CompTIA Secure Infrastructure Specialist

(CSIS)
Course Syllabus
Learners will cover the following modules in this course:
Networking & Architecture – 60 Hours
On completion, this course can lead to a BTEC L3 Award.

Mobile & Operating Systems – 24 Hours

On completion, this course can lead to a BTEC L3 Award.

Cloud Services – 36 Hours

On completion, this course can lead to a BTEC L3 Award.

Business Processes – 24 Hours

On completion, this course can lead to a BTEC L3 Award.

Practical Online Workshops & Labs

Course Structure
Phase 1:
Networking & Architecture
This qualification covers basic computer hardware and software architecture, network addressing
(including relevant numerical skills with binary numbers), network media (cabled and wireless) and
the hardware required for connections, security and the maintenance procedures used to keep the
network running.
The learning outcomes for this course are as follows:
 Understand the basic hardware and software of computer systems
 Understand the numerical skills for network addressing
 Understand network connectivity and media
 Understand how to configure and maintain a secure network
 Understand maintenance practices and processes
Mobile & Operating Systems
This qualification covers how operating systems work for desktop and mobile devices as well how to
install them and how an Infrastructure Technician can use them effectively when supporting users and
optimising systems.
The learning outcomes of the course are as follows:
 Know the principles of mobile and desktop systems
 Understand how to deploy, configure and securely integrate desktop devices
 Understand how to deploy, configure and securely integrate mobile devices

Cloud Services
This qualification will explore the fundamentals of cloud services and the delivery models deployed
within them, as well as the practical element of setting up cloud services. It will explore the features
of effective cloud security and apply accepted security protocols to real-life scenarios. As
organisations require a disaster recovery plan to ensure their data can be recovered, even in the worst-
case situations, this qualification gives an understanding of how to formulate and maintain a disaster
recovery plan.
It is important that all IT professionals have a good understanding of cloud services and how to
enforce cloud security methods to defend systems against increasingly sophisticated attacks.

The learning outcomes for this course are as follows:

 Understand the fundamentals of cloud services.
 Understand cloud security.
 Understand cloud technologies.
 Understand cloud backup and recoveries.
Business Processes
This qualification will explore the business processes used within any IT infrastructure and will cover
a range of topics that can be applied to the workplace. Learners will have the opportunity to apply
various processes to the workplace such as security, help desk practices, IT policy and disaster
recovery. They will develop the range of business skills required for dealing with both customers and
internal colleagues when working in an IT Infrastructure Technician role.
The learning outcomes of this course are as follows:

 Understand IT systems, platforms and security.

 Understand working confidentially and organisational IT requirements.
 Understand organisational operating procedures, legislation, and IT business skills.
 Understand the software lifecycle and document management processes.
Phase 2:
IT Essentials (Self-Study online course with up to 1 year access)
This course covers the fundamentals of computer hardware and software and advanced concepts such
as security, networking and the responsibilities of an IT professional.

These course materials will assist you in developing the skills necessary to do the following:

 Select the appropriate computer components to build, repair, or upgrade personal computers.
 Explain how to correctly use tools and safely work in a lab.
 Install components to build, repair, or upgrade personal computers.
 Explain how to perform preventive maintenance and troubleshooting on personal computers.
 Install Windows operation systems.
 Perform management and maintenance of Windows operating systems.
 Configure computers to communicate on a network.
 Configure devices to connect to the Internet and Cloud services.
 Explain how to use, configure, and manage laptops and mobile devices.
 Explain how to configure, secure, and troubleshoot mobile, macOS, and Linux operating
systems.
 Install and share a printer to meet requirements.
 Implement basic host, data, and network security.
 Explain the roles and responsibilities of the IT professional.

CompTIA Exam Qualification Vouchers

Netcom Training will provide the exam vouchers required to achieve the CSIS qualification for free
at the end of the programme. The exam vouchers covered are as follows:

 CompTIA A+ core 1 & 2

 CompTIA Network+
  CompTIA Security+
On successfully passing all exams listed above, learners will achieve the CompTIA Secure
Infrastructure Specialist (CSIS) qualification. Please note that unless all exams have been passed by
the learner, the CSIS qualification will not be granted by the awarding body CompTIA.

Delivery Structure

Content Start Week Tutor Mode of Delivery

Hours

Networking & Architecture

Understand the basic hardware and software of 1 24 Remote/Blended

computer systems

Understand network connectivity and media 3 6 Remote/Blended

Understand the numerical skills for network 3 6 Remote/Blended

addressing

Understand how to configure and maintain a secure 4 12 Remote/Blended

network

Understand maintenance practices and processes 5 12 Remote/Blended

Networking & Architecture Total 5 Weeks 60

Mobile & Operating Systems

Know the principles of mobile and desktop systems 6 12 Remote/Blended

Understand how to deploy, configure and securely 7 6 Remote/Blended

integrate desktop devices

Understand how to deploy, configure and securely 7 6 Remote/Blended

integrate mobile devices

Mobile & OS Total 2 Weeks 24

Cloud Services

Understand the fundamentals of cloud services. 8 6 Remote/Blended

Understand cloud security. 8 6 Remote/Blended

Understand cloud technologies. 9 6 Remote/Blended

Understand cloud backup and recoveries. 9 6 Remote/Blended

Microsoft Azure & AWS Cloud Practical Labs 10 12 Remote/Blended

Cloud Services Total 3 Weeks 36

Business Processes

Understand IT systems, platforms, and security. 11 6 Remote/Blended

Understand working confidentially and 11 6 Remote/Blended

organisational IT requirements

Understand organisational operating procedures, 12 6 Remote/Blended

legislation, and IT business skills

Understand the software lifecycle and document 12 6 Remote/Blended

management systems

Business Processes Total 2 Weeks 24

Course Total 12 Weeks 144

Hours

Course sessions will predominantly be delivered from Monday-Thursday.

Learners will also be expected to spend an average of 5 hours per week in research and project work.