MGT 600 Rodrigues T A00036662 Critical Discussion

Assessment 1 – Critical Discussion
Management, People and Teams – MGT 600
Name: Talita Aline Rodrigues
Student id: A00036662
Date: 13-March-2022
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Several factors make a successful manager, the environment that impacts decisions, the practices
from management that define the culture of their teams, the daily work interaction with operations and
projects, attached with communication styles that is required to address conflict and negotiate resolution.
It is important to understand in the modern organization the role that management plays in its
effectiveness, organizational behaviour as well as understanding the way people interact and behave in
the work environment.
The outcome of a business and management are affecting by the environment. Each of these
factors like competition, state of market and economic circumstances has an impact on the managers
strategies. According to Samson et al. (2021, p. 72) “the environment includes competitors, resources,
technology and economic conditions”, suggests that many factors even not perceived existing, not only in
the external environment, but also in the internal environment due to corporate culture that determine
the behaviour of employees. It is critical that managers understand the internal and external
environments that impact the organization. At Climatec Ar Condicionado, the external factor in the last
two years has impacted the entire company, including management, we were able to perceive the correct
actions to establish strategies due to the COVID-19 pandemic. We always use SWOT analysis to map the
factors - strengths, opportunities, weaknesses, and threats, in order to increase the knowledge of where a
business is standing in strategic terms. The environment analysis and actions for managers discussions by
Siberian Company show the same challenge with COVID-19 pandemic, but with a current world challenge
which is Russia's war against Ukraine as this company has marketing operations in Russia.
To guide a team to success is necessary apply the best practices from management. The different
theories must be analyzed in a way that identifies with the needs of the team, and they are used by the
manager to guide the team to success, so management theories are ideas and rules that guide how to act.
What I learned since my graduation was about classical theory of
management. The classic management have four steps called POLC: Planning, Organizing, Leading and
Controlling. Now I have known and studied the structure of Henri Mintzberg's theory, he explains that a
manager's job consists of 3 roles: intrapersonal roles, informational roles and decision-making roles and
this has opened my understanding and critical analysis further. The intrapersonal role is to have people
and the sense of duty involved; the leader then needs to have a connection with the team. The
informational role is when the manager receives, collects and disseminates information, is the
spokesperson. Finally, decisional role includes the entrepreneur, the disturbance handler, the resource
allocator and the negotiator in decision making. Always taking control into account to ensure that
everything is being executed well, if necessary, make corrections, so that everyone is engaged in the
process. These actions, already studied by specialists before, bring me enrichment of the knowledge of
the processes to be a better leader and be prepare myself.
Another relevant thing that was extreme important to me is how do project management and
operations management differ. During my experience at Sherwin Willians I was responsible for projects,
but the responsibilities needed more clarify and for me this part is extreme difficult to define despite the
skills are the same, in reality Identifying and addressing problems and opportunities is a challenge from
both, operations and project managers, even knowing that a project has a defined beginning and end, the
impacts of management also include the entire operation, for this reason in my analysis this is a point of
attention and future development as project management.
Finally, communication styles reinforce the importance of self-knowledge in order to persuade and
influence people. In group 4 analyzed, all were identified as the same style of communication. The main
skills are precise and clear communication style, with results oriented. Relationships are important, and
maintain those relationships is to exceed expectations by taking care of the team.
In conclusion, knowing the experience of the other participants in
the group, mainly from other countries with other cultures, was very important. I learned to critically
analyze the processes giving priority to the particularities of each person and environment.
References
Reh, F. J. (2020). Take a Look at the Role and Responsibilities of Today’s Manager. The Balance Careers.
https://www.thebalancecareers.com/what-is-a-manager-2276096
Samson, D., Donnet, T., & L. Daft, R. (2021). Management (7th ed.). Cengage Learning Australia.
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Assessment 1 – Critical Discussion

Management, People and Teams – MGT 600

Name: Talita Aline Rodrigues

Student id: A00036662

the work environment.

the processes to be a better leader and be prepare myself.

attention and future development as project management.

maintain those relationships is to exceed expectations by taking care of the team.

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