transportation be improved in logistics?

5. What are the effects of transportation on logistics activities?

6. What are the challenges faced when using the material handling equipment?

7. How does improving the material handling equipment affect the handling process?

3
 1.5 CONCEPTIONAL FRAMEWORK.
The figure below shows that figuring out the contributing factors increases the profitability of
companies. The appropriate strategies can be developed to control and manage the problem after
finding out the contributing factors.

SKILLED
REDECED COST PERSONNEL
LOW LABOUR

INCREASED
PROFITABILITY PRODUCTION
MATERIAL
REDUCED DEMURRAGE HANDLING
EQUIPMENT
HIGH MAINTENANCE

REDUCED DAMAGES

WAREHOUSING
FACILITY

1.6 SCOPE OF THE STUDY.

The case study will be commencing at the one on one Global logistics company located in
Nairobi, Kenya. This study will be conducted not only in the logistics company but also in the
manufacturing sector of an automotive company.

4
The manufacturing sector will be responsible for almost all of the supply of assembly lines,
including the components that go through the pre-assembly process before proceeding to the
final product assembly.

The whole process will run with an aid of forklifts. The setup time will be equal to or higher than
the time needed for parts manufacturing this situation coupled with the cost of downtime, will
demonstrate the importance of the tooling exchange process.

This case study will take up to a period of 2 years before it is put in action. It will be done to
demonstrate and establish the indicators of performance of logistics, increase in market share and
automated performance in handling of materials in one one one global logistics company.

1.7 SIGNIFICANCE OF THE STUDY.

With regards to the attributes to be considered in material handling equipment effective use of
labor, providing system flexibility, increasing productivity, decreasing lead times and costs are
some of the most important significance influencing the selection of material handling
equipment. The study assesses the internal customers perception of material handling process
improvement.

Improving the equipments will further enhance and support the study of fundamentals and
general principles of information systems. Efficient material handling equipments helps in
reducing the manufacturing system operation costs by 15 to 30%. The main logistic
responsibility in manufacturing is to formulate a master program for the timely provisions of
materials, components and work in progress. It is important for a company to acquire
competitive advantages as the company struggles to deliver the right product at the right place
and time. A flow whose velocity allows the execution of manufacturing process will have
expected satisfaction level.

1.8 LIMITATIONS OF THE STUDY

The case study has it that when using a forklift and it leaves the pavilion, delays in machine
setups are generated causing unnecessary cost on the forklift operator

5
Forklifts, when executing the last activity while transporting goods in the pavilion, the forklifts
always travel on uneven roads causing great bouncing, burdening maintenance costs for
equipment wear or premature breakage

The study has it that although there will be enough forklifts to meet the demand from the
manufacturing sector, many times it will not be possible to meet immediately the manufacturing
needs due to reasons like long distances to travel and frequent maintenance due to excessive use
of equipments.

This will directly affect the customers satisfaction

1.9 DEFINITION OF TERMS

Interline-Occurs when the carrier of a freight shipment transfers the load to another carrier
during transit

Forklifts-Equipments used to carry goods or cargo and moving them to the truck or vehicle to
dispense them to their various destinations

Cranes and Hoists-Equipments used to lift goods

6
 CHAPTER 2.
LITERATURE REVIEW
2.1 INTRODUCTION.
The literature reviews was from a study that has been done in Kenya. The emerging subtitles
included: Influence of material handling equipments on profitability and maintenance,
equipments with high rate of return on investment, equipments most likely to increase the market
share and the relationship between material handling and maintenance in Nairobi Kenya. This
review is done to exemplify the key concepts of the topic of discussion...

2.2 MATERIAL HANDLING EQUIPMENT

There are various types of material handling equipment which ensure safety of the materials
being handled. They include forklifts, cranes and hoists, trucks, conveyor belts and elevators.
They are Lifting and lowering equipment are meant for horizontal and vertical movement of
cargo. They lift materials by winding a rope or a cable on the drum.

