Professional Documents
Culture Documents
Lets understand Business Analytics in layman language. If I say business analytics involves
the use of conceptual layer in business logic in order to resolve problems,I might be correct
but you will not be able to understand it clearly.The biggest responsibility of a business
analyst is to explain the complex process in the simplest way.
Lets take example of Mr. X, who owns a chain of restaurants, is facing a business challenge
as he observes a significant decline in profit margin at his Bangalore location. To identify the
root cause of this issue, he plans to conduct a comprehensive analysis of the purchasing and
sales data from the Bangalore restaurant and compare it with the data from his other
restaurants in Delhi and Kolkata. This analytical approach is a means of examining business
data to gain insights and make informed decisions.
Through this analysis, Mr. X aims to detect any patterns, trends, or potential factors that
might have contributed to the drop in profit margin specifically at the Bangalore joint.
Various aspects such as sales volume, customer preferences, menu items, pricing, costs,
marketing campaigns, and operational efficiency will be scrutinized to pinpoint the reasons
behind the decline.
The point is that Mr. X can now describe what has been happening at the restaurants for the
last month.
Indeed, the initial examination of the data Mr. X is conducting, where he reviews and
analyzes the spreadsheets from his restaurant branches, falls under the category of descriptive
analysis. Descriptive analysis involves summarizing and interpreting historical data to gain
insights and understand patterns or trends.
Step 2 : Diagnosis
In the realm of business, it is not uncommon to experience financial losses or a decline in
overall performance without being able to pinpoint the exact cause. This situation is akin to
feeling bodily discomfort without being able to identify the precise source of pain. However,
just as medical diagnostics aids in identifying the root cause of physical ailments, diagnostic
analysis serves a similar purpose in the field of business.
By conducting diagnostic analysis, business analysts can delve deeper into the available data,
review historical performance, assess key metrics, and apply statistical methods to uncover
patterns, correlations, and anomalies. They scrutinize factors such as sales data, operational
processes, marketing campaigns, customer feedback, and market trends to identify potential
gaps or weaknesses.
Business analysts do not only look at the business data but also a variety of structured and
unstructured data from various sources.
They could look up what people are saying about Mr. X’s food joint on different social media
platforms. Now, you must realize that this is easier said than done. Textual data is
unstructured, unclean and often deceptive so, these are perilous waters. However, after a fair
bit of deliberations and pondering the analyst point fingers at a number of variables that
might be the cause of the losses.
Prediction
Once the analysts have delved deep into customer buying patterns, they acquire valuable
knowledge about popular snacks and their timing of high demand. They also identify
inventory items that are not selling well and may spoil. Utilizing this data, the analysts
employ predictive analytics to make accurate predictions and recommendations for inventory
management. By leveraging historical data, statistical models, and machine learning,
predictive analytics helps forecast future demand, enabling informed decisions on inventory
stocking. This ambitious step allows businesses to optimize inventory levels, reduce waste,
and meet customer demand, thereby improving efficiency and profitability. The utilization of
predictive analytics represents a significant advancement in the analyst's approach to
leveraging data for decision-making and gaining a competitive edge.
Prescriptive analytics
The analyst Mr. X had hired now knows what is happening in the company. She has
identified the problem and made some predictions. The next step would be to think of a
situation where certain positive changes can help sky-rocket the profits.
The hired analyst has identified the problem, made predictions, and now it's time to consider
changes that can greatly increase profits. These changes can include pricing adjustments,
menu modifications, or even relocating the business. Solving Mr. X's problem may take time,
but what matters is that he prioritized data and analysis over intuition..
In 1956, IBM introduced the first hard disk drive that allowed users to store data
that can be used for business or corporate purposes.
During the 1970s, Bill Inmon started discussing the concept of a data warehouse
to solve the problem of storing vast amounts of data for business intelligence.
During the 1980s, the first business data warehouse was developed by IBM
researchers Barry Devlin and Paul Murphy.
