Professional Documents
Culture Documents
Management
Hospitality Management
By:
Tablac, Denniella L.
Valdez, Reina L.
Tuya, Dester L.
November 2023
Acknowledgement
We would like to acknowledge and express our sincere gratitude to Mrs. Raquel
Salvador, our research professor, for helping us with the writing of this research. She always
asked us each week to see if we were having any problems with our research. She also gave us
careful guidance and recommendations that supported us during the research drafting process.
Without the assistance of our professor, we could not have finished our research. We appreciate
Moreover, we also want to thank our friends for their help and encouragement. They have
made the process of developing our research less stressful and more enjoyable. Apart from that,
we would like also to express our gratitude and appreciation to our family for their financial
Lastly, we would like to thank God for guiding us during all of our struggles and
hardships. You are the one who allowed us to complete our research. We will continue to put our
Personnel is submitted in partial fulfillment of the requirements for the degree of Bachelor of
Science in Hospitality Management has been examined and recommended to Final Oral
Examination.
Faculty/ Adviser
Abstract
Acknowledgement
Table of Contents
Introduction…………………………………………………………………
Hypothesis…………………………………………………………………
Theoretical Framework………………………………………………………
Definition Of Terms……………………………………………………………
Topical Procedure………………………………………………………………
Research Design…………………………………………………………………...
Introduction
Over the years, coffee production processes have changed, with both traditional ways and
mechanical ways. Coffee is one of the most popular drinks in the world that has a rich past
rooted in tradition. The ways that coffee is produced have adapt as demand for the beverage
continues to rise worldwide. On the other hand, there are the traditional that have been handed
down through the years and are valued for their complex procedures and cultural significance.
This analysis dives into the world of coffee manufacturing, examining the subtle of traditional
way of drinking coffee that are motivated by precision and public appeal and traditional methods
that have roots in history. The researchers are going to assess several aspects of the two
approaches, including the flavor and quality, as well as their effects on the non-personnel of
this study hopes to offer a thorough understanding of the complexities involved in producing
coffee traditionally.
In terms of taste and quality, traditional ways of coffee preparation like instant coffee can
result in a distinctive and complex flavor quality. They produced rich and subtle flavor because
of the flavor of the coffee which allows for the extraction of delicate. Regarding environmental
impact, traditional methods typically utilize less electricity than modern ones, making them more
environmentally friendly. Since they used manual methods and reusable filters, they generate less
waste than other method or what they call mechanical method. In the case of cost, traditional
methods are typically more affordable because they aren’t required for costly machinery.
Traditional ways may produce coffee by precisely controlling brewing factors like water
temperature and pouring method while this gives some flexibility, the type of customization is
resulting in distinctive products. The scale of production desired quality, and the harmony of
tradition and innovation in the coffee industry all play a role in the decision between these
methods. Flavor is another critical factor that influences the coffee choices of non-teaching
personnel. Traditional coffee-making methods are renowned for producing unique and nuanced
flavor profiles, influenced by factors like bean origin, roast level, and brewing technique.
examining the health-related aspects, sensory qualities, and broader considerations surrounding
traditional coffee-making methods, this study aims to empower non-teaching personnel with the
knowledge to make informed decisions about their coffee consumption, ultimately contributing
The study investigates the potential health benefits of consuming coffee, including its emotional
b. Age
c. Gender
d. Employment Status
2. What is the preference time for non-teaching personnel when drinking coffee?
4. What are the effects of consuming coffee every day for non-teaching personnel?
6. What are the health benefits from drinking instant coffee that non-teaching personnel have
received?
Theoretical Framework
Caffeine is the most investigated component in coffee. Originally isolated from coffee beans in
1820, it was then subjected to intensive pharmacologic research and initial clinical application.
The global view on the impact of coffee on health has been displaced from a mostly harmful
Arellano Management – This will expand their knowledge about health benefits of
coffee, pros and cons and the right amount when consuming coffee.
among non-teaching personnel at Arellano University so they can do their duty properly.