According to Ardent P, (2011), store is a function of material handling management in an

organization hence it is a generally found that store functions report to the manager. The storage
facilities for the equipment should be placed in such a way that they can be easily accessed and
prevent accidents. The general layout of equipment and facility is as follows.

MATERIAL HANDLING EQUIPMENTS AND FACILITY

FORKLIFTS STORE

CRANES WAREHOUSE
HOISTS

TRUC
7
2.3 INDICATORS ON TRANSPORT AND LOGISTICS
These indicators in transport and logistics in a bid to get more businesses to use, the SGR and
railway lines , PARASTATAL SAIDD FEB (2014), Cargo owners transporting 12-16 ft.
containers from Nairobi to Mombasa via SGR will pay a drop of amount when using them.

The one on one logistics company has engage the business community and other stakeholders on
fright rates in the lead up to the review of charges for containerized cargo to and from the
transporting company .

A logistics key performance indicator is a quantitative tool used by business to measure

performance within their logistic company. It can also measure a variety of metrics most of
which pertain to purchasing, delivering of goods, warehousing, financials and transportation.

Business bottom-line will be impacted easily by poor material handling equipment and poor
logistics management. The manager will be procuring the right number of resources at the right
time and initiate curtail kelps.

Delivery time: this logistic metric is a measure of process efficiency within the logistics group. It
is the duration between the moments of shipment from the warehouse to the moment of receipt
by customer.

Lead time: this measures the amount of time in between order placement by the customer and
receipt of order.

Inventory velocity: reveals the percentage of inventory that is estimated to finish during a given
period.

Inventory turnover: reveals insights and helps in optimizing inventory levels in order to meet
customer demands and reduce risks of outdated inventory.

Number of shipment: this metric monitors number of orders that are shipped out of the
warehouse.

2.3.1 IMPACTS OF LOGISTICS PERFORMANCE ON TRADE

Logistics performance can be defined as the time, cost and complexity of undertaking the
activities of import and export. Logistics performance has an impacts on foreign trade and a

8
number of studies have shown that logistics performance is statistically important and related to
bilateral trade volumes (Hausman, 2013).

2.4 MATERIAL HANDLING.

When making this distinction it is possible to perceive the relevance of material handling
equipment. There are various factors to be considered when selecting the material handling
system to use such as:

The type of material

The type of equipment to be used
The type of packages used
The nature of material
The type of storage system
The condition of the cargo.
Material handling requires skilled personnel so as to effectively carry out the processes without
any damage or distortion done to the cargo and the storekeeper himself. Beyond the basic
function of movement, it will be relevant to site the functions of storage and information systems
using the improved equipment known as the Electronic Data Interchange (EDI) to gain more
precision and reliability leading to proper production and utilization of resources.

The issue of equipment and devices must be examined since they will be classified into
categories depending on the type of material to be handled.

A number of research articles consider the size of the company as a factor to be considered since
it affects the performance of transport and logistics in logistics companies. Since the beginning
of 2020, maritime digitalization trends have accelerated and their hats been increase in the
unexpected fluctuation of cargo flows.

A holistic and collaborative approach is imperative to attain intelligent cargo generally

accompany a high freight traffic density. The task of providing continuous transportation
operations and its maintenance is becoming complex in undertaking.

9
2.5 CARGO FLOW OPTIMIZATION.
Cargo flow optimization is exceptional transparency of ongoing cargo operations and data flow
visibility to ensure the most effective use of resources and generate actionable insights for
planned events according to the soviet ENCYCLOPEDIA (2013). The size of freight flow is
measured by the density of freight traffic. It depends on the production volume, the freight
turnover associated with the volume and the extent of the network.

Full cargo floe optimization is critical for companies and terminals to achieve efficiency but
achieving this demands collaboration across all stakeholders. The average freight density on the
rail roads of the USSR is 18.5 million ton-kilometers. A collaborative and holistic approach
is imperative to attain inteli8gent cargo flow optimization.