In this period between the 1990s and early 2000s, various solutions and software
were introduced, such as business intelligence tools by companies like SAP,
Microsoft, SAS and IBM alongside relational databases.
After the early 2000s, common people started using data more proactively for
personal purposes. This also led to more corporate use of data through
employees extensively using organisational data. More tools were also
introduced during this time with which individuals can use business intelligence
tools without extensive training. Eventually, Google Analytics was introduced
that allowed website owners to analyse statistics about their website, such as
trends in website visits.
After 2010, business intelligence and analytics truly took off, being adopted
worldwide by companies and businesses around the world. This also pushed us
to an era of cloud computing and extensive use of Artificial Intelligence or
automation.
Predictive Analytics
Real-time Analytics
Big Data
The first stage in the business analytics process involves understanding what the business
would like to improve on or the problem it wants solved. Sometimes, the goal is broken down
into smaller goals. Relevant data needed to solve these business goals are decided upon by
the business stakeholders, business users with the domain knowledge and the business
analyst. At this stage, key questions such as, “what data is available”, “how can we use it”,
“do we have sufficient data” must be answered.
Once the data has been cleaned, the analyst will try to make better sense of the data. The
analyst will plot the data using scatter plots (to identify possible correlation or non-linearity).
He will visually check all possible slices of data and summarise the data using appropriate
visualisation and descriptive statistics (such as mean, standard deviation, range, mode,
median) that will help provide a basic understanding of the data. At this stage, the analyst is
already looking for general patterns and actionable insights that can be derived to achieve the
business goal.
At this stage, using statistical analysis methods such as correlation analysis and hypothesis
testing, the analyst will find all factors that are related to the target variable. The analyst will
also perform simple regression analysis to see whether simple predictions can be made. In
addition, different groups are compared using different assumptions and these are tested
using hypothesis testing. Often, it is at this stage that the data is cut, sliced and diced and
different comparisons are made while trying to derive actionable insights from the data.
Business analytics is about being proactive in decision making. At this stage, the analyst will
model the data using predictive techniques that include decision trees, neural networks and
logistic regression. These techniques will uncover insights and patterns that highlight
relationships and ‘hidden evidences’ of the most influential variables. The analyst will then
compare the predictive values with the actual values and compute the predictive errors.
Usually, several predictive models are ran and the best performing model selected based on
model accuracy and outcomes.
The analyst will then make decisions and take action based on the derived insights from the
model and the organisational goals. An appropriate period of time after this action has been
taken, the outcome of the action is then measured.
Finally the results of the decision and action and the new insights derived from the model are
recorded and updated into the database. Information such as, ‘was the decision and action
effective?’, ‘how did the treatment group compare with the control group?’ and ‘what was the
return on investment?’ are uploaded into the database. The result is an evolving database that
is continuously updated as soon as new insights and knowledge are derived.
Data analysis starts with identifying a problem that can be solved with data. Once you’ve
identified this problem, you can collect, clean, process, and analyze data. The purpose of
analyzing this data is to identify trends, patterns, and meaningful insights, with the ultimate
goal of solving the original problem.
Data Collection
Once the problem has been defined, then you can start collecting data. Broadly speaking,
there are three different categories of data, and the ones you use will depend on the nature of
your problem. Most data analysis problems require a combination of the three.
First-party data : It includes data from one’s own organization. Oftentimes, this is data
about previous customer interactions that can be used to make accurate predictions about
your customers’ behaviour in the future.
Second-party data—data that’s generated by external sources, but is based on one’s own
company precisely. This can include what customers are saying on social media platforms or
review websites.
Third-party data comes from groups like think tanks and government sources and is more
concerned with the nature of one’s customer base, rather than a specific interaction that a
customer has had with the specific company.
Data Cleaning
The data collected by any firm may not be fit to be used ass it is. Rather there will be a need
to discard the data points that are irrelevant, duplicated, inconsistent, or outdated.
