Email Count Attended SLA SAT Rating First Respo AHT Working Time

1 5863 1 10.46% 2.88 197.00 42.86 2,193

2 oleksandr. 4011 3961 83.02% 4.03 227.00 149.24 430
3 yuliia.tysh 3667 3631 83.97% 4.03 82.00 186.26 648
4 valentyn.i 3520 3485 87.98% 4.30 486.00 202.7 608
5 roman.shra 3375 3337 76.18% 4.31 111.00 241.84 698
6 yaryna.hna 3374 3351 91.88% 4.35 223.00 177.16 627
7 anzhelika. 3193 3108 91.23% 4.22 24.00 198.95 298
8 anastasiia. 3143 3112 88.39% 4.22 98.00 240.96 610
9 alina.sserd 3074 3012 61.19% 4.29 51.00 251.34 645
10 irina.naum 3060 3052 91.54% 4.31 227.00 168.89 651
11 daniil.sloi 3053 3031 80.45% 4.28 70.00 150.45 491
12 artem.blei 2950 2918 92.71% 4.28 247.00 181.36 505
13 alina.yaro 2940 2877 94.83% 4.13 22.00 240.13 393
14 evgeniy.dr 2932 2869 83.42% 4.31 33.00 125.73 455
15 anastasiya 2855 2783 89.04% 4.35 89.00 157.13 429
16 artom.uman 2828 2801 84.19% 4.02 359.00 147.23 596
17 danyil.biel 2817 2749 94.68% 3.99 18.00 220.98 370
18 nikita.doro 2753 2744 86.81% 4.16 53.00 145.39 551
19 aleksandra 2710 2696 80.63% 4.22 74.00 222.51 519
20 maksim.dov 2663 2655 89.03% 4.11 92.00 224.6 620
21 yuriy.dobr 2617 2604 77.46% 4.23 162.00 257.63 675
22 igor.gorbo 2606 2576 86.91% 4.21 546.00 179.3 478
23 aleksey.ba 2573 2545 86.55% 4.07 712.00 281.67 640
24 oleksii.kra 2549 2526 69.60% 4.06 149.00 251.79 746
25 yurii.moro 2509 2485 78.08% 4.05 164.00 223.99 630
26 maksym.vas 2505 2484 62.95% 4.37 88.00 265.26 663
27 vladislav. 2499 2431 89.48% 4.26 25.00 240.31 393
28 kristina.p 2493 2491 85.04% 4.45 65.00 220.48 669
29 yan.kozyne 2486 2461 77.84% 4.27 228.00 212.9 667
30 aleksey.vd 2430 2364 89.09% 4.26 818.00 142.79 513
31 kateryna.ts 2332 2303 80.02% 4.13 39.00 344.7 752
32 amina.isma 2328 2301 73.24% 4.04 108.00 217.03 769
33 vasyl.lesiu 2316 2288 82.77% 3.88 82.00 213.4 701
34 artur.grigo 2300 2247 91.91% 4.15 26.00 133.57 406
35 roman.meln 2289 2284 90.35% 4.16 44.00 168.69 473
36 roman.davi 2270 2219 81.32% 3.95 1,554.00 184.13 1,112
37 yana.yurch 2258 2229 73.96% 4.02 54.00 285.53 852
38 bohdan.dzy 2226 2200 74.44% 4.10 164.00 206.83 671
39 aleksandr. 2220 2218 83.87% 4.17 60.00 272.87 876
40 anastasiya 2196 2182 93.67% 4.27 126.00 226.69 742
41 diana.rozu 2182 2124 91.93% 4.16 34.00 150.68 399
42 diana.hryt 2159 2133 84.90% 4.13 53.00 266.07 824
43 viktoriia.f 2100 2042 81.71% 4.24 38.00 237.55 407
44 sergey.gol 2012 2010 84.34% 4.14 35.00 244.41 664
45 ivan.vasku 1978 1947 78.01% 4.09 169.00 278.52 809
46 roman.sham 1964 1941 48.22% 3.87 82.00 259.94 824
47 viktoriia.k 1916 1868 85.91% 4.34 29.00 192.84 843