2.6 ETHICAL CONSIDERATION.

The information gathered from questionnaires was treated with confidentiality since it had
private information of the respondents. This was decided after consultation with my research
supervisor to this research.

10
 CHAPTER THREE
3.0 METHODOLOGY
3.1 INTRODUCTION.
In this chapter, there are assumed research methodologies. This chapter presents the entailed
sampling and sampling size, target population, research design, data collection and instruments
and data analysis.

3.2 RESEARCH DESIGN.

It constitutes the blueprint for collection, measurement and analysis of data. (LIBGUIDES
2022). It refers to the overall strategy that is chosen to integrate different components of the
study in a logical and coherent way thereby ensuring effective study to the research problem.

The research design study mainly uses qualitative and quantitative quantifiable and methods
based on the study objectives and strengthen the research findings leading to a collective diverse
data. Research was done through direct interviews, sampling and use of questionnaires. The use
of questionnaires posted some difficulties at the beginning since some clients gave wrong
information and also because the targeted population could not be reached out due to the
working hours. This led to the use of descriptive survey which proved to be the most effective
and convenient way in the Trans [ort and Logistics Company.

The descriptive survey set questions which were directly asked to individuals. It also sought to
explain perceptions and behavior on the basis of data gathered at a particular time. One had to be
truthful while giving out the findings and answers to the questio9ns so as to get accurate
information for analyzation.

3.3 TARGET POPULATION.

This entails the number of workforce involved in carrying out the activities and operations of the
company. The researcher chose a target population of 100 staff in total in the transport and
logistics firm. This involved 30 truck operators, 40 forklifts users and 30 store keepers to ask and
acquire more effective data and information on the effects of improved technology on material
handling equipment on performance of logistics company in one one one logistics company
Nairobi Kenya.

11
 WORKERS TARGET POPULATION TARGET POPULATION %
FORKLIFT USERS 40 40%
TRUCK OPERATORS 30 30%
STORE KEEPERS 30 30%
TOTAL 100 100%

3.4 SAMPLING AND SAMPLING SIZE.

Sample size determined the accuracy of the research being done and the expenses incurred. It
also states the duration of the research. Sample size is actually the part of population which
represents the whole population. The study and research used 50% of the targeted population
which was a sample size of 30. 15 forklift users, 10 truck drivers and 5 store keepers around the
One on One Global Logistics Company Nairobi, Kenya.

POPULATION CATEGORY SAMPLE SIZE SAMPLE SIZE %

FORKLIFT USERS 15 50%
TRUCK OPERATORS 10 33.6%
STOREKEEPERS 5 16.4%
TOTAL 30 100%

3.5 DATA COLLECTION PROCEDURE.

Data was collected at the field. The researcher obtained and got a hold of the introductory part
and letter from Railway Training Institution and later proceeded to the field to collect data from
the sampled one on one global logistics company Nairobi, Kenya.

The researcher used both the open and closed ended questionnaires to prevent and avoid limited
ranges of resources, responses and to increase the level of interaction in order to acquire resolute
and tactful information while also encouraging freedom of expression.

In order to ascertain that the information presented was true, an interviewer in the name of a
researcher was sent to carry out interviews to different workers. This was found to be more

12
reliable since the researcher could tell when the interviewee was being deceitful and giving out
wrong information. Creating a good rapport between the researcher and the respondent was
meaningful as it led to good cooperation between the two leading to comprehensive findings.

3.6 DATA COLLECTION INSTRUMENTS.

Questionnaires will be considered as the most appropriate and effective data collection
instrument. This was agreed upon since questionnaires require less time and is applicable foe
sensitive questions and helps acquire the view of different respondents.

These questionnaires will be administered only to the targeted audience to help the researcher
address the objectives of the study. The following instruments were used:

3.6.1 RECORDING
This type of data collection will also be used since some of the information given may be too
confidential or too bombastic to recall. Therefore the necessary equipment needed for recording
such as cameras will be installed.