This is called data cleaning. When combining multiple sources of data, you’ll likely wind up
with duplicates and outliers. And when you’re dealing with millions of data points, as is often
the case with data analysis, you can’t comb through each piece of data on your own to find
the duplicates or outliers. Data analysts estimate that the time spent cleaning data consumes
about 70-90% of the data analysis process.
At this stage, you can also do an exploratory analysis, which is an initial and cursory data
analysis. Exploratory data analysis will also assist with identifying other data points you may
need.
Data Processing
Once you have all the relevant data, you can begin to process it. This entails organizing the
data, sorting the data into relevant categories, and labeling them for easy organization. Now
the data is prepped for analysis.
Data Analysis
Data analysis can be done in numerous ways. One way is to use algorithms and mathematical
models to manipulate data variables, which helps extract relevant information and valuable
insights that tie into the problem defined in the first step.
Descriptive Analysis
As the name suggests, descriptive analysis describes or summarizes the data and its
characteristics. It doesn’t go beyond explaining what has happened. You use this type of data
analysis to deliver a narrative of what has occurred. Descriptive statistics and analysis present
scattered data into digestible pointers. You can also do a part of this at the stage of
exploratory data analysis.
Diagnostic Analysis
With diagnostic analysis, you begin to focus on the “why,” and diagnose why something is
occurring. At this stage, you are not looking for solutions or predictions. The goal is to
understand the factors that are contributing to the problem. You use this technique when you
want to go into issue identification mode.
Predictive Analysis
Here’s where you start generating forecasts based on your data. Data analysts
perform predictive analysis when they want to establish a situation in the future. This
prediction helps stakeholders gauge business performance.
Prescriptive Analysis
This kind of analysis brings together all of these data analysis techniques to offer
recommendations. These form the basis of data-driven decisions.
Inferential Analysis
With this technique, you derive conclusions based on the data you have collected and
analyzed, such as, “lack of employee training is a cause of employee attrition” or “employee
attrition affects customer satisfaction.”
Data Engineer vs Data Scientist vs Business Analyst
What makes a data scientist different from a data engineer? Most data engineers can write
machine learning services perfectly well or do complicated data transformation in code. It’s
not the skill that makes them different, it’s the focus: data scientists focus on the statistical
model or the data mining task at hand, data engineers focus on coding, cleaning up data and
implementing the models fine-tuned by the data scientists.
What is the difference between a data scientist and a business/insight/data analyst? Data
scientists can code and understand the tools! Why is that important? With the emergence of
the new tool sets around data, SQL and point & click skills can only get you so far. If you can
do the same in Spark or Cascading your data deep dive will be faster and more accurate than it
will ever be in Hive. Understanding your way around R libraries gives you statistical abilities
most analysts only dream of. On the other hand, business analysts know their subject area very
well and will easily come up with many different subject angles to approach the data.
The focus of a data scientist, what I am looking for when I hire one, should be statistical
knowledge and using coding skills for applied mathematics. Yes, there can be the occasional
unicorn in a very senior data scientist, but I know few junior or mid-level data scientist who
can surpass a data engineer in coding skills. Very few know as much about the business as a
proper business analyst.
But they don’t have to. Occupying the space between engineering and subject matter experts,
data scientists can help both by using skills no one else has without having to be the unicorn.
The first role of a data scientist is to understand a business problem. You can only interpret
data after you understand the business problem. A data scientist also gathers raw data—
structured and unstructured—from different sources such as web servers, databases, and
online repositories.
After that, data preparation follows, which includes cleaning the data you’ve gathered and
transforming it into useful data. At this stage, you’ll look for inconsistent data types, missing
or duplicate data types, and misspelled attributes.
Data scientists have to remove these errors to get a comprehensive pile of data, which is why
data preparation is one of the most complicated parts of being a data scientist. Once data
cleaning is done, a data scientist will modify and transform the outcome into readable data
that stakeholders can interpret using the best data visualization methods.