48 vitaliy.ole 1850 1800 95.57% 4.29 185.00 120.5 495
49 daniil.luby 1795 1739 90.36% 4.18 22.00 152.76 352
50 ekaterina. 1754 1695 87.40% 4.18 247.00 180.24 331
51 igor.vlasy 1713 1709 91.30% 4.07 27.00 185.59 676
52 anastasiia 1661 1636 78.45% 3.92 60.00 321.43 723
53 mariana.kr 1654 1613 68.20% 4.22 48.00 279.75 951
54 andrey.mo 1632 1597 89.09% 4.14 3,024.00 208.42 1,328
55 maryna.voi 1600 1588 88.56% 4.17 31.00 227.79 596
56 elena.vdov 1584 1541 90.34% 4.08 24.00 167.94 402
57 mykola.mas 1569 1518 87.76% 4.32 546.00 189.02 420
58 artem.bori 1538 1524 77.24% 3.93 67.00 286.5 1,157
59 siuzanna.a 1527 1508 80.42% 4.02 93.00 234.16 651
60 olha.zhada 1458 1435 73.05% 3.98 64.00 229.6 861
61 yaroslav.o 1452 1448 76.03% 4.20 68.00 199.15 1,013
62 artem.soko 1449 1445 78.67% 3.93 55.00 271.58 1,052
63 eduard.kol 1447 1417 76.43% 3.89 89.00 264.87 812
64 yelyzaveta 1446 1422 77.46% 3.96 49.00 259.47 731
65 marina.tov 1405 1402 69.47% 4.03 239.00 190.19 847
66 yevhen.yak 1370 1357 90.88% 4.28 31.00 223.54 562
67 anton.anto 1341 1320 81.58% 4.26 37.00 245.01 576
68 dmitriy.mi 1298 1278 92.53% 4.24 20.00 198.46 690
69 dmitriy.bib 1286 1284 91.06% 4.32 285.00 173.78 600
70 oleksandr. 1271 1260 83.95% 4.23 74.00 202.14 579
71 vasiliy.gas 1270 1268 75.51% 4.12 67.00 196.56 618
72 aleksandr. 1264 1260 74.13% 3.98 64.00 314.56 1,133
73 ekaterina. 1212 1207 56.02% 3.67 197.00 306.49 721
74 oleksii.ru 1204 1188 80.48% 3.87 3,410.00 256.84 2,593
75 vladislav. 1157 1117 79.95% 4.37 33.00 205.6 876
76 hennadii.p 1035 1023 72.27% 4.01 40.00 289.46 831
77 ruslan.mak 1016 994 81.99% 4.07 111.00 333.93 649
78 anastasiia 978 962 87.42% 4.06 199.00 299.91 625
79 volodymyr. 966 960 77.02% 4.39 273.00 145.62 585
80 veronika.k 966 952 86.75% 4.24 25.00 198.01 505
81 mykyta.hor 963 953 88.89% 3.85 5,822.00 309.71 5,371
82 anastasiya 963 957 92.11% 4.21 29.00 239.14 588
83 aleksandr. 951 919 79.07% 3.80 30.00 226.67 487
84 dmytro.ova 948 940 90.51% 3.94 204.00 291.13 675
85 oleh.sobki 947 936 66.21% 3.57 45.00 327.73 889
86 ivan.boiko 919 910 81.50% 4.10 57.00 302.96 754
87 maksym.pla 909 895 87.13% 3.84 32.00 254.96 787
88 roman.davi 847 829 91.97% 4.12 2,402.00 232.82 1,715
89 nazarii.sta 834 824 87.89% 4.14 42.00 176.2 516
 90 nikolay.fed 814 814 89.80% 4.59 28.00 237.83 630
91 olha.akyry 813 801 71.71% 4.07 716.00 276.77 974
92 tamila.keld 793 786 86.89% 3.87 25.00 241.58 597
93 yuliya.buty 775 755 93.94% 4.19 46.00 237.21 384
94 nikita.lebi 734 717 87.33% 4.05 23.00 251.5 474
95 vladislav.u 689 681 82.15% 4.12 141.00 234.07 684
96 anastasiya 670 668 70.90% 4.31 103.00 242.29 671