3.6.2 PILOTING
The researcher will personally administer questionnaires to the sampled respondents. The first
group will be given to the manager in order to get the benefits or problems encountered in the
management of material handling equipment while the second group will be given to the
supervisor in order to get information on rate of return on the amount invested in the material
handling equipment and effectiveness in operation.

Piloting is actually the preliminary research prior the main study since its significance is to check
out research procedures so that adjustments can be made before the actual data is collected.

3.7 VALIDITY.
Validity is the degree to which the result from analysis of data actually represents the phenomena
under the study according to Mugenda was Mugenda.

The validity of the instrument addressed by randomization in which the researcher asked random
questions from the questionnaires, use his observation skills to see if the results conformed.

13
3.8 RELIABILITY.
Is the degree to which an assessment tool produce stable and consistent results? The researcher
will administer the same questionnaire twice over a period of time in the same group of
individuals and if the results from the first response will conform to that of the second one, then
the results will be deduced to be collateral and evaluation of the data will commence.

3.9 DATA ANALYSIS

The collected data from the questionnaires was edited and any incomplete questionnaire was
eliminated. The exact same size was accounted for the valid questionnaires were coded and
analyzed through sample statistical methods.

14
 CHAPTER FOUR.
4.0 RESULTS AND DISCUSSION
This chapter gives the information on the reports and findings of data collected from one on One
Global Logistics Company Nairobi, Kenya. It entails the presentations of findings and analysis
of data collected. From the report given, the sample was attained by the use of questionnaires to
different groups of people to assess the effects of improved technology on material handling
equipment on performance of transport and maintenance in One on One Global Logistics
Company.

4.1 RESPONSE RATE.

The respondents had to give their credentials, initials and details. These personal details
pertaining the respondents information were contained and stored in this section.

4.2 LEVEL OF EDUCATION.

The respondents had to give truthful and tactful information and therefore the researcher wanted
to know the level of education of each and every respondents. 5 (10%) of the respondents were
primary school leavers, 10 (20%) were secondary school leavers, 15(30%) were college leavers
while 20(40%) were university graduates. This is as shown in the table below.

CATEGORY FREQUENCY PERCENTAGE

PRIMARY 5 10%
SECONDARY 10 20%
COLLEGE 15 30%
UNIVERSITY 20 40%
TOTAL 50 100%
Field data (2022)
According to the data given above, the number of university graduates was high since it
represented almost half of the total population of the respondents. The research findings showed
that these graduates gave insights and proposals on the areas that should be adjusted so that the
study can be effective.

15
This was represented as shown below.

4.2.1 DURATION IN THE ORGANIZATION

It was the researchers duty to find out the time in which the respondents have stayed in the One
on One Global Logistics Company Nairobi, Kenya so that she may know that the findings got
were from those who are experienced.

CATEGORY FREQUENCY PERCENTAGE

ONE YEAR AND BELOW 5 15%
1-2 YEARS 10 20%
2-3 YEARS 10 20%
3-4 YEARS 15 40%
4 YEARS AND ABOVE 3 5%
TOTAL 50 100%

16
Most of the respondents were actually in the age bracket of 3-4 years and were able to give the
strategies on how to improve the material handling equipment. This was eminent since it makes
the shipment easier and effective.

4.3 EFFECTIVENESS OF MATERIAL HANDLING EQUIPMENT ON

MAINTENANCE IN ONE ON ONE GLOBAL LOGISTICS COMPANY
NAIROBI KENYA
The researcher wanted to be in the know how on how the improved technology on material
handling equipment affect or impacts the performance on maintenance in the company. The
records and findings deduced from the field study implicated that it does greatly affect the
performance.

10(20%) of the respondents agreed that there is positive impact, 20(40%) strongly agreed,
5(10%) disagreed, 5(10%) strongly disagreed while 10(20%) gave neutral response as shown
below.