You would also employ exploratory data analytics methods to create models and algorithms
used in data mining from big data stores. A process that includes defining and refining
cleaned data, and selecting features and variables for data mining. Some aspects of data
science require programming, so you’ll need to be familiar with basic programming
languages.
The role of a data engineer is pretty straightforward. While a data scientist is responsible for
turning raw data into simple and readable forms, data engineers are responsible for building
systems that help with these modifications.
A data engineer’s job is to take complex datasets from an application or third-party tool and
process them in a way that makes it easy for data analysts and scientists to access and use.
Therefore, data engineers focus on building system infrastructures that help pull data, making
them ready for use by data scientists.
Data extraction is typically done through data pipelines built by data engineers. One of the
ways to pull data is by using API (application programming interface). As a data engineer,
your role is to write a series of codes that make an API call that interacts with the server of
the sources they are pulling the data from.
This way, data collection begins in a streaming fashion or batch process. It is therefore
crucial to understand complex programming languages as a data engineer. The next step in
data engineering is to transform the data to fit your data storage.
The main difference between a data scientist and a data engineer is that the former designs
the model and algorithm for interpreting raw data, while the latter maintains and creates a
system for collecting raw data. A data engineer builds the backbone and infrastructure used in
data science.
1. Education
A data scientist needs a bachelor’s degree in data science or a related field to start their
career. However, most employers prefer an individual with a master’s degree. A graduate
degree can help you stand out.
You may also need to join a data science boot camp to gain some knowledge and experience
in this field. A data scientist also needs a deep understanding of data mining, big data
infrastructure, statistics, and machine learning algorithms.
On the other hand, a data engineer needs to have a strong background in software engineering
and excellent analytical skills from studying applied mathematics, physics, and statistics. For
better exposure, you should also join internship programs where you can practice what you
have learned.
Unlike becoming a data scientist, you don't need a master's degree in data engineering. A
bachelor's degree is sufficient, but you'll need to take courses in data structure, coding, and
database management.
2. Skills
A data scientist needs to hone different skills peculiar to data science. Some of these are data
visualization, data wrangling, mathematics, and programming. You need vast knowledge of Python,
JavaScript, SQL, and Scala for programming. You’ll need them to create models and algorithms.
Meanwhile, a data engineer needs skills like data analysis, data warehouses, basic machine
learning, and knowledge of operating systems. They also need soft skills like communication,
critical thinking, and collaboration skills. A data engineer also needs to be skilled in
programming languages like Java, Python, C, and C++.
Finally, a data engineer needs to be familiar with Python ETL tools and data-pipeline tools
like Fivetran, Talend Open Studio, and IBM DataStage. These ETL tools are very much
needed to extract data from various sites.
3. Salary
According to Indeed, the average base salary for a data scientist is $97,678. This salary range
can go as high as $188,972, including other cash bonuses, profit shares, tips, or commissions.
Most employers in the US offer 401(k) non-cash benefits in addition to offering insurance,
wellness programs, and work-from-home permissions. However, these benefits depend on
your employer and your level of experience.
Conversely, data engineers make an average base salary of $112,680, according to Indeed,
which can go as high as $218,627 yearly. They can also enjoy privileges like an employee
discount, insurance, and non-cash benefits like 401(k) and 401(k) matching. These benefits
also depend on your employer, experience level, job role, and qualifications.
4. Experience
You can apply for entry-level roles with at least a year of experience in data science.
However, you’ll need to have switched from a related field like information technology to
perform well in these roles.
But if you’re starting from scratch, earning a master’s degree and getting relevant experience
as a data scientist would earn you better positions. Therefore, to become a full-fledged data
scientist, you’ll need around 3-5 years of quality experience working in internship roles and
as an entry-level data scientist.
A data engineer also has at least one year of experience to get an entry-level role after a
bachelor’s degree in data engineering. However, these roles are usually rare. You can also
switch from a data-related role to data engineering. But you’ll need 4-5 years of relevant
experience to get better jobs as a data engineer.