Future Researcher – This will help the future researcher to adapt some ideas that can be
This research focuses on the non-teaching personnel of AU-Juan Sumulong Campus and
AU-Jose Abad Santos. The study was conducted during 1 st Semester (2023-2024) with two
Definition of Terms
The following terms used by the researchers are operationally and conceptually defined
According to Robin Poole (2017), aims to assess the existing evidence regarding
correlations between coffee drinking and a variety of health consequences. Existing research has
investigated the links between coffee consumption and a variety of outcomes, including all-cause
gastrointestinal, and liver systems, as well as pregnancy outcomes. The greatest exposure
category (seven cups per day) was identified in the meta-analysis. Coffee drinking was also
related with a considerably lower risk of gallstone disease.25 A non-linear dose response was
also seen, with risk decreasing progressively as consumption increased from two to six cups per
day. High versus low coffee consumption was consistently related with a lower risk of type 2
diabetes. Coffee drinking was consistently linked to a decreased risk of Parkinson's disease, even
after controlling for smoking and across all exposure categories. Coffee is widely drunk globally
and may have health benefits, particularly in chronic liver illness, while coffee consumption
appears to be safe within normal patterns of consumption, except during pregnancy and in
women at elevated risk of fracture. Antonella Samoggia and Bettina Riedel (2019) Coffee is
is evidence that coffee consumption may have beneficial health effects. Consumers’ beliefs in the
health benefits of coffee are unclear. The study aimed at analyzing consumers’ perceptions of
coffee health benefits, consumption and purchasing motives of coffee consumers with positive
perceptions of coffee health benefits, and willingness to pay for coffee with associated health
claims. Findings revealed that a relevant minority of consumers believed that coffee could have
positive health effects. The consumer with a positive perception of coffee health benefits is
mostly male, young, works, is familiar with non-espresso-based coffee, consumes a limited
amount of coffee (generally not for breakfast and often in social settings), and buys coffee at
retail outlets. Consumers drink coffee for its energetic and therapeutic effects. Coffee
consumption is still price-driven, but consumers are interested in purchasing coffee with
associated health claims. There is the opportunity to improve the perception of coffee health
coffee constituents; health benefits and disease prevention effects of coffee; and potential
negative impacts on health. Multiple chapters describe coffee's positive impact on health and
cancer (prostate, bladder, pancreatic, breast, ovarian, colon and colorectal); cardiovascular
health; and liver health. Coffee's positive effects on mood, suicide rate and cognitive
performance are addressed as are the negative health impacts of coffee on pregnancy, insulin
sensitivity, dehydration, gastric irritation, anxiety, and withdrawal syndrome issues Dr. Yi-Fang
Chu (2012). Coffee in Health and Disease Prevention presents a comprehensive look at the
compounds in coffee, their reported benefits (or toxicity risks) and explores them on a health-
condition specific level, providing researchers and academics with a single-volume resource to
help in identifying potential treatment uses. No other book on the market considers all the
varieties of coffee in one volume or takes the disease-focused approach that will assist in
directing further research and studies. The book embraces a holistic approach and effectively
investigates coffee and its specific compounds from the biochemical to the nutritional well-being
food science, biochemistry, and public health (Victor R. Preedy 2014). The market for coffee has
boomed in recent years, and to stay competitive, it is crucial to pinpoint the primary factors
influencing consumer acceptance of coffee. This study built on a prior investigation into the
emotional reactions generated by the coffee drinking. experience and examined a community of
coffee consumers in Manhattan, Kansas, in the United States. Six coffee samples were analyses
descriptively by a trained coffee panel, which also determined the major sensory characteristics
that distinguished each coffee. The descriptive data were then linked with the emotion data using
Partial Least Square Regression to determine the sensory drivers for evoking the emotional
responses (Koushik Adhikari 2019). The flavor of a cup of coffee may be what matters most to
consumers. The various chemical, biological, and physical factors that affect coffee flavor
include the cultivar, coffee cherry maturity, geographical growing region, production, processing,
roasting, and cup preparation. It is not unexpected that a lot of study has been done on the
volatile and non-volatile substances found in coffee that are probably responsible for the flavor.
Robin Poole (2017) Coffee consumption is a widely consumed beverage worldwide, and its
health effects can be significant on a population scale. Roasted coffee contains over 1000
bioactive compounds, including caffeine, chlorogenic acids, and diterpenes like cafestol and
kahweol. The biochemistry of coffee is influenced by factors such as the type of bean, roasting
method, and the individual's genotype and gut microbiome. Existing research has explored the
associations between coffee exposure and various health outcomes, including mortality, cancer,
but cannot make causative claims. Interventional research, ideally in the form of randomized
controlled trials, is essential to fully understanding coffee's potential to prevent specific health
higher-level evidence of the effects of coffee consumption on all health outcomes. This approach
can help contextualize the magnitude of the association across health outcomes and assess the
existing research for any harm associated with increased consumption Heather E. Smyth (2014).