CATEGORY FREQUENCY PERCENTAGE

AGREE 10 20%
STRONGLY AGREE 20 40%
DISAGREE 5 10%
STRONGLY DISAGREE 5 10%
NEUTRAL 10 20%
TOTAL 50 100%
SOURCE: Field data (2022)
From the findings, the impact of improved technology on material handling equipment has has
positively influenced the operations carried out in the global logistics company. This was further
represented as shown below.

17
From the findings, the productivity level, material handling operations and maintenance has
greatly improved since majority of the respondents strongly agreed with the impacts brought
about by the equipments.

4.4 MATERIAL HANDLING EQUIPMENT CONCEPT.

Material handling equipment have proved to be the core and key tools required for a material
handling firm to grow. The researcher wanted to know if the concept of such equipment affect
the performance in logistics departments. The findings recorded were 10(10%) of the
respondents agreed that it impacted the performance to a smaller size, 20(40%) strongly agreed
to a moderate extent, 25(45%) to a large extent and 5(5%) indicated no effect. This is as shown
below.

CATEGORY FREQUENCY PERCENTAGE

SMALL SIZE 10 10%
MODERATE SIZE 20 40%
LARGE SIZE 25 45%
NO EFFECT 5 5%
TOTAL 50 100%

18
The findings were then recorded as follows:

4.5 RELATIONSHIP BETWEEN MATERIAL HANDLING EQUIPMENT AND

MAINTENANCE ON PERFORMANCE OFTRANSPORT IN ONE ON ONE
GLOBAL LOGISTICS COMPANY NAIROBI, KENYA.
From the researchers findings to know the relationship between the improved material handling
equipment and its performance in logistics, it was deduced that 5(10%) of the respondents agreed
that there was positive correlation between the two, 20(40%) strongly agreed, 5(10%) disagreed,
10(20%) strongly disagreed and 10(20%) were not sure. It is as shown below.

CATEGORY FREQUENCY PERCENTAGE

AGREE 5 10%
STRONGLY AGREE 20 40%
DISAGREE 5 10%
STRONGLY DISAGREE 10 20%
NEUTRAL 10 20%
TOTAL 50 100%

19
From the findings, it was deduced that most of the respondents strongly agreed that there was
positive correlation between the improved material handling equipment and maintenance in one
on one global logistics. This data was analyzed and represented as follows:

Source: field data (2022)

4.6 SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION

4.7 SUMMARY OF MAJOR FINDINGS.
This section wholly represents the review and findings of work done during the research process.
It mainly entails the research questions presented and posted in the study and the findings
deduced from the accurate analyzed information. Conclusions were made and recommendations
given. This section hereby commences suggestions and places for further study.

It was deduced from the findings that material handling equipment is a key factor needed when
handling materials and when used with the intended purpose, the productivity and performance
of the operations in sure companies are sure to be greatly increased.

The relationship between material handling equipment and maintenance in One on One Global
Logistics Company showed a positive correlation.

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As reported from the respondents findings who strongly agreed that material handling concept
should highly be incorporated into the company, the material handling equipment was given
priority as it pertains the operational work to be carried out in the whole company.

By using the correct equipment for the correct cargo, there is sure to be storage space since the
company also enhanced unitization and containerization of materials. Improving the efficiency of
the handling systems can be made easier by use of the intended equipment for the intended
purpose.

It can be observed from the tables above and data displayed that the material handling equipment
positively impacted the performance of transport and material movement in One On One Global
Logistics Company.

Some of the metrics used such as lead time, inventory turnover and inventory velocity also affect
the performance and such parameters should be replenished once exhausted.

The type of material handling equipment to be used depended on the type of cargo, nature of
cargo, weight of freight, condition of the consignment to be moved and the capacity of shipment
optimization to be transported to and from the warehouse or store, to the trucks and then to the
intended customers.

4.8 DISCUSSION OF THE FINDINGS.

The key objective of the study was to assess the effect of improved technology on material
handling equipment in one on one global logistics company Nairobi Kenya.

The data brought from the field by the researcher was analyzed and deduced that the respondents
responses were true and

That there was not a tad of deceit.