5. Career Opportunities
There are rich career opportunities for data scientists based on your experience. Top-rated
companies like Meta, Ford Motor Company, and HP employ the expertise of data scientists.
They will also find opportunities in health, academia, information, and the government.
A data engineer also has career opportunities that widen according to their experience level.
Companies like Netflix, Apple, and Capital need data engineers to assist data scientists. Data
engineers work in large companies and in business-related fields. They also fit into academia
and information and technology; anywhere that requires data handling.
Both careers are rich and solid. They provide maximum exposure and allow you to work with
top-rated companies. However, you need to do your homework to find the perfect data-
related career. It would also help to write down your interests, so you can choose a career that
resonates with your goals.
Data Engineer
The role of a data engineer is pretty straightforward. While a data scientist is responsible for
turning raw data into simple and readable forms, data engineers are responsible for building
systems that help with these modifications.
A data engineer’s job is to take complex datasets from an application or third-party tool and
process them in a way that makes it easy for data analysts and scientists to access and use.
Therefore, data engineers focus on building system infrastructures that help pull data, making
them ready for use by data scientists.
Data extraction is typically done through data pipelines built by data engineers. One of the
ways to pull data is by using API (application programming interface). As a data engineer,
your role is to write a series of codes that make an API call that interacts with the server of
the sources they are pulling the data from.
This way, data collection begins in a streaming fashion or batch process. It is therefore
crucial to understand complex programming languages as a data engineer. The next step in
data engineering is to transform the data to fit your data storage.
The main difference between a data scientist and a data engineer is that the former designs
the model and algorithm for interpreting raw data, while the latter maintains and creates a
system for collecting raw data. A data engineer builds the backbone and infrastructure used in
data science.
1. Education
A data scientist needs a bachelor’s degree in data science or a related field to start their
career. However, most employers prefer an individual with a master’s degree. A graduate
degree can help you stand out.
You may also need to join a data science boot camp to gain some knowledge and experience
in this field. A data scientist also needs a deep understanding of data mining, big data
infrastructure, statistics, and machine learning algorithms.
On the other hand, a data engineer needs to have a strong background in software engineering
and excellent analytical skills from studying applied mathematics, physics, and statistics. For
better exposure, you should also join internship programs where you can practice what you
have learned.
Unlike becoming a data scientist, you don't need a master's degree in data engineering. A
bachelor's degree is sufficient, but you'll need to take courses in data structure, coding, and
database management.
2. Skills
A data scientist needs to hone different skills peculiar to data science. Some of these are data
visualization, data wrangling, mathematics, and programming. You need vast knowledge of
Python, JavaScript, SQL, and Scala for programming. You’ll need them to create models and
algorithms.
Meanwhile, a data engineer needs skills like data analysis, data warehouses, basic machine
learning, and knowledge of operating systems. They also need soft skills like communication,
critical thinking, and collaboration skills. A data engineer also needs to be skilled in
programming languages like Java, Python, C, and C++.
Finally, a data engineer needs to be familiar with Python ETL tools and data-pipeline tools
like Fivetran, Talend Open Studio, and IBM DataStage. These ETL tools are very much
needed to extract data from various sites.
3. Salary
According to Indeed, the average base salary for a data scientist is $97,678. This salary range
can go as high as $188,972, including other cash bonuses, profit shares, tips, or commissions.
Most employers in the US offer 401(k) non-cash benefits in addition to offering insurance,
wellness programs, and work-from-home permissions. However, these benefits depend on
your employer and your level of experience.
Conversely, data engineers make an average base salary of $112,680, according to Indeed,
which can go as high as $218,627 yearly. They can also enjoy privileges like an employee
discount, insurance, and non-cash benefits like 401(k) and 401(k) matching. These benefits
also depend on your employer, experience level, job role, and qualifications.
4. Experience
You can apply for entry-level roles with at least a year of experience in data science.
However, you’ll need to have switched from a related field like information technology to
perform well in these roles.