97 machine+6 661 0 0.00% 4.00 13 605
98 dmitriy.na 629 621 85.21% 3.81 6,366.00 345.61 2,740
99 oleksii.mas 605 597 84.79% 4.01 35.00 312.26 824
100 tatyana.ko 605 586 68.60% 1.14 75.00 69.22 301
101 liudmyla.p 574 567 93.03% 4.32 19.00 218.18 651
102 dmytro.ture 549 540 67.03% 3.61 55.00 377.44 665
103 uliana.syc 545 539 91.74% 3.97 25.00 355.93 892
104 alina.nikol 524 514 72.14% 3.98 29.00 350.75 728
105 machine+6 523 0 0.00% 3.70 7 612
106 kateryna.s 509 503 76.03% 3.72 35.00 352.42 790
107 illia.tiero 503 496 82.31% 3.88 60.00 330.42 634
108 hanna.nest 502 498 80.48% 4.07 27.00 282.98 632
109 viktoriya. 499 486 80.16% 3.90 8,743.00 432.12 10,998
110 anton.kova 485 472 90.31% 4.40 37.00 239.01 477
111 eduard.lyt 435 430 75.86% 4.15 41.00 266.2 896
112 vitaliy.ol 423 410 92.43% 4.38 24.00 113.2 444
113 olha.sache 384 372 65.89% 4.09 38.00 399.71 733
114 anzhelika. 354 344 77.40% 4.24 61.00 159.39 257
115 anastasiia 338 331 34.91% 3.60 67.00 448 1,043
116 aleksandr. 320 318 66.88% 4.15 42.00 738.59 700
117 mariia.tom 317 315 76.97% 3.64 44.00 328.68 653
118 vladyslav. 290 289 94.14% 3.73 21.00 308.7 786
119 oleksii.uhl 284 279 85.92% 3.91 127.00 368.07 753
120 oleksandr. 272 270 93.38% 3.54 122.00 489.05 763
121 aleksandr. 269 267 69.14% 3.30 7,004.00 345.2 4,899
122 vadim.fomi 268 253 81.72% 1.13 74.00 72.85 507
123 nataliia.t 255 250 84.31% 3.52 8,949.00 418.25 3,407
124 maksim.ras 234 223 89.74% 1.11 24.00 65.58 241
125 igor.rybkin 232 199 76.72% 1.09 55.00 136.2 562
126 marian.vid 231 228 93.94% 4.18 19.00 445.25 861
127 polina.zin 226 215 80.09% 1.06 65.00 59 1,608
128 nataliia.tu 225 221 88.00% 3.92 8,608.00 337.04 5,547
129 mariya.che 213 209 72.77% 4.08 29.00 834.14 767
130 tomash.rap 211 204 73.93% 4.03 29.00 422.45 681
131 olena.plie 207 205 72.46% 4.14 30.00 279.48 711
132 diana.baby 182 178 82.42% 3.91 25.00 419.16 949
133 oleksii.ma 159 157 52.20% 3.45 385.00 415.67 884
134 machine+6 148 0 0.00% 1.40 27 3,259
135 dariia.niki 144 137 85.42% 4.17 23.00 392.55 700
136 iryna.kobe 139 135 51.80% 4.04 44.00 438.35 913
137 karina.lys 133 130 81.95% 4.04 27.00 364.33 822
138 alona.doro 131 130 87.02% 3.98 24.00 339.87 629
139 karina.che 128 117 77.34% 1.05 36.00 97.57 172
140 sofiia.mosi 116 114 77.59% 3.72 24.00 356.3 573
141 valeriia.ho 112 112 34.82% 4.08 60.00 536.43 1,157
142 yehor.bula 109 108 84.40% 4.14 21.00 156.79 588
143 uliana.vyh 108 108 90.74% 4.36 22.00 337.81 671
144 yehor.kase 107 106 70.09% 4.17 40.00 490.16 851
145 machine+6 107 0 0.00% 3.00 5.25 2,863
146 denys.olva 101 101 92.08% 4.42 21.00 339.28 541
147 yelyzaveta 98 95 79.59% 3.83 27.00 502.39 739