One on one global logistics has improved in productivity and the existence of equipment such as
the conveyor belts have reduced bottlenecks during operations.

4.9 CONCLUSION
In conclusion, the findings realized that the correlation between material handling equipment and
performance of transport was a positive one therefore the study proved to be effect

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4.9.1 RECOMMENDATIONS.
The researcher recommends that the homogeneity customers and the open public should invest in
one on One Global Logistics Company in Nairobi, Kenya since it has proven to be viable and
solvent.

The researcher also recommends that another research should be carried out or further study to
be considered since some of the information might have been overlooked.

4.10 SUGGESTIONS FOR FURTHER STUDIES

The researcher, having presented all the findings to Railway Training Institute, suggested that a
further studied with regards to the previous work should be conducted. This was brought about
by the sampling techniques used to gather and analyze the data presented by the respondents
from the targeted population of 50. The researcher used certain appendices in order to arrive to
the accurate results. The appendices used were questionnaires, work plan and budget. The
researcher requested that further studies should be conducted based on the material handling
equipment systems and operational efficiency.

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REFERENCES.
Hausman, W. H., Lee, H. L., & Subramanian, U. (2013). The impact of logistics performance on
trade. Production and Operations Management, 22(2), 236-252.

Madonsela, S. (2019). Critical reflections on state capture in South Africa. Insight on Africa,
11(1), 113-130.

Stein, P. (2022). Redesigning for Accessibility: Implementing Standards on the Library Website
and LibGuides.S

Hoffman, F. G. (2009). Hybrid warfare and challenges. NATIONAL DEFENSE UNIV

WASHINGTON DC INST FOR NATIONAL STRATEGIC STUDIES.

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APPENDIX 1: QUESTIONNAIRES.
The researcher would like to investigate the effects of improved material handling equipment in
one on one global logistics company.

PART ONE: DEMOGRAPHICS. (Tick where possible)

GENDER: MALE FEMALE

AGE: 18-25 YRS 26-30 YRS 40 AND ABOVE

LEVEL OF EDUCATION: PRIMARY SECONDARY TERTIARY

DURATION IN THE ORGANIZATION:

LESS THAN ONE YEAR

1-2 YEARS

2-3 YEARS

3-4 YEARS

5 YEARS AND ABOVE

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SECTION 2: (tick where necessary) MATERIAL HANDLING
Material handling equipment improves performance of maintenance in one on one global
logistics.
AGREE

STRONGLY AGREE

DISAGREE

STRONGLY DISAGREE

NEUTRAL

SECTION 3: MATERIAL HANDLING CONCEPT. (Tick where appropriate)

AGREE

STRONGLY AGREE

DISAGREE

STRONGLY DISAGREE

NEUTRAL

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SECTION 4: RELATIONSHIP BETWEEN MATERIAL HANDLING EQUIPMENT AND
MAINTENANCE.
There is positive correlation between the two.

AGREE

STONGLY AGREE

DISAGREE

STRONLY DISAGREE

NEUTRAL

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APPENDENDIX 2 : WORK PLAN
ACTIVITY MONTH

COLLECTION OF DATA 31ST DEC, 2022

WRITING OF PROPOSALS 31ST DEC, 2022

CONNECTION 31ST DEC, 2022

ANALYSIS OF DATA 31ST DEC, 2022

WRITING OF REPORTS 31ST DEC, 2022

SUBMISSIONS OF REPORT 31ST DEC, 2022

FINAL SUBMISSION 31ST DEC,2022

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APPENDIX 3: BUDGET.

STATIONERIES AMOUNT (KSH)

5 PENS @ 25 125
1 REAM PAPAPER @ 500 500
2 FLOPPY DISKERTTES @ 250 EACH 500
TOTAL 1125
INTERNET
TYPING AND PRINTING FEE 3000
BROWSING FEE 1000
TOTAL 4000

ACCOMODATION
BOOTH 500
BREAKFAST 5000
LUNCH 10000
TOTAL 15500
OTHERS 500

GRAND TOTAL 21,125

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