But if you’re starting from scratch, earning a master’s degree and getting relevant experience
as a data scientist would earn you better positions. Therefore, to become a full-fledged data
scientist, you’ll need around 3-5 years of quality experience working in internship roles and
as an entry-level data scientist.
A data engineer also has at least one year of experience to get an entry-level role after a
bachelor’s degree in data engineering. However, these roles are usually rare. You can also
switch from a data-related role to data engineering. But you’ll need 4-5 years of relevant
experience to get better jobs as a data engineer.
5. Career Opportunities
There are rich career opportunities for data scientists based on your experience. Top-rated
companies like Meta, Ford Motor Company, and HP employ the expertise of data scientists.
They will also find opportunities in health, academia, information, and the government.
A data engineer also has career opportunities that widen according to their experience level.
Companies like Netflix, Apple, and Capital need data engineers to assist data scientists. Data
engineers work in large companies and in business-related fields. They also fit into academia
and information and technology; anywhere that requires data handling.
One of the biggest differences between data analysts and scientists is what they do with data.
Data analysts typically work with structured data to solve tangible business problems using
tools like SQL, R or Python programming languages, data visualization software, and statistical
analysis. Common tasks for a data analyst might include:
Collaborating with organizational leaders to identify informational needs
Acquiring data from primary and secondary sources
Cleaning and reorganizing data for analysis
Analyzing data sets to spot trends and patterns that can be translated into actionable
insights
Presenting findings in an easy-to-understand way to inform data-driven decisions
Data scientists often deal with the unknown by using more advanced data techniques to make
predictions about the future. They might automate their own machine learning algorithms or
design predictive modeling processes that can handle both structured and unstructured data.
This role is generally considered a more advanced version of a data analyst. Some day-to-day
tasks might include:
Gathering, cleaning, and processing raw data
Designing predictive models and machine learning algorithms to mine big data sets
Developing tools and processes to monitor and analyze data accuracy
Building data visualization tools, dashboards, and reports
Writing programs to automate data collection and processing
Business Analytics in Practice
In simple terms, business analytics is a method used to convert business data into insights.
This data is collected from various sources, and processed by experts using different
methodologies to draw meaningful conclusions. Today, businesses use high-tech software
and tools for this process.
8 Uses or Applications of Business Analytics
Now that you have a brief idea of what business analytics means, lets look at how business
analytics is used in different fields with some real examples.
One way Zara approaches big data analytics is by collecting data from Instagram, surveys,
and social media. All of this data is stored in the central nervous system to understand their
customers’ fashion sensibility in every market. Then, it is compiled in its data center, and
analysts work 24 hours a day to process data to drive new design releases. By knowing its
customers inside out, Zara can produce fashion that becomes a trend as soon as it reaches its
stores.
Once upon a time, customers dreaded visiting banks due to the long waiting time, time-
consuming processes, and poor customer service. However, with analytics, a few banks have
started enhancing their services to improve the overall experience.
McDonald’s has moved on from regular menus to digital screens, where they have complete
control of how, when, and what they show to customers. The food and beverage information
displayed on these screens is decided based on business analysis. This fast-food company
identifies which meals are more relevant, more timely, and have a considerable customer-
appeal. Plus, it personalizes the on-screen content to the individual or based on what’s
trending. This data-driven menu and personalized offers have helped McDonald’s to hold its
position in the market.
The University of Alabama Using Predictive Analytics to Reduce Drop out Rates
Using analytics, this university found that students who asked for copies of their transcripts
are at risk of leaving the university. This information helps administrators recognize students
who put in such a request and work towards providing them with even better academic and
campus resources to ensure they stay.
Business Analytics represents a golden opportunity for young professionals to switch to the
strategic side of the business. While this does involve a lot of hard work and meeting
manager/client expectations, it is also a highly paid and well-reputed job that carries with it a
lot of responsibility and ownership.
This holds especially true in a developing country like India, where businesses are quickly
scaling up to establish themselves at the international level. In order to do this, they need to
rely heavily on Business Analysts to help the company pave the right path to future success.