An umbrella review of existing meta-analyses was performed to assimilate the vast amount of
research available on coffee consumption and health outcomes L. Kristy Pourshahidi (2016).
Findings on both the health benefits and the potentially harmful effects of coffee consumption
have been contradictory. However, the general scientific consensus is that moderate, regular
coffee drinking by healthy individuals is either essentially benign or mildly beneficial. Results
and generalizations are complicated by a number of factors, including differences in age, gender,
health status, type of coffee preparation, serving size, and source of coffee. Coffee may have
potential health benefits and risks, but causality cannot be established for either with the research
currently available as these are largely based on observational data. This review aimed to
provide a comprehensive overview of the risks and benefits of coffee consumption on health
criteria), and the remaining eligible studies were used to collate an exhaustive list of the potential
health benefits and risks of coffee consumption, which were grouped and are discussed regarding
clearly outweigh the risks of moderate coffee consumption in adult consumers for most health
outcomes considered. Results from this research may aid further qualitative deterministic risk–
CHAPTER III
RESEARCH METHODOLOGY
Research Method
The researchers chose the Qualitative method. The instrument that was used for data collection is
also described and the procedures that were followed to carry out this study are included.
Research Design
The researcher used perspective saying design which define. This study used closed ended
questions method research and get findings through survey. The purpose for this study was to
know the health benefits, pros and cons, and consuming the right amount of coffee for non-
describing the traits of the population or issue under study. Although cause-and-effect
correlations are not established by descriptive research findings, they do offer insightful
The interview guide question is being used to gather important feedback from the
respondents it include distinguish profile and assessment of how coffee has a significant
component non- teaching personnel. The researcher used a pen and paper to note in detail the
respondents’ non-verbal gestures. An audio recorder was utilized in order to record spontaneous
response. Hence, the instrument used for the non-teaching personnel of Arellano University in
Manila and Pasay were valid and reliable for how they were evaluated.
The researchers used the stratified random sampling included screening on participants’
name, age and sex. The researchers’ respondents are the non-teaching personnel of different
1. Percentage – Computed by multiplying the result by 100% after dividing the frequency
in the category by the total number of participants. Take the frequency of men (80) and
divide it by the total number of people in the sample (200) to get the percentage of men
answered by each respondent. One researcher was the one interviewing while the other
one was recording the non-verbal gestures of the respondents and records the audio.
CHAPTER IV
Demographic Profile
Total 10 100%
According to the Table 1, it indicates that both campuses Juan Sumulong and Jose Abad Santos
respondents contributed 50% of the sample of the 10 respondents which added up to 100%.
Equally, respondents came from Juan Sumulong and Jose Abad Santos Campus.
Female 5 50% 1
Male 5 50% 1
Total 10 100%
According to the Table 2, it indicates that both Female and Male respondents contributed 50% of
the sample of the 10 respondents which added up to 100%. Equally, respondents are Female and
Male.
18 - 25 1 10% 3
26 - 30 2 20% 2
31 - 35 1 10% 3
36 - above 6 60% 1
Total 10 100%
Table 3 indicates that aged 36 and above respondents contributed 60% of the sample, 40% from
the age of 26-30, while both 18-25 and 31-35 contributed 10 % of the 10 respondents which
Total 10 100%
Table 4 indicates that contract of service respondents contributed 60% of the sample, while rank
and file respondents contributed 40% of the sample of the 10 respondents which added up to
Yes 7 70% 1
No 0 0% 3
Sometimes 3 30% 2
Total 10 100%
Table 1 indicates that 70% of the respondents drink coffee, while 30% of the respondents drink
Rarely 2 20% 3
Total 10 100%
Table 2 indicates that 40% of the respondents drink coffee twice a day, 30% from drinking
coffee once a day, 20% from drinking coffee rarely, and 10% from drinking coffee 3-4 times a
week. Therefore, the majority of our respondents drink coffee twice a day.
Table 3. What benefits that coffee provide to your health while working?
him up.
fall asleep.
awake if he drinks
coffee.
toilet.
drinks coffee.
belly.
drinks coffee.
quickly.
Table 4. When you drink coffee, do you feel revitalize? Yes, or no? justify your answer.
that coffee is
delicious
from sleeping.
alertness.
drinks coffee.
everyday while
working
fall asleep.
before he going to
work
consumes coffee.
Table 5. What is the effect when you drink coffee every day on your body?
the respondent if he
he palpitates and
feels nervous
sometimes.
discomfort in daily
the respondent.
and alive.
5 awakening and The effect of coffee
alive.
incomplete without a
coffee.
respondent, drinking
is to feel more
9 Body stimulant
day is that
palpitation.
