CUSTOMER USE CASE

SOURCING OPTIMIZATION
FULL TRUCK LOAD AND INTERMODAL
A $100 billion U.S.-based technology company under extreme time
pressure completes a Full Truck Load and Intermodal RFP in three weeks -
and saves $500K

SITUATION
Following the acquisition of a large, European-based manufacturing business, a U.S.-based software
company needed to put in place Full Truck Load and Intermodal shipping contracts to replace an
existing group of agreements that were set to expire.

The only information available following the acquisition were spreadsheets containing lists of carriers,
load, limited lane information, and the spend - $5.5 million.

“The Full Truck Load and Intermodal RFP was completed

in three weeks and saved $500K.”

CHALLENGES:
• Data. A lack of good data, combined with the urgency of the situation, did not
support a sophisticated RFP project.
• Process. There was no RFP process in place to efficiently handle the project. Getting
the problem quickly resolved was the company’s primary objective.
• Experience and Accountability. The nature and maturity of the company’s core
business meant there was no supporting procurement staff and, as a result, no one
was accountable for the spend.

USE CASE

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 WINS:
• Coupa Sourcing Optimization established the project baseline by combining historical information with
additional financial data.
• Although the original proposed solution was to solicit pricing per load, the project team convinced the
company that collecting min/max pricing per lane and min/max pricing per mile was a better option and
that the project would be completed within the same time frame.
• Coupa Sourcing Optimization launched a customer-branded RFP in 72 hours.

THE RESULTS
• Including the RFP creation and launch, two rounds of bidding, scenario-based analysis and notification to
the winning carriers, the project was successfully executed in less than three weeks.
• Scenario analysis revealed that the software company could rationalize its carrier base from 12 to 7.
Given the lack of capacity issues, the company understood that dealing with fewer carriers was an
operationally superior solution.
• Despite the compressed time frame, the company received a 10% savings of $500,000.
• Coupa Sourcing Optimization detailed reporting provided organizational accountability for the
transportation spend.

ABOUT COUPA
Coupa Software (NASDAQ:COUP) is the cloud platform for business spend. We deliver “Value as a Service” by helping our
customers maximize their spend under management, achieve significant cost savings, and drive profitability. Coupa provides a
unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA,
and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies
spend money. Customers – small, medium, and large – have used the Coupa platform to bring billions of dollars in cumulative
spend under management. Learn more at www.coupa.com.

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USE CASE

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