Software Requirements Specification (SRS) for Daraz Online Shopping Platform

1. Introduction:

1.1 Purpose:

The primary objective of this document is to articulate the software requirements crucial for the
development of the Daraz Online Shopping Platform. It delineates the necessary functionality,
performance, and design specifications to fulfill the expectations of users and stakeholders.

1.2 Scope:

The Daraz Online Shopping Platform is designed to deliver an intuitive and effective e-commerce
experience. Its features encompass product exploration, secure transactions, order administration, and
user account management.

2. System Overview:

2.1 Description:

The Daraz Online Shopping Platform is a web-based application enabling users to explore, search, and
purchase a diverse array of products online. The platform ensures secure transactions, fostering a
seamless and secure shopping experience.

2.2 User Classes and Characteristics:

- Guest Users: Visitors without registered accounts.

- Registered Users: Individuals with accounts for personalized services.

- Admin Users: System administrators overseeing products, users, and orders.

3. Functional Requirements:

3.1 User Registration:

- Users should be able to create accounts using valid email addresses and passwords.

- Email verification is required for account activation.

- Social media account registration option is available.

3.2 Product Browsing:

- Users can explore products based on category, brand, and through search functionality.

- Product pages display detailed information, prices, and user reviews.

- Product recommendations are provided based on user history.

3.3 Shopping Cart:

- Users can add/remove items to/from their shopping cart.

- The ability to view and edit the cart before checkout is provided.

- Shopping carts can be saved for later use.

3.4 Checkout:

- Secure payment options include Credit Card, Cash on Delivery, and Mobile Wallet.

- Users can provide addresses for shipping and billing.

- A guest checkout option is available for swift purchases.

3.5 Order Management:

- Users can view order history and track shipments.

- Cancellation and return options are provided.

- Order status notifications keep users informed.

3.6 User Account Management:

- Users can update personal information and change passwords.

- Forgot password functionality is implemented.

- Two-factor authentication enhances security.

3.7 Admin Panel:

- Admins can add/edit/remove products.

- User accounts and orders can be viewed and managed.

- An analytics dashboard provides insights into sales and user behavior.

4. Non-functional Requirements:

4.1 Performance:
- The system efficiently handles concurrent user requests.

- Page loading time is maintained within 3 seconds.

- Support for at least 10,000 simultaneous users is ensured.

4.2 Security:

- User data is encrypted during transmission.

- Secure payment gateways are employed for financial transactions.

- Regular security audits and updates are conducted.

4.3 Usability:

- An intuitive and user-friendly interface is maintained.

- Mobile responsiveness ensures accessibility.

- Cross-browser compatibility is maintained.

4.4 Reliability:

- The system is available 24/7.

- A 99.9% system uptime is guaranteed.

- Regular data backups and a disaster recovery plan are in place.

5. Constraints:

- The system necessitates a stable internet connection.

- Compatibility with modern web browsers is essential.

6. Assumptions and Dependencies:

- Users possess basic internet and device capabilities.

- Integration with reliable payment gateways is assumed.

- Third-party APIs are available for certain features.

7. Conclusion:
This Software Requirements Specification lays out the foundational features and attributes of the Daraz
Online Shopping Platform. It serves as a comprehensive guide for development, testing, and future
enhancements, aiming to elevate user experience, security, and overall system performance.