Table 6: What springs to your mind when you hear the word coffee?
No. of respondent Responses Thematic coding Analysis
1 nothing, it's normal
2 when I wake up in
the morning, I look
for coffee
3 glad it helps
4 life
5 fragrant and
awakening
6 quite glad
7 it's funny because it
wakes you up
8 awakening
9 happy because it
helps
10 Staying up late
Table 7: What benefits that you receive from drinking instant coffee?
No. of respondent Responses Thematic coding Analysis
1 sleep reliever The respondent
believes that the
benefits of the coffee
are that it puts you
awake.
2 cheap, economical The benefits for the
and helps to wake up respondent are that
the price is low and
coffee is helping him
stay awake.
3 good for the body and The respondent
stimulating believes that drinking
coffee is great for the
body and gives you
energy.
4 nothing The respondent
believes that there are
no benefits to
consuming coffee
products.
5 waking up during The respondent
duty believes that he feels
awake when he
consumes coffee.
6 the body wakes up The respondent has
and gets stronger an idea that her body
feels powerful and
alive.
7 stomach filling for The respondent
breakfast considers drinking
coffee every day to
become full for
breakfast.
8 season faster The respondent
believes that it's easy
to stir the traditional
coffee product.
9 getting stronger with The respondent
each drink considers coffee to be
stronger with each
sip.
10 not greedy for time The respondent has
an idea that the
traditional coffee
product requires less
effort to make.
Table 9: Do you think coffee makes you more alive and healthier? Yes, or no? why?
No. of respondent Responses Thematic coding Analysis
1 Yes, because coffee
helps me through the
day
2 yes, keeps me awake
3 yes, because it's good
4 Not healthier but
alive
5 depending on the
time he does not
improve his health
6 yes because it wakes
me up
7 no, only occasionally
because my stomach
hurts sometimes
8 feel good energizing
and awakening
9 yes because it helps
at work
10 Feel alive? Yes, but
not healthier
CHAPTER V
Introduction
This thesis aimed to make an original contribution to the knowledge of drinking coffee that
may cause them to feel alertness, energetic, and ability to concentrate while on their duty. The
overall goal of this study has been to examine by non-teaching personnel of two campuses at
Arellano, AU-Juan Sumulong and AU-Jose Abad Santos were selected as the study location. The
negative and positive effects of consuming coffee while working were also investigated.
This chapter provides a summary of the key findings of the study. The implications and
recommendations arising from the analysis and suggested future research associated with this
Conclusions
Based on the findings of the study, the following conclusions are drawn:
1. The researchers conclude that non-teaching personnel prefer drinking coffee before their duty
or routine.
2. The researchers conclude 70% out of 100% of the respondents like to drink coffee and
3. The researchers conclude that the non-teaching personnel feels revitalized after drinking
Recommendation
Based on the findings and conclusions presented, the following recommendations are
suggested:
1. The researchers suggest to drink black coffee that may help protect against Parkinson’s
disease.
2. The researchers recommend to non-teaching personnel to try other beverage drink such as
3. The researchers recommend that 2-5 cups a day is good to lower likelihood of type 2 diabetes,
depression, heart disease, liver and endometrial cancers, and Parkinson’s disease.
REFERENCES
REFERENCES:
APPENDICES
examining the health-related aspects, sensory qualities, and broader considerations surrounding
traditional and mechanical coffee-making methods, this study aims to empower non-teaching
personnel with the knowledge to make informed decisions about their coffee consumption,
SUMMARY:
Koushik Adhikari (2019) The market for coffee has boomed in recent years, and to stay competitive, it is
crucial to pinpoint the primary factors influencing consumer acceptance of coffee. This study built on a
prior investigation into the emotional reactions generated by the coffee drinking.
United States. Six coffee samples were analyses descriptively by a trained coffee panel,
which also determined the major sensory characteristics that distinguished each coffee. The
descriptive data were then linked with the emotion data using Partial Least Square
Regression to determine the sensory drivers for evoking the emotional responses. Dark
Koushik Adhikari (2019) The market for coffee has boomed in recent years, and to stay
coffee. This study built on a prior investigation into the emotional reactions generated by the
Kansas, in the United States. Six coffee samples were analyses descriptively by a trained coffee
panel,
which also determined the major sensory characteristics that distinguished each coffee. The
descriptive data were then linked with the emotion data using Partial Least Square
Regression to determine the sensory drivers for evoking the emotional responses. Darkroast