148 artem.holy 93 92 84.95% 4.56 21.00 281.17 656
149 marharyta. 78 77 56.41% 4.26 35.00 517.26 737
150 yana.fesen 78 78 83.33% 3.54 86.00 392.06 616
151 kostiantyn 73 73 79.45% 3.91 30.00 607.5 767
152 viktoriia.m 65 65 95.38% 4.37 20.00 460.53 688
153 dmitriy.gu 65 59 63.08% 1.77 651.00 180.57 7,097
154 yuriy.kipte 64 51 65.63% 1.04 51.00 241.98 2,133
155 dmytro.vyn 63 63 88.89% 3.88 26.00 593.64 671
156 angelina.b 62 51 74.19% 4.05 54.00 323.51 614
157 mariya.bez 61 57 54.10% 4.00 2,631.00 388.24 2,916
158 yuliya.but 55 54 72.73% 4.31 3,681.00 309.45 38,646
159 mykola.mas 52 52 82.69% 3.69 7,815.00 345.24 4,004
160 anastasiya 51 46 41.18% 1.17 596.00 277.77 1,791
161 ruslan.sol 50 50 64.00% 4.54 28.00 631.08 679
162 anna.volov 49 48 91.84% 3.52 23.00 417.79 615
163 marharyta. 48 48 83.33% 3.60 24.00 659.22 917
164 yana.chaba 47 47 68.09% 3.76 31.00 702.81 838
165 edita.hryt 46 46 32.61% 3.22 41.00 674.16 1,046
166 tsolak.oha 44 44 77.27% 3.40 27.00 852.54 808
167 ihor.khmile 43 43 62.79% 3.93 27.00 397.13 1,018
168 yuliia.turo 25 25 96.00% 3.36 22.00 469.4 875
169 aleksandr. 19 17 57.89% 1.33 84.00 242.37 766
170 serhii.mus 17 17 82.35% 3.71 27.00 412.94 762
171 olena.plek 15 15 93.33% 3.33 23.00 442.73 727
172 viktoriya.s 10 10 90.00% 4.80 19.00 273.9 550
173 vladimir.k 8 6 87.50% 1.00 69.00 603.33 313
174 vladislav. 6 6 83.33% 5.00 11,716.00 478.83 48,810
175 mikhail.ma 5 5 80.00% 13,839.00 372.8 312,161
176 aleksandra 5 5 100.00% 5.00 9,388.00 489.2 12,085
177 oleksii.ru 4 4 50.00% 3.00 7,119.00 415.5 273,806
178 mariya.bez 4 3 100.00% 1.00 17.00 362 1,476
179 anastasiya 4 2 50.00% 1.66 15,771.00 241.33 284
180 agnieszka. 3 0 0.00% 82,895
181 denis.zhd 2 0 0.00% 237
182 andrey.slo 2 2 100.00% 5.00 12,833.00 207 9,271
183 polina.use 2 2 100.00% 5,070.00 1728 26,967
184 machine+6 1 0 0.00% 1.00 11
185 dejan.skr 1 1 100.00% 5.00 15.00 175 212
186 veko.apshi 1 1 100.00% 12.00 749 2,005
187 zrojas@dy 1 0 0.00% 1.00 9
188 kamil.stan 1 1 0.00% 1,334.00 512 1,207
189 emilia.pta 1 1 100.00% 19.00 73 40
190 adrian.irim 1 1 100.00% 1.00 23.00 1151 2,918
191 valeriia.al 1 1 0.00% 15.00 4427 3,486
192 machine+6 1 0 0.00% 16
193 andra.rot 1 1 100.00% 15.00 454 1,339
194 anca.boia@ 1 1 0.00% 1.00 27,730.00 902 1,474
195 yuliia.pavl 1 0 0.00% 16 550
196 paulina.gr 1 1 100.00% 5.00 25.00 378 615
197 abylay.abd 1 1 100.00% 19.00 406 1,354
198 luciana.cal 1 1 100.00% 5.00 12.00 709 788
199 sergey.pet 1 1 0.00% 16.00 138 93
200 hanae.qarf 1 1 100.00% 4.00 21.00 787 3,558
201 anastasiia 1 0 0.00% 42 760
202 olga.shche 1 1 100.00% 4,182.00